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Field Support Executive - No experience needed.Location: Wilmslow, hybrid, 2 days in the office, 3 days at home.Hours: Monday - Friday 08:30 - 17:00Salary: £22,575 plus £2000 annual bonus Citation is one of the UK's leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses.
We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation.
We love what we do, and we're on a mission to grow and that's where you come in.
Not bragging but…we've also just been named one of the Sunday Times Best companies to work for.
Again.We are on the lookout for a Field Support Executive to join our busy Diary Management Team at our Head Office in Wilmslow.
You will be responsible for contacting our current clients and booking in visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do.Your role:Client Engagement: You will be at the forefront, engaging with businesses, and understanding their unique needs.
Your ability to connect with clients and grasp their specific requirements will be essential when booking client visits.Building Relationships: Developing and maintaining strong relationships with clients is key to your success, tailoring your approach to meet their specific needs.Objection Handling: Skilfully handling objections is a core aspect of this role.
You'll have the expertise to address any concerns clients may regarding service or booking their visits in on time.Adaptive Communication: You'll possess the agility to adapt and vary your communication style to resonate effectively with diverse audiences, ensuring your message is received with clarity and enthusiasm.
This is a busy, fast-paced role where a high volume of Outbound calling our clients will be required.
Who are we looking for?Whatever your background, it is paramount to us that you are passionate about great customer service.
We can teach you the rest.
We want great people who can engage effectively over the phone and are able to deliver value add to the client.The successful candidate for this role will have strong organisational skills as they will be managing multiple diaries at once.
They will have excellent communication skills, along with a first-class telephone manner.As a natural problem solver, this person will have the ability to take ownership of any queries from start to finish, identifying and anticipating needs and offering solutions to our clients.Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!Hit 'Apply' now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £22575.00 per annum + + Bonus (£2000)
Posted: 2024-09-13 17:25:33
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Kickstart your career and boost your experience in a leading customer focused organisation, where you’ll work as part of a supportive team. In this Customer / Call Centre Advisor role, you will be:
Making outbound telephone courtesy calls reminding customers of their appointments, and cancelling, rescheduling other appointments as well as receiving inbound telephone queries Ensuring all customer contact is recorded accurately and correctly using bespoke CRM systems Handling customers dissatisfaction with appropriate levels of empathy and professionalism, escalating when appropriate Other additional duties to support priorities of the Customer Engagement Centre
We would love to hear from you if you have the following:
Experience working in a customer focused environment Strong IT skills with the ability to pick up new systems quickly Ability to remain calm when under pressure and working in a fast-paced environment Excellent phone skills and complaint handling ability Worked in a similar environment Strong attention to detail and accuracy
This is a temporary role for a period of 4 weeks initially with a view of being extended, working full time, Monday to Friday and is based in modern offices in the centre of Llandudno and is accessible using public transport. You'll be on an hourly rate of £11.44 plus benefits including weekly pay, holiday accrual and Ffit Conwy membership discount. If this role sounds like the perfect role for you, please get in touch and apply today! ....Read more...
Type: Contract Location: LL30 1QZ, Llandudno, Conwy, Wales
Start: 13 September 2024
Salary / Rate: £11.44 - 11.44 per hour + benefits
Posted: 2024-09-13 15:38:34
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Aftercare Customer Service Advisor Permanent, Full-Time £23,500 Monday – Friday 8am – 4.30pm Trafford ParkWinsearch UK is currently working with a large manufacturing business to appoint a Customer Service Advisor, on a permanent, full-time basis.
The purpose of this role will be to support customers in their after-care journey, ensuring customer satisfaction.Customer Service AdvisorYou will be responsible for:
Cross department liaison (FIMs, Factory, Purchasing) to gain resolutions of customer issuesClient liaison to assist with requirements and appointment bookingsSchedule remedial appointments Record updates from external teams onto in-house systemWork alongside factory team to ensure that changes/updates are actionedFollow up on factory shortage reports and action as requiredLiaise with fitters & polishers regarding their availabilityEscalate any issues or risks to the appropriate personTo adhere to the departmental procedures as advise
Customer Service AdvisorQualifications and RequirementsExperience in a scheduling team/dept would be advantageousExperience of dealing effectively with complaints on the telephone and in writingBe able to work unsupervisedConfident telephone mannerClean and concise written and verbal communication skillsWilling to take on/learn new skillsVery strong attention to detailMust be able to be flexible and respond to changing circumstancesBe able to work in a team environmentExcellent IT skills
Customer Service AdvisorWinsearch acts as an employment agency for permanent staff.
We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.ComH Our clients and their customers come from diverse backgrounds and so do we.
We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise.
This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union.
Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme.
Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications.
For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks ....Read more...
Type: Permanent Location: Trafford Park, Greater Manchester, England
Salary / Rate: £23.5k per year
Posted: 2024-09-12 16:34:24
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The Role
Civil Enforcement Officer - Stevenage - Part-Time 25.5 hours per week - £15,658.80 per annum
Are you over 18?
Do you enjoy working outside?
Would you like to get fit while working?
An exciting opening has arisen for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Wants to have a positive impact on your local area.
