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Spa Director - Luxury 5
* Hotel in BerkshireLocation: BerkshireSalary: NegotiableAn incredible spa looking for an experienced and passionate Spa Director to lead the operational and financial direction of the spa and develop the team of supervisors, Therapists and Spa Receptionists.You will work closely with the senior management team in establishing and maintaining marketing objectives, operating criteria, programming, budgeting, VIP guest visits, staff relations and training.YOUR KEY RESPONSIBILITIES WILL INCLUDE:
To be responsible for the overall management and performance of the Spa, ensuring high standards of professionalism, customer service and optimum financial performance.To be responsible for the quality of service, and maintenance of the product at the Spa in line with Operating Standards.To prepare monthly financial and statistical reports for the General Manager, incorporating proposals and recommendations regarding policy and operation at the Spa, competition, occupancy and usage, market share and achievement of targets.To establish and ensure a cost-effective wage structure based on productivity and efficiency.To provide leadership, direction and support to the employees at the Spa to develop a highly motivated team, who can deliver high standards of service in all areas.To develop an annual training plan and ensure that all employees are trained and developed to meet the needs of the business.
KEY REQUIREMENTS
Minimum 2 to 4 years of Spa management experiencePrevious experience managing a spa within a Luxury Hotel or ResortPassionate with excellent knowledge of the industryAble to hire, direct, motivate and train staff.Must be enthusiastic, personable, and ambitious.Excellent verbal and written communication skillsExcellent time management, organizational and follow-up skillsAbility to utilize new techniques and ideasComputer literacy. ....Read more...
Type: Permanent Location: Berkshire, England
Start: ASAP
Duration: Full-Time / Permanent
Salary / Rate: Negotiable
Posted: 2025-06-13 09:27:15
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Afternoon Tea Assistant Manager – Luxury 5
* Hotel in BerkshireLocation: BerkshireSalary: NegotiableWe have an exciting opportunity for an Assistant Manager to join a luxury 5
* hotel set in the beautiful English countryside of Berkshire.
This venue is well known for its fabulous dining experiences and elegant event spaces.The Assistant Lounge Manager will have as their main responsibility to assist in the day-to-day operations running of a popular afternoon tea lounge, ensuring the service provided is remarkable.
You will develop, implement and monitor sales, service and the operational systems used to provide a seamless guest experience.Requirements:- Experience in a similar luxury 5
* setting whether in a hotel or restaurant.- Excellent knowledge of food and wine- Leadership experience- Excellent interpersonal skills- Immaculate presentation- Customer orientated ....Read more...
Type: Permanent Location: Berkshire, England
Start: ASAP
Duration: Perm
Salary / Rate: Negotiable
Posted: 2025-06-13 09:26:51
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General Manager - Luxury Hospitality and Leisure ComplexLocation: LondonSalary: £70,000 - £80,000We are seeking an experienced and successful General Manager to lead, motivate, and inspire the team at this stunning and trendy hospitality and leisure complex. You will be responsible for managing the team and overall business targets to deliver an excellent customer and member experience.
The General Manager will also be required to manage profitability and customer satisfaction measures.
Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage the profitability of the complex, ensuring revenue and customer satisfaction targets are met and exceededProvide effective leadership to all team membersComply with and exceed all Brand Service StandardsEnsure costs are controlled and revenue opportunities are effectively sourced and deliveredDeliver achievable budgets, and set other short- and long- term strategic goals for the property
What are we looking for?
Excellent management experienceLeisure market experience/knowledge is essentialPossess strong commercial acumen, with experience in increasing profitabilityExperience managing budgets, revenue proposals, and forecasting results in a similar sized propertyExcellent leadership skillsExceptional communication skillsHands-on operational management of the property ....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: PERM
Salary / Rate: £70k - 80k per year + Benefits
Posted: 2025-06-13 09:26:47
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Commercial Director – Launching Lifestyle Hospitality BrandLocation: LondonSalary: NegotiableReady to shake up the lifestyle hospitality industry? We're looking for a Commercial Director to spearhead the success of a ground-breaking new brand launching.
If you’re a strategic powerhouse with a passion for innovation and a knack for driving revenue, this is your chance to make history.This isn’t just another job – it’s an opportunity to shape a cutting-edge lifestyle hospitality concept that’s set to redefine the industry.
