Internal Account Manager

Internal Account Manager - Manchester

Full-Time Position

An established UK manufacturer based in Manchester is seeking a proactive and motivated Internal Account Manager to join its expanding commercial team.

This is an excellent opportunity for an experienced B2B sales professional who thrives on building strong customer relationships, expanding accounts, and generating new business.

About the Role

As an Internal Account Manager, you will manage and develop relationships with a defined portfolio of clients and prospects.

Your responsibilities will include revitalising dormant accounts, creating new opportunities, and achieving set sales revenue targets.

You will guide customers through every stage of the sales process, ensuring a high standard of service and satisfaction.

Working within a matrix-structured organisation, you will collaborate closely with colleagues across sales, operations, and management.

This role suits a self-sufficient, organised individual who can prioritise effectively and deliver results in a fast-paced environment.

Key Responsibilities

• Manage an existing customer account portfolio while meeting new business and revenue targets.


• Build and maintain strong relationships with key decision-makers and influencers.


• Generate new opportunities through inbound lead follow-up, outbound calls, and targeted email outreach.


• Understand customer needs, qualify opportunities, and progress them through the full sales cycle.


• Close sales and achieve agreed revenue, activity, and growth targets.


• Research accounts, identify key players, and generate interest.


• Maintain and expand your prospect database within the assigned territory.


• Collaborate with channel partners to build a strong pipeline and secure deals.

Regular Administration

• Maintain accurate CRM records, including opportunity management.


• Prepare and issue customer quotations.


• Complete management reports and administrative tasks as required.

About You

You will be a confident and driven sales professional with excellent communication skills and a strong commercial mindset.

You should be comfortable managing multiple tasks and building rapport with customers at all levels.

Essential Skills & Experience

• Proven B2B inside sales experience.


• Strong track record of achieving or exceeding sales targets.


• Confident phone presence with experience handling high call volumes.


• Proficient in Microsoft Office, ERP systems, CRM platforms, and web-based presentation tools.


• Excellent written and verbal communication skills.


• Strong listening, negotiation, and presentation capabilities.


• Ability to multi-task, prioritise, and manage time effectively.


• Business qualification or graduate calibre preferred.

Why Apply?

This Manchester-based organisation offers a supportive, inclusive working environment with a commitment to equal opportunities, continuous improvement, and strong Health & Safety standards.

How to Apply

If you are keen to learn more or wish to apply, please send your CV to nking@redlinegroup.Com or call 01582 878839 / 07961 158788.

We look forward to hearing from you.