IT - Administrator

About the Role

Join a dynamic team at the forefront of transforming mobility and enabling the transport transition.

We are looking for an IT Support Specialist to provide first-line technical support, ensure the smooth operation of our internal IT systems, and collaborate on key technology initiatives.



Your Responsibilities


  • Accept, process, classify, and respond to incoming fault reports and user issues




  • Serve as a first point of contact (1st-Level Support) for internal users




  • Ensure users are properly equipped with the necessary hardware and software in accordance with established standards




  • Configure and administer client and server infrastructure, including mobile device management




  • Actively participate in ongoing IT projects and digital transformation initiatives





What You Bring


  • Basic to intermediate experience in IT support, help desk, or system administration




  • Solid knowledge of Windows/Mac operating systems and standard office applications




  • Familiarity with hardware configuration and troubleshooting




  • Good communication skills and a customer-oriented mindset




  • Ability to work independently and as part of a team





Nice to Have


  • Experience with mobile device management (MDM)




  • Familiarity with ITIL processes or similar support frameworks




  • German and English language skills (depending on company requirements)





What We Offer


  • Great Working Atmosphere - A positive and supportive team environment




  • Variety - Diverse and engaging tasks with a national and international scope




  • Impact - The chance to play a key role in shaping the future of sustainable transport and mobility





Venquis is acting as an Employment Agency in relation to this vacancy.




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