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Product Manager - ScreeningLocation: Hybrid - 3 days in Wilmslow, with monthly travel to Exeter Salary: Competitive We're Citation Group.
A group of businesses on a mission to make life easier for small and medium-sized companies.
We get that running a business is tough.
Citation Screening covers two of the UK's leading screening businesses, uCheck and TrustiD.
Between them, we work one of the UK's leading employment screening services, working with tens of thousands of businesses and delivering millions of checks to help them make better recruitment decisions.
With our clients in the forefront of our mind whilst developing our growth strategy, we knew it was important to gain some extra firepower.
So, in 2022, we teamed up with The Citation Group to allow us to offer a broader set of high-quality products and services, whilst also getting investment in our own technology.
In fact, we've been able to invest close to £1m to improve our technology since working with them!
The role: We are going through an exciting time of growth via consolidation and internationalisation, and want to take our employee screening portfolio to another level.
To achieve this, we are looking for a Product Manager who has a genuine passion for product ownership, has an integral role in influencing the product roadmap and will develop our screening products, market offering and platform(s) to differentiate, grow market share and deliver client value.
We are looking for an individual who is passionate about demystifying complexity and helping businesses to find solutions to complex challenges.
You'll possess a blend of business and commercial savvy and a desire to deliver, to make the product vision a reality.
You must enjoy spending time in the market to understand client and stakeholder problems and find innovative solutions for the broader market.
As product manager, you will work in a strategic role, driving tasks through other parts of the business as well as having your own tactical tasks, such as creating communications and other product documentation.
You'll work with the business to define new products, packages, features and content, so you will be able to confidently communicate at all levels.
You'll work with Marketing to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer and generally serve as the internal and external evangelist for our screening product.
, Understand the local and international screening markets, ever-changing client expectations, legislative needs and screening product/content trends., Gather market insight from customers, prospects and partners that will shape and define the screening product., Develop the screening product strategy and roadmap, including new products, packages, content and platform to ensure it meets market needs and remains competitive., Management of the product life cycle from initial idea, planning, project management, through to delivery.
Driving a solution across a development team, a set of business stakeholders and/or external partners, Acting as a product champion, liaising with both internal and external clients to build product propositions and devising go-to-market plans, Provide monthly reports on current progress against strategy/roadmap and contribute to monthly trading meetings., Be accountable for reporting on Screening content KPIs and Screening platform usage KPIs, such as client logins, number of checks, dormant clients, etc, Liaise closely with the local platform Product Owner and Client Services Teams to help capture future product development requirements based on competitor analysis and client feedback., Be a key stakeholder in working party and content review sessions., Manage 3 Product Owners to deliver the agreed roadmap., Be part of the Leadership team for the screening business., Work with the Screening MD and group M&A team to establish where M&A can help us deliver our long-term strategy.
About you: We are seeking a dynamic and strategic Product Manager with a deep passion for product ownership and a proven ability to drive the development and execution of innovative product strategies.
You should be excited by the challenge of transforming complex problems into simple, market-ready solutions that resonate with both internal teams and external clients.
You should be data-driven and curious about understanding how customers interact with our business & platform.
The ideal candidate will have a strong blend of business and commercial acumen, with a track record of translating product visions into actionable roadmaps that deliver measurable results.
You will thrive in a collaborative environment, adept at gathering insights from customers, partners, and competitors to shape product offerings that meet market demands and exceed client expectations.
Knowledge of the HR ecosystem or employee background screening would be a significant plus, but is not a requirement for the role.
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank holidays: , Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! , Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Competitive
Posted: 2025-09-15 13:19:42
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young Person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the Community Domestic Violence and Abuse Support Service
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. The team: Dudley Council Children's Social Care are implementing the nationally recognised Family Safeguarding approach to working with whole families to support child protection arrangements.
Family Safeguarding Teams are multi-disciplinary and include professionals from children's social care, probation services, mental health and domestic abuse
The Family Safeguarding approach presents a unique opportunity for multi-disciplinary teams to support whole families with all aspects of delivery, reflecting a family focus approach that prioritises safeguarding for children, young people and adults.
Black Country Women's Aid service will second Domestic Abuse Victim support to parents/carers of Young People who are open to a Family Safeguarding support intervention.
The role will be based within the Family Safeguarding teams and work as part of the multi-disciplinary service to improve outcomes for families.
The aim of the roles is to reduce the impact of Domestic Abuse in parents whose children are being supported through a Family Safeguarding intervention by providing evidence-based outcomes.
Collaborative practices between Dudley Council & Black Country Women's Aid will be enhanced through shared learning & training and developing a best practice model within the service.
Job Role Job Title: Domestic Abuse Practitioner (maternity cover)Position available: 1 part-time position- 12 months maternity cover (22.5 hours- days negotiable), based in Dudley Salary: £14,586.02 (unqualified) - £17,483.45 (qualified) pro rata, £24,310.04 (unqualified) - £29,139.08 (qualified) FTEClosing date: 10 October 2025All interviews will be held via Microsoft Teams Is this you?