- Joining a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service and enjoy working with the public
As a Civil Enforcement Officer you will undertake patrols enforcing and advising on Parking Restrictions.
This is an important part of keeping our roads moving, ensuring public safety
What will you bring?:
- You will have excellent customer care skills and is able to converse in a friendly and effective manner.
- You will patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- You will report any defects to street furniture, such as signs and road markings.
Your 25.5 hours will be split into 3 8.5 hour shifts per week, with an annual salary of £15,658.8.
You will also receive a full package with 28 days holidays (including BHs), full training and assistance for career growth including but not limited to:
If this sounds like an opening for you then apply now and one of our team will be in touch very soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential. ....Read more...
Type: Permanent Location: Stevenage,England
Start: 12/09/2024
Salary / Rate: £15,658.80 per annum
Posted: 2024-09-12 16:34:03
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The Role
Civil Enforcement Officer Bexley - £11.44 per hour
Full-Time and Part-Time Positions Available
Do you enjoy working outdoors?
Do you like helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18?
A CBT or a full UK licence would be beneficial
We appreciate that employees want a work life balance and helping you find it is important to us.
Working alongside the Council from either of the Bromley bases, you could be offered flexible part time hours as a Civil Enforcement Officer.
So, what can you expect as a Parking Enforcement Officer?
- You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, you will be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will provide a high level of all-round customer service, providing the public with useful knowledge and advice.
So, could this role be for you?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.
We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers, so this could be a great place for you to start your career.
Here is a sample of some of the current benefits on offer:
- Flexible hours with both full-time and part-time roles avaiable
- £11.44 per hour
- 28 days holiday (includes BH)
- Employee Discount Scheme
- Work place Pension
- Free Uniform
- Access to Learning & Development
- Mobile allowance of £900 per annum for Moped riders and car drivers
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work.
About You
Full-Time; 42.5 hours per week - £25,282.40 per annum
full ....Read more...
Type: Permanent Location: Bexleyheath,England
Start: 12/09/2024
Salary / Rate: £11.44 per hour
Posted: 2024-09-12 16:25:04
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Job Title: Highways and Transport DRT Customer Services Adviser Salary: £12.59 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella Rate Hours: 35 Hours Per Week Type: Temporary Ongoing Location: Worcestershire, WR4 Start Date: ASAPAre you ready to make a difference in your community? Our client is looking for a dedicated Highways and Transport DRT Customer Services Adviser.
This is an exciting opportunity to work within the Economy & Infrastructure Directorate, providing essential services to residents via telephony, webchat, and online platforms. As a valued member of our Customer Services Contact Centre, you will be at the forefront of supporting our community, helping to resolve complex queries and ensuring high-quality service delivery.Key Duties and Responsibilities:
Act as the first point of contact for telephone, webchat, and online enquiries.
Provide vital information and advice on behalf of Worcestershire County Council and partners.
Prioritize key actions during emergency response and severe weather events.
Deliver end-to-end customer support and take responsibility for resolving issues.
Advocate for customers, liaising between them and service areas to ensure efficient communication.
Ensure accurate electronic records of all customer interactions.
Proactively identify and assist with service improvements.
Qualifications and Experience:
Significant experience in a customer service environment, particularly within contact centers.
Proven ability to handle complex queries and deliver advice to a wide range of customers.
Skilled in using multiple ICT systems to access, record, and provide information.
Strong problem-solving abilities, with a creative approach to resolving issues.
A high level of integrity when handling sensitive or confidential information.
Minimum of 3 GCSEs or equivalent, including Maths and English (Grade C or above), with NVQ Level 3 or equivalent qualification.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: Worcestershire, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £12.59 per hour + Inclusive of Holiday Pay
Posted: 2024-09-12 15:40:39
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Civil Enforcement Officer- Hillingdon, West London - Full Time 42 Hours per week - £26,033.28 per annum
Do you enjoy working outdoors? Do you like helping people? Do you have great communication skills?
Do you have excellent customer service skills? Do you enjoy being on the go?
Are you over 18 and have a CBT?
MOPED RIDERS WANTED
Our Civil Enforcement Officers are the eyes and ears of the local neighbourhood.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
An exciting opening has arisen for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Have a positive impact on your local area.
- Joining a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service and enjoy working with the public
As a Civil Enforcement Officer, you will undertake patrols enforcing and advising on Parking Restrictions.
This is an important part of keeping our roads moving, ensuring public safety
- Be able to demonstrate excellent customer care skills and is able to converse in a friendly and effective manner.
- Be able to patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- And report any defects to street furniture, such as signs and road markings.
So what package is on offer for you?
- £11.92 per hour
- Full credited training
- 4 days out of 7 / 10.5 hour shifts
- Employee Discount
- Pension
If this sounds like the opening for you then apply now and one of our team will be in touch soon.
Drivers wanted!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the promotion openings to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Hillingdon,England
Start: 12/09/2024
Salary / Rate: £26033.28 per annum
Posted: 2024-09-12 14:34:04
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Environmental Enforcement Officer Hillingdon - Full-Time - 40 hours per week - £13.00per hour rising to £13.15 per hour after 12 months
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Do you have experience of enforcement work? Do you enjoy working outdoors? Do you like caring for the environment and helping the public? Do you have excellent customer service skills and enjoy being on the go? Could you be our next Environmental Enforcement Officer?
