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JOB DESCRIPTION
Job Title: Senior Product Manager - Consumer Cleaners Segment
Location: Vernon Hills, IL
Department: Rust-Oleum US Product Management
Reports To: Director, Product Management - Cleaners
Direct Reports/Manages others: Yes Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Now, as we look to the future, our Cleaners platform is a top priority.
We are adding to our team to support our growth ambitions for our core household cleaning brands: Mean Green, Krud Kutter, Concrobium and Moldex.
This role provides the opportunity to drive assigned brands in the consumer cleaning segment.
Job Purpose
Are you a passionate brand builder? A consumer-centric marketer with an entrepreneurial spirit who is energized by creativity? This is the role for you.
You will manage a strategic digital-first brand and use consumer insights, category/competitive data, and business analytics to craft and implement breakthrough marketing initiatives that create a competitive brand advantage and supports the company's strategic and financial objectives.
This position will develop brand strategy, new product innovation roadmaps, approve marketing communications, creative, and content.
This position is part of the Cleaners platform and reports to Director, Product Management.
Responsibilities
Subject Matter Expertise
Deep understanding of the consumer, category, product and emerging trends within household cleaners Experience with EPA registered products a plus Familiarity with eCommerce and online merchandising a plus
Brand Branding & Go-To-Market Strategy
Drive commercialization and brand activation efforts working with cross-functional departments, including Communications and Trade.
Partner with Insights team on market research and Category Management, available category reports to monitor competitive activity Partner with Strategic Communications & Demand Generation to develop brand-building, digital-first marketing campaigns Work closely with Sales team to align customer strategies Work closely with platform Digital Hub on Social Strategy to build assigned brand
Product Portfolio Management & New Product Development
Assist with developing assigned portions of the annual Marketing Plan, Long-Term Plan, Operating Plan and Growth & Strategy presentation. Own current brand performance and actionable 1-3 year business plan Own the P&L of designated platform, balancing cost and growth opportunities to achieve profitability and growth targets. Manage product line performance analysis, trends, insights and feedback to identify opportunities to promote and grow a winning brand portfolio Build business cases including market opportunity, investments, profitability and growth projections Manage new product launches through stage gate process Collaborate with the Pricing team to create and maintain the pricing strategy for the product, aiming at maximizing profitability while staying market competitive Lead insight-driven innovation to improve product range, collaborating with R&D, Operations, Sales, etc to ensure alignment with the brand strategy
Qualifications
Education: 4-year BS degree in business or engineering, with an MBA degree an advantage
Experience: 10+ years of experience in brand management with product management experience in innovation/new product development; 5+ years of which spent in Cleaners category
Team Management: 5+ years of managing direct reports
A successful track record of driving profitable growth
Analytic and strategic thinking, with ability to digest complex information and make data-driven decisions
Strong financial acumen to analyze multiple aspects of product line performance, can successfully budget and forecast, and understand cost implications of decisions
Ability to influence both formally and informally across functions
Creative thinking and solution-oriented mindset
Strong prioritization skills, and good judgment managing time against competing demands
Empathy and good listening skills to understand audience and consumer needs
Effective verbal communication and presentation skills: clear and concise writing, executive presence and can convey important or critical messages with the desired effect
Proactive collaboration with others: able to build commitment, foster open dialogue, and supports diversity and input from all team members
Integrity, commitment, moral courage, and values-driven behavior
Ability to adapt to change and anticipate future needs
Can-do attitude and the desire to go above and beyond Salary Range: $115,000 - $150,0000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9.5 paid holidays and two floating holidays per year.
You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-05-09 23:10:21
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JOB DESCRIPTION
Job Title: Senior Product Manager - Consumer Cleaners Segment
Location: Vernon Hills, IL
Department: Rust-Oleum US Product Management
Reports To: Director, Product Management - Cleaners
Direct Reports/Manages others: Yes Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Now, as we look to the future, our Cleaners platform is a top priority.
We are adding to our team to support our growth ambitions for our core household cleaning brands: Mean Green, Krud Kutter, Concrobium and Moldex.
This role provides the opportunity to drive assigned brands in the consumer cleaning segment.
Job Purpose
Are you a passionate brand builder? A consumer-centric marketer with an entrepreneurial spirit who is energized by creativity? This is the role for you.
You will manage a strategic digital-first brand and use consumer insights, category/competitive data, and business analytics to craft and implement breakthrough marketing initiatives that create a competitive brand advantage and supports the company's strategic and financial objectives.
This position will develop brand strategy, new product innovation roadmaps, approve marketing communications, creative, and content.
This position is part of the Cleaners platform and reports to Director, Product Management.
Responsibilities
Subject Matter Expertise
Deep understanding of the consumer, category, product and emerging trends within household cleaners Experience with EPA registered products a plus Familiarity with eCommerce and online merchandising a plus
Brand Branding & Go-To-Market Strategy
Drive commercialization and brand activation efforts working with cross-functional departments, including Communications and Trade.