We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults.
The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: The Domestic Abuse Practitioner will work within the family safeguarding team, focusing on providing support to victims of domestic abuse who have been referred from Childrens services specifically those on child in need and child protection plans.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Contract Location: Dudley, England
Start: ASAP
Duration: 12 months
Salary / Rate: £24310.00 - £29139.00 per annum + FTE
Posted: 2025-09-12 14:01:08
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The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4PM, 8AM - 5PM & 8AM - 5:30PM) and late (2:30PM - 10:30PM & 3:30PM - 10:30PM) shifts.
You will be required to work every other weekend.
Temporary cover is required for approximately 2-3 months.
Extension due to performanceIn this position, you will be expected to;- Hold a caseload of 4 key clients and conduct regular key working sessions resulting in personalised Support Plans that promote wellbeing, recovery, and successful move-on- Complete ongoing risk and needs assessments- Work within a psychologically informed environment to facilitate change and support clients with challenging behaviours and complex needs- Work in partnership with multiple agencies including statutory teams, to support the wellbeing of clients- Ensure that the accommodation is properly maintained and support the clients to sustain their tenancy and participate in positive and successful move on- Involve clients in the decisions made about them and encourage participation in the wider community programme of activities and client involvement opportunities- Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations- Ensure the safety and wellbeing of clients in the service at all times, including using safeguarding and emergency alert procedures as applicable- Complete reports following serious incidents and submit to appropriate managerTo apply for this role, you must have;- Experience of working with clients with mental health and or drug/alcohol dependency issues- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments- Ability to work with clients whose behaviour may be personally challenging- Ability to establish and maintain professional relationships and boundaries with clients- Experience working in partnership with multi agency teams, including social workers, drug/alcohol support services and mental health professionals- Confidence working in a psychologically informed environment- Ability to demonstrate clear understanding of safeguarding requirements and procedures- Understanding of the importance of discretion and confidentiality in relation to work and maintaining professional boundaries- Effective verbal and written communication skills and the ability to communicate across diverse cultures and backgrounds ....Read more...
Type: Contract Location: North London, England
Salary / Rate: £13.5 - £14.5 per hour
Posted: 2025-09-04 15:51:01
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;
Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the Community Domestic Violence and Abuse Support Service
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Walsall Independent Domestic Violence Advisor (IDVA)Position available: 1 full-time position (37.5 hours)Location: Role will involve working in the Walsall community; when not working in the community, the role holder will be expected to work from the Head Office in Sandwell.Salary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience) Closing date: 29 September 2025All interviews will be held via Microsoft Teams Is this you? We are looking a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team.We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults.
The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: Our Independent Domestic Violence Advisors (IDVA) provide a high-quality frontline domestic abuse support service to those at high risk of harm.
As an IDVA, you will support victims of domestic abuse to assess level of risk, inform victims of their options and develop tailored safety plans to protect the victim and their children.
You will work within a multi-agency framework to advocate for the victim, including responding and reporting to Multi-agency Risk Assessment Conferences (MARAC) on behalf of the victim.
The role also supports the empowerment of victims/survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation through one-to-one support and group work, to help them regain control of their lives.
If you are self-driven, compassionate and hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female. Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
....Read more...
Type: Permanent Location: Walsall, England
Start: ASAP
Salary / Rate: £24310.00 - £27751.00 per annum
Posted: 2025-09-01 16:35:10
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;
Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the Community Domestic Violence and Abuse Support Service
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Sandwell Independent Domestic Violence Advisor (IDVA)Position available: 1 full-time position, covering the Sandwell areaSalary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience) Closing date: 29 September 2025 BCWA reserve the right to close this advert before the closing dateAll interviews will be held via Microsoft Teams Is this you? We are looking for a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team.
We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults.
The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: Our Independent Domestic Violence Advisors (IDVA) provide a high-quality frontline domestic abuse support service to those at high risk of harm.
As an IDVA, you will support victims of domestic abuse to assess level of risk, inform victims of their options and develop tailored safety plans to protect the victim and their children.
You will work within a multi-agency framework to advocate for the victim, including responding and reporting to Multi-agency Risk Assessment Conferences (MARAC) on behalf of the victim.
The role also supports the empowerment of victims/survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation through one-to-one support and group work, to help them regain control of their lives.
If you are self-driven, compassionate and hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £24310.00 - £27751.00 per annum
Posted: 2025-09-01 16:34:22
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The team: Advice and Guidance Team
We know the first call or conversation can be the most difficult for those living with abuse.
We also know some people just want information about how agencies can help.
BCWA is strengthening its first contact service to ensure that every victim who contacts the support centre gets the immediate help and support they need to make decisions to break free from their abuse.
Working across the Black Country, the team will receive and take referrals from individuals and agencies, assess the immediate needs of victims, provide safety advice as well as work with other agencies.
