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2nd Line Technical Support Analyst
Hybrid role - 2 days per week on site, 3 days WFH
A hugely exciting opportunity has arisen with a leading Managed Services Provider offering significant opportunity for progressing your career.
This client has rapidly expanded from acquisition and organic growth, and they are now seeking an ambitious technical support analyst to join their 2nd line technical support team.
They specialise in providing Cloud, Connectivity, UC & Collaboration services to a vast range of Enterprise scale businesses.
You will be a part of a motivated and experienced technical team; this role will require you to provide a high level of IT support for several clients where service is a priority.
You must have excellent communication and relationship building skills with the ability to resolve technical issues inline with agreed SLAs.
Role Responsibilities:
- Offer a high level of support to a variety of clients, assisting with 2nd line technical issues
- Ensure incidents are resolved in line with SLAs
- Escalate any unresolved issues to 3rd Line support
- Ensure internal documentation is developed and maintained
- Develop technical knowledge, have a desire to learn and progress your technical career.
Eventually taking on further responsibilities
Role Requirements:
- Experience in a 1st/2nd line technical support role
- Cisco Networking knowledge
- Some knowledge of switches, routers and firewalls
- An understanding of VoIP telephony solutions
- Knowledge of virtualisation or storage solutions would be beneficial, but not a must have
- Knowledge around server technologies
- AD / Entra ID, Exchange OR Citrix experience would be beneficial
- Ideally previous experience working in an MSP environment although certainly not a requirement
In return, our client is offering a competitive basic of up to £30k DoE + benefits.
Hours of work:
Monday to Thursday 9am-5:30pm
Friday 9am-3:30pm
....Read more...
Type: Permanent Location: Harrogate, England
Start: ASAP
Salary / Rate: £25000 - £30000 per annum
Posted: 2025-07-03 20:58:41
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Position: Technical Support Engineer
Job ID: 2394/6
Location: Redhill Surrey
Rate/Salary: £30-£34K +£3500 shift allowance
Benefits: Plus 4 on 4 off shift allowance (12 hour shifts)
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies.
We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Technical Support Engineer
Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries.
Supporting the Team Lead and play a key role in delivering 24/7 service to the client.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Technical Support Engineer:
•Strong commercial awareness with the ability to work independently and take initiative.
•Eager to continuously learn and support new systems and services.
•Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone
•Excellent customer service skills, with confidence in both phone and face-to-face interactions.
•Determining priorities in an environment where customer demand varies constantly.
• Keeping up to date with product knowledge, technical and regulatory changes
• Managing other Shift workers
Qualifications and requirements for the Technical Support Engineer:
Desirable Experience
•Experience in Customer Service and Network Operations
•Technical Engineering background
Familiarity with MOD systems and equipment support
•Hands-on experience with Inmarsat and/or VSAT systems
•Knowledge of customer equipment and systems, including:
•Maritime satellite equipment (Inmarsat)
VSAT systems (Intellian, Seatel, T&T)
Land mobile systems (BGAN, Iridium, Thuraya, GX)
IP networking (e.g., CCNA, JNCIA)
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role. ....Read more...
Type: Permanent Location: Surrey, England
Start: ASAP
Duration: Permanent
Salary / Rate: £34000 - £34000 Per Annum Plus a £3400 shift allowance.
Posted: 2025-07-02 13:50:50
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2nd Line Support Engineer - Service Desk - PlymouthOn-site workFull driving license is required for this roleSalary - £27,000 - £32,500 depending on experience2nd Line Support Engineer required for a leading client based in Plymouth.
My client is currently seeking a We are seeking a skilled Second Line Service Desk Engineer to join our dynamic Managed Service Provider (MSP) team, with the opportunity of fieldwork.
This is an excellent opportunity for an IT professional from a single IT environment looking to gain hands-on experience in a fast-paced MSP setting or for an experienced MSP engineer seeking their next challenge with a leading regional provider.
In this role, you'll work with a diverse range of technologies, clients, and security-focused environments, enhancing your technical expertise, problem-solving abilities, and client engagement skills.Key Skills and Responsibilities:
Provide Second Line technical support across desktops, servers, networks, and cloud services.
Deliver on-site support for a high-security client, ensuring strict compliance with security policies.
Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person.
Support Microsoft 365, Windows Server, and networking technologies.
Proven experience in Second Line IT Support.
Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD).
Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN)
Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management).
Excellent communication skills with the ability to engage professionally with clients.
A full driving licence (client site visits required).
Eligibility to obtain Security Clearance (SC level or higher)
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy ....Read more...
