Customer Service Team Leader - Pneumatics, Controls & Automation

The Company:

Leading Manufacturer in Pneumatics, Automation and Control.
Global presence.
Fantastic career prospects with structured training and development program.
Market leading brand within the Automation, Pneumatics and Control Industries.
Fantastic products.

The Role:

As the Customer Service Team Leader you will be running a team of 4 or 5 customer service representatives and working alongside another Team Leader.
The company sell a range of products including Pneumatic Valves, Pneumatic Cylinders, Pneumatic Drives, Vacuum Equipment, Electro-Mechanical Drives, PLC's, HMI's, Motors and Controllers, Sensors, Fittings etc...
The team will be handing some basic technical enquiries, customer issues, delivery issues, product issues etc...

If the queries are too technical they will be passed to another department.
You will need to run the team, deal with 1-2-1's, sickness and absence, holidays, reviews etc...
Role is based from their head office in the East Midlands.
You will be targeted on the team hitting all their call numbers and customer satisfaction targets.

The Ideal Person:

MUST have experience within Engineering and you need to have some sort of technical background.
Ideally you will have a background as a Customer Service Team Leader/Manager within Pneumatics, Controls and Automation though they will consider a Team Leader/Manager within an engineering field.
They may consider Customer Service Management or an Internal Sales Management background.
Need to be able to manage a team with varying lengths of service and different personalities.
Ideally you will have some form of qualification in Engineering.
Hard working, self-motivated, driven, able to drive the team and a good motivator.

Consultant: Bjorn Johnson


Tel no.

0208 397 4114

Candidates must be eligible to work and live in the UK.

About On Target

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.

We place all levels of personnel, up to Director across the UK and internationally.

  • Start: ASAP
  • Duration: Full-Time
  • Rate: £35000 - £35000 Per Annum 14.5% bonus paid quarter
  • Location: Northamptonshire, Leicestershire, Cambridgeshire, England
  • Type: Permanent
  • Industry: Other
  • Recruiter: On Target Recruitment Ltd
  • Contact: Bjorn Johnson
  • Tel: 020 8397 4114
  • Email: to view click here
  • Reference: OTRBKJ091121
  • Posted: 2021-11-09 16:43:52 -

  • View all Jobs from On Target Recruitment Ltd

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