The service will encourage victims to engage in longer-term support provided by specialist advocates and collate feedback that the services always reflect the changing needs of people living with abuse.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Senior Information, Advice and Guidance Advisor/CaseholderPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am-5 pm), based at Head Office, SandwellSalary: £29,267 - £33,281.98Closing date: 22 September 2025All interviews will be held in person
Is this you?We are looking for a dedicated individual to join our dynamic front door service.
We are looking for someone who can manage a caseload, providing support to victims/survivors within a fast-paced environment.
This individual must be empathetic, approachable and have the knowledge about safeguarding against abuse, with the opportunity of continued professional development within the organisation.
The Role: This role will be responsible for delivering an effective trauma-informed approach of first contact, care and support to clients who are victims/survivors of abuse.
The postholder will provide immediate high-quality information, advice and guidance to victims of domestic abuse, offering Tier 1 support (Tier 1 support is defined as no more than 5 days).
This includes an understanding of the current/ historic situation, risk assessment, victim impact and decisions on next steps.
The senior will lead in more complex circumstances, manage the webchat and other sources of communication and lead on developing resources that can be used within the team and for the benefit of victims.
Partner liaison will be essential in responding to victims.
The team will work within set targets for response and victims' outcomes.
This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills, IT confident and efficient and organised administration.
It is from this first contact that the relationship with BCWA begins. If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £29267.00 - £33281.00 per annum
Posted: 2025-09-01 16:33:32
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The team: Advice and Guidance Team
We know the first call or conversation can be the most difficult for those living with abuse.
We also know some people just want information about how agencies can help.
BCWA is strengthening its first contact service to ensure that every victim who contacts the support centre gets the immediate help and support they need to make decisions to break free from their abuse.
Working across the Black Country, the team will receive and take referrals from individuals and agencies, assess the immediate needs of victims, provide safety advice as well as work with other agencies.
The service will encourage victims to engage in longer-term support provided by specialist advocates and collate feedback that the services always reflect the changing needs of people living with abuse.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Information, Advice and Guidance AdvisorPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am-5 pm), based at Head Office, SandwellSalary: £23,423.40-£24,511.88Closing date: 22 September 2025All interviews will be held in person Is this you?We are looking for a dedicated individual to join our dynamic, fast-paced front door service.
We are looking for someone who will be involved in the everyday duties to support victims/survivors of violence, alongside assisting colleagues within the organisation and liaising with external professionals.
This individual must be empathetic, understand motivational interviewing and have knowledge about safeguarding against abuse.
The Role: This position will be responsible for delivering an effective trauma-informed approach of first contact, care and support to clients who are victims/survivors of abuse.
The postholder will provide high-quality information, advice and guidance to victims of domestic abuse, offering Tier 1 support.
This includes an understanding of the current/historic situation, risk assessment, victim impact and decisions on next steps.
The IAG will support in general tasks of referral taking from all referral avenues and offer an initial representation for BCWA, should they wish to go on to a caseworker for interventions.
The team will work within set targets for response and victims' outcomes.
This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills, IT confident and efficient and organised administration.
It is from this first contact that the relationship with BCWA begins.If you are self-driven, conscientious, hardworking, with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £23423.00 - £24511.00 per annum
Posted: 2025-09-01 16:32:44
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ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull-time, permanent
We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification.
We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better'.
We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification.
Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry-leading IT solutions.
Our growth plans are ambitious, and we're part of the private equity-owned Citation Group.
Our customer base has grown significantly over the past few years and this growth will continue - that's where you come in.
Key tasks , Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards , Conducting both on onsite and offsite audits of client management systems against the requirements of the corresponding ISO Standards , Delivering Internal Audit Training to clients , Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies , Other bespoke services from time to time, depending on the needs of the company
Who are we looking for?We are looking for people with a positive outlook, who embrace change and continual improvement, displaying a ‘can-do' attitude, which will instil confidence with our clients to foster brilliant relationships.
You will have experience of conducting audits, ideally externally.
You will be willing to travel to clients within your region and work to defined submission deadlines.
You will hold a valid UK driving licence and have access to own car is required.
For this role, you will need to have the following essential skills:
, Client liaison and negotiation skills , High levels of computer literacy , Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards , Present a positive and professional image to internal and external clients , Be highly motivated and able to work with autonomy, with great time management , High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations , Confidence and positivity , Can do' attitude, embracing changes and continual improvement
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
, Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
, Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
, Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
, Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! , Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Crawley, England
Start: ASAP
Salary / Rate: £50000.00 - £57000.00 per annum + OTE
Posted: 2025-08-28 14:15:22
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ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull-time, permanent
We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification.
We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better'.
We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification.
Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry-leading IT solutions.
Our growth plans are ambitious, and we're part of the private equity-owned Citation Group.
Our customer base has grown significantly over the past few years and this growth will continue - that's where you come in.
Key tasks , Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards , Conducting both on onsite and offsite audits of client management systems against the requirements of the corresponding ISO Standards , Delivering Internal Audit Training to clients , Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies , Other bespoke services from time to time, depending on the needs of the company
Who are we looking for?We are looking for people with a positive outlook, who embrace change and continual improvement, displaying a ‘can-do' attitude, which will instil confidence with our clients to foster brilliant relationships.
You will have experience of conducting audits, ideally externally.
You will be willing to travel to clients within your region and work to defined submission deadlines.
You will hold a valid UK driving licence and have access to own car is required.
For this role, you will need to have the following essential skills:
, Client liaison and negotiation skills , High levels of computer literacy , Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards , Present a positive and professional image to internal and external clients , Be highly motivated and able to work with autonomy, with great time management , High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations , Confidence and positivity , Can do' attitude, embracing changes and continual improvement
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
, Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
, Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
, Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
, Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! , Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Rhyl, Wales
Start: ASAP
Salary / Rate: £50000.00 - £57000.00 per annum + OTE
Posted: 2025-08-28 14:12:03
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ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull-time, permanent
We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification.
We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better'.
We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification.
Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry-leading IT solutions.
Our growth plans are ambitious, and we're part of the private equity-owned Citation Group.
Our customer base has grown significantly over the past few years and this growth will continue - that's where you come in.
Key tasks , Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards , Conducting both on onsite and offsite audits of client management systems against the requirements of the corresponding ISO Standards , Delivering Internal Audit Training to clients , Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies , Other bespoke services from time to time, depending on the needs of the company
Who are we looking for?We are looking for people with a positive outlook, who embrace change and continual improvement, displaying a ‘can-do' attitude, which will instil confidence with our clients to foster brilliant relationships.
You will have experience of conducting audits, ideally externally.
You will be willing to travel to clients within your region and work to defined submission deadlines.
You will hold a valid UK driving licence and have access to own car is required.
For this role, you will need to have the following essential skills:
, Client liaison and negotiation skills , High levels of computer literacy , Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards , Present a positive and professional image to internal and external clients , Be highly motivated and able to work with autonomy, with great time management , High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations , Confidence and positivity , Can do' attitude, embracing changes and continual improvement
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
, Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
, Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
, Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
, Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! , Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £50000.00 - £57000.00 per annum + OTE
Posted: 2025-08-28 14:11:06
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ISO Consultant/ Auditor Location: HybridSalary: Up to £57,000 OTEFull-time, permanent
We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification.
We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better'.
We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification.
Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry-leading IT solutions.
Our growth plans are ambitious, and we're part of the private equity-owned Citation Group.
Our customer base has grown significantly over the past few years and this growth will continue - that's where you come in.
Key tasks , Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards , Conducting both on onsite and offsite audits of client management systems against the requirements of the corresponding ISO Standards , Delivering Internal Audit Training to clients , Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies , Other bespoke services from time to time, depending on the needs of the company
Who are we looking for?We are looking for people with a positive outlook, who embrace change and continual improvement, displaying a ‘can-do' attitude, which will instil confidence with our clients to foster brilliant relationships.
You will have experience of conducting audits, ideally externally.
You will be willing to travel to clients within your region and work to defined submission deadlines.
You will hold a valid UK driving licence and have access to own car is required.
For this role, you will need to have the following essential skills:
, Client liaison and negotiation skills , High levels of computer literacy , Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards , Present a positive and professional image to internal and external clients , Be highly motivated and able to work with autonomy, with great time management , High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations , Confidence and positivity , Can do' attitude, embracing changes and continual improvement
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
, Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
, Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
, Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
, Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! , Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Liverpool, England
Start: ASAP
Salary / Rate: £50000.00 - £57000.00 per annum + OTE
Posted: 2025-08-28 12:25:19
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Regional H&S Consultant Location: VariousSalary: Up to £50,000 package including travelDriving Licence needed as travelling to clients
At Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it.
, We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
Why Consultancy? Expand Your Expertise
Working at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.
Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you'll play a critical role in safeguarding our clients' most valuable asset: their people.
Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations.
You understand that good health, wellbeing, and safety aren't just checkboxes—they're about exceptional management and leadership.
Your Key Responsibilities, Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., Policy Mastery: Create and implement advanced H&S policies that set clients up for success., Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.
This year, we're celebrating an incredible milestone: 30 years of helping businesses thrive.
But we're not resting on our laurels—we're evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.With new government changes reshaping the landscape, businesses need expert guidance more than ever.
As part of our team, you'll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.
About You: The Ideal CandidateWe're looking for engaging professionals with a passion for Health & Safety and a people-first approach.
If you meet the following criteria, we'd love to hear from you:, Qualifications: NEBOSH Diploma or equivalent experience., Professional Membership: Cert IOSH or actively working toward Chartered status., People Skills: Exceptional communication and relationship-building abilities., Experience: Whether you're seasoned in the field or have honed your expertise through hands-on work, you'll find a place to grow here., Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.
What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.
Here's What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.
And the Perks Don't Stop There:, 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., Post-Wedding Bliss: Extra holiday to enjoy life's special moments., Healthcare Cash Plan: Prioritising your health and wellbeing., Pawternity Leave: A day off to welcome your new furry family member., Community Days: Time off to volunteer and give back to causes you care about
As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.
This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk! ....Read more...
Type: Permanent Location: Northampton, England
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + package including travel
Posted: 2025-08-22 14:46:37
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Store Manager - Charity Retail
Ealing, London
Fantastic Opportunity to join a growing charity retailer
Salary £26,650 per annum
Our client is a well-established, growing charity retailer.
They currently have an exciting opportunity to join them in the position of Store Manager to manage their store in Ealing.
Beautiful location, amazing store with huge potential to make it an even bigger success!
As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded.
Responsibilities:
You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop.
Responsible for the smooth running of the store in accordance with company guidelines
Deliver annual store financial and contribution targets.
Deliver against store KPI's.
Lead and develop your team.
Recruitment and selection of new team members.
Visual merchandising the store, maximising all opportunities.
Driving new business into the store.
Liaising with the local community.
Recruiting volunteers for the store.
Experience required:
Previous Store Manager/Assistant Manager experience within charity or retail.
Have the ability to engage customers through outstanding communication, questioning and listening skills.
KPI aware and driven.
Experience of working to targets in a customer focused environment.
Energy, drive and a positive can-do attitude.
Flexible to cover store opening hours and weekends.
Proven track record of successful delivery of a high growth, profitable operation.
Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
Flexible to work weekends.
If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Type: Permanent Location: North West London, England
Salary / Rate: Up to £26650 per annum + Great Benefits
Posted: 2025-08-22 14:11:38
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Charity Retail Area Manager - Make a Difference Every Day West & North London (13 Shops) Salary: £48,914.10 per annum + Zone Travelcard Allowance (paid monthly pro rata)
Are you a talented Area Manager who loves charity retail who is looking for a new, exciting challenge?
This is your chance to lead 13 vibrant charity shops across West and North London, driving performance while supporting a cause that transforms lives.
This much-loved London charity is looking for a commercially focused and people driven Area Manager to drive its retail operation.
You'll not only maximise sales and profit but also ensure every shop is a thriving community hub, raising awareness of the vital work this charity does.
What you will be doing
Lead, motivate and inspire shop teams to hit (and exceed!) sales and profit targets
Use data and insight to make smart commercial decisions that grow performance
Create a culture of exceptional customer service and supporter care across the area
Drive donations through local initiatives and ensure stock is distributed for maximum impact
Maintain gold-standard compliance on charity finance procedures and health & safety audits
Recruit, train, and develop managers, building a clear succession plan for future growth
Champion Gift Aid and boost volunteer engagement to strengthen every shop
Act as an ambassador in local communities, making every store a true representation of the charity's mission
What we are looking for
A proven track record of multi-site retail leadership in charity retail
Strong commercial skills with a history of hitting sales and profit goals
A natural people manager who inspires diverse teams to deliver results
Sharp business judgement and the ability to turn data into decisions
Someone flexible, proactive, and eager to implement positive change
Excellent communication skills with the confidence to engage at every level]
Why join?
This charity doesn't just talk about training and development, they live it.
You'll have access to a fantastic platform for progression, a supportive leadership team, and the opportunity to lead an area that truly makes a difference every day.
If you're an Area Manager who combines retail savvy with a passion for purpose, apply today and take the next step in your career while changing lives in the process.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Type: Permanent Location: South West London, England
Salary / Rate: Up to £48914 per annum + Great Benefits
Posted: 2025-08-22 14:09:58
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Deputy Store Manager - Charity Retail Superstore
Location: Oxford, Oxfordshire Salary: £27,000 -£29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm
Are you an experienced retail professional with a passion for people, purpose and pre-loved goods? This is your chance to make a real difference in the community while building your leadership career in the charity retail sector.
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation.
This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store.
You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
This is a hands-on, multi-faceted role that spans shop floor leadership, people management, operational coordination, and community engagement.
Key Responsibilities:
Support the Store Manager in all areas of store operations and deputise in their absence
Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
Oversee shop floor standards, health and safety checks and day-to-day operational excellence
Support stock control and ensure smooth coordination with the collections and deliveries team
Contribute to financial performance through accurate till procedures and cost controls
Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity's values
Work collaboratively across the wider retail and support team
About You:
Essential:
Previous retail leadership/supervisory experience and a strong customer focus
Strong leadership and delegation skills
Excellent communication, organisation and time management
Ability to work weekends on a rota basis
Desirable:
Retail management experience in charity or second-hand retail
Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
Experience supervising volunteers
First Aid or Health and Safety qualifications
Passion for sustainability and social impact
Why Apply?
Join a purpose-driven organisation making a difference in Oxfordshire
Work in a values-led environment with a focus on community, inclusion and sustainability
Help transform lives while developing your own leadership career
Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Type: Permanent Location: Oxford, England
Salary / Rate: £27000 - £29000 per annum + Great Benefits
Posted: 2025-08-22 14:02:41
-
Deputy Store Manager - Charity Retail Superstore
Location: Oxford, Oxfordshire Salary: £27,000 -£29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm
Are you an experienced retail professional with a passion for people, purpose and pre-loved goods? This is your chance to make a real difference in the community while building your leadership career in the charity retail sector.