As the Commercial Director, you’ll lead the charge in revenue generation, strategic partnerships, and brand positioning to ensure the success from day one.WHAT YOU’LL BE DOING:
Crafting and executing a visionary commercial strategy to drive financial success.Developing and leveraging strategic partnerships with industry leaders and disruptive innovators.Identifying and implementing dynamic revenue streams that set the business apart.Leading high-performance sales and revenue teams to exceed business targets.Utilizing data-driven insights to optimize pricing, distribution, and customer engagement.Keeping ahead of market trends, competitors, and evolving guest expectations to maintain our edge.
WHAT WE’RE LOOKING FOR:
A bold leader with a proven track record in commercial roles within lifestyle, hospitality, or luxury sectors.A strategic and analytical thinker who thrives on building and scaling commercial success.A master negotiator with a keen understanding of revenue management and market positioning.A networking powerhouse with deep connections in travel, leisure, and corporate sectors.
A visionary self-starter with a passion for redefining guest experiences and pushing boundaries. ....Read more...
Type: Permanent Location: London, Greater London, England
Start: .
Duration: Perm
Salary / Rate: Negotiable
Posted: 2025-06-13 09:26:25
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Director of Sales (US Market) – Luxury 5 Hotel, Central London Specialising in the US Market | Pro-Active Business Development FocusSalary: Up to £120,000 + BonusAn exciting opportunity has arisen for an experienced and driven Director of Sales to join the leadership team at one of London’s most prestigious luxury 5-star hotels.About the Role: Based in the heart of London, this high-profile role will lead the hotel’s sales strategy, with a specific focus on driving business from the U.S.
market.
As Director of Sales, you will play a vital role in shaping commercial performance, strengthening existing partnerships, and identifying new revenue opportunities through pro-active business development.Key Responsibilities:
Lead and implement a targeted sales strategy focused on the luxury U.S.
market.
Proactively develop new business opportunities across corporate, leisure, and high-end travel segments.
Represent the hotel at international trade shows, roadshows, and client events—particularly across North America.
Build and nurture key client relationships, delivering a tailored, high-touch approach aligned with the brand’s luxury positioning.
Collaborate closely with Marketing, Revenue, and Operations to align commercial goals.
Provide strategic reporting, forecasting, and insights to senior leadership.
What We’re Looking For:
A proven track record in sales leadership within the luxury hotel or hospitality sector, ideally with 5-star or ultra-luxury experience.
Strong existing network and experience working with the U.S.
market (corporate and/or luxury leisure).
Demonstrated ability to drive pro-active sales and business development.
Excellent communication, negotiation, and relationship-building skills.
A results-driven, entrepreneurial mindset with a deep passion for luxury service. ....Read more...
Type: Permanent Location: London, Greater London, England
Start: .
Duration: Perm
Salary / Rate: £100k - 120k per year + Bonus
Posted: 2025-06-13 09:26:21
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Spa Director - Luxury Resort, Midlands Salary: Up to £56,000 + Excellent BenefitsAre you passionate about wellness, luxury, and leading high-performing teams? We are seeking an exceptional Spa Director to oversee the operations of a world-class spa within a prestigious luxury resort, nestled in the heart of the Midlands.About the Role: As Spa Director, you will be responsible for delivering an outstanding spa experience that reflects the brand’s commitment to excellence.
You will lead a team of therapists, receptionists, and wellness experts, manage the spa’s strategic growth, and ensure exceptional service standards are consistently met.Key Responsibilities:
Lead, motivate, and develop a talented spa team to deliver five-star guest experiences.
Manage spa operations, including treatments, retail, fitness, and wellness programs.
Drive revenue growth through innovative marketing, retail sales, and service enhancements.
Maintain the highest standards of guest service, hygiene, and facility upkeep.
Develop and oversee budgets, forecasts, and key performance targets.
Recruit, train, and mentor team members to support their professional development.
About You:
Proven experience in a senior spa leadership role, ideally within a luxury resort or five-star environment.
Strong commercial acumen with the ability to drive sales and profitability.
Inspirational leadership skills and a genuine passion for wellness and hospitality.
Excellent communication, organizational, and customer service skills.
A recognised qualification in spa therapy, wellness management, or hospitality is desirable. ....Read more...
