Admin Assistant (Must have Enhanced DBS)

To contribute to the overall success of the service's objectives and maintain effective service delivery by:

• Ensuring timely and accurate provision of administrative support.


• Dealing politely with all customers whilst remaining within procedures.


• Highlighting and referring any decisions required outside the scope of this profile.

Responsibilities:

• Communicating clearly and concisely with customer group providing information on systems and procedures operating within the respective service.


• Responding to customer queries on a timely basis answering them where possible and referring to appropriate person where necessary.


• Ensuring that confidentiality as required under Data Protection is strictly maintained reporting any perceived breaches to the line manager.


• Communicating with external customers as required ensuring that a professional image is maintained at all times.


• Working effectively and flexibly as part of the team assisting others and sharing knowledge openly and willingly.


• Participating in open two-way dialogue during Performance Management meetings agreeing own task and development objectives and reviewing these and overall performance against the competency framework.


• Participating in training and other development opportunities as agreed within the Performance Management process.


• Maintaining good housekeeping standards within own work area immediately reporting hazards and ensuring they are resolved in a timely manner


• Bringing to the attention of the relevant party any hazards identified outside of own work area.


• Meeting all regulatory requirements.


• Complying with Code of Conduct, policies and procedures.


• Maintaining all files in an orderly and up to date manner meeting internal standards and external regulatory requirements where applicable.


• Providing regular monitoring and measurement statistics as required.


• Preparing, printing and distributing standard forms, documents, letters, etc.
  
  as required.


• Undertaking ad hoc office duties such as typing, faxing, photocopying as and when necessary.


• Ordering stationary, supplies and equipment as appropriate to the team's need gaining approval for expenditure in line with procedures.


• To undertake general office management, including premises maintenance and housekeeping.


• To provide an efficient, courteous and responsive reception and telephone service to internal and external customers.

Essential

• Must have enhanced DBS


• Ability to work as part of a team, demonstrating support to other team members and other teams.


• Customer and focussed approach to both internal and external customers.


• Ability to use Microsoft office applications to an intermediate standard.


• Relevant typing qualifications.


• Ability to work under pressure and meet deadlines.


• Good written and oral communication skills.


• Relevant transport to enable to attend meetings/cover etc.

If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)