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Customer Service Advisor
We are seeking a motivated and dynamic individual to join our team as a Customer Service Advisor / Front Office Support & Logistics Coordinator / Administrator.
Reporting directly to the Branch Manager, this role is a key support position within the front office team.
You will be responsible for handling a range of tasks, ensuring strong customer service delivery, and managing our van fleet and logistics operations.
Ideal Location - Bristol, Bath, Weston Super Mare, Berkeley, Wells, Filton, Portishead, Shepton Mallet, Axbridge, Bradley Stoke, Gloucester
Salary: Up to £29K DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Handle customer telephone and email inquiries, processing sales orders.
Oversee the smooth transition of orders from customer to warehouse for packing and fulfilment.
Assist customers with product returns, invoice queries, and future product requirements.
Coordinate trade customer collections and retail sales.
Work closely with the field sales team on quotations, pricing, and order fulfilment.
Excellent customer service and communication skills (telephone and email).
Proficient in MS Office (Word, Excel, Outlook) and ERP software.
Experience in handling sales orders, returns processing, and credit approvals.
A proactive attitude towards continuous improvement, health and safety, and professional development.
Ability to effectively manage multiple tasks and work both independently and in a team environment.
Apply in Confidence:
To apply for the position of Customer Service Advisor role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
Job Ref: 4247RC Customer Service Advisor ....Read more...
Type: Permanent Location: Bristol, England
Start: 09/05/2025
Salary / Rate: £29000 - £30000 per annum + +pension +life assurance +onsite parking
Posted: 2025-04-09 12:58:59
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Project Manager - Wealth Management - Edinburgh, Scotland
(Key skills: Project Manager, Digital Transformation, Business Process Change, Agile, Change Management, Stakeholder Management, Financial Services, Wealth Management, Delivery, Governance, Risk Management, Regulatory Compliance, Technology Implementation, Project Manager)
Are you a Project Manager looking to take your career to the next level? Do you want to be part of a prestigious wealth management firm leading a multi-million-pound digital transformation? If you are passionate about driving change, working on cutting-edge financial technology, and making a tangible impact in a highly respected organisation, this could be your next big move.
Our client, a market-leading wealth management firm based in Edinburgh, is undergoing an ambitious transformation to future-proof its services, optimise business processes, and elevate client experiences.
With a strong heritage in providing tailored financial solutions to high-net-worth individuals and institutional clients, they are now investing in state-of-the-art technology and innovation to stay ahead of the curve.
To support this, they are expanding their change and transformation team and are looking for a talented Project Manager to drive key digital and process improvement initiatives.
This is an exciting opportunity to play a pivotal role in shaping the future of a top-tier financial institution, working alongside senior stakeholders to redesign processes, integrate cutting-edge solutions, and deliver high-impact projects.
The ideal Project Manager candidate will have proven experience as a Project Manager in the financial services sector, ideally within wealth management.
A strong background in digital transformation and business process change projects is required.
The successful candidate will be responsible for overseeing project delivery, managing project risks, ensuring compliance with industry regulations, and maintaining effective communication between stakeholders at all levels.
Experience in Agile methodologies and change management initiatives is essential.
Knowledge of financial services regulations and compliance is desirable.
Our client is eager to welcome candidates at various levels of experience but cannot support entry-level Project Managers for this role.
All Project Manager positions come with the following benefits:
Annual bonus and profit-sharing scheme, rewarding your contributions.
Hybrid working model, with the flexibility to balance remote and in-office work.
Pension scheme with enhanced employer contributions to secure your future.
Private healthcare, dental, and life insurance - covering you and your family.
Fully funded training & development programs, including industry certifications.
Global mobility opportunities, with options to work on international projects.
Gym membership, wellness programs, and mental health support.
Daily meal allowances and exclusive corporate dining discounts.
Generous holiday package (30+ days) + the option to buy additional leave.
Company-sponsored retreats, networking events, and luxury team-building experiences.
This is a rare opportunity to be at the forefront of financial services innovation, working for a firm that blends tradition with cutting-edge technology.
If you are looking for a high-impact role where your expertise will drive meaningful change, apply today.
Location: Edinburgh, Scotland, UK / hybrid working
Salary: £60,000 - £80,000 + Bonus + Pension + Benefits ....Read more...