Type: Permanent Location: Birmingham, West Midlands, England
Start: ASAP
Duration: Full-Time / Permanent
Salary / Rate: £50k - 56k per year + Benefits
Posted: 2025-06-13 09:26:11
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Head of Meeting & Events Operations Location: Midlands | Full Time | Competitive Salary + BenefitsAn exciting opportunity has arisen for a passionate and experienced Senior Head of Meeting & Events Operations to lead a thriving events department at a prestigious luxury venue in the Midlands.
This is a pivotal role within a high-performing team during a transformational period of growth and investment.With 24 versatile conference rooms and a newly developed 920-seater suite - one of the largest and most impressive in the region, this is your chance to shape the future of large-scale events at a premier destination.Key Responsibilities:
Oversee the full operation of the meetings and events department, ensuring flawless delivery across all spaces—from intimate boardrooms to large-scale conferences.
Drive commercial success by identifying revenue opportunities, enhancing client relationships, and supporting strategic sales initiatives.
Lead the venue’s largest department, instilling a culture of service excellence, professionalism, and continuous improvement.
Implement innovative operational strategies to elevate the guest experience from enquiry to execution.
Recruit, mentor, and develop a high-performing team focused on delivering outstanding results.
Stay ahead of industry trends, identifying new growth opportunities and optimising use of facilities.
Work collaboratively with senior leadership, sales, and support teams to ensure operational alignment and a consistently outstanding service offering.
Ideal Candidate:
Proven track record in managing large-scale M&E operations within a high-end hotel, venue, or conference centre.
Strong leadership and team management experience, with the ability to inspire and develop talent at all levels.
Exceptional organisational skills and attention to detail, with the ability to manage multiple high-profile events simultaneously.
Commercially astute with a keen eye for revenue opportunities and cost control.
Outstanding communication skills, both verbal and written.
Deep understanding of the events industry, with knowledge of emerging trends, client expectations, and technological advancements. ....Read more...
Type: Permanent Location: Birmingham, West Midlands, England
Start: ASAP
Duration: PERM
Salary / Rate: Negotiable
Posted: 2025-06-13 09:26:05
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General Manager – Luxury Boutique Hotel, West London Location: West London Salary: £60,000 – £85,000 + Bonus (DOE)Are you a visionary hospitality leader with a passion for creating unforgettable guest experiences? We’re seeking a dynamic and experienced General Manager to lead a stunning luxury boutique hotel in the heart of West London.This beautifully designed property blends contemporary elegance with timeless charm, offering exceptional service, curated F&B experiences, and a warm, welcoming atmosphere.About the Role:As General Manager, you’ll have full operational responsibility for the hotel, leading a passionate team to deliver outstanding guest satisfaction while driving commercial performance.You’ll be hands-on, highly visible, and committed to excellence—bringing fresh ideas and strategic thinking to every aspect of the operation.Responsibilities:
Oversee day-to-day hotel operations, ensuring the highest levels of serviceLead, mentor, and inspire the hotel team across all departmentsDrive revenue growth and manage budgets/P&L effectivelyUphold brand standards and guest experience at every touchpointCollaborate closely with owners and stakeholders to align on strategyFoster a culture of excellence, creativity, and accountability ....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: PERM
Salary / Rate: £60k - 85k per year + Bonus
Posted: 2025-06-13 09:25:54
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Executive Head Housekeeper - Luxury Hotel in HampshireLocation: HampshireSalary: NegotiableWe are seeking an experienced Executive Housekeeper to join this successful luxury property in Hampshire.You will be responsible for providing both strategic and hands-on leadership in directing the housekeeping operations to ensure the department achieves its goals and effectively contributes to the guest experience whilst maintaining high standards.MAIN DUTIES:
Leadership and management of a team, ensuring effective payroll controlManage and oversee various departmental projects that can includes refurbishment, SOPs review and other performance and service improvementsEnsure all safety rules, emergency procedures and fire prevention regulations are strictly enforced in line with the standards to ensure guests and colleagues' safety.Responsible for the department budget and forecast and ensuring cost control throughout the divisionLiaise with Executive Management and other departments to monitor service quality, plan unique guest experiences, ensure SOPs and method of working are constantly improved in order to maximise guest and team satisfaction.
