Customer Service Executive

JOIN OUR REBELLION

Our client isn't just another food company — they're leading a revolution in sustainable, ethical, plant-based food.

With a strong commitment to animal welfare, environmental sustainability, and better health, their mission is to make reducing meat consumption easier, tastier, and more accessible to everyone.

And the business is growing — fast.

They're now looking for a Customer Service Executive to support this exciting growth across the UK and international markets.

If you're someone who brings passion, initiative, and a can-do attitude, this is the perfect role for you.

You'll play a vital part in delivering exceptional customer experiences while supporting the ongoing modernisation of their Dartmouth-based bakery site.

This is a great opportunity to join a purpose-driven company at a pivotal moment in its journey — and to grow with it.

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  Responding promptly and professionally to customer and consumer queries

  
  


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  Resolving customer issues efficiently and effectively

  
  


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  Acting as a communication bridge between the head office and bakery team

  
  


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  Managing manual orders within internal systems

  
  


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  Booking transport for collections and deliveries

  
  


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  Collaborating with cross-functional teams to resolve complex issues

  
  

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  Excellent written and verbal communication skills

  
  


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  A willingness to learn new systems and adapt to new processes

  
  


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  Proficiency in Microsoft Office, especially Excel, Outlook, and Word

  
  


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  Strong attention to detail

  
  


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  A positive, team-oriented mindset

  
  

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  Performance-related bonus scheme

  
  


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  Pension scheme

  
  


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  Cycle to work scheme

  
  


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  25 days annual leave + bank holidays

  
  


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  37.5-hour workweek

  
  


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  Flexible start and finish times

  
  

Mego Employment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers.