Recruit Mint Ltd

Customer Service Advisor

Customer Service Advisor

Due to continued growth our client, who is an established building merchant based in Peterborough and has been trading for over 30 years, are looking for a Customer Service Advisor to join their extremely busy team.

This will be an integral part of the team where you will help provide exceptional customer service by dealing with incoming queries and processing all required tasks.

Job Role

  • Answering incoming calls
  • You will be responsible for managing and processing all incoming website orders
  • Manage multiple email inboxes and process any required tasks
  • Order inputting
  • Maintaining required communication with customers including updates on enquiries, delivery updates and any other requests
  • Assist with telemarketing campaigns (training will be provided)
  • Offer advice on products (training will be provided)
  • Deliver outstanding customer experience is essential

Job Requirements

  • Excellent communication both written and verbal
  • Strong attention to detail
  • PC literate
  • Organised
  • Enthusiastic
  • Proactive
  • Previous telesales experience is beneficial, but not essential

Hours of Work & Pay

  • Monday to Friday
  • 7am to 5pm
  • 30 days annual leave
  • £20,000 to £25,000
  • Company turnover target annual bonus

  • Start: ASAP
  • Duration: Permanent
  • Rate: £20k - 25k per year
  • Location: Peterborough, Cambridgeshire, England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Recruit Mint Ltd
  • Contact: Karl Montgomery
  • Tel: 01733 802600
  • Email: to view click here
  • Reference: 34812
  • Posted: 2021-11-18 17:34:38 -

  • View all Jobs from Recruit Mint Ltd

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