-
Customer Experience Advisor Cannock £12.71 per hour Monday to Friday 8.30am – 5pmInitially a 3-month temporary assignment with potential to move onto a Fixed-Term ContractTudor Employment are recruiting for a Broker Executive – Customer Experience Advisor to support the day-to-day coordination of waste collection services.This is a varied administrative and operational role, ideal for someone who is highly organised, confident working with data and systems, and has excellent attention to detail. Key Responsibilities:
Maintaining and updating spreadsheets and operational systemsChecking and validating data to ensure accuracyInvestigating information and reporting findings to managementProcessing documentation and information requestsMonitoring waste collection rounds and escalating issuesCoordinating the reallocation of work where requiredOperating the weighbridge and processing weighbridge ticketsMaintaining accurate records across internal systemsArranging meetings, rooms and refreshments for visitorsOrdering stationery and supporting general office administration
✅ Skills & Experience:
Salesforce or CRM experienceWaste, logistics, transport, facilities or environmental services experiencePrevious weighbridge experience
The Ideal Candidate Will Have:
Previous administration or operational support experienceStrong IT skills, particularly Microsoft ExcelGood numerical skills and confidence working with dataExcellent attention to detail and accuracyStrong organisational and communication skillsAbility to investigate problems and identify solutionsConfidence managing multiple systems and prioritiesA proactive, adaptable and positive approachComfortable working within a fast-paced environment
Interested?Please contact Tudor Employment Agency on 01922 725445 – ask for Gina, ext 1004 for further information or to apply via email: commercial@tudoremployment.co.ukIf you wish to complete an online registration form in the meantime, you can simply complete via the link provided: ️ https://tinyurl.com/ONLINECOMTEMP1You browse all roles at www.tudoremployment.co.uk ....Read more...
Type: Contract Location: Cannock, Staffordshire, England
Salary / Rate: £12.71 - 12.71 per hour
Posted: 2026-11-11 16:39:01
-
Sales and Customer service Team LeaderCharters-Reid Surveyors ltd | Flaxton, YorkSalary: Circa £27-35k dependent on skills and experienceLocation: Office-based, Flaxton, York Hours: Monday to Friday, 8-hour shifts covering office hours of 8:30am–5:30pm, with two shift patterns: 8:30am–4:30pm or 9:30am–5:30pm.An Exciting Opportunity to Join Charters-Reid Surveyors ltdCharters-Reid Surveyors ltd is an established firm of Chartered Surveyors with a strong presence across York and Yorkshire.
We have ambitious plans to build on this success, expanding further across the region and growing our team.To support this growth, we are investing in larger, new office premises in Flaxton, providing the space and facilities for the next stage of our expansion.We are looking for a motivated, commercially minded Sales & Customer Service Team leader to join us at this exciting time.
We welcome applications from experienced team leaders as well as ambitious sales or customer service professionals ready to take their first step into leadership.This is a hands-on role where you'll work alongside the team as well as lead it.
You'll be actively involved in handling customer enquiries, booking surveys and managing surveyors' diaries, whilst also developing relationships with estate agents and identifying opportunities to generate new business.
You will also help strengthen existing referral relationships and build connections with new contacts across the region.We're particularly looking for someone who brings initiative, enjoys taking ownership and wants to make a real contribution to a growing business.
You will be confident using digital systems, keen to improve processes and comfortable suggesting new ways of working.Key ResponsibilitiesSales & Business Development
Proactively build relationships with estate agents and other referral partners, including visits to generate new business.
Maintain regular contact with existing referral partners while developing relationships with new contacts.Identify opportunities to increase enquiries, improve conversion rates and grow sales.Work closely with surveyors to encourage referrals, support marketing activity and identify new business opportunities.
Contribute ideas to keep the business visible to referral partners, including outreach and marketing initiatives.
Customer Service & Team Leadership
Lead, motivate and support the sales and customer service team, working alongside them to answer calls, handle enquiries and book surveys.
