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Position: Technical Support Engineer
Job ID: 2394/6
Location: Redhill Surrey
Rate/Salary: £30-£34K +£3500 shift allowance
Benefits: Plus 4 on 4 off shift allowance (12 hour shifts)
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies.
We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Technical Support Engineer
Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries.
Supporting the Team Lead and play a key role in delivering 24/7 service to the client.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Technical Support Engineer:
•Strong commercial awareness with the ability to work independently and take initiative.
•Eager to continuously learn and support new systems and services.
•Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone
•Excellent customer service skills, with confidence in both phone and face-to-face interactions.
•Determining priorities in an environment where customer demand varies constantly.
• Keeping up to date with product knowledge, technical and regulatory changes
• Managing other Shift workers
Qualifications and requirements for the Technical Support Engineer:
Desirable Experience
•Experience in Customer Service and Network Operations
•Technical Engineering background
Familiarity with MOD systems and equipment support
•Hands-on experience with Inmarsat and/or VSAT systems
•Knowledge of customer equipment and systems, including:
•Maritime satellite equipment (Inmarsat)
VSAT systems (Intellian, Seatel, T&T)
Land mobile systems (BGAN, Iridium, Thuraya, GX)
IP networking (e.g., CCNA, JNCIA)
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role. ....Read more...
Type: Permanent Location: Surrey, England
Start: ASAP
Duration: Permanent
Salary / Rate: £34000 - £34000 Per Annum Plus a £3400 shift allowance.
Posted: 2025-07-02 13:50:50
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Position: Technical Support Engineer
Job ID: 2394/4
Location: Cornwall
Rate/Salary: £30-£34K +£3500 shift allowance
Benefits: Plus 4 on 4 off shift allowance (12 hour shifts)
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies.
We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Technical Support Engineer
Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries.
Supporting the Team Lead and play a key role in delivering 24/7 service to the client.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Technical Support Engineer:
•Strong commercial awareness with the ability to work independently and take initiative.
•Eager to continuously learn and support new systems and services.
•Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone.
•Excellent customer service skills, with confidence in both phone and face-to-face interactions.
•Determining priorities in an environment where customer demand varies constantly.
• Keeping up to date with product knowledge, technical and regulatory changes
• Managing other Shift workers
Qualifications and requirements for the Technical Support Engineer:
Desirable Experience
•
Experience in Customer Service and Network Operations
•Technical Engineering background
Familiarity with MOD systems and equipment support
•Hands-on experience with Inmarsat and/or VSAT systems
•Knowledge of customer equipment and systems, including:
•Maritime satellite equipment (Inmarsat)
VSAT systems (Intellian, Seatel, T&T)
•Land mobile systems (BGAN, Iridium, Thuraya, GX)
IP networking (e.g., CCNA, JNCIA)
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role. ....Read more...
Type: Permanent Location: Falmouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: £30000 - £34000 Per Annum Plus £3400 shift allowance
Posted: 2025-06-25 11:19:08
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Are you an experienced lab and data centre professional with a passion for satellite communications and cutting-edge tech? Were looking for a Datacentre Manager to take ownership of a state-of-the-art satellite communications lab and play a key role in supporting mission-critical projects.
As Datacentre Manager, youll oversee the design, maintenance, and operation of the satellite communications lab and supporting datacentre.
Youll work closely with cross-functional teams, manage RF and network testing infrastructure, and ensure the environment is safe, efficient, and future-ready.
This is a hands-on role ideal for someone who thrives in a fast-paced technical environment and enjoys solving real-world engineering challenges.
What Youll Do
- Manage the day-to-day operations of a 60-cabinet datacentre and RF lab
- Install, calibrate, and maintain RF and networking equipment
- Support satellite terminal testing (OTA and via simulators)
- Collaborate with engineering teams to resolve lab issues and prioritise projects
- Maintain documentation and update lab management tools like Patch Manager
- Lead lab audits, safety protocols, and equipment coordination
- Provide technical support across networking, server infrastructure, and RF systems
What Youll Need
- Bachelors degree in IT, engineering, or a related field
- 5+ years of experience in IT infrastructure, lab, or data centre management
- Knowledge of RF/VSAT systems, network configuration, and fault resolution
- Experience with Linux, VMware, and cloud systems (e.g., AWS)
- Familiarity with lab automation tools and DCIM platforms
- Excellent problem-solving, communication, and coordination skills
- Must be a UK citizen or have permanent residency
Bonus Points For
- Experience with RF test equipment and VSAT installations
- Cisco or Juniper certifications (CCNA/CCNP/JUNOS)
- Strong logistical skills, especially around hardware installations and customer demos
This is a fantastic opportunity to join a forward-thinking team working on globally impactful satcom technology.
If you're ready to take the lead in a hands-on technical environment, wed love to hear from you.
Apply now and help shape the future of global connectivity. ....Read more...
Type: Permanent Location: Hertfordshire,England
Start: 20/06/2025
Salary / Rate: Competitive
Posted: 2025-06-20 08:25:05
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JOB DESCRIPTION
We are seeking an experienced and innovative R&D Scientist with deep expertise in the Tile & Stone product segment to join our R&D team in the Consumer Product Goods (CPG) sector.
This role focuses on developing and optimizing both interior and exterior tile, stone, and masonry sealers and treatments, ensuring they meet the highest standards of performance, safety, and regulatory compliance.
The ideal candidate will possess a strong background in chemistry, particularly in the formulation and application of tile & stone products.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Technology Competency:
The R&D Scientist candidate will demonstrate and apply the following skills to their work. Strong understanding of Scientific Methodology.
Hypothesis driven research and problem-solving capability using experimental design, data analysis and documentation. Coating Chemistries: Primary expertise in SB and WB acrylics and sil(ox)anes formulas for use in sealers and protectants on both interior and exterior tile, stone, masonry and concrete surfaces.
Expertise in epoxy, urethane, polyaspartics etc.
valuable Coating Formulation Science: Lead the design, development, and optimization of Tile & Stone sealers, treatments and specialty products for countertops, flooring and other related surfaces. Utilize in-depth knowledge of Tile & Stone sealer market, specifications (TCNA, ANSI, ASTM etc..), and professional end user requirements to develop high-performance products tailored to specific market needs. Apply expert knowledge of organic chemistry and material science to troubleshoot complex formulation issues, enhance product performance, and ensure product stability and safety.
Technical Leadership:
Ability to develop and implement project plans and timelines while managing multiple high level projects.
Measuring progress and providing updates in alignment with marketing Demonstrated capability of becoming a vocal and influential voice in project planning and deliverables together in collaboration with a cross functional team Ability to make strategic decisions (technical and staff utilization) and influence leaders and scientist to execute those initiative while managing business strategy and value creation Outstanding technical skills, interpersonal communication, and presentation skills.
Drive product innovation by researching and integrating new raw materials, technologies, and methodologies into aerosol formulations to enhance performance, durability, and user experience. Proven track record of identifying, researching and prototyping innovative ideas. Address and resolve complex formulation and application challenges, including issues related to stability, compatibility, and application efficacy Continuous learning and intimate awareness of open literature and competitive landscape The R&D Scientist works to assist in the allocation of resources towards initiatives by working with the leadership team to identify long term platform strategies The R&D Scientist demonstrates the ability to have influence in decision making and a demonstrated ability to communicate with project stakeholders and cross-functional teams, leadership and the external scientific community
Organization Leadership:
The R&D Scientist should exhibit the following attributes: Agility to respond to emerging business needs with strong management of change skills Builds strong partnerships internally within R&D, internal functions (marketing, manufacturing, sourcing, etc.) and externally (vendors, customers, etc.) Manage high stakes and challenging situations with all levels of the organization Assess the organizational processes and develop new processes to improve efficiency and quality Demonstrate strong career ambition - potential to become a top leader Strong business acumen
Education Guidelines
BS in Chemistry, Chemical Engineering, Materials, or other equivalent scientific field required MS or PhD is preferred Salary Range: up to $100,000 annually, with bonus eligibility
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 10.5 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
ABOUT US
Solving challenges is the very foundation of who we are.
After all, in the beginning, our founder, sea captain Robert Fergusson, didn't particularly care about paint.
When he founded our company in 1921, he just wanted to keep his ship intact and stumbled upon a valuable solution.
Today, that discovery is Rust-Oleum Corporation.
The same passion that drove the Captain to spend his next few years creating the world's first rust-preventative paint still drives us today.
When we see a problem, we work diligently until we've perfected a solution, which has led to some of the most cutting edge, durable and innovative products in the industry.
Our creative and talented team of over 3000 people across every corner of the world, help us remain the global leader in protective paints and coatings for both home and industry.Apply for this ad Online! ....Read more...
Type: Permanent Location: Brooklyn Park, Minnesota
Posted: 2025-06-18 23:47:49
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JOB DESCRIPTION
We are seeking an experienced and innovative R&D Scientist with deep expertise in the Tile & Stone product segment to join our R&D team in the Consumer Product Goods (CPG) sector.
This role focuses on developing and optimizing both interior and exterior tile, stone, and masonry sealers and treatments, ensuring they meet the highest standards of performance, safety, and regulatory compliance.
The ideal candidate will possess a strong background in chemistry, particularly in the formulation and application of tile & stone products.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Technology Competency:
The R&D Scientist candidate will demonstrate and apply the following skills to their work. Strong understanding of Scientific Methodology.
Hypothesis driven research and problem-solving capability using experimental design, data analysis and documentation. Coating Chemistries: Primary expertise in SB and WB acrylics and sil(ox)anes formulas for use in sealers and protectants on both interior and exterior tile, stone, masonry and concrete surfaces.
Expertise in epoxy, urethane, polyaspartics etc.
valuable Coating Formulation Science: Lead the design, development, and optimization of Tile & Stone sealers, treatments and specialty products for countertops, flooring and other related surfaces. Utilize in-depth knowledge of Tile & Stone sealer market, specifications (TCNA, ANSI, ASTM etc..), and professional end user requirements to develop high-performance products tailored to specific market needs. Apply expert knowledge of organic chemistry and material science to troubleshoot complex formulation issues, enhance product performance, and ensure product stability and safety.
Technical Leadership:
Ability to develop and implement project plans and timelines while managing multiple high level projects.
Measuring progress and providing updates in alignment with marketing Demonstrated capability of becoming a vocal and influential voice in project planning and deliverables together in collaboration with a cross functional team Ability to make strategic decisions (technical and staff utilization) and influence leaders and scientist to execute those initiative while managing business strategy and value creation Outstanding technical skills, interpersonal communication, and presentation skills.
Drive product innovation by researching and integrating new raw materials, technologies, and methodologies into aerosol formulations to enhance performance, durability, and user experience. Proven track record of identifying, researching and prototyping innovative ideas. Address and resolve complex formulation and application challenges, including issues related to stability, compatibility, and application efficacy Continuous learning and intimate awareness of open literature and competitive landscape The R&D Scientist works to assist in the allocation of resources towards initiatives by working with the leadership team to identify long term platform strategies The R&D Scientist demonstrates the ability to have influence in decision making and a demonstrated ability to communicate with project stakeholders and cross-functional teams, leadership and the external scientific community
Organization Leadership:
The R&D Scientist should exhibit the following attributes: Agility to respond to emerging business needs with strong management of change skills Builds strong partnerships internally within R&D, internal functions (marketing, manufacturing, sourcing, etc.) and externally (vendors, customers, etc.) Manage high stakes and challenging situations with all levels of the organization Assess the organizational processes and develop new processes to improve efficiency and quality Demonstrate strong career ambition - potential to become a top leader Strong business acumen
Education Guidelines
BS in Chemistry, Chemical Engineering, Materials, or other equivalent scientific field required MS or PhD is preferred Salary Range: up to $100,000 annually, with bonus eligibility
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 10.5 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
ABOUT US
Solving challenges is the very foundation of who we are.
After all, in the beginning, our founder, sea captain Robert Fergusson, didn't particularly care about paint.
When he founded our company in 1921, he just wanted to keep his ship intact and stumbled upon a valuable solution.
Today, that discovery is Rust-Oleum Corporation.
The same passion that drove the Captain to spend his next few years creating the world's first rust-preventative paint still drives us today.
When we see a problem, we work diligently until we've perfected a solution, which has led to some of the most cutting edge, durable and innovative products in the industry.
Our creative and talented team of over 3000 people across every corner of the world, help us remain the global leader in protective paints and coatings for both home and industry.Apply for this ad Online! ....Read more...
Type: Permanent Location: Brooklyn Park, Minnesota
Posted: 2025-06-18 23:45:12
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Are you passionate about troubleshooting complex technical systems and delivering top-tier customer support? Join a dynamic Global Support Centre team providing mission-critical satellite, networking, and IT solutions to clients worldwide.
This is a varied and engaging role offering deep exposure across VSAT, firewalls, RF, and virtualised networks.
