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Customer Service Executive needed.
Standard days, Monday to Friday, from £26,000 per year ( starting company has career progression plan for further salary improvements).
Permanent position, 22 holidays + bank holidays, working for a specialist vehicle conversion company who are looking for enthusiastic and driven individual to add to there current team.
The Customer Service Executive role is based in Morley
The duties of the Customer Service Executive role are:
Answering queries and complaints
Providing quotes
Ensuring the issue has been logged and actioned
Load new customer accounts on the CRM database
General administrative duties
Strong communication over the telephone and email
Update and maintain records
The ideal candidate for Customer Service Executive role would come from a customer-based background and may have worked in a manufacturing or engineering setting.
The purpose of the role is to provide support and provide strong communication between potential and existing customers to ensure the quality of service is exceptional.
What the Customer Service Executive role offers:
22 days holiday + bank holidays
Company pension scheme
Loyalty and performance bonus
Company events
Free on-site parking
Full-time permanent position
If you are interested in the Customer Service Executive role, please APPLY or give Maisie Cope a call at E3 Recruitment. ....Read more...
Type: Permanent Location: Leeds, England
Start: ASAP
Salary / Rate: Up to £26000.00 per annum
Posted: 2025-06-30 09:00:09
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A leading law firm is looking to appoint a Trust & Tax Manager to join its expanding Private Wealth team in Manchester city centre.
This is a fantastic opportunity for someone with a background in private client work whos ready to take the next step in their career.
The role will involve working closely with senior lawyers on a broad mix of trust administration, tax planning, and probate matters.
You'll play a key part in delivering a high-quality, personal service to a varied client base, while developing your skills within a genuinely supportive team.
Your main job role will be:
- Managing a portfolio of trust and estate matters, including tax planning and compliance.
- Preparing trust accounts, tax returns, and IHT forms and liaising with HMRC where needed.
- Attending and minuting trustee meetings, and handling trust distributions.
- Interpreting trust deeds and advising on investment policy statements.
- Keeping colleagues and clients updated throughout, and contributing to billing and client reporting.
- Supporting junior team members and sharing technical knowledge.
What theyre looking for:
- Previous experience in private client work, ideally with a focus on trusts and estate administration.
- Someone confident in managing client relationships and working collaboratively with others.
- Excellent attention to detail, good judgement, and a calm, methodical approach.
- Strong organisational and time management skills.
- Experience with CCH or similar tax software would be helpful (but not essential).
- STEP or equivalent professional tax qualification preferred, but practical experience is equally valued.
In return you will be rewarded with a competitive salary relative to experience and also benefits to include 25+ days annual leave (increasing with service) + Christmas closure, pension scheme, private medical insurance, hybrid working, life / travel insurance and clear progression and promotion pathways.
If you're looking for a new challenge in a people-focused environment where your career can thrive, this could be the move for you. Please get in touch with Justine on 0161 914 7357 or please email your CV to j.forshaw@clayton-legal.co.uk ....Read more...
Type: Permanent Location: Manchester,England
Start: 30/06/2025
Salary / Rate: Competitive
Posted: 2025-06-30 08:25:05
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An exciting opportunity at a growing international RF technology group has hit the market; our client is hiring for an Office and Finance Administrator based in Lincoln.
The Office and Finance Administrator will report to the CTO, with additional responsibilities to the Finance Manager and CFO.
This vital role will support the day-to-day operations.
Main responsibilities of the Office and Finance Administrator, based in Lincoln:
Provide day-to-day office administration and support to a growing engineering team
Manage bookkeeping and accounts reporting using MS Navision/Business Central
Support financial analysis, data entry, and reporting in line with group deadlines
Assist with procurement for R&D requirements, including sourcing components and interpreting data sheets
Update and apply office procedures and HR administrative tasks
Act as a keyholder and emergency contact for the Lincoln premises
Liaise with group stakeholders across multiple international locations
Help maintain a smooth, efficient, and organised office environment
Provide flexibility in handling a variety of ad hoc tasks as needed
Requirements of the Office and Finance Administrator, based in Lincoln:
Previous experience in office administration and finance
AAT qualified or currently studying towards CIMA/ACCA (preferred)
Strong numeracy skills and attention to detail
Proficient in Microsoft Office and experience with ERP systems (Navision/Business Central ideal)
Highly organised, self-motivated, trustworthy and discreet
Able to manage time effectively and meet deadlines
Comfortable working onsite most of the week (hybrid flexibility available)
Fluent in written and spoken English
Must live within a commutable distance of Lincoln
This is a great opportunity for an enthusiastic and dependable Office and Finance Administrator who thrives in a dynamic environment and wants to play a foundational role in a fast-growing technology business.
To apply for this Office and Finance Administrator role in Lincoln, please send your CV to kchandarana@redlinegroup.Com or call 01582 878 830 / 07961 158 784. ....Read more...
Type: Permanent Location: Lincolnshire, England
Start: ASAP
Salary / Rate: £30000 - £35000 per annum
Posted: 2025-06-27 15:36:31
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Reporting & Compliance Administrator
GENERAL PURPOSE OF THE JOB: The Reporting & Compliance Administrator is responsible for conducting financial analyses and audits to support contract compliance and profitability across construction projects.
This position ensures accuracy in billing, forecasting, and reporting through detailed reviews and verification of data within enterprise systems such as SAP and eBuilder.
The role is also critical in ensuring compliance with internal audit controls and external regulations by maintaining accurate documentation and collaborating closely with cross-functional stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1.
Hindsight Analysis
Conduct monthly reviews of contracts to identify fluctuations in gross margin due to change orders, cost increases/decreases, or unforeseen impacts.
Extract and validate project financial data from SAP.
Analyze cost changes and their effect on gross profit.
Deliver detailed reports highlighting key drivers of margin fluctuations.
Provide insights to stakeholders for informed decision-making.
2.
Underbilling Analysis
Identify projects where incurred costs exceed billed amounts.
Extract and verify billing data from SAP to ensure accuracy.
Document findings and recommend corrective actions to address revenue leakage and improve cash flow.
3.
Audit Controls
WTI_3: Cost Model
Review and Verify Audit Controls: Ensure that current audit controls meet internal policy requirements and external regulatory standards.
Identify and address any gaps in control procedures.
Update and Document Report Selection Process: Evaluate current report selection methods for audit reviews.
Update documentation to reflect changes, maintaining clarity and consistency.
Request and Obtain Audit Selection Report: Coordinate with Finance to obtain comprehensive and accurate audit selection reports including financial and project-level data.
Collect Relevant Data: Extract required project data from SAP and eBuilder systems.
Confirm data integrity through cross-referencing with source documentation.
Verify and Analyze Data: Conduct in-depth data reviews to identify and investigate discrepancies or irregularities.
Report Findings and Recommend Corrective Actions: Summarize audit findings, propose actionable solutions, and support their implementation.
Address Audit Follow-Ups: Respond to audit-related questions promptly and provide additional documentation or explanations as required.WTI_6: Hindsight Analysis
Review and Verify Audit Controls: Reaffirm alignment of audit controls with compliance expectations.
Update and Document Report Selection Process: Maintain up-to-date records of report criteria and selection methodology.
Request and Obtain Audit Selection Report: Ensure audit selection reports from Finance are received timely and contain relevant project financials.
Collect Relevant Data: Pull and organize key project and cost data from SAP and eBuilder.
Verify and Analyze Data: Scrutinize data for accuracy and consistency, resolving any issues found.
Report Findings and Recommend Corrective Actions: Deliver clear, detailed reporting that outlines margin impacts and related drivers, and provide recommendations for resolution.WTI_7: Review of Completed Jobs
Review and Verify Audit Controls: Confirm that audits of completed jobs meet required standards and expectations.
