ServiceNow Administrator

This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as an ServiceNow Administrator on a highly secure site near Erskine.

some hybrid working is supported after training.


ServiceNow Administrator Job Summary:
As the Service Now Administrator you will work on a variety of projects to implement the HR Service Delivery (HRSD) module in ServiceNow, working with key project stakeholders and the Platform Administrators to ensure user requirements are understood, developed, tested, and delivered to specification.


Your job will be a mix of Service Now development and administration.


Some of your tasks will include:



  • Documenting business requirements.

  • Building of service catalogue items and workflows in ITSM and CSM modules.

  • Perform gap analysis.

  • Assist with the UAT Process including writing and reviewing QA and UAT test scripts.


Essential skills:



  • Experience implementing ServiceNow HR Service Delivery applications.

  • Active SC Clearance.

  • Experience in HR transformation projects and processes.

  • Experience working in an Agile or Waterfall environment.


Benefits:



  • Group personal pension

  • Life cover

  • Income protection

  • Critical illness

  • Healthcare

  • Holidays - 23 days with option to buy/sell

  • Childcare vouchers

  • Health cash plan


Hours:


Mon - Fri


Mon - Thurs (every other week)


If the ServiceNow Administrator is of interest and you are ready for a new role working with one of the leaders in the defence sector please apply below.




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