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Senior Service Operations Strategy Manager
Barnsley - Office Based
Up to £60,000
The Opportunity:
You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery.
The role focuses on how services are delivered, ensuring the operational model is scalable, auditable and capable of supporting future growth.
The Role:
Lead and develop senior operational managers and team leads across multiple operational functions.
Provide strategic leadership to the Head of Operations and Call Operations Manager, setting clear expectations, priorities and performance objectives at a senior level.
Enable and support operational leaders to set objectives for their teams.
Act as a coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction.
Strengthen the operational leadership layer to support future growth and increased service complexity.
Lead the identification and closure of significant process gaps.
Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality and consistency.
The Person:
Proven experience leading service operations, service desk or customer support functions in a service-led organisation.
Strong people leadership with experience building and developing high-performing teams.
Hands-on knowledge of customer support platforms (e.g.
Zendesk, Freshdesk, Jira Service Management) would be desirable.
Demonstrable experience improving operational processes and efficiency.
Highly organised, with the ability to manage multiple priorities effectively.
Strong communication and stakeholder management skills.
Experience leading change and embedding continuous improvement.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Barnsley, England
Start: ASAP
Salary / Rate: £42000.00 - £50000.00 per annum
Posted: 2026-01-21 13:19:47
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We’re looking for a Temporary Kitchen Assistant to cover short-term shifts in St Asaph.
The role involves keeping dining areas clean, collecting and washing dishes, and supporting kitchen operations.Key responsibilities
Clean and maintain three dining roomsCollect and transport dishes using trolleysWash dishes and tidy kitchen areasFollow hygiene and health & safety procedures
Shifts
08:15–14:15 and 12:30–20:00Weekdays and some weekends
Requirements
Reliable and punctualComfortable with physical tasks and standing for long periodsFlexible to cover different shiftsExperience in catering, kitchen, or cleaning is a plusWill need to be able to drive due to the location
This is a temporary 4-week assignment as a Kitchen Assistant in St Asaph, running from 19 January to 15 February, with a pay rate of £13.45 per hour.
If you’re available for the full assignment, we’d love to hear from you.If you’re available for the full 4-week assignment, we’d love to hear from you. ....Read more...
Type: Contract Location: LL17, St Asaph, Denbighshire, Wales
Start: 19 January 2026
Salary / Rate: £12.21 - 13.45 per hour
Posted: 2026-01-19 11:29:21
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We’re looking for a Temporary Kitchen Assistant to cover short-term shifts in St Asaph.
The role involves keeping dining areas clean, collecting and washing dishes, and supporting kitchen operations.Key responsibilities
Clean and maintain three dining roomsCollect and transport dishes using trolleysWash dishes and tidy kitchen areasFollow hygiene and health & safety procedures
Shifts
08:15–14:15 and 12:30–20:00Weekdays and some weekends
Requirements
Reliable and punctualComfortable with physical tasks and standing for long periodsFlexible to cover different shiftsExperience in catering, kitchen, or cleaning is a plus
This is a temporary 4-week assignment as a Kitchen Assistant in St Asaph, running from 19 January to 15 February, with a pay rate of £13.45 per hour.
If you’re available for the full assignment, we’d love to hear from you.If you’re available for the full 4-week assignment, we’d love to hear from you. ....Read more...
Type: Contract Location: LL17, St Asaph, Denbighshire, Wales
Start: 19 January 2026
Salary / Rate: £12.21 - 13.45 per hour
Posted: 2026-01-19 10:56:41
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Customer Service Assistant - B2B Drinks Platform – London – Up to £31,500 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business.
The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses.This role will be 5 days per week in the West London office.
What this business offers:
A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
Customer Service Manager responsibilities include:
Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need.Handle day-to-day customer service enquiries via phone, email and system platforms.Process orders accurately and efficiently, ensuring customers receive the right products on time.Assist in maintaining customer service metrics and updating internal systems.Gather customer feedback and flag trends or issues to the Customer Service Manager.Work closely with sales, operations and supply chain teams to resolve queries.Help monitor stock, deliveries and order flows to support a smooth customer experience.Contribute to continuous improvement by suggesting ways to enhance processes and communications.
The Ideal Customer Service Manager candidate:
Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential).Excellent communication skills with a friendly, professional and proactive approach.Strong attention to detail and ability to manage multiple tasks at once.Comfortable using CRM systems, email platforms and spreadsheets.Team player who enjoys working collaboratively with other departments.Positive attitude, willingness to learn and passion for helping customers.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.
We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.
Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...
Type: Permanent Location: London, Greater London, England
Start: February 2026
Duration: Permanent
Salary / Rate: £30k - 32k per year + Bonus
Posted: 2026-01-16 07:45:51
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Account Manager - Onboarding and Retention
Barnsley - Office Based
Up to £40,000
The Opportunity:
The role plays a key part in making sure customers get real value from services from day one.
You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention.
The Role:
Take ownership of complex or cross-team customer issues that need escalation.
Monitor customer usage and satisfaction to identify risks and improvement opportunities.
Support Account Managers with impact reports, account reviews and renewal conversations, using clear evidence around usage, engagement and outcomes.
Identify early signs of disengagement or underuse and support improvement plans.
Clearly demonstrate the value delivered by services, ensuring customers understand the impact and depth of support provided.