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation.
This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store.
You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
This is a hands-on, multi-faceted role that spans shop floor leadership, people management, operational coordination, and community engagement.
Key Responsibilities:
Support the Store Manager in all areas of store operations and deputise in their absence
Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
Oversee shop floor standards, health and safety checks and day-to-day operational excellence
Support stock control and ensure smooth coordination with the collections and deliveries team
Contribute to financial performance through accurate till procedures and cost controls
Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity's values
Work collaboratively across the wider retail and support team
About You:
Essential:
Previous retail leadership/supervisory experience and a strong customer focus
Strong leadership and delegation skills
Excellent communication, organisation and time management
Ability to work weekends on a rota basis
Desirable:
Retail management experience in charity or second-hand retail
Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
Experience supervising volunteers
First Aid or Health and Safety qualifications
Passion for sustainability and social impact
Why Apply?
Join a purpose-driven organisation making a difference in Oxfordshire
Work in a values-led environment with a focus on community, inclusion and sustainability
Help transform lives while developing your own leadership career
Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Type: Permanent Location: Oxford, England
Salary / Rate: £27000 - £29000 per annum + Great Benefits
Posted: 2025-08-21 10:08:12
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;
Black Country Women's Aid Community Services include;
, Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young Person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the Community Domestic Violence and Abuse Support Service
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley, Walsall and Wolverhampton through a range of contracted/ commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: IRIS Advocate EducatorPosition available: 1 full-time position (37.5 hours)Location: Role will involve working in Sandwell, Walsall, Dudley and Wolverhampton communities; when not working in the community, the role holder will be expected to work from the Head Office in Sandwell.Salary: £25,590.00 - £27,671Closing date: 17 September 2025BCWA reserve the right to close this advert early should we receive sufficient suitable applications.All interviews will be held via Microsoft Teams Is this you?
We are looking for a confident, organised and compassionate individual to be part of our IRIS service.
The post holder will deliver domestic abuse training, work in partnership with health and other agency professionals and provide emotional and practical support, risk assessment and safety planning to standard and medium risk clients.
The Role: IRIS is a specialist domestic violence and abuse (DVA) training, support and referral programme for general practices.
The IRIS Advocate Educator provides in-house domestic abuse training and ongoing consultancy for general practice teams and is an advocate to whom patients can be referred for support.
As an Advocate Educator, you will provide tailored, practical and emotional support to clients referred by trained GP practices.You will be part of a national network of IRIS Advocate Educators who deliver training to local GP practices to raise awareness of domestic abuse and improve early identification.
If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £25590.00 - £27671.00 per annum
Posted: 2025-08-20 12:57:39
-
Regional H&S Consultant Location: VariousSalary: Up to £50,000 package including travelDriving Licence needed as travelling to clients
At Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it.
, We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.
Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you'll play a critical role in safeguarding our clients' most valuable asset: their people.
Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations.
You understand that good health, well-being, and safety aren't just checkboxes—they're about exceptional management and leadership.
Your Key Responsibilities, Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., Policy Mastery: Create and implement advanced H&S policies that set clients up for success., Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.
This year, we're celebrating an incredible milestone: 30 years of helping businesses thrive.
But we're not resting on our laurels—we're evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.
With new government changes reshaping the landscape, businesses need expert guidance more than ever.
As part of our team, you'll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.
About You: The Ideal CandidateWe're looking for engaging professionals with a passion for Health & Safety and a people-first approach.
If you meet the following criteria, we'd love to hear from you:, Qualifications: NEBOSH Diploma or equivalent experience., Professional Membership: Cert IOSH or actively working toward Chartered status., People Skills: Exceptional communication and relationship-building abilities., Experience: Whether you're seasoned in the field or have honed your expertise through hands-on work, you'll find a place to grow here., Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.
What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.
Here's What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don't Stop There:, 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., Post-Wedding Bliss: Extra holiday to enjoy life's special moments., Healthcare Cash Plan: Prioritising your health and wellbeing., Pawternity Leave: A day off to welcome your new furry family member., Community Days: Time off to volunteer and give back to causes you care about
As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.
This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Glasgow, Scotland
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + package including travel
Posted: 2025-08-15 06:35:25
-
Regional H&S Consultant Location: VariousSalary: Up to £50,000 package including travelDriving Licence needed as travelling to clients
At Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it.
, We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.
Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you'll play a critical role in safeguarding our clients' most valuable asset: their people.
Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations.
You understand that good health, well-being, and safety aren't just checkboxes—they're about exceptional management and leadership.
Your Key Responsibilities, Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., Policy Mastery: Create and implement advanced H&S policies that set clients up for success., Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.
This year, we're celebrating an incredible milestone: 30 years of helping businesses thrive.
But we're not resting on our laurels—we're evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.
With new government changes reshaping the landscape, businesses need expert guidance more than ever.
As part of our team, you'll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.
About You: The Ideal CandidateWe're looking for engaging professionals with a passion for Health & Safety and a people-first approach.
