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Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories.
This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year.
The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for a reliable and detail‑oriented individual to join our PNE Public Safety Team.
Event Dispatchers act as the central communications hub, coordinating calls from Security, First Aid/Medical, Facilities & Maintenance, and Event Ops to ensure timely response and smooth event operations.
They maintain real‑time digital logs, uphold radio discipline, and escalate urgent issues to on‑duty leadership.
If you excel in fast‑paced environments and have strong communication skills, this is an excellent opportunity for you.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Dispatcher, your primary accountabilities will be to:
Serve as the central communications point for PNE event operations, ensuring timely and effective coordination across Security, First Aid/Medical, Facilities & Maintenance, and Event Operations.Manage high‑volume inbound and outbound radio communications, maintaining clear, professional, and concise messaging at all times.Receive and assess incident and service requests, asking brief follow‑up questions to determine key details such as location, hazards, urgency, and resource needs.Dispatch appropriate response teams, including Security, First Aid, and Facilities; according to established protocols.Support emergency response situations by following approved communication scripts, escalation procedures, and notification pathways.Maintain radio discipline and prioritize calls effectively during peak operational periods.Document all calls, actions, and updates in a computer‑based dispatch log with accuracy and attention to detail.Provide shift handover summaries and assist with incident documentation following events or significant occurrences.Perform other related duties as assigned to support overall event safety and operations.
What else?
1–2 years of experience in dispatch, call centre work, security operations, event operations, control‑room monitoring, or another fast‑paced communications environment.Strong verbal communication skills with a clear and professional radio presence.Computer literacy and comfort learning new systems (Microsoft Office experience is an asset).Ability to document calls in real time with strong accuracy (approx.
35+ WPM).Demonstrated ability to remain calm, focused, and effective during stressful or high‑pressure situations.High attention to detail with strong organizational, prioritization, and time‑management skills.Ability to handle confidential information with professionalism and discretion.Reliable attendance and flexibility to work event‑based schedules.Familiarity with multi‑channel radio operations and incident logging systems.Working knowledge of emergency communications principles.ICS (Incident Command System) familiarity is considered an asset.Must be available to work a flexible schedule that includes evenings, nights and weekends.Candidates must undergo a Criminal Record Check
Who are you?
Skillful communicatorProactiveReliable
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve.
All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age.
If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Type: Permanent Location: 2901 East Hastings St. Vancouver, British Columbia V5K5J1 Canada, Vancouver, Bri
Salary / Rate: £16.40 - 16.40 per hour + 10% in lieu of Benefits and Vacation
Posted: 2026-04-09 18:48:02
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Customer Service Assistant - B2B Drinks Platform – London – Up to £32,000 plus packageThis is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business.
The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses.This role will be 5 days per week in the West London office.
What this business offers:
A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
Customer Service Manager responsibilities include:
Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need.Handle day-to-day customer service enquiries via phone, email and system platforms.Process orders accurately and efficiently, ensuring customers receive the right products on time.Assist in maintaining customer service metrics and updating internal systems.Gather customer feedback and flag trends or issues to the Customer Service Manager.Work closely with sales, operations and supply chain teams to resolve queries.Help monitor stock, deliveries and order flows to support a smooth customer experience.Contribute to continuous improvement by suggesting ways to enhance processes and communications.
The Ideal Customer Service Manager candidate:
Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential).Excellent communication skills with a friendly, professional and proactive approach.Strong attention to detail and ability to manage multiple tasks at once.Comfortable using CRM systems, email platforms and spreadsheets.Team player who enjoys working collaboratively with other departments.Positive attitude, willingness to learn and passion for helping customers.
If you are interested in having a chat about this role, please forward updated CV’s to rupert@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.
We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.
Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: Perm
Salary / Rate: £32k per year + package
Posted: 2026-04-09 14:25:41
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Customer Relationship ManagerCompetitive salary – dependent on experience(£30k raising to £33k on successful completing of probation period)Full Time, Permanent.Harrogate (HG2)
Are you someone that likes to make things happen?Are you organised and customer focused?
If this is you, then we have an exciting opportunity to join an established and respected Printed Circuit Board (PCB) specialist.Fineline VAR are the UK subsidiary of Fineline Global, one of the world’s leading suppliers of PCB’s.
Following continued growth, we are looking for a Customer Relationship Manager to join our team who is focused on providing a first-class service to manage our customers’ needs.We put customer service at the heart of what we do and working from our offices in Harrogate, you will provide dedicated account management support and build strong relationships with our ever-expanding consumer base.General Job DescriptionThe role of Customer Relationship Manager is an office-based position that provides value-add services by maintaining a strong collaborative relationship with our customers.
The key responsibilities are centred on order management, stock management, and reporting to our customers to ensure forecasts are managed in line with the commercial requirements of the company (including margin, aged stock, freight).
These activities are alongside assisting in growing our business and keeping our company values at the core of what you do.Duties include:
Proactive, transaction focused, and committed account management to provide solutions to our customers.Order management including order placement, forecast and stock management.Building strong relationships with customers to ensure ongoing transactional and strategic needs are met.Telephone communication with customers in a confident & professional manner alongside electronic communication methods.Working with internally and externally based colleagues to develop and grow accounts through acquisition of new business and taking market share from competitors.Occasional travel is expected as part of fulfilling the role.Undertake any other reasonable duties required in line with capabilities and the needs of the company and its clients.
You will possess:
Excellent verbal & written communication skills.A structured and independent way of thinking.An open mind to new ways of working and have the initiative to bring new ideas to the table.Ability to proactively manage customers and provide a positive customer service experience.Experience and confidence in general computer-based systems (excel, email, CRM).Ability to work in an open-office environment.Attention to detail.A desire to progress.