Bring a collaborative approach, valuing the experience of existing colleagues while helping the team embrace improvements.Ensure customers receive an excellent service, with enquiries and issues handled promptly and professionally.Oversee the booking process, ensuring information is accurately recorded in the Survey Planner.Set clear expectations, monitor and report on the team and sales performance against targets.Support the recruitment and development of the team as the business grows.
Surveyor Coordination & Office Operations
Manage surveyors' diaries and allocate work efficiently to maximise productivity and fee-earning opportunities.Work closely with surveyors to balance workloads, travel time and customer requirements.Ensure the smooth day-to-day running of the office, maintaining accurate records and efficient processes.
Help identify opportunities to streamline administration and make effective use of current and new systems.Build positive working relationships with colleagues across the business’s.
About You
We're looking for someone who is organised, commercially minded and enjoys being involved in the day-to-day work as much as leading others.
You'll ideally have:
Experience in sales support, customer service or office administration, with the confidence and potential to lead others; previous formal team leadership experience is welcome but not essential.A proactive approach to sales, building relationships and generating new business.Strong communication, organisational and customer service skills.Confidence working to targets and encouraging team performance.Excellent attention to detail and the ability to manage competing priorities.
Confidence using everyday office software and the ability to learn new digital systems.A hands-on approach, with a willingness to support the team wherever needed.Experience in property, surveying or estate agency would be an advantage.Most importantly, you'll be someone who takes initiative, brings ideas and enjoys making things happen.
You will be keen to grow with the business and contribute to its long-term success.
Why Join Charters-Reid Surveyors ltd?This is a great opportunity to join an established Yorkshire business at an exciting stage in its development.With larger new offices in Flaxton, plans to expand further across Yorkshire and opportunities to grow the team, you'll be joining a business that is investing in its future.You'll have the opportunity to make a real difference, bring forward your own ideas and help shape the future at Charters-Reid Surveyors ltd.
This is an opportunity to grow your leadership skills and play an active part in the next stage of the company’s development. Deadline date for applications: Friday 27th November 2026 INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Flaxton, North Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £27k - 35k per year
Posted: 2026-11-11 10:15:51
-
Sales & Customer Service AssistantCharters-Reid Surveyors Ltd | Flaxton, YorkSalary: To be confirmed, depending on skills and experience Location: Office-based, Flaxton, York Hours: Full-time, Monday to Friday – working hours to be confirmed Contract: PermanentJoin a Growing Yorkshire BusinessAre you an organised, confident and enthusiastic individual who enjoys helping customers, building relationships and keeping things running smoothly?Charters-Reid Surveyors Ltd is an established firm of Chartered Surveyors with a strong presence across York and Yorkshire.
With ambitious plans for growth and investment in larger new office premises in Flaxton, this is an exciting opportunity to become part of a business with a bright future.We are looking for a proactive Sales & Customer Service Assistant to support our busy team, helping customers with their enquiries, coordinating survey bookings and ensuring everything runs efficiently behind the scenes.Whether you already have experience in customer service, sales support or administration, or are looking to develop your skills further, we're particularly interested in people who bring a positive attitude, initiative and a genuine willingness to learn.Role overviewWorking closely with the sales and customer service team and our surveyors, your responsibilities will include:
Answering incoming calls and responding to customer enquiries in a friendly, professional and efficient manner.Booking property surveys and accurately recording customer information on the company's booking system.Coordinating surveyors' diaries, appointments and schedules.Providing customers with information about the company's surveying services.Following up on enquiries and helping convert enquiries into confirmed bookings.Building positive relationships with customers, estate agents and other referral partners.Maintaining accurate records and ensuring administrative tasks are completed efficiently.Supporting the wider team with day-to-day office administration.Helping identify opportunities to improve customer service and working processes.Contributing ideas and supporting the continued growth of the business.