Own the full onboarding and offboarding journey for customers.
Skills Required:
Previous experience within a Customer Success or similar role.
Experience supporting customers through service change or digital transformation.
Strong communication and relationship-building skills.
Experience using CRM or support tools such as Zendesk or Salesforce.
Comfortable using data to understand engagement and drive improvement.
Experience supporting onboarding or delivering customer training.
Ability to identify risk signals and opportunities from customer behaviour.
Experience working within the Public Sector, Education, Health, Tech or similar industry would be desirable.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Barnsley, England
Start: ASAP
Salary / Rate: Up to £40000.00 per annum
Posted: 2026-01-14 17:23:45
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Rota Coordinator Location: LeedsSalary: £26,000 to £31,000 per annum (depending on experience)Hours: Full-time, permanent with on call duties – (Rotational basis 7am-11pm)Are you a master of the "Scheduling Puzzle"?In the world of healthcare, the right person in the right place at the right time doesn't just keep things running-it saves lives.
We are looking for a highly organised, resilient, and proactive Rota Coordinator to join our team in 2026.This isn’t just an admin role; you are the heartbeat of our operations.
You will be the bridge between our dedicated staff and the clients who rely on them, ensuring that every shift is covered and every team member is supported.The roleYou will manage staff rotas to ensure consistent cover across services, responding quickly to sickness, emergencies and last-minute changes.
Working closely with care staff and managers, you will coordinate availability, manage leave and handle shift changes efficiently.
You will also take part in a rotational on-call system, providing out-of-hours support when required.Key responsibilities include:
Creating and maintaining staff rotas to ensure safe and consistent coverResponding to short-notice changes, sickness and emergenciesManaging annual leave, shift swaps and availability in a fair and organised waySetting up and maintaining care packages on the electronic rota systemMonitoring hours and ensuring compliance with Working Time RegulationsLiaising with care staff, managers and other teams to support smooth service deliveryTaking part in the on-call rota, including evenings and weekends on a rotational basis
What you bring to the team
You will be highly organised, calm under pressure and confident in juggling multiple priorities.You’ll be a strong communicator who can build positive working relationships, handle sensitive situations with professionalism and remain focused in a fast-paced environment.Previous experience in scheduling, healthcare administration, logistics or workforce planning would be ideal.
You should be comfortable using IT systems, including Excel and rota or workforce management software, and able to pick up new systems quickly.A flexible approach is essential, as care services operate seven days a week and the role includes participation in an on-call rota.
Why join us?
A vital role where your work makes a genuine difference to people’s livesA supportive, team-focused working environmentOngoing training and development opportunitiesThe chance to develop your skills within a busy and rewarding care setting
If you’re ready to take control of the rota and become a key part of a dedicated care service, we would love to hear from you.Applicants must have the right to work in the UK.
All appointments are subject to satisfactory references and an enhanced DBS check. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Leeds, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £26k - 31k per year
Posted: 2026-01-14 16:00:17
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Customer Experience Advisor Required – Cannock (WS11)Tudor Employment Agency is recruiting for Customer Experience Advisors to join our client’s team in Cannock.You will play a key role in delivering exceptional customer service, supporting sustainability goals, and advising customers on waste management, recycling and circular economy initiatives.✅ Your Main Duties as a Customer Experience Advisor:• Act as the first point of contact for all customer enquiries across phone, email & digital channels• Provide clear, professional and empathetic customer support• Educate customers on recycling, waste reduction and sustainability opportunities• Support customers with waste management obligations & environmental compliance• Promote services that increase recycling rates and reduce waste to landfill• Communicating the company environmental values, initiatives & innovations• Identify opportunities to improve customer environmental performance• Log queries, maintain accurate records & manage multiple tasks effectively• Represent the brand’s mission of protecting resources and supporting a circular economy The Ideal Candidate for the Customer Experience Advisor role:• A commitment to delivering an excellent customer experience• Excellent written & verbal communication skills• Strong interpersonal skills• Focused, self‑motivated and adaptable• Patient, empathetic and confident handling conflict• Able to multitask and manage workload effectively Hours: Monday to Friday, 8:30am–5:00pm Pay Rate: £12.21 per hourPlease note: This position is temporary until at least June Interested?Please contact our Commercial Team on 01922 725445 (ext 1004) or email your CV to commercial@tudoremployment.co.uk, quoting ref TEAVEOCEA/51✅ You can also register online here: https://tinyurl.com/ONLINECOMTEMP1For all our roles, visit: www.tudoremployment.co.uk#TeamTudor is waiting for your call! ....Read more...