Work Experience Requirements
Customer service focused.Office working experience.PCB industry knowledge preferred but not required.
Education Requirements: O’Level / GSCE minimum (or equivalent). INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Harrogate, North Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £30k - 33k per year
Posted: 2026-04-08 15:22:11
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Maintenance AdministratorLeeds, West Yorkshire - Office-Based no Hybrid workingSalary: £30,000 to £32,000 dependent on experiencePermanent | Monday to Friday hours - 9am to 5:30pm Why Join us?
Full training and ongoing supportCompetitive salary with annual performance and pay reviewsDiscretionary Annual bonus (performance-based)20 days’ holiday + bank holidays (pro rata), increasing after 2 years’ serviceFriday breakfasts - a small perk we all look forward to!Supportive team environmentGenuine opportunities for progression as the company grows
Do you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.About usWe’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants.
Our focus is on efficiency, teamwork, and customer care, ensuring every maintenance request is managed smoothly and professionally.As our business continues to grow, we are looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams.
This is a fantastic opportunity to join a company where your contribution genuinely makes a difference.The roleAs part of our friendly, close-knit team, you’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.Your main duties will include:
Acting as the first point of contact for tenants, clients, and contractorsLogging and managing maintenance tasks accurately and efficientlyLiaising with engineers and internal teams to coordinate workMaintaining detailed records and file noteProviding exceptional customer service and administrative supportPrioritising urgent issues and ensuring service level agreements are metFollowing up outstanding jobs and ensuring completion within agreed timeframes
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.Requirements
Excellent customer service and communication skillsFlexibility around holidays and cover when job share partner is awayStrong organisational skills and attention to detailConfident multitasker with a proactive, problem-solving mindsetComputer literate and comfortable using multiple systemsWorks well independently and as part of a teamAbility to remain calm under pressureExperience in the property or maintenance sector is helpful but not essential
We’re looking for individuals who brings a positive attitude, energy, and professionalism to the role.If you think this Maintenance Administrator role sounds like the perfect fit, click ‘Apply Now’ and submit us your CV with a brief note about why you would be a great addition to our team. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Leeds, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £30k - 32k per year + Benefits
Posted: 2026-04-01 12:32:34
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Customer Service Assistant - B2B Drinks Platform – London – Up to £31,500 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business.
The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses.This role will be 5 days per week in the West London office.
What this business offers:
A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
Customer Service Manager responsibilities include:
Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need.Handle day-to-day customer service enquiries via phone, email and system platforms.Process orders accurately and efficiently, ensuring customers receive the right products on time.Assist in maintaining customer service metrics and updating internal systems.Gather customer feedback and flag trends or issues to the Customer Service Manager.Work closely with sales, operations and supply chain teams to resolve queries.Help monitor stock, deliveries and order flows to support a smooth customer experience.Contribute to continuous improvement by suggesting ways to enhance processes and communications.
The Ideal Customer Service Manager candidate:
Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential).Excellent communication skills with a friendly, professional and proactive approach.Strong attention to detail and ability to manage multiple tasks at once.Comfortable using CRM systems, email platforms and spreadsheets.Team player who enjoys working collaboratively with other departments.Positive attitude, willingness to learn and passion for helping customers.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.
We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.
Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...
Type: Permanent Location: London, Greater London, England
Start: February 2026
Duration: Permanent
Salary / Rate: £30k - 37k per year + Bonus
Posted: 2026-04-01 11:53:36
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Join the Adventure with Tuff-Trek Ltd - Full-Time RoleDo you love camping, the great outdoors, and 4x4s? Are you someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in delivering exceptional customer experiences? If so, Tuff-Trek Ltd could be your perfect next move.We're a small, passionate team driven by adventure and innovation-designing and supplying products that help people explore the outdoors in style and comfort.
Now, we're looking for like-minded enthusiasts to join us on our journey.About the RoleThis is a hands-on, customer-focused position where no two days are the same.
You'll play a key role in building relationships, supporting customers, and helping drive the continued growth of Tuff-Trek.From the showroom to the phone line, you'll be a friendly, knowledgeable point of contact-helping customers find the right solutions while sharing your passion for the outdoors.What You'll Be Doing
Engaging with customers across multiple channels, including in-person showroom visits, phone calls, and email enquiriesBuilding strong relationships with both new and existing customersDeveloping in-depth product knowledge and confidently sharing it with customersSupporting business growth by contributing to targets and expanding the customer baseAssisting with planning and implementing strategies to strengthen Tuff-Trek's market presence
What We're Looking ForWe're searching for enthusiastic individuals who are:
Passionate about the outdoors and adventure lifestyleConfident communicators with a friendly, approachable mannerHighly organised and able to juggle multiple tasksMotivated, positive, and driven to deliver great resultsKeen to learn, grow, and be part of a close-knit team
What You'll Get in Return
Competitive salary: £28,000 - £30,000 (depending on experience)Full-time hours: Monday to Friday, 9:00 am - 5:30 pm (1-hour lunch)1-2 Saturdays per month (with a day off in lieu)A supportive, energetic working environment where your ideas and personality are valued
Why Tuff-Trek?At Tuff-Trek, we're more than just a supplier-we're part of a lifestyle.
Whether it's rugged off-road adventures or peaceful nights under the stars, we live and breathe the outdoors.
Joining us means becoming part of a team that shares your enthusiasm and supports your development every step of the way.Ready to Start Your Journey?If this sounds like your kind of role, we'd love to hear from you.
Submit your CV and take the first step toward an exciting new chapter with Tuff-Trek Ltd.Adventure starts here. ....Read more...
