Service Support Officer

We are looking to appoint an experienced admin officer to join a supportive team at Sandwell Childrens Trust, to support their Public Law Outline minute takers with the administration of all meetings.

This will include, scheduling meetings and distributing invites via Microsoft Outlook with MS Teams links, re-scheduling meetings, chasing documents from Social Workers in preparation for meetings, chasing and tracking the return of approved minutes and implementing an escalation process and uploading minutes to the Childs electronic records on LCS.

Pay rate £14.24 per hour

Contract: 6 months from start date

Hours: Full-Time, 37 hours per week

Location: Sandwell Childrens Trust, Dudley Rd, Oldbury B69 3DL This is an office-based role

Responsibilities:

• Answering incoming telephone calls to the Trust, message taking and Reception cover


• Prioritising incoming post and messages, alerting officers & practitioners to matters which require urgent attention


• Maintaining files and record systems including scanning and uploading of documents


• The successful applicant should also have experience of minute taking complex meetings as you will be required to provide minute taking support.

The successful applicant will need to ensure that tasks allocated are completed accurately and within allocated timescale's, be flexible, enjoy a challenge, have the ability to work to tight deadlines and work as part of a team.

If this is you, we look forward to receiving your application.

Please contact Kat at Service Care Solutions on 01772208964 or send your CV to kat.shah@servicecare.org.uk if you would like to apply.

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.