Account Manager - Offshore
Job Title: Global Offshore Business Development Account Manager
Location: Rotterdam
Who are we recruiting for?
A leading maritime organization is seeking a motivated and focused Account Manager to drive the success of their Global Offshore Business Development efforts.
This unique opportunity demands a qualified professional with a strong background in client relationship management and business development within the offshore industry.
What will you be doing?
- Establish and maintain primary contact between the organization and assigned clients, fostering strong relationships with key decision-makers.
- Serve as the focal point for technology planning and delivery services, overseeing the creation, alignment, and ongoing management of strategies and project implementation.
- Develop a deep understanding of client processes and perform on-site visits as necessary.
- Build business cases for products and services not currently utilized by clients, identifying new opportunities for growth.
- Act as a liaison between clients and all departments within the organization, collaborating with consulting staff working on assigned projects.
- Oversee the Accounts Receivable process for clients, ensuring timely and accurate billing and revenue forecasting.
- Facilitate and follow up on client needs, issues, and enhancement requests, aligning product management priorities with client priorities.
- Monitor customer satisfaction and expectations, communicating project status and issues to the Global Account Management Director.
- Oversee client support issues from initial notification through resolution and client acceptance, facilitating timely support issue resolutions.
- Participate in client committees and user conferences as directed, representing the organization's interests and strengthening relationships.
- Utilize existing software and services for effective Client Relationship Management (CRM).
- Create and submit timely and accurate reports related to client activities and expenses.
- Provide support to consulting, development, and sales groups as requested, contributing to the overall success of the organization.
Are you the ideal candidate?
- Bachelor's degree or recognized equivalent from an accredited university, preferably in an engineering/technical discipline or an equivalent field.
- Ten (10) years of relevant experience preferred, with a technical background and/or business experience with offshore projects.
- Ability to develop a working knowledge of organizational rules, guides, statutory regulations, and related instructions, as well as employee safety policies.
- Strong organizational, planning, and project management skills, with the ability to handle multiple ongoing projects simultaneously.
- Expertise in cost reporting, client billing, and revenue forecasting.
- Knowledge of software product management and the maritime industry.
- Exceptional client-based development skills and an entrepreneurial mindset to recognize and capitalize on new business opportunities.
- Skilled in negotiating agreements with clients concerning the scope of work and billing rates.
- Ability to obtain a working knowledge of the organization's Health, Safety, Quality, and Environmental Management Systems.
What's in it for you?
- Opportunity to play a pivotal role in a leading maritime organization, driving the success of their Global Offshore Business Development efforts.
- Competitive compensation package and benefits, commensurate with experience and qualifications.
- Potential for professional growth and development in a dynamic and challenging environment.
- Chance to leverage your expertise and make a significant impact on the organization's offshore operations and client relationships.
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors.
We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.
- Start: ASAP
- Rate: Competitive Salary
- Location: Rotterdam, Netherlands
- Type: Permanent
- Industry: Sales
- Recruiter: Executive Integrity
- Contact: Guerson Neto
- Tel: 02 038 542 330
- Email: to view click here
- Posted: 2024-03-28 13:34:57 -
- View all Jobs from Executive Integrity
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