-
An opportunity has arisen for a IT Technician / 1st Line Support Technician to join a well-established IT services company specialising in managed print, digital workspaces, cybersecurity, unified communications, and sustainable IT asset lifecycle solutions
As a IT Technician / 1st Line Support Technician, you will be the first line of support, resolving technical queries and managing user requests in a fast-paced service desk environment.
This is an office-based role offering a starting salary of £23,810 and benefits.
You will be responsible for:
* Acting as the initial point of contact for all IT-related issues via phone, email, or ticketing system
* Logging and managing service tickets using ServiceNow (or similar systems)
* Providing updates to users on the progress of their queries
* Assisting with the installation, configuration, and troubleshooting of software and hardware
* Supporting printer setup, maintenance and issue resolution
* Maintaining accurate documentation and knowledge base articles
* Meeting individual KPIs and contributing to broader service desk goals
What we are looking for:
* Previously worked as an IT Technician, IT Support Technician, 1st Line Technician, Helpdesk Support Analyst, IT Helpdesk Technician, First Line Technician, Service Desk Analyst, Technical Support Analyst, IT Support Analyst, IT Engineer, IT Helpdesk, Support Technician or in a similar role.
* Familiarity with O365, Windows Server, Active Directory, and Microsoft applications (Word, Excel, Teams, PowerPoint)
* Ability to follow detailed instructions with high levels of accuracy
* Strong organisational skills and ability to prioritise workload effectively
* ITIL or Microsoft accreditations (advantageous)
This is a fantastic opportunity to kickstart or develop your IT support career with a reputable and forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Aberdeen, Scotland
Start:
Duration:
Salary / Rate: £23810 Per Annum
Posted: 2025-06-26 10:32:20
-
JOB DESCRIPTION
Tremco is not sponsoring/transferring Visas at this time.
No agencies or direct contact please.
This position Junior level position in a $60 to 70K range and is remote in the US, EST or CST time zones only
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The JR Salesforce Administrator is responsible for supporting the Salesforce platform (CRM, CPQ, and Commerce) and its integrated systems (PIM, ERP, etc.) including managing and assisting users, training, governing data, identifying enhancement opportunities, and overall system support.
They ensure effective utilization of these platforms and collaborate with the organization to ensure the optimal user experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides user support and acts as an administrator for the online store and general system including managing access, resetting passwords, providing guidance, investigating and resolving issues, and routing to the correct department. Ensures Online Store content is displayed properly and updated regularly via the Enterprise resource planning (ERP) system, Product Information Management (PIM) system, and Content Management System (CMS). Supports the administration of the Product Information Management (PIM) system including managing extensions, assisting users, resolving issues, and extracting information. Accountable for training users.
Ensures training database is current, creates training videos and scripts, conducts live training sessions, and recommends and executes opportunities to enhance the training program. Coordinates and performs thorough testing of all new and revised system features, functions, and reports.
Documents findings, provides feedback, and offers solutions. Assists with maintaining system governance and data integrity.
This includes support with data auditing, addressing & correcting duplications, inaccurate or incomplete records with users (naming conventions, etc), purging of old records/reports/dashboards, transitioning user/record management, and adhering with processes to maintain clean data.
Documents user challenges, feedback, and requests for improvements.
Creates, manages, and collaborates on development tickets related to issues and enhancements. Plans and executes system communications to users including new users being brought into the system, new functionality being released, training sessions, opportunities for re-training, etc. Documents and tracks system stability and health.
Creates reports as requested.
Maintains KPIs and presents to division on a regular basis. Assists others within the Digital Strategy department, as needed.
EDUCATION REQUIREMENT:
Associates degree or equivalent from two-year college or technical school Background in Business Administration, IT/Computer Science, or related field
EXPERIENCE REQUIREMENT:
Two to four years related experience and/or training Experience with interconnected platforms, site content management, and/or website maintenance.
Technical knowledge of Salesforce (CRM, CPQ, and Commerce), SAP, and/or PIM (InRiver preferred). Experience interacting with and presenting to large groups.
Ability to communicate clearly and concisely across different levels within and outside of the organization.
Can effectively extract ideas and knowledge, document feedback, and understand and communicate key-takeaways/next steps. Experience with extracting, transforming, and interpreting large datasets.
Proficiency in SQL preferred. Knowledge of the construction business a plus.