If you meet the following criteria, we'd love to hear from you:, Qualifications: NEBOSH Diploma or equivalent experience., Professional Membership: Cert IOSH or actively working toward Chartered status., People Skills: Exceptional communication and relationship-building abilities., Experience: Whether you're seasoned in the field or have honed your expertise through hands-on work, you'll find a place to grow here., Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.
What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.
Here's What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don't Stop There:, 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., Post-Wedding Bliss: Extra holiday to enjoy life's special moments., Healthcare Cash Plan: Prioritising your health and wellbeing., Pawternity Leave: A day off to welcome your new furry family member., Community Days: Time off to volunteer and give back to causes you care about
As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.
This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Oxford, England
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + package including travel
Posted: 2025-08-15 06:34:49
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The team:
BCWA Modern Slavery Support Service is a specialist service providing accommodation and community support to victims of modern-day slavery and human trafficking, who have accessed the National Referral Mechanism and are supported under the Home Office national contracting arrangements.
BCWA is the lead provider of services covering the West Midlands areas and some of the bordering local authorities.
The service works in partnership with key agencies to assess risk and provide tailored support plans for service users.
BCWA support, as defined by the national contract, is to ensure that victims of modern slavery receive a safe space to live, support including financial and practical assistance and referrals to partner agencies as necessary. Job Role Job Title: Modern Slavery Outreach AdvocatePosition type: Full-time positions available (37.5 hours/Monday-Friday), based in the West MidlandsSalary: £24,315.30 - £26,917.29Closing date: 22 August 2025 Is this you?
We are looking for a highly skilled Modern Slavery Outreach Advocate with excellent communication skills, compassion and understanding of the impact of abuse and exploitation.
We are looking for an innovative candidate who has experience working with adults who have experienced trauma and abuse.
This is a great opportunity for someone who enjoys problem-solving and developing their leadership skills.
The Role: The successful candidate will provide a high-quality frontline service to both female and male victims of Modern Slavery (international human trafficking) and their children within the West Midlands area.
You will be involved in all aspects of case management including: risk assessment, needs assessment, journey planning, outcomes and case review when supporting clients through their recovery and reflection period.
If you are self-driven, conscientious, hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted.
Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £24315.00 - £26917.00 per annum + DOE
Posted: 2025-08-12 13:09:03
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Retention & Renewals Advisor Location: WilmslowSalary: £24,750 per annum + Commission, OTE £35K +
We're Citation Group.
A group of businesses on a mission to make life easier for small and medium-sized companies.
We get that running a business is tough.
You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HS Direct, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety.
We take care of the tricky stuff—whether that's sorting your compliance documents or giving you access to expert advice any time you need it.
Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The Role , Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals., Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals., Take ownership of the client experience, ensuring every touchpoint leaves a positive impression., Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate., Collaborate with existing clients to identify opportunities for additional growth and support new business generation., Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business., Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe're looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven.
You'll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You'll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience.
Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £24750.00 per annum + + Commission, OTE £35K +
Posted: 2025-08-12 12:03:27
-
Shop Cover Manager (Midlands, North & Wales) - Full-Time, Permanent Salary: £23,955 per annum + £1,750 allowance + £5,000 car allowance (Total Package is £30,885) Hours: 35 per week, 5 days out of 7 (including some weekends & bank holidays) Location: Midlands, North & Wales (travel required) Ideally located in the Midlands for ease of travel.
Are you a passionate retail leader who thrives on variety and loves making a difference? This exciting Shop Cover Manager role offers you the chance to support multiple retail stores across the Midlands, North and Wales, stepping in to keep shops trading successfully when managers are absent.
From Bramhall to Buxton, Chester to Colwyn Bay, Liverpool to Pwllheli, and many more locations, you'll work alongside fantastic shop teams to deliver excellent customer experiences, maximise sales and profit, and keep operations running smoothly.
Why This Role Is Different
No two days are ever the same.
One day you might be creating an eye-catching window display, the next you could be recruiting and training volunteers or managing stock flow to boost sales.
You'll be joining a values-driven organisation committed to sustainable fashion, community engagement, and raising vital funds for a cause that changes lives.
What We're Looking For
We'd love to hear from you if you have:
Experience managing or supervising in a retail environment (charity retail experience a bonus)
A commercial, can-do attitude and a commitment to putting customers first
The ability to adapt quickly and work with different store teams and volunteers
Strong organisational skills and a keen eye for detail
Creativity in merchandising and visual displays
Proficiency with Microsoft Office
A background in retail is important, but your attitude, flexibility, and passion for making a positive impact will set you apart.
Benefits Include
35 days annual leave (including bank holidays)
Flexible working options where possible
Company pension scheme
Excellent training and career development opportunities
Wellbeing perks such as discounted gym membership and cycle-to-work scheme
Strong staff networks and a supportive, inclusive culture
About the Organisation
This well-established UK charity is dedicated to creating an equal future for all disabled people.