IDEAL REQUIREMENTS
Previous experience as a manager / executive level within a luxury hotelSuperb attention to details and understanding of a luxury brandStrong leadership and motivational skills which are capable of nurturing, developing and inspiring teamsHighly driven and motivated individual and be an expert in your fieldExceptional organisation skillsExcellent customer service skills for guest interactionThe ability to work well under pressure and in a busy environmentApproachable, friendly and understanding of the daily needs of a busy housekeeping teamAbility to multitask, prioritise and vision for the property ....Read more...
Type: Permanent Location: Hampshire, England
Start: ASAP
Duration: Perm
Salary / Rate: Negotiable
Posted: 2025-06-13 09:25:48
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Deputy General Manager - Luxury Resort in BerkshireSalary: NegotiableLocation: BerkshireAre you an experience hotelier, with a background in a luxury boutique hotel from a strong Rooms/F&B division and are passionate about what you do?Our client is a group operating very high-quality hotels and is seeking an ambitious individual that understand fast pace and high standard can work together to achieve great client satisfaction.RESPONSIBILITIES
To optimize commercial activities within a very competitive environment to ensure Hotel objectives are met.To monitor and maximize the profitability of all departments.Take an active role in forecasting, budgeting and reporting for the hotel.To continue to develop an effective, cohesive & competent team.Ensure all hotel standards and procedures are met.Is responsible for providing innovation and renewal in the hotel's service offer.To embrace and focus on the highest levels of quality in respect to both the hard and soft aspects of the business.
YOUR PROFILE
Previous experience as Hotel Manager / Deputy General Manager in a luxrious HotelStrong food and beverage experienceAbility to lead, coach and animate the Hotel teamPassionate, with a hands-on approachHas a personal commitment to hospitality, customer service & qualityStrong business acumen combined with an excellent leadership and liaison skills.Is committed to the development of the business and the hotel team.Local knowledge is a bonus but not essential ....Read more...
Type: Permanent Location: Berkshire, England
Start: ASAP
Duration: Perm
Salary / Rate: Negotiable
Posted: 2025-06-13 09:25:43
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General Manager (Maternity Cover) – Branded Hotel, North Lincolnshire6-Month Fixed-Term Contract (with potential 3-month extension)Salary: Up to £55,000Are you ready to take the next step in your hospitality career — or bring your interim GM experience to a thriving branded hotel? This maternity cover role offers the perfect platform for either an aspiring General Manager or a seasoned interim leader to step into a pivotal position and make an immediate impact.We're seeking a driven and detail-focused General Manager to lead all aspects of hotel operations, delivering excellence across the board while supporting the continued growth of the business during this exciting period.Why This Role? ✔ Opportunity to lead a branded hotel and gain exposure to high-level strategy ✔ Report directly to the Group Operations Director ✔ Participate in monthly business reviews with key stakeholders ✔ Drive innovation and uphold the highest standards in service and asset management ✔ Supported by an experienced team and wider operational infrastructureWhat You’ll Bring: 2+ years’ experience as Hotel Manager, Operations Manager, or higher Ideally, experience within a Hilton-branded hotel Commercially savvy with strong financial acumen Passion for people, guest experience, and operational excellence Proven ability to lead, coach, and inspire high-performing teams Comfortable navigating brand, owner, and management relationships A strategic mindset balanced with a strong on-the-floor presence Flexible and available during weekends and key trading periods A true brand ambassador who leads with integrity, humanity, and transparencyThe Ideal Candidate: You're a confident, people-first leader who thrives in fast-paced environments and isn’t afraid to challenge the status quo to drive improvement.
You’re passionate about detail, commercially minded, and excited by the opportunity to shape performance while ensuring your team works in harmony to deliver exceptional guest experiences. ....Read more...
Type: Contract Location: North Lincolnshire, England
Start: ASAP
Duration: Perm
Salary / Rate: £50k - 55k per year + Benefits
Posted: 2025-06-13 09:25:33
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Our client is an award-winning, ambitious, and fast-growing independent agency based in Crawley.
They're redefining what it means to be an estate agent, moving beyond the transactional to build genuine, lasting relationships.The company believe they're in the people business, not just the property business.
That's why they approach each move as a life-changing journey, not just a process.If you're passionate about people, community, and doing property differently, you're in the right place.VisionEvery customer is a human being first, whether they're buying, selling, letting, or renting.
The company negotiate like ninjas, pouring their hearts into securing the best results within the right timeframes.They're proud to serve Crawley - their home.
