-
Desktop Support Engineer - London
Salary up to £35,000-40,000
A leading London client seeks a Desktop Support Engineer to handle all IT queries for office visitors, including the Tech Leadership team.
The role requires strong communication skills, the ability to work under pressure, and expertise in Intune, AutoPilot, and other MS tools to support the Service Desk.
Occasional travel to the Burton head office for meetings is expected.
Key skills and responsibilities,
Extensive experience working with and supporting Microsoft technologies, software, and operating systems, including D365, O365, Active Directory, Exchange, Windows 10/11, Server 2016+, Azure, Intune, BitLocker, and the Power Platform.
In-depth expertise in PC hardware setup and configuration.
Solid understanding of networking concepts such as LAN, WAN, and VPN.
Demonstrated ability to lead small-scale projects related to desktop support for personal computers and peripherals.
Strong analytical abilities.
Excellent communication skills and professional telephone etiquette.
Prior experience on an IT Service Desk.
Genuine enthusiasm for information technology and a demonstrated technical aptitude.
Results-driven and action-oriented, consistently maintaining a positive work attitude.
Proficient in supporting Apple macOS and iOS devices within enterprise environments.
Jamf Pro
Familiar with the ITIL framework and incident/problem management processes.
Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer.
Knowledgeable about device lifecycle management, including imaging, deployment, and asset tracking.
Exposure to mobile device management (MDM) and BYOD policy implementation.
ITIL certification or working knowledge of ITIL best practices.
Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900
Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review.
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. ....Read more...
Type: Permanent Location: Burton-On-Trent, England
Start: ASAP
Salary / Rate: £36000 - £40000 per annum
Posted: 2025-07-11 16:20:51
-
We are looking for an experienced Power BI Developer to join our client's team on a freelance contract basis.
In this role, your main focus will be to drive and support data reporting and visualisation development tasks related to financial, operational, and delivery reports.
The key responsibilities:
Develop and manage Power BI Desktop Visualizations and related dashboarding components (Filters, Bookmarking, Interactions, RLS, etc.).
Understand and apply Power BI Data Modelling and associated best practices.
Work with Power BI Desktop and Power BI Service, map gateways & administrate Power BI Service, permissions, and workspaces.
Develop embedded Power BI solutions.
Integrate new technologies proactively for more advanced analytics including PowerApps and Power Automate.
The key requirements:
3+ years of experience with Power BI Desktop and Power BI Service.
Proficient in development experience with all Power BI Desktop Visualizations and related dashboarding components, constructing complex DAX measures for visualization.
Experience with wireframing and prototyping visualizations and reporting dashboards.
Ability to work in PowerQuery Editor and M Code, to read and construct basic SQL statements for reporting.
Understanding of Data Modeling, Data Warehousing, Data Nuances, and ETL concepts.
Proficient in Alteryx for data preparation, blending and analysis, Python scripting for data analysis, transformation tasks.
If interested, please get in touch via contact details provided or click “Apply” to forward an up-to-date copy of your CV.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience.
All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief. ....Read more...
Type: Contract Location: Iaşi, Romania
Start: ASAP
Duration: 6 Months
Posted: 2025-07-10 08:54:28
-
Onsite & Remote IT Support Technician
Location: Central London
Salary: £35,000
About the company
Our client is a well-established Managed Service Provider based in Central London.
Position Overview
You'll be the primary point of contact for clients, providing both on site and remote support.
This role is for someone who enjoys both desk work and outgoing meeting clients.
Responsibilities
Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues.
Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.
Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.
Networking Expertise: Work with TCP/IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco.
Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.
Candidate Requirements
Essential Skills and personal qualities
Communication Pro: Exceptional written and verbal communication skills.
Tech Savvy: Experience with managing both PCs and Macs in a business environment.
Cloud and Software: Familiarity with managing Office 365 or G Suite environments.
Networking Knowledge: Proficient in networking hardware, with a strong understanding of TCP/IP protocols and the ability to troubleshoot network issues.
Security Skills: Experience with firewalls, security software, and modern internet technologies.
Experience in Hospitality: Prior experience in the hospitality sector is highly beneficial.
This role mainly works with small businesses across London, you won't be touching security or client servers (In house servers in place).
You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed.
Apply now to Just IT or email lukeg@justit.co.uk and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: Up to £40000.00 per annum
Posted: 2025-07-01 15:52:48
-
Technical Sales Advisor - Solar PV and Battery Installations Location: Totnes
Mego Employment is delighted to represent a respected local company known for its outstanding customer service, meticulous attention to detail, and bespoke design solutions.
We are currently seeking a confident, ambitious, and proactive Technical Sales Advisor to guide clients smoothly and efficiently through the sales pipeline—from initial enquiry to the successful completion of solar PV and battery storage installations.
This role involves both domestic and commercial projects, so experience with large-scale solar PV and battery systems is highly advantageous.
The Role:
Work towards quarterly sales targets while motivating and supporting the sales team to achieve collective goals.
Manage inbound leads using HubSpot CRM, conduct proactive sales calls to warm leads, and collaborate with the business development team to identify and pursue new commercial opportunities.
Advise customers over the phone and conduct preliminary desktop surveys prior to site visits.
Generate customised solar and battery storage quotations using our PV design software.
Visit customer sites to gather essential information, close sales, and ensure smooth project handover.
Collaborate with operations teams to ensure seamless delivery of services.
Provide input to the marketing team for strategic campaign planning.
You Are:
Friendly, adaptable, and an excellent communicator.
Highly organised with the ability to manage multiple tasks effectively.
Proactive and self-motivated.
Passionate about delivering top-quality service to customers.
Driven by the vision of contributing to a more energy-resilient future.
The Ideal Candidate Will Have:
Experience in the solar industry; however, candidates with technical system knowledge in related or similar sectors will be considered.
A minimum of 3 years' sales experience, preferably within a commercial or technical sales environment (ie carbon emissions, sustainability, energy independence).
Proven track record of working towards and achieving sales targets.
Desirable Knowledge (Training Provided):
HubSpot CRM
OpenSolar design software
The renewables/energy sector
Interested? Call 01803 840844 and ask for Chris Henry to learn more. Alternatively, email: chris.henry@mego.co.uk
Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions. ....Read more...
Type: Permanent Location: Totnes, England
Start: ASAP
Duration: NA
Salary / Rate: £25000 - £60000 per annum + commission
Posted: 2025-07-01 11:40:56
-
2nd Line Support Engineer - Service Desk - PlymouthOn-site workFull driving license is required for this roleSalary - £27,000 - £32,500 depending on experience2nd Line Support Engineer required for a leading client based in Plymouth.
My client is currently seeking a We are seeking a skilled Second Line Service Desk Engineer to join our dynamic Managed Service Provider (MSP) team, with the opportunity of fieldwork.
This is an excellent opportunity for an IT professional from a single IT environment looking to gain hands-on experience in a fast-paced MSP setting or for an experienced MSP engineer seeking their next challenge with a leading regional provider.
In this role, you'll work with a diverse range of technologies, clients, and security-focused environments, enhancing your technical expertise, problem-solving abilities, and client engagement skills.Key Skills and Responsibilities:
Provide Second Line technical support across desktops, servers, networks, and cloud services.
Deliver on-site support for a high-security client, ensuring strict compliance with security policies.
Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person.
Support Microsoft 365, Windows Server, and networking technologies.
Proven experience in Second Line IT Support.
Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD).
Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN)
Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management).
Excellent communication skills with the ability to engage professionally with clients.
A full driving licence (client site visits required).
Eligibility to obtain Security Clearance (SC level or higher)
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy ....Read more...
Type: Permanent Location: Plymouth, England
Salary / Rate: £27000 - £32500 per annum
Posted: 2025-06-26 18:47:23
-
An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
* Delivering 1st and some 2nd line IT support to users across the UK
* Logging, tracking, and resolving incidents through IT service management tools
* Administering Active Directory and Azure EntraID (formerly Azure AD)
* Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
* Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
* Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
* Assisting with VoIP systems, particularly Zoom Workplace
* Providing guidance and troubleshooting on bespoke applications and internal CRM tools
* Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
* Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
* Previous experience in a 1st / 2nd line support role
* Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
* Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
* Experience using ITSM ticketing tools in an enterprise or high-volume environment
* Working within ITIL principles and contributing to continual service improvement
* Knowledge of desktop security tools including antivirus and site certificates
* Eligibility for SC and NPPV3 Police Vetting
* Must have UK residency for at least 5 years
What's on offer:
* Competitive Salary
* 25 days holiday (pro rata) plus bank holidays
* Pension scheme
* Life assurance
* Flexible hybrid working model
* Season ticket loans
* Cycle-to-work scheme
This is a great opportunity for a Service Desk Analyst to join a meaningful organisation and further your IT support career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Cardiff, Wales
Start:
Duration:
Salary / Rate: £26150 - £26150 Per Annum
Posted: 2025-06-25 10:20:50
-
.cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt}
.cs4306042E{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;}
.cs162A16FE{}
.cs2BB2ADCD{width:475.2pt;padding:0pt 5.4pt 0pt 5.4pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid}
.csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;}
.csD99B1BE3{text-align:left;margin:0pt 0pt 8pt 0pt;line-height:1.158333;list-style-type:disc;color:#000000;background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal}
.csCE7B0CED{color:#000000;background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal;}
.cs9FB39EE4{color:#000000;background-color:transparent;font-family:'Microsoft Sans Serif';font-size:11pt;font-weight:normal;font-style:normal;}
IT Support AnalystUp to £28,000 DOESouth West London
The role
Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it.