Type: Permanent Location: Plymouth, England
Salary / Rate: £27000 - £32500 per annum
Posted: 2025-06-26 18:47:23
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1st Line Engineer - IT Managed Services - London (flexible working - mainly WFH)
Up to £32,000 PA
A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis.
Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do.
They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties.
You'll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management.
This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2nd Line responsibilities and eventually 3rd line/project work.
Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service.
Responsibilities:
- Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents
- Answer service desk calls and log tickets on their PSA (Professional Services Automation software), ConnectWise
- Attend client sites when required
- Produce and maintain accurate technical documentation
- Assist with the deployment of client and internal projects when required
Requirements:
- Previous experience working within a 1st Line role, within an IT Services environment
- Posses excellent customer service skills, with the ability to break down technical terms
- Excellent troubleshooting, analytical and problem solving skills
- Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices.
- Posses an understanding of RMM, backup and networking principles
- Basic hardware knowledge
In return, they are offering up to £32,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications.
Standard office hours with an occasional on-call element (paid extra).
....Read more...
Type: Permanent Location: London, England
Salary / Rate: £28000 - £32000 per annum
Posted: 2025-06-25 12:23:50
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Position: Technical Support Engineer
Job ID: 2394/4
Location: Cornwall
Rate/Salary: £30-£34K +£3500 shift allowance
Benefits: Plus 4 on 4 off shift allowance (12 hour shifts)
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies.
We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Technical Support Engineer
Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries.
Supporting the Team Lead and play a key role in delivering 24/7 service to the client.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Technical Support Engineer:
•Strong commercial awareness with the ability to work independently and take initiative.
•Eager to continuously learn and support new systems and services.
•Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone.
•Excellent customer service skills, with confidence in both phone and face-to-face interactions.
•Determining priorities in an environment where customer demand varies constantly.
• Keeping up to date with product knowledge, technical and regulatory changes
• Managing other Shift workers
Qualifications and requirements for the Technical Support Engineer:
Desirable Experience
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Experience in Customer Service and Network Operations
•Technical Engineering background
Familiarity with MOD systems and equipment support
•Hands-on experience with Inmarsat and/or VSAT systems
•Knowledge of customer equipment and systems, including:
•Maritime satellite equipment (Inmarsat)
VSAT systems (Intellian, Seatel, T&T)
•Land mobile systems (BGAN, Iridium, Thuraya, GX)
IP networking (e.g., CCNA, JNCIA)
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role. ....Read more...
Type: Permanent Location: Falmouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: £30000 - £34000 Per Annum Plus £3400 shift allowance
Posted: 2025-06-25 11:19:08
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An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
* Delivering 1st and some 2nd line IT support to users across the UK
* Logging, tracking, and resolving incidents through IT service management tools
* Administering Active Directory and Azure EntraID (formerly Azure AD)
* Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
* Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
* Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
* Assisting with VoIP systems, particularly Zoom Workplace
* Providing guidance and troubleshooting on bespoke applications and internal CRM tools
* Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
* Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
* Previous experience in a 1st / 2nd line support role
* Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
* Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
* Experience using ITSM ticketing tools in an enterprise or high-volume environment
* Working within ITIL principles and contributing to continual service improvement
* Knowledge of desktop security tools including antivirus and site certificates
* Eligibility for SC and NPPV3 Police Vetting
* Must have UK residency for at least 5 years
What's on offer:
* Competitive Salary
* 25 days holiday (pro rata) plus bank holidays
* Pension scheme
* Life assurance
* Flexible hybrid working model
* Season ticket loans
* Cycle-to-work scheme
This is a great opportunity for a Service Desk Analyst to join a meaningful organisation and further your IT support career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Cardiff, Wales
Start:
Duration:
Salary / Rate: £26150 - £26150 Per Annum
Posted: 2025-06-25 10:20:50
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Sales Associate is an introductory sales role in which the associate is partnered with an experienced Sales Professional who will assist in ensuring comprehensive and hands-on training.
The Sales Associate will prospect new accounts, manage existing customers, and travel throughout their assigned local territory.
3RD ANNUAL ASSOCIATE PROGRAM:
Anticipated to start between June 1st and August 1st, the Sales Associates or Field Technical Associates will learn, train, and grow side by side with the other members of the current and previous years' program cohorts.
Starting salaries for associates are estimated to be between $60,000.00 and $65,000.00 with up to a 15% bonus potential.
Each associate will be assigned a mentor and have multiple opportunities to shadow experienced sales and field representatives within the assigned territory.
Following the two-year program, graduates will be promoted and assigned their own territory, responsibilities, sales targets, and bonus opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Prospect new accounts. Learn basic product features and benefits and deliver this message to prospective users. Provide a demonstration of our products. Offer basic technical support of named product sets. Visit job sites to support installations and build your knowledge. Manage select dealer and end user relationships. Hold distributor demonstration events. Manage activities through salesforce.com.