Type: Permanent Location: Hailsham, East Sussex, England
Start: ASAP
Duration: Permanent
Salary / Rate: £28k - 30k per year
Posted: 2026-03-31 15:48:37
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Customer Service Coordinator Hours: Full time, (Mon- Friday) 8.00 am – 5 pmSalary: £26,568 a yearEastbourne, East SussexWe are currently looking for a full time Customer Service Administrator to join the team within our East Sussex Wheelchair Service centre based in Eastbourne.
Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment.As a wheelchair provider, Ross Care, work in partnership with the NHS to supply the necessary equipment to support people in their day to day life which can make a significant impact in giving people the confidence to live more independently. The Role:Customer Service Coordinator:
Communication – Responsible for answering daily calls and emails in a courteous/friendly manner.
Communicating any issues with orders to the customer service supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases.
Scheduling/Entering/Monitoring of Orders – Responsible for entering orders immediately onto the computer system in an effective manner when the order is received via a user, carer or family or from a prescriber.
Responsible for making contact with service users and agreeing suitable delivery/collection/service time.
Responsible for scheduling, updating and closing the orders within set time frames.
Appointments – To assist with the arrangement of booking appointments with the clients, next of kin, carers, suppliers.Queries/Enquires – Responsible for dealing with all queries from prescribers, service users, carers and colleagues.Administration – Responsible for the daily efficient running and accounting of all administrative operational systems within the repair and clinical areas of the customer service.Hardware – Ensure that the IT equipment is maintained and functional. Responsible for the safekeeping of your own computer.General – Responsible for helping out in required area of the customer service. Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence.
Undertake the job in line with Ross Care competencies as follows:
Achieves business results and adds value to the serviceFocuses on internal and external customersBuilds and maintains effective teamwork with colleaguesEmbraces change , stay calm and professional at all times
Perform duties according to all Company policies, procedures and instructions.This job description shall not limit your role; you will also be expected to carry out any other duties that your supervisor or manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops.About you:
Strong experience within a similar busy and fast paced environment with telephone customer service experience being beneficialExcellent communication skills and ability to empathise.
Calm under pressure.Previous administration and diary management experience is advantageousProfessional and confident manner over the telephone and via email.Good attention to detail, accuracy and be able to multitask.Competent IT skills with an ability to learn new systemsQualified to GCSE level or equivalentAn enthusiastic, motivated , positive and approachable individual who strives to succeed.
What can we offer you?
Permanent, full-time contract after probationary period ( 6 months)25 days holiday FTE , (plus Bank Holidays)Company Pension SchemeLife AssuranceFree on-site parking
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Eastbourne, East Sussex, England
Start: Negotiable
Duration: Permanent Part Time
Salary / Rate: £26,568 per year + Benefits
Posted: 2026-03-31 12:13:28
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North West Housing Services is a purpose-led co-operative based in Liverpool, operating across the North West of England.
We are a leading provider of housing management, maintenance, property investment, and financial services to housing co-operatives, small housing associations, and leaseholders.
What We Offer
30 days annual leave Flat-rate performance bonusEnhanced pension contributions Employee health coverEssential car user allowance Flexible and hybrid working
We are seeking an Assistant Client Services Officer to join our Housing Services team.
This is an excellent opportunity for someone experienced, customer focussed and working in housing administration, who may be looking to take the next step, in their housing career. You will work alongside other administrators and report to the Senior Client Services Officer you will be responsible for ensuring the effective delivery of housing management services to our members, including lettings, rent arrears control, and void control.
You will also provide administrative support to the wider Housing Team , maintain positive relationships and build trust with our members. You will also be expected to attend meetings outside of normal office hours. If you wish to join a dynamic team and take the next step in your housing career this role is the right fit for you. This is a challenging and rewarding opportunity for a confident professional, with positive outlook, collaborative skills, excellent communication skills and a willingness to learn. Essential Requirements
Minimum of 12 months experience providing housing management servicesGood standard of general education, literacy and numeracyGood written and oral communication skillsKnowledge of housing legislation and good practiceAbility to work under pressure to meet deadlinesExcellent IT skillsCommitment to high standards of service deliveryA full driving licence and access to a car are essential.
How to Apply Please submit an up-to-date CV and covering letter (max 2 pages) outlining your suitability for the role to: june.carroll@nwhousing.org.uk by 12.00 noon on the 10 April 2026.Applicants shortlisted for interview will be contacted by Friday 17 April 2026.
If you have not been contacted by the interview date, please assume you have not been contacted. ....Read more...
Type: Permanent Location: Liverpool, Merseyside, England
Start: ASAP
Duration: Permanent
Salary / Rate: £33,160 per year
Posted: 2026-03-30 09:34:55
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Maintenance AdministratorLeeds, West Yorkshire - Office-Based no Hybrid workingSalary: £30,000 to £32,000 dependent on experiencePermanent | Monday to Friday hours - 9am to 5:30pm Why Join us?
Full training and ongoing supportCompetitive salary with annual performance and pay reviewsDiscretionary Annual bonus (performance-based)20 days’ holiday + bank holidays (pro rata), increasing after 2 years’ serviceFriday breakfasts - a small perk we all look forward to!Supportive team environmentGenuine opportunities for progression as the company grows
Do you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.About usWe’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants.
Our focus is on efficiency, teamwork, and customer care, ensuring every maintenance request is managed smoothly and professionally.As our business continues to grow, we are looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams.