Type: Contract Location: Cannock, Staffordshire, England
Salary / Rate: £12.21 - 12.21 per hour
Posted: 2026-01-13 16:28:36
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Customer Experience Advisor Required – Cannock (WS11)Tudor Employment Agency is recruiting for Customer Experience Advisors to join our client’s team in Cannock.You will play a key role in delivering exceptional customer service, supporting sustainability goals, and advising customers on waste management, recycling and circular economy initiatives.✅ Your Main Duties as a Customer Experience Advisor:• Act as the first point of contact for all customer enquiries across phone, email & digital channels• Provide clear, professional and empathetic customer support• Educate customers on recycling, waste reduction and sustainability opportunities• Support customers with waste management obligations & environmental compliance• Promote services that increase recycling rates and reduce waste to landfill• Communicate Veolia’s environmental values, initiatives & innovations• Identify opportunities to improve customer environmental performance• Log queries, maintain accurate records & manage multiple tasks effectively• Represent the brand’s mission of protecting resources and supporting a circular economy The Ideal Candidate for the Customer Experience Advisor role:• A commitment to delivering an excellent customer experience• Excellent written & verbal communication skills• Strong interpersonal skills• Focused, self‑motivated and adaptable• Patient, empathetic and confident handling conflict• Able to multitask and manage workload effectively Hours: Monday to Friday, 8:30am–5:00pm Pay Rate: £12.21 per hourPlease note: This position is temporary until at least June Interested?Please contact our Commercial Team on 01922 725445 (ext 1004) or email your CV to commercial@tudoremployment.co.uk, quoting ref TEAVEOCEA/51✅ You can also register online here: https://tinyurl.com/ONLINECOMTEMP1For all our roles, visit: www.tudoremployment.co.uk#TeamTudor is waiting for your call! ....Read more...
Type: Contract Location: Cannock, Staffordshire, England
Salary / Rate: £12.21 - 12.21 per hour
Posted: 2026-01-13 16:27:36
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Operations Manager
Barnsley - Office Based
Up to £50,000
The Opportunity:
You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery.
The role focuses on how services are delivered, ensuring the operational model is scalable, auditable and capable of supporting future growth.
The Role:
Lead and develop senior operational managers and team leads across multiple operational functions.
Provide strategic leadership to the Head of Operations and Call Operations Manager, setting clear expectations, priorities and performance objectives at a senior level.
Enable and support operational leaders to set objectives for their teams.
Act as a coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction.
Strengthen the operational leadership layer to support future growth and increased service complexity.
Lead the identification and closure of significant process gaps.
Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality and consistency.
The Person:
Proven experience leading service operations, service desk or customer support functions in a service-led organisation.
Strong people leadership with experience building and developing high-performing teams.
Hands-on knowledge of customer support platforms (e.g.
Zendesk, Freshdesk, Jira Service Management) would be desirable.
Demonstrable experience improving operational processes and efficiency.
Highly organised, with the ability to manage multiple priorities effectively.
Strong communication and stakeholder management skills.
Experience leading change and embedding continuous improvement.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Barnsley, England
Start: ASAP
Salary / Rate: £42000.00 - £50000.00 per annum
Posted: 2026-01-13 16:11:21
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Customer Experience & Marketing AssistantSalary: £28,000 Location: Acton, West London (W3) – full-time, office-based Hours: 9am–5pm, Monday to Friday Right to Work: You must be eligible to work in the UKCompany OverviewEsska Shoes is an independent footwear brand known for stylish, comfortable shoes and exceptional customer care.
We sell direct to customers online and through our London shop, and we pride ourselves on being friendly, responsive, and detail focused.We are now looking for a Customer Experience & Marketing Assistant to join our team.
This is a varied role combining customer service with hands-on marketing and website support — ideal for a recent graduate or someone early in their career with strong Photoshop skills and a positive, can-do attitude.Role OverviewThis role blends inbound customer communication with creative and digital marketing support.You will be the first point of contact for Esska customers, managing enquiries via email, Gorgias, telephone, and Instagram, while also supporting the marketing and e-commerce team with image editing, website updates, and content creation.You will also assist customers in our Esska shop, giving you a well-rounded view of the brand and our customers.Key ResponsibilitiesCustomer Experience
Act as the first point of contact for customer enquiries via email, Gorgias (our ticketing software), telephone, and Instagram DMs.Deliver warm, empathetic, and solution-focused customer service across all channels.Manage and track customer conversations using Gorgias.Use Shopify and SWAP to review orders/returns and resolve customer queries.Support customers in the Esska shop when required, offering product advice and processing transactions.Maintain a professional and positive attitude, ensuring every customer feels valued.Stay up to date with Esska products, promotions, and policies.
Marketing & Website Support
Crop, colour-correct, and prepare product imagery in Photoshop to required specifications.Maintain and organise the image library.Upload images to the Esska website.Write and update product descriptions for the website, using tools such as Shopify AI where appropriate.Assist with social media content and posting in line with the social media plan.
This list is not exhaustive, and the role will evolve as the business grows.Skills & Experience
Experience in a customer service role (retail, e-commerce, or fashion preferred).Familiarity with Gorgias or a similar customer support platform is highly desirable.Confident using Photoshop for image cropping and basic colour correction.Strong written and verbal communication skills.Good organisational skills and the ability to multitask.Comfortable working with SaaS platforms such as Shopify, Instagram, Google Sheets / Excel.
Personal Attributes
Positive, friendly, and approachable.Detail-oriented with a strong sense of accuracy.Proactive and willing to learn new skills.Comfortable working both independently and as part of a team.Genuine interest in fashion, e-commerce, and customer experience.
What We Offer
Competitive salary.A supportive, collaborative team environment.Hands-on experience across customer experience, marketing, and e-commerce.Opportunity to grow and develop your skills within a growing brand.