Skills and experienceWe're looking for someone who is enthusiastic, organised and enjoys working as part of a team.Ideally, you will have:
Previous experience in customer service, sales support, administration or a similar customer-facing role.Excellent communication skills and a confident, friendly telephone manner.Strong organisational skills and good attention to detail.Confidence using computers, Microsoft Office and digital systems.The ability to manage multiple tasks and work effectively in a busy environment.A proactive attitude and willingness to take responsibility.A genuine interest in providing excellent customer service.The confidence to suggest ideas and embrace new ways of working.
Experience in property, surveying or estate agency would be an advantage, but is not essential.Most importantly, we're looking for someone who is reliable, keen to learn and wants to make a positive contribution to the business.Why Join Charters-Reid Surveyors?This is an opportunity to join an established Yorkshire business at an exciting stage of its development.With investment in new office premises, plans for further expansion and a supportive team with extensive industry knowledge, you'll have the opportunity to develop your skills and grow alongside the business.If you're looking for a varied, hands-on role where your contribution will be valued, we'd love to hear from you. Deadline date for applications: Friday 27th November 2026 INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Flaxton, North Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: Dependent on experience
Posted: 2026-11-11 10:08:56
-
Role: Pharmacy Services Manager Industry: Pharmacy Location: North West London (On-site) Hours: Monday to Friday (8:30am–6:00pm)A growing healthcare provider is looking for a Customer Services Manager to lead their pharmacy team and maintain high standards of service.You'll be a confident leader with a strong customer-focused approach, ensuring enquiries are handled efficiently, issues are resolved promptly and customers receive a consistently professional service.You will need previous experience within a pharmacy setting, with an understanding of medication management processes and the importance of accurate, timely communication.This is a hands-on role where you'll support and develop your team, oversee service standards and drive improvements to the overall customer experience.Person Specification:
Proven experience managing a pharmacy serviceExcellent customer service and communication skillsPrevious experience working within pharmacy/medicines managementConfident handling complaintsUnrestricted UK Right to Work (please note, visa sponsorship is not available for this role) ....Read more...
Type: Permanent Location: North London, Greater London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £40,000 - £45,000 DOE
Posted: 2026-11-05 15:44:35
-
Role: Pharmacy Services Manager Industry: Pharmacy Services Location: North West London (On-site) Hours: Monday to Friday (8:30am–6:00pm)A growing healthcare services provider is looking for a Customer Services Manager to lead their pharmacy team and maintain high standards of service.You'll be a confident leader with a strong customer-focused approach, ensuring enquiries are handled efficiently, issues are resolved promptly and customers receive a consistently professional service.You will need previous experience within a pharmacy setting, with an understanding of medication management processes and the importance of accurate, timely communication.This is a hands-on role where you'll support and develop your team, oversee service standards and drive improvements to the overall customer experience.Person Specification:
Proven experience managing a pharmacy serviceExcellent customer service and communication skillsPrevious experience working within pharmacy/medicines managementConfident handling complaintsUnrestricted UK Right to Work (please note, visa sponsorship is not available for this role) ....Read more...
Type: Permanent Location: North London, Greater London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £40,000 - £45,000 DOE
Posted: 2026-11-05 15:40:10
-
CUSTOMER SERVICE ADVISOR – TALKE - £26,500 plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team.
The company offers exceptional ongoing training and career progression.
With further major growth plans in place, this is the perfect time to get on board and be a key player in their success.
Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service.
This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries.
Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsYou must have experience dealing with customers on the telephoneAble to manage and conclude difficult calls and complaints with empathy and understandingPassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 9am – 5.30pmWeek Three Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£26,500 plus performance bonusFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE – £26,500 plus performance bonus ....Read more...
Type: Permanent Location: Talke
Start: Immediate
Duration: Full Time
Salary / Rate: £26.5k per year + Bonus & Benefits
Posted: 2026-11-03 11:30:30
-
We have a great opportunity for a proactive, organised and customer-focused Customer Care Coordinator to join our Customer Care team.