EDUCATION:
Associate degree or equivalent from a two-year college or technical school required.
Bachelor's degree in a related field preferred.
EXPERIENCE:
One to two years' sales or construction experience and/or training.
In place of experience, a bachelor's degree will be considered.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Good communication skills. Strong Interpersonal skills. Must have a valid driver's license. Practical computer application literacy (including Microsoft Office Suite, SF.Com, and learn internal business systems). Self-motivated, goal-oriented, and great organizational skills. Highly confident, strong work ethic, and high degree of energy. Desire to progress in a full-time Technical Sales role in our organization.
PHYSICAL DEMANDS:
Travel throughout assigned territory as needed.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $60,000.00 and $65,000.00.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Sacramento, California
Posted: 2025-06-24 07:09:43
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Position: Field Service Engineer (Ships Engines & Generators)
Job ID: 2190/45
Location: Home Based - Anywhere across the UK
Rate/Salary: £38,000 Plus Comfortable Overtime (£60,000+)
Type: Permanent, Full Time
Benefits: Good Benefits
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors.
We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Field Service Engineer
You can come from: Marine Engine Field Service Engineers Looking For A New Job OR Seagoing Engineers - 3rd, 2nd, Sole and Chief Engineers looking for land based work OR Power Station Engineers Working On The Generators OR Shipyard Engineers Looking For A New Challenge OR Workshop Engineers With Experience Of Engine Overhauls.
Typically, this person will join a recognised professional and committed team that supports the maritime industry.
This position (Full OEM Training Is Provided As Part Of The Role) as the Field Service Engineer will see you responsible for installing, commissioning, servicing, maintaining, overhauling, or troubleshooting 2 or 4-stroke marine, traction, and power generation engines.
HSB Technical’s client is a very established and well-regarded business entity.
Duties and responsibilities of the Field Service Engineer:
Assist and/or be responsible for work tasks covering installation, commission, service, maintenance, overhaul or troubleshooting
Be able to carry out maintenance and repair of 2 and 4-stroke engines / associated systems
Support customers with and implement the field maintenance procedures on the engines
Carry out performance tests, troubleshoot, and root cause analysis
Work with engine automation and mechanical systems, providing support to Customers within guidelines set out by the company
Implemented tasks as part of the maintenance of engines
On-site customer operational support in all stages of the project
Support the implementation of HSE standards in maintenance activities
Identify any spare part requirements for maintenance
Detailed report writing
Qualifications and requirements for the Field Service Engineer:
Full Driving Licence
Passport
Maritime OR Traction OR Power Generation on 2 / 4 Stroke Engines
This vacancy is being advertised by HSB Technical, who have been appointed to act as the recruitment consultancy for this role. ....Read more...
Type: Permanent Location: Regional, England
Start: Immediate
Duration:
Salary / Rate: £36000 - £38000 Per Annum Plus generous overtime (£60,000+) and good company benefits.
Posted: 2025-06-19 09:54:50
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JOB DESCRIPTION
General Purpose of the Job:
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR).
The scope of responsibility is for Tremco Americas operations all business, all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities:
Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support.
Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree in finance or accounting is preferred.
SAP Certification in RAR and related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline.
Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations.
(0-50%)
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor.
The salary range for applicants in this position generally ranges between $99,000 and $124,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-19 00:11:53
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. The Technical Sales Representative ensures that the assigned revenue, margin, and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in DFW.
The candidate must live in the territory to support it.
We prefer the candidate to live in the center of the region which is Dallas or Fort Worth, Texas.
The position supports Tremco CPG's core Commercial Sealants & Waterproofing products.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two plus years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Northern Texas and Oklahoma residency preferred) Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
Able to travel domestically 50% of the time.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85,000 and adjusts based on experience, potential candidate qualifications, business needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Dallas, Texas
Posted: 2025-06-19 00:10:00
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JOB DESCRIPTION
General Purpose of the Job:
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR).
The scope of responsibility is for Tremco Americas operations all business, all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities:
Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support.
Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree in finance or accounting is preferred.
SAP Certification in RAR and related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline.
Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations.
(0-50%)
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor.
The salary range for applicants in this position generally ranges between $99,000 and $124,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-18 23:47:23
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Join a proactive technical support team delivering world-class service across secure satellite networks, complex IT systems, and customer-facing tech.
Youll play a key part in 1st and 2nd line support while helping drive improvements in system processes and fault resolution.
What Youll Do:
- Troubleshoot IP, RF, routing, and infrastructure issues
- Support enterprise IT and satellite connectivity platforms
- Work with security tools, backups, virtual environments, and telephony systems
- Monitor network alerts, resolve incidents, and escalate where needed
- Share knowledge and support junior engineers across shifts
Ideal Background:
- Experience in NOC, technical support, or IT/satellite engineering
- Comfortable with problem-solving under pressure
- Excellent communication and documentation skills
- Desirable: knowledge of Inmarsat, VSAT, or defence-related systems
Whats On Offer:
- Permanent, full-time position based from Surrey
- Competitive salary + annual bonus (based on company and personal performance)
- Pension scheme matched up to 7.5%
- 25 days holiday + bank holidays
- Free on-site parking
- Opportunities for global travel and technical training
If you're technically curious, customer-focused, and ready for a hands-on support role with international reach, this is the position for you. ....Read more...
Type: Permanent Location: Surrey,England
Start: 18/06/2025
Salary / Rate: Competitive
Posted: 2025-06-18 09:27:03
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Are you passionate about troubleshooting complex technical systems and delivering top-tier customer support? Join a dynamic Global Support Centre team providing mission-critical satellite, networking, and IT solutions to clients worldwide.
This is a varied and engaging role offering deep exposure across VSAT, firewalls, RF, and virtualised networks.
Your Key Responsibilities:
- Provide 2nd-line support across satellite, network, and IT infrastructure
- Monitor global networks and resolve alerts in line with SLAs
- Deliver IP, RF, and routing troubleshooting for remote and fixed networks
- Maintain and improve internal IT systems, including hosting and security infrastructure
- Support corporate users and participate in on-call rota for emergency coverage
Were Looking For:
- Experience in NOC, technical support, networks, or IT/satellite engineering
- Strong communication and customer service skills
- Ability to self-manage, stay calm under pressure, and prioritise tasks
- Desirable: VSAT or satellite knowledge, CCNA/JNCIA-level IP understanding
Whats On Offer:
- Permanent, full-time position based from Cornwall
- Competitive salary + annual bonus (based on company and personal performance)
- Pension scheme matched up to 7.5%
- 25 days holiday + bank holidays
- Free on-site parking
- Opportunities for global travel and technical training
A great role for someone ready to learn, grow, and work on real-world systems supporting global clients. ....Read more...
Type: Permanent Location: Cornwall,England
Start: 18/06/2025
Salary / Rate: Competitive
Posted: 2025-06-18 09:26:05
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2nd Line Engineer - Sheffield ( 4 days per week onsite, 1 day per week WFH)
Up to £40,000 PA
IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis.
You will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages.
This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business.
Key Responsibilities:
, Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
, Prioritise and manage workflow through the ITSM system (ServiceNow)
, Conduct on-site technical investigations and escalate issues to ensure timely resolution
, Collaborate with IT team members and support 1st and 2nd line IT teams
, Install, update, maintain, and support various software packages and hardware
, Perform Active Directory administration and deploy software via Endpoint Manager
, Support SIP/VOIP telephony and video conference systems
, Configure and support iOS/Android mobile devices and 4G/5G dongles
, Assist with IT projects and maintain technical documentation
Qualifications and Skills:
, Microsoft certifications (desired)
, Experience with ITSM systems
, Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
, Understanding of anti-virus products, web gateway filtering, and networking concepts
, Strong communication, problem-solving, and customer service skills
, Ability to work under pressure and prioritize tasks effectively ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: £35000 - £40000 per annum
Posted: 2025-06-17 10:36:34
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SAP MM Business Analyst- Biel/Bienne, Switzerland
Tech Stack: SAP MM, Inventory Management, Functional Analysis, Business Requirements, IT Project Management, SAP Customization, 2nd/3rd Line Support, User Training, SAP Integration, ITIL, Incident Resolution, ERP Systems, Data Quality, Reporting Tools, Supply Chain Processes.
We have an exciting opportunity for an SAP MM Business Analyst to join an iconic Swiss brand renowned for excellence and innovation.
As a key member of the internal SAP team, you will work alongside experts in business process optimization and ERP system management, contributing to the continuous improvement of high-performance systems supporting world-class manufacturing and logistics operations.
Our client is seeking a passionate SAP MM Business Analyst with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): SAP MM, inventory management, functional and technical SAP knowledge, user support (2nd/3rd level), project management, business process analysis, and ERP development.
Fluency in French is mandatory.
This is your opportunity to be part of a dynamic, technically challenging environment and to contribute to the success of a prestigious Swiss enterprise.
All SAP MM Business Analyst come with the following benefits:
Competitive Salary & Performance Bonuses.
First-Class Working Environment in a Prestigious Swiss Brand.
Flexible Working Hours for Work-Life Balance.