If you are enthusiastic, organised, and excited about working across customer service and marketing in a growing fashion business, we’d love to hear from you.Please submit your CV and a short cover letter explaining why you’d be a good fit for Esska Shoes.You must be eligible to work in the UK. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Acton, Greater London, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £28k per year
Posted: 2026-01-13 14:22:14
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Customer Services Coordinator Full-Time – On-site- Days & WeekendsLiverpool, Estuary Business Park – Free onsite parkingSalary: £26 – 28k (DOE) + Performance bonusTyrenet are looking to increase their coverage over a 24-hour period so there is some flexibility required on shift patterns.
Expected work patterns include working 5 days per week, with days off in lieu for weekend days worked.Shifts vary between 6-3 & 8-5 during the week and 6-2 & 2-10 at the weekends. The ChallengeAs a Customer Services Coordinator at Tyrenet, you’ll play a vital role in delivering fast, reliable, and friendly, first-class service to our customers.
You’ll be the first point of contact, supporting our 24/7 operations, powered by a dedicated team and a trusted network of tyre partners nationwide.
We combine reliable customer service with operational excellence to deliver results for our clients across logistics, transport, and commercial vehicle fleets.The ApproachWe’re looking for someone who thrives in a fast-paced environment, is passionate about delivering excellent service, and enjoys solving problems under pressure.
Using our internal systems, you’ll manage inbound calls, assess each situation, and coordinate the most appropriate solution through our trusted tyre partner network, keeping customers informed throughout.You’ll be part of a supportive, team-focused environment where attention to detail and customer care make a real difference.Key Responsibilities
Handle incoming calls from customers, providing reassurance and clear communicationUse internal systems to log and manage cases efficientlyCoordinate roadside assistance with external tyre partnersMonitor progress and keep customers updated throughoutClose cases and ensure accurate record-keepingSupport the Operations Manager and team with daily operational tasksIdentify opportunities to improve processes or service delivery
The CandidateWe’re looking for someone who brings:
Customer service experience (ideally in automotive, logistics, or another fast-paced environment)Strong communication skills with a calm, friendly approachConfidence under pressure and the ability to manage difficult conversations professionallyExcellent attention to detail and accurate case managementConfidence using IT systems and learning new toolsA proactive, team-oriented attitudeFlexibility to work occasional weekend shifts preferred.
Equity, Diversity & InclusionAt Tyrenet, we’re committed to creating an inclusive, respectful workplace where everyone can thrive.
We welcome applications from people of all backgrounds and are proud to be an equal opportunity employer. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Liverpool, Merseyside, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £26k - 28k per year + Bonus
Posted: 2026-01-12 16:10:33
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Operations Manager - Service Delivery / Customer Operations
Barnsley - Office Based
Up to £50,000
The Opportunity:
You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery.
The role focuses on how services are delivered, ensuring the operational model is scalable, auditable and capable of supporting future growth.
The Role:
Lead and develop senior operational managers and team leads across multiple operational functions.
Provide strategic leadership to the Head of Operations and Call Operations Manager, setting clear expectations, priorities and performance objectives at a senior level.
Enable and support operational leaders to set objectives for their teams.
Act as a coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction.
Strengthen the operational leadership layer to support future growth and increased service complexity.
Lead the identification and closure of significant process gaps.
Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality and consistency.
The Person:
Proven experience leading service operations, service desk or customer support functions in a service-led organisation.
Strong people leadership with experience building and developing high-performing teams.
Hands-on knowledge of customer support platforms (e.g.
Zendesk, Freshdesk, Jira Service Management) would be desirable.
Demonstrable experience improving operational processes and efficiency.
Highly organised, with the ability to manage multiple priorities effectively.
Strong communication and stakeholder management skills.
Experience leading change and embedding continuous improvement.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Barnsley, England
Start: ASAP
Salary / Rate: £42000.00 - £50000.00 per annum
Posted: 2026-01-12 10:56:24
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Service Operations Manager
Barnsley - Office Based
Up to £50,000
The Opportunity:
You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery.
The role focuses on how services are delivered, ensuring the operational model is scalable, auditable, commercially sound and capable of supporting future growth.
The Role:
Lead and develop senior operational managers and team leads across multiple operational functions.
Provide strategic leadership to the Head of Operations and Call Operations Manager, setting clear expectations, priorities and performance objectives at a senior level.
Enable and support operational leaders to set objectives for their teams.
Act as a coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction.
Strengthen the operational leadership layer to support future growth and increased service complexity.
Lead the identification and closure of significant process gaps.
Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality and consistency.
The Person:
Proven experience leading service operations, service desk or customer support functions in a service-led organisation.
Strong people leadership with experience building and developing high-performing teams.
Hands-on knowledge of customer support platforms (e.g.
Zendesk, Freshdesk, Jira Service Management) would be desirable.
Demonstrable experience improving operational processes and efficiency.
Highly organised, with the ability to manage multiple priorities effectively.
Strong communication and stakeholder management skills.
Experience leading change and embedding continuous improvement.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Barnsley, England
Start: ASAP
Salary / Rate: £42000.00 - £50000.00 per annum
Posted: 2026-01-12 10:53:04
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Client Support OfficerLocation: Hybrid Working 3 days a week in ExeterSalary: £26,000 per annum + upto £2,400 per annumAt uCheck, we support over 30,000 businesses across the UK with accurate, affordable vetting and screening services, backed by user-friendly online systems and unrivalled client support.