This is an exciting opportunity for someone who enjoys building positive relationships, resolving queries and ensuring customers receive the highest level of service throughout.Reporting to the Customer Care Director, you will be the first point of contact for customer queries relating to remedial works, coordinating contractors and service providers and ensuring issues are progressed through to a satisfactory conclusion.
You will need excellent communication and organisational skills, a calm and professional approach and the confidence and determination to manage expectations.In addition to our Core Values of Teamwork, Integrity and Communication, you will need to demonstrate;
similar experience within the Construction/Residential New Home Sales industrya professional approachfoster a positive customer experienceexcellent written and verbal communication skillspatience, empathy and active listening skillsproblem solving skillsto be highly organised with the ability to prioritise workloadsstrong IT skills and well versed in Microsoft applicationsstrong attention to detailflexibility and willingness to adaptability to work autonomously but embracing working in a wider teamown transport is essential
What we offer;
working Monday to Friday 8.00am to 5.00pm, possible flexibility on start/finish times24 days holidays rising to 27 days, plus bank holidayscompany pensiondiscretionary bonusbuy/sell holiday schemetraining and developmenteyecare schemesupplier discount schemefree parking
Please apply with a CV and a covering letter ....Read more...
Type: Permanent Location: Wootton, Hampshire, England
Start: ASAP
Duration: Permanent
Salary / Rate: £0 - 99,999 per year + Subject to experience
Posted: 2026-10-30 16:56:09
-
Role: Customer Service Manager Industry: Healthcare / Pharmacy Services Location: North West London (On-site) Hours: Monday to Friday (8:30am–6:00pm) A growing healthcare services provider is looking for an experienced Customer Service Manager to lead their customer service team and maintain high standards of service.You'll be a confident leader with a strong customer-focused approach, ensuring enquiries are handled efficiently, issues are resolved promptly and customers receive a consistently professional service.Ideally, you'll have previous experience within pharmacy or healthcare, with an understanding of medication management processes and the importance of accurate, timely communication in a healthcare environment.This is a hands-on role where you'll support and develop your team, oversee service standards and drive improvements to the overall customer experience.Person Specification:
Proven experience managing a large customer service operationExcellent customer service and communication skillsPrevious experience working within pharmacy/medicines managementConfident handling complaintsUnrestricted UK Right to Work (please note, visa sponsorship is not available for this role) ....Read more...
Type: Permanent Location: North London, Greater London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £40,000 - £45,000 DOE
Posted: 2026-10-30 09:19:01
-
Engineer Scheduler & Help Desk Coordinator
Kingston upon Thames
Salary: £28,000 per annum rising to £29,000 following successful completion of a 6-month probation
period.
40 hours per week, Monday to Friday 8am to 5pm
Benefits include pension scheme, annual leave entitlement, training opportunities and free on-site
parking.
Established and growing fire protection company based in Kingston upon
Thames, delivering high-quality service and support to clients across London and the South East.
This role would suit an adaptable, reliable and enthusiastic individual with strong administrative
experience who is looking to join a forward-thinking business in a varied and interesting position.
The role will involve:
• Scheduling and arranging engineers’ jobs
• Processing engineers’ job calls and producing client reports
• Inputting data into our main database system
• Providing help desk support by the phone to our customers and engineers
• Purchasing materials and raising engineers purchase orders
• Other general office duties
You will have…
• Excellent communication skills and ability to work on own initiative
• Diary management and database experience
• Excellent organisational skills
• Excellent phone manner
• Ability to multi-task and manage your time and workload efficiently, working to deadlines
• Confidence and the ability to build rapport with peers internally and externally
• Strong IT skills; Outlook, Word, Excel etc, plus excellent typing skills
• The ability to work independently and in a team
• Previous experience in scheduling engineers or field-based teams (preferred)
• Knowledge of fire alarm systems or electrical industry experience (desirable but not essential)
Ideally you should live within a 10 mile radius of Kingston upon Thames. ....Read more...