Generous Pension Scheme & Social Benefits.
State-of-the-Art Facilities & Cutting-Edge Technology.
Professional Development & Training Opportunities.
Location: Biel/Bienne, Switzerland/ Hybrid Working
Salary: CHF 110,000 - CHF 130,000 + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/CS/SAPBIEL110130 ....Read more...
Type: Permanent Location: Biel, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc110000 - Swiss Franc130000 per annum + + Benefits
Posted: 2025-06-16 02:02:16
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JOB DESCRIPTION
This position is responsible for providing administrative support to the distribution center.
Duties include, but are not limited to, general clerical, receptionist and project-based work.
Must project a professional company image through in person, phone and electronic communications.
Serves as a liaison between the warehouse and operations
Responsibilities
Logistics Coordination
Schedule all outbound LTL pickups, inbound deliveries for the Fenton DC.
Communicating with the DC Manger and Warehouse Supervisor on a daily basis regarding problems or special situations that occur, esp.
issues with product availability and backorders.
Maintain correspondence with truckload brokers for the best rates and dates for shipping high-volume orders and transfers.
Communicate scheduled pickups with the management team to prepare loads for pickup.
Follow-up with key Accounts (Home Depot, Lowes) on missed pickups.
Utilize vendor transportation links to schedule pickups including Home Depot, Lowes, Grainger, Sears/Kmart, True Value, Tractor Supply etc.
Work with Export department to setup container pickups
Distribution Center Administrative Support
Daily use of copy, fax/scanner, and printers.
Work proficiently within the Microsoft Office suite of products (i.e.
Word, Excel and Outlook) and business software (SAP).
Maintain spreadsheets for tracking data in a variety of reports.
Process all inbound and outbound paperwork daily.
Communicating with Distribution Manager on operational problems.
Provide support for various projects and lean initiatives.
Track daily productivity numbers for all associates on the floor.
Handle all data entry for inbound and outbound shipments for the Fenton DC
Inventory Management
Correspond with Pacific DC on daily inbound loads of inventory.
Complete all data entry for inbound loads from Pacific DC.
Complete all data entry for inbound and outbound loads.
Correspond with the warehouse floor on any inventory errors/issues and perform data entry as needed.
Correspond with the Pacific DC and Pacific Production on inventory needed to complete orders, etc.
Customer Service
Communicating on a daily basis with Customer Service on various shipments that need to leave the Distribution Center.
Sending back orders for changes that need to be made.
Handle inbound calls on product availability, allocations on Hot orders and backorders for on time delivery.
Checking emails frequently for new situations with customers and deliveries to achieve timely solutions.
Requirements
High School Diploma or GED 1 to 3 years of experience in related field. Work proficiently within the Microsoft Office suite of products (Word, Excel & Outlook) and business software (SAP). Previous experience in a manufacturing/warehouse setting is preferred. Ability to calculate and solve basic math equations. Ability to apply principles to solve practical problems. Ability to handle confidential information. Ability to deal with a variety of variables in situations with limited standardization. Ability to interpret a variety of instructions furnished in written, oral or schedule form. Ability to write business letters, summaries and reports. Ability to use and maintain fax machines, copiers and printers Strong interpersonal and communication skills
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Pacific, Missouri
Posted: 2025-06-11 15:10:23
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JOB DESCRIPTION
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is Production Planning/Detailed Scheduling (PP/DS) and Integrated Business Planning (IBP).
The scope of responsibility is for Tremco American operations all businesses and all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities:
Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as related 3rd party software tools. Provides 2nd level help desk support.
Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules, and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reporting.
Performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established within a functional area, such as: sales & distribution, finance & accounting, or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation.
Additional Job Functions:
Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required.
Education and/or Experience:
Formal Education Required: College or University degree is preferred.
SAP Certification in related discipline or equivalent training.
Practical Work Experience Required:
5+ years' experience in Production Planning & Detailed Scheduling (PP/DS) and the Integrated Business Planning (IBP) modules 4+ years SAP implementation experience. S4 Hana experience preferred 3+ Years SAP Super User in discipline related to PP/DS module 3+ Years of supporting related PP and Material Master data including managing data and mass loads / changes Experience with SAP IBP - Integrated Business Planning Experience with SAP Digital Manufacturing is a plus Understanding of ABAP and debugging skills are a plus Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Microsoft Office, Sharepoint. Knowledge of test tools such as Panaya or HP ALM. Basic understanding of IT communications networks.
Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality.
Working knowledge of the following databases: Primary focus on S4 Hana, Oracle, and other cloud-based applications.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-09 07:09:03
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JOB DESCRIPTION
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is Production Planning/Detailed Scheduling (PP/DS) and Integrated Business Planning (IBP).