Our services help organisations make safer recruitment decisions, meet regulatory requirements, and reduce risk — ensuring the right people are in the right roles with confidence.We are currently looking to recruit a Client Support Officer to join our growing team in Exeter.
This role is a brilliant opportunity for someone who thrives on delivering high-quality client service, enjoys working in a fast-paced environment, and wants to develop expert knowledge in our systems and screening processes.
You'll play a key part in supporting our clients, managing enquiries and applications, and contributing to the continued success of a business that's always striving to improve.The role At Trust ID and across our Screening businesses, we assist organisations of all sizes across a range of industry sectors with our range of identity check services.
By working with us, businesses are able to make more informed recruitment decisions, fulfil regulatory requirements, and mitigate risks to clients and employees.We are currently looking to recruit an experienced Finance Assistant to support our busy Finance team.
This role will be varied, covering standard month-end and year-end procedures as well as providing ad-hoc support for the group finance team., Handle written and phone enquiries efficiently, delivering a consistently high standard of service every time., Build confidence and expertise in our bespoke systems, service knowledge and communication skills through training and development opportunities., Act as a trusted counter-signatory for client DBS applications, always ensuring accuracy and compliance., Play a key role within the Client Support Team by bringing a positive attitude and strong teamwork into everything you do., Represent and champion the mission and values of the business in every client and colleague interaction., Consistently meet (and strive to exceed) both individual and team KPI targets., Work closely with the Client Experience Executive, Client Service Team Leader and Client Service Manager to provide reliable, proactive support., Become highly knowledgeable in the uCheck system and our product range through ongoing self-driven learning and knowledge retention., Support and guide newer team members by sharing product and system expertise, acting as a mentor when needed., Deliver training sessions for new starters and existing colleagues, supporting learning and development across the team., Take ownership of key application workflows, including those awaiting action, rejected applications, escalations, migrations, external ID checks and the automated countersigning tool., Support business improvement by taking part in project work and system testing whenever required., Bring a continuous improvement mindset, always looking for smarter, better ways to enhance performance and the client experience.About you, Strong customer service and people skills, with a genuine focus on helping clients., Clear, confident communication, both written and verbal., Good organisation and time management, able to balance multiple priorities., A positive, enthusiastic team player who enjoys collaboration., Adaptable and comfortable in a fast-paced, evolving environment., Solutions-focused, proactive and keen to improve how things are done., Eager to learn, develop and grow within a successful, growing business., It keeps the energy and culture while being easy to scan and digest. Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Exeter, England
Start: ASAP
Salary / Rate: Up to £26000.00 per annum + + upto £2,400 bonus PA
Posted: 2026-01-09 17:34:08
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Client Support Executive - OnboardingLocation: Hybrid - 2 days in our Wilmslow office, 3 from homeWorking Hours: Full-timeCitation is one of the UK's leading providers of Health & Safety, HR, Employment Law and ISO services to businesses.
But we're far from average — our people bring their personalities to work, not just their policies! It's a great place to work because of the people we employ.
Fun, professional, and supportive, we're looking for likeminded individuals who bring passion and positivity to what they do.
If our culture sounds like the right fit for you and you're excited to be part of our success story, we'd love to hear from you.
The role: As we continue to grow and invest in service and technology, we're recruiting a Client Support Executive to join our Onboarding team.In this role, you'll:, Provide exceptional telephone and online support to clients across the UK, Welcome new clients and deliver training on our platform, Make proactive touchpoints with clients throughout their contract , Ensure clients gain maximum value from their Citation serviceAbout you: We're looking for natural problem solvers who can take ownership of queries from start to finish, identifying needs and offering effective solutions.
Whatever your background, if you're passionate about delivering outstanding customer service, we can teach you the rest.
You'll be someone who: , Engages confidently and professionally over the phone, Learns new systems quickly and uses information to support clients effectively, Puts the client first, making it your mission to understand their needs and exceed expectationsHere's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Ready to Apply? If you're passionate about client support, love problem-solving, and want to work in a fun and supportive team, apply today and start your journey with Citation! ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Posted: 2026-01-09 17:21:58
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Customer Success Manager
Barnsley - Office Based
Up to £40,000
The Opportunity:
The role plays a key part in making sure customers get real value from services from day one.
You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention.
The Role:
Take ownership of complex or cross-team customer issues that need escalation.
Monitor customer usage and satisfaction to identify risks and improvement opportunities.
Support Account Managers with impact reports, account reviews and renewal conversations, using clear evidence around usage, engagement and outcomes.
Identify early signs of disengagement or underuse and support improvement plans.
Clearly demonstrate the value delivered by services, ensuring customers understand the impact and depth of support provided.
Own the full onboarding and offboarding journey for customers.
Skills Required:
Previous experience within a Customer Success or similar role.
Experience supporting customers through service change or digital transformation.
Strong communication and relationship-building skills.
Experience using CRM or support tools such as Zendesk or Salesforce.
Comfortable using data to understand engagement and drive improvement.
Experience supporting onboarding or delivering customer training.
Ability to identify risk signals and opportunities from customer behaviour.