Update and Document Report Selection Process: Ensure audit process steps and criteria for completed jobs are clearly documented and repeatable.
Request and Obtain Audit Selection Report: Partner with Finance to retrieve job completion reports for review.
Collect Relevant Data: Extract data related to job performance and completion metrics from SAP and eBuilder.
Verify and Analyze Data: Conduct reconciliation and validation of cost, billing, and completion status.
Report Findings and Recommend Corrective Actions: Summarize discrepancies and risks, and communicate corrective measures to operational and finance leaders.
Address Audit Follow-Ups: Provide any additional data requested and ensure all questions are answered thoroughly to close out the audit cycle.GRIR Audit Report
Extract GRIR (Goods Receipt / Invoice Receipt) account balances from SAP.
Pull and organize data including:
Purchase Orders (POs)
Goods Receipts (GRs)
Invoice Receipts (IRs)
Vendor master data
Aging reports
Material and invoice documents
Match GR and IR transactions against POs to identify:
Fully matched items
Timing differences or mismatches
Open items (e.g., GR without IR, IR without GR)
Reconcile and investigate:
Quantity and price variances
Duplicate entries
Delayed postings
Categorize open GRIR items by age and root cause.
Determine appropriate resolution:
Write-off
Vendor follow-up
Internal investigation
Collaborate with Procurement and Accounts Payable to confirm goods receipt and invoice verification.
Escalate or resolve discrepancies per internal policy.
Create the GRIR audit report with:
Summary of findings
Key metrics (e.g., open items, aging, write-offs)
Root cause analysis
Improvement recommendations
Document actions taken, such as item clearance or pending investigations.
Recommend preventative controls and process improvements, including automation where applicable.
Establish recurring GRIR monitoring tools or dashboards.
Ensure financial adjustments are properly booked and reflected in accounting systems.
4.
Procurement Vehicle Fee Check Requests
Review cooperative sales reports to identify projects requiring procurement vehicle (e.g., co-op or government contract) fee processing.
Verify accuracy of cooperative contract usage and confirm eligibility for associated fee payments.
Process procurement vehicle fee check requests in compliance with internal guidelines and contract terms.
Collaborate with Procurement, Project Administration, and Accounts Payable to ensure proper documentation and timely processing.
Maintain records of fee check submissions and approvals for audit and reconciliation purposes.
Follow up on outstanding check requests and ensure financial postings are correctly applied in SAP or applicable financial systems.
5.
Other Projects as Needed
Support ad hoc reporting, analysis, and compliance projects as assigned.
Assist with cross-functional initiatives involving Finance, Operations, Procurement, and Business Operations teams.
Adapt quickly to evolving business needs by providing timely data, insights, and administrative support.
Participate in process improvement initiatives or system implementations related to financial reporting and compliance.
Take ownership of assigned tasks and ensure follow-through to completion with accuracy and attention to detail.
Education:
Bachelor's degree from four or 5-year college or university
Experience:
Two to four years related experience and/or training.
Skills and Abilities:
Strong analytical skills with the ability to interpret financial data and identify trends or anomalies
Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data validation
Experience with ERP systems, particularly SAP, for financial reporting and data extraction
Familiarity with GAAP and basic accounting principles for interpreting financial statements and cost data
Understanding of job cost accounting and the impact of billing, invoicing, and procurement processes on project profitability
Strong analytical skills with the ability to interpret financial data and identify trends or anomalies
Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data validation
Experience with ERP systems, particularly SAP, for financial reporting and data extraction
Familiarity with GAAP and basic accounting principles for interpreting financial statements and cost data
Understanding of job cost accounting and the impact of billing, invoicing, and procurement processes on project profitability
Detail-oriented with a high level of accuracy in financial data review, reconciliation, and audit documentation
Ability to reconcile complex accounts, such as GRIR (Goods Receipt / Invoice Receipt) and underbilling scenarios
Knowledge of internal control frameworks and experience conducting or supporting audits
Strong written and verbal communication skills to document findings and present recommendations clearly
Time management and organizational skills to handle multiple projects and deadlines with minimal supervision
Collaborative mindset with the ability to work cross-functionally with Finance, Procurement, Operations, and Project Admin teams
Process improvement mindset, able to identify inefficiencies and propose automation or streamlined workflows
Comfort working with confidential or sensitive financial information
Familiarity with construction industry terminology and cost drivers (preferred but not required)
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-27 15:09:59
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Reporting & Compliance Administrator
GENERAL PURPOSE OF THE JOB: The Reporting & Compliance Administrator is responsible for conducting financial analyses and audits to support contract compliance and profitability across construction projects.
This position ensures accuracy in billing, forecasting, and reporting through detailed reviews and verification of data within enterprise systems such as SAP and eBuilder.
The role is also critical in ensuring compliance with internal audit controls and external regulations by maintaining accurate documentation and collaborating closely with cross-functional stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1.
Hindsight Analysis
Conduct monthly reviews of contracts to identify fluctuations in gross margin due to change orders, cost increases/decreases, or unforeseen impacts.
Extract and validate project financial data from SAP.
Analyze cost changes and their effect on gross profit.
Deliver detailed reports highlighting key drivers of margin fluctuations.
Provide insights to stakeholders for informed decision-making.
2.
Underbilling Analysis
Identify projects where incurred costs exceed billed amounts.
Extract and verify billing data from SAP to ensure accuracy.
Document findings and recommend corrective actions to address revenue leakage and improve cash flow.
3.
Audit Controls
WTI_3: Cost Model
Review and Verify Audit Controls: Ensure that current audit controls meet internal policy requirements and external regulatory standards.
Identify and address any gaps in control procedures.
Update and Document Report Selection Process: Evaluate current report selection methods for audit reviews.
Update documentation to reflect changes, maintaining clarity and consistency.
Request and Obtain Audit Selection Report: Coordinate with Finance to obtain comprehensive and accurate audit selection reports including financial and project-level data.
Collect Relevant Data: Extract required project data from SAP and eBuilder systems.
Confirm data integrity through cross-referencing with source documentation.
Verify and Analyze Data: Conduct in-depth data reviews to identify and investigate discrepancies or irregularities.
Report Findings and Recommend Corrective Actions: Summarize audit findings, propose actionable solutions, and support their implementation.
Address Audit Follow-Ups: Respond to audit-related questions promptly and provide additional documentation or explanations as required.WTI_6: Hindsight Analysis
Review and Verify Audit Controls: Reaffirm alignment of audit controls with compliance expectations.
Update and Document Report Selection Process: Maintain up-to-date records of report criteria and selection methodology.
Request and Obtain Audit Selection Report: Ensure audit selection reports from Finance are received timely and contain relevant project financials.
Collect Relevant Data: Pull and organize key project and cost data from SAP and eBuilder.
Verify and Analyze Data: Scrutinize data for accuracy and consistency, resolving any issues found.
Report Findings and Recommend Corrective Actions: Deliver clear, detailed reporting that outlines margin impacts and related drivers, and provide recommendations for resolution.WTI_7: Review of Completed Jobs
Review and Verify Audit Controls: Confirm that audits of completed jobs meet required standards and expectations.
Update and Document Report Selection Process: Ensure audit process steps and criteria for completed jobs are clearly documented and repeatable.
Request and Obtain Audit Selection Report: Partner with Finance to retrieve job completion reports for review.
Collect Relevant Data: Extract data related to job performance and completion metrics from SAP and eBuilder.
Verify and Analyze Data: Conduct reconciliation and validation of cost, billing, and completion status.
Report Findings and Recommend Corrective Actions: Summarize discrepancies and risks, and communicate corrective measures to operational and finance leaders.
Address Audit Follow-Ups: Provide any additional data requested and ensure all questions are answered thoroughly to close out the audit cycle.GRIR Audit Report
Extract GRIR (Goods Receipt / Invoice Receipt) account balances from SAP.
