Scheme Manager

Scheme Manager required for housing association in the London Borough of Richmond.

These are individual dwellings in which residents enjoy independent living.

Scheme Managers support residents in maintaining dignity and independence.

The Scheme Managers will provide support at all the house estates, dependent on the schedule of cover and staff leave.

There are 48 houses.

The Scheme Managers support the residents in the houses and assist one another in dealing with emergencies at all times.

All Scheme Managers work in accordance with a schedule of duty periods and free time.

The Scheme Managers work as a team.

Some Scheme Managers are resident on the estates and some are non-resident.

A Careline emergency alarm system is in operation in each house.

Each house is fitted with smoke detectors which are monitored by Careline.

Each resident has a pendant transmitter and an alarm button on the Careline unit.

The Scheme Manager is required to keep good records of the residents in order to summon doctors, family members, etc.

and to discuss relevant matters with Social Services departments.

On dates set at the beginning of each year Scheme Managers are required to make short written reports for the Trustees setting out the details of any matter other than routine support.

In addition to on-going and special support, the Scheme Managers are required to get to know each resident and visit according to need.

Some residents will require a daily visit whilst others will expect a weekly call.

Even when a resident is not being called upon, it is necessary for Scheme Managers to observe and note they are up and about.

Scheme Managers treat every resident with respect, give kindly support, contact the appropriate services as and when required and deal with emergencies.

The hours of work for the Scheme Manager are as follows: Hours of work: Monday 9.00am – 1pm and 2pm – 5pm Tuesday 9.00am – 1pm and 2pm – 5pm Wednesday 9.00am – 1pm and 2pm – 5pm Thursday 9.00am – 1pm and 2pm – 5pm Friday 9.00am – 1pm and 2pm – 5pm

Public holidays are worked in rotation and lieu days taken off.

Scheme Managers are entitled to five weeks paid holiday per year in addition to the bank holidays.

Holidays are by arrangement with no more than one Scheme Manager on leave at a time, and with due notice having been given.

Applicants must live within a 10-15 minute drive of central Richmond, Surrey, so that when they are on emergency call overnight, they can attend emergencies quickly and carry out visits to residents.

Salary: £37K

Other Benefits: Group pension plan – 10% of basic salary.

5 weeks holiday a year.

Car expenses (insurance, MOT, annual service, car tax).

The position is non-residential.

Applicants must have a full clean UK driving licence and their own road-worthy car.

Applicants must have worked previously in a role with older people, be computer literate and be able to work both as part of a team and using their own initiative.

The appointment will be subject to satisfactory references and a Disclosure & Barring Service (DBS) check.