This is a fantastic opportunity to join a company where your contribution genuinely makes a difference.The roleAs part of our friendly, close-knit team, you’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.Your main duties will include:
Acting as the first point of contact for tenants, clients, and contractorsLogging and managing maintenance tasks accurately and efficientlyLiaising with engineers and internal teams to coordinate workMaintaining detailed records and file noteProviding exceptional customer service and administrative supportPrioritising urgent issues and ensuring service level agreements are metFollowing up outstanding jobs and ensuring completion within agreed timeframes
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.Requirements
Excellent customer service and communication skillsFlexibility around holidays and cover when job share partner is awayStrong organisational skills and attention to detailConfident multitasker with a proactive, problem-solving mindsetComputer literate and comfortable using multiple systemsWorks well independently and as part of a teamAbility to remain calm under pressureExperience in the property or maintenance sector is helpful but not essential
We’re looking for individuals who brings a positive attitude, energy, and professionalism to the role.If you think this Maintenance Administrator role sounds like the perfect fit, click ‘Apply Now’ and submit us your CV with a brief note about why you would be a great addition to our team. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Leeds, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £30k - 32k per year + Benefits
Posted: 2026-03-27 15:38:06
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Customer Service AdministratorSalary £26,561 pa 40 hours per week Huntington Cambridge PE29 7DHPurpose of JobTo help create an efficient and effective, friendly and courteous day to day Customer Service department.Your role may include:Main Duties and ResponsibilitiesRaising orders – Responsible for entering orders immediately onto the computer system in an effective manner when a request is received from a service user, carer, family member or prescriber via telephone or email.Scheduling of orders – Responsible for making contact with service users and agreeing a convenient delivery, collection or repair date within the company KPIs.Engineers daily schedule – Responsible for ensuring engineers are booked daily to capacity.Communication – Responsible for answering daily calls within a busy department in a courteous and friendly manner and ensuring excellent customer service is always provided.
Answering and resolving all queries and enquiries to an effective solution or outcome in all cases.
Communicating any issues that cannot be resolved by yourself to the Customer Service Manager.Administration – Responsible for the daily efficient running of all administrative operational systems within the service, in line with Ross Care procedures.Clinical bookings – Responsible for booking clinical appointments from the waiting list and ensuring clinicians are booked to capacity in line with company KPIs.General – You will be assigned to specific areas or tasks associated with Customer Service but may be asked to assist in other areas of the service centre.
Flexibility is therefore required to ensure that the service remains effective and efficient and to manage and cover other staff in their absence.Undertake the job inline with company competencies as follows:
Achieves business results and adds value to the service.Focuses on internal and external customers.Builds and maintains effective teamwork with colleagues.Embraces change.Performs duties according to all company policies, procedures and instructions.
This job description shall not limit your role.
You may also be asked to carry out other duties that your Line Manager feels are within your capabilities and skill set.
The above information may not cover everything involved in the position but indicates the size and scope of the role.
This may be subject to change as the role develops.Key Performance IndicatorsOrders processed with accuracy. Queries, enquiries and complaints resolved with excellent customer service. Completed orders processed in a timely manner.Person RequiredSkills
Excellent customer service skills.Excellent communication skills to interact with internal staff and departments, prescribers and service users.Must be able to work on own initiative as well as part of a team.Computer literate with good working knowledge of Word and Excel.Excellent telephone manner.Excellent organisational skills with a good eye for detail.An enthusiastic and motivated individual who strives to succeed.Must be flexible, adaptable and positive in their approach to work.
Knowledge
Previous experience within a busy customer service department.Previous experience of administration, IT, order processing and scheduling of workloads would be a huge advantage.Experience in a similar type of role would be beneficial.
Qualifications
Qualified to GCSE level or equivalent.
Interested, please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Cambridge, Cambridgeshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £26,561 per year
Posted: 2026-03-27 14:46:47
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Customer Support AdministratorSalary £25,000 to £34,000 basic + benefits (depending on experience)Home Based - must live in Yorkshire (for occasional meetings and training)Monday to Friday, between the hours of 9:00am - 5:30pm.Aqualine Wellness are looking for an experienced Customer & Sales Support Administrator, who demonstrates a positive attitude with an interest in health and wellness.A small, friendly, home-based team with global ambition based in Huddersfield, Aqualine Wellness is recognised as a market leading supplier of saunas and steam rooms, along with other wellness products, for both domestic and commercial use.
Over the last few years, Aqualine has experienced rapid growth, and their mission is to become the leading online supplier for health, wellness and leisure products globally.Are you an experienced sales/customer support administrator who is a quick learner, self-motivated and can work independently with minimal supervision?Do you have a dedicated room at home with zero background noise and disturbance, plus a reliable broadband internet connection?Role Responsibilities
The role requires a seasoned sales support administrator who can manage incoming calls and emails and help Aqualine’s customers.Dealing with customer queries and incoming sales calls and emailsPositively promoting and selling the products that Aqualine offer to customersIdentifying the right product for customers and upselling where appropriateTaking customer orders and processing themMaintaining the CRM system and workflowProviding sales administration supportAssisting in increasing online sales through optimising current product rangesAdding new product ranges using Magento to the website; adding product descriptions and editing product images and calculating profit marginsLiaising with the warehouse and shipping companies to managing international shipments from overseas suppliersChecking invoices against supplier price lists and statements and identifying errorsTroubleshooting basic technical issuesManaging stock control including placing new orders with manufacturersProviding ongoing competitor price analysisWebsite blog creation on new products, news and product benefits.
Essential Skills & Experience
Significant experience in providing high quality sales support administrationOutstanding customer service and inter-personal skillsPositive, confident and personable telephone mannerExtremely independent, organised, driven, and self-motivatedTrustworthy and reliableA high level of English literacy and numeracy is essentialA high level of attention to detail, and a good proof-readerAbility to work to strict deadlinesProficient in Microsoft Outlook and Microsoft ExcelExperience of managing website content and keeping it up to dateExperience with an ERP / CRM system.