Type: Permanent Location: Kingston-Upon-Thames, England
Start:
Duration:
Salary / Rate: £28000 - £29000 Per Annum
Posted: 2026-10-28 23:35:05
-
Customer Service Manager
Colchester, Essex
£40,000 - £50,000
Monday to Friday 8.30am to 5.00pm
Start Date - January 2027
Customer Services Manager
The Role
We are seeking an experienced and proactive Customer Services Manager to lead, develop and enhance the customer service function within a fast-paced, customer-focused business.
This is a key leadership opportunity for someone passionate about delivering exceptional customer experiences, developing high-performing teams and driving continuous improvement.
You will take ownership of day-to-day customer service operations while implementing effective processes, improving systems and ensuring consistently high standards across all customer interactions.
Working closely with Sales, Operations, Technical and other internal teams, you will act as the voice of the customer, ensuring feedback is translated into meaningful improvements across the business.
You will also play an important role in supporting commercial growth by identifying opportunities to maximise sales through upselling and cross-selling.
The successful candidate will combine strong people management skills with a hands-on, solutions-focused approach, taking ownership of service performance, complex customer issues and operational efficiency.
Key Responsibilities:
- Customer service leadership
- Systems, processes and continuous improvement
- Customer Support and Issue Resolution
- Order Management and Fulfilment
- Commercial Support and Cross-Functional Collaboration
Skills and Experience:
Essential:
- Proven experience in a customer service or customer care management role, with responsibility for leading a team and improving service delivery.
- Demonstrable experience implementing new processes, procedures and operational improvements.
- Strong leadership skills, with the ability to coach, motivate and develop a team in a fast-paced environment.
- Excellent communication skills, with the ability to explain technical information clearly and professionally.
- Strong problem-solving skills and the ability to manage escalated issues calmly and effectively.
- Excellent organisational skills, with the ability to prioritise workloads and manage competing demands.
- Experience using CRM systems, order processing platforms and Microsoft Office.
- Strong knowledge of customer support tools, such as Microsoft Dynamics or Business Central, alongside workflow automation.
- Experience analysing customer service data, KPIs and feedback to identify improvements and support system development.
- Excellent written communication skills, including the ability to produce clear SOPs and communicate process changes to stakeholders.
- Experience handling export enquiries and preparing shipping quotations.
Desirable:
- Experience within manufacturing, packaging or another technical product environment.
- Familiarity with security products, quality processes, ISO standards or compliance requirements.
- Experience supporting B2B customers, distributors, retailers or public sector organisations.
- German language skills.
- Personal Attributes
- Customer-focused, approachable and committed to delivering outstanding service.
- A confident leader who inspires, supports and develops others.
- Proactive, adaptable and comfortable leading change.
- Highly organised, detail-oriented and accountable.
- Commercially aware, with an ability to recognise opportunities to support business growth.
- Collaborative, solutions-focused and confident in building relationships across departments.
Measuring Success:
Success in this role will be measured through improvements in customer satisfaction, resolution times, order accuracy, team performance against KPIs, operational efficiency and the successful delivery of process and systems improvements.
The role will also contribute to identifying commercial opportunities and strengthening long-term customer relationships.
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word.
Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd.
Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Colchester, England
Start: 04/01/2027
Salary / Rate: £40000 - £50000 per annum
Posted: 2026-10-26 16:42:22
-
ERP Support Manager – Drinks FMCG Business – Southwest London – Up to £40,000 plus package This is a rare chance to join one of the leading Drinks FMCG businesses internationally.
With a strong and recognizable portfolio and products across both the on & off trade, with an excellent team and culture.We’re looking for a detail-oriented and proactive ERP Operations & Systems Support Manager to support the effective running and ongoing development of a business-critical ERP system.
