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Role: Customer Service Advisor (Dutch speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (Dutch speaker) to join the company on a full-time, permanent basis.
This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a Dutch speaker.
Benefits
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development Full training provided.
Whats the role?
As a Customer Service Advisor, your responsibilities will be:
Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- Dutch native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Dutch-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77821
Division: Commercial Division
Job Role: Customer Service Advisor (Dutch speaker)
Location: Bournemouth
....Read more...
Type: Permanent Location: Bournemouth,England
Start: 06/06/2025
Salary / Rate: £26000 per annum
Posted: 2025-06-06 13:26:05
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Role: ITIL Service Desk Lead
Location: Bournemouth
Salary: £36,000
Holt Recruitment are working with a client in Bournemouth to recruit a ITIL Service Desk Lead to manage a team of 3.
The service desk lead needs to regularly inform and advise senior management about service desk issues and concerns associated with those issues.
Similarly, the service desk manager needs to offer tangible and, whenever possible, data-driven suggestions on ways that IT services can improve and conduct regular assessments and share the results with stakeholders.
- The ability to build a cohesive team and to manage people effectively aligned to ITIL framework.
- This includes the ability to coach and develop the team, especially the Level 1 Service Desk Agents.
What do you need as a Service Desk Lead?
- SQL or MySQL any PHP
- Knowledge of cloud-based technologies.
- Keen to learn new technologies.
- Experience with Jira Service Desk or equivalent ticketing system.
- Time management and ability to prioritise workload.
- Experience working with bespoke enterprise applications.
- Great with Office 365
- Strong technical, communication, and interpersonal skills.
What is the next step?
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this Service Desk Lead vacancy in Bournemouth.
Job ID Number: 82352
Division: Commercial Division
Job Role: ITIL Service Desk Lead
Location: Bournemouth ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 06/06/2025
Salary / Rate: £36000 per annum
Posted: 2025-06-06 13:25:04
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Role: Customer Service Advisor (French speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (French speaker) to join the company on a full-time, permanent basis.
This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a French speaker.
Benefits
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development Full training provided.
Whats the role?
As a Customer Service Advisor, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- French native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this French-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77788
Division: Commercial Division
Job Role: Customer Service Advisor (French speaker)
Location: Bournemouth ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 05/06/2025
Salary / Rate: £26000 per annum
Posted: 2025-06-05 14:38:12
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Role: Customer Service Advisor (Spanish speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (Spanish speaker) to join the company on a full-time, permanent basis.
This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a Spanish speaker.
Benefits
- Monthly Commission.
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development Full training provided.
Whats the role?
As a Customer Service Advisor, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- Spanish native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Spanish-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77755
Division: Commercial Division
Job Role: Customer Service Advisor (Spanish speaker)
Location: Bournemouth ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 05/06/2025
Salary / Rate: £26000 per annum
Posted: 2025-06-05 14:38:04
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Customer Service Executive
Reporting to: Regional Commercial Manager
Position Overview: The Customer Service Executive will be responsible for growing business within a designated geographical region by managing and developing a portfolio of Commercial, Industrial, and Agricultural accounts.
Key Responsibilities:
Manage and develop a commercial portfolio of Small and Medium Enterprise (SME) customers.
Drive revenue, volume, and gross margin growth through the application of company business tools and guidelines, aligned with individual and regional budgets.
Organically grow the profitability of the customer portfolio through effective price management, increasing share of wallet, and fostering customer loyalty via additional products and revenue streams.
Achieve monthly targets and associated KPIs, including productivity metrics managed through telephony reporting, as set by the Regional Commercial Manager.
Maintain the highest standards of customer excellence, adhering to customer complaint procedures when necessary.
Upsell the full range of companies products and services—including energy procurement, lubricants, tanks, and fuel cards—to maximize revenue.
Provide timely reports and information as required by the Regional Commercial Manager or General Manager.
Fully utilize all company systems and processes; assist in office-based support when necessary.
Collaborate with internal departments to drive customer loyalty through Price Risk Management proposals and sustainability offerings.
Work closely with colleagues across the business to strengthen the overall customer offering and improve loyalty.
Process customer orders, manage queries, and consistently deliver outstanding customer service.
Champion a health and safety-focused culture at all times.
Conduct customer meetings and account reviews via video conferencing tools when face-to-face meetings are not possible.
Collaborate with the Regional Commercial Manager and Marketing Department to minimize customer churn through targeted campaigns and portfolio action plans.
Maintain a professional and reputable approach in all internal and external interactions.
Ensure consistency of job functions and processes across businesses in the UK to promote operational unification.
Maximize sales opportunities by targeting vertical markets across Agricultural, Industrial, and Farm Group sectors, for both rigid and articulated delivery modes.
