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Front Desk Manager – New York, NY – Up to $75kWe are collaborating with a prestigious, luxury hotel in New York City.
They are seeking a experienced Front Desk Manager to help lead front desk operations and ensure memorable guest experience while maintaining high service standards.Benefits:
Competitive Salary, $60,000 to $75,000401k plan and paid time offComprehensive health and wellness benefitsOpportunity to join a top luxury company!
Responsibilities:
Oversee day-to-day front desk operations to ensure smooth and efficient serviceLead, train, and schedule front desk team members to maintain high performanceAddress guest concerns promptly, ensuring a seamless and satisfying experienceCoordinate with all departments to uphold luxury service standards across the property
What they are looking for:
Experience managing front desk operations in a luxury or 5-star environmentStrong leadership skills in training, scheduling, and team developmentExcellent guest service and problem-solving abilitiesEffective communicator with cross-department collaboration experience
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants.
If you haven’t heard from us within 2 weeks, please consider your application unsuccessful.
Nevertheless, feel free to reach out! ....Read more...
Type: Permanent Location: New York, United States
Start: ASAP
Duration: Permanent
Salary / Rate: £42.2k - 52.7k per year + Benefits
Posted: 2025-07-10 15:30:54
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Do You Thrive Under Pressure? Can You Turn Difficult Conversations Into Positive Outcomes? Does creating calm in moments of chaos come naturally to you? Are you the kind of person others turn to when they're upset, anxious, or unsure? If so, Centre for Surgery, a leading day surgery hospital in central London, may have the ideal opportunity.The clinic is currently seeking an experienced and confident Patient Experience & Front Desk Lead to take ownership of its front-of-house operations.
This vital role is about more than reception, it's about leading the patient experience and stepping up when things go wrong.
Whether it's handling a sensitive concern or creating a warm welcome at the front desk, this individual will play a central part in how patients perceive their care from start to finish.A Unique Role at the Heart of Patient CareThis position combines high-level reception responsibilities with the leadership of the clinic's patient service function.
As the first impression and emotional anchor of the clinic, the Patient Experience & Front Desk Lead must bring emotional intelligence, resilience, and polished professionalism to every interaction.Centre for Surgery prides itself on delivering consultant-led care in a discreet, modern setting.
In this role, the successful candidate will work closely with the Managing Director to ensure the clinic's reputation for excellence is reflected in every patient interaction, from the first hello to the final follow-up.Key ResponsibilitiesFront Desk & Reception
Deliver a polished and professional welcome to all patients and visitors at the Baker Street clinic.Manage appointment check-ins, liaise with consultants and nurses, and keep the waiting area calm, clean, and well-organised.Handle phone and email enquiries courteously and efficiently.
Patient Experience Oversight
Take overall responsibility for patient service before, during, and after treatment.Proactively anticipate patient needs, resolve queries promptly, and ensure high service standards are consistently maintained.
Complaints Handling & Service Recovery
Own the complaints process, both informal and formal.Listen calmly and non-defensively when concerns are raised, ensure respectful and timely resolution, and collaborate with clinical or administrative teams as needed.Accurately document and track feedback to help identify and address recurring issues.
Administrative Duties
Manage bookings and payments through the clinic's software systems.Ensure full compliance with GDPR and data privacy regulations.
Team Support & Leadership
Support junior front desk staff, contribute to training and onboarding, and step in when needed to maintain service continuity.Work closely with leadership to uphold and enhance the values of Centre for Surgery across all front-of-house operations.
The Ideal Candidate Will Have:
Front-of-house or patient liaison experience, ideally within private healthcare, aesthetics, or dentistry.A strong track record of handling complaints with calmness, clarity, and empathy.The ability to manage sensitive conversations with professionalism.Clear, confident communication skills both in person and over the phone.A calm presence during busy or emotionally charged situations.Strong organisational skills and high attention to detail.A natural leadership style and commitment to team collaboration.Absolute discretion and a deep understanding of confidentiality in a clinical environment.
Working HoursThis is a full-time, on-site position based at the Baker Street clinic.
Some Saturday availability may be required depending on consultant schedules and patient needs.What Patients Say
"The team was quick to address a concern I had after surgery.
I was reassured and supported the whole way through."- Tania A., Breast Surgery Patient
"Everyone I spoke to was respectful and helpful-even when I was nervous or had questions.
The service was outstanding."- Adam S., Liposuction Patient
"I had a small issue after my consultation, but it was resolved quickly and with kindness.
The front desk staff genuinely care."- Rebecca L., Eyelid Surgery Patient
Why Join Centre for Surgery?Centre for Surgery is a boutique surgical hospital offering a wide range of cosmetic and reconstructive procedures in a purpose-built day surgery facility.
Led by expert consultants, the team is known for compassionate, patient-centred care in a modern and discreet environment.This is more than a job, it's a chance to shape the entire patient experience.
For someone who thrives on human connection, takes pride in service excellence, and knows how to turn challenges into reassurance, this is an opportunity to make a meaningful impact.Ready to Make a Difference?Centre for Surgery invites candidates who combine professionalism with emotional intelligence to apply now.
Help shape the standard of care patients remember most, especially when it matters most. ....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £33k per year
Posted: 2025-07-09 17:18:29
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One of our Sunderland based clients has an excellent opening for a talented Childcare Solicitor.
Proud of their strong foundations, this firm has grown and flourished over the years.
With progressive and dynamic plans there is no better time to join in their continued success.
We are very pleased to be working on behalf of this practice and would like to hear from Childcare Solicitors with at least 2 years' PQE.
If you are a steadfast Childcare Solicitor ready to progress to the next significant level in your legal career and are close to the Sunderland area, then please do not hesitate to apply. The Role
You will be a key member of the impressive family and childcare team and bring your sound and relevant experience, managing your own caseload related to children matters with the opportunity to deal with general family/ matrimonial/ finance work if you are keen on doing so.
In addition to running your own caseload another element of this opportunity is in supervising, mentoring and developing trainees, paralegals and secretaries, therefore your excellent guidance and supervisory skills will be well placed here. In addition to nurturing and building on client relationships you will be at the forefront of business development activities and represent this stellar firm in a networking capacity.
The Ideal Candidate
It's imperative that you possess at least 2 years demonstrable experience in a comparative family practice and are passionate and committed to supporting and advising colleagues.
Commercially savvy you'll be a natural at forging professional partnerships with clients, contacts, referrers, and business associates alike.
Regarding your desk, you will be focused in producing high quality work to the greatest attention to detail and adept at consistently meeting your financial targets.
Strong writing, drafting, legal research, and the ability to grasp new and/or complex family work is paramount.
Child Panel Accreditation is desirable, but not essential
If you are interested in this Childcare Solicitor role in Sunderland then please get in touch with Chloe Murphy on 0113 467 9783 to find out more information or if you've a CV to hand, please submit this for review.
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. ....Read more...
Type: Permanent Location: Sunderland, England
Salary / Rate: £40000 - £60000 per annum
Posted: 2025-07-07 09:00:50
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Service Desk Team Leader - Aftermarket
We're looking for a driven and hands-on Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a fast-paced, customer-focused environment.
As a Service Desk Team Leader, you'll be at the heart of our support function—managing workloads, streamlining processes, and delivering outstanding service.
This is a dynamic and high-impact position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
As a Service Desk Team Leader, you'll implement best practices, improve response times, and champion service excellence from the front line.
You'll be the go-to person for operational efficiency, dispute resolution, and team development—helping us raise the bar across our service and sales functions.
If you're an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location - Witham, Chelmsford, Braintree, Colchester
Salary - Up to £32K - Pension - 25 days Annual Leave (plus BH 32 days total) - Employee Assistance Program - Free Parking - Life Assurance - Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RC Service Desk Team Leader ....Read more...
Type: Permanent Location: Chelmsford, England
Start: 04/08/2025
Salary / Rate: £30000 - £35000 per annum + +pension +employee assistance program
Posted: 2025-07-04 12:00:03
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Service Desk Team Leader - Aftermarket
We're looking for a driven and hands-on Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a fast-paced, customer-focused environment.
As a Service Desk Team Leader, you'll be at the heart of our support function—managing workloads, streamlining processes, and delivering outstanding service.
This is a dynamic and high-impact position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
As a Service Desk Team Leader, you'll implement best practices, improve response times, and champion service excellence from the front line.
You'll be the go-to person for operational efficiency, dispute resolution, and team development—helping us raise the bar across our service and sales functions.
If you're an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location - Witham, Chelmsford, Braintree, Colchester
Salary - Up to £32K - Pension - 25 days Annual Leave (plus BH 32 days total) - Employee Assistance Program - Free Parking - Life Assurance - Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RC Service Desk Team Leader ....Read more...
Type: Permanent Location: Witham, England
Start: 03/08/2025
Salary / Rate: £30000 - £35000 per annum + +pension +employee assistance program
Posted: 2025-07-03 09:53:22
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IT Support AnalystUp to £28,000 DOESouth West London
The role
Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it.
Key duties
Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information.
Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary.
Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary. Resolve tickets in a timely manner, keeping the customer updated at all stages of the process.
Image laptops and desktops using SCCM.
Create and manage user accounts using Active Directory and MS Exchange and Office 365.
Provide clear communication to the team to ensure that knowledge of issues and fixes is shared.
Respect confidentiality of customer information and promote adherence to security policies.
Maintain accurate records of IT assets
Skills required
Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics.
Ideal: Software packaging, OS deployment (SCCM) and PowerShell.
Company overview
Our client is a leading specialist in providing integrated marketing amongst other things.
With over 800 employees in the business you will provide support across offices in and around London.
Their belief in people is the driver behind everything they do.
The company strives to attract talented IT engineers that are specialists in their fields.
Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally.
In addition to this commitment, talent and sheer hard work gets noticed and rewarded.
For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life.
Benefits
Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pmBase salary will be up to £28k25 days' annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career pathContinual professional development plansExcellent benefits such as company pension/healthcare/season ticket loanAccess to onsite gym
....Read more...
Type: Permanent Location: Kensington and Chelsea, England
Start: 11/06/2025
Salary / Rate: £27000.00 - £28000.00 per annum
Posted: 2025-06-24 17:08:09
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We are seeking a professional and friendly Receptionist to join the team.
The ideal candidate will be the first point of contact for clients and visitors, providing exceptional customer service while managing a variety of administrative tasks.
This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Responsibilities:, Greeting visitors and managing the front desk, Answering and directing phone calls, Handling incoming and outgoing mail, Booking meeting rooms and managing schedules, General administrative tasks to support the team, Maintaining a tidy and welcoming reception areaRequirements:
, Must have Enhanced DBS
, Previous reception or front-of-house experience, Excellent communication and organisational skills, Strong customer service approach, Confident, presentable, and proactive, Comfortable with general office duties
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Type: Contract Location: Ilford, England
Salary / Rate: £12.21 - £12.70 per hour
Posted: 2025-06-03 23:35:02