Working closely with an experienced senior systems lead and teams across Finance, Operations, Sales and Marketing, you’ll help maintain accurate system data, improve processes, support the implementation of additional system functionality and ensure business information is reliable and up to date.This is an excellent opportunity for someone with strong analytical skills, good IT knowledge and a genuine curiosity for solving problems to develop their systems and operational experience within a growing business.This role will be 5 days per week in the West London office.
What this business offers:
A competitive salary and performance-based bonuses including wine allowance!The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
ERP Support Manager responsibilities include:
Maintain and review ERP system data, ensuring accuracy, investigating anomalies and liaising with colleagues to resolve discrepancies.Work with the senior systems lead to review processes, identify improvements and develop practical solutions to issues raised by system users.Gather and assess user requirements for new system modules and functionality, helping ensure solutions meet business needs.Collaborate with teams across Operations, Finance, Sales and Marketing to keep system information current, including customer orders, shipping dates and stock movements.Carry out regular reconciliations of financial and operational data to support accurate business reporting.Analyse raw data and produce ad hoc insights to support commercial, operational and financial decision-making.
The Ideal Support Manager candidate:
Experience in data entry and working with software systems.Strong communication skills, with the ability to communicate clearly and professionally in writing and in person.Excellent interpersonal skills and the ability to build effective working relationships.A logical, critical-thinking approach and the creativity to identify practical solutions.A proactive and inquisitive mindset, with the confidence to investigate issues and follow them through to resolution.Good general IT skills, including proficiency in Microsoft Excel.Ideally, at least one year of experience in a similar systems support, data or operations-focused role.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.
We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.
Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £35k - 40k per year + Bonus
Posted: 2026-10-26 08:26:21
-
Senior Customer Service AdviserSalary: Dependent on experienceLocation: Rackheath, Norwich, office basedFlexible- full-time or part-time consideredWhat is on offer
Permanent role with full time or part time optionsFlexible working arrangements depending on experienceExcellent rates of pay depending on experience28 days annual leave including bank holidays on a pro rata basisCompany pension scheme
About usA busy and growing building services provider specialising in insurance repairs and property restoration is seeking a claims/Customer Service Adviser to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering smooth, well organised experience for customer at what can be a stressful time.We pride ourselves on creating a supportive and friendly working environment where our team genuinely work together to deliver the best possible experience for customers.
As we continue to grow, we are looking for someone who shares our positive, proactive and customer-first approach to join the team.About the roleWe are looking for a friendly, organised and customer-focused Claims Handler / Customer Service Adviser to join our growing team based in Rackheath.This is a varied office-based role where you will support customers throughout the claims process, handling enquiries, updating records and ensuring a smooth and professional customer experience from start to finish.We are flexible on working hours and days, making this an excellent opportunity for someone looking for either full-time or part-time work within a supportive team environment.
Please note this is an office based role in RackheathResponsibilities include but not limited to:
Coordinating and scheduling repair works for insurance claimsActing as a point of contact for customers, insurers, and tradesManaging job records and claim related documentationTracking progress and resolving issues where possibleSupporting the wider team to ensure timely and efficient delivery
Skills and Experience
Experience in claims handling, coordination, or a similar roleStrong organisational skills with the ability to juggle prioritiesClear and confident communication skillsA calm, professional approach in a fast-paced environmentGood attention to detail and problem-solving ability
Interested? Apply now with your updated CV.Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Rackheath, Norfolk, England
Start: Negotiable
Duration: Permanent
Salary / Rate: Dependent on experience
Posted: 2026-10-19 09:42:00
-
We’re looking for a Part-Time Call Centre Advisor to join a well-established organisation in Llandudno.