Pull and organize data including:
Purchase Orders (POs)
Goods Receipts (GRs)
Invoice Receipts (IRs)
Vendor master data
Aging reports
Material and invoice documents
Match GR and IR transactions against POs to identify:
Fully matched items
Timing differences or mismatches
Open items (e.g., GR without IR, IR without GR)
Reconcile and investigate:
Quantity and price variances
Duplicate entries
Delayed postings
Categorize open GRIR items by age and root cause.
Determine appropriate resolution:
Write-off
Vendor follow-up
Internal investigation
Collaborate with Procurement and Accounts Payable to confirm goods receipt and invoice verification.
Escalate or resolve discrepancies per internal policy.
Create the GRIR audit report with:
Summary of findings
Key metrics (e.g., open items, aging, write-offs)
Root cause analysis
Improvement recommendations
Document actions taken, such as item clearance or pending investigations.
Recommend preventative controls and process improvements, including automation where applicable.
Establish recurring GRIR monitoring tools or dashboards.
Ensure financial adjustments are properly booked and reflected in accounting systems.
4.
Procurement Vehicle Fee Check Requests
Review cooperative sales reports to identify projects requiring procurement vehicle (e.g., co-op or government contract) fee processing.
Verify accuracy of cooperative contract usage and confirm eligibility for associated fee payments.
Process procurement vehicle fee check requests in compliance with internal guidelines and contract terms.
Collaborate with Procurement, Project Administration, and Accounts Payable to ensure proper documentation and timely processing.
Maintain records of fee check submissions and approvals for audit and reconciliation purposes.
Follow up on outstanding check requests and ensure financial postings are correctly applied in SAP or applicable financial systems.
5.
Other Projects as Needed
Support ad hoc reporting, analysis, and compliance projects as assigned.
Assist with cross-functional initiatives involving Finance, Operations, Procurement, and Business Operations teams.
Adapt quickly to evolving business needs by providing timely data, insights, and administrative support.
Participate in process improvement initiatives or system implementations related to financial reporting and compliance.
Take ownership of assigned tasks and ensure follow-through to completion with accuracy and attention to detail.
Education:
Bachelor's degree from four or 5-year college or university
Experience:
Two to four years related experience and/or training.
Skills and Abilities:
Strong analytical skills with the ability to interpret financial data and identify trends or anomalies
Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data validation
Experience with ERP systems, particularly SAP, for financial reporting and data extraction
Familiarity with GAAP and basic accounting principles for interpreting financial statements and cost data
Understanding of job cost accounting and the impact of billing, invoicing, and procurement processes on project profitability
Strong analytical skills with the ability to interpret financial data and identify trends or anomalies
Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data validation
Experience with ERP systems, particularly SAP, for financial reporting and data extraction
Familiarity with GAAP and basic accounting principles for interpreting financial statements and cost data
Understanding of job cost accounting and the impact of billing, invoicing, and procurement processes on project profitability
Detail-oriented with a high level of accuracy in financial data review, reconciliation, and audit documentation
Ability to reconcile complex accounts, such as GRIR (Goods Receipt / Invoice Receipt) and underbilling scenarios
Knowledge of internal control frameworks and experience conducting or supporting audits
Strong written and verbal communication skills to document findings and present recommendations clearly
Time management and organizational skills to handle multiple projects and deadlines with minimal supervision
Collaborative mindset with the ability to work cross-functionally with Finance, Procurement, Operations, and Project Admin teams
Process improvement mindset, able to identify inefficiencies and propose automation or streamlined workflows
Comfort working with confidential or sensitive financial information
Familiarity with construction industry terminology and cost drivers (preferred but not required)
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-27 15:09:54
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Specification Specialist reviews and develops project specifications and Scopes of Work to ensure compliance with local building codes, industry standards, and company standards, using their expertise to select appropriate items based on project requirements.
We are looking for an Associate Specification Specialist to support our Pacific Northwest Region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop AIA MasterFormat specifications that comply with Tremco requirements, purchasing agreements, local building codes, and industry standards (NRCA, SPRI, Factory Mutual, etc.).
Develop specifications in compliance with IBC, IECC, and Tremco-specific requirements & standards
Develop specifications based on individual project Scopes of Work, using expertise, experience, and best practices to select appropriate items.
Assist Estimators in understanding specifications for bid preparation and pricing.
Calculate wind-uplift design pressures based on project specifics.
Understand and apply 3rd party test reports for Tremco systems for specifications
Identify and resolve service, process, or quality system problems; ensure proper resolution implementation.
Implement best practices to enhance the efficiency and accuracy of the specification development process.
Stay updated with compliance policies to ensure specifications and drawings align with contract agreements.
Monitor and ensure compliance with evolving building codes, industry regulations, and roofing standards by staying current with building code changes; escalate and implement necessary adjustments in design and construction practices.
Ensure specification work is completed in a timely manner
Ensure specification work is compliant, clear, concise, correct, and complete.
Ensure compatibility of specified products.
Collaborate, coordinate, and communicate with Program Managers, Construction Managers, Sales, Estimators, and Field Technicians throughout the specification development process to ensure contract requirements are specified.
Communicate with Product & Technical as needed throughout the specification development process.
Provide support to the Specification Specialist team and Product & Technical Solutions Department to achieve company-wide goals and targets.
Maintain educational credentials
Responsibilities include any and all responsibilities deemed necessary by the manager
Utilize Tremco's platforms for job and data management (E-builder, Spec Writer, Salesforce, Microsoft Teams, etc.).
Competent in Tremco's products and systems, including application, use, coverage rates, compatibility, and limitations.
Competent in UL Product iQ, RoofNav, Florida Building Code (NEMO reports) and NRCA Roof Wind Designer websites/programs.These additional duties may also be required depending on region:
Prepare and review addenda and pre-bid documentation as needed.
Create AutoCAD drawings from detailed Scopes of Work.
Use established cost models to build a price for company bids
Assist & train Sales Reps with the Specification process
Assist & train in proposal/presentation preparation for key accounts
CERTIFICATES, LICENSES, REGISTRATIONS:
American Institute of Architects (AIA) member
Construction Specifications Institute (CSI) member OTHER SKILLS AND ABILITIES:
Computer Skills - Ability to efficiently use computers, type accurately, navigate the internet, and utilize basic computer functions to support daily tasks and communication.Highly ProficientAttention to Detail - Ensuring specifications are accurate and meet company standards.ProficientTechnical Knowledge - Understanding of building materials and codes, construction techniques, as well as building material characteristics, performance and compatibilityStrongTechnical Knowledge - CAD knowledge / familiarityStrongAnalytical Skills - Ability to assess project requirements and select appropriate items.StrongCommunication Skills - Effectively communicate verbally and in writingStrongOrganizational Skills - Managing multiple projects and administrative tasks efficiently in alignment with deadlinesStrongProblem-Solving - Addressing any discrepancies or issues in project specificationsStrongCollaboration Skills - Effectively collaborating with colleagues and sales teams.StrongTechnical Adaptability - Learning and using various software or tools; adapting to new technologies and processes; troubleshooting and resolving technical issues.StrongCognitive Flexibility - Ability to learn new concepts quickly; problem solving in novel situations; open-mindedness to different perspectivesStrongProgram Familiarity - Microsoft 365 suite, Salesforce, RoofNav, UL IQ, Miami-Dade Product Control SearchStrong
The salary range for applicants in this position generally ranges between $60,000 and $74,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Seattle, Washington
Posted: 2025-06-26 15:11:47
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Program Administrator supports the National Account Team Lead and other Program Managers in a behind-the-scenes role.
The Program Administrator should be a detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements.
The Program Administrator will be responsible for working on multiple Programs (service contracts) and executing the day-to-day requirements outlined by the National Account Team Lead and/or the Program Manager.
*THIS IS A 100% REMOTE POSITION.
*
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Writing proposals for customer accounts.
Understanding customer-specific requirements (applicable discounts, labor/material break out, taxes, etc.)
File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity.
Understanding different labor rates for each WTI region(s).
Understanding different WTI service types and how they are priced.
Managing multiple leak response programs.
Tracking leak calls and WTI service response times.
Managing subcontractor invoices and completing paperwork.
Working with regional administrators to re-dispatch leak calls, get progress updates, etc.
Working with WTI technicians to request NTE increases on individual leak responses if applicable.
Tracking and invoicing leak service calls.
Delivering invoices to customer-specific locations (work order systems, customized email addresses, etc.)
Tracking inspection programs.
Working in internal systems to track roof inspection data.
Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion.
Maintain a weekly schedule for WTI field technicians and Program Manager (to share with customers).
Inputting budgets, editing, and categorizing recommendations from WTI field technicians.
Submitting reports and files for internal quality control.
Editing reports as needed based on feedback from quality control personnel.
Delivering reports to the Program Manager/customer.
Customer portals
Updating customer work order status with ETA
Updating customer invoice system with Invoice
Special Project Assignments
Be accountable for managing your day based on tasks set forth by the Program Manager.
SKILLS AND ABILITIES:
Excellent verbal and written communication skills, including facilitating professional presentations.
Able to work and communicate with all levels of management.
Computer proficient in Microsoft Office Suite - Excel, Word, PowerPoint, and Visio- Adobe, Smartsheet, SAP, etc.
(Experience with SAP Accounting is preferred.)
Must have proficient organizational and problem-solving skills, multi-tasking, and be adaptable to change.
Must be able to work effectively independently or in a team environment.
The salary range for applicants in this position generally ranges between $48,000 and $60,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-26 15:11:35
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is intended as a hybrid position, working part of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates.
Review customer purchasing documents and submit to Legal via OnBase for compliance validation.
Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements.
Coordinate with Accounts Payable for vendor onboarding and information verification.
Collect and track pre-award documentation including bonds, insurance certificates, and W-9 forms.
Conduct compliance reviews for new project setups to ensure contractual obligations are met.
Maintain and submit accurate General Contracting sales reports and daily new order reports for Marketing.
Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy.
Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner.
Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling.
Monitor order fulfillment to ensure timely shipping and billing.
Process product returns by collecting necessary details and securing proper approvals.
Verify that discounted orders are supported by an approved Special Price Form.
Issue credit memos within three business days of receiving necessary approvals.
Maintain a customer service error rate of no more than 1%, striving for zero.
Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing.
Stay informed and compliant with company policies and operational procedures.
Build and sustain professional relationships with internal departments, Sales Reps, and external customers.
Complete special projects and reports with a high degree of accuracy and timeliness.
EXPERIENCE
A minimum of 2-4 years of customer service experience
Office/Business support background with 3+ years experience in a high-paced office environment.
OTHER SKILLS AND ABILITIES:
Customer Service background with 2+ years experience in a high paced office environment
SAP experience preferred
Basic computer skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to solve problems
Possess excellent verbal and written communication skills
Must have excellent phone skills
Must be well organized and keep clear concise records
Proactive and look for areas of improvement
The high degree of flexibility and ability to multitask
Must be a team player and possess a "can do" attitude
Analytical abilities (recognize errors, evaluate trends, anticipate difficulties)
Excellent communication skills with the ability to read, write and communicate fluently in EnglishThe salary range for applicants in this position generally ranges between $45,000 and $56,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-26 15:11:35
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Specification Specialist reviews and develops project specifications and Scopes of Work to ensure compliance with local building codes, industry standards, and company standards, using their expertise to select appropriate items based on project requirements.
We are looking for an Associate Specification Specialist to support our Pacific Northwest Region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop AIA MasterFormat specifications that comply with Tremco requirements, purchasing agreements, local building codes, and industry standards (NRCA, SPRI, Factory Mutual, etc.).
Develop specifications in compliance with IBC, IECC, and Tremco-specific requirements & standards
Develop specifications based on individual project Scopes of Work, using expertise, experience, and best practices to select appropriate items.
Assist Estimators in understanding specifications for bid preparation and pricing.
Calculate wind-uplift design pressures based on project specifics.
Understand and apply 3rd party test reports for Tremco systems for specifications
Identify and resolve service, process, or quality system problems; ensure proper resolution implementation.
Implement best practices to enhance the efficiency and accuracy of the specification development process.
Stay updated with compliance policies to ensure specifications and drawings align with contract agreements.
Monitor and ensure compliance with evolving building codes, industry regulations, and roofing standards by staying current with building code changes; escalate and implement necessary adjustments in design and construction practices.
Ensure specification work is completed in a timely manner
Ensure specification work is compliant, clear, concise, correct, and complete.
Ensure compatibility of specified products.
Collaborate, coordinate, and communicate with Program Managers, Construction Managers, Sales, Estimators, and Field Technicians throughout the specification development process to ensure contract requirements are specified.
Communicate with Product & Technical as needed throughout the specification development process.
Provide support to the Specification Specialist team and Product & Technical Solutions Department to achieve company-wide goals and targets.
Maintain educational credentials
Responsibilities include any and all responsibilities deemed necessary by the manager
Utilize Tremco's platforms for job and data management (E-builder, Spec Writer, Salesforce, Microsoft Teams, etc.).
Competent in Tremco's products and systems, including application, use, coverage rates, compatibility, and limitations.
Competent in UL Product iQ, RoofNav, Florida Building Code (NEMO reports) and NRCA Roof Wind Designer websites/programs.These additional duties may also be required depending on region:
Prepare and review addenda and pre-bid documentation as needed.
Create AutoCAD drawings from detailed Scopes of Work.
Use established cost models to build a price for company bids
Assist & train Sales Reps with the Specification process
Assist & train in proposal/presentation preparation for key accounts
CERTIFICATES, LICENSES, REGISTRATIONS:
American Institute of Architects (AIA) member
Construction Specifications Institute (CSI) member OTHER SKILLS AND ABILITIES:
Computer Skills - Ability to efficiently use computers, type accurately, navigate the internet, and utilize basic computer functions to support daily tasks and communication.Highly ProficientAttention to Detail - Ensuring specifications are accurate and meet company standards.ProficientTechnical Knowledge - Understanding of building materials and codes, construction techniques, as well as building material characteristics, performance and compatibilityStrongTechnical Knowledge - CAD knowledge / familiarityStrongAnalytical Skills - Ability to assess project requirements and select appropriate items.StrongCommunication Skills - Effectively communicate verbally and in writingStrongOrganizational Skills - Managing multiple projects and administrative tasks efficiently in alignment with deadlinesStrongProblem-Solving - Addressing any discrepancies or issues in project specificationsStrongCollaboration Skills - Effectively collaborating with colleagues and sales teams.StrongTechnical Adaptability - Learning and using various software or tools; adapting to new technologies and processes; troubleshooting and resolving technical issues.StrongCognitive Flexibility - Ability to learn new concepts quickly; problem solving in novel situations; open-mindedness to different perspectivesStrongProgram Familiarity - Microsoft 365 suite, Salesforce, RoofNav, UL IQ, Miami-Dade Product Control SearchStrong
The salary range for applicants in this position generally ranges between $60,000 and $74,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Seattle, Washington
Posted: 2025-06-26 15:11:33
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Program Administrator supports the National Account Team Lead and other Program Managers in a behind-the-scenes role.
The Program Administrator should be a detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements.
The Program Administrator will be responsible for working on multiple Programs (service contracts) and executing the day-to-day requirements outlined by the National Account Team Lead and/or the Program Manager.
*THIS IS A 100% REMOTE POSITION.
*
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Writing proposals for customer accounts.
Understanding customer-specific requirements (applicable discounts, labor/material break out, taxes, etc.)
File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity.
Understanding different labor rates for each WTI region(s).
Understanding different WTI service types and how they are priced.
Managing multiple leak response programs.
Tracking leak calls and WTI service response times.
Managing subcontractor invoices and completing paperwork.
Working with regional administrators to re-dispatch leak calls, get progress updates, etc.
Working with WTI technicians to request NTE increases on individual leak responses if applicable.
Tracking and invoicing leak service calls.
Delivering invoices to customer-specific locations (work order systems, customized email addresses, etc.)
Tracking inspection programs.
Working in internal systems to track roof inspection data.
Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion.
Maintain a weekly schedule for WTI field technicians and Program Manager (to share with customers).
Inputting budgets, editing, and categorizing recommendations from WTI field technicians.
Submitting reports and files for internal quality control.
Editing reports as needed based on feedback from quality control personnel.
Delivering reports to the Program Manager/customer.
Customer portals
Updating customer work order status with ETA
Updating customer invoice system with Invoice
Special Project Assignments
Be accountable for managing your day based on tasks set forth by the Program Manager.
SKILLS AND ABILITIES:
Excellent verbal and written communication skills, including facilitating professional presentations.
Able to work and communicate with all levels of management.
Computer proficient in Microsoft Office Suite - Excel, Word, PowerPoint, and Visio- Adobe, Smartsheet, SAP, etc.
(Experience with SAP Accounting is preferred.)
Must have proficient organizational and problem-solving skills, multi-tasking, and be adaptable to change.
Must be able to work effectively independently or in a team environment.
The salary range for applicants in this position generally ranges between $48,000 and $60,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-26 15:11:30
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is intended as a hybrid position, working part of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates.
Review customer purchasing documents and submit to Legal via OnBase for compliance validation.
Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements.
Coordinate with Accounts Payable for vendor onboarding and information verification.
Collect and track pre-award documentation including bonds, insurance certificates, and W-9 forms.
Conduct compliance reviews for new project setups to ensure contractual obligations are met.
Maintain and submit accurate General Contracting sales reports and daily new order reports for Marketing.
Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy.
Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner.
Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling.
Monitor order fulfillment to ensure timely shipping and billing.
Process product returns by collecting necessary details and securing proper approvals.
Verify that discounted orders are supported by an approved Special Price Form.
Issue credit memos within three business days of receiving necessary approvals.
Maintain a customer service error rate of no more than 1%, striving for zero.
Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing.
Stay informed and compliant with company policies and operational procedures.
Build and sustain professional relationships with internal departments, Sales Reps, and external customers.
Complete special projects and reports with a high degree of accuracy and timeliness.
EXPERIENCE
A minimum of 2-4 years of customer service experience
Office/Business support background with 3+ years experience in a high-paced office environment.
OTHER SKILLS AND ABILITIES:
Customer Service background with 2+ years experience in a high paced office environment
SAP experience preferred
Basic computer skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to solve problems
Possess excellent verbal and written communication skills
Must have excellent phone skills
Must be well organized and keep clear concise records
Proactive and look for areas of improvement
The high degree of flexibility and ability to multitask
Must be a team player and possess a "can do" attitude
Analytical abilities (recognize errors, evaluate trends, anticipate difficulties)
Excellent communication skills with the ability to read, write and communicate fluently in EnglishThe salary range for applicants in this position generally ranges between $45,000 and $56,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-26 15:10:29
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Job SummaryIntegra Education are seeking a highly organised/experienced and detail-oriented Office Administrator/Personal Assistant to join our clients team in Shipley.
The Administrative Assistant will provide crucial support to the Lead Professional, Lead Tutor and the tutoring team in the provision for a student working through GCSE and A-Level subjects.
This role involves ensuring smooth administrative operations, coordinating lesson materials, tracking key reports, supporting in IT and assisting in scheduling and compliance.
Additionally, the Administrative Assistant/Personal Assistant will play an active role in safeguarding lessons, monitoring tutor compliance, finance tracking and managing communication between therapists and the educational team.
Key Responsibilities:
Meeting Support: Set up meetings between different parts of the team and therapists that work with MC.
Attend all meetings related to the provision, including biweekly tutor meetings, annual reviews, and multi-disciplinary team (MDT) meetings.
Record and distribute detailed minutes and action items for all meetings within the allocated deadline.
Track progress on action items and follow up on outstanding tasks to ensure timely completion.
Safeguarding and Lesson Support: Safeguard lessons by monitoring compliance with safeguarding protocols, ensuring accurate reporting of concerns.
Support the Lead Tutor in identifying and reporting any safeguarding concerns that arise during lessons.
Report Tracking and Follow-up: Monitor and track all reports from various therapies (e.g., occupational therapy, speech therapy), ensuring they are received on time.
Chase up late or missing reports to ensure deadlines are met and documentation remains up to date.
Support the Lead Tutor in ensuring all reports are appropriately filed and referenced in ongoing student care and curriculum planning.
Support the Lead Professional with consolidation of each report and notifying the required parties of their actions
Scheduling and Coordination: Assist with the scheduling of annual reviews, MDT meetings, and other key appointments related to the student's educational and therapeutic needs.
Coordinate with the Lead Tutor to support the scheduling of mock exams, assessments, and tutor training sessions.
Support the student's family and external professionals with meeting coordination and communication.
Materials and Resource Management: Oversee the stock levels of learning materials and other resources required for lessons, including occupational therapy (OT) and home-based learning tools.
Place orders for materials as needed, ensuring they are delivered on time and within budget.
Organise and manage the delivery of learning materials to the student's home, coordinating with suppliers and service providers.
Support with overseeing licences for online platforms ensuring that these are renewed where necessary.
Compliance and Tracking: Track tutor training, certifications, and compliance with safeguarding and other professional standards, ensuring all records are kept up to date.
Maintain a central record of all members of the team.
Maintain a record of all tutor training and ensure that required courses and certification are completed on time.
Monitor and update compliance records, reporting any gaps or non-compliance to the Lead Tutor.
Ensuring that annual/repeat training is proactively scheduled, held and completed before the previous training has expired.
Bitpaper Management: Setup and Support: Responsible for setting up Bitpaper sessions for tutors upon request, ensuring that the correct templates and materials are uploaded and available for each lesson.
Session Saves and Documentation: Complete and manage the saving of Bitpaper postlesson, ensuring all work and annotations are accurately saved and stored for future reference.
Troubleshooting: Provide troubleshooting support to tutors and students in using the Bitpaper platform, ensuring smooth operation and timely resolution of any technical issues.
IT Coordinator Responsibilities: Act as the primary liaison with the external IT support team, ensuring smooth coordination and addressing any technical issues.
Manage user accounts, passwords, and permissions for staff within the system, ensuring secure and appropriate access.
Oversee and manage SharePoint, including the organisation of all user channels and document libraries, to ensure efficient collaboration and resource management.
Provide IT troubleshooting support to staff and act as the first point of contact for resolving technical difficulties within the online provision.
Coordinate with the IT team to ensure smooth operation of all technological systems, ensuring timely resolution of any technical issues that impact lessons or administrative processes.
Oversee the renewal and maintenance of software licenses and IT infrastructure relevant to the provision.
Support the team with platform setup and user management for any additional digital tools required for online learning and communications.
Ensure that IT processes align with the provision's data protection and security policies including adherence to GDPR and other relevant laws.
Induction of New Staff: Prepare and send the Welcome Pack one week before the start date, including handbooks, Zoom/Bitpaper links, and policies.
Schedule and coordinate induction meetings, training sessions, and provide any required materials.
Track new staff progress during the induction, ensuring completion of onboarding tasks and compliance with policies.
Serve as a point of contact for queries and assist with onboarding-related issues.
Requirements of this role:
Proven experience as an Administrative or Personal Assistant.
Available to work Monday to Thursday 09:00 to 17:30 and Friday 09:00 till 17:00
Holds an Enhanced DBS on the Update Service - or willing to apply
Strong communication skills, both verbal and written, with confidence in delivering information effectively.
Highly organised with the ability to manage multiple tasks simultaneously.
Demonstrated expertise in scheduling and planning.
Exceptional time management skills, with a strong ability to prioritise tasks and manage workload efficiently.
Benefits of this role:
Hourly pay of £17.00 to £20.00 (UMB)
Flexible payment schedule - choose between weekly or monthly
Complimentary online CPD training courses with over 750 to choose from - fully funded by us
Comprehensive support from the dedicated team throughout the package
This role is a term time only role and will follow the school holiday dates for Leeds City Council.
Holiday requests will not be approved during term time unless there are exceptional circumstances.
If you're interested in this role and would like to learn more, please don't hesitate to get in touch by calling 01925 594 203 or emailing ....Read more...
Type: Contract Location: Shipley, England
Start: ASAP
Duration: On Going
Salary / Rate: £17 - £20 per hour + Weekly or Monthly Pay
Posted: 2025-06-25 15:26:29
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Our client is currently seeking a Private Client Solicitor, preferably with 5 years+ PQE to join their Private Client Team in Leeds.
Their Private Client team is one of largest and most successful private client teams outside London, specialising in the administration of complex, high value & prestigious estates. Working within a team you will have the opportunity to work with great clients, many of which have worked with the business for many years.
General responsibilities include but are not limited to: , Dealing with high value and technical private client work revolving around capital tax planning, the use of trusts, asset protection and succession issues generally , Advising on the maximisation of capital tax reliefs and opportunities for capital tax mitigation or deferral, particularly in relation to agricultural and/ or business assets , Considering and advising on the creation of new trusts as well as altering existing trusts , Compliance requirements for trusts and other entities, including the Trust Registration Service , Drafting wills and letters of wishes, powers of attorney, trusts, deeds of appointment and advancement etc. , The use of life insurance with trusts in estate planning , Dealing with all aspects of estate administration, including complex estates of high value, estates which include agricultural and / or business property, taxable estates, and intestacies , Attendings meetings with the personal representatives and third parties, collating information on the assets and liabilities and verifying that information, arranging the valuation of assets, preparing applications for grants of representation, including both online submissions and paper applications, drafting full Inheritance Tax accounts and returns of estate information, dealing with HMRC enquiries , Drafting full estate accounts , Calculating inheritance tax liabilities on death and assessing and advising on methods of reduction , Advising on deeds of variation, deeds of disclaimer and other post death tax planning The ideal candidate will be a qualified Private Client Solicitor with 5 years+ PQE.
A STEP Membership would be advantageous, although not essential providing you are happy to undertake this qualification in the future.
Ability to prioritise and manage a varied caseload
Strong academic background
Excellent communication skills
Keen attention to detail
Having been established for over 25 years, we are experts in legal recruitment.
Our strength derives from the fact that we are well-known, well-respected and have developed long-standing bonds with both our clients and candidates and have become an authority on all aspects of legal recruitment.
If you would like to apply for this role or have any questions, please contact Sophie Linley at Sacco Mann on 0113 236 6711 or ask to speak to another member of the Private Practice team.
Alternatively, if you know of anyone who would be suitable for this role then please let them or us know as we offer a reward for successful referrals.
For full terms please see our website. ....Read more...
Type: Permanent Location: Leeds, England
Posted: 2025-06-25 09:59:16
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IT Support AnalystUp to £28,000 DOESouth West London
The role
Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it.
Key duties
Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information.
Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary.
Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary. Resolve tickets in a timely manner, keeping the customer updated at all stages of the process.
Image laptops and desktops using SCCM.
Create and manage user accounts using Active Directory and MS Exchange and Office 365.
Provide clear communication to the team to ensure that knowledge of issues and fixes is shared.
Respect confidentiality of customer information and promote adherence to security policies.
Maintain accurate records of IT assets
Skills required
Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics.
Ideal: Software packaging, OS deployment (SCCM) and PowerShell.
Company overview
Our client is a leading specialist in providing integrated marketing amongst other things.
With over 800 employees in the business you will provide support across offices in and around London.
Their belief in people is the driver behind everything they do.
The company strives to attract talented IT engineers that are specialists in their fields.
Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally.
In addition to this commitment, talent and sheer hard work gets noticed and rewarded.
For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life.
Benefits
Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pmBase salary will be up to £28k25 days' annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career pathContinual professional development plansExcellent benefits such as company pension/healthcare/season ticket loanAccess to onsite gym
....Read more...
Type: Permanent Location: Kensington and Chelsea, England
Start: 11/06/2025
Salary / Rate: £27000.00 - £28000.00 per annum
Posted: 2025-06-24 17:08:09
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A highly-regarded law firm is seeking a Trust & Tax Assistant to join their well-established Private Wealth team, based in their Manchester city centre office.
This is a fantastic opportunity for someone with a solid foundation in trust and estate administration or private client work, who is looking to take the next step in their career within a supportive and friendly team environment.
The role will see you working closely with experienced Partners, the firms Trust Manager, and wider team members, dealing with a broad spectrum of trust administration, probate, and tax matters.
Key responsibilities include liaising with clients and third parties, assisting with trust accounts and tax returns, calculating tax liabilities, attending and minuting trustees meetings, managing trust payments and distributions, and drafting investment policy statements.
The role also involves maintaining clear communication, supporting billing, and contributing to wider team tasks.
You will ideally:
- Possess a strong interest in private client work, especially trust and estate administration
- Have prior experience within a trust or probate team, or in a private client setting
- Have excellent attention to detail and strong organisational skills
- Possess the ability to manage competing deadlines and multi-task effectively
- Have good judgement and a logical, problem-solving approach
- Be familiar with CCH or similar tax reporting software (training available)
- Be a team player who is self-motivated and confident when dealing with clients and advisors
Whats on Offer:
- 25+ days holiday, increasing with service (plus office closure over Christmas)
- Hybrid working
- SMART pension scheme
- Travel & private medical insurance
- Death in service benefit (3x salary)
- Two volunteering days per year
- Career development opportunities
This is an excellent opportunity to join a reputable firm known for its great working culture and high-quality legal services. If youre looking to grow your career in trust and tax within a forward-thinking private client team, this could be the role for you. Please call Justine for further details on 0161 914 7357 or please email your current CV to j.forshaw@clayton-legal.co.uk ....Read more...
Type: Permanent Location: Manchester,England
Start: 24/06/2025
Salary / Rate: Competitive
Posted: 2025-06-24 15:17:12
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JOB DESCRIPTION
Serve as a link between management and associates by handling questions, interpreting and administering policies, and helping resolve work-related problems.
Advise managers on organizational policy matters such as equal employment opportunity and harassment, and recommend needed changes.
Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, assisting in terminating associates, and administering disciplinary procedures.
Plan and conduct new associate orientation to foster positive attitude toward organizational objectives.
Identify staff vacancies and recruit, interview and select applicants.
Represent organization at personnel-related hearings and investigations.
Administer compensation, benefits and performance management systems.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9.5 paid holidays and two floating holidays per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Fairborn, Ohio
Posted: 2025-06-24 15:11:37
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JOB DESCRIPTION
Serve as a link between management and associates by handling questions, interpreting and administering policies, and helping resolve work-related problems.
Advise managers on organizational policy matters such as equal employment opportunity and harassment, and recommend needed changes.
Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, assisting in terminating associates, and administering disciplinary procedures.
Plan and conduct new associate orientation to foster positive attitude toward organizational objectives.
Identify staff vacancies and recruit, interview and select applicants.
Represent organization at personnel-related hearings and investigations.
Administer compensation, benefits and performance management systems.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9.5 paid holidays and two floating holidays per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Fairborn, Ohio
Posted: 2025-06-24 15:10:36
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A fantastic opportunity is available for a Private Client Solicitor to join an established Top 60 law firm who have one of the most experienced private client teams in the country.
The firm have a strong track record in managing high-net-worth clients and complex cases and are looking for an ambitious and self-motivated Solicitor to join their team based in Northampton.
The firm offer a cohesive environment and are looking for a Private Client Solicitor who is now looking to make a long-term move.
The Role
Joining the team, you will handle your own varied caseload of private client matters ranging from will drafting, administration of estates, preparation of estate accounts, dealing with drafting deeds of variation all related taxation issues and drafting deeds of variation.
Key Responsibilities
Advise on a range of issues across Private Client
Develop opportunities for referral work across the business
Actively participate in business development opportunities
Working alongside experienced partners with a range of local and national clients
About You
NQ - 5 years PQE with strong private client experience
Excellent client communication
Fantastic relationship building skills
Excellent technical ability and drafting skills
What's in it for you?
27 days annual leave with additional public holidays
Private Health Insurance
Optical discounts
Bonus scheme
Electric vehicle scheme
International secondment options for NQ - 5 PQE
Life Assurance
Gym membership contribution
If you are interested in this Private Client Solicitor role in Northampton then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information or if you've a CV to hand, please submit this for review.
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. ....Read more...
Type: Permanent Location: Northampton, England
Salary / Rate: £40000 - £60000 per annum
Posted: 2025-06-24 10:07:15
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We are currently looking for an Optical Assistant to join an advanced independent practice based in Sleaford, Lincolnshire.
This is an outstanding opportunity to join a lovely practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.
The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.
Optical Assistant - Role
Modern, patient focused environment
Working between 2 practice which are close by
Part of a team of 3-5 people in each practice
Continued investment into the business
Loyal patient base
Assisting the high quality team focussing on high levels of care
Assisting with dispensing, pre-screening, adjustments, collections, reception and general admin
Helping to run social media accounts
5 days a week including Saturdays
Opening times from 9am to 5pm (3.30pm on a Sat)
Salary between £23,000 to £25,000 depending on experience
Optical Assistant - Requirements
Recent experience working within Opticians
Independent experience would be advantageous
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply' link as soon as possible. ....Read more...
Type: Permanent Location: Sleaford, England
Salary / Rate: £23000 - £25000 per annum
Posted: 2025-06-24 09:36:23
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This is an outstanding opportunity to join a lovely practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.
The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.
Dispensing Optician- Role
Modern, patient focused environment
Small but busy practice
Team of 3-4 people
Working as the main dispenser
Continued investment into the business - OCT
Specialist clinics - low vision, complex CL's
Access to high quality products
Loyal patient base
Assisting with complex dispensing, pre-screening, adjustments, collections, reception and general admin
Assisting with glazing
Helping to run social media accounts
Stock selection and management
3, 4 or 5 days a week including Saturdays
Opening times from 9am to 5pm (3.30pm on a Sat)
Salary between £28,000 to £34,000 DOE
Dispensing Optician - Requirements
Qualified Dispensing Optician registered with the GOC
Independent experience would be advantageous
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
Happy to work in all areas of the practice
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply' link as soon as possible. ....Read more...
Type: Permanent Location: Sleaford, England
Salary / Rate: £28000 - £34000 per annum
Posted: 2025-06-24 09:36:12
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The Warehouse Stores Controller/Stock Controller position is working days Monday to Friday with a leading Building Product manufacturing business.
The Engineering Stores Controller/Stock Controller position is on a permanent basis with responsibilities for the management of the day-to-day operation of the Engineering Stores with order request processing and administering the financial reconciliation of Stores Stocks/Orders, and to administer the computerised planned maintenance system.What's in it for you as an Warehouse Stores Controller
Basic salary circa £29,000 per annum
Bonus Scheme
Company Pension
Overtime paid at a premium
Days based position Monday to Friday
Location - Alfreton/Mansfield
Industry leading benefits package
Accredited training and development (IOSH, FLT)
Key Responsibilities and Tasks as an Warehouse Stores Controller
Engineering parts and consumables stores control and stock allocation
The day-to-day management of the Engineering stores
The development and improvement of Stores organization and inventory control
Develop and control parameters for the Factory based Stores locations
Develop and provide an effective Stores service to the Engineering Department, whilst assisting departmental Managers in the enforcement of the correct administration disciplines to ensure efficiency
Development into controlling the purchasing of all materials and to ensure financial administrative procedures and disciplines are followed
To follow Company preferred supplier base
Liaise with Engineering Department as required
The compilation of quarterly Store performance reports, to include such areas as increased supplier base, improvements in cost base and service elements
Close involvement with Unit Accounts Department to ensure smooth administrative and financial procedures.
Skills, Qualifications and Attributes as an Warehouse Stores Controller
As Engineering Stores Controller/Stock Controller you will be responsible to the Engineering Manager on a day-to-day basis with line responsibility to the Factory Manager for financial administration
Desirable Managing an Engineering or Stores System - stock control, computer based - E.G MRP
Computer literate including Microsoft Word, Excel, (All round IT skills)
Good communication skills/telephone manner
Desirable as a certified FLT, counterbalance driver, training can also be provided
Experience of working within a manufacturing or engineering administration or stock control environment is desirable but not essential
If you are interested in the Engineering Store Controller/Stock Controller role then please apply straight awayKey words Engineering Stores Controller/Stock Controller ....Read more...
Type: Permanent Location: Mansfield, England
Start: ASAP
Salary / Rate: Up to £28900.00 per annum
Posted: 2025-06-20 16:43:11
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Job Summary:
The Administrative Assistant will provide crucial support to the Lead Professional, Lead Tutor and the tutoring team in the provision for a student working through GCSE and A-Level subjects.
This role involves ensuring smooth administrative operations, coordinating lesson materials, tracking key reports, supporting in IT and assisting in scheduling and compliance.
Additionally, the Administrative Assistant will play an active role in safeguarding lessons, monitoring tutor compliance, finance tracking and managing communication between therapists and the educational team.
Key Responsibilities:
Meeting Support: Set up meetings between different parts of the team and therapists that work with MC.
Attend all meetings related to the provision, including biweekly tutor meetings, annual reviews, and multi-disciplinary team (MDT) meetings.
Record and distribute detailed minutes and action items for all meetings within the allocated deadline.
Track progress on action items and follow up on outstanding tasks to ensure timely completion.
Safeguarding and Lesson Support: Safeguard lessons by monitoring compliance with safeguarding protocols, ensuring accurate reporting of concerns.
Support the Lead Tutor in identifying and reporting any safeguarding concerns that arise during lessons.
Report Tracking and Follow-up: Monitor and track all reports from various therapies (e.g., occupational therapy, speech therapy), ensuring they are received on time.
Chase up late or missing reports to ensure deadlines are met and documentation remains up to date.
Support the Lead Tutor in ensuring all reports are appropriately filed and referenced in ongoing student care and curriculum planning.
Support the Lead Professional with consolidation of each report and notifying the required parties of their actions
Scheduling and Coordination: Assist with the scheduling of annual reviews, MDT meetings, and other key appointments related to the student's educational and therapeutic needs.
Coordinate with the Lead Tutor to support the scheduling of mock exams, assessments, and tutor training sessions.
Support the student's family and external professionals with meeting coordination and communication.
Materials and Resource Management: Oversee the stock levels of learning materials and other resources required for lessons, including occupational therapy (OT) and home-based learning tools.
Place orders for materials as needed, ensuring they are delivered on time and within budget.
Organise and manage the delivery of learning materials to the student's home, coordinating with suppliers and service providers.