Aqualine use Odoo, Linnworks and QuickBooks.A strong interest in health and wellness products
Screening QuestionsWe are looking for an exceptional administrator who has a proven track record of longevity with their current and previous employers (majority of periods of employment above 2 years).
As well as detailing your responsibilities, your CV must showcase your achievements and administration standards.
Periods of employment above 2 years.Dedicated room at home with ethernet connection.Prior experience of working from home.Dedicated to Aqualine, no additional jobs or business commitments.Use of a CRM system and sales pipeline to follow up on opportunities.Experience with the addition of products to a website.Experience in calculating pricing for adding products to a website.Understanding of how to optimise a product range on a website to ensure all information is available for customers.Experience with online marketplaces.
e.g.
eBay, Amazon and Linnworks.Microsoft Outlook & Excel
Interested? Please send your updated cv by return.
*Due to the financial aspect of the position and for us to meet GDPR and insurance requirements, references and additional background checks are required.THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Leeds, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £25k - 34k per year + £9k + bonus
Posted: 2026-03-27 14:01:44
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Customer Service Advisor Stafford, ST16 Permanent Niche Market – Luxury Motorhomes Salary: £27,000 + Bonus StructureTudor Employment Agency is delighted to recruit a Customer Service Advisor for a prestigious motorhome specialist in Stafford.
This is a fantastic opportunity for someone with strong customer service experience who wants to grow within a unique, luxury industry.Why Apply?
Stunning facilities & friendly, supportive teamFunded NVQs in Customer Service & Business AdministrationClear progression opportunitiesChristmas bonus & company partyFree use of company motorhome for leisure tripsWeekly Friday jacket potato lunchesHealthcare (optical & dental) + life insuranceCompetitive pensionPerformance-related bonus
About the Role:
Act as the customer’s main point of contact throughout the vehicle lifecycleMeet & greet customers and collect diagnostic informationLiaise with workshop and allied departmentsApprove additional work and manage vehicle logisticsUpsell products and servicesUpdate CRM with accurate customer and vehicle informationProvide reception cover when required
What We’re Looking For:
Keyloop / Kerridge experience – EssentialPrevious customer service experienceProfessional, personable and organisedPrevious dealership background – Essential
Working Hours:Monday – Friday: 8am–5pm1 in 3 Saturdays: 9am–1pmInterested? Call our Commercial team: 01922 725445 ext.
1003/1004 Email: commercial@tudoremployment.co.uk ️ Apply online: http://tinyurl.com/PERMF0RMYou browse all roles at www.tudoremployment.co.uk#TeamTudor looks forward to hearing from you! ....Read more...
Type: Permanent Location: Stafford, Staffordshire, England
Salary / Rate: £27k per year
Posted: 2026-03-24 12:14:45
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Karcher is a trusted global brand in professional cleaning solutions, and this role sits at the heart of how customers experience it on site.
We're supporting Karcher with the hire of a Field Support Executive to join their South East & London team.
This is a hands-on, field-based role combining customer support, product demonstration, sales support and commercial awareness ideal for someone who enjoys being out on site, building relationships and adding value.
You'll work closely with the sales team, supporting customer sites while also spotting opportunities and feeding back into wider account development.
What you'll be doing
Visiting customer sites, distributors and end users
Demonstrating equipment and training customers on-site
Supporting new site setups and contract mobilisation
Conducting site surveys and identifying improvements
Spotting opportunities and feeding leads back to the sales team
Supporting Key Account Managers with site-level activity
Managing your own diary and territory
What we're looking for
Confident, personable and customer-focused
Comfortable being out in the field and working independently
Sales and or customer service experience
Hands-on and practical approach
Commercially aware with the confidence to spot opportunities
Good communication and organisational skills
Full UK Driving Licence
Working Pattern & Travel
Monday-Friday role with flexible hours (no regular weekend work)
Early starts will be required, particularly for London-based sites where teams begin early
Flexibility is key early starts are balanced with earlier finishes
Field based across London & the South East, so you'll need to be comfortable planning travel and managing your own diary
You'll be provided with a company van, however in some London locations you may need to use public transport where parking is limited
What's in it for you
£32,888 salary + £3,600 London Weighting (where applicable)
Company van (personal use included)
Structured training and development though Karchers internal academy
Opportunity to earn additional income through supporting sales activity
Pension, health plan, sick pay and staff discounts
....Read more...
Type: Permanent Location: St. Albans, England
Start: 1/5/2026
Salary / Rate: Up to £32888 per annum + commission, london weighting, benefits
Posted: 2026-03-23 09:45:28
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German Speaking Customer Service Executive
Colchester
£30,000-£35,000pa
Monday-Friday 7.30am-4.30pm/8am-5pm (office-based)
KHR are partnering again with a well-established international manufacturer, who is currently looking to add a German Speaking Customer Service Executive to their team in Colchester.
This is a fantastic opportunity for someone who enjoys using their language skills, working with customers, managing orders, and supporting a busy sales team in a fast-paced environment
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Fluent / Proficient German Speaker
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions.
The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Colchester, England
Start: 30/03/2026
Salary / Rate: Up to £35000 per annum + holiday, bonus, pension
Posted: 2026-03-20 15:56:33
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Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories.
This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year.
The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution.
With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for hard-working and motivated individuals to join our PNE Box Office Team and work under the direction of the Senior Account Manager, Ticket-Leader.
The PNE’s Ticket Leader Box Office offers premier ticketing services for concert promoters, bands, professional sports teams, arenas and other venues.