Integrate newly acquired business accounts from the Business Development team into the existing portfolio, ensuring thorough follow-up to explore cross-sell and up-sell opportunities and strengthen customer relationships.
Manage financial risk by working alongside the Credit Department to ensure customers trade within agreed financial terms and limits.
Essential Skills:
Field-based sales and business development experience, ideally within Commercial, Agricultural, or Industrial sectors.
Key account management experience in a target-driven environment.
Full UK driving licence.
Strong computer skills, particularly in Microsoft Word, Excel, and Outlook.
Excellent interpersonal and communication skills (oral and written).
Ability to thrive in a high-pressure, KPI-driven environment.
Self-motivated and able to work independently as well as within a team.
Proven track record in a competitive sales environment.
Skilled in building long-term relationships to promote customer loyalty and repeat business.
Proactive and capable of working on your own initiative.
Ability to develop professional relationships with a wide range of customers.
Desired Skills:
Experience in a target-driven telephony sales environment is highly desirable.
Hours of Work:
Monday to Friday, 8:00 AM - 5:00 PM (with a one-hour lunch break)
Office-based from Monday to Wednesday; remote work on Thursday and Friday
Note: A full driving licence and access to a vehicle are likely required due to the role's regional nature.
....Read more...
Type: Permanent Location: Cullompton, England
Start: ASAP
Duration: NA
Posted: 2025-06-04 13:33:32
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Account Executive Reporting to: Regional Commercial Manager
Position Overview: The Account Executive will be responsible for growing business within a designated geographical region by managing and developing a portfolio of Commercial, Industrial, and Agricultural accounts.
Key Responsibilities:
Manage and develop a commercial portfolio of Small and Medium Enterprise (SME) customers.
Drive revenue, volume, and gross margin growth through the application of company business tools and guidelines, aligned with individual and regional budgets.
Organically grow the profitability of the customer portfolio through effective price management, increasing share of wallet, and fostering customer loyalty via additional products and revenue streams.
Achieve monthly targets and associated KPIs, including productivity metrics managed through telephony reporting, as set by the Regional Commercial Manager.
Maintain the highest standards of customer excellence, adhering to customer complaint procedures when necessary.
Upsell the full range of companies products and services—including energy procurement, lubricants, tanks, and fuel cards—to maximize revenue.
Provide timely reports and information as required by the Regional Commercial Manager or General Manager.
Fully utilize all company systems and processes; assist in office-based support when necessary.
Collaborate with internal departments to drive customer loyalty through Price Risk Management proposals and sustainability offerings.
Work closely with colleagues across the business to strengthen the overall customer offering and improve loyalty.
Process customer orders, manage queries, and consistently deliver outstanding customer service.
Champion a health and safety-focused culture at all times.
Conduct customer meetings and account reviews via video conferencing tools when face-to-face meetings are not possible.
Collaborate with the Regional Commercial Manager and Marketing Department to minimize customer churn through targeted campaigns and portfolio action plans.
Maintain a professional and reputable approach in all internal and external interactions.
Ensure consistency of job functions and processes across businesses in the UK to promote operational unification.
Maximize sales opportunities by targeting vertical markets across Agricultural, Industrial, and Farm Group sectors, for both rigid and articulated delivery modes.
Integrate newly acquired business accounts from the Business Development team into the existing portfolio, ensuring thorough follow-up to explore cross-sell and up-sell opportunities and strengthen customer relationships.
Manage financial risk by working alongside the Credit Department to ensure customers trade within agreed financial terms and limits.
Essential Skills:
Field-based sales and business development experience, ideally within Commercial, Agricultural, or Industrial sectors.
Key account management experience in a target-driven environment.
Full UK driving licence.
Strong computer skills, particularly in Microsoft Word, Excel, and Outlook.
Excellent interpersonal and communication skills (oral and written).
Ability to thrive in a high-pressure, KPI-driven environment.
Self-motivated and able to work independently as well as within a team.
Proven track record in a competitive sales environment.
Skilled in building long-term relationships to promote customer loyalty and repeat business.
Proactive and capable of working on your own initiative.
Ability to develop professional relationships with a wide range of customers.
Desired Skills:
Experience in a target-driven telephony sales environment is highly desirable.
Hours of Work:
Monday to Friday, 8:00 AM - 5:00 PM (with a one-hour lunch break)
Office-based from Monday to Wednesday; remote work on Thursday and Friday
Note: A full driving licence and access to a vehicle are likely required due to the role's regional nature.
....Read more...
Type: Permanent Location: Cullompton, England
Start: ASAP
Duration: NA
Posted: 2025-06-02 10:49:27