Support with overseeing licences for online platforms ensuring that these are renewed where necessary.
Compliance and Tracking: Track tutor training, certifications, and compliance with safeguarding and other professional standards, ensuring all records are kept up to date.
Maintain a central record of all members of the team.
Maintain a record of all tutor training and ensure that required courses and certification are completed on time.
Monitor and update compliance records, reporting any gaps or non-compliance to the Lead Tutor.
Ensuring that annual/repeat training is proactively scheduled, held and completed before the previous training has expired.
Bitpaper Management: Setup and Support: Responsible for setting up Bitpaper sessions for tutors upon request, ensuring that the correct templates and materials are uploaded and available for each lesson.
Session Saves and Documentation: Complete and manage the saving of Bitpaper postlesson, ensuring all work and annotations are accurately saved and stored for future reference.
Troubleshooting: Provide troubleshooting support to tutors and students in using the Bitpaper platform, ensuring smooth operation and timely resolution of any technical issues.
IT Coordinator Responsibilities: Act as the primary liaison with the external IT support team, ensuring smooth coordination and addressing any technical issues.
Manage user accounts, passwords, and permissions for staff within the system, ensuring secure and appropriate access.
Oversee and manage SharePoint, including the organisation of all user channels and document libraries, to ensure efficient collaboration and resource management.
Provide IT troubleshooting support to staff and act as the first point of contact for resolving technical difficulties within the online provision.
Coordinate with the IT team to ensure smooth operation of all technological systems, ensuring timely resolution of any technical issues that impact lessons or administrative processes.
Oversee the renewal and maintenance of software licenses and IT infrastructure relevant to the provision.
Support the team with platform setup and user management for any additional digital tools required for online learning and communications.
Ensure that IT processes align with the provision's data protection and security policies including adherence to GDPR and other relevant laws.
Induction of New Staff: Prepare and send the Welcome Pack one week before the start date, including handbooks, Zoom/Bitpaper links, and policies.
Schedule and coordinate induction meetings, training sessions, and provide any required materials.
Track new staff progress during the induction, ensuring completion of onboarding tasks and compliance with policies.
Serve as a point of contact for queries and assist with onboarding-related issues.
Requirements of this role:
Proven experience as an Administrative or Personal Assistant.
Available to work Monday to Thursday 09:00 to 17:30 and Friday 09:00 till 17:00
Holds an Enhanced DBS on the Update Service - or willing to apply
Strong communication skills, both verbal and written, with confidence in delivering information effectively.
Highly organised with the ability to manage multiple tasks simultaneously.
Demonstrated expertise in scheduling and planning.
Exceptional time management skills, with a strong ability to prioritise tasks and manage workload efficiently.
Benefits of this role:
Hourly pay of £15.91 to £16.00 (UMB)
Flexible payment schedule - choose between weekly or monthly
Complimentary online CPD training courses - fully funded by us
Comprehensive support from the dedicated team throughout the package
This role is a term time only role and will follow the school holiday dates for Leeds City Council.
Holiday requests will not be approved during term time unless there are exceptional circumstances.
If you're interested in this role and would like to learn more, please don't hesitate to call us at 01925 594 203 or email ....Read more...
Type: Contract Location: Shipley, England
Start: ASAP
Duration: On Going
Salary / Rate: £17 - £20 per hour + Weekly or Monthly Pay
Posted: 2025-06-20 13:35:50
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A fantastic opportunity is available for a Private Client Fee Earner to join an award-winning firm based in the heart of Sheffield.
Our client has significant presence in the Sheffield legal market and is well regarded for their high-quality work.
This role will suit a Private Client Chartered Legal Executive / Fee Earner who is looking to progress and build a long-term career with a firm, including responsibility and supervision of junior members of the department.
Joining the Private Client department, you will be dealing with a full caseload of existing files consisting of a range of matters including Wills, Lasting Powers of Attorney, Wealth Planning/Protections, Probate, Interstate Administration, Trusts, Court of Protection, and general elderly client matters.
You will assist the head of department, build your own workload, and supervise junior members of the team.
There will be various opportunities within this role to get involved with marketing and business development.
You will ideally have long standing experience within private client work, having run your own full caseload of private client matters and have fantastic knowledge of Wills, Probate, Trusts, and Elderly client practice, along with experience in preparing Estate and Trusts accounts.
Those that are Chartered Legal Executives or STEP qualified are encouraged to apply, but the firm will also consider non-qualified Private Client Fee Earners with strong experience.
If you are interested in this Private Client Fee Earner role in Sheffield then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information or if you've a CV to hand, please submit this for review.
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website. ....Read more...
Type: Permanent Location: Sheffield, England
Salary / Rate: £34000 - £35000 per annum
Posted: 2025-06-20 13:32:50
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Customer Service Administrator
Location: Poole
Salary: up to £29,000 per annum
Hours: Monday Friday 7:30am 4pm (early finish on Fridays)
FREE onsite parking
Our client is seeking an experienced professional who excels at building strong relationships, thrives in a fast-paced environment, and demonstrate exceptional attention to details and multitasking abilities.
Duties:
- Be the main point of contact for customers
- Handle customer enquiries from initial contact through to the end, providing consistent communication
- Manage your own accounts, and nurture that relationship
- Provide information and support regarding the services
- Process orders through the system, and be proactive with repeat orders
- Prepare accurate labour costings and generate detailed quotations
- Work closely with internal teams within the business
- Accurately loading sales orders into the system
Skills:
- Excellent attention to detail
- Strong desire to succeed
- Ability to multitask
- Strong ability to build relationships
- Previous customer service experience is essential
- Strong administrative experience
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or APPLY NOW!
....Read more...
Type: Permanent Location: Poole,England
Start: 20/06/2025
Salary / Rate: £27000 - £29000 per annum
Posted: 2025-06-20 12:37:04
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Program Administrator supports the National Account Team Lead and other Program Managers in a behind-the-scenes role.
The Program Administrator should be a detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements.
The Program Administrator will be responsible for working on multiple Programs (service contracts) and executing the day-to-day requirements outlined by the National Account Team Lead and/or the Program Manager.
*THIS IS A 100% REMOTE POSITION.
*
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Writing proposals for customer accounts.
Understanding customer-specific requirements (applicable discounts, labor/material break out, taxes, etc.) File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity. Understanding different labor rates for each WTI region(s). Understanding different WTI service types and how they are priced. Managing multiple leak response programs.
Tracking leak calls and WTI service response times.
Managing subcontractor invoices and completing paperwork.
Working with regional administrators to re-dispatch leak calls, get progress updates, etc.
Working with WTI technicians to request NTE increases on individual leak responses if applicable. Tracking and invoicing leak service calls.
Delivering invoices to customer-specific locations (work order systems, customized email addresses, etc.) Tracking inspection programs.
Working in internal systems to track roof inspection data.
Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion. Maintain a weekly schedule for WTI field technicians and Program Manager (to share with customers). Inputting budgets, editing, and categorizing recommendations from WTI field technicians.
Submitting reports and files for internal quality control.
Editing reports as needed based on feedback from quality control personnel.
Delivering reports to the Program Manager/customer.
Customer portals Updating customer work order status with ETA Updating customer invoice system with Invoice Special Project Assignments Be accountable for managing your day based on tasks set forth by the Program Manager.
SKILLS AND ABILITIES:
Excellent verbal and written communication skills, including facilitating professional presentations.
Able to work and communicate with all levels of management.
Computer proficient in Microsoft Office Suite - Excel, Word, PowerPoint, and Visio- Adobe, Smartsheet, SAP, etc.
(Experience with SAP Accounting is preferred.) Must have proficient organizational and problem-solving skills, multi-tasking, and be adaptable to change.
Must be able to work effectively independently or in a team environment.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-20 00:18:35