Key duties
Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information.
Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary.
Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary. Resolve tickets in a timely manner, keeping the customer updated at all stages of the process.
Image laptops and desktops using SCCM.
Create and manage user accounts using Active Directory and MS Exchange and Office 365.
Provide clear communication to the team to ensure that knowledge of issues and fixes is shared.
Respect confidentiality of customer information and promote adherence to security policies.
Maintain accurate records of IT assets
Skills required
Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics.
Ideal: Software packaging, OS deployment (SCCM) and PowerShell.
Company overview
Our client is a leading specialist in providing integrated marketing amongst other things.
With over 800 employees in the business you will provide support across offices in and around London.
Their belief in people is the driver behind everything they do.
The company strives to attract talented IT engineers that are specialists in their fields.
Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally.
In addition to this commitment, talent and sheer hard work gets noticed and rewarded.
For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life.
Benefits
Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pmBase salary will be up to £28k25 days' annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career pathContinual professional development plansExcellent benefits such as company pension/healthcare/season ticket loanAccess to onsite gym
....Read more...
Type: Permanent Location: Kensington and Chelsea, England
Start: 11/06/2025
Salary / Rate: £27000.00 - £28000.00 per annum
Posted: 2025-06-24 17:08:09
-
JOB DESCRIPTION
General Purpose of the Job:
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR).
The scope of responsibility is for Tremco Americas operations all business, all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities:
Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support.
Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree in finance or accounting is preferred.
SAP Certification in RAR and related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline.
Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations.
(0-50%)
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor.
The salary range for applicants in this position generally ranges between $99,000 and $124,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-19 00:11:53
-
JOB DESCRIPTION
General Purpose of the Job:
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR).
The scope of responsibility is for Tremco Americas operations all business, all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities:
Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support.
Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree in finance or accounting is preferred.
SAP Certification in RAR and related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline.
Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations.
(0-50%)
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor.
The salary range for applicants in this position generally ranges between $99,000 and $124,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-06-18 23:47:23
-
Are you an IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer focused, with base experience of supporting Office 365, Windows 10/11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service Desk Support Officer with a forward thinking & evolving organisation in Kent that are committed to employee development.
They are specifically looking for a personable individual, that is committed to customer satisfaction and with a ‘can do - will do', enthusiastic approach to their work.
This consideration will take equal precedence with technical skills when shortlisting for this initial 3-month contract inside IR35.
This is a hybrid role split equally between home and an office in Kent. The purpose of the role will be to provide a high quality, professional and responsive support service, ensuring high levels of customer satisfaction and helping the IT Manager to deliver overall strategy.
Your day-to-day responsibilities would include the provision of a high quality, customer focussed support service that includes managing the support of both internal and external clients, timely logging, monitoring, resolutions and closing of incidents and queries.
You will also assist with preventative maintenance, audio-visual set up and support, security, compliance with policy & procedure, projects, documentation, and reporting. Essential
Previous commercial 1st Line Help Desk or IT Support experience
Experience of installation, configuration and troubleshooting of systems, network, and hardware issues.
Windows 10/11 desktop support
Microsoft Office 365
Active Directory administration
Some general networking skills to include TCP/IP
Remote User Support (VPN/Terminal Services) & Remote Desktop Service Host
PC/Laptop Hardware Support
Desirable
Virtualisation (Hyper-V ideally, but also Citrix or VMware)
Windows Server 2012/2016
Anti-virus and backup solutions
SharePoint
Telephony & Mobile Devices
CRM software
Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc.
Any suitable certification, Microsoft, ITIL, PRINCE2 or similar.
As an individual you will be customer-focused with a good customer facing/telephone manner, positive, and driven to resolve issues in a timely and effective manner using creative problem solving.
If this sounds like the next step in your career, please apply without delay as interview slots are available quickly for suitable and motivated applicants to join a small, close-knit, IT support team with the possibility of permanent employment.
This is a hybrid role split equally between home and an office in Kent.
Apply now to find out more.
Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Contract Location: Tonbridge, England
Start: ASAP
Duration: 3 months
Salary / Rate: £150 - £160 per day + 3 months+, Umbrella/Inside IR35
Posted: 2025-06-17 16:21:13
-
.cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt}
.csD9AE63C1{color:#000000;background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal;text-decoration: underline;}
.cs1BA52A26{color:#000000;background-color:transparent;font-family:Arial;font-size:10pt;font-weight:bold;font-style:normal;}
.csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;}
.cs4306042E{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;}
.cs15B7AE4B{text-align:left;margin:0pt 0pt 0pt 0pt;list-style-type:disc;color:#000000;background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal}
.cs26DADAAD{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: none;}
.csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;}
Job Title: Field Services EngineerBased at: Worthing /SussexPackage:Starting £28,000 to £31,250 plus company car and mobile phone Job Summary Reporting directly to our Service Manager, the Field Services Engineer will join the Customer Operations Team as part of a team focused on delivering onsite technical resource for my clients educational institutions.
You will be assigned a portfolio of approximately 15 schools and scheduled to visit 3 schools a day where you will provide both proactive and reactive technical support and consultancy.
As the primary point of contact between the school and my client you will be expected to build strong relationships with the school Bursars and Heads.
Being part of the Customer Operations Team, you will be periodically redeployed back at the clients main office to assist our remote support team.
While we will expect you to be able to work autonomously, you will be part of a team of roughly 15 Field Engineers and 4 Remote Technicians.
Utilising unified communications, you will always have the ability to collaborate with your peers on issues ensuring the best grade of service to our valued customers.
Technical Skills
Network Troubleshooting (Hardware & Topology, TCP/IP)Understanding of Client/Server ApplicationsDesktop OS Installations & configurationHardware troubleshooting
Excellent understanding of desktop environments, including support for Microsoft Windows and Google Chrome OSMicrosoft Office 2013 to 365 (especially Outlook)Administration of Windows Server 2016 (especially Active Directory and Group Policy)Configuring and installing routers & firewallsExposure to ESS-SIMS beneficial
Attitude
Mature and professional attitude towards working in a sensitive educational environmentAbility to work both within a team and be self-motivated Logical approach to challengesAble to manage multiple tasks effectively and deliver within specified time framesHighly technical but customer focusedMust be presentable and personable
Due to the nature of this role the successful applicant will need a full UK driver's license will be required complete a DBS check. To apply for this role or for more information and an initial telephone interview please send your CV to soniab@justit.co.uk or contact me directly 0207 426 9844
....Read more...
Type: Permanent Location: Worthing, England
Start: 12/06/2025
Posted: 2025-06-13 13:00:26
-
Onsite & Remote IT Support Technician
________________________________________
Location: Central London
Salary: £35,000
________________________________________
About the company
Our client is a well-established Managed Service Provider based in Central London.
Position Overview
You'll be the primary point of contact for clients, providing both on site and remote support.
This role is for someone who enjoys both desk work and outgoing meeting clients.
Responsibilities
, Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues.
, Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.
, Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.
, Networking Expertise: Work with TCP/IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco.
, Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.
Candidate Requirements
Essential Skills and personal qualities
, Communication Pro: Exceptional written and verbal communication skills.
, Tech Savvy: Experience with managing both PCs and Macs in a business environment.
, Cloud and Software: Familiarity with managing Office 365 or G Suite environments.
, Networking Knowledge: Proficient in networking hardware, with a strong understanding of TCP/IP protocols and the ability to troubleshoot network issues.
, Security Skills: Experience with firewalls, security software, and modern internet technologies.
, Experience in Hospitality: Prior experience in the hospitality sector is highly beneficial.
This role mainly works with small businesses across London, you won't be touching security or client servers (In house servers in place).
You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed.
Apply now to Just IT or email lukeg@justit.co.uk and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £32000 - £35000 per annum
Posted: 2025-06-13 13:00:20
-
Deployment Engineer / IT Support Analyst - Birmingham OR London X2
9-week initial contract (5 days onsite per week in either central Brum OR London).
Inside IR35 - £270 - £290 per day (all inclusive) which may be subject to change depending on applicable legislation or solution through which services are performed.
Deployment Engineer required to work for a leading client in the London or Birmingham area.
You are coming on board for an initial 9-week project to provide general IT Support as well as laptop/desktop swaps and reducing data on C drives to allow for a Windows 11 upgrade.
Key skills,
Proven experience working as a Deployment Engineer/IT Support Analyst working on project work in fast-paced environments
Skilled in laptop/desktop installation and setup of general IT hardwar
Strong track record of providing hands-on IT support and resolving user issues
Knowledge of HP, Lenovo, Apple hardware (laptops, iPhones, iPads), office telephony, and WiFi
Configuring Firmware/BIOS according to standard
Operating System tasks (installing, updating, remediating Microsoft Windows)
End point software management (installing, updating, remediating Microsoft Office)
Excellent verbal and written communication skills, with a user-focused approach
Confident engaging with stakeholders and ensuring a smooth support experience
Interested!?! Please send your up to date CV to Dean Parkes at Crimson for immediate review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
http://info.crimson.co.uk/referafriend
Crimson are acting as an employment business in regards to this vacancy.
....Read more...
Type: Contract Location: Birmingham, England
Start: ASAP
Salary / Rate: £270 - £290 per day
Posted: 2025-06-10 10:18:56