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Pay Services Assistant
Service Care Solutions are looking for a Pay Services Assistant to work within the Lancashire Constabulary on a contract basis.
Location: Lancashire Constabulary HQ
Job roles/responsibilities:
To process all aspects of payroll and associated administrative processes.
- Assist in delivering a customer-focused payroll and administrative service, aligning with HR priorities of the Constabulary.
- Address inquiries from both internal and external sources through phone, correspondence, or in-person interactions.
Collaborate with divisions, departments, staff associations, and external entities as needed. - Contribute to the development and implementation of efficient Human Resources administrative procedures.
- Maintain and update personal records, general files, and computerised systems appropriately to manage inquiries effectively.
- Participate in preparing and analysing management information, generating necessary reports and statistics.
- Take a proactive problem-solving approach, emphasising solutions and aiming for continuous service improvement.
- Establish positive and courteous communication with both internal and external customers, including HMRC, YPS, Divisions, and departments.
- Manage daily processing of payroll and administrative tasks, including starters, leavers, sick leave, maternity pay, childcare vouchers, flexible working requests, promotions, and overtime.
- Ensure adherence to pay-related statutory regulations, police rules, PSC handbook, and Force policies.
- Execute additional duties or projects as required to enhance departmental efficiency.
- Support the achievement of HR Performance Indicators and service level agreements.
- Assist the HR Senior Management Team in meeting operational demands.
While having primary responsibility within designated areas, aid across the HR Department as per organisational needs. - Stay updated on HR-related changes in organisational working practices and share best practices with colleagues.
- Perform any other duties consistent with the role's nature, responsibilities, and grade.
Knowledge/Experience required:
- Experience of working in an administrative/clerical role within a busy office environment.
- Experience of producing accurate written information and demonstrate a high level of attention to detail.
- Experience of maintaining strict confidentiality, using tact and diplomacy where applicable.
- Experience of updating and maintaining manual and computerised records accurately.
- Experience of working with minimal supervision, organising, and prioritising own workload.
- Experience of communicating clearly with internal and external contacts in a courteous and diplomatic manner.
- Experience of using Microsoft Software Applications, including Word, Excel & Outlook.
- Experience of working to deadlines and tight timescales, within a busy environment.
If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.
Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a £250 referral scheme in place.
- Start: ASAP
- Duration: 3 Months
- Rate: £13.27 - £14.04 per hour
- Location: City of Preston, England
- Type: Contract
- Industry: Public_Sector
- Recruiter: Service Care Solutions Ltd
- Contact: Lewis O'Donnell
- Tel: 01772 208 962
- Fax: 01772 471473
- Email: to view click here
- Posted: 2024-03-11 10:42:59 -
- View all Jobs from Service Care Solutions Ltd
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