They support local neighbourhoods and empower customers to reduce their carbon footprint, because this planet is home too.The Role: Lettings NegotiatorAs a Lettings Negotiator, you'll take the lead in delivering exceptional rental experiences.
From hosting impressive launch events to vetting the best residents and negotiating win-win outcomes, you'll make things happen.Key Responsibilities:
Be the main contact for homeowners and residents (calls & emails)Match people to their perfect homesTake professional-grade photos, floor plans, and create compelling property listingsLiaise with VA to list on Street CRM + social platforms (Facebook, Instagram, YouTube)Create video content (personal, property & educational)Organise and host standout launch eventsCollect and present viewing feedback and offersGuide residents through referencing & holding deposit processEnsure all compliance documentation (EPC, EICR, GSI, ID, POA) is in placeKeep systems updated: Street, Xero, PaypropWork with property managers to ensure smooth move-insUpdate utility info via Notify or similar provider
What They're Looking For:
A people person with a customer service or admin backgroundExcellent written and verbal communicationSuper organised, multitasking legendA full UK driving licence (max 6 points)Team player with a can-do mindsetPassionate about growth and improvementFlexible to work alternate weekends (with a weekday off in lieu)
Experience in lettings/property is great-but not essential.
Attitude and heart matter most.What You'll Get in Return:
£18,000-£24,000 salary (DOE)OTE £26,500-£27,500 with commissionsUse of company pool carCompany laptop + mobile phone22 days' holiday + 8 bank holsPaid day off on Christmas EvePension schemeFully funded LeCap Level 3 qualification25% discount at Tilgate BakeryFree parking1 paid charity volunteer day per yearFantastic team culture & supportMonday-Friday, 8:30am-5:30pm (Alternate weekends with day off in lieu)
Ready to Join?If the company's mission and culture resonate with you, and you're excited to be part of a people-first team that genuinely cares, our client wouldlove to hear from you.
This is currently for maternity cover for a year, but there is a good chance of a full-time job offer at the end due to the growth the company are achieving. ....Read more...
Type: Contract Location: Crawley, West Sussex, England
Start: ASAP
Duration: Permanent
Salary / Rate: Basic £18k-£24k DOE, OTE £26,500-£27,500
Posted: 2025-06-10 11:25:49
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We are looking for Cemetery Grounds Maintenance Operatives to join the team working across various local cemeteries in Lewisham.
In this role, you will be responsible for a range of tasks including grass cutting using a Ride on Mower and overseeing the general maintenance of the cemetery grounds, ensuring they remain tidy, well-kept and respectful for visitors and loved ones.
Your work will play a key role in ensuring the smooth operation of the cemetery, whilst upholding professionalism, dignity and care for the environment at all times.
Requirements, Can-do attitude and safety-conscious mindset., Physically fit and able to work outdoors in all weather conditions., Previous Grounds Maintenance experience required., Previous experience using a Ride On Mower and other grounds maintenance equipment., A full valid UK driving license is essential.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £12.5 - £13.5 per hour
Posted: 2025-06-06 16:15:29
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We are looking for Cemetery Grounds Maintenance Operatives to join the team working across various local cemeteries in Lewisham.
In this role, you will be responsible for a range of tasks including grass cutting using a Ride on Mower and overseeing the general maintenance of the cemetery grounds, ensuring they remain tidy, well-kept and respectful for visitors and loved ones.
Your work will play a key role in ensuring the smooth operation of the cemetery, whilst upholding professionalism, dignity and care for the environment at all times.