Partner with Insights team on market research and Category Management, available category reports to monitor competitive activity Partner with Strategic Communications & Demand Generation to develop brand-building, digital-first marketing campaigns Work closely with Sales team to align customer strategies Work closely with platform Digital Hub on Social Strategy to build assigned brand
Product Portfolio Management & New Product Development
Assist with developing assigned portions of the annual Marketing Plan, Long-Term Plan, Operating Plan and Growth & Strategy presentation. Own current brand performance and actionable 1-3 year business plan Own the P&L of designated platform, balancing cost and growth opportunities to achieve profitability and growth targets. Manage product line performance analysis, trends, insights and feedback to identify opportunities to promote and grow a winning brand portfolio Build business cases including market opportunity, investments, profitability and growth projections Manage new product launches through stage gate process Collaborate with the Pricing team to create and maintain the pricing strategy for the product, aiming at maximizing profitability while staying market competitive Lead insight-driven innovation to improve product range, collaborating with R&D, Operations, Sales, etc to ensure alignment with the brand strategy
Qualifications
Education: 4-year BS degree in business or engineering, with an MBA degree an advantage
Experience: 10+ years of experience in brand management with product management experience in innovation/new product development; 5+ years of which spent in Cleaners category
Team Management: 5+ years of managing direct reports
A successful track record of driving profitable growth
Analytic and strategic thinking, with ability to digest complex information and make data-driven decisions
Strong financial acumen to analyze multiple aspects of product line performance, can successfully budget and forecast, and understand cost implications of decisions
Ability to influence both formally and informally across functions
Creative thinking and solution-oriented mindset
Strong prioritization skills, and good judgment managing time against competing demands
Empathy and good listening skills to understand audience and consumer needs
Effective verbal communication and presentation skills: clear and concise writing, executive presence and can convey important or critical messages with the desired effect
Proactive collaboration with others: able to build commitment, foster open dialogue, and supports diversity and input from all team members
Integrity, commitment, moral courage, and values-driven behavior
Ability to adapt to change and anticipate future needs
Can-do attitude and the desire to go above and beyond Salary Range: $115,000 - $150,0000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9.5 paid holidays and two floating holidays per year.
You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-05-09 23:10:11
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Branch Manager - Motor Factor
Are you a strong leader with a passion for the automotive industry? Do you have extensive experience in managing a Motor Factor branch or similar, ensuring the smooth running of the business? We're looking for a Motor Factor Branch Manager to take charge and drive success at our busy branch!
You will be joining a dynamic and growing team and make a real impact in a fast-paced automotive environment. As Branch Manager, you'll be in charge of overseeing the daily operations of the branch, warehouse, sales office and trade counter, ensuring we meet KPIs, SLAs, and provide top-notch service to our customers.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £40K Basic + Bonus + Pension + 28 days annual leave inc BH
What You'll Do:
Lead and manage the daily operations of the branch, including the warehouse, sales office, and trade counter.
Ensure KPIs & SLAs are consistently met while driving the success of the branch.
Oversee stock control, goods in and goods out, and carry out regular stock takes.
Take charge of team leadership and staff development by offering ongoing training and ensuring the team is motivated and high-performing.
Manage and develop relationships with suppliers and customers to ensure smooth operations.
Report directly to the MD, providing insight into branch performance and areas for improvement.
Ensure excellent customer service and that products are delivered efficiently and accurately.
What We Need From You:
Strong knowledge of car parts, accessories, and automotive products.
Proven experience in managing a Motor Factor branch, with strong leadership skills.
Experience with MAM software is a huge advantage (but not essential).
Team leadership experience, with the ability to inspire, motivate, and develop a successful team.
A results-driven mindset, with experience managing KPIs, SLAs, and daily operations.
Excellent communication skills and a customer-focused approach.
Why You Should Apply:
Competitive salary and attractive bonus structure.
Excellent career progression opportunities with a growing company.
Dynamic and supportive team environment.
Be a key part of a successful company that values leadership, teamwork, and innovation.
Ready to Lead?
If you're a motivated and results-driven leader with a passion for the automotive industry and you're ready to make an impact, we want to hear from you! Apply now by sending your CV to Robert Cox at Glen Callum Associates Ltd on or give us a call on 07398 204832 to find out more.
JOB REF: 4242RC Branch Manager ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: 09/06/2025
Salary / Rate: £35000 - £40000 per annum + Up to £40k basic + bonus + pension
Posted: 2025-05-09 18:00:14
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Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories.
With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products.
Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RC ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: 09/06/2025
Salary / Rate: £29000 - £30000 per annum + up to £29k basic + bonus + pension
Posted: 2025-05-09 16:00:02
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Area Sales Manager - Technical
We are a leading provider of innovative solutions in the electro-mechanical sector, committed to delivering exceptional service and cutting-edge products to our clients.
With a strong focus on growth and customer satisfaction, we're looking for a dynamic and experienced Technical Field Sales Executive or Technical Area Sales Manager to join our team.
As a Technical Field Sales Executive / Area Sales Manager, you will be responsible for driving sales, building lasting customer relationships, and promoting our high-quality electro-mechanical solutions across your designated region.
You will work closely with engineers and customers to understand their needs and provide tailored solutions, ensuring customer satisfaction and business growth.
Ideally Located - M62 Corridor - Liverpool, Leeds, Manchester, Hull, Warrington, Salford, Bradford, Birmingham
Salary - Basic Circa £45K plus bonus (£10K) - Company Car - 25 days Hols (plus BH 33 total) - Pension - Health Care - DIS - Laptop - Mobile - Fully Remote
Key Responsibilities / Role:
Negotiate contracts, manage pricing, and close sales.
Maintain strong relationships with key decision-makers to foster repeat business and customer loyalty.
Experience in technical field sales or technical area sales management, preferably within the electro-mechanical or similar sectors.
Strong technical background with the ability to understand and communicate technical products / solutions.
A consultative approach to selling.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage time effectively to maximise sales opportunities.
To Apply:
For more information and to apply for the role please contact Robert Cox - Senior Recruitment Consultant at Glen Callum Associates Ltd by sending your CV or call 07398 204832
JOB REF: 4217RCA Technical Area Sales Manager ....Read more...
Type: Permanent Location: Birmingham, England
Start: 09/06/2025
Salary / Rate: £45000 - £60000 per annum + + bonus + car + pension + healthcare
Posted: 2025-05-09 14:54:58
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Telesales Person - Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products.
Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team.
This is a telephone-based, non-customer-facing role where you'll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc.
BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: 09/06/2025
Salary / Rate: £29000 - £30000 per annum + up to £29k basic + bonus + pension
Posted: 2025-05-09 14:27:49
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Workshop Supervisor - Automotive
We are seeking a Workshop Supervisor or a Master Technician looking for the next step in their career to join a leading provider of automotive components, specialising in the production, manufacture, re manufacture, repair and supply of high-performance parts including propshafts, driveshafts, and other essential automotive mechanical systems.
We pride ourselves on innovation, precision, and delivering the highest standards of service to our customers.
It is due to continued growth; we are seeking this skilled and experienced Workshop Supervisor.
As the Workshop Supervisor, you will play a key role in overseeing the day-to-day operations of our workshop, ensuring the production of high-quality automotive components.
You will manage a team of technicians, and ensure that all work meets safety, quality, and performance standards.
A strong background as an automotive technician, automotive repair or automotive engineering, with hands-on experience working with propshafts, driveshafts, and related systems, is essential for this role.
Ideal location - Feltham, Ashford (Surrey), Stanwell, Hounslow, Twickenham, Sunbury on Thames, Hampton, Teddington
Salary - Up to £40K basic - Pension - 20 days leave (plus BH 28 days total) - NO WEEKENDS
Key Responsibilities & Requirements:
Lead and manage the workshop team to ensure efficient operations and timely production of automotive components.
Oversee the maintenance, repair, and testing of propshafts, driveshafts, and related automotive systems.
Ensure all work is carried out in compliance with health, safety, and quality standards.
Conduct performance reviews and provide guidance and training to workshop staff.
Collaborate with other departments, including engineering and production, to meet client specifications and deadlines.
Troubleshoot and resolve technical issues related to automotive components and systems.
Ensure that all parts are produced to the highest technical specifications and within industry standards.
Manage inventory and order parts required for production.
Strong technical proficiency and the ability to diagnose and resolve mechanical and engineering issues.
Hands-on experience working with automotive systems and components is essential.
Background in automotive repair, HGV technician, Master Technician or mechanics will be an advantage.
Excellent leadership, communication, and organisational skills.
Strong understanding of workshop processes, safety standards, and quality control.
Ability to work under pressure and meet tight deadlines.
Experience with workshop management software and inventory systems is a plus.
Experience in managing or supervising a workshop team.
How to Apply:
Please send your CV outlining your relevant experience to Robert Cox of Glen Callum Associates Ltd at or call Rob for a confidential chat on 07398 204832.
Applications will be reviewed on a rolling basis, so early application is encouraged.
JOB REF:4220RCA ....Read more...
Type: Permanent Location: Hounslow, England
Start: 09/06/2025
Salary / Rate: £35000 - £40000 per annum + + pension. No weekends.
Posted: 2025-05-09 14:10:25
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Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years' experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories.
The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement.
As part of the team, you'll have the chance to make a real impact while benefiting from the company's Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts.
You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company's systems.
Skills and Experience:
Minimum 2 years' experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you're ready to take the next step in your career, we'd love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd - Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor - Commercial Vehicle ....Read more...
Type: Permanent Location: Gainsborough, England
Start: 09/06/2025
Salary / Rate: £35000 - £47000 per annum + OTE £47k (basic up to £40k DOE) +pension
Posted: 2025-05-09 13:57:56
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JOB DESCRIPTION
Essential Duties and Responsibilities:
Duties Description Assisting Sales Assisting the Sales Representative with sales process from prospecting to closing; developing business in assigned markets, providing solid market presence including serving customers.
Assisting the Sales Representative in making sales.
This work may include, but is not limited to: preparing and/or distributing marketing materials; inspection and evaluation of the property; preparing roof drawings and sketches; preparing scope of work documents; preparing proposals; attending sales calls; pricing patch and repair jobs; providing technical expertise; and attending meetings with the architect, contractor and/or owner.
Inspections
This work may include, but is not limited to: identifying; analyzing; and resolving any problems; and preparing reports to owners regarding the condition of roofs.
When and where necessary or required, may perform QA/ QA+ inspections, Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only).
Monitoring Installation Visits to project sites to monitor installation of Tremco roofing products for the purpose of determining whether to issue a Tremco warranty.
This work may include, but is not limited to: monitoring progress of the installation; identifying any aspect of installation that does not comply with specifications; reviewing and resolving concerns of architects, contractors and owners regarding Tremco's installation instructions; coordinating visits with contractors; and preparing reports on progress and problems for the Sales Representative.
Troubleshooting Identifying problems arising during installation and the lifecycle of the roof.
This work may include but is not limited to: identifying source(s) of leaks; analyzing problems to determine the best solution; monitoring implementation of the solution; and preparing written action plans.
This work will represent less than 45% of the SA's time Manual Labor Performing patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor.
Performing minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks.
Other Work This work may include but is not limited to: conducting diagnostic infra-red scans of roofs; taking photographs; preparing CADD drawings; and delivering or picking up samples, documents or small products from/to architects, owners and contractors.
Education and/or Experience:
Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience.
Must have a minimum of two to three years of related hands-on experience and/or training in a similar role.
Prior sales and/or customer related experience in roofing industry required.
Qualifications:
Thorough understanding and application of roofing and waterproofing contracting standards. Experience with MS Word, Excel and familiarity with CADD Excellent written and verbal communication skills. Excellent interpersonal and organizational skills. Ability to build relationships and deliver exceptional customer service. Good analytical, troubleshooting, and problem-solving skills.
Language Skills: Ability to read, analyze and interpret general business and technical information, e.g.
professional journals and periodicals, technical procedures, or governmental regulations.
Ability to draft reports, business correspondence and similar documents. Ability to effectively present information and respond to questions from customers, contractors, and architects. Ability to communicate business and technical information (e.g.
information relating to status of projects, remediation plans, and customer concerns) to Sales Representative.
Mathematical Skills: Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume.
Reasoning Ability: High skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Physical Demands: Ability to climb interior/exterior ladders to access roofs and carry equipment up to approximately fifty pounds over short distances. Ability to walk along roof top edges (i.e., no fear of heights, good balance). Tolerance to exposure to outside weather conditions (heat, cold, etc.).
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-05-08 15:11:33
-
JOB DESCRIPTION
Essential Duties and Responsibilities:
Duties Description Assisting Sales Assisting the Sales Representative with sales process from prospecting to closing; developing business in assigned markets, providing solid market presence including serving customers.
Assisting the Sales Representative in making sales.
This work may include, but is not limited to: preparing and/or distributing marketing materials; inspection and evaluation of the property; preparing roof drawings and sketches; preparing scope of work documents; preparing proposals; attending sales calls; pricing patch and repair jobs; providing technical expertise; and attending meetings with the architect, contractor and/or owner.
Inspections
This work may include, but is not limited to: identifying; analyzing; and resolving any problems; and preparing reports to owners regarding the condition of roofs.
When and where necessary or required, may perform QA/ QA+ inspections, Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only).
Monitoring Installation Visits to project sites to monitor installation of Tremco roofing products for the purpose of determining whether to issue a Tremco warranty.
This work may include, but is not limited to: monitoring progress of the installation; identifying any aspect of installation that does not comply with specifications; reviewing and resolving concerns of architects, contractors and owners regarding Tremco's installation instructions; coordinating visits with contractors; and preparing reports on progress and problems for the Sales Representative.
Troubleshooting Identifying problems arising during installation and the lifecycle of the roof.
This work may include but is not limited to: identifying source(s) of leaks; analyzing problems to determine the best solution; monitoring implementation of the solution; and preparing written action plans.
This work will represent less than 45% of the SA's time Manual Labor Performing patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor.
Performing minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks.
Other Work This work may include but is not limited to: conducting diagnostic infra-red scans of roofs; taking photographs; preparing CADD drawings; and delivering or picking up samples, documents or small products from/to architects, owners and contractors.
Education and/or Experience:
Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience.
Must have a minimum of two to three years of related hands-on experience and/or training in a similar role.
Prior sales and/or customer related experience in roofing industry required.
Qualifications:
Thorough understanding and application of roofing and waterproofing contracting standards. Experience with MS Word, Excel and familiarity with CADD Excellent written and verbal communication skills. Excellent interpersonal and organizational skills. Ability to build relationships and deliver exceptional customer service. Good analytical, troubleshooting, and problem-solving skills.
Language Skills: Ability to read, analyze and interpret general business and technical information, e.g.
professional journals and periodicals, technical procedures, or governmental regulations.
Ability to draft reports, business correspondence and similar documents. Ability to effectively present information and respond to questions from customers, contractors, and architects. Ability to communicate business and technical information (e.g.
information relating to status of projects, remediation plans, and customer concerns) to Sales Representative.
Mathematical Skills: Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume.
Reasoning Ability: High skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Physical Demands: Ability to climb interior/exterior ladders to access roofs and carry equipment up to approximately fifty pounds over short distances. Ability to walk along roof top edges (i.e., no fear of heights, good balance). Tolerance to exposure to outside weather conditions (heat, cold, etc.).
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-05-08 15:11:30
-
JOB DESCRIPTION
Essential Duties and Responsibilities:
Duties Description Assisting Sales Assisting the Sales Representative with sales process from prospecting to closing; developing business in assigned markets, providing solid market presence including serving customers.
Assisting the Sales Representative in making sales.
This work may include, but is not limited to: preparing and/or distributing marketing materials; inspection and evaluation of the property; preparing roof drawings and sketches; preparing scope of work documents; preparing proposals; attending sales calls; pricing patch and repair jobs; providing technical expertise; and attending meetings with the architect, contractor and/or owner.
Inspections
This work may include, but is not limited to: identifying; analyzing; and resolving any problems; and preparing reports to owners regarding the condition of roofs.
When and where necessary or required, may perform QA/ QA+ inspections, Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only).
Monitoring Installation Visits to project sites to monitor installation of Tremco roofing products for the purpose of determining whether to issue a Tremco warranty.
This work may include, but is not limited to: monitoring progress of the installation; identifying any aspect of installation that does not comply with specifications; reviewing and resolving concerns of architects, contractors and owners regarding Tremco's installation instructions; coordinating visits with contractors; and preparing reports on progress and problems for the Sales Representative.
Troubleshooting Identifying problems arising during installation and the lifecycle of the roof.
This work may include but is not limited to: identifying source(s) of leaks; analyzing problems to determine the best solution; monitoring implementation of the solution; and preparing written action plans.
This work will represent less than 45% of the SA's time Manual Labor Performing patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor.
Performing minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks.
Other Work This work may include but is not limited to: conducting diagnostic infra-red scans of roofs; taking photographs; preparing CADD drawings; and delivering or picking up samples, documents or small products from/to architects, owners and contractors.
Education and/or Experience:
Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience.
Must have a minimum of two to three years of related hands-on experience and/or training in a similar role.
Prior sales and/or customer related experience in roofing industry required.
Qualifications:
Thorough understanding and application of roofing and waterproofing contracting standards. Experience with MS Word, Excel and familiarity with CADD Excellent written and verbal communication skills. Excellent interpersonal and organizational skills. Ability to build relationships and deliver exceptional customer service. Good analytical, troubleshooting, and problem-solving skills.
Language Skills: Ability to read, analyze and interpret general business and technical information, e.g.
professional journals and periodicals, technical procedures, or governmental regulations.
Ability to draft reports, business correspondence and similar documents. Ability to effectively present information and respond to questions from customers, contractors, and architects. Ability to communicate business and technical information (e.g.
information relating to status of projects, remediation plans, and customer concerns) to Sales Representative.
Mathematical Skills: Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume.
Reasoning Ability: High skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Physical Demands: Ability to climb interior/exterior ladders to access roofs and carry equipment up to approximately fifty pounds over short distances. Ability to walk along roof top edges (i.e., no fear of heights, good balance). Tolerance to exposure to outside weather conditions (heat, cold, etc.).
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-05-08 15:11:23
-
JOB DESCRIPTION
DAP is looking to hire a Product Development Scientist in R&D Department. As a R&D Scientist, you will perform experiments and generate general test data and analytical data with minimal guidance from senior R&D personnel while learning the basic principles of product development and formulation.
Participate in and help drive activities that improve the operation of the R&D function.
Collaborate with other R&D personnel and participate in cross-functional teams to help drive innovation.
Proven success in previous role.
Responsibilities:
Carry out assigned experimental plans for new product development, product modification, or technology development projects and perform basic analysis of experimental results with minimal guidance of senior R&D Personnel.
Develop and use basic formulation skills.
Display capability to problem-solve in R&D context, troubleshoot and optimize laboratory experiments.
Demonstrate the ability to operate analytical and material characterization equipment, generate high quality data, and organize the data for further in-depth analysis. Assist senior R&D Personnel to develop manufacturing procedures for new products and work collaboratively at plant trials with plant engineers and quality control managers.
Learn to apply basic process steps for Plant Trials. Use the principles of DAP Innovation Processes (Innovation Engineering, etc.) and R&D Management Processes in everyday work. Adhere to Laboratory Quality Management System (QMS) practices and participate in QMS audits.
Assist in laboratory equipment calibration and maintenance.
Use Product Vision to manage data and projects.
Provide deliverables for projects in the Accolade project management system. Assist in providing technical support for marketing, sales, and customer support including planning/conducting product demonstrations for customers, trade shows, Etc.
Adhere to laboratory safety practices and participate in all safety and housekeeping initiatives.
Demonstrate the ability to assemble information for and generate effective written reports and oral presentations to communicate within R&D and with cross-functional teams.
Requirements:
Bachelor of Science degree in Chemistry, Polymer Science, Materials Science, or related field with 5 years' experience of relevant experience A passion for chemistry, science, problem solving, and creativity. Excellent interpersonal, written, and verbal communication and presentation skills. A breadth of technical knowledge and a keen interest in learning from others. Possess innovation skills evident as risk taking, result seeking, and idea integration.
Hands-on bench experience with various chemistries (latex, moisture curing, reactive, etc.) in sealants, adhesives, coatings, repair or related field. Bench chemistry experience and familiarity with various analytical techniques: wet chemistry, titrations, microscopy, rheology, thermal analysis, tensile testing, etc. Experience operating lab scale mixing equipment as well as lab scale analytical and testing apparatus.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
75,000 to 100,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-05-08 15:11:15
-
JOB DESCRIPTION
Essential Duties and Responsibilities:
Duties Description Assisting Sales Assisting the Sales Representative with sales process from prospecting to closing; developing business in assigned markets, providing solid market presence including serving customers.
Assisting the Sales Representative in making sales.
This work may include, but is not limited to: preparing and/or distributing marketing materials; inspection and evaluation of the property; preparing roof drawings and sketches; preparing scope of work documents; preparing proposals; attending sales calls; pricing patch and repair jobs; providing technical expertise; and attending meetings with the architect, contractor and/or owner.
Inspections
This work may include, but is not limited to: identifying; analyzing; and resolving any problems; and preparing reports to owners regarding the condition of roofs.
When and where necessary or required, may perform QA/ QA+ inspections, Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only).
Monitoring Installation Visits to project sites to monitor installation of Tremco roofing products for the purpose of determining whether to issue a Tremco warranty.
This work may include, but is not limited to: monitoring progress of the installation; identifying any aspect of installation that does not comply with specifications; reviewing and resolving concerns of architects, contractors and owners regarding Tremco's installation instructions; coordinating visits with contractors; and preparing reports on progress and problems for the Sales Representative.
Troubleshooting Identifying problems arising during installation and the lifecycle of the roof.
This work may include but is not limited to: identifying source(s) of leaks; analyzing problems to determine the best solution; monitoring implementation of the solution; and preparing written action plans.
This work will represent less than 45% of the SA's time Manual Labor Performing patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor.
Performing minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks.
Other Work This work may include but is not limited to: conducting diagnostic infra-red scans of roofs; taking photographs; preparing CADD drawings; and delivering or picking up samples, documents or small products from/to architects, owners and contractors.
Education and/or Experience:
Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience.
Must have a minimum of two to three years of related hands-on experience and/or training in a similar role.
Prior sales and/or customer related experience in roofing industry required.
Qualifications:
Thorough understanding and application of roofing and waterproofing contracting standards. Experience with MS Word, Excel and familiarity with CADD Excellent written and verbal communication skills. Excellent interpersonal and organizational skills. Ability to build relationships and deliver exceptional customer service. Good analytical, troubleshooting, and problem-solving skills.
Language Skills: Ability to read, analyze and interpret general business and technical information, e.g.
professional journals and periodicals, technical procedures, or governmental regulations.
Ability to draft reports, business correspondence and similar documents. Ability to effectively present information and respond to questions from customers, contractors, and architects. Ability to communicate business and technical information (e.g.
information relating to status of projects, remediation plans, and customer concerns) to Sales Representative.
Mathematical Skills: Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume.
Reasoning Ability: High skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Physical Demands: Ability to climb interior/exterior ladders to access roofs and carry equipment up to approximately fifty pounds over short distances. Ability to walk along roof top edges (i.e., no fear of heights, good balance). Tolerance to exposure to outside weather conditions (heat, cold, etc.).
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-05-08 15:11:09
-
JOB DESCRIPTION
DAP is looking to hire a Product Development Scientist in R&D Department. As a R&D Scientist, you will perform experiments and generate general test data and analytical data with minimal guidance from senior R&D personnel while learning the basic principles of product development and formulation.
Participate in and help drive activities that improve the operation of the R&D function.
Collaborate with other R&D personnel and participate in cross-functional teams to help drive innovation.
Proven success in previous role.
Responsibilities:
Carry out assigned experimental plans for new product development, product modification, or technology development projects and perform basic analysis of experimental results with minimal guidance of senior R&D Personnel.
Develop and use basic formulation skills.
Display capability to problem-solve in R&D context, troubleshoot and optimize laboratory experiments.
Demonstrate the ability to operate analytical and material characterization equipment, generate high quality data, and organize the data for further in-depth analysis. Assist senior R&D Personnel to develop manufacturing procedures for new products and work collaboratively at plant trials with plant engineers and quality control managers.
Learn to apply basic process steps for Plant Trials. Use the principles of DAP Innovation Processes (Innovation Engineering, etc.) and R&D Management Processes in everyday work. Adhere to Laboratory Quality Management System (QMS) practices and participate in QMS audits.
Assist in laboratory equipment calibration and maintenance.
Use Product Vision to manage data and projects.
Provide deliverables for projects in the Accolade project management system. Assist in providing technical support for marketing, sales, and customer support including planning/conducting product demonstrations for customers, trade shows, Etc.
Adhere to laboratory safety practices and participate in all safety and housekeeping initiatives.
Demonstrate the ability to assemble information for and generate effective written reports and oral presentations to communicate within R&D and with cross-functional teams.
Requirements:
Bachelor of Science degree in Chemistry, Polymer Science, Materials Science, or related field with 5 years' experience of relevant experience A passion for chemistry, science, problem solving, and creativity. Excellent interpersonal, written, and verbal communication and presentation skills. A breadth of technical knowledge and a keen interest in learning from others. Possess innovation skills evident as risk taking, result seeking, and idea integration.
Hands-on bench experience with various chemistries (latex, moisture curing, reactive, etc.) in sealants, adhesives, coatings, repair or related field. Bench chemistry experience and familiarity with various analytical techniques: wet chemistry, titrations, microscopy, rheology, thermal analysis, tensile testing, etc. Experience operating lab scale mixing equipment as well as lab scale analytical and testing apparatus.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
75,000 to 100,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-05-08 15:11:03
-
JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner. Provide accurate and detailed information about our products, services, pricing, and promotions. Assist customers in order status, tracking shipments, and processing returns or exchanges. Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions. Document all customer interactions and maintain accurate records in our system. Proactively identify opportunities to enhance the customer experience and contribute to process improvements. Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience High School (or equivalent) Some College preferred Strong Excel skills; SAP experience preferred Effective communications skills - verbal and written Grace under pressure - remain positive and focused to the task at hand Ability to handle interactions in a diplomatic manner Effective problem-solving skills - quick on your feet and can think outside of the box Ability to multi-task and prioritize work all with a sense of urgency Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis. Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-05-07 15:11:11
-
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after training, you will be the go-to problem solver for the end user of RO products.
You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service.
This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
This call center is operational from 7am- 6 pm.
Flexible scheduling availability is required to accommodate our customers' needs.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm.
Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills.
Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc.
easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers 9 paid holidays and two floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Oleum is an equal opportunity employer Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kenosha, Wisconsin
Posted: 2025-05-07 15:11:05
-
JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner. Provide accurate and detailed information about our products, services, pricing, and promotions. Assist customers in order status, tracking shipments, and processing returns or exchanges. Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions. Document all customer interactions and maintain accurate records in our system. Proactively identify opportunities to enhance the customer experience and contribute to process improvements. Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience High School (or equivalent) Some College preferred Strong Excel skills; SAP experience preferred Effective communications skills - verbal and written Grace under pressure - remain positive and focused to the task at hand Ability to handle interactions in a diplomatic manner Effective problem-solving skills - quick on your feet and can think outside of the box Ability to multi-task and prioritize work all with a sense of urgency Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis. Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-05-07 15:10:59
-
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after training, you will be the go-to problem solver for the end user of RO products.
You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service.
This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
This call center is operational from 7am- 6 pm.
Flexible scheduling availability is required to accommodate our customers' needs.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm.
Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills.
Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc.
easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers 9 paid holidays and two floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Oleum is an equal opportunity employer Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kenosha, Wisconsin
Posted: 2025-05-07 15:10:56
-
Private Dentist Jobs in Guernsey, Channel Islands.
INDEPENDENT, fully private practice, established list of private patients - four days per week, huge opportunity for special interests.
ZEST Dental Recruitment working in partnership with an established private dental practice is seeking to recruit an Associate Dentist for a private dentist job.