The scope of responsibility is for Tremco American operations all businesses and all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities:
Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as related 3rd party software tools. Provides 2nd level help desk support.
Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules, and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reporting.
Performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established within a functional area, such as: sales & distribution, finance & accounting, or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation.
Additional Job Functions:
Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required.
Education and/or Experience:
Formal Education Required: College or University degree is preferred.
SAP Certification in related discipline or equivalent training.
Practical Work Experience Required:
5+ years' experience in Production Planning & Detailed Scheduling (PP/DS) and the Integrated Business Planning (IBP) modules 4+ years SAP implementation experience. S4 Hana experience preferred 3+ Years SAP Super User in discipline related to PP/DS module 3+ Years of supporting related PP and Material Master data including managing data and mass loads / changes Experience with SAP IBP - Integrated Business Planning Experience with SAP Digital Manufacturing is a plus Understanding of ABAP and debugging skills are a plus Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Microsoft Office, Sharepoint. Knowledge of test tools such as Panaya or HP ALM. Basic understanding of IT communications networks.
Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality.
Working knowledge of the following databases: Primary focus on S4 Hana, Oracle, and other cloud-based applications.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-09 07:08:36
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Technical Support Engineer
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world.
We have been in business for 75 years and are a true British industrial success.
Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeTo provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services.
Principal duties & responsibilities, Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours., Support after-sales enquiries and complaints., Assist with the organisation with the delivery of a Company induction program for new recruits., Assist in the development and presentation of training programs for equipment and tooling., Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel, Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity., Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities, Visit customers globally to complete Warranty and Service Contract work., Promote and renew Service Contracts for PharmaCare products., Provide detailed written reports of contacts and visits to customers., Keep up to date with, and report on, competitor products., Help to identify new product opportunities through customer discussions and problems., Help with the development of new products., Take ownership of customer complaints relating to products and services within your own working areas., Provide technical support for the purchasing department relating to products within your area of expertise., Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System.
Nature and Scope:Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents.
The post holder will often work unsupervised, for example when working off-site.
The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required.
Key Performance Indicators:, Reduced customer claims, Increased customer satisfaction, Shared technical knowledge and accessibility, Increase service contract levels
Key performance indicators in line with core values, Customer focus: High responsiveness to requests.
Sense of ownership., Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related., Pride in what we do: Work consistently exceeds expectations.
Interacts with other departments to improve quality of deliverables.
Adheres to schedules to deliver a high-quality product., Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance.
Generates and implements multiple beneficial new ideas., Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way.
Extremely trustworthy and dependable., Positive attitude: Enthusiastic and can-do stance.
Demonstrates a positive impact on the business despite challenging conditions.
Helps others to remain positive., Compliance with all policies, procedures, and safety rules & regulations.
Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks.
The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time
Pay: £26,000.00-£31,000.00 per year
Benefits:, PRP - Profit-related pay, Company pension, Cycle to work scheme, Free flu jabs, Free parking, On-site parking, Store discount
Education:, Certificate of Higher Education (required) - Recognised Engineering qualification eg.
City & Guilds, HND, HNC
Experience:, Industrial engineering: 2 years (required)
Language:, 2nd language (Desirable)
Willingness to travel:, 50% (required)Work Location: Long Eaton, Nottingham / On the road
Click 'Apply' to forward your CV. ....Read more...
Type: Permanent Location: Long Eaton, England
Start: ASAP
Salary / Rate: £26000.00 - £31000.00 per annum
Posted: 2025-06-04 13:10:26
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Catering AssistantContract: PermanentHours: Full time, 37.5 per week.
Weekends and bank holidays will be worked on a rota basis.Salary: 16-17 £15,01518-20 £19,79321+ £24,102
Interviews: to be held on 1st July and 2nd July 2025. This job offer closes on 23rd June 2025.
The Catering operation consists of a large and busy restaurant together with several other catering outlets across the Museum site.
All of which contribute to the organisation not only commercially but adding to an excellent all-round visitor experience.
The Tank Museum also hosts a wide range of weekend and evening functions.
The Catering Assistant will be expected to support the Catering Development Manager and team in ensuring that the Museum's catering facilities run smoothly with a high level of food delivery and customer service.
Overall Role Purpose
Assisting the Catering Development Manager and the rest of the team in ensuring that the museum's catering facilities run smoothly.
Providing high-quality food delivery and excellent customer service.
Key Accountabilities
, Assisting with food preparation., Serving customers food and drink, ensuring the highest standard of customer service is achieved., General kitchen and restaurant cleaning, ensuring the highest standards of hygiene and cleanliness, conforming to legal requirements in relation to Health & Safety, Food Safety, Hygiene and COSHH procedures., Assist in the delivery of catering for events and promotions within the Museum., Cash handling in accordance with cash handling procedures., Ensuring that a high level of personal presentation is achieved at all times.
The duties and responsibilities in this job are not restrictive and the post holder may be required on occasion to undertake other duties.
This will not substantially change the nature of the post.
Click Apply to be emailed a link to the recruitment website, where you can complete your application. ....Read more...
Type: Permanent Location: Wareham, England
Start: ASAP
Salary / Rate: £15015.00 - £24102.00 per annum + Depending on Age
Posted: 2025-06-03 12:45:28
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Tremco is currently searching for a National Accounts Manager in the Healthcare Market.
This is a remote position. This role is primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts in the Healthcare Market, along with developing customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan.
Specific Responsibilities:
Target new and develop existing National Account opportunities, specifically in the Healthcare Market.
Establish senior level relationships within targeted Healthcare National Accounts. Establish agreements, contracts, LOC's, MSA's for long-term business with National Account Healthcare customers. Identify perceived gaps in our value offerings that present opportunities for Healthcare growth. Manage a revenue forecast process for each Healthcare National Account. Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc. Identify and execute all required sales tools and resources required to positively impact Healthcare National Account customer satisfaction.
Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals.
Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained.
Key Activities:
Customer meetings, presentations, and Healthcare events with Tremco / WTI / Grainger National Account team members. Develop programs, scopes-of-work, pricing, and contract negotiation for national projects within the Healthcare systems.
Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program. Account conflict resolution with corporate contacts and field sales as needed.
Presentations to corporate and sales management on account development progress and success.
Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best Healthcare practices, contract negotiations, proposal submission, etc.). Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.). Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to Healthcare National Account programs. Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure. Identify and target Healthcare clients' biggest pain point, and drive education centered around building envelope solutions specific to Healthcare (roofing, rooftop safety, HVAC, façade, flooring, air barrier, below-grade waterproofing, parking structures etc.). Collaborate with WTI's Accounts team and aligned Tremco Corporate representatives to build complex, comprehensive long-term asset management plans (i.e.
5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement.
Accountability:
Meet and exceed annual sales targets / plans based on Healthcare program goals. Add and develop new accounts within the Healthcare National Accounts portfolio. Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth. Ability to support international team and coordinate projects remotely (U.S., Canada, International). Provide monthly / quarterly reports on Healthcare National Account activity.
Assist in managing opportunities and reporting within Tremco's CRM systems. Provide monthly status updates regarding Healthcare National Account activities, as part of the National Accounts intake process. Provide monthly updates as part of the National Accounts MPGT communication.
Other Requirements:
Travel to National Account locations as needed based on priority business development. Actively participate in various tradeshows and Healthcare industry networking events, GPO, Grainger, AHSE. Must have previous experience in developing large Healthcare Systems. Team selling and leadership experience.
Provide strategic and technical insight utilizing industry specific best practices. Ability to present to large groups and deliver Tremco's value proposition. Proficient public speaker. Strong facilitation & communication skills. Proficient in PowerPoint, Excel, Word, Outlook etc.
Critical Success Factors:
Self-starter - the ability to build something utilizing all available resources. Innovative - the ability to find new methods and solutions to complex and unique customer opportunities. Flexibility - the ability to work with multiple personality types across various divisions / functional areas. Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision.
EDUCATION:
Bachelor's degree from four or 5-year college or university (or significant Healthcare experience)
EXPERIENCE: Four to seven years related experience and/or training.
The salary range for applicants in this position generally ranges between $150,000 and $160,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Fort Wayne, Indiana
Posted: 2025-06-01 23:09:43
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Senior Azure Engineer Kingston upon Thames (hybrid working - 3 days per week onsite)
Up to £80k
A cutting-edge software business is looking for a Senior Azure Engineer to join their Service Delivery team.
This is a hybrid role perfect for someone who thrives in solving complex cloud-related issues, enjoys automation and wants to take ownership of systems running in a modern Azure-based B2B environment.
Responsibilities:
, Troubleshoot and resolve escalated cloud and application support issues
, Monitor Azure resources and maintain dashboards, alerts and system health
, Write and optimise SQL queries for data investigation and correction
, Develop tools and scripts in C# to automate support tasks
, Collaborate with Dev and 1st/2nd Line teams to deliver end-to-end issue resolution
, Manage and optimise Azure infrastructure, performance and costs
Requirements:
, Solid experience in a 3rd Line Support or similar cloud-focused role
, Strong working knowledge of Microsoft Azure, Azure Monitor and resource management
, Advanced SQL scripting and data manipulation skills
, Hands-on C# coding/debugging abilities
, Experience supporting cloud-hosted B2B applications
, Clear, confident communication and a solutions-focused mindset
, Familiarity with Azure DevOps, CI/CD pipelines, or infrastructure-as-code (e.g., Terraform)
, Experience with ITIL practices and hybrid cloud environments (AWS/GCP)
....Read more...