You’ll become part of a friendly and supportive team, with the opportunity to build on your customer service skills while gaining valuable experience within a professional office environment. In the Call Centre Advisor role, you will be:
Respond to customer enquiries across a variety of channels, including telephone, email, Live Chat and SMSBook, amend and manage customer appointments, ensuring everything runs smoothly and efficientlyMake proactive outbound calls to help optimise appointment schedules and promote relevant offersAccurately update customer records and interactions using the CRM systemProvide a consistently professional, empathetic and high-quality customer experienceHandle a range of enquiries, including more sensitive or challenging conversations, with patience and professionalism
To be successful in the Call Centre Advisor role, you will need:
Previous experience within customer service, contact centre or a similar customer-focused environmentConfident IT skills, including Microsoft Word, Excel and OutlookA calm and professional approach, with the ability to remain solution-focused in a busy environmentA confident and professional telephone manner, including the ability to handle sensitive or complaint-based callsExcellent communication skills, with empathy and patience when supporting customers who may have communication difficultiesStrong attention to detail and the ability to work effectively as part of a team
This is a temporary position for approximately two months initially, offering 8 hours per week, with working hours on Mondays and Saturdays, 9:00am–1:00pm.You’ll be based in modern, accessible offices in Llandudno, earning £12.71 per hour, with weekly pay and holiday accrual. ....Read more...
Type: Contract Location: Llandudno, Conwy, Wales
Salary / Rate: £12.71 - 12.71 per hour + holiday pay
Posted: 2026-10-14 15:45:32
-
CUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,500 - £30,000 PLUS COMMISSIONAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients’ vibrant team as a Customer Service and Sales Agent, where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.COMPANY BACKGROUNDOur client is an independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service.
This is a small business and every single employee is a member of the family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries.
Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance.Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services.
Achieve and exceed targets by empathising with customer needs and providing tailored solutions.
NO COLD CALLINGMotivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game.Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth.Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth.
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsCustomer focusedSelf-motivatedAble to manage complaints professionallyKeen to drive business forwardIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pmWorking 1 Saturday per month 9am-3pm20 days holiday plus Bank HolidaysOnsite Parking£26,500 - £30,000 plus commissionFantastic opportunity to build a careerExcellent ongoing training and supportFun days and eventsFeel valued everyday
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,500 - £30,000 PLUS COMMISSION ....Read more...
Type: Permanent Location: Newcastle-under-Lyme
Start: Immediate
Duration: Full Time
Salary / Rate: £26.5k - 30k per year + Bonus & Benefits
Posted: 2026-10-12 13:06:17
-
As Customer Service Administrator you will be joining a highly successful logistics business located in Banbury.
Based onsite the role is full time and permanent.
With a salary of up to circa £27800 (£1000 annual bonus) you'll be working as part of a supportive and friendly team.
The role is telephone and email-based handling enquiries, booking in deliveries, managing key accounts providing first class customer service.
Key Accountabilities for the Customer Service Administrator:
Booking in deliveries, working with the transport team
Answering queries for customers and key accounts, solving any issues
Taking calls from customers and field based team
Responding to emails
Tracking all deliveries ensuring all paperwork and saved
Processing all orders accurately
Managing portfolio of accounts
Other general administration
Key Skills Required for the Customer Service Administrator:
Confident customer service skills
Experience of working in a fast paced environment
Methodical approach used to managing a busy workload
Administration experience within an office environment
Solid IT skills including MS Office
Excellent communications skills
Organised approach to work, able to work on multiple tasks at the same time
High levels of accuracy and attention to detail
Adaptable in a changing environment
What's in it for you?
Salary of up to circa £27800
Annual bonus of up to £1000
00 am to 5.00 pm Mon - Fri
Large, modern open plan office
Supportive team
Full training
Development and progression opportunities, the company is growing.
....Read more...
Type: Permanent Location: Banbury, England
Start: 15/12/2026
Duration: permanent
Salary / Rate: £26000 - £27800 per annum + with annual bonus
Posted: 2026-10-09 11:16:00