Requirements, Can-do attitude and safety-conscious mindset., Physically fit and able to work outdoors in all weather conditions., Previous Grounds Maintenance experience required., Previous experience using a Ride On Mower and other grounds maintenance equipment., A full valid UK driving license is essential.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £12.5 - £13.50 per hour
Posted: 2025-06-06 09:54:44
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General Manager – Luxury Boutique Hotel, West London Location: West London Salary: £60,000 – £85,000 + Bonus (DOE)Are you a visionary hospitality leader with a passion for creating unforgettable guest experiences? We’re seeking a dynamic and experienced General Manager to lead a stunning luxury boutique hotel in the heart of West London.This beautifully designed property blends contemporary elegance with timeless charm, offering exceptional service, curated F&B experiences, and a warm, welcoming atmosphere.About the Role:As General Manager, you’ll have full operational responsibility for the hotel, leading a passionate team to deliver outstanding guest satisfaction while driving commercial performance.You’ll be hands-on, highly visible, and committed to excellence—bringing fresh ideas and strategic thinking to every aspect of the operation.Responsibilities:
Oversee day-to-day hotel operations, ensuring the highest levels of serviceLead, mentor, and inspire the hotel team across all departmentsDrive revenue growth and manage budgets/P&L effectivelyUphold brand standards and guest experience at every touchpointCollaborate closely with owners and stakeholders to align on strategyFoster a culture of excellence, creativity, and accountability ....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: PERM
Salary / Rate: £60k - 85k per year + Bonus
Posted: 2025-06-05 15:16:29
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We are looking for Cemetery Grounds Maintenance Operatives to join the team working across various local cemeteries in Lewisham.
In this role, you will be responsible for a range of tasks including grass cutting using a Ride on Mower and overseeing the general maintenance of the cemetery grounds, ensuring they remain tidy, well-kept and respectful for visitors and loved ones.
Your work will play a key role in ensuring the smooth operation of the cemetery, whilst upholding professionalism, dignity and care for the environment at all times.
Requirements, Can-do attitude and safety-conscious mindset., Physically fit and able to work outdoors in all weather conditions., Previous Grounds Maintenance experience required., Previous experience using a Ride On Mower and other grounds maintenance equipment., A full valid UK driving license is essential.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £12.5 - £13 per hour
Posted: 2025-06-05 15:08:56
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Project Coordinator
London (Hybrid)
High-calibre, technology-led real estate and asset management firm (>£3bn assets under management), based in Central London seeking a Project Co-Ordinator.
This is a fantastic opportunity for an ambitious and detail-oriented individual to join a high-performing Data & Technology team.
The company is driving forward digital transformation across the residential property space and offers genuine and significant scope for growth, learning, and long-term career progression.
This is a broad, junior-level position that blends project coordination and first-line systems support.
It's ideal for someone with a strong administrative foundation, high degree of attention to detail, a natural curiosity for technology and the drive to become a subject matter expert on internal systems (training will be provided).
Key Responsibilities:
Support project tracking, scheduling and documentation
Act as the first point of contact for IT support tickets (triage and resolve basic queries)
Liaise with third-party suppliers and internal departments
Own user account admin for starters/leavers and system access
Take meeting minutes, manage team diaries, and prepare reports/presentations
Assist with internal systems including HubSpot (CRM), Aircall, and SharePoint
Work towards becoming a subject matter expert for several internal tools
Support process improvement and digital transformation workstreams
Role Requirements:
Strong attention to detail
An understanding of IT systems and basic troubleshooting
Some experience in project coordination/admin or digital transformation projects
Excellent communication skills, written and verbal
Good proficiency in Microsoft Office (Excel, PowerPoint etc.)
Confident liaising with stakeholders at all levels
A degree or equivalent experience would be well received
£30,000-£35,000 DOE + Annual Bonus + Corporate benefits
Central London, 2-4 days on site (subject to change due to requirements) ....Read more...
Type: Permanent Location: London, England
Salary / Rate: £30000.00 - £35000.00 per annum
Posted: 2025-06-04 11:55:25
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Spa Director - Luxury 5
* Hotel in BerkshireLocation: BerkshireSalary: NegotiableAn incredible spa looking for an experienced and passionate Spa Director to lead the operational and financial direction of the spa and develop the team of supervisors, Therapists and Spa Receptionists.You will work closely with the senior management team in establishing and maintaining marketing objectives, operating criteria, programming, budgeting, VIP guest visits, staff relations and training.YOUR KEY RESPONSIBILITIES WILL INCLUDE:
To be responsible for the overall management and performance of the Spa, ensuring high standards of professionalism, customer service and optimum financial performance.To be responsible for the quality of service, and maintenance of the product at the Spa in line with Operating Standards.To prepare monthly financial and statistical reports for the General Manager, incorporating proposals and recommendations regarding policy and operation at the Spa, competition, occupancy and usage, market share and achievement of targets.To establish and ensure a cost-effective wage structure based on productivity and efficiency.To provide leadership, direction and support to the employees at the Spa to develop a highly motivated team, who can deliver high standards of service in all areas.To develop an annual training plan and ensure that all employees are trained and developed to meet the needs of the business.