Experience working within the Public Sector, Education, Health, Tech or similar industry would be desirable.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Barnsley, England
Start: ASAP
Salary / Rate: Up to £40000.00 per annum
Posted: 2026-01-09 17:03:52
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Customer Care Agent - 6 Month Contract
Banbury | Hybrid (after training) |£25,000 | Monday-Friday, 8:30am-5pm
Every spring, customer demand ramps up and we support Karcher by bringing in experienced, resilient Customer Care Agents who can hit the ground running and deliver great outcomes under pressure.
This is not a new team.
You'll be joining an established, high performing Customer Care department of 14 experienced colleagues, providing additional support during Karcher's busiest period of the year.
This role is offered on an initial 6 month contract starting February.
While it's contract, Karcher is a progressive employer and permanent opportunities may arise for strong performers, subject to business needs.
What you'll be doing
This is a fast paced, high volume customer environment, where quality and output both matter
Handling inbound customer queries by phone and email across pre and after-sales
Accurately processing orders, payments, returns and repair requests
Managing pricing, product information, stock and delivery queries
Owning complaints end-to-end- resolving issues with accountability and empathy
Liaising with logistics providers and internal teams to ensure timely resolutions
Raising credit notes, arranging repairs and handling warranty queries
Keeping systems updated and working to clear SLAs and KPIs
You'll be trusted to manage your time well, stay calm under pressure, and see issues through properly even when customers are frustrated or demanding.
What we're really looking for
This role suits someone who isn't fazed by challenge.
Confident, clear communicator with strong customer service experience
Resilient and emotionally intelligent able to handle difficult conversations
Comfortable working at pace with a strong focus on output and accuracy
Organised, detail-driven and able to juggle multiple priorities
Confident using IT systems (SAP / Google Workspace experience is useful but not essential)
If you've worked in contact centres, customer service, retail support or service operations, and you know what it's like to perform when the pressure is on, you'll feel at home here.
What's in it for you
Starting Salary: £25,000
Contract: 6 months (starting asap ideally February)
Hours: Monday-Friday, 8:30am-5pm
Holidays: 32 days (including bank holidays)
Hybrid working: 2 days per week once fully trained
Training: Structured onboarding programme
Benefits: Pension, health plan, critical illness cover, sick pay, staff discounts
Workplace: Modern offices, strong culture, respected brand, supportive team
....Read more...
Type: Permanent Location: Banbury, England
Start: 10/02/2026
Duration: 6 months
Salary / Rate: Up to £25000 per annum + great benefits
Posted: 2026-01-09 13:34:13
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Retention & Renewals AdvisorLocation: Hybrid (Split between home and our Meadowhall Office)Salary: Base Salary + Commissions, OTE £35k + We're Citation Group.
A group of businesses on a mission to make life easier for small and medium-sized companies.
We get that running a business is tough.
You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.Since 2004, HSD, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety.
We take care of the tricky stuff—whether that's sorting your compliance documents or giving you access to expert advice any time you need it.
Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.The role- Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.- Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.- Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.- Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.- Collaborate with existing clients to identify opportunities for additional growth and support new business generation.- Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.- Be commercially driven - success will be measured against both revenue targets and client retention performanceAbout youWe're looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven.
You'll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.You'll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience.
Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: Up to £24750.00 per annum + + Commissions, OTE £35k +
Posted: 2026-01-07 08:50:53
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Customer Complaints & Resolution ManagerLocation: Hybrid - 2 days Wilmslow HQ, 3 days from home Salary: Competitive basic - OTE 39k per yearCitation provides expert HR, employment law, and health and safety support to businesses across the UK.
We help organisations stay compliant, protect their people, and create safer, more productive workplaces.
Our tailored solutions combine hands-on consultancy with powerful technology, giving employers the confidence and tools they need to manage risk, drive performance, and focus on what matters most - running their business.If you're a professional with personality who wants to work in a forward-thinking business, surrounded by brilliant people who genuinely care about you and are a pleasure to work with, then we're definitely the company for you to grow with.
If our culture sounds like the right fit and you'd like to be part of our success story, we'd love to hear from you - send us your details today.What will I be responsible for?, Lead the resolution process for customer complaints, managing each case with care and professionalism—including escalating to managers or other teams when needed., Confidently handle a wide variety of complex issues, navigating sensitive situations with empathy and clarity to reach positive resolutions., Dig deep into the root causes of complaints, identifying patterns and working with teams to implement meaningful improvements., Stay informed with a strong understanding of compliance functions and how they impact our clients., Use multiple internal systems and resources to gather the information you need to resolve issues efficiently and accurately., Analyse complaint and survey data to uncover opportunities for continuous improvement, collaborating with the wider business to bring those ideas to life., Share insights and feedback with the Compliance leadership team to help reduce future complaints and enhance the overall client experience., Prepare and share reports on complaints and compensation, ensuring stakeholders are kept informed and aligned., Champion continuous improvement, always looking for ways to enhance the client journey and deliver better outcomes., Deliver outstanding service to a diverse client base, and support your colleagues in doing the sameWho are we looking for?You'll bring a proven track record in complaints handling, customer success, or resolution management, with an exceptional ability to truly listen and empathise with client concerns.
Your communication skills - both written and verbal - enable you to engage, influence, and present confidently at every level of the organisation.You'll be a strong negotiator and presenter, able to juggle multiple priorities with ease while maintaining a meticulous eye for detail and a commitment to outstanding quality.