Your Key Responsibilities:
- Provide 2nd-line support across satellite, network, and IT infrastructure
- Monitor global networks and resolve alerts in line with SLAs
- Deliver IP, RF, and routing troubleshooting for remote and fixed networks
- Maintain and improve internal IT systems, including hosting and security infrastructure
- Support corporate users and participate in on-call rota for emergency coverage
Were Looking For:
- Experience in NOC, technical support, networks, or IT/satellite engineering
- Strong communication and customer service skills
- Ability to self-manage, stay calm under pressure, and prioritise tasks
- Desirable: VSAT or satellite knowledge, CCNA/JNCIA-level IP understanding
Whats On Offer:
- Permanent, full-time position based from Cornwall
- Competitive salary + annual bonus (based on company and personal performance)
- Pension scheme matched up to 7.5%
- 25 days holiday + bank holidays
- Free on-site parking
- Opportunities for global travel and technical training
A great role for someone ready to learn, grow, and work on real-world systems supporting global clients. ....Read more...
Type: Permanent Location: Cornwall,England
Start: 18/06/2025
Salary / Rate: Competitive
Posted: 2025-06-18 09:26:05
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Data Centre Operations Analyst - (24/7 Rotation) - Hounslow
A leading Datacentre Provider in Hounslow are looking for a hands-on technical professional with a passion for infrastructure, data centre operations, and customer support.
We are seeking a Data Centre Operations Analyst to support the delivery, operation, and management of client infrastructure across our state-of-the-art UK data centre facilities.
You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment.
This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential.
You'll also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:
Provide on-site support to clients across our data centre locations
Maintain records and ticketing systems to track tasks and updates
Perform audits, cabling, decommissioning, media handling, and rack installations
Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
Ensure the cleanliness and operational readiness of the data centre environment
Liaise with internal teams and customers to fulfil technical requests
Offer assistance through the Service Desk as needed, managing calls and emails
Adhere strictly to all security and compliance procedures
Required Skills and Experience:
Full clean UK driving license required
Experience in a similar role (Datacentre technician, network engineer)
Strong understanding of data cabling installation and management
Comfortable handling customer data securely and professionally
Familiarity with IT systems and hardware troubleshooting
Experience using ticketing systems for workflow and task tracking
Comfortable working rotating shifts, including nights and weekends
Desirable Qualifications:
Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up £26k basic + Shift Allowance 33%.
Total Package Circa £35k ....Read more...
Type: Permanent Location: Hounslow, England
Salary / Rate: £26000.00 - £35000.00 per annum
Posted: 2025-06-17 15:35:53
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Are you an experienced lab and data centre professional with a passion for satellite communications and cutting-edge tech? Were looking for a Satcom Lab Manager to take ownership of a state-of-the-art satellite communications lab and play a key role in supporting mission-critical projects.
As Satcom Lab Manager, youll oversee the design, maintenance, and operation of the satellite communications lab and supporting data centre.
Youll work closely with cross-functional teams, manage RF and network testing infrastructure, and ensure the environment is safe, efficient, and future-ready.
This is a hands-on role ideal for someone who thrives in a fast-paced technical environment and enjoys solving real-world engineering challenges.
What Youll Do
- Manage the day-to-day operations of a 60-cabinet data centre and RF lab
- Install, calibrate, and maintain RF and networking equipment
- Support satellite terminal testing (OTA and via simulators)
- Collaborate with engineering teams to resolve lab issues and prioritise projects
- Maintain documentation and update lab management tools like Patch Manager
- Lead lab audits, safety protocols, and equipment coordination
- Provide technical support across networking, server infrastructure, and RF systems
What Youll Need
- Bachelors degree in IT, engineering, or a related field
- 5+ years of experience in IT infrastructure, lab, or data centre management
- Knowledge of RF/VSAT systems, network configuration, and fault resolution
- Experience with Linux, VMware, and cloud systems (e.g., AWS)
- Familiarity with lab automation tools and DCIM platforms
- Excellent problem-solving, communication, and coordination skills
- Must be a UK citizen or have permanent residency
Bonus Points For
- Experience with RF test equipment and VSAT installations
- Cisco or Juniper certifications (CCNA/CCNP/JUNOS)
- Strong logistical skills, especially around hardware installations and customer demos
This is a fantastic opportunity to join a forward-thinking team working on globally impactful satcom technology.
If you're ready to take the lead in a hands-on technical environment, wed love to hear from you.
Apply now and help shape the future of global connectivity. ....Read more...
Type: Permanent Location: Hertfordshire,England
Start: 13/06/2025
Salary / Rate: Competitive
Posted: 2025-06-13 08:17:11