Box Office staff are responsible for day to day operations of various events at the PNE such as: Concerts, Events, Tradeshows, and any other events operated by the Ticket Leader Box Office.
If you have a passion for the events industry, then this is a perfect opportunity for you!Why join our Team?
Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships!
What will you do this year?In your role as a Box Office Attendant, your primary accountabilities will be to:
Respond to patron inquiries regarding any information related to ticketed events such as: building information, directions, event seating, ticketing, parking and general concerns during the sales process.Answer multi-line inbound calls and respond to event inquiries via email in a timely manner.Handle charges by phone, address account inquiries, adhere to confidentiality and security protocols, and provide excellent customer service.Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and any other communication regarding event updatesDescribe venue layouts and seating locations to patrons when answering inquiriesBalancing & Accounting for credit/debit receipts for daily sales transactionsEntering new patron’s information into the database following policies and procedures established by the Center and updating existing patron information as necessaryOrganizing and distributing “will call” tickets and conducting light administrative dutiesCall customers to advise of event changes and/or cancellations as requiredPerform other related duties as assigned
What else?
Must have successful completion of Grade 12Previous experience with booking seats using a manifested seating map is considered an assetA minimum of one to two years’ work experience in customer service; prior knowledge or experience in box office operations, retail operations or call center operations is considered an assetMust have advanced proficiency with Microsoft Office (Outlook, Word and Excel)Previous experience with ticketing software considered an assetAbility to work in a fast-paced environment with changing requirements with easeAbility to work professionally, courteously and tactfully with guests and staff internallyMust be able to work a variety of shifts on a part-time basis which includes weekdays, weekends, and eveningsMust be available a minimum of 4 shifts per week, three weekdays and one weekend.
Shift hours can start as early as 7:45AM, and end as late as 11:00PM.Candidates must undergo a Criminal Record Check
Who are you?
Excellent guest service skillsSkillful communicatorDetail-orientedStrong time-management skills
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve.
All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age.
If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Type: Permanent Location: 2901 East Hastings St. Vancouver, British Columbia V5K5J1 Canada, Vancouver, Bri
Salary / Rate: £14.40 - 14.40 per hour + 10% in lieu of Benefits and Vacation
Posted: 2026-03-19 17:53:08
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Looking for a role where you can genuinely support people, solve problems, and enjoy a varied, fast-moving working day? Join a well-established organisation and become part of a friendly, supportive call centre team, where you’ll gain valuable office-based experience. In the Call Centre Advisor role, you will be:
Responding to customer enquiries through multiple communication channels including phone, email, Live Chat, and SMS Booking, amending, and managing customer appointments efficiently Making proactive outbound calls to optimise appointment schedules and promote relevant offers Accurately updating customer records and interactions within the CRM system Delivering a consistently professional, empathetic, and high-quality customer experience
To be successful in the Call Centre Advisor role you will need:
Previous experience in a customer service or call centre environment Confident IT skills, including Microsoft Word, Excel, and Outlook Ability to remain calm, professional, and solution-focused in busy or challenging situations Strong telephone manner, including handling sensitive or complaint-based calls Empathy and patience, particularly when supporting customers with communication difficulties Excellent attention to detail and a strong team-player mindset Flexibility to work a rotating shift pattern
This is a temporary position for approx.
3 month initially, offering full time hours on a 4-week rotating shift pattern, including 1 Saturday a month.
You'll be based in modern, accessible offices in Llandudno, starting on an hourly rate of £12.21 per hour + benefits of weekly pay and holiday accrual.
If customer care truly matters to you, this could be the role you’ve been looking for.
Please apply today. ....Read more...
Type: Contract Location: LL30, Llandudno, Conwy, Wales
Start: 19/03/2026
Salary / Rate: £12.21 - 12.21 per hour
Posted: 2026-03-19 14:38:00
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Customer Service Support - Up to £35,000 Location: Office-basedWe’re working with a growing, eco-friendly company that supplies sustainable products to the hospitality industry, and they’re looking for a Customer Service Support professional to join their team.
This is a fantastic opportunity for someone who is confident on the phone, naturally personable, and enjoys building relationships with customers.
You’ll be a key point of contact for clients, supporting with enquiries, processing orders, and ensuring a smooth and positive customer experience from start to finish.The Role:
Handling inbound customer enquiries via phone and emailProcessing and managing orders efficientlyBuilding strong product knowledge and becoming an expert in the company’s offeringSupporting the sales team and maintaining strong client relationshipsAssisting with general office management dutiesEnsuring a high level of organisation across daily tasks
About You:
Confident, friendly, and professional on the phoneStrong communication and customer service skillsSome sales experience would be beneficialHighly organised with great attention to detailProactive and eager to learn and developA genuine interest in sustainability and working with a purpose-led business
What’s on Offer:
Salary up to £35,000Yearly bonus based on performanceOffice-based role within a supportive teamCompany closure over Christmas and New YearOpportunities to grow and progress within the business
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666 ....Read more...
Type: Permanent Location: London, Greater London, England
Start: February 2026
Duration: Permanent
Salary / Rate: £35k per year + .
Posted: 2026-03-19 11:01:20
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Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset.
The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.Benefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
Salary for the Customer Service Advisor:£27,000 Dependant on experience and to be reviewed after 3 month probation periodAdditional bonus structure dependant on department performanceThe Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureAn interest in cars, motorhomes or travel would be advantageousExperience / Knowledge of Keyloop or Kerridge would be advantageous
Duties of the Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle historyRespond to any customer enquiries within two hours of receiptProvide reception cover as needed
Hours of work for a Customer Service Advisor:Monday-Friday, 8am-5pmMust work one out of three Saturdays, 9AM-1PMIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk.Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call! ....Read more...