CERTIFICATES, LICENSES, REGISTRATIONS:
Salesforce Accreditations: Salesforce Certified Administrator (preferred) Salesforce Certified Advanced Administrator (preferred) Salesforce Certified Business Analyst (preferred)
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Qualities include being detail oriented, highly proficient with technology, a quick learner, a strong communicator, and a self-starter/self-manager. Ability to excel in a remote work environment. Ability to excel both independently and in a team environment. Proficient in Microsoft Office Suite.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $65,000 and $70,000 plus a bonus opportunity.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-25 07:09:59
-
The Company
Our client is a boutique investment firm with a clear vision: to deliver high-quality strategies that drive exceptional outcomes for investors.
Focused on forming strong alliances with high-calibre managers both locally and globally, they bring unique investment opportunities—spanning global and Asian equities, fixed income, private credit, and alternatives—to the Australian market.
Their success is defined by the strength of their partnerships, the quality of their offerings, and the trusted relationships they build with advisers and institutional clients.
The Opportunity
Are you someone who thrives at the intersection of marketing, data, and technology? We're excited to be partnering with a fast-evolving organisation looking for a Marketing Data & Insights Analyst/Specialist to play a pivotal role in scaling marketing impact and supporting business development, sales, and product functions through data-driven insights.
This is a permanent Sydney-based opportunity for someone passionate about analytics, platforms, and operational efficiency—bringing clarity to complexity and driving smarter business outcomes.
What You'll Be Doing
Creating and maintaining Salesforce reports for stakeholders including BDMs, senior leaders, and board executives
Managing the integrity and integration of marketing data between Salesforce and Mailchimp, including unsubscribe workflows and audience hygiene
Delivering ongoing data analytics and insights across marketing channels—email, website, and social media
Driving daily updates and content refreshes across digital platforms including the corporate website and news/insights portals
Collaborating with external data providers and internal ops teams to ensure completeness and accuracy of adviser and client data
Supporting platform analytics and maintaining rebate databases to support product decision-making
Leading regular performance reporting across digital, media, and email channels to identify trends and opportunities
What We're Looking For
A data and marketing-savvy analyst with a working knowledge of Salesforce and Google Analytics
Experience in the financial services industry (fund or wealth management) would be advantageous
Experience using Wordpress and Mailchimp is an advantage
A natural problem-solver who can think creatively and apply structured approaches to resolving data challenges
Someone comfortable with both autonomy and teamwork—able to take initiative while following direction when needed
Strong Excel skills and familiarity with connectors like XL-Connector and platforms like YouTube, LinkedIn, and Podbean
Why Apply?
Join a dynamic team at the heart of data, marketing, and product
Help shape operational efficiency and drive smarter commercial outcomes through insight
Work across a diverse set of tools and platforms in a role that offers variety and ownership
Be part of an organisation that values proactive thinkers and data-led decision-making
Enjoy flexible working options and a culture that celebrates curiosity and creativity
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work.
We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
....Read more...
Type: Permanent Location: Sydney CBD, Sydney, Australia
Posted: 2025-06-25 02:57:08
-
JOB DESCRIPTION
Tremco is not sponsoring/transferring Visas at this time.
No agencies or direct contact please.
This position Junior level position in a $60 to 70K range and is remote in the US, EST or CST time zones only
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The JR Salesforce Administrator is responsible for supporting the Salesforce platform (CRM, CPQ, and Commerce) and its integrated systems (PIM, ERP, etc.) including managing and assisting users, training, governing data, identifying enhancement opportunities, and overall system support.
They ensure effective utilization of these platforms and collaborate with the organization to ensure the optimal user experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides user support and acts as an administrator for the online store and general system including managing access, resetting passwords, providing guidance, investigating and resolving issues, and routing to the correct department. Ensures Online Store content is displayed properly and updated regularly via the Enterprise resource planning (ERP) system, Product Information Management (PIM) system, and Content Management System (CMS). Supports the administration of the Product Information Management (PIM) system including managing extensions, assisting users, resolving issues, and extracting information. Accountable for training users.
Ensures training database is current, creates training videos and scripts, conducts live training sessions, and recommends and executes opportunities to enhance the training program. Coordinates and performs thorough testing of all new and revised system features, functions, and reports.
Documents findings, provides feedback, and offers solutions. Assists with maintaining system governance and data integrity.
This includes support with data auditing, addressing & correcting duplications, inaccurate or incomplete records with users (naming conventions, etc), purging of old records/reports/dashboards, transitioning user/record management, and adhering with processes to maintain clean data.
Documents user challenges, feedback, and requests for improvements.
Creates, manages, and collaborates on development tickets related to issues and enhancements. Plans and executes system communications to users including new users being brought into the system, new functionality being released, training sessions, opportunities for re-training, etc. Documents and tracks system stability and health.
Creates reports as requested.
Maintains KPIs and presents to division on a regular basis. Assists others within the Digital Strategy department, as needed.
EDUCATION REQUIREMENT:
Associates degree or equivalent from two-year college or technical school Background in Business Administration, IT/Computer Science, or related field
EXPERIENCE REQUIREMENT:
Two to four years related experience and/or training Experience with interconnected platforms, site content management, and/or website maintenance.
Technical knowledge of Salesforce (CRM, CPQ, and Commerce), SAP, and/or PIM (InRiver preferred). Experience interacting with and presenting to large groups.
Ability to communicate clearly and concisely across different levels within and outside of the organization.
Can effectively extract ideas and knowledge, document feedback, and understand and communicate key-takeaways/next steps. Experience with extracting, transforming, and interpreting large datasets.
Proficiency in SQL preferred. Knowledge of the construction business a plus.
CERTIFICATES, LICENSES, REGISTRATIONS:
Salesforce Accreditations: Salesforce Certified Administrator (preferred) Salesforce Certified Advanced Administrator (preferred) Salesforce Certified Business Analyst (preferred)
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Qualities include being detail oriented, highly proficient with technology, a quick learner, a strong communicator, and a self-starter/self-manager. Ability to excel in a remote work environment. Ability to excel both independently and in a team environment. Proficient in Microsoft Office Suite.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $65,000 and $70,000 plus a bonus opportunity.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-24 23:10:16
-
Are you an experienced Business Analyst with a proven ability in delivering concurrent business solutions within IT/change programmes and projects? Are you experienced enough to operate in a lead capacity and guide more junior Business Analysts? Have Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Lead Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio.
As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement.
The purpose of the role will be to take a lead on all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes.
Your day-to-day responsibilities will include driving the business goals ensuring that they are understood and documented; engaging with key stakeholders to complete robust analysis in line with the overall delivery plan; using Lean and Lean Six to drive efficiencies and improvements, the production of artefacts such as Process architectures, Process Designs, Logical Data Models, Agile user Journeys amongst others; working to continuously improve business analysis practice; mentoring and supporting direct reports; requirement gathering ensuring robust elicitation & validation; translating business requirement into function & technical specifications by engaging with internal & external stakeholders; improving existing business processes, artefact production, solution support and user acceptance testing; and change impact assessments amongst other responsibilities. Must Have
Demonstrable commercial experience of effectively working independently as a Business Analysis.
A track record of delivering tangible process improvements utilising Lean, Six Sigma or other process improvement techniques.
Experience of Business Process Modelling, levelling methods and/or BPMN 2.0 experience.
Previous experience of delivering in both an Agile/Scrum and iterative/Waterfall environment.
Robust artefact creation and documentation.
Formal BCS Diploma Business Analysis certification, or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation) in the foreseeable future.
Nice to Have
Experience of Cloud Adoption projects and/or ERP SaaS solutions such as Oracle Fusion, Salesforce, SAP, Microsoft Dynamics 365 or similar
Experience in property management processes such as Income Management, Rents, Service Charges, Leasehold, Estates, Tenancies, Allocations, Lettings, Repairs, Maintenance, Assets, Customers, or similar.
Lean or Lean Six Sigma accreditation.
As an individual you will have a strong and proven analytical background with working on large and complex projects and programmes from the concept stage through to the operational acceptance, excellent problem-solving skills, and attention to detail, be a self-starter comfortable with taking responsibility for delivery.
You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated.
Alongside a competitive salary you will receive an impressive benefits package that includes bonus scheme, generous employer matched pension, flexible working, generous leave entitlement, life/health insurance and professional development.
The role will be hybrid based, with one or two days spent in the office in Hampshire on a weekly basis If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Hedge End, England
Start: ASAP
Duration: Permanent
Salary / Rate: £55000 - £60000 per annum
Posted: 2025-06-20 07:15:51
-
Lead Business Analyst, Credit Risk - Investment Banking - London
(FIS Adaptiv, Murex, Java, Credit Risk Modelling, Machine Learning, Java, Regulatory Compliance, Advanced Analytics)
Our client, a globally renowned investment bank with a commanding presence in financial markets and commodities trading, is seeking a Lead Credit Risk Business Analyst to join their cutting-edge Risk Technology division.