Their shops are vibrant, community-focused hubs that raise much-needed funds while championing inclusivity, diversity, and sustainability.
If you're ready for a dynamic retail career where you'll travel, lead, inspire, and make a difference every day, we'd love to hear from you.
Apply today and start your journey towards a rewarding, purpose-driven role.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Type: Permanent Location: Solihull, England
Salary / Rate: £23955 - £30855 per annum + Great Benefits
Posted: 2025-08-12 10:46:11
-
Regional H&S Consultant Location: VariousSalary: Up to £50,000 package including travelDriving Licence needed as travelling to clients
At Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it.
, We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.
Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you'll play a critical role in safeguarding our clients' most valuable asset: their people.
Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations.
You understand that good health, well-being, and safety aren't just checkboxes—they're about exceptional management and leadership.
Your Key Responsibilities, Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., Policy Mastery: Create and implement advanced H&S policies that set clients up for success., Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.
This year, we're celebrating an incredible milestone: 30 years of helping businesses thrive.
But we're not resting on our laurels—we're evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.
With new government changes reshaping the landscape, businesses need expert guidance more than ever.
As part of our team, you'll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.
About You: The Ideal CandidateWe're looking for engaging professionals with a passion for Health & Safety and a people-first approach.
If you meet the following criteria, we'd love to hear from you:, Qualifications: NEBOSH Diploma or equivalent experience., Professional Membership: Cert IOSH or actively working toward Chartered status., People Skills: Exceptional communication and relationship-building abilities., Experience: Whether you're seasoned in the field or have honed your expertise through hands-on work, you'll find a place to grow here., Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.
What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.
Here's What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don't Stop There:, 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., Post-Wedding Bliss: Extra holiday to enjoy life's special moments., Healthcare Cash Plan: Prioritising your health and wellbeing., Pawternity Leave: A day off to welcome your new furry family member., Community Days: Time off to volunteer and give back to causes you care about
As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.
This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + package including travel
Posted: 2025-08-07 13:37:14
-
Regional H&S Consultant Location: VariousSalary: Up to £50,000 package including travelDriving Licence needed as travelling to clients
At Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it.
, We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.
Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you'll play a critical role in safeguarding our clients' most valuable asset: their people.
Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations.
You understand that good health, well-being, and safety aren't just checkboxes—they're about exceptional management and leadership.
Your Key Responsibilities, Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., Policy Mastery: Create and implement advanced H&S policies that set clients up for success., Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.
This year, we're celebrating an incredible milestone: 30 years of helping businesses thrive.
But we're not resting on our laurels—we're evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.
With new government changes reshaping the landscape, businesses need expert guidance more than ever.
As part of our team, you'll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.
About You: The Ideal CandidateWe're looking for engaging professionals with a passion for Health & Safety and a people-first approach.
If you meet the following criteria, we'd love to hear from you:, Qualifications: NEBOSH Diploma or equivalent experience., Professional Membership: Cert IOSH or actively working toward Chartered status., People Skills: Exceptional communication and relationship-building abilities., Experience: Whether you're seasoned in the field or have honed your expertise through hands-on work, you'll find a place to grow here., Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.
What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.
Here's What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don't Stop There:, 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., Post-Wedding Bliss: Extra holiday to enjoy life's special moments., Healthcare Cash Plan: Prioritising your health and wellbeing., Pawternity Leave: A day off to welcome your new furry family member., Community Days: Time off to volunteer and give back to causes you care about
As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.
This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Ipswich, England
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + package including travel
Posted: 2025-08-07 13:36:39
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Regional H&S Consultant Location: VariousSalary: Up to £50,000 package including travelDriving Licence needed as travelling to clients
At Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it.
, We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.
Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you'll play a critical role in safeguarding our clients' most valuable asset: their people.
Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations.
You understand that good health, well-being, and safety aren't just checkboxes—they're about exceptional management and leadership.
Your Key Responsibilities, Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., Policy Mastery: Create and implement advanced H&S policies that set clients up for success., Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.
This year, we're celebrating an incredible milestone: 30 years of helping businesses thrive.
But we're not resting on our laurels—we're evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.
With new government changes reshaping the landscape, businesses need expert guidance more than ever.
As part of our team, you'll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.
About You: The Ideal CandidateWe're looking for engaging professionals with a passion for Health & Safety and a people-first approach.
If you meet the following criteria, we'd love to hear from you:, Qualifications: NEBOSH Diploma or equivalent experience., Professional Membership: Cert IOSH or actively working toward Chartered status., People Skills: Exceptional communication and relationship-building abilities., Experience: Whether you're seasoned in the field or have honed your expertise through hands-on work, you'll find a place to grow here., Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.
What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.
Here's What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don't Stop There:, 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., Post-Wedding Bliss: Extra holiday to enjoy life's special moments., Healthcare Cash Plan: Prioritising your health and wellbeing., Pawternity Leave: A day off to welcome your new furry family member., Community Days: Time off to volunteer and give back to causes you care about
As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.
This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Reading, England
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + package including travel
Posted: 2025-08-07 13:35:56