Type: Permanent Location: Stafford, Staffordshire, England
Salary / Rate: £27k per year
Posted: 2026-03-18 15:38:27
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Head of Membership – Hospitalité Premium (H/F)Lieu : Bordeaux, FranceSecteur : Hôtellerie de Luxe / Club PrivéSalaire : Compétitif selon profilVous êtes un expert du networking doté d'un tempérament de chasseur et d'un sens aigu du service ? Pour le compte d'un groupe international en pleine expansion, nous recherchons un(e) Head of Membership proactif(ve) et dynamique pour piloter la stratégie membre d'un établissement prestigieux à Bordeaux.Véritable ambassadeur(drice) de la marque, vous travaillez en lien direct avec le Directeur Général pour développer la communauté et assurer une expérience membre inégalée.Missions principales :
Développement et Acquisition : Identifier, approcher et convertir de nouveaux membres pour accroître la communauté du club.Engagement Membres : Créer et entretenir des relations pérennes avec les membres actuels pour garantir leur fidélité.Synergie Événementielle : Collaborer étroitement avec le Responsable Événementiel pour concevoir et organiser des événements exclusifs centrés sur les besoins des membres.Stratégie de Croissance : Participer activement aux projets de développement du groupe et à l'évolution de l'offre membership.Reporting & Performance : Assurer le suivi des indicateurs de performance et le reporting auprès de la direction.
Profil recherché :
Expérience : Expérience confirmée en hôtellerie de luxe, poste commercial dans un environnement premium ou dans la vente de services haut de gamme.Tempérament : Profil "chasseur", proactif et doté d'une grande aisance relationnelle.Langues : Maîtrise parfaite du français et de l'anglais (contexte international).Soft Skills : Intelligence émotionnelle élevée, diplomatie, discrétion absolue et présentation impeccable.Réseau : Une connaissance du marché local bordelais et de ses acteurs clés serait un véritable plus.Agilité : Capacité à évoluer dans un environnement "hands-on" et en forte croissance.
Ce poste vous correspond ?Merci d'envoyer votre CV à : beatrice@corecruitment.com ....Read more...
Type: Permanent Location: Bordeaux, Nouvelle-Aquitaine, France
Start: Immediate - 1 month
Duration: Full time / Permanent
Salary / Rate: €45k - 55k per year + benefits
Posted: 2026-03-16 20:38:12
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Customer Service Administrator role available! We are looking for a Customer Service Administrator to join a successful Chemical Manufacturing company in Bradford who has a global reach.
Working for this company brings a competitive salary, pension contribution, 24 days annual leave + bank holidays, contribution towards Private Healthcare and more.
The team is friendly, dynamic and welcoming.
This role is a 6-month temporary contract with the potential to be extended.
Summary:
Role: Customer Service Administrator
Monday - Friday, 8:30 - 5pm
A temporary role guaranteed for 6 months but potential to be extended
Salary: £26,780
Has training and development opportunities available
1 hour lunch break
Main Duties of Customer Service Administrator:
Manage orders from enquiry through to completion
Liaising with customers over the phone and email to manage their enquires, process orders and apply costs correctly
Produce Invoices and credit notes for orders and returns
To be of general assistance in the smooth running of the office and department processes
Set up new customer accounts
Maintenance of documentation to ensure information is up to date and accurate
Communicating with internal and external customers
Requirements of Customer Service Administrator:
Able to communicate effectively over the phone and face to face
Ability to use Microsoft Office and willing to learn in house software systems
Experience dealing with complaints & enquiries
Experience in processing orders
Experience working with Microsoft Navision is desirable but not essential
If this Customer Service Administrator role would be of interest, please contact Ava Murphy at E3 Recruitment - 01484 645 269.
....Read more...
Type: Contract Location: Bradford, England
Start: ASAP
Salary / Rate: Up to £26780.00 per annum
Posted: 2026-03-12 15:07:40
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Customer Service Administrator£25,625 per annum 40 hours per week Wheelchair Service Centre Ashford TN23 6LLPurpose of JobTo help create an efficient and effective, friendly and courteous day to day Customer Service department.
Your role may include:Main Duties and ResponsibilitiesRaising orders – Responsible for entering orders immediately onto the computer system in an effective manner when a request is received from a service user, carer, family member or prescriber via telephone or email.Scheduling of orders – Responsible for making contact with service users and agreeing a convenient delivery, collection or repair date within the company KPIs.Engineers daily schedule – Responsible for ensuring engineers are booked daily to capacity.Communication – Responsible for answering daily calls within a busy department in a courteous and friendly manner and ensuring excellent customer service is always provided.
Answering and resolving all queries and enquiries to an effective solution or outcome in all cases.
Communicating any issues that cannot be resolved by yourself to the Customer Service Manager.Administration – Responsible for the daily efficient running of all administrative operational systems within the service, in line with Ross Care procedures.Clinical bookings – Responsible for booking clinical appointments from the waiting list and ensuring clinicians are booked to capacity in line with company KPIs.General – You will be assigned to specific areas or tasks associated with Customer Service but may be asked to assist in other areas of the service centre.
Flexibility is therefore required to ensure that the service remains effective and efficient and to manage and cover other staff in their absence.Undertake the job inline with company competencies as follows:
Achieves business results and adds value to the service.Focuses on internal and external customers.Builds and maintains effective teamwork with colleagues.Embraces change.Performs duties according to all company policies, procedures and instructions.
This job description shall not limit your role.
You may also be asked to carry out other duties that your Line Manager feels are within your capabilities and skill set.
The above information may not cover everything involved in the position but indicates the size and scope of the role.