This is a high-impact role offering the chance to shape critical credit risk solutions that underpin the bank's strategic operations.
You'll collaborate with technologists, risk managers, and senior stakeholders to deliver advanced risk models, data-driven analytics, and regulatory-aligned systems.
It's a fantastic opportunity to be at the heart of a fast-moving, innovation-focused environment where your expertise will influence global risk strategy.
Ideal candidates will have deep credit risk domain knowledge and experience leading business analysis initiatives in complex financial environments.
Familiarity with FIS Adaptiv or Murex, Java-based systems, and credit risk modelling is essential.
Exposure to machine learning, regulatory frameworks, and cross-functional stakeholder engagement is highly valued.
Key responsibilities include leading requirements analysis, implementing and enhancing risk models, ensuring regulatory alignment, improving data integrity, and driving process optimisation.
Market-Leading Benefits Package:
Hybrid & flexible working with core hours
Private medical, dental, and optical insurance
10% employer pension contribution (with matching)
Annual bonus + long-term incentive plans
£2,000 annual personal development budget
Unlimited access to global learning platforms & conferences
Gym membership, wellness allowance, and mental health support
Enhanced parental leave and family care support
30 days annual leave + bank holidays + option to buy/sell
Regular team retreats, networking events & volunteering days
Location: London, UK / Hybrid
Salary: £85,000 - £105,000 + Bonus + Exceptional Benefits
Eligibility: UK-based applicants with the right to work in the UK only.
NOIRUKTECHREC
NOIRUKREC ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £85000 - £105000 per annum + + Bonus + Benefits + Pension
Posted: 2025-06-16 02:02:52
-
We are looking for a talented Regulatory Accountant to join our team, reporting directly to the Regulatory Reporting Manager.
This role is crucial in ensuring the accurate and timely submission of regulatory reports in accordance with PRA, FCA, and Basel III requirements.
The ideal candidate will possess strong analytical skills, a deep understanding of prudential regulations, and the ability to collaborate effectively with Finance, Risk, and Compliance teams to support robust regulatory governance.
In this role you will be covering backend infrastructure, distributed systems, data processing.
This position offers the opportunity to gain valuable hands-on experience in regulatory reporting within a dynamic banking environment, while contributing to the integrity and compliance of the bank's regulatory framework.
This is an office based role in London (West end) with option to work 2 days a month from home offering a salary range of £55,000 - £65,000 and benefits.
Key responsibilities:
* Assist with preparation, review and submission of key regulatory returns, including COREP, LCR, NSFR, FSA017, BT, EL, MLAR PRA110, and PRA104 to 108, to FCA, PRA / Bank of England
* Assist in the preparation and validation of COREP returns, including own Funds, Leverage Ratio, Large Exposure and Credit Risk templates.
* Support the production of Liquidity-related reports such as LCR, NSFR, ALMM, PRA110, FSA017, MLAR, BT and EL to FCA, PRA and Bank of England.
* Perform variance analysis and reconciliations between regulatory reports and finance systems.
* Maintain documentation and audit trails to support regulatory submissions.
* Assist in implementing changes arising from new regulatory guidance or updates to reporting templates.
* Liaise with Finance, Risk, and Treasury teams to gather required data and ensure accuracy.
* Support the automation and improvement of existing reporting processes.
* Respond to queries about regulatory reporting and improve procedures to reflect any changes made.
* Keep abreast of regulatory developments and support impact assessment.
* Work on ad hoc projects as directed by the Regulatory Reporting Manager.
Knowledge & Experience Required:
* Previously worked as a Regulatory Reporting Accountant, Regulatory Accountant, Regulatory Reporting Analyst, Regulatory Reporting Manager, Regulatory Reporting Specialist or in a similar role.
* Familiarity with COREP, LCR.
NSFR, PRA110 and MLAR returns.
* 3 to 5 years' experience in regulatory reporting within banking.
* Strong excel skills; experience with regulatory reporting system WIRES -Whistlebrook.
* Experienced in preparing Liquidity, Capital and BOE returns
* Focus on data integrity, process improvement, and meeting deadlines
* Holds or Studying towards a Professional accounting/ Finance Qualification such as ACCA/ CIMA is preferred
Apply now to become a key part of a collaborative team and make an impact in the evolving world of third-party risk.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: London, England
Start:
Duration:
Salary / Rate: £55000 - £65000 Per Annum
Posted: 2025-06-11 12:15:33
