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JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Provide accurate and detailed information about our products, services, pricing, and promotions.
Assist customers in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience
High School (or equivalent) Some College preferred
Strong Excel skills; SAP experience preferred
Effective communications skills - verbal and written
Grace under pressure - remain positive and focused to the task at hand
Ability to handle interactions in a diplomatic manner
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.Target Salary Range: $23.00 - $25.00, bonus eligible
From big benefits to small, we take care of our associates!
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis.
Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-08-11 23:09:56
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JOB DESCRIPTION
Job Title: Territory Sales Representative- Home Centers
Department: Rust-Oleum Sales Support
Reports To: Zone Manager
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Rust-Oleum provides what you need to succeed - Paid training, a company car, car insurance and travel reimbursement, cell phone and laptop.
This position is also eligible for bonuses.
To thrive, you must be self-motivated and show up every day ready to meet and teach customers and Big Box Home Centers associates about our best-in-class products.
Must reside in Baltimore, MD or Washington D.C area.
*Great Opportunity for Recent College Grad with Retail Experience looking for Career Potential.
JOB PURPOSE:
The Territory Sales Representative is responsible for selling company products to Home Centers retailors in assigned region of Baltimore, Philadelphia, & Washington D.C.. Builds and maintains relationships with retail partners in order to sell company products to end-users.
RESPONSIBILITIES:
Sells company products through building and maintaining relationships with retail partner- Home Centers.
Creates awareness and demand for company products.
Addresses product and brand specific questions from consumers and store staff.
Showcases and promotes products through in-store demonstrations, district events, and contractor events.
Provides store assistance with handling customer issues, including providing store management guidance with resolution.
Ensures proper promotional placement, adequate POP, proper inventory levels, and effective down stocking
Trains retail staff on new and existing company products.
Maintains and repairs merchandising displays and sets shelving according to provided planograms.
Performs other duties as assigned in the interest of Rust-Oleum.
QUALIFICATIONS:
Bachelor's degree or equivalent experience
Entry level to 2 years of experience with a basic knowledge of retail merchandising, product promotions, and product demonstrations.
Ability to build relationships with a variety of people and communicate in a style that is friendly, relatable, and persuasive.
Able to apply company policies and procedures to resolve routine issues.
Able to follow standard instructions, practices and procedures in analyzing situations or data
Strong organizational ability, attention to detail and follow-up skills
Strong time management skills to ensure all assigned locations are visited.
Ability to work independently and without immediate supervision
Ability to stand for extended periods of time.
Able to handle products as appropriate for demonstration purposes.Salary range is $55,000.
- $65,000.
bonus eligible
From big benefits to small, we take care of our associates! Rust-Oleum offers 10.5 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases.
Associates are 100% vested in the RPM Pension plan after completing five years of service.
We also offer a 401(k) plan after three months of employment.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-08-11 07:09:25
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JOB DESCRIPTION
Job Title: Territory Sales Representative- Home Centers
Department: Rust-Oleum Sales Support
Reports To: Zone Manager
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Rust-Oleum provides what you need to succeed - Paid training, a company car, car insurance and travel reimbursement, cell phone and laptop.
This position is also eligible for bonuses.
To thrive, you must be self-motivated and show up every day ready to meet and teach customers and Big Box Home Centers associates about our best-in-class products.
Must reside in Baltimore, MD or Washington D.C area.
*Great Opportunity for Recent College Grad with Retail Experience looking for Career Potential.
JOB PURPOSE:
The Territory Sales Representative is responsible for selling company products to Home Centers retailors in assigned region of Baltimore, Philadelphia, & Washington D.C.. Builds and maintains relationships with retail partners in order to sell company products to end-users.
RESPONSIBILITIES:
Sells company products through building and maintaining relationships with retail partner- Home Centers.
Creates awareness and demand for company products.
Addresses product and brand specific questions from consumers and store staff.
Showcases and promotes products through in-store demonstrations, district events, and contractor events.
Provides store assistance with handling customer issues, including providing store management guidance with resolution.
Ensures proper promotional placement, adequate POP, proper inventory levels, and effective down stocking
Trains retail staff on new and existing company products.
Maintains and repairs merchandising displays and sets shelving according to provided planograms.
Performs other duties as assigned in the interest of Rust-Oleum.
QUALIFICATIONS:
Bachelor's degree or equivalent experience
Entry level to 2 years of experience with a basic knowledge of retail merchandising, product promotions, and product demonstrations.
Ability to build relationships with a variety of people and communicate in a style that is friendly, relatable, and persuasive.
Able to apply company policies and procedures to resolve routine issues.