Resilient and solutions-driven, you thrive when faced with challenges and use your analytical mindset to uncover root causes and deliver meaningful improvements.You understand the power of efficient processes and positive behaviours in driving customer success and naturally build trusted relationships, working collaboratively with colleagues and stakeholders to achieve the best outcomes.Here's a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + 8 Bank Holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: Up to £39000.00 per annum + OTE
Posted: 2026-01-05 20:05:05
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CUSTOMER EXPERIENCE & PROJECT COORDINATOR CREWE - MONDAY TO FRIDAY UP TO £40,000 + PROGRESSION + GREAT CULTURE
Get Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors.They are looking for a Customer Experience & Project Coordinator to join their Projects & Delivery team.
This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management.You'll support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout.
This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment.This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step.THE ROLE:
Supporting the planning, scheduling and coordination of international project timelines and deliverables
Maintaining accurate project documentation, trackers, reports and internal systems
Preparing project briefs, client updates and internal communications
Liaising with internal teams to ensure alignment on key milestones
Monitoring progress against KPIs and flagging any risks or delays
Assisting with supplier coordination and global logistics planning
Delivering timely, professional communication to clients and stakeholders
Ensuring all written communication meets the organisation's standards
Supporting the Project Manager during client meetings, taking minutes and tracking actions
Using project management tools and software to track tasks, timelines and dependencies
Contributing to continuous improvement initiatives across project workflows
Ensuring full compliance with internal procedures and external regulations
THE PERSON:
Strong organisational and time-management skills
Excellent attention to detail and a methodical approach
Confident communicator with strong written and verbal skills
A proactive learner with a desire to develop within project management
Comfortable managing multiple tasks and deadlines
Proficient in Microsoft Office (Excel, Outlook, Teams, Word)
Experience using project management tools such as Monday.com or Asana is beneficial
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Crewe, England
Start: ASAP
Duration: Perm
Salary / Rate: £35000.00 - £40000.00 per annum + Benefits + Progression
Posted: 2026-01-05 14:42:34
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We are looking for someone passionate about cars who thrives in a dynamic team environment and is eager to grow while serving as the first point of customer support.
You will provide technical support and guidance on our complete range of automotive and vehicle products.
Your role will involve troubleshooting issues, answering queries, and ensuring our customers receive prompt and effective assistance.
Responsibilities
Act as the first point of contact for customers, providing technical support via phone, email, or in person.
Diagnose and troubleshoot software, hardware, and application-related issues.
Escalate complex issues to the appropriate technical team, ensuring timely resolution.
Document support cases and solutions in the ticketing system.
Assist with product testing, sign-off, and release processes.
Collaborate with other departments to share insights and improve customer experiences.
Requirements
Proven experience in a customer support role, preferably in a technology-related industry.
Clear, concise writing technique and a polite telephone manner.
Excellent communication skills, both written and verbal.
Ability to work well in a team and independently.
Full, clean UK driving licence.
Basic electronics knowledge.
....Read more...
Type: Permanent Location: Buckingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £30000 - £32000 Per Annum None
Posted: 2026-01-04 23:35:02
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As a Customer Support Technician, you will be the primary point of contact for customers, offering technical assistance and guidance across our full range of products.
You will troubleshoot issues, answer inquiries, and ensure our customers receive timely and effective support.
Additionally, you will be involved in product testing to ensure optimal performance and reliability.
Responsibilities
Serve as the first point of contact for customers, providing technical support through phone, email, or in-person interactions.
Diagnose and resolve software, hardware, and application issues.
Escalate complex problems to the relevant technical team for swift resolution.
Record and document support cases and solutions in the ticketing system.
Maintain a high level of customer satisfaction by delivering clear, efficient assistance.
Assist with product testing, approvals, and the release process.
Requirements
Proven experience in a customer support role, ideally in a technology-based industry.
Strong writing skills and a professional telephone manner.
Ability to work independently and as part of a team.
Customer-focused, with a passion for problem-solving.
Full, clean UK driving license.
....Read more...
Type: Permanent Location: Buckingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £29000 - £32000 Per Annum None
Posted: 2026-01-04 23:35:02
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Food Safety Officer – Hotel GroupLocation: Nationwide (must have a full driving licence) Salary: Up to £50,000 + Bonus + Car allowanceJoin a growing hotel group committed to delivering excellent guest experiences and maintaining top standards of food safety across its restaurants, bars, and kitchens.You will lead the way in ensuring full compliance with food safety legislation while building a strong culture of hygiene and best practice across all sites.
This role combines inspection, coaching, and collaboration to keep standards high and consistent nationwide.
It will involve extensive travel across the UK, so being based centrally is ideal, but flexibility is offered for those willing to travel.
The position also offers clear scope for future development as the business continues to expand.Key Responsibilities
Carry out regular inspections of food preparation, storage, and handling areas to ensure compliance with the Food Safety Management System.
Provide practical advice, action plans, and training to support hotel teams following audits and visits.
Conduct food safety audits for suppliers and vendors to ensure compliance throughout the supply chain.
Oversee allergen management processes, ensuring clear awareness and control across all operations.
Maintain and improve the Food Safety Management System in line with current legislation and company developments.