Private Independent Dental Practice
Part-time Private Associate Dentist
High-income opportunity with low taxation
Guernsey, Channel Islands
Position available to take over an existing, full, and well-maintained patient list
High spec state-of-the-art the-practice
Superb opportunity for implant dentistry, but not essential
Tuesday - Friday (8:15 - 17:15)
Patient-focused practice with an excellent local reputation
100s of five-star reviews on Google & Facebook
Special interests are welcome and will be supported and well-utilised
Fully equipped dental practice including CBCT Scanner, OPG, Rotary Endo, Digital Radiography
Excellent support staff - Customer service awards winners
Tax-efficient, 20% personal tax and no VAT on Guernsey
Guernsey is a beautiful and safe island with excellent travel links to the UK and France
Read Five Reasons to live in Guernsey (Financial Times January 2019)
Reference: DW3776A
This is an excellent opportunity for an associate dentist to join this established and highly regarded private practice in Guernsey.
This is a two-surgery practice accommodating the principal, an associate, and a hygienist; in addition to a lovely support team, all of which are experienced and with the practice for a number of years, providing you with great stability.
We are seeking a new colleague to acquire an established and well-maintained list of patients from the principal dentist, as they reduce their clinical days.
This provides a superb full or part-time opportunity for a dentist at any stage of their career seeking a general private dentist position and also for those that have special interests, as there is plenty of opportunity from this very healthy patient base.
Successful candidates will be registered with the GDC and have at least two years post-qualification experience.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental.
All applications and enquiries will be treated in the strictest of confidence. ....Read more...
Type: Permanent Location: Guernsey, Channel Islands
Salary / Rate: £80000 - £160000 per annum + Fully established private list - 20% tax
Posted: 2025-05-07 13:38:17
-
An exciting opportunity has arisen for a Field Sales Executive in London and home counties.This full-time role offers a salary of £1,200 per month basic, plus uncapped commission (OTE £65,000+).
As a Field Sales Executive, you will engage with customers directly in both residential and business environments.
You will be responsible for:
* Delivering offers and services to clients with clarity, confidence, and impact.
* Achieving both individual and team sales goals.
* Championing brand with professionalism and enthusiasm.
What we are looking for:
* Previously worked as a Field Sales Executive, Sales Executive, Sales Agent, Sales Associate, Sales Consultant or in a similar role.
* Confident and outgoing individuals who excel in social interactions.
* Strong desire to succeed and a positive mindset.
* The ability to quickly learn and apply new skills.
What's on offer:
* Competitive salary
* Uncapped commission - realistic first-year earnings of £65,000+
* Top-tier sales training from record-breaking sales directors at Nxt Level University
* Fast-track promotions with earning potential of £100,000+ for top performers
* Supportive team culture and career progression from day one
This is a fantastic opportunity for a to lead a supportive and child-focused environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Margate, England
Start:
Duration:
Salary / Rate: £1200 - £1200 Per Month
Posted: 2025-05-07 10:30:43
-
UPS Maintenance Engineer - Inverters
Location: Leicester, England
Our client is looking for an experienced UPS Maintenance Engineer to join their team, playing a key role in diagnosing, troubleshooting, and maintaining uninterruptible power supply(UPS) systems, inverters, and IGBT-based power equipment.
This exciting opportunity involves working on critical infrastructure to ensure reliable performance and customer satisfaction.
Key Responsibilities for the UPS Maintenance Engineer job based in Leicestershire :
Diagnose and repair UPS systems, inverters, and IGBT-based power devices.
Conduct thorough testing and troubleshooting to identify issues and provide effective repair solutions.
Perform preventive maintenance and software updates on UPS units and associated systems.
Install, commission, and maintain electrical systems to ensure optimal operation.
Document maintenance activities, parts used, and generate service reports to ensure compliance.
Provide technical support and consultation to clients both on-site and remotely.
Qualifications and Experience Required for this UPS Maintenance Engineer job based in Leicestershire:
Proven experience with UPS systems, inverters, and IGBT-based power devices.
Familiarity with electrical installations, maintenance techniques, and fault troubleshooting.
City and Guilds/ONC/HNC/HND or equivalent technical certification or degree is advantageous.
Proficiency in using diagnostic tools, repair equipment, and maintenance software.
This is an exciting opportunity to join a growing Leicestershire based company and contribute to maintaining leading-edge power systems for blue-chip clients.
If you have experience in these areas and are ready for a challenging and rewarding role, we want to hear from you!
Please send your CV to NDrain@redlinegroup.Com or call 07487 756328 to speak with Nick for more information. ....Read more...
Type: Permanent Location: Leicester, England
Start: ASAP
Salary / Rate: £35000 - £45000 per annum
Posted: 2025-05-07 08:57:05
-
JOB DESCRIPTION
Responsible for managing Customer Service personnel, providing product knowledge training and overseeing product complaints to ensure positive resolution is obtained.
Ensures that staff has all necessary information to provide accurate product information to employees and consumers via various media, verbal and written sources.
Responsibilities
Manage customer service functions
Oversee the timely processing and troubleshooting of orders, invoicing, return goods, credits, and EDI processing.
Manage customer service personnel
Responsible for hiring, mentoring, motivating and evaluating associates.
Conduct staff meetings and develop training programs to enhance efficiency and production levels.
Develop and implement procedures on service enhancement.
Develop and document processes to improve customer satisfaction.
Establish performance metrics.
Interact with all departments
Responsible for interacting with other department to ensure guidelines are followed.
Interact and improve process with other departments as needed.
Requirements
Educational requirement is bachelor's degree. At least 5-7 years customer service experience in a call center setting. Comfortable working in a fast-paced environment, multitasking is essential. Industry experience and product knowledge a plus. Knowledge of SAP system preferred but not required. Strong interpersonal, conflict resolution, and written and verbal communication skills. Ability to work effectively in stressful situations. Detail oriented service and mature attitude when dealing with customers. Working knowledge of office software such as: Microsoft, Lotus Notes
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
75,000 to 100,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-05-06 15:11:53
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JOB DESCRIPTION
DAP is looking to hire a Product Development Scientist in R&D Department. As a R&D Scientist, you will plan/Perform experiments and generate general test data and analytical data with minimal guidance from senior R&D personnel; perform basic data analysis.
Participate in and help drive activities that improve the operation of the R&D function.
Collaborate with other R&D personnel and participate in cross-functional teams to help drive innovation.
Proven success in previous role.
Responsibilities:
Develop and carry out experimental plans for new product development, product modification and perform basic analysis of experimental results.
Demonstrate competency in formulation practices, complex problem-solving, innovative solutions, and addressing scientific challenges. Demonstrate the ability to operate analytical and material characterization equipment, generate high quality data, and perform basic analysis of the data generated. Assist senior R&D Personnel to develop manufacturing procedures for new products and work collaboratively at plant trials with plant engineers and quality control managers.
Demonstrate knowledge of basic process steps for plant trials. Adhere to Laboratory Quality Management System (QMS) practices and participate in QMS audits.
Perform laboratory equipment calibration and maintenance.
Assist in providing technical support for marketing, sales, and customer support including planning/conducting product demonstrations for customers, trade shows, Etc.
Adhere to laboratory safety practices and participate in all safety and housekeeping initiatives.
Demonstrate ability to independently assemble information for and generate highly effective written reports and oral presentations to communicate within R&D and with cross-functional teams.
Requirements:
Bachelor of Science degree in Chemistry, Polymer Science, Materials Science, or related field with 5 years' experience of relevant experience A passion for chemistry, science, problem solving, and creativity. Excellent interpersonal, written, and verbal communication and presentation skills. A breadth of technical knowledge and a keen interest in learning from others. Possess innovation skills evident as risk taking, result seeking, and idea integration.
Hands-on bench experience with various chemistries (latex, moisture curing, reactive, etc.) in sealants, adhesives, coatings, repair or related field. Bench chemistry experience and familiarity with various analytical techniques: wet chemistry, titrations, microscopy, rheology, thermal analysis, tensile testing, etc. Experience operating lab scale mixing equipment as well as lab scale analytical and testing apparatus.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
75,000 to 100,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-05-06 15:11:50
-
JOB DESCRIPTION
DAP is looking to hire a Product Development Scientist in R&D Department. As a R&D Scientist, you will plan/Perform experiments and generate general test data and analytical data with minimal guidance from senior R&D personnel; perform basic data analysis.
Participate in and help drive activities that improve the operation of the R&D function.
Collaborate with other R&D personnel and participate in cross-functional teams to help drive innovation.
Proven success in previous role.
Responsibilities:
Develop and carry out experimental plans for new product development, product modification and perform basic analysis of experimental results.
Demonstrate competency in formulation practices, complex problem-solving, innovative solutions, and addressing scientific challenges. Demonstrate the ability to operate analytical and material characterization equipment, generate high quality data, and perform basic analysis of the data generated. Assist senior R&D Personnel to develop manufacturing procedures for new products and work collaboratively at plant trials with plant engineers and quality control managers.
Demonstrate knowledge of basic process steps for plant trials. Adhere to Laboratory Quality Management System (QMS) practices and participate in QMS audits.
Perform laboratory equipment calibration and maintenance.
Assist in providing technical support for marketing, sales, and customer support including planning/conducting product demonstrations for customers, trade shows, Etc.
Adhere to laboratory safety practices and participate in all safety and housekeeping initiatives.
Demonstrate ability to independently assemble information for and generate highly effective written reports and oral presentations to communicate within R&D and with cross-functional teams.
Requirements:
Bachelor of Science degree in Chemistry, Polymer Science, Materials Science, or related field with 5 years' experience of relevant experience A passion for chemistry, science, problem solving, and creativity. Excellent interpersonal, written, and verbal communication and presentation skills. A breadth of technical knowledge and a keen interest in learning from others. Possess innovation skills evident as risk taking, result seeking, and idea integration.
Hands-on bench experience with various chemistries (latex, moisture curing, reactive, etc.) in sealants, adhesives, coatings, repair or related field. Bench chemistry experience and familiarity with various analytical techniques: wet chemistry, titrations, microscopy, rheology, thermal analysis, tensile testing, etc. Experience operating lab scale mixing equipment as well as lab scale analytical and testing apparatus.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
75,000 to 100,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-05-06 15:11:22
-
JOB DESCRIPTION
Responsible for managing Customer Service personnel, providing product knowledge training and overseeing product complaints to ensure positive resolution is obtained.
Ensures that staff has all necessary information to provide accurate product information to employees and consumers via various media, verbal and written sources.
Responsibilities
Manage customer service functions
Oversee the timely processing and troubleshooting of orders, invoicing, return goods, credits, and EDI processing.
Manage customer service personnel
Responsible for hiring, mentoring, motivating and evaluating associates.
Conduct staff meetings and develop training programs to enhance efficiency and production levels.
Develop and implement procedures on service enhancement.
Develop and document processes to improve customer satisfaction.
Establish performance metrics.
Interact with all departments
Responsible for interacting with other department to ensure guidelines are followed.
Interact and improve process with other departments as needed.
Requirements
Educational requirement is bachelor's degree. At least 5-7 years customer service experience in a call center setting. Comfortable working in a fast-paced environment, multitasking is essential. Industry experience and product knowledge a plus. Knowledge of SAP system preferred but not required. Strong interpersonal, conflict resolution, and written and verbal communication skills. Ability to work effectively in stressful situations. Detail oriented service and mature attitude when dealing with customers. Working knowledge of office software such as: Microsoft, Lotus Notes
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
75,000 to 100,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-05-06 15:11:17