Able to follow standard instructions, practices and procedures in analyzing situations or data
Strong organizational ability, attention to detail and follow-up skills
Strong time management skills to ensure all assigned locations are visited.
Ability to work independently and without immediate supervision
Ability to stand for extended periods of time.
Able to handle products as appropriate for demonstration purposes.Salary range is $55,000.
- $65,000.
bonus eligible
From big benefits to small, we take care of our associates! Rust-Oleum offers 10.5 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases.
Associates are 100% vested in the RPM Pension plan after completing five years of service.
We also offer a 401(k) plan after three months of employment.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-08-10 23:10:09
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JOB DESCRIPTION
ESSENTIAL JOB FUNCTIONS:
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide product range including decorative fashion paints, durable industrial roof repair coatings and, of course, the famous rust-fighting formula that started it all.
The primary result expected from the Utility Operator is to support the manufacturing operations by carrying out shift activities related to tank farm management, including bulk tank unloading/cleaning, still operation, waste treatment, let-down tank cleaning, and aerosol can crushing, in accordance with all policies and procedures, while maintaining a safe, efficient, and organized working environment.
Tasks Profile:
Typical tasks for this position include (but are not limited to) the following: Unloading bulk resin, solvent, and propane tankers Managing proper levels in the bulk tanks through communication with production and scheduling Entering data for all materials received into the SAP program Operating and managing both the distillery unit for the production of the company's solvent recovery system, and the can crusher for the production of the company's aerosol raw material recovery Operating and managing both the caustic cleaning system to assure let down tanks are clean for production, and the waste water treatment system for proper disposal of the materials generated in the company's water base cleaning cycle Operating a forklift safely and efficiently Properly identifying all the different waste streams and disposing of them in accordance with both our company's policies and EPA regulations
Responsibilities/Expectations:
Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities. Follow all safety procedures and company policies.
Required Experience:
1-3 years of related experience. High school diploma or GED. Must be able to work above average overtime and flexible hours. Strong communication and interpersonal skills; ability to read, write, speak, and understand English. Ability to lift 50 lbs.
repeatedly for extended periods.
Knowledge
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Skills
Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Operation and Control - Controlling operations of equipment or systems. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Troubleshooting - Determining causes of operating errors and deciding what to do about it. Coordination - Adjusting actions in relation to others' actions. Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. Work Activities:
Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgement to determine whether events or processes comply with laws, regulations, or standards Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Pleasant Prairie, Wisconsin
Posted: 2025-08-09 15:10:24
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JOB DESCRIPTION
ESSENTIAL JOB FUNCTIONS:
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide product range including decorative fashion paints, durable industrial roof repair coatings and, of course, the famous rust-fighting formula that started it all.
The primary result expected from the Utility Operator is to support the manufacturing operations by carrying out shift activities related to tank farm management, including bulk tank unloading/cleaning, still operation, waste treatment, let-down tank cleaning, and aerosol can crushing, in accordance with all policies and procedures, while maintaining a safe, efficient, and organized working environment.
Tasks Profile:
Typical tasks for this position include (but are not limited to) the following: Unloading bulk resin, solvent, and propane tankers Managing proper levels in the bulk tanks through communication with production and scheduling Entering data for all materials received into the SAP program Operating and managing both the distillery unit for the production of the company's solvent recovery system, and the can crusher for the production of the company's aerosol raw material recovery Operating and managing both the caustic cleaning system to assure let down tanks are clean for production, and the waste water treatment system for proper disposal of the materials generated in the company's water base cleaning cycle Operating a forklift safely and efficiently Properly identifying all the different waste streams and disposing of them in accordance with both our company's policies and EPA regulations
Responsibilities/Expectations:
Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities. Follow all safety procedures and company policies.
Required Experience:
1-3 years of related experience. High school diploma or GED. Must be able to work above average overtime and flexible hours. Strong communication and interpersonal skills; ability to read, write, speak, and understand English. Ability to lift 50 lbs.
repeatedly for extended periods.
Knowledge
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Skills
Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Operation and Control - Controlling operations of equipment or systems. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Troubleshooting - Determining causes of operating errors and deciding what to do about it. Coordination - Adjusting actions in relation to others' actions. Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. Work Activities:
Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgement to determine whether events or processes comply with laws, regulations, or standards Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Pleasant Prairie, Wisconsin
Posted: 2025-08-09 15:10:18
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JOB DESCRIPTION
Job Title: Area Manager
Department: Field- Sales, Western Territory
Reports To: Zone Manager
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
Rust-Oleum is a looking for a motivated individual with an eye toward strategically growing both Rust-Oleum's market share and their distribution partner's sales and margin performance across key platforms.
RESPONSIBILITIES:
Maintain regular contact with customers, identify and understand needs, execute on business opportunities to meet or exceed assigned business goals.
In conjunction with Zone Manager and in response to customer needs, facilitate product recommendations, application, performance and color. In conjunction with Zone Manager, facilitate timely and accurate customer quotations and specification writing. Work with the Rust-Oleum credit department to manage customer accounts. Manage territory budgets. Territory cover western territory
REQUIREMENTS:
Proficient in solution based selling tactics. 2 - 4 years of previous outside sales experience. Must possess a valid Driver's License and have maintained a motor vehicle record within acceptable limits as prescribed by Rust-Oleum. Prior sales experience within the given geographic territory preferred. Prior experience in a sales service role with demonstrated success in customer retention. Availability to work and travel within assigned territory 30-40% of time.
Periodic evening and weekend hours required for trade organization meetings and customer events. Previous coatings experience encouraged, a focus on industrial coatings and high performance floor coatings is preferred.
Bilingual candidates are encouraged to apply. Salary Target Range: $75,000 - $95,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Carson City, Nevada
Posted: 2025-08-07 23:10:23
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JOB DESCRIPTION
Job Title: Area Manager
Department: Field- Sales, Western Territory
Reports To: Zone Manager
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
Rust-Oleum is a looking for a motivated individual with an eye toward strategically growing both Rust-Oleum's market share and their distribution partner's sales and margin performance across key platforms.
RESPONSIBILITIES:
Maintain regular contact with customers, identify and understand needs, execute on business opportunities to meet or exceed assigned business goals.
In conjunction with Zone Manager and in response to customer needs, facilitate product recommendations, application, performance and color. In conjunction with Zone Manager, facilitate timely and accurate customer quotations and specification writing. Work with the Rust-Oleum credit department to manage customer accounts. Manage territory budgets. Territory cover western territory
REQUIREMENTS:
Proficient in solution based selling tactics. 2 - 4 years of previous outside sales experience. Must possess a valid Driver's License and have maintained a motor vehicle record within acceptable limits as prescribed by Rust-Oleum. Prior sales experience within the given geographic territory preferred. Prior experience in a sales service role with demonstrated success in customer retention. Availability to work and travel within assigned territory 30-40% of time.
Periodic evening and weekend hours required for trade organization meetings and customer events. Previous coatings experience encouraged, a focus on industrial coatings and high performance floor coatings is preferred.
Bilingual candidates are encouraged to apply. Salary Target Range: $75,000 - $95,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Carson City, Nevada
Posted: 2025-08-07 23:09:43
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JOB DESCRIPTION
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide product range including decorative fashion paints, durable industrial roof repair coatings and, of course, the famous rust-fighting formula that started it all. The primary result expected from the Junior Buyer will be to procure raw materials or components and packing materials for use in production of paint and related products by purchasing supplies, equipment, tools, parts, or services necessary for the routine maintenance and/or repair functions of the facility and its production operation. Solving challenges is the very foundation of who we are.
After all, in the beginning, our founder, sea captain Robert Fergusson, didn't particularly care about paint.
When he founded our company in 1921, he just wanted to keep his ship intact and stumbled upon a valuable solution.
Today, that discovery is Rust-Oleum Corporation. The same passion that drove the Captain to spend his next few years creating the world's first rust-preventative paint still drives us today.
When we see a problem, we work diligently until we've perfected a solution, which has led to some of the most cutting edge, durable and innovative products in the industry.
Our creative and talented team of over 2000 people across every corner of the world, help us remain the global leader in protective paints and coatings for both home and industry. Typical tasks for this position include (but are not limited to) the following: Purchase the highest quality merchandise at the lowest possible price and in correct amounts.
Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services.
Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.
Analyze price proposals, financial reports, and other data and information to determine reasonable prices.
Monitor and follow applicable laws and regulations.
Negotiate, renegotiate, and administer contracts with suppliers, vendors, and other representatives.
Monitor shipments to ensure that goods come in on time and resolve problems related to undelivered goods.
Confer with staff, users, and vendors to discuss defective or unacceptable goods or services and determine corrective action.
Evaluate and monitor contract performance to ensure compliance with contractual obligations and to determine need for changes.
Maintain and review computerized or manual records of items purchased, costs, deliveries, product performance, and inventories. Responsibilities/Expectations: Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities. Follow all safety procedures and company policies. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Attleboro, Massachusetts
Posted: 2025-08-06 07:10:02
