We're looking for an HR Advisor to join our team! If you have a strong customer service background, enjoy problem-solving, and have an understanding of employment law and HR processes (or are eager to learn more), we want you on our team.

In this fast-paced, generalist role, you'll be the first point of contact for our clients, delivering top-notch HR advice across a range of areas by phone and email.

You'll thrive in a supportive team environment while providing exceptional customer service.

Salary: £32,000 - £36,000 per annum (pro rata for part time work), depending on experience.

Benefits include:

• 25 days' holiday, plus Bank Holidays (pro rata for part time work)
• Discretionary bonus scheme (annual)
• Training & development opportunities
• Health cash plan benefits
• Private medical insurance
• Employee assistance programme
• Discount scheme
• Death in service benefit
• Company pension scheme
• Regular company events.

We are able to consider applications for full or part time work, but ideally would prefer to fix hours across the 5-day working week with a mixture of home and office working.

This role is perfect for you if you have experience as an HR Assistant or Administrator, providing basic HR advice in your previous role, or if you're already an HR Advisor looking for a fresh opportunity.

We're looking for someone eager to learn and ready to take the next step with our support.

What you will do: 

• Provide first line HR advice via telephone and email to clients (issues ranging from holiday calculations, maternity queries, disciplinary and grievance processes, redundancies and more!)
• Assist senior colleagues with more complex cases including disciplinary & grievance, performance & absence management, redundancies and the occasional TUPE or settlement agreement (don't worry we will work together on these cases!)
• Review employment documentation ensuring compliance with current legislation and best practice
• Assisting with recruitment for our clients
• Monitor all incoming queries and assign to colleagues as and when required

About you:

• Previous experience in an HR Advisor or HR Administrator role is required
• Solid understanding and knowledge of UK employment law is essential
• Previous employee relations experience would be advantageous
• Proven track record in providing excellent customer service
• Strong and proactive communicator with the ability to adapt styles and build rapport with clients
• Ability to produce high quality correspondence and documentation with excellent attention to detail
• Self-motivated with an adaptable and flexible approach and a good sense of fun
• Good team player with a can-do attitude
• Excellent organisational skills with attention to detail and able to meet deadlines
• First rate IT skills including Microsoft Office and ability to use new systems with training

If you are interested in this role and would like to learn more please attach your CV to the link provided and out client will be in direct contact.