KEY REQUIREMENTS
Minimum 2 to 4 years of Spa management experiencePrevious experience managing a spa within a Luxury Hotel or ResortPassionate with excellent knowledge of the industryAble to hire, direct, motivate and train staff.Must be enthusiastic, personable, and ambitious.Excellent verbal and written communication skillsExcellent time management, organizational and follow-up skillsAbility to utilize new techniques and ideasComputer literacy. ....Read more...
Type: Permanent Location: Berkshire, England
Start: ASAP
Duration: Full-Time / Permanent
Salary / Rate: Negotiable
Posted: 2025-05-23 13:56:37
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Director of Sales (US Market) – Luxury 5 Hotel, Central London Specialising in the US Market | Pro-Active Business Development FocusSalary: Up to £120,000 + BonusAn exciting opportunity has arisen for an experienced and driven Director of Sales to join the leadership team at one of London’s most prestigious luxury 5-star hotels.About the Role: Based in the heart of London, this high-profile role will lead the hotel’s sales strategy, with a specific focus on driving business from the U.S.
market.
As Director of Sales, you will play a vital role in shaping commercial performance, strengthening existing partnerships, and identifying new revenue opportunities through pro-active business development.Key Responsibilities:
Lead and implement a targeted sales strategy focused on the luxury U.S.
market.
Proactively develop new business opportunities across corporate, leisure, and high-end travel segments.
Represent the hotel at international trade shows, roadshows, and client events—particularly across North America.
Build and nurture key client relationships, delivering a tailored, high-touch approach aligned with the brand’s luxury positioning.
Collaborate closely with Marketing, Revenue, and Operations to align commercial goals.
Provide strategic reporting, forecasting, and insights to senior leadership.
What We’re Looking For:
A proven track record in sales leadership within the luxury hotel or hospitality sector, ideally with 5-star or ultra-luxury experience.
Strong existing network and experience working with the U.S.
market (corporate and/or luxury leisure).
Demonstrated ability to drive pro-active sales and business development.
Excellent communication, negotiation, and relationship-building skills.
A results-driven, entrepreneurial mindset with a deep passion for luxury service. ....Read more...
Type: Permanent Location: London, Greater London, England
Start: .
Duration: Perm
Salary / Rate: £100k - 120k per year + Bonus
Posted: 2025-05-22 15:31:32
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Commercial Director – Launching Lifestyle Hospitality BrandLocation: LondonSalary: NegotiableReady to shake up the lifestyle hospitality industry? We're looking for a Commercial Director to spearhead the success of a ground-breaking new brand launching.
If you’re a strategic powerhouse with a passion for innovation and a knack for driving revenue, this is your chance to make history.This isn’t just another job – it’s an opportunity to shape a cutting-edge lifestyle hospitality concept that’s set to redefine the industry.
As the Commercial Director, you’ll lead the charge in revenue generation, strategic partnerships, and brand positioning to ensure the success from day one.WHAT YOU’LL BE DOING:
Crafting and executing a visionary commercial strategy to drive financial success.Developing and leveraging strategic partnerships with industry leaders and disruptive innovators.Identifying and implementing dynamic revenue streams that set the business apart.Leading high-performance sales and revenue teams to exceed business targets.Utilizing data-driven insights to optimize pricing, distribution, and customer engagement.Keeping ahead of market trends, competitors, and evolving guest expectations to maintain our edge.
WHAT WE’RE LOOKING FOR:
A bold leader with a proven track record in commercial roles within lifestyle, hospitality, or luxury sectors.A strategic and analytical thinker who thrives on building and scaling commercial success.A master negotiator with a keen understanding of revenue management and market positioning.A networking powerhouse with deep connections in travel, leisure, and corporate sectors.
A visionary self-starter with a passion for redefining guest experiences and pushing boundaries. ....Read more...
Type: Permanent Location: London, Greater London, England
Start: .
