Application Support Manager - Investment Banking - London / Hybrid
(Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking)
Are you an experienced leader in application support, skilled in managing business-critical systems in high-pressure environments? Do you excel at leading teams, improving service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge.
Our client, a leading global investment bank, is seeking an Application Support Manager to oversee mission-critical applications across their front-to-back office operations.
You will manage a skilled support team, ensure SLA compliance, and act as the escalation point for major incidents, while contributing to the bank's wider technology strategy.
In this role, you'll oversee day-to-day support operations, allocate resources to BAU and project needs, and manage stakeholder communications during high-impact events.
You'll work closely with development, product, and project teams to ensure smooth transitions from delivery into production support, maintaining stability and performance.
Experience in some or all the following technologies is needed: Figaro, Invu, Salesforce, Power BI, Snowflake.
Training will also be provided for any technologies you do not have experience with.
Alongside incident and problem management, you'll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes.
You'll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities.
You should have significant experience leading application support teams in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies.
Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential.
This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability, client satisfaction, and operational resilience.
Location: London, UK / Hybrid working Salary: £75,000 - £90,000 + Bonus + Benefits
Applicants must have the right to work in the UK.
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Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £75000 - £90000 per annum + + Bonus + Benefits + Pension
Posted: 2025-09-15 02:01:21
We're supporting a long-standing family business in the Brackley area in the search for a part-time Accounts Assistant.
This is a great opportunity for someone experienced in finance who's looking for part-time, flexible hours.
You'll be working closely with the Finance Manager, to support day to day accounting duties and provide reliable cover during their periods of leave.
The company has recently transitioned to Microsoft Dynamics 365 Business Central, so a proactive approach and willingness to learn is key, you don't need to be a systems expert, just comfortable getting to grips with something new if you haven't use it previously.
This role would suit someone who enjoys being hands on, can confidently manage transactional finance tasks, and is happy to pitch in to help other areas of the business when needed.
Key responsibilities for the Part Time Accounts Assistant:
Assist with core finance operations and transactional accounts
Process purchase/sales ledger entries and associated queries
Support bank reconciliations and cashflow tracking
Maintain accurate records and contribute to basic month end processes
Collate and prepare payment batches for online banking
Provide holiday cover and general day to day support to the Finance Manager
Work collaboratively to keep things running smoothly
What we're looking for:
Previous experience in a finance/account's role, ideally within an SME
A confident grasp of double entry bookkeeping, journal entry and financial processes
Experience using accounting software
AAT level would be desirable but not a prerequisite
Confident in Microsoft office with good excel skills
A proactive, reliable working style
Someone hands on, with a good sense of when to step up and support
Salary, benefits and additional information:
£26,000 to £30,000 per annum FTE depending on experience
Regular part time hours plus holiday cover
Please indicate hours available as the business is flexible
20 days holiday + Xmas shutdown + Bank Holidays (pro rata)
Parking, pension, healthcare and death in service benefits
Recruitment process:
This role is being advertised via Employ Direct, a service provided by Cameo Consultancy.
As this is an advertising-only service, we are not involved in the selection process.
All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews. ....Read more...
Type: Permanent Location: Brackley, England
Start: 1/09/2025
Salary / Rate: £26000 - £30000 per annum + Flexible part time hours
Posted: 2025-08-21 13:32:39