You will need to be over 18 to apply and having a full clean Driving Licence
As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local byelaw violations.
So, what can you expect as an EEO?
You will be helping members of the public, patrolling the streets and upholding environmental conducts.
What will you do?:
- Monitor and enforce the bylaws within the London Borough of Hillingdon by foot patrol, undertake inquiries and pursue action where appropriate.
- Take action to councillor and public enquiries /complaints regarding local environmental quality and anti-social behaviour.
- To issue Fixed Penalty Notices for offences where appropriate.
- Record witness statements and conduct interviews under caution when required.
- Validate personal details of offenders.
- The planning of and submission of relevant cases for trial.
In conjunction with legal services in presenting cases to court, attending as a witness when required
- Ensure effective and efficient recording of work details and case progression including the use of computer software
- And the building of good working relations with key service areas and other key agencies including the Police.
What will you bring?:
- Experience of enforcement work.
- Experience of carrying out awareness raising/marketing work.
- Knowledge of environmental services such as cleansing and waste collection.
- Have the skill to communicate to different audiences and work as part of a team.
- Be reliable, self-motivated, and capable of dealing with possibly quarrelsome people/situations.
- Have the aptitude to develop, implement and follow policies/processes.
- Be able to deal with complaints and resolve complex issues
- Be able to work flexible hours and act as cover for other enforcement staff during periods of absence.
- Demonstrate a knowledge of Health and Safety and data protection when dealing with confidential matters.
What is on offer to you?:
£27,040 per annum
40 hours per week
Overtime
Free Car parking
Training and Development
Pension
· Great supportive team and career prospects
So, what are you waiting for? APPLY NOW
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a influencing work atmosphere where successes are shared.
With exciting projects and an atmosphere of fostering and assistance.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
*£11.44 basic hourly rate plus £1.56 mobile hourly allowance rising to £1.71 mobile hourly allowance after 12 months ....Read more...
Type: Permanent Location: Hillingdon,England
Start: 12/09/2024
Salary / Rate: £27040 per annum
Posted: 2024-09-12 14:24:03
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Job title - Housing Complaint Resolution Team Leader Location - London, W5 or SE1 or Basildon SS13 Hybrid - 2 days in the office, 3 days from home Contract - Temporary ongoing Hours - Full Time 35 hours - 9 - 5 Start Date: ASAP
We are seeking a Complaint Resolution Team Leader, you will lead and support a dedicated team handling stage one or stage two complaints.
Your primary goal is to ensure that the team meets targets, complies with policies, and delivers an outstanding complaints service to customers.
You'll work closely with the team, providing training, guidance, and day-to-day advice while focusing on staff development and ensuring productivity and quality.
Duties would include:
Provide hands-on support and guidance to team members on complaint handling and policies.
Motivate and drive the team to achieve performance targets and department objectives.
Regularly review team performance and identify development needs.
Monitor productivity and ensure workloads are managed effectively.
Serve as the escalation point for complex complaints, intervening when necessary.
Lead training sessions and maintain high levels of team knowledge and development.
Prepare and deliver performance reports as required.
Collaborate with other team leaders to share best practices.
Foster strong relationships with contractors, service area leads, and managers.
Communicate weekly updates to the team on organisational and departmental news.
Attend management meetings to provide updates on team performance and address challenges.
Identify potential risks and opportunities, feeding them back through line management.
Essential criteria and experience:
Preferred experience in housing management, but not essential.
Proven experience leading a team.
Demonstrated experience in complaint handling, ideally within the housing sector.
Excellent written and verbal communication skills.
Strong knowledge of the Housing Ombudsman Complaint Handling Code.
The pay range for the role is £28.75 per hour LTD company rate.
The PAYE equivalent is £ 23.08 per hourIf you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk ....Read more...
Type: Contract Location: West End, England
Salary / Rate: Up to £23.08 per hour
Posted: 2024-09-12 09:57:10
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Languages: FRENCH (non negotiable) , EnglishStart ASAPMy client is seeking for a dedicated and experienced Restaurant Manager to oversee the daily operations for this fine dining establishment.The ideal candidate will have a passion for European cuisine, exceptional leadership skills, and a strong understanding of restaurant management practices.This role requires someone who can maintain high standards of service while ensuring a positive dining experience for their guests.Responsibilities:
Oversee the day-to-day operations of the restaurant, including staffing, scheduling, and inventory management.Train, supervise, and motivate staff to provide excellent customer service and uphold the restaurant's standards.Develop and implement strategies to optimize restaurant performance, including sales growth, cost control, and profitability.Ensure compliance with health, safety, and sanitation regulations at all times.Manage reservations, seating arrangements, and guest inquiries to ensure a smooth dining experience.Handle customer complaints and resolve issues promptly and professionally.Collaborate with the culinary team to develop and update menus, ensuring they reflect the restaurant's European culinary identity and meet customer preferences.Monitor food quality and presentation to maintain high standards and consistency.Coordinate with vendors and suppliers to ensure timely delivery of ingredients and supplies.Stay updated on industry trends, competitor activities, and customer preferences to make informed business decisions.Implement marketing and promotional activities to attract new customers and retain existing ones.Maintain accurate records of financial transactions, including sales, expenses, and payroll.Foster a positive work environment and promote teamwork among staff members.Perform other duties as assigned by upper management.
Requirements:
Proven experience as a Restaurant Manager in a fine dining or French cuisine restaurant for 3 years or moreExtensive knowledge of European cuisine, wine, and culinary techniques.Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.Excellent communication and customer service skills.Ability to work effectively in a fast-paced environment and handle pressure calmly.Solid understanding of restaurant management software and POS systems.Knowledge of health, safety, and sanitation regulations.Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.Certification in Food Safety and Alcohol Service preferred.Flexibility to work evenings, weekends, and holidays as needed.Speak French and EnglishBring a positive, can do and young energetic vibe into the work place at all times
....Read more...
Type: Permanent Location: Brussels, Belgium
Start: ASAP
Duration: /
Salary / Rate: €4.5k per month + perks
Posted: 2024-09-11 14:58:46
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Due to continued growth we are seeking to appoint a Customer Service Team Leader to join a leading PLC listed manufacturing organisation in the Stoke on Trent area.
The company have a long-standing reputation for providing quality products and high levels of customer care, in which people and service are at the core of their operations.
As a business, they are passionate about investing in their people and as such, are able to offer training, and personal development opportunities across the organisation, as well as hybrid working.
Within the position you will report to the Head of Customer Services leading a team of circa 12 highly experienced customer service representatives.
The position would suit an experienced Customer Service Team Leader, Customer Service Manager, or Customer Service Supervisor who has a passion for leading, coaching and developing customer teams and supporting operations.
What's in it for you as Customer Service Team Leader?
A permanent opportunity to join a leading and secure UK manufacturing organisation
Hybrid working
Training and personal development opportunities
The ability to make tangible improvements to the overarching customer service and order processing experience, by driving improvements to systems and processes
Days based position Monday to Thursday 8.30am to 5pm with an early finish on a Friday
Salary circa £30k per annum, company pension matched up to 10%, hybrid working opportunities
Additional benefits as associated with a PLC listed business, shopping and holiday discounts
Potential share option scheme
Key Requirements of the Customer Service Team Leader:
Customer Service Team leading experience
Experience of coaching mentoring and developing customer service teams
Strong Microsoft skills; Word, Excel, Outlook etc
The ability to manage and coordinate customer service teams
Key Duties of the Customer Service Team Leader will entail:
The training, coaching and mentoring of a team of customer service representatives
The ability to field calls and emails from customers, dealing with issues and complaints, being the first point of contact for escalations, or concerns
The monitoring of KPI's to ensure the delivery a world class customer service experience by improving processes and systems along the way
If of interest, please apply now! ....Read more...
Type: Permanent Location: Newcastle-under-Lyme, England
Start: ASAP
Salary / Rate: Up to £30000.00 per annum + Excellent benefits
Posted: 2024-09-11 12:05:56
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The Role
Cyclist Civil Enforcement Officer- Wandsworth - £28,566 per annum
Do you enjoy working outside? Would you like to have a positive impact on your local area? Are you over 18?
If you answered yes, then this may be the opportunity for you as we are recruiting Civil Enforcement Officers in Wandsworth! Civil Enforcement Officers are an important part of the local community.
You will ensure that all drivers follow parking policies on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
What will you do?
- Patrol public streets and local council car parks on a bicycle to ensure that car parking regulations are being followed.
- Record and issue Penalty Charge Notices.
- You will check parking meters and car park equipment and report damage or faults.
- Report defective signs and road markings, identifying and reporting abandoned vehicles.â¯
- You will explain policies to motorists and advise them about parking facilities.â¯
- Check tickets and attend to minor machine faults.
- Ensure car parks and their facilities are clean, tidy and satisfactory
Are you ready to create a positive impact in Wandsworth?
What will you bring?
- Excellent customer service skills.
- You will have good spoken and written English and arithmetic skills.
- Strong communication skills.
- You will have experience or the desire to work outdoors.
- Full cyclist safety training will be provided
If this sounds like an opening for you then apply now and one of our team will be in touch soon.
At APCOA, we recognise the devotion and hard work of our officers and are always thinking of new ways to reward them! Some of the benefits of the position are:
- £28,566.04 annual salary (£13.69 per hour)
- 40 hours per week split into 5 shifts
- Up to 28 days annual leave (including Bank Holidays)
- Workplace Pension
- Training and Development
- Opportunity for Career Development
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential. ....Read more...
Type: Permanent Location: Wandsworth,England
Start: 10/09/2024
Salary / Rate: £28,566.04 per annum
Posted: 2024-09-10 17:36:02
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The Role
Civil Enforcement Officer- Southend on Sea - Full-Time (40 hours per week) - £27,352 per annum
Do you enjoy working outdoors? helping people? and have great communication skills?
Do you have excellent customer service skills? and enjoy being on the go?
Are you over 18 and have a full UK driving Licence?
DRIVING LICENCE OR CBT REQUIRED
Our Civil Enforcement Officers are the eyes and ears of the local neighbourhood.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
An exciting opening has arisen for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Have a positive impact on your local area.
- Joining a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service and enjoy working with the public
As a Civil Enforcement Officer, you will undertake patrols enforcing and advising on Parking Restrictions.
This is an important part of keeping our roads moving, ensuring public safety
- You will have excellent customer care skills and is able to converse in a friendly and effective manner.
- You will patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- You will report any defects to street furniture, such as signs and road markings.
So what package is on offer for you?
- Full credited training
- Ongoing training and growth
- Full uniform for all weathers
- Employee discount scheme and pension scheme
- Overtime rate
- Mobile Allowance
Having a full Driving Licence or CBT licence IS REQUIRED.
You will be doing shift work including weekends.
40 hours per week Monday-Sunday.
Inclusive of weekends and bank holidays.
If this sounds like the opening for you then apply now and one of our team will be in touch soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the promotion openings to fulfil their potential while aiming for excellence in their career. ....Read more...
Type: Permanent Location: SouthendonSea,England
Start: 10/09/2024
Salary / Rate: £27,352 per annum
Posted: 2024-09-10 17:15:04
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Job Title: Customer Support Representative
Location - Worcester
Are you a people person with a passion for delivering exceptional customer service? Join our dynamic team in Worcester as a Customer Support Representative and be at the heart of our customer experience!
Location: WorcesterSalary: £25,000 per annum (increasing to £26,000 after probation)Hours: Full-time, Monday to Friday, 9:00 am to 5:30 pm
About the Role
As a Customer Support Representative, you will play a key role in handling 40-60 inbound and outbound calls per day, providing outstanding phone-based support to our valued customers.
You'll work in a fast-paced contact centre environment, where no two days are the same.
Key Responsibilities:
Respond to customer inquiries and provide solutions in a friendly, efficient manner.
Manage a high volume of calls, ensuring every interaction reflects our commitment to customer satisfaction.
Maintain accurate customer records and follow up on issues as required.
Collaborate with colleagues to ensure seamless service delivery.
What's in it for You?
Flexible Working: After your probation period, enjoy the flexibility of working from home 3 days a week and the option to adjust your hours to 8:00 am to 4:30 pm.
Weekend Rotation: Work one Saturday or Sunday every 8 weeks, with a weekday off in lieu.
Career Progression: Opportunities for professional growth and development in a supportive team environment.
Competitive Salary: Start at £25,000, increasing to £26,000 after a successful probation period.
What We're Looking For:
Excellent communication skills and a friendly, empathetic approach.
Previous experience in a customer service or call centre role is an advantage but not essential.
Strong problem-solving abilities and attention to detail.
Ability to work well in a team and thrive in a fast-paced environment.
Why Join Us?
Our team is dedicated to providing exceptional customer experiences and we believe in rewarding our employees for their hard work.
With a competitive salary, flexible working options, and a vibrant workplace culture, you'll find plenty of reasons to build your career with us.
Ready to Apply?
If you're excited to make a difference and provide top-notch customer support, we'd love to hear from you! Apply today by sending your CV to #Alice to join our Worcester-based team and start your journey toward a fulfilling career.
Join us and be part of a team that values your contribution and supports your growth! ....Read more...
Type: Permanent Location: Worcester, England
Start: ASAP
Salary / Rate: £25000 - £26000 per annum
Posted: 2024-09-10 12:00:05
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Tudor Employment Agency are currently recruiting for a Customer Service Advisor to work for our prestigious client based in Walsall.Please note: This position is temporary for 2-3 months to cover the Christmas periodAs a customer service / customer relations advisor you will be genuinely excited to help the customers and delivery amazing service.Duties will include:
Actively investigate ways of improving customer service and customer experienceEnsure customer complaints are dealt with promptly and professionallyMonitor, record and evaluate customer complaintsManage complaints from start to finishEnsure accuracy of information and data issuedProvide regular management information back into the function in order to identify areas for improvementLook for ways to continually improve the service of the customer service / customer relations function both in terms of effectiveness and costAdhere to meet Service Level Agreements and KPI’sMaintain an upbeat positive attitude towards Poundland cherished customers
The ideal candidate:
Working knowledge of Microsoft Office packages including Word, Excel and PowerPointGood knowledge of consumer legislation and best practiceExcellent writing skillsStrong telephone manner and skillsAbility to adapt to different types of charactersNatural problem solverSelf-reliant and confident decision makerExperience of working in a customer relations role ideally within a call centre or retail environmentExperience working with customer service databasesExperience of working in a fast paced environment with the ability to multitask
Hour of Work: Monday to Friday 8am – 5pm (Hybrid – 3 x days in office, 2 x days WFH)Rate of Pay: £12.60phrIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commerical@tudoremployment.co.uk, quoting ref TEAPOUCUS/37Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call! ....Read more...
Type: Contract Location: Walsall, West Midlands, England
Salary / Rate: Market related
Posted: 2024-09-09 14:44:39
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ESG Project Manager
£35,000 per annum plus Discretionary bonus
Hybrid/remote working with occasion Travel to Stuttgart (Head office)
Imagine a role where you not only help a Company succeed but also make a positive impact on the world.
ESG (Environmental, Social and Governance) is about integrating sustainable and ethical practices into business operations.
This means we look at our carbon footprint, ensure fair labour practices and maintain transparent and accountable leadership.
Working in ESG means that youll be at the forefront of driving this positive change, making a real difference while advancing your career in a rapidly growing field.
We are looking for a motivated and detail oriented Project Manager/Coordinator to support on our ESG initiatives.
The ideal candidate will assist in the planning, execution and monitoring of ESG projects, ensuring they align with our Group goals and values.
Key responsibilities
Co ordinate and manage ESG projects
Conduct research and analysis on ESG trends, regulations and best practice
Collaborate with teams to gather and analyse data related to ESG performance
Prepare and present reports on progress, ESG metrics and sustainability performance
Contribute to the creation of ESG content for internal and external communications
Assist in maintaining ESG documentation and ensuring compliance with relevant standards and regulations
Qualifications
1-2 years experience in Project Management, co ordination or a related role preferably in ESG
Strong understanding of ESG principles and practices
Excellent organisational and multi-tasking skills with attention to detail
Strong analytical and problems solving abilities
Proficient in Microsoft office (Word/excel/PowerPoint)
Ability to work independently or part of a team
In todays world, ESG is crucial for driving long term sustainability by tackling environmental and social challenges so join us in making a tangible impact on the environment and society, while helping shape the future of corporate responsibility.
Why work for us
A dynamic and collaborative working environment
Opportunities for professional development
Competitive salary and benefits package including Discretionary Bonus, 33 days Annual Leave (incl 8 Bank Holidays), Pension, Employee Discount scheme
If this opportunity sounds appealing, then we would love to hear from you so APPLY NOW to join our Team and contribute to our success.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 09/09/2024
Salary / Rate: £35,000 per annum
Posted: 2024-09-09 14:10:04
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Service Delivery Manager - Luton Airport 40 hours per week, Thursday to Monday.
Earlies and Lates - £33,737 Per Annum
Are you an experienced Manager?
Do you have experience motivating and managing a team?
Do you have a full UK driving license?
Are you looking for your next challenge?
If you answered yes to these questions, then read on!
An opening has arisen to work as part of the onsite APCOA Management team at Luton Airport as a Service Delivery Manager.
This role is vital to support the day to day operations of Priority parking with in the Airport.
You will be responsible for managing and motivating a large team, whilst ensuring the smooth running of operations and the service we offer.
Keep reading to find out what you will be doing in more detail!
What youll do:
- Agree on a weekly/daily basis with the Operations Manager a plan of action to ensure resources are deployed to the areas of most need during the working weeks
- Ensure that the Priority Parking and Mobile Enforcement teams are effectively always running the operation
- Ensure briefings are being maintained at the start of each shift in Priority Parking
- Monitor the performance of staff and ensure delivery of allocated tasks and service levels are maintained to a high standard
- Monitor and report the SLA performance of the service provided by APCOA
- Manage and investigate any damage claims or complaints and ensure they are appropriately dealt with in a timely and appropriate manner and reported though the correct systems, with any actions followed up.
- Ensure Priority Parking services are preformed to the agreed Standard Operating Procedures, and the movements per hour are being achieved, whilst ensuring sufficient capacity is available
- Responsible for the recruitment and selection of all employees within their shift, in line with company guidelines
- Conduct monthly reviews and annual appraisals to identify and constantly improve colleagues awareness and understanding through development
- Responsible for maintaining records, mentoring and on job training and identifying external training requirements
- All timesheets are accurate and forwarded to the operations/Contract Manager in agreed format and timescale
What youll bring:
- Recent and extensive team management experience.
- Extensive customer service experience.
- Experience with people management, payroll, and absence monitoring.
- Excellent written and verbal communication skills.
- Excellent working knowledge of MS office
- Ability to motivate and manage a team.
Previous operational or management experience is required for this role.
Does this sound like you?
Click apply now and one of our team will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Luton,England
Start: 09/09/2024
Salary / Rate: £33,737 Per Annum
Posted: 2024-09-09 14:01:02
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Internal Sales Support Executive£24,000 plus bonus Dover, KentMon – Fri 9:00 – 17:00Own Transport required due to locationNO COLD CALLINGContributory Company PensionBonus scheme Discount on Fuel, MOT and Car Services• Are you motivated by delivering great customer service? • Does developing client accounts and maximising their potential appeal to you? • Do you want to work for a successful company who will heavily invest in your career development through regular training and coaching?• Would you like to work in a role that has come about due to business growth? On offer for the Internal Sales Support Executive is the opportunity to work for a renowned and respected nationwide sales company in an exciting role where no two days are the same.
Our client is the market leader in the fuel card industry.
They have been trading since 1983 and are constantly expanding and improving.Your Skills: • Excellent customer service/customer retention background • Good experience of customer liaison by phone and email • Experience in business to business relationships • Negotiation and Account Management The Internal Sales Support Executive role would suit a keen individual with excellent customer service skills looking to take the next step in their career and develop their existing skills.Responsibilities: • Building client relationships with dedicated accounts• Speaking with clients and resolving queries • Identifying clients who are not using their account to the maximum and upselling where appropriate.
In this role you will use every engagement, be it by phone or email with the clients as an opportunity to positively represent the business.To find out more, please call Jane on 01304 200 329 Westin Par values diversity and promotes equality.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience.
If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles. ....Read more...
Type: Permanent Location: Dover, Kent, England
Start: 2nd September 2024
Duration: Permanent
Salary / Rate: £24k per year + + Bonus
Posted: 2024-09-08 15:24:25
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Customer Service Advisor Liverpool £11.65 per hour Temporary Ongoing Contract 37.5 hours per week – 5 days from 7 3 weeks of earlies – 09.30 – 5.30pm 3 weeks of lates 11.30am – 7.30pm Earlies will be office based, lates are worked from homeCustomer Service AdvisorThe RoleThe overall purpose of the role is to provide ‘World Class’ Customer Service and effectively achieve the following core responsibilities…
Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you doHandle all customer interactions in a prompt, professional and knowledgeable manner.Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.Provide a value-add service that enhances the customer experience and builds our brand and service reputation.Capture, maintain and ensure quality of customer data.In emergency situations you will correspond with rescue workers.Highlight and escalate issues as necessary
Customer Service AdvisorThe CandidateYou will have the following skills, experiences and attributes…
Candidates will have significant experience of working in a busy customer service environment within the automotive, hospitality, travel/leisure or emergency service sectors.Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.A passion for delivering first class customer serviceExcellent verbal and written communication skillsGood social and interpersonal skills, personable with strong emotional intelligence.Good listening skills.Excellent problem-solving skills.Quality focused with attention to detailA warm, helpful and positive approachDynamic, proactive, confident, self-motivated and driven to succeed.Technical understanding and proficient computer literacyStress resistance in emergency situationsAble to respond to customers from different countriesGeographical and traffic regulation knowledge would be an advantage
Winsearch acts as an employment agency for permanent staff.
We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.Consultant – April Bryan – april.bryan@winsearch.ukComHOur clients and their customers come from diverse backgrounds and so do we.
We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise.
This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union.
Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme.
Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications.
For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks ....Read more...
Type: Contract Location: Liverpool, Merseyside, England
Salary / Rate: £11.65 - 11.65 per hour
Posted: 2024-09-05 16:48:17
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CCTV/ Customer Service Agent- Wigan - Full-Time; 37 Hours per week - £22,308 per annum.
Do you have customer service experience?
Are you a good communicator?
Are you detail-oriented and reliable?
An exciting opening has arisen for a customer service agent to join our friendly team based in the customer service centre in Wigan.
If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is for you!
We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task.
Could this be you?
What will you do?
- Answering customer enquiries via telephone and email in line with APCOA service level standards (training provided)
- Review CCTV footage
- Use knowledge of processes, laws, and policies to advise customers.
- Undertake clerical tasks in line with KPIs and within SLAs.
- (This list is not exhaustive and is subject to variation as the contract requires)
What will you bring?
- Customer service experience
- Personal skills, with the knack to build positive working relations.
- Competence to prioritise work, multi- task and maintain organisation.
- Uses initiative, looks for positive outcomes.
- Self motivated with a pro-active nature
- Positive behaviours with colleagues and customers.
- Excellent problem solving skills.
- Punctual, reliable and detail-oriented.
- Knowledge of excel.
What is on offer to you?
37 hours per week - Monday-Friday
£22,308 annual salary (£11.44 hourly rate)
Training and Development
Company Pension
Employee Discount Scheme
Once monthly free staff lunch
Free parking.
Does this opening sounds like a fit for you? Apply now and a member of the APCOA recruitment team will be in touch with you.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 05/09/2024
Salary / Rate: £22,308 per annum
Posted: 2024-09-05 16:31:04
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Are you passionate about providing excellent customer service? Join this small, dedicated customer service team a leading supplier in the automotive sector.
This role will be varied and fast-paced, where you'll manage customer enquiries, orders, and problem-solving while supporting internal teams.
As the Customer Service Advisor, you'll be at the heart of operations, delivering excellent service to customers and working closely with multiple departments to ensure smooth order processing and issue resolution.
This role is a full time permanent position based on 37 hours per week Monday to Friday.
Main responsibilities for the Customer Service Advisor
Be the first point of telephone contact for all external enquiries
Input customer orders and provide accurate information on price, availability, and technical product details
Support Business Development Managers by providing customer data and sales information
Resolve customer queries regarding deliveries, orders, and technical support
Perform administrative tasks related to returns and warranties
Work collaboratively with sales & marketing, warehouse, credit control, to improve service and product offerings
Provide proactive and reactive sales and marketing support for departmental managers
Skills, attributes, and characteristics of the Customer Service Advisor
A passion for delivering excellent customer service with a positive and professional attitude
Strong communication and relationship-building skills
Experience in a customer service role, with the ability to work under pressure and manage time effectively
Accurate data input skills and proficiency in Microsoft Office (Outlook, Excel, Word & Teams).
SAP experience is a plus
A strong telephone manner and the ability to handle queries efficiently
Knowledge of motor vehicles or automotive products is an advantage, but full training will be provided
What's In it for you:
Joining a market leader, with large modern large offices.
The hours are Monday - Friday 8:30 - 5pm with an early finish on Friday at 4:30 (37 hour week).
The salary for the Customer Service Advisor is offered is at c£27,000 depending on experience as well as offering great facilities, free parking, 25 day holiday and company pension.
You will be offered plenty of training over 6-12 months and ongoing whilst you learn the products and the business.
After training (around 6 months) the role will offer hybrid working 2 days per week.
....Read more...
Type: Permanent Location: Banbury, England
Start: 01/10/2024
Salary / Rate: excellent benefits
Posted: 2024-09-05 14:53:49
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Job Title: Office Administrator Location: High Wycombe, HP11Hours: 8am-5pm – 40 hour week - Monday - Friday Salary: £23,795 per annumAre you available immediately to start a new role with a great company? Do you enjoy the buzz of supporting customers in a busy office environment? Are you interested in joining a fun, hard-working team? Then this role is for you.
We offer a Great team environment, supportive and motivational management and providing a service that really does make a difference. A fantastic opportunity for a Customer Service Administrator to join a local and growing business, working full time hours in the High Wycombe area.Full training is givenKey duties will include:Supporting incoming queries from customers, by phone or emailResponding to inquiries within the required SLA’sLogging all correspondence on the internal systemLiaising with external colleagues and supporting the field-based team with arranging appointmentsAll other office admin as requiredThe successful candidate will:Have demonstrable experience of working within a fast-paced, customer focused environment Be dedicated, reliable and always committed to delivering an excellent service to customers Show excellent attention to detail Have strong communication skillsEasily accessible with public transport with both bus routes ....Read more...
Type: Permanent Location: High Wycombe, Buckinghamshire, England
Start: ASAP
Duration: permanent
Salary / Rate: £23,795 per year + parking
Posted: 2024-09-05 11:20:22
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The Role
Environmental Enforcement Officer Hounslow- £13 hourly rate - FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you need flexible, part-time hours?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
Our officers keep the local area clean and pristine by issuing tickets to people who abuse environmental laws.
Environmental Enforcement Officers are a core part of the local community, by helping members of the public and patrolling the streets and upholding environmental conducts.
APCOA recognises that employees need a work life balance, and helping you find it is very important to us.
Working alongside the council, you could be offered flexible part-time hours as an Environmental Enforcement Officer.
What will you do?
- Monitor and enforce environmental laws within the local area, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- Build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) is preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence is essential.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area! Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
What is on offer to you?
- £13 per hour
- Flexible shifts and working hours
- 28 days annual leave includes 8 Bank Holidays
- Training and Promotion
- Employee Discount Scheme and Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
Offering an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Hounslow,England
Start: 04/09/2024
Salary / Rate: £13.00 per hour
Posted: 2024-09-04 17:53:04
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The Role
Environmental Enforcement Officer Harrow - £13 hourly rate - FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you need flexible, part-time hours?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
Our officers keep the local area clean and pristine by issuing tickets to people who abuse environmental laws.
Environmental Enforcement Officers are a core part of the local community, by helping members of the public and patrolling the streets and upholding environmental conducts.
APCOA recognises that employees need a work life balance, and helping you find it is very important to us.
Working alongside the council, you could be offered flexible part-time hours as an Environmental Enforcement Officer.
What will you do?
- Monitor and enforce environmental laws within the local area, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- Build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) is preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence is essential.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area! Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
What is on offer to you?
- £13 per hour
- Flexible shifts and working hours
- 28 days annual leave includes 8 Bank Holidays
- Training and Promotion
- Employee Discount Scheme and Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
Offering an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Harrow,England
Start: 04/09/2024
Salary / Rate: £13.00 per hour
Posted: 2024-09-04 17:51:03
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Environmental Enforcement Officer - Ealing, Harrow and Hounslow - Full-Time; 40 hours per week - £27,040 per annum
FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have a Full Clean UK driving licence?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environmental Enforcement Officer?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.
So, what can you expect as an EEO?
As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.
PLEASE NOTE YOU WILL BE BASED IN EITHER EALING, HARROW OR HOUNSLOW.
THIS MAY NOT BE YOUR PREFERRED LOCATION BUT WE WILL TRY AND ACCOMMODATE IF POSSIBLE.
What will you do?
- Monitor and enforce laws within Ealing, Harrow and Hounslow, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Be able to issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- And finally, build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area!
Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
What is on offer to you?
- £13 per hour
- 40 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts
- 28 days annual leave includes 8 Bank Holidays
- Training and Promotion
- Employee Discount Scheme
- Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
Offering an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Southall,England
Start: 04/09/2024
Salary / Rate: £27,040 per annum
Posted: 2024-09-04 14:51:03