Work closely with hotel teams to promote a positive food safety culture and provide extra support where needed.
About You
Level 4 qualification (or equivalent) in Food Safety.
Background in food safety, quality, or environmental health, ideally within hospitality.
Strong understanding of UK and international food safety legislation and best practice.
Clear communicator with the confidence to influence and support teams at every level.
Highly organised, proactive, and motivated to drive high standards and continuous improvement. ....Read more...
Type: Contract Location: West Midlands, England
Start: ASAP
Duration: Perm
Salary / Rate: £40k - 50k per year + Bonus and Car Allowance
Posted: 2025-12-31 09:18:14
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Looking for a role with variety and flexible shifts? / Ydych chi’n chwilio am rôl amrywiol gyda shifftiau hyblyg? Join a dynamic team supporting public safety while developing your career. Ymunwch â thîm bywiog sy’n cefnogi diogelwch cyhoeddus tra’n datblygu’ch gyrfa.Communications Coordinator – You will / Cyfathrebiadydd – Byddwch chi’n:
Handle enquiries via phone, email, and social media / Delio â ymholiadau dros ffôn, e-bost a chyfryngau cymdeithasolCreate and share engaging bilingual content while supporting smooth incident responses / Creu a rhannu cynnwys dwyieithog deniadol tra’n cefnogi ymatebion digwyddiadau’n esmwythProvide admin support and liaise with teams and external partners / Darparu cefnogaeth weinyddol a chydlynu gyda thimau a phartneriaid allanol
You’ll need / Byddwch angen:
Experience in customer service, content creation, and administration / Profiad mewn gwasanaeth cwsmer, creu cynnwys a gweinyddiaethFluent Welsh and strong written/verbal communication / Cymraeg rhugl a sgiliau cyfathrebu daConfidence working independently under pressure and flexibility to work shifts / Hyder i weithio’n annibynnol o dan bwysau a hyblygrwydd i weithio shifftiau
The role offers / Mae’r rôl yn cynnig:
Temporary 6-month contract, full-time 12-hour shifts (4 on / 4 off, 7am–7pm, including weekends) / Contract dros dro am 6 mis, shifftiau llawn-amser 12 awr (4 ymlaen / 4 i ffwrdd, 7am–7pm, gan gynnwys penwythnosau)
Office in Conwy, £13.30/hr (approx.
£27,664 PA) plus overtime and unsociable hours pay / Swyddfa yng Nghonwy, £13.30 yr awr (tua £27,664 y flwyddyn) gyda thaliadau dros dro a shifftiau anghyfleus
Career development and the chance to make a tangible difference / Cyfleoedd datblygu gyrfa a gwneud gwahaniaeth gwirioneddol
Apply today! / Gwnewch gais heddiw! ....Read more...
Type: Contract Location: LL32 8AJ, Conwy, Wales
Start: 29 December 2025
Salary / Rate: £13.30 + benefits
Posted: 2025-12-30 16:25:40
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Looking for a role with variety and flexible shifts? / Ydych chi’n chwilio am rôl amrywiol gyda shifftiau hyblyg? Join a dynamic team supporting public safety while developing your career. Ymunwch â thîm bywiog sy’n cefnogi diogelwch cyhoeddus tra’n datblygu’ch gyrfa. Communications Coordinator – You will / Cyfathrebiadydd – Byddwch chi’n:
Handle enquiries via phone, email, and social media / Delio â ymholiadau dros ffôn, e-bost a chyfryngau cymdeithasol Create and share engaging bilingual content while supporting smooth incident responses / Creu a rhannu cynnwys dwyieithog deniadol tra’n cefnogi ymatebion digwyddiadau’n esmwyth Provide admin support and liaise with teams and external partners / Darparu cefnogaeth weinyddol a chydlynu gyda thimau a phartneriaid allanol
You’ll need / Byddwch angen:
Experience in customer service, content creation, and administration/ Profiad mewn gwasanaeth cwsmer, creu cynnwys a gweinyddiaeth Fluent Welsh and strong written/verbal communication / Cymraeg rhugl a sgiliau cyfathrebu da Confidence working independently under pressure and flexibility to work shifts/ Hyder i weithio’n annibynnol o dan bwysau a hyblygrwydd i weithio shifftiau
The role offers / Mae’r rôl yn cynnig:
Temporary contract until March 2026, full-time 12-hour shifts (4 on / 4 off, 7am–7pm, including weekends) / Contract dros dro tan Fawrth 2026, shifftiau llawn-amser 12 awr (4 ymlaen / 4 i ffwrdd, 7am–7pm, gan gynnwys penwythnosau)
Office in Conwy, £13.30/hr (approx.
£27,664 PA) plus overtime and unsociable hours pay/ Swyddfa yng Nghonwy, £13.30 yr awr (tua £27,664 y flwyddyn) gyda thaliadau dros dro a shifftiau anghyfleus
Career development and the chance to make a tangible difference / Cyfleoedd datblygu gyrfa a gwneud gwahaniaeth gwirioneddol
Apply today! / Gwnewch gais heddiw! ....Read more...
Type: Contract Location: LL32 8AJ, Conwy, Wales
Start: 29 December 2025
Salary / Rate: £13.30 + benefits
Posted: 2025-12-29 17:04:32