Type: Permanent Location: Kingston upon Thames, England
Start: ASAP
Salary / Rate: £70000 - £80000 per annum
Posted: 2025-05-29 16:00:32
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JOB DESCRIPTION
Commercial Finance Manager (Accounting & Analysis) About Rust-Oleum
Rust-Oleum Corporation is a global leader in protective paints and coatings for both home and industry.
With a legacy of innovation and problem-solving, we continue to develop cutting-edge, durable products that protect and beautify surfaces around the world.
Position Summary
As a Finance Manager, you will play a critical role in both financial reporting and strategic analysis.
This hybrid role combines the technical rigor of corporate accounting with the forward-looking insights of financial planning and analysis.
You will support tax compliance, internal controls, and audit processes while also delivering actionable financial insights to guide business decisions.
Key Responsibilities Accounting & Tax Support
- Oversee preparation of journal entries and account reconciliations, particularly for tax-related accounts.- Support tax filings and audits in collaboration with third-party consultants.- Maintain and analyze tax-related accounts and ensure timely resolution of reconciling items.- Execute internal controls and support internal/external audit deliverables.
Revenue Recognition
- Ensure revenue is recognized in accordance with applicable accounting standards (e.g., ASC 606).- Collaborate with sales, legal, and operations teams to review contracts and determine appropriate revenue treatment.- Monitor and analyze deferred revenue balances and ensure accurate reporting.- Support audit and compliance reviews related to revenue recognition policies and procedures.
Financial Planning & Analysis
- Manage the month-end close process and ensure timely issuance of financial statements.- Prepare and distribute monthly and quarterly financial reporting packages.- Conduct margin analysis, customer profitability studies, and cost-saving initiative evaluations.- Support annual budgeting and forecasting processes in line with corporate guidelines.
Cross-Functional Collaboration
- Partner with business group leaders, sales teams, and other departments to provide financial insights and support.- Lead or contribute to special projects involving new product launches, licensing agreements, and business planning.
Process Improvement & Reporting
- Identify and implement process improvements to enhance accuracy and efficiency.- Prepare and communicate ad-hoc reports, dashboards, and financial graphics.
Qualifications
- Bachelor's degree in Accounting required; CPA, MBA, or CPA candidate preferred.- 5-10 years of progressive experience in accounting and financial analysis.- Strong analytical skills with the ability to manage and interpret large data sets.- Proficiency in Microsoft Excel; experience with SAP, Vertex, BW, and HFM preferred.- Detail-oriented, deadline-driven, and a collaborative team player.
Salary Range: $115,000 - $150,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-05-29 15:10:10
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Position: 2nd Level IT Support SpecialistLocation: Hilversum, NetherlandsDepartment: IT Support
About the Role We are currently seeking a skilled and motivated 2nd Level IT Support Specialist to join our IT team in Hilversum.
In this role, you will be responsible for resolving complex technical issues escalated from first-line support and ensuring seamless end-user experiences across devices, applications, and cloud services.
This position is ideal for an IT professional who enjoys problem-solving, is comfortable working with modern infrastructure tools, and is eager to contribute to a forward-thinking, collaborative support environment.
Key Responsibilities
Troubleshoot and resolve escalated incidents from Level 1 support
Support and manage end-user devices and software through Microsoft Intune
Provide support related to Azure Cloud infrastructure and user access
Collaborate with system administrators to diagnose and resolve infrastructure-related challenges
Perform hardware diagnostics and repairs in-house or coordinate external servicing when necessary
Configure and maintain devices, Active Directory accounts, Office 365 environments, and mobile application security
Create and maintain clear, user-friendly documentation for both technical teams and end users
Communicate effectively in Dutch and English, both in writing and speaking
Deliver high-quality support and clearly explain technical issues to non-technical users
What We Offer
A collaborative IT environment where your expertise and input are valued
Direct communication lines with key stakeholders for efficient decision-making
The opportunity to work with modern cloud-based tools and contribute to an evolving IT infrastructure
A central work location in Hilversum, offering convenience and connectivity
If you are a reliable and service-oriented IT professional with hands-on experience in support and infrastructure, and fluent in both Dutch and English, we encourage you to apply.
Venquis is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Hilversum, Netherlands
Posted: 2025-05-29 09:42:47
