Customer Solution Engineer

Job title: Customer Solution Engineer



Location: Remote - Australia



Who are we recruiting for?
Our client is a unique, award-winning technology company delivering a cloud-based, AI-powered platform for predictive battery analytics.

With over 5GWh of assets and 1 million+ battery modules monitored globally, they've already prevented 100+ potential thermal-runaway events—proving their powerful impact on EV fleet and grid safety.

Following a successful Series B funding round of US$16 million, they're scaling globally—and Australia is next.



What will you be doing?




  • Act as the trusted technical advisor for customers across Australia, supporting them before, during and after onboarding.




  • Lead consultative conversations to understand customer goals, technical capabilities and use cases.




  • Deliver engaging product demos, technical deep-dives, webinars and training.




  • Provide first-line technical support and troubleshoot battery analytics issues across the client base.




  • Gather feedback to identify recurring needs and collaborate with engineering to improve the platform.




  • Represent the brand at industry meetups, events, and other channels—amplifying their story and technology.





Are you the ideal candidate?




  • Degree-qualified in Engineering or similar, with strong technical foundations in battery systems, BMS or data analytics.




  • Experienced in customer-facing roles and passionate about delivering value to users.




  • Skilled at translating complex engineering topics (state estimation, predictive diagnostics etc.) to diverse audiences.




  • Confident communicator in English; German language skills are a bonus.




  • Brave and motivated self-starter who thrives in ambiguity and is ready to pioneer the Australian market.




  • Must have full Australian work rights (citizen, PR or valid long-term visa).





What's in it for you?




  • Real-world impact: Help shape safer, cleaner energy systems for global good.




  • Flexible, remote-first role: Work anywhere in Australia, on your schedule.




  • Career progression: Personalised development plan, training budget, and defined career tracks.




  • Inspired culture: Join a team of diverse, creative, focused individuals working with purpose.




  • Regular connection: Two 5-day team on-sites per year, plus remote team events.




  • Choice of tools: Select your preferred hardware and development environment.




  • Strong support: Work closely with the Regional Lead and global customer success team.




  • Vibrant mission: Contribute to meaningful decarbonisation—one battery at a time.





Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors.

We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.










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