This may be subject to change as the role develops.Key Performance IndicatorsOrders processed with accuracy. Queries, enquiries and complaints resolved with excellent customer service. Completed orders processed in a timely manner.Person RequiredSkills
Excellent customer service skills.Excellent communication skills to interact with internal staff and departments, prescribers and service users.Must be able to work on own initiative as well as part of a team.Computer literate with good working knowledge of Word and Excel.Excellent telephone manner.Excellent organisational skills with a good eye for detail.An enthusiastic and motivated individual who strives to succeed.Must be flexible, adaptable and positive in their approach to work.
Knowledge
Previous experience within a busy customer service department.Previous experience of administration, IT, order processing and scheduling of workloads would be a huge advantage.Experience in a similar type of role would be beneficial.
Qualifications
Qualified to GCSE level or equivalent.
Interested, please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Ashford, Kent, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £25,625 per year
Posted: 2026-03-12 14:12:14
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Technical Customer Service Executive
Colchester
£30,000 - £35,000pa
Monday to Friday 7.30am-4.30pm / 8am - 5pm (Fully office-based)
KHR are partnering again with a well-established international manufacturer, who are currently looking to recruit a Technical Customer Service Executive to join their growing team based in Colchester.
This is an excellent opportunity for a motivated and customer-focused professional to join a successful organisation supplying specialist products to customers worldwide.
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions.
The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Colchester, England
Start: 30/03/2026
Salary / Rate: Up to £35000 per annum + holiday, bonus, pension
Posted: 2026-03-11 16:06:29
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Customer Service Executive
Colchester
£30,000 - £35,000pa
Monday to Friday 7.30am-4.30pm / 8am - 5pm (Fully office-based)
KHR are partnering again with a well-established international manufacturer, who are currently looking to recruit a Customer Service Executive to join their growing team based in Colchester.
This is an excellent opportunity for a motivated and customer-focused professional to join a successful organisation supplying specialist products to customers worldwide.
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions.
The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Colchester, England
Start: 30/03/2026
Salary / Rate: Up to £35000 per annum + holiday, bonus, pension
Posted: 2026-03-11 09:41:57
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Booking Agent - Up to £32,000 (DOE) Monday to Friday | Shifts between 9:00am and 6:30pmWe are currently recruiting for a Booking Agent to join a growing accommodation agency that helps clients secure different types of accommodation.
This is a great opportunity to join a small, friendly team with a fun and positive office culture.
The role will be fully office based initially, with the potential for hybrid working in the future as the company continues to grow.
There are also good opportunities for career development within the business.Responsibilities:
Managing accommodation and hotel reservations for clientsHandling booking enquiries via phone and emailConfirming and processing reservations accuratelyProviding excellent customer service throughout the booking processLiaising with accommodation providers when requiredKeeping booking systems and records up to date
Ideal candidate:
Previous experience in reservations or booking roles, ideally within accommodation or hotelsStrong communication and customer service skillsFriendly, bubbly personality with a positive attitudeOrganised with good attention to detailSomeone who enjoys working in a small team environment
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666 ....Read more...
Type: Permanent Location: Brent, Greater London, England
Start: ASAP
Duration: Perm
Salary / Rate: £32k per year + DOE
Posted: 2026-03-10 12:51:02
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Customer Service Advisor – Talke Salary: £25,400 + performance bonus (after 6 months)Due to continued growth, we are recruiting Customer Service Advisors to join a successful and expanding company based in Talke.
This is an excellent opportunity to join a supportive, family-run business that prides itself on delivering outstanding customer service across the UK.With the company entering its 11th year of trading and exciting growth plans ahead, this is a great time to join a business that offers ongoing training, development and genuine career progression.Previous customer service experience is preferred; however, if you are confident on the phone, enjoy helping people and thrive in a fast-paced environment, this could be the role for you.
About the CompanyOur client is a leading independent company operating on a national basis.
Customer service is at the heart of everything they do, and they have built a strong reputation for delivering a competitive service and exceptional customer care.They believe every employee is a valued part of the team and work hard to create a supportive and positive working environment.
Key Responsibilities
Handling a high volume of incoming customer callsResponding to customer queries via telephone and emailResolving customer issues efficiently and professionallyManaging and resolving complaints with empathy and understandingLiaising with external contractors to arrange resolutionsPromoting the benefits of the company’s services to customersSupporting with contract renewals and customer retentionMaintaining accurate customer records using the in-house system
Skills and Experience
Previous experience dealing with customers on the telephoneExcellent communication and listening skillsAbility to manage difficult calls and complaints professionallyPassion for providing excellent customer serviceStrong problem-solving skillsAbility to work in a fast-paced environmentGood PC and system skillsTeam player with a positive attitudeAbility to remain calm under pressureDue to the location, own transport is preferred
Working Hours
Week 1: 8:00am – 4:30pmWeek 2: 9:00am – 5:30pmWeek 3: 10:30am – 7:00pm1 in 3 Saturdays per month (9:00am – 5:00pm) with a day off in lieu
Package and Benefits
£25,400 salary plus performance bonus after 6 months20 days holiday plus Bank HolidaysOnsite parkingOngoing training and developmentExcellent career progression opportunitiesRecreational breakout areasCompany events and team daysEmployee recognition awardsSupportive and friendly working environment
If you are looking for a customer service role within a growing business that values its employees and offers long-term career opportunities, we would love to hear from youFollow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE – £25,400 plus performance bonus ....Read more...
Type: Permanent Location: Talke
Start: Immediate
Duration: Full Time
Salary / Rate: £25.4k per year + Bonus & Benefits
Posted: 2026-03-10 11:05:16