Duration: Perm
Salary / Rate: Negotiable
Posted: 2025-05-22 15:29:02
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Looking to lead a dynamic planning team within a supportive and forward-thinking local authority? This is a great opportunity to take on a leadership role with a competitive salary and hybrid working. In the Principal Planning Officer role, you will:
Managing major and complex planning applicationsLine managing and support a team of Planning OfficersProviding pre-application advice via our advice service and duty officer linePreparing reports and present at Planning Committee (monthly attendance required)Monitoring team performance and support professional developmentWorking to deadlines and contribute to efficient service delivery
To be successful, you will need:
A degree (or equivalent) in Town Planning or related disciplineRTPI membershipExtensive experience in development management, including complex applications and committee reportingStrong leadership, organisational and communication skillsAttendance required at monthly Planning Committee and site visits
This is a temporary, fixed term assignment for approximately 9–12 months.
You'll be working full time, with hybrid working (ideally 1–2 office days per week based in Colwyn Bay – flexible and discussed at interview) You'll start on a salary of £24.75 per hour plus benefits including weekly pay, holiday accrual and more. If you’re looking to make an impact and lead within a busy planning team, we’d love to hear from you. ....Read more...
Type: Contract Location: LL29 7LD, Conwy, Wales
Start: 15 May 2025
Salary / Rate: £24.75 - 24.75 per hour
Posted: 2025-05-15 15:01:23
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Deputy General Manager - Luxury Resort in BerkshireSalary: NegotiableLocation: BerkshireAre you an experience hotelier, with a background in a luxury boutique hotel from a strong Rooms/F&B division and are passionate about what you do?Our client is a group operating very high-quality hotels and is seeking an ambitious individual that understand fast pace and high standard can work together to achieve great client satisfaction.RESPONSIBILITIES
To optimize commercial activities within a very competitive environment to ensure Hotel objectives are met.To monitor and maximize the profitability of all departments.Take an active role in forecasting, budgeting and reporting for the hotel.To continue to develop an effective, cohesive & competent team.Ensure all hotel standards and procedures are met.Is responsible for providing innovation and renewal in the hotel's service offer.To embrace and focus on the highest levels of quality in respect to both the hard and soft aspects of the business.
YOUR PROFILE
Previous experience as Hotel Manager / Deputy General Manager in a luxrious HotelStrong food and beverage experienceAbility to lead, coach and animate the Hotel teamPassionate, with a hands-on approachHas a personal commitment to hospitality, customer service & qualityStrong business acumen combined with an excellent leadership and liaison skills.Is committed to the development of the business and the hotel team.Local knowledge is a bonus but not essential ....Read more...
Type: Permanent Location: Berkshire, England
Start: ASAP
Duration: Perm
Salary / Rate: Negotiable
Posted: 2025-05-14 16:15:45
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General Manager (Maternity Cover) – Branded Hotel, North Lincolnshire6-Month Fixed-Term Contract (with potential 3-month extension)Salary: Up to £55,000Are you ready to take the next step in your hospitality career — or bring your interim GM experience to a thriving branded hotel? This maternity cover role offers the perfect platform for either an aspiring General Manager or a seasoned interim leader to step into a pivotal position and make an immediate impact.We're seeking a driven and detail-focused General Manager to lead all aspects of hotel operations, delivering excellence across the board while supporting the continued growth of the business during this exciting period.Why This Role? ✔ Opportunity to lead a branded hotel and gain exposure to high-level strategy ✔ Report directly to the Group Operations Director ✔ Participate in monthly business reviews with key stakeholders ✔ Drive innovation and uphold the highest standards in service and asset management ✔ Supported by an experienced team and wider operational infrastructureWhat You’ll Bring: 2+ years’ experience as Hotel Manager, Operations Manager, or higher Ideally, experience within a Hilton-branded hotel Commercially savvy with strong financial acumen Passion for people, guest experience, and operational excellence Proven ability to lead, coach, and inspire high-performing teams Comfortable navigating brand, owner, and management relationships A strategic mindset balanced with a strong on-the-floor presence Flexible and available during weekends and key trading periods A true brand ambassador who leads with integrity, humanity, and transparencyThe Ideal Candidate: You're a confident, people-first leader who thrives in fast-paced environments and isn’t afraid to challenge the status quo to drive improvement.
You’re passionate about detail, commercially minded, and excited by the opportunity to shape performance while ensuring your team works in harmony to deliver exceptional guest experiences. ....Read more...
Type: Contract Location: North Lincolnshire, England
Start: ASAP
Duration: Perm
Salary / Rate: £50k - 55k per year + Benefits
Posted: 2025-05-14 13:08:04