Type: Permanent Location: Edinburgh, Scotland
Start: ASAP
Salary / Rate: £60000 - £80000 per annum + + Bonus + Benefits + Pension
Posted: 2025-04-07 02:02:39
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Frontend Engineer, Vue - Asset Management - Lausanne, Swizterland
(Tech stack: Frontend Engineer, Vue, Nuxt, JavaScript, Typescript, Node, Express, Python, C++, HTML, CSS, UI, UX, User Interface, User Experience, Front End, Vue Developer, Softwareentwickler, Entwickler, Frontend Engineer)
Founded in 1930, our client is a leading investment manager with offices in Europe, Asia and North America.
They manage over €120 billion across all asset classes and employ over 2.000 people around the world.
Having recently opened their uber-chic offices in Switzerland they are looking to hire Frontend Engineer at all levels to work on various exciting software development projects.
They are looking for multiple Frontend Engineer with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Vue, Nuxt, JavaScript, Typescript, Node, Express, Python, C++, HTML, CSS, REST, SQL, Git, Docker, UI, UX and Agile.
This is a great opportunity to work alongside smart, driven people who will inspire you every day.
You will have the opportunity to form relationships with their investors, advisors and mentors - and the broader tech community.
These experiences will provide you with the abilities necessary to grow with the firm, or one day start your own company!
Location: Lausanne, Switzerland / Remote Working
Salary: CHF 90,000 - CHF 120,000 + Bonus Benefits
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITZERLANDREC
NOIREUROPEREC
NOIREURFE
NC/JH/LAU90120 ....Read more...
Type: Permanent Location: Lausanne, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc90000 - Swiss Franc120000 per annum + Bonus + Pension + Benefits
Posted: 2025-04-07 02:01:15
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Responsibilities
To ensure at all times that children and their families are at the heart of service provision and development across the partnerships.
To develop, facilitate and coordinate working relationships and partnerships with a range of front-line staff and managers across Lewisham's Children and Young People's Services.
To coordinate multi agency support across services to meet the needs of vulnerable children, young people and families by providing information, advice and guidance to professionals.
Use negotiating and influencing skills to identify and enable different agencies to undertake ‘lead professional' responsibilities.
To provide training, guidance and advice to individuals completing FARPs and to act as a quality assurance agent, as well as delivery of FARP training to a broad range of audiences.
To undertake reviews of FARPs to ensure that progress is occurring to plan and timescales.
Responsible for attending multi-agency meetings, where required, to advise /guide and consult on the FARP and to support in the identification of services that can contribute to the plan.
Design and deliver training and support to practitioners to work as a multi-agency Team Around the Family (TAF).
To create and review guidance around TAF for practitioner use.
To be responsible for promoting the Family Information Service and encourage use to support children's needs.
To be part based within the Front Door for Families, alongside CSC, to provide advice and support.
To lead on providing ‘Early Help' information to the multi-agency safeguarding hub (MASH) to gather research from providers in Lewisham within the required timescales.
To promote services and resources in the area and across the organisation to support children and families.
To contribute to the development of any neighbourhood allocation panels or processes to ensure improved performance and outcomes for children and young people within the area.
To contribute to the development of the i-Thrive framework for Early Help in Lewisham, and the effective delivery of support to families.
To have a clear understanding of commissioned services and ensure that these are utilised appropriately to address the needs of families and identify gaps in provision that will inform the commissioning process and re-shape service delivery.
To ensure that case management, monitoring and statistical information regarding work is in place and ensure that progress of families is tracked efficiently, supporting partners to keep records as appropriate.
To analyse available data to provide impact and outcomes reports for children and identify any gaps in services to inform monitoring priority outcomes.
Develop communication channels and good working relationships with early help professionals in external agencies.
Knowledge
Good working knowledge of current legislation and policy regarding safeguarding for children and families, and the legislative and national policy and guidance context for early help for children and families
A sound working knowledge of Safeguarding and Early Help procedures, CSC thresholds and the Supporting Families agenda
Knowledge of the FARP and Team Around the Child/Family process
Knowledge of the Data Protection Act 1998 and information sharing issues
Working knowledge of Microsoft Office, Outlook and case management systems
Skills
Strong interpersonal skills, with the ability to negotiate effectively and influence practice development
Skills in using knowledge of legislation to support and improve practice of others
Ability to analyse and interpret data and present results
Excellent Communication skills both written and verbal.
Presentation/ training skills
Excellent problem solving and decision making skills
ICT skills including Excel, Word and PowerPoint
Excellent time management skills and ability to work to deadlines, on own or with partners.
Experience
A sound career history and experience of working with families and children requiring early help support
Experience of working in a multi-agency environment developing and maintaining relationships across services and supporting them to work together to achieve coordinated responses to children's needs
Experience of working independently and setting own priorities
Experience of assessing & analysing information about the needs of children and families
Experience of effectively promoting equality and diversity.
Experience of working in a diverse community
Experience of managing change within a multi-agency working environment, with frontline, middle management and/or senior management level
Experience of delivering training
Education
A relevant professional qualification or NVQ Level 4 equivalent gained in setting associated with children or young people and families or Substantial professional experience of working with children, young people vulnerable adults and their families.
Must be able to
Work in different establishments around the borough as required.
Ability to work outside of normal hours e.g.
early evening training.
Can travel to attend meetings in and out of the borough at short notice. ....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £20 - £22 per hour
Posted: 2025-04-04 21:00:38
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An exciting opportunity has arisen for a Service Manager to join a reputable organisation dedicated to providing high-quality care and support services to people with learning difficulties, autism or other support needs due to age, circumstances or disability.
This full-time role offers excellent benefits, hybrid working options and a salary of £39,550.
As a Service Manager, you will be overseeing quality improvement initiatives across care and support services, ensuring high standards are maintained and driving excellence through audits, reviews, and targeted action plans.
You will be responsible for:
* Assisting in tendering processes and establishing new services.
* Supporting services to achieve and maintain high standards in compliance with regulatory requirements.
* Analysing reports, producing thematic reports, and embedding changes throughout services.
* Reviewing and updating organisational policies and procedures.
* Delivering in-house training and workshops to frontline staff.
* Providing leadership and management support for services experiencing performance issues.
* Managing employment relations cases including investigations, hearings, and appeals.
What we are looking for:
* Previously worked as a Service Manager, Area Manager, Regional Manager, Care Services Manager, Operations Manager, Operations Lead, Service Improvement Manager, Support Services Manager, Supported Living Manager or in a similar role.
* Experience in overseeing exceptional services for individuals with complex needs.
* Knowledge of the Care & Support sector or equivalent experience.
* Demonstrable ability to lead change management programmes within care environments.
* Knowledge of Positive Behaviour Support (PBS), care regulations, funding mechanisms, and relevant legal frameworks.
* Skilled in IT with Microsoft Office applications.
Whats on offer:
* Competitive salary
* 25 days annual leave
* Pension Scheme
* Cycle-to-Work Scheme
* Death in Service Benefit
* Comprehensive Learning & Development Programme
* Employee Assistance Programme (Health Assured)
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: London, England
Start:
Duration:
Salary / Rate: £39550 - £39550 Per Annum
Posted: 2025-04-04 18:02:36
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An exciting opportunity has arisen for a Service Improvement Manager to join a reputable organisation dedicated to providing high-quality care and support services to people with learning difficulties, autism or other support needs due to age, circumstances or disability.
This full-time role offers excellent benefits, hybrid working options and a salary of £39,550.
As a Service Improvement Manager, you will be overseeing quality improvement initiatives across care and support services, ensuring high standards are maintained and driving excellence through audits, reviews, and targeted action plans.
You will be responsible for:
* Assisting in tendering processes and establishing new services.
* Supporting services to achieve and maintain high standards in compliance with regulatory requirements.
* Analysing reports, producing thematic reports, and embedding changes throughout services.
* Reviewing and updating organisational policies and procedures.
* Delivering in-house training and workshops to frontline staff.
* Providing leadership and management support for services experiencing performance issues.
* Managing employment relations cases including investigations, hearings, and appeals.
What we are looking for:
* Previously worked as a Service Manager, Area Manager, Regional Manager, Care Services Manager, Operations Manager, Operations Lead, Service Improvement Manager, Support Services Manager, Supported Living Manager or in a similar role.
* Experience in overseeing exceptional services for individuals with complex needs.
* Knowledge of the Care & Support sector or equivalent experience.
* Demonstrable ability to lead change management programmes within care environments.
* Knowledge of Positive Behaviour Support (PBS), care regulations, funding mechanisms, and relevant legal frameworks.
* Skilled in IT with Microsoft Office applications.
Whats on offer:
* Competitive salary
* 25 days annual leave
* Pension Scheme
* Cycle-to-Work Scheme
* Death in Service Benefit
* Comprehensive Learning & Development Programme
* Employee Assistance Programme (Health Assured)
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: London, England
Start:
Duration:
Salary / Rate: £39550 - £39550 Per Annum
Posted: 2025-04-04 17:57:26
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The Company:
A market leader in designing, manufacturing, and supplying cutting-edge ventilation products and systems.
Over 30 years of expertise in the air movement industry, bringing innovation to the forefront.
Pioneering intelligent solutions such as advanced humidity control, silent operation, and energy-efficient systems.
Dedicated to delivering high-performance ventilation tailored for the housing market.
Committed to creating sustainable, reliable, and industry-leading products.
Benefits of the Specification Business Development Manager:
£45k-£60k salary
Uncapped Commission
23 days annual leave + Bank holidays,
Bonus scheme
Company car or car allowance
Pension plan
The Role of the Specification Business Development Manager:
Specify and promote ventilation products within New Build / Local Authority / Social Housing -House Builder Sector, Educations, Leisure.
Proactively target and engage clients and projects.
Driving forward New Business opportunities.
Establish and nurture long-term relationships with ME Consultants, ME Contractors, and House builders.
Maintain and develop a continuous pipeline of specified projects, from Specifications through to tender.
CPD’s
Covering: Southwest
The Ideal Person for the Specification Business Development Manager:
Proven experience in securing specifications through a technical and consultative approach within HVAC sector – through ME consultant, Contractor and New House builder/ / Local Authority / Social Housing -House Builder Sector, Educations, Leisure.
Demonstrated success in increasing sales and driving forward New Business.
Conduct CPD presentations and participate in exhibitions as a requirement of network and relationships builder.
Proficiency in Microsoft Office systems
Full UK Driving License
If you think the role of Specification Business Development Manager is for you, apply now!
Consultant: Sarah Dimmock
Email: sarahd@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Bristol, Bath, Dorchester, Taunton, Somerset, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £45000 - £60000 Per Annum Excellent Benefits
Posted: 2025-04-02 15:37:06
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Job Title: Events and Reservations Co-ordinatorLocation: Bromley Court HotelSalary: £27,000 + 10% Incentive after 3-month probationAbout Us:The Bromley Court Hotel is a 4-star property with 111 well-appointed bedrooms and 9 versatile event rooms accommodating 10 to 200 guests.
We pride ourselves on delivering exceptional guest experiences and memorable events.The Role:We are seeking a dynamic and highly organised Events and Reservations Co-ordinator to join our team.
This role is integral in managing and coordinating all aspects of event planning and meeting arrangements.
The role will also offer cover for our Reservation Manager on annual leave dates.
The successful candidate will be responsible for ensuring seamless execution from initial enquiry to the event day, providing exceptional guest experiences.
The sales office is operational 6 days (Monday to Saturday) with a team of 4.
Shift patterns include 8am to 4.30pm, 9am to 5.30pm and 10am to 6.30pm.
Key Responsibilities, Manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail., Serve as the primary point of contact for clients, providing expert guidance and support throughout the planning process., Coordinate with various hotel departments to ensure smooth event execution, including catering, operations, and front-of-house teams., Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business., Process enquiries, quotations, contracts, and confirmations in a timely and professional manner., Conduct show rounds and meetings with clients to discuss their events and arrangements., Monitor reservation systems, ensuring up-to-date records and maximizing occupancy., Ensure proper inventory control of room availability in close collaboration with the Revenue Manager., Handle no show and cancellations in accordance with policy and procedures.
, Revenue generation and timely sales strategies to maximise sales, and average room rate reference the hotel's commercial targets., Handle guest feedback and resolve any issues professionally and efficiently., Prepare reports and maintain accurate records of bookings, revenue, and event details.Skills & Experience Required, Previous experience in event coordination, reservations, or hospitality management., Strong organizational skills with the ability to multitask in a fast-paced environment., Excellent communication and interpersonal skills with a customer-focused approach., Proficiency in reservation systems and Microsoft Office Suite., Ability to work flexible hours, including office shifts and weekends, as required., A passion for hospitality and delivering high-quality experiences.Why Join Us?, Opportunity to work in a prestigious hotel with a great team., Career growth and development opportunities., Competitive salary and a quarterly incentive scheme., Staff benefits, A dynamic and rewarding work environment.If you are enthusiastic about hospitality and have a talent for event coordination and reservations, we would love to hear from you. ....Read more...
Type: Permanent Location: South London, England
Start: ASAP
Salary / Rate: Up to £27000.00 per annum + + 10% Incentive after probation
Posted: 2025-04-02 12:34:18
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Full Stack Engineer, Angular/Java - Asset Management - Linz, Austria (Tech stack: Full Stack Engineer, Angular, RxJs, NgRx, Vue, React, JavaScript, Typescript, Java, Springboot, Node, Express, Python, HTML, CSS, UI, UX, User Interface, User Experience, Front End, Vue Developer, Softwareentwickler, Entwickler, Full Stack Engineer) Founded in 1930, our client is a leading investment manager with offices in Europe, Asia and North America.
They manage over €120 billion across all asset classes and employ over 2.000 people around the world.
Having recently opened their uber-chic offices in Austria they are looking to hire Full Stack Engineer at all levels to work on various exciting software development projects. They are looking for multiple Full Stack Engineer with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Angular, RxJs, NgRx, Vue, React, JavaScript, Typescript, Java, Springboot, Node, Express, Python, HTML, CSS, UI, UX and Agile. This is a great opportunity to work alongside smart, driven people who will inspire you every day.
You will have the opportunity to form relationships with their investors, advisors and mentors - and the broader tech community.
These experiences will provide you with the abilities necessary to grow with the firm, or one day start your own company! Location: Linz, Austria / Remote Working Salary: €55.000 - €85.000 + Bonus Benefits Applicants must be based in Austria and have the right to work in Austria even though remote working is available. NOIRAUSTRIAREC NOIREUROPEREC NOIREURFENC/FM/LIN5585 ....Read more...
Type: Permanent Location: Linz, Austria
Start: ASAP
Salary / Rate: €55000 - €85000 per annum + Bonus + Pension + Benefits
Posted: 2025-03-31 02:02:28
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Job Title: Building Control Surveyor (Career Graded)
Grade: Career Graded - IJKResponsible to: Building Control ManagerStaff Managed: NoneDirectorate: Community DevelopmentService: PlanningJob Family: P&T - Professional & Technical
Job Context:
The Building Control Service ensures that all building work complies with current regulations under the provisions of the Building Act 1984.
This includes processing Building Regulation applications, enforcing compliance with regulatory standards, and taking corrective action when necessary.
The role of the Building Control Surveyor is to oversee construction projects, ensuring they meet safety, sustainability, accessibility, and design regulations.
The post holder will also support enforcement actions, dangerous structure interventions, and other statutory responsibilities within a competitive service environment.
The Building Control Service operates during normal working hours and provides emergency response for Dangerous Structures outside office hours.
Additional responsibilities include handling Demolition Notifications, Initial Notice Applications, Competent Person Submissions, and Exempt Enquiries for North Yorkshire Council.
Job Purpose:
Support the Building Control Service and Management Team in delivering effective regulatory oversight throughout North Yorkshire.
Conduct specialist or technical assessments and make informed decisions to ensure compliance with Building Regulations.
Manage a caseload of building projects, including plan assessments, site inspections, and enforcement actions.
Key Responsibilities
Operational Duties at Grade I:
With limited or no supervision, depending on project complexity:
Inspect and check plans for compliance with Building Regulations and allied legislation.
Enforce building control requirements, negotiate amendments, and approve or reject applications within statutory timeframes.
Conduct statutory site inspections for Full Plans, Building Notices, Regularisation, and Reversion applications, ensuring compliance with regulatory standards.
Investigate and address demolitions, dangerous structures, regulatory contraventions, and unauthorized works.
Assist with enforcement actions to uphold the Council's obligations under the Building Act.
Provide front-line customer service and liaise with external agencies and stakeholders.
Contribute to ISO 9001 accreditation and maintain accurate records per the Building Control Service Document Management Policy.
Operational Duties at Grade JK:
In addition to Grade I duties:
Provide technical oversight on plan compliance, enforcing regulations and advising on alternative compliance solutions.
Manage appeals against building regulation compliance decisions.
Lead emergency response efforts for dangerous structures, making critical safety decisions.
Mentor and guide other Building Control staff, supporting their development.
Work within the Building Safety Regulator (BSR) competency framework and actively pursue professional development.
General Duties for All Grades:
Maintain accurate records in compliance with the Council's policies.
Ensure equality, information governance, and health & safety compliance in service delivery.
Ensure safe systems of work and compliance with health and safety procedures.
Registration with the Building Safety Regulator:
This role requires registration with the Building Safety Regulator as per the requirements set out in Part 2A of The Building Act 1984, Sections 58A to 58M.
Skills & Qualifications Required:
Relevant qualifications and experience in Building Control or a related field.
Strong knowledge of Building Regulations and associated legislation.
Excellent analytical, problem-solving, and negotiation skills.
Ability to manage multiple projects and work independently.
Strong communication skills for liaison with stakeholders, clients, and enforcement bodies.
Commitment to professional development and regulatory compliance.
....Read more...
Type: Contract Location: Harrogate, England
Salary / Rate: £23 - £27 per hour
Posted: 2025-03-28 10:14:47
