IT Support Specialist
Ramsgate/Margate boarders
££££ Competitive
Permanent - Full Time Monday – Friday
DUE TO LOCATION OWN TRANSPORT IS REQUIRED

IT Support Specialist – Office-Based | Full-Time | Kent
£Competitive Salary | Career Development | Hands-On Technical Role | Immediate Start Available

A successful and expanding organisation with a national presence is seeking a proactive and customer-focused IT Support Specialist to join its internal IT team based near Ramsgate.

This is a fantastic opportunity for someone looking to further their IT support career in a professional and fast-paced environment where no two days are the same.

The successful candidate will be part of a collaborative team, providing high-quality 1st and 2nd line support to over 200 users, maintaining IT equipment, resolving technical issues, and ensuring systems run smoothly across the business.
This role is 100% office-based due to the hands-on nature of the work.

Hybrid working is not available.

Key Responsibilities:

• Provide first and second-line IT support to users across multiple departments.
• Maintain and upgrade IT hardware and software across the site.
• Ensure all support tickets are logged, updated, and resolved promptly using the helpdesk system.
• Set up new user accounts and remove accounts in accordance with company protocols.
• Maintain accurate records of all IT assets and ensure traceability of equipment.
• Support new starters with system training and promote strong IT practices across the business.
• Participate in a weekend support rota as part of a shared schedule.

What You’ll Need to Succeed:

• Solid working knowledge of Windows operating systems and Microsoft Office applications.
• Excellent interpersonal and communication skills.
• A professional, approachable manner with the ability to explain technical information clearly to non-technical users.
• Strong organisational skills and the ability to manage multiple tasks effectively.
• A genuine interest in technology and a desire to stay up to date with new developments.
• A logical approach to problem-solving and a proactive attitude to continuous improvement.
• Own transport due to location

What’s on Offer:

• Competitive salary based on experience.
• A stable and supportive working environment with long-term career prospects.
• Free on-site parking.
• A role that offers variety, responsibility, and the opportunity to make a real impact.
• Full training and support from an experienced team.

Please note:

This is a full-time, permanent position.

You will need your own transport to get to site.
You must have valid right to work in the UK – sponsorship is not available.
Due to the nature of the role, remote or hybrid working is not offered.

Westin Par values diversity and promotes equality.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.


Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience.

If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.