Accommodation Assessment & Lettings Officer

Accommodation Assessment & Lettings Officer (2 Positions)
Lewisham, London
Temporary Contract - 12 months
Full-Time, 35 hours per Week
Hybrid Working Available - 2 days a week in the office.

We are currently seeking 2 dedicated Accommodation Assessment & Lettings Officers to join the team on a 12-month temporary contract.

In this role, you will play a crucial part in the allocation of emergency temporary accommodation, setting up rent accounts, and discharging interim and full housing duty.

Key Responsibilities:

• Allocate emergency temporary accommodation in accordance with established procedures.


• Set up rent accounts and ensure timely discharging of interim and full housing duty.


• Work collaboratively within a team of officers, participating in a duty rota to meet service needs.


• Serve as a primary point of contact for clients in emergency accommodation, ensuring appropriate offers of accommodation and prompt responses to queries.


• Maintain a good understanding of the Homelessness Reduction Act 2017 and apply its provisions effectively.


• Deliver a frontline service to vulnerable clients with empathy and professionalism.

Requirements:

• Experience delivering frontline services to vulnerable clients is essential.


• Familiarity with the Homelessness Reduction Act 2017 is required.


• Ability to work effectively within a team and independently.


• Excellent communication skills, both verbal and written.


• Basic DBS clearance is necessary for this role.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk