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Looking for a role where you can make a real difference to customers every day? If you’re a confident communicator who enjoys helping people, solving problems and no two days being quite the same, this could be the opportunity for you.We’re looking for a Call Centre Advisor to join a well-established organisation in Llandudno.
You’ll become part of a friendly and supportive team, with the opportunity to build on your customer service skills while gaining valuable experience within a professional office environment.In the Call Centre Advisor role, you will be:
Respond to customer enquiries across a variety of channels, including telephone, email, Live Chat and SMSBook, amend and manage customer appointments, ensuring everything runs smoothly and efficientlyMake proactive outbound calls to help optimise appointment schedules and promote relevant offersAccurately update customer records and interactions using the CRM systemProvide a consistently professional, empathetic and high-quality customer experienceHandle a range of enquiries, including more sensitive or challenging conversations, with patience and professionalism
To be successful in the Call Centre Advisor role, you will need:
Previous experience within customer service, contact centre or a similar customer-focused environmentConfident IT skills, including Microsoft Word, Excel and OutlookA calm and professional approach, with the ability to remain solution-focused in a busy environmentA confident and professional telephone manner, including the ability to handle sensitive or complaint-based callsExcellent communication skills, with empathy and patience when supporting customers who may have communication difficultiesStrong attention to detail and the ability to work effectively as part of a teamFlexibility to work a rotating shift pattern
This is a temporary position for approximately two months initially, offering full-time hours on a four-week rotating shift pattern, including one Saturday per month.
You’ll be based in modern, accessible offices in Llandudno, with an hourly rate of £12.71 per hour, plus weekly pay and holiday accrual.If you’re someone who genuinely enjoys helping people and takes pride in providing excellent customer service, we’d love to hear from you. ....Read more...
Type: Contract Location: Llandudno, Conwy, Wales
Salary / Rate: £12.71 - 12.71 per hour + holiday pay
Posted: 2026-08-11 14:09:39
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My client, a well-established and successful manufacturing business, is looking to recruit an experienced Customer Services Account Manager to join their busy Customer Service/Internal Sales team.
This is an excellent opportunity for someone with a strong background in B2B customer account management, ideally gained within a manufacturing, engineering or technical environment.
Key responsibilities include:
- Account managing a portfolio of customer accounts and building strong client relationships.
- Processing customer enquiries, quotations and purchase orders.
- Liaising with planning, production, engineering and sales teams to ensure on-time deliveries.
- Providing regular updates to customers regarding order progress and delivery schedules.
- Coordinating customer feedback, complaints and returns.
- Working with ERP/CRM systems to ensure accurate order processing.
- Supporting the Customer Services Manager and deputising when required.
The ideal candidate will have:
- Previous experience in an Account Manager or Senior Customer Service role.
- Excellent communication and relationship-building skills.
- Experience working within a manufacturing, engineering or technical environment.
- Strong organisational skills and the ability to manage multiple priorities.
- Good IT skills, including Microsoft Excel and ERP/CRM systems.
- A proactive, customer-focused approach and excellent attention to detail.
If you're looking for your next opportunity with a reputable company where you can make a real difference, I'd love to hear from you.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Edenbridge, England
Start: 31/08/2026
Salary / Rate: £30000 - £35000 per annum + + Benefits
Posted: 2026-07-31 16:39:26
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Order Processor CO Manufacturing Wakefield Competitive Salary + Benefits Mon – Fri, 40 hours a weekBenefits: 21 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us:CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK.
Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces.Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery.
We’re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas.About the Role:We are looking for an individual to join our team to accurately process orders and quotations with precision and accuracy whilst maintaining an excellent processing speed.
Accurately process orders and quotes from dealerships using the bespoke system, Window Designer, and Roofwright.Reprocess incorrect orders, including necessary parts such as glazing.Work collaboratively with internal and external stakeholders, including dealers, suppliers, and departments.Continuously develop product knowledge to enhance customer support.Identify and implement process improvements to enhance service delivery and efficiency.Ensure orders are processed in line with customer expectations and delivery schedules.Make informed decisions to meet customer needs, especially for urgent orders.Maintain quality service standards, ensuring compliance with company policies and industry regulations.Ensure adherence to internal processes for reporting and rectifying quality concerns.
What we are looking for:
Previous experience in sales order processing role, ideally in Fenestration, building, or roofing industryKnowledge or experience of using window designer, roofwright or any other industry specific software would be an advantage.Strong customer service skills with a proactive approach to exceeding expectations.Effective problem-solving and decision-making abilities.Willingness to undertake further training and implement learning in daily tasks.
How to apply:Ready to start your career with us? Apply directly with your CV Please note EqualsOne are advertising this on behalf of Conservatory Outlet and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Wakefield, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: Competitive + Benefits
Posted: 2026-07-29 10:24:48
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My client, a well-established and successful manufacturing business, is looking to recruit an experienced Customer Services Account Manager to join their busy Customer Service/Internal Sales team.
This is an excellent opportunity for someone with a strong background in B2B customer service/account management, ideally gained within a manufacturing, engineering or technical environment.
Key responsibilities include:
- Managing a portfolio of customer accounts and building strong client relationships.
- Processing customer enquiries, quotations and purchase orders.
- Liaising with planning, production, engineering and sales teams to ensure on-time deliveries.
- Providing regular updates to customers regarding order progress and delivery schedules.
- Coordinating customer feedback, complaints and returns.
- Working with ERP/CRM systems to ensure accurate order processing.
- Supporting the Customer Services Manager and deputising when required.
The ideal candidate will have:
- Previous experience in a Customer Services Account Manager or Senior Customer Service role.
- Excellent communication and relationship-building skills.
- Experience working within a manufacturing, engineering or technical environment.
- Strong organisational skills and the ability to manage multiple priorities.
- Good IT skills, including Microsoft Excel and ERP/CRM systems.
- A proactive, customer-focused approach and excellent attention to detail.
If you're looking for your next opportunity with a reputable company where you can make a real difference, I'd love to hear from you.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Edenbridge, England
Start: 28/08/2026
Duration: Permanent
Salary / Rate: £30000 - £35000 per annum + + Benefits
Posted: 2026-07-28 14:15:34
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TWC HOME GROUPCustomer Service CoordinatorJoin the team keeping our customers informed, reassured and looked afterReports to: Operations ManagerDepartment: Installation OfficeHours: Monday–Friday, 8:00am–4:00pmLocation: Headlands Grove Trading Estate, SN2 7JQSalary & Package: £25,000 per annum + holidays.
Full training provided.About the RoleTWC Home Group is looking for a Customer Service Coordinator to be the friendly, organised voice our customers rely on — from the moment their installation is booked, right through to aftercare.
You'll be the central point of contact between our customers, installers, service engineers and office team, making sure every job runs smoothly and every customer feels well looked after.What You'll Be DoingCustomer Communication
Call customers ahead of installation to talk them through what will happen on the day.Explain arrival times, site preparation and what to expect.Answer questions and keep customers reassured throughout.
Aftercare
Call customers after installation to check they're happy.Log any concerns and arrange prompt follow-up.Encourage happy customers to leave a review.
Service & Remedial Management
Take service calls and work out what's needed to put things right.Raise service reports and order any parts required.Track remedial jobs through to completion.
Scheduling & Logistics
Manage service engineers' diaries and book appointments efficiently.Confirm and rearrange appointments as needed.Make sure engineers have everything they need before heading out.
Reception & Office Support
Answer incoming calls and direct them to the right person.Take accurate messages and monitor the inbox.Support the Installation Office with day-to-day admin.Help keep schedules and customer records up to date.
What We're Looking ForEssential
A friendly, professional telephone manner.Strong organisational skills and attention to detail.Comfortable multitasking in a busy office.Good computer literacy.A calm, problem-solving approach.Previous customer service experience.
Desirable
Experience in windows, doors or home improvements.Experience scheduling engineers or installation teams.Understanding of warranty or remedial processes.Experience using a CRM system.
Interested in joining TWC Home Group?Apply now with your latest CV INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Swindon, Wiltshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £25k per year
Posted: 2026-07-28 11:10:12
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Customer Service RepresentativeWorking Hours: Full TimeLocation: Leeds LS26Office Monster was established in 2013.
We are one of the fastest growing eCommerce Business Supplies and Office Furniture companies in the UK and are currently recruiting for an individual to join our Customer Service Team here at Office Monster.We provide innovative solutions with a strong emphasis on teamwork, communication, and continuous improvement, we pride ourselves on maintaining a positive and supportive work environment.Job Summary
Handling all ranges of interaction with customers via phone, email, live chat and other communication channels.
Ensuring prompt, accurate and comprehensive answers.Working as part of a team to ensure all areas of the Customer Service role are fulfilled.Dealing with all customer enquiries or complaints in a timely and empathetic manner.Working alongside our suppliers to ensure our customers receive a smooth & efficient ordering experience.Building rapport with Customers and ensuring they always receive the highest level of communication.Engaging with the Sales Team to recognise any potential quotes for larger order enquiries.Using initiative to prioritise your daily workload ensuring all daily tasks are complete.Actively seeking feedback from customers to help identify areas of improvement and opportunities for growth.Collaborating with internal teams to provide efficient and effective solutions for customers.Maintaining detailed records of customer interactions and transactions.Contributing to the overall success of the team by maintaining a positive attitude and supporting colleagues.
Key Qualifications & Skills
Time ManagementPrevious Customer Service ExperienceTelephone & Computer ExperienceOrganisational skillsAbility to use initiative.Previous experience in complaint handling
INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: LS26 0QD, Leeds, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: dependent on experience
Posted: 2026-07-23 10:05:19
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Customer Services Coordinator – Flexible Shift PatternsLiverpool, Estuary Business Park Full-Time – On-site Salary: £26 – 28k (DOE) + Performance bonusHours: Full time, working any 5 days from 7 on a rotating shift pattern.
Shifts vary between 6am and 8pm.The ChallengeAs a Customer Services Coordinator at Tyrenet, you’ll play a vital role in delivering fast, reliable, and friendly, first-class service to our customers.
You’ll be the first point of contact, supporting our 24/7 operations, powered by a dedicated team and a trusted network of tyre partners nationwide.
We combine reliable customer service with operational excellence to deliver results for our clients across logistics, transport, and commercial vehicle fleets.The ApproachWe’re looking for someone who thrives in a fast-paced environment, is passionate about delivering excellent service, and enjoys solving problems under pressure.
Using our internal systems, you’ll manage inbound calls, assess each situation, and coordinate the most appropriate solution through our trusted tyre partner network, keeping customers informed throughout.You’ll be part of a supportive, team-focused environment where attention to detail and customer care make a real difference.Key Responsibilities
Handle incoming calls from customers, providing reassurance and clear communicationUse internal systems to log and manage cases efficientlyCoordinate roadside assistance with external tyre partnersMonitor progress and keep customers updated throughoutClose cases and ensure accurate record-keepingSupport the Operations Manager and team with daily operational tasksIdentify opportunities to improve processes or service delivery
The CandidateWe’re looking for someone who brings:
Customer service experience (ideally in automotive, logistics, or another fast-paced environment)Strong communication skills with a calm, friendly approachConfidence under pressure and the ability to manage difficult conversations professionallyExcellent attention to detail and accurate case managementConfidence using IT systems and learning new toolsA proactive, team-oriented attitudeFlexibility to work occasional weekend shifts preferred.
Equity, Diversity & InclusionAt Tyrenet, we’re committed to creating an inclusive, respectful workplace where everyone can thrive.
We welcome applications from people of all backgrounds and are proud to be an equal opportunity employer. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Liverpool, Merseyside, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £26k - 28k per year + Bonus
Posted: 2026-07-21 15:15:38
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Customer Learning ManagerSalary dependent on skills and experience Full-time, PermanentLeeds, Office Based – LS15Are you experienced in helping customers get the most out of SaaS platforms? Do you enjoy turning complex technology into clear, practical training that gives people the confidence to hit the ground running?Build Concierge is looking for a Customer Learning Manager to take ownership of how our customers and internal teams learn, adopt and get the best from our platform.This is a hands-on role where you'll have the opportunity to shape and improve the entire enablement journey.
From creating structured onboarding programmes and delivering customer training to developing a scalable training academy, you'll help us build a consistent approach that supports our customers as we continue to grow.Working closely with our Customer Success, Sales, Solutions, Product and Development teams, you'll play an important part in helping customers see value from the platform sooner, increase adoption and become confident users.Role overviewAs our Customer Learning Manager, you'll be responsible for creating a structured, engaging approach to customer onboarding and ongoing education.The successful candidate will take what can be a complex platform and make it easy to understand, building training programmes and resources that work for different users, whether they're administrators, operators or managers.Your responsibilities will include:Training & Onboarding
Designing structured customer onboarding programmes that align with implementation timelines.Delivering engaging live and recorded training sessions.Providing on-site training, onboarding and workshops at customer locations when required.Creating tailored learning journeys for different types of platform users.Helping customers understand how to use and manage their workflows effectively from day one.
Content & Enablement
Building and maintaining a scalable training academy, including videos, guides and certification programmes.Developing practical playbooks covering workflows, APIs, integrations and platform best practice.Creating assessments and certification frameworks to support and validate learning.Keeping training materials up to date as the platform develops and evolves.Using customer feedback to continually improve our training and enablement resources.
Internal Training
Training internal teams on platform capabilities, workflows and best practice.Helping ensure our customer-facing teams have a consistent understanding of the platform and how we talk about it.Supporting the onboarding and development of new team members through structured training programmes.
Customer Adoption & Impact
Helping customers build confidence in the platform and make better use of its capabilities.Improving product adoption and reducing the time it takes customers to see value.Reducing reliance on ongoing support through better training and education.Identifying common knowledge gaps and sharing insights with our Product and Development teams.Continually looking for ways to make our onboarding and enablement processes more effective and scalable.
Skills and ExperienceWe are looking for someone who combines strong communication skills with a good understanding of SaaS technology.
You'll be comfortable speaking to customers, delivering training and taking technical concepts and making them easy for different audiences to understand.Requirements:
Proven experience training or enabling customers or users on a SaaS platform.The ability to explain technical concepts such as APIs, workflows and integrations in a clear and accessible way.Experience designing structured training programmes, onboarding journeys or learning pathways.Strong communication and presentation skills, with the confidence to lead training sessions and workshops.A highly organised and process-driven approach with excellent attention to detail.The ability to work collaboratively across different teams and build strong relationships with a range of stakeholders.
Desirable
Experience building or managing an LMS or online training academy.Familiarity with tools such as Loom, Notion or TalentLMS.Previous experience within Customer Success, Implementation or SaaS onboarding.Experience working with automation, AI or workflow-driven technology.
This is an opportunity to make a real impact on how our customers experience Build Concierge.
You will have the freedom to help shape our approach to customer education and build training and onboarding processes that can scale alongside the business.Apply today with your latest CV to join Build Concierge as our new Customer Learning Manager. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Leeds, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: Dependent on experience
Posted: 2026-07-21 12:01:43
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INBOUND SALES AND RETENTION EXECUTIVE – TALKE - £26,500 WITH OTE £36,000Due to continued success, we are working with a fantastic company who require an experienced Inbound Sales and Retention Executive to join their team.
The company offers exceptional ongoing training and career progression.
With further major growth plans in place, this is the perfect time to get on board and be a key player in their success.
Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
They have continued to grow and gain a reputation for offering a competitive service and second to none customer service.
A recent merger has led to massive growth and yet they still maintain their family feel both with their staff and their customers.INBOUND SALES AND RETENTION EXECUTIVE JOB PURPOSEThe Inbound Sales and Retention Executive will manage inbound sales enquiries and handle contract renewals, ensuring a seamless customer experience and driving sales growth.
This role requires strong commercial awareness, adaptability, and a commitment to high customer satisfaction within a fast-paced contact centre environment.
Success in this position involves achieving sales targets, effectively utilising CRM tools, and contributing to the team's overall success through collaboration and resilience.INBOUND SALES AND RETENTION EXECUTIVE DUTIES
Manage inbound sales enquiries responding quickly and professionallyProvide relevant information and guidance to ensure the sales is closed and business retainedHandle objections effectivelyNegotiate to meet the customer’s needsAssist existing customers with contract renewals providing new features and benefitsDemonstrate a strong understanding of all the products and services availableContinually improves sales tacticsMaintain customer satisfaction at all times by ensuring high level of customer service is maintained at all times
INBOUND SALES AND RETENTION EXECUTIVE REQUIREMENTS
3 – 5 years’ experience working in a Telesales environmentSelf motivatedQuick learner and adaptableAble to work to and exceed targetsResults orientated and driven by successExcellent communication skillsCustomer focussedAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working Monday to Friday 9am-5.30pm20 days holiday plus Bank HolidaysOnsite Parking£26,500 basicOTE £36,000Fantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyINBOUND SALES AND RETENTION EXECUTIVE – TALKE - £26,500 WITH OTE £36,000 ....Read more...
Type: Permanent Location: Talke, Stoke on Trent
Start: Immediate
Duration: Permanent Full Time
Salary / Rate: £26.5k - 36k per year + Excellent Benefits
Posted: 2026-07-21 06:37:07
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CUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,500 - £30,000 PLUS COMMISSIONAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients’ vibrant team as a Customer Service and Sales Agent, where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.COMPANY BACKGROUNDOur client is an independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service.
This is a small business and every single employee is a member of the family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries.
Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance.Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services.
Achieve and exceed targets by empathising with customer needs and providing tailored solutions.Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game.Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth.Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth.
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsCustomer focusedSelf-motivatedAble to manage complaints professionallyKeen to drive business forwardIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pmWorking 1 Saturday per month 9am-3pm20 days holiday plus Bank HolidaysOnsite Parking£26,500 - £30,000 plus commissionFantastic opportunity to build a careerExcellent ongoing training and supportFun days and eventsFeel valued everyday
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,500 - £30,000 PLUS COMMISSION ....Read more...
Type: Permanent Location: Newcastle-under-Lyme
Start: Immediate
Duration: Full Time
Salary / Rate: £26.5k - 30k per year + Bonus & Benefits
Posted: 2026-07-19 15:51:28
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Looking for a role where you can genuinely support people, solve problems, and enjoy a varied, fast-moving working day? Join a well-established organisation and become part of a friendly, supportive call centre team, where you’ll gain valuable office-based experience. In the Call Centre Advisor role, you will be:
Responding to customer enquiries through multiple communication channels including phone, email, Live Chat, and SMSBooking, amending, and managing customer appointments efficientlyMaking proactive outbound calls to optimise appointment schedules and promote relevant offersAccurately updating customer records and interactions within the CRM systemDelivering a consistently professional, empathetic, and high-quality customer experience
To be successful in the Call Centre Advisor role you will need:
Previous experience in a customer service or call centre environmentConfident IT skills, including Microsoft Word, Excel, and OutlookAbility to remain calm, professional, and solution-focused in busy or challenging situationsStrong telephone manner, including handling sensitive or complaint-based callsEmpathy and patience, particularly when supporting customers with communication difficultiesExcellent attention to detail and a strong team-player mindsetFlexibility to work a rotating shift pattern
This is a temporary position for approx.
2 month initially, offering full time hours on a 4-week rotating shift pattern, including 1 Saturday a month.You'll be based in modern, accessible offices in Llandudno, starting on an hourly rate of £12.71 per hour + benefits of weekly pay and holiday accrual.
If customer care truly matters to you, this could be the role you’ve been looking for.
Please apply today. ....Read more...
Type: Contract Location: LL30, Llandudno, Conwy, Wales
Start: 06/07/2026
Salary / Rate: £12.71 - 12.71 per hour
Posted: 2026-07-17 11:56:26
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Looking for a role where you can genuinely support people, solve problems, and enjoy a varied, fast-moving working day? Join a well-established organisation and become part of a friendly, supportive call centre team, where you’ll gain valuable office-based experience. In the Call Centre Advisor role, you will be:
Responding to customer enquiries through multiple communication channels including phone, email, Live Chat, and SMSBooking, amending, and managing customer appointments efficientlyMaking proactive outbound calls to optimise appointment schedules and promote relevant offersAccurately updating customer records and interactions within the CRM systemDelivering a consistently professional, empathetic, and high-quality customer experience
To be successful in the Call Centre Advisor role you will need:
Previous experience in a customer service or call centre environmentConfident IT skills, including Microsoft Word, Excel, and OutlookAbility to remain calm, professional, and solution-focused in busy or challenging situationsStrong telephone manner, including handling sensitive or complaint-based callsEmpathy and patience, particularly when supporting customers with communication difficultiesExcellent attention to detail and a strong team-player mindsetFlexibility to work a rotating shift pattern
This is a temporary position for approx.
3 month initially, working part time, 18 hours per week (Mon/Tues/Weds). You'll be based in modern, accessible offices in Llandudno, starting on an hourly rate of £12.71 per hour + benefits of weekly pay and holiday accrual.
If customer care truly matters to you, this could be the role you’ve been looking for.
Please apply today. ....Read more...
Type: Contract Location: LL30, Llandudno, Conwy, Wales
Start: 16/07/2026
Salary / Rate: £12.71 - 12.71 per hour
Posted: 2026-07-17 11:55:49
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Join an Award-Winning Heating & Cooling CompanyFor more than 15 years, South London Heating has built an outstanding reputation for exceptional customer service, technical expertise and quality workmanship across heating, renewable energy and air conditioning.We're now looking for an exceptional Customer Care & Operations Manager to join our friendly and ambitious team.This is an exciting, hands-on role at the heart of our business.
Working closely with our directors and engineers, you'll help deliver an outstanding customer experience while ensuring our day-to-day operations run smoothly.If you enjoy looking after customers, solving problems and bringing order to busy days, then this role is for you!The RoleNo two days are the same.You'll be responsible for helping customers, coordinating engineers, supporting installations and servicing, following up quotations and ensuring every job progresses smoothly from enquiry to completion.You'll also help improve the way we work by identifying opportunities to make our systems, processes and customer experience even better.Key Responsibilities
Deliver exceptional customer service by telephone and emailCoordinate engineer schedules and daily workloadsSupport customers from initial enquiry through to successful completionMonitor job progress and proactively resolve issuesFollow up quotations and customer enquiriesSupport office administration and supplier coordinationHelp improve operational processes and customer experience
About YouYou'll probably already be working in a heating, plumbing, HVAC, engineering, facilities management or another service-based business.You might currently be a:
Customer Care ManagerOffice ManagerService CoordinatorOperations CoordinatorScheduling ManagerCustomer Success Manager
You'll bring:
Outstanding customer service skills.Experience coordinating field-based engineers or service teamsExcellent organisational and communication skillsConfidence managing multiple prioritiesA calm, proactive approach under pressureA genuine desire to improve the way things are doneConfident with Microsoft 365 and modern cloud-based business systemsExperience using field service management software, project management software and other operational systems
Most importantly, we're looking for someone who enjoys helping people, takes ownership and wants to make a genuine difference.You'll Thrive Here If You...
Genuinely enjoy helping people and delivering exceptional customer service.Like bringing order to busy environments and keeping things running smoothly.Naturally solve problems before they become bigger issues.Take ownership and pride in your work.Build positive relationships with customers, engineers and colleagues.Enjoy learning new technology and finding better ways of doing things.Want to be part of a friendly team where your ideas are valued and your contribution makes a real difference.
Why Join South London Heating?We're proud to be an independent, family-run business where people genuinely care about doing a great job.We believe in treating our customers properly, supporting one another as a team and continually improving the way we work.We're investing in new technologies, AI and digital systems to help us work smarter, deliver an even better customer experience and create an inspiring place to work.Our bright, modern, air-conditioned office is based in South East London, at the bottom of the beautiful Crystal Palace Park, with excellent transport links, cafés and local amenities nearby.We believe that creating a positive place to work is just as important as delivering exceptional service to our customers.What We Offer
Performance-related bonus.Monday to Friday working hours.Ongoing training and professional development.The opportunity to work directly with the Directors and genuinely influence how the business operates.Long-term career progression as the company continues to grow.A friendly, supportive and forward-thinking working environment.
If you're looking for more than just another office role and would like to become an important part of a growing business with an excellent reputation, we'd love to hear from you.Please send us your CV together with a short covering letter telling us why you’d like to join South London Heating and what you believe you could bring to our team. ....Read more...
Type: Permanent Location: Bromley, Greater London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £35k - 45k per year
Posted: 2026-07-16 15:41:28
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Looking for a role where you can genuinely support people, solve problems, and enjoy a varied, fast-moving working day? Join a well-established organisation and become part of a friendly, supportive call centre team, where you’ll gain valuable office-based experience. In the Call Centre Advisor role, you will be:
Responding to customer enquiries through multiple communication channels including phone, email, Live Chat, and SMS Booking, amending, and managing customer appointments efficiently Making proactive outbound calls to optimise appointment schedules and promote relevant offers Accurately updating customer records and interactions within the CRM system Delivering a consistently professional, empathetic, and high-quality customer experience
To be successful in the Call Centre Advisor role you will need:
Previous experience in a customer service or call centre environment Confident IT skills, including Microsoft Word, Excel, and Outlook Ability to remain calm, professional, and solution-focused in busy or challenging situations Strong telephone manner, including handling sensitive or complaint-based calls Empathy and patience, particularly when supporting customers with communication difficulties Excellent attention to detail and a strong team-player mindset Flexibility to work a rotating shift pattern
This is a temporary position for approx.
3 month initially, working part time, 18 hours per week (Mon/Tues/Weds). You'll be based in modern, accessible offices in Llandudno, starting on an hourly rate of £12.71 per hour + benefits of weekly pay and holiday accrual.
If customer care truly matters to you, this could be the role you’ve been looking for.
Please apply today. ....Read more...
Type: Contract Location: LL30, Llandudno, Conwy, Wales
Start: 16/07/2026
Salary / Rate: £12.71 - 12.71 per hour
Posted: 2026-07-16 11:57:01
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Customer Service Administrator Salary: £12.77 per hour plus 25 days annual holiday entitlementHours - Full- Time Monday to Friday 8am to 5pmBased at Sheffield S9 1DTJob purpose:As part of a team, the Customer Service Administrator will support the Customer Service Team in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner.Key responsibilities:
Answering the telephone and inputting any relevant information from the telephone call into the database on the computer.Develop strong relationships with the wheelchair service team.Update computer records for reconditioned and new wheelchairs.Raising job cards on the computer system and ensuring all details are correct and ready for the engineer to carry out the visit to the service user.Contact service users to arrange visits by the engineer for repairs, collections and deliveries.Filing or scanning all relevant paperwork and job cards, setting up and maintenance of filing systems as and when required.Ensure workloads are managed effectively and all daily tasks are completed.Maintain a professional customer service attitude when dealing with all service users and other agencies.Observe all regulations covering the confidentiality of the service user information accessed in undertaking the role.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Liaise effectively between departments to ensure excellent customer service and information accuracy is maintained.
Skills and Qualifications
Computer literateGood communication, verbal and writtenExperience of invoicing and accounts proceduresExperience of working within a service provider industryFlexible approach to working conditions and working environment changeSelf-motivated and enthusiastic worker
ConfidentialityDuring the course of the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.OtherThis role involves contact with vulnerable people and access to their records and therefore it will be necessary for the company to obtain a satisfactory DBS check on all staff employed in this role.
Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do.
The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief.
The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Sheffield, South Yorkshire, England
Start: Negotiable
Duration: permanent
Salary / Rate: salary £12.27 ph
Posted: 2026-07-15 18:02:12
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Role: Front of House Member (Part-Time)
Location: Isle of Sheppey
Salary: Circa £12.80 per hour + Benefits
Hours: 20 hours per week - Summer shifts: 8:00am-2:00pm or 2:00pm-7:00/8:00pm (always off on Saturdays)
Contract: Temporary Ongoing (Potential Permanent Opportunity)
Our client is looking for a friendly and professional Front of House Member to join their team on a part-time, temporary ongoing basis, with the potential to become permanent.
As the first point of contact for customers and visitors, you'll be responsible for delivering an excellent customer experience while ensuring the smooth day-to-day running of the reception area.
This is a varied role where you'll be interacting with customers both in person and over the phone, managing bookings, resolving queries, and supporting the wider team with administrative tasks.
Responsibilities
- Welcome customers and visitors in a friendly and professional manner.
- Manage the reception area and act as the first point of contact for enquiries.
- Answer incoming telephone calls and direct them to the appropriate department.
- Handle customer bookings and update booking systems accurately.
- Respond to customer enquiries via telephone, email and in person.
- Provide administrative support.
- Maintain a tidy and organised reception area.
- Work closely with colleagues to ensure an exceptional customer experience.
Job Requirements
- Previous experience in a customer-facing, reception or front of house role.
- Strong customer service skills with a friendly and approachable manner.
- Excellent communication skills, both verbal and written.
- Confidence handling telephone enquiries and managing multiple tasks.
- Good IT skills, including experience using Microsoft Office.
- A positive, reliable and team-focused attitude.
Benefits
- Staff discounts (happy to provide further information upon application)
- Memberships
- Free on-site parking
If you're a customer-focused individual who enjoys working in a busy, people-facing environment and takes pride in delivering excellent service, we'd love to hear from you.
Apply today!
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. ....Read more...
Type: Contract Location: Isle of Sheppey, England
Start: 20/07/2026
Salary / Rate: Up to £12.80 per hour + + Benefits
Posted: 2026-07-09 11:21:45
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Looking for a role where you can genuinely support people, solve problems, and enjoy a varied, fast-moving working day? Join a well-established organisation and become part of a friendly, supportive call centre team, where you’ll gain valuable office-based experience. In the Call Centre Advisor role, you will be:
Responding to customer enquiries through multiple communication channels including phone, email, Live Chat, and SMS Booking, amending, and managing customer appointments efficiently Making proactive outbound calls to optimise appointment schedules and promote relevant offers Accurately updating customer records and interactions within the CRM system Delivering a consistently professional, empathetic, and high-quality customer experience
To be successful in the Call Centre Advisor role you will need:
Previous experience in a customer service or call centre environment Confident IT skills, including Microsoft Word, Excel, and Outlook Ability to remain calm, professional, and solution-focused in busy or challenging situations Strong telephone manner, including handling sensitive or complaint-based calls Empathy and patience, particularly when supporting customers with communication difficulties Excellent attention to detail and a strong team-player mindset Flexibility to work a rotating shift pattern
This is a temporary position for approx.
2 month initially, offering full time hours on a 4-week rotating shift pattern, including 1 Saturday a month.
You'll be based in modern, accessible offices in Llandudno, starting on an hourly rate of £12.71 per hour + benefits of weekly pay and holiday accrual.
If customer care truly matters to you, this could be the role you’ve been looking for.
Please apply today. ....Read more...
Type: Contract Location: LL30, Llandudno, Conwy, Wales
Start: 06/07/2026
Salary / Rate: £12.71 - 12.71 per hour
Posted: 2026-07-06 10:53:20
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Customer Services Assistant (Ongoing Temporary)
Edenbridge
Immediate Start Available
Are you an experienced Customer Services professional looking for your next opportunity?
We're recruiting on behalf of our client for a Customer Services Assistant to join their busy, friendly team on an ongoing temporary basis.
This is a fantastic opportunity for someone who thrives in a fast-paced manufacturing environment and enjoys building strong relationships with business customers.
The Role
You'll be at the heart of the customer journey, ensuring enquiries, quotations and orders are handled efficiently while delivering first-class service every step of the way.
Your responsibilities will include:
- Managing customer enquiries and providing timely responses.
- Preparing quotations using internal systems.
- Coordinating with planning to ensure delivery schedules are met.
- Keeping customers updated on order progress and any changes.
- Recording customer feedback and supporting continuous improvement.
- Handling incoming calls and directing enquiries to the appropriate teams.
- Providing general administrative support to the Customer Service team.
What We're Looking For
- Previous B2B customer service experience, ideally within manufacturing.
- Excellent communication and relationship-building skills.
- Strong organisational skills with a keen eye for detail.
- Confident using Microsoft Office, particularly Excel.
- Comfortable learning new business systems.
- A proactive, positive attitude and the ability to manage multiple priorities.
Desirable
- Experience using ERP or CRM systems.
- Exposure to quality-focused manufacturing environments.
What's in it for you?
- Immediate start.
- Supportive and welcoming team.
- Varied, fast-paced role where no two days are the same.
- Great opportunity to enhance your experience with a respected manufacturing business.
- Competitive hourly rate.
If you're available immediately or at short notice and ready to hit the ground running, we'd love to hear from you.
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. ....Read more...
Type: Contract Location: Edenbridge, England
Start: 30/07/2026
Posted: 2026-07-03 16:57:29
