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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;
Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the Community Domestic Violence and Abuse Support Service
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Walsall Independent Domestic Violence Advisor (IDVA)Position available: 1 full-time position (37.5 hours)Location: Role will involve working in the Walsall community; when not working in the community, the role holder will be expected to work from the Head Office in Sandwell.Salary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience) Closing date: 29 September 2025All interviews will be held via Microsoft Teams Is this you? We are looking a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team.We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults.
The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: Our Independent Domestic Violence Advisors (IDVA) provide a high-quality frontline domestic abuse support service to those at high risk of harm.
As an IDVA, you will support victims of domestic abuse to assess level of risk, inform victims of their options and develop tailored safety plans to protect the victim and their children.
You will work within a multi-agency framework to advocate for the victim, including responding and reporting to Multi-agency Risk Assessment Conferences (MARAC) on behalf of the victim.
The role also supports the empowerment of victims/survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation through one-to-one support and group work, to help them regain control of their lives.
If you are self-driven, compassionate and hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female. Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
....Read more...
Type: Permanent Location: Walsall, England
Start: ASAP
Salary / Rate: £24310.00 - £27751.00 per annum
Posted: 2025-09-01 16:35:10
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;
Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the Community Domestic Violence and Abuse Support Service
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Sandwell Independent Domestic Violence Advisor (IDVA)Position available: 1 full-time position, covering the Sandwell areaSalary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience) Closing date: 29 September 2025 BCWA reserve the right to close this advert before the closing dateAll interviews will be held via Microsoft Teams Is this you? We are looking for a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team.
We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults.
The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: Our Independent Domestic Violence Advisors (IDVA) provide a high-quality frontline domestic abuse support service to those at high risk of harm.
As an IDVA, you will support victims of domestic abuse to assess level of risk, inform victims of their options and develop tailored safety plans to protect the victim and their children.
You will work within a multi-agency framework to advocate for the victim, including responding and reporting to Multi-agency Risk Assessment Conferences (MARAC) on behalf of the victim.
The role also supports the empowerment of victims/survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation through one-to-one support and group work, to help them regain control of their lives.
If you are self-driven, compassionate and hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £24310.00 - £27751.00 per annum
Posted: 2025-09-01 16:34:22
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The team: Advice and Guidance Team
We know the first call or conversation can be the most difficult for those living with abuse.
We also know some people just want information about how agencies can help.
BCWA is strengthening its first contact service to ensure that every victim who contacts the support centre gets the immediate help and support they need to make decisions to break free from their abuse.
Working across the Black Country, the team will receive and take referrals from individuals and agencies, assess the immediate needs of victims, provide safety advice as well as work with other agencies.
The service will encourage victims to engage in longer-term support provided by specialist advocates and collate feedback that the services always reflect the changing needs of people living with abuse.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Senior Information, Advice and Guidance Advisor/CaseholderPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am-5 pm), based at Head Office, SandwellSalary: £29,267 - £33,281.98Closing date: 22 September 2025All interviews will be held in person
Is this you?We are looking for a dedicated individual to join our dynamic front door service.
We are looking for someone who can manage a caseload, providing support to victims/survivors within a fast-paced environment.
This individual must be empathetic, approachable and have the knowledge about safeguarding against abuse, with the opportunity of continued professional development within the organisation.
The Role: This role will be responsible for delivering an effective trauma-informed approach of first contact, care and support to clients who are victims/survivors of abuse.
The postholder will provide immediate high-quality information, advice and guidance to victims of domestic abuse, offering Tier 1 support (Tier 1 support is defined as no more than 5 days).
This includes an understanding of the current/ historic situation, risk assessment, victim impact and decisions on next steps.
The senior will lead in more complex circumstances, manage the webchat and other sources of communication and lead on developing resources that can be used within the team and for the benefit of victims.
Partner liaison will be essential in responding to victims.
The team will work within set targets for response and victims' outcomes.
This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills, IT confident and efficient and organised administration.
It is from this first contact that the relationship with BCWA begins. If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £29267.00 - £33281.00 per annum
Posted: 2025-09-01 16:33:32
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The team: Advice and Guidance Team
We know the first call or conversation can be the most difficult for those living with abuse.
We also know some people just want information about how agencies can help.
BCWA is strengthening its first contact service to ensure that every victim who contacts the support centre gets the immediate help and support they need to make decisions to break free from their abuse.
Working across the Black Country, the team will receive and take referrals from individuals and agencies, assess the immediate needs of victims, provide safety advice as well as work with other agencies.
The service will encourage victims to engage in longer-term support provided by specialist advocates and collate feedback that the services always reflect the changing needs of people living with abuse.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Information, Advice and Guidance AdvisorPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am-5 pm), based at Head Office, SandwellSalary: £23,423.40-£24,511.88Closing date: 22 September 2025All interviews will be held in person Is this you?We are looking for a dedicated individual to join our dynamic, fast-paced front door service.
We are looking for someone who will be involved in the everyday duties to support victims/survivors of violence, alongside assisting colleagues within the organisation and liaising with external professionals.
This individual must be empathetic, understand motivational interviewing and have knowledge about safeguarding against abuse.
The Role: This position will be responsible for delivering an effective trauma-informed approach of first contact, care and support to clients who are victims/survivors of abuse.
The postholder will provide high-quality information, advice and guidance to victims of domestic abuse, offering Tier 1 support.
This includes an understanding of the current/historic situation, risk assessment, victim impact and decisions on next steps.
The IAG will support in general tasks of referral taking from all referral avenues and offer an initial representation for BCWA, should they wish to go on to a caseworker for interventions.
The team will work within set targets for response and victims' outcomes.
This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills, IT confident and efficient and organised administration.
It is from this first contact that the relationship with BCWA begins.If you are self-driven, conscientious, hardworking, with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £23423.00 - £24511.00 per annum
Posted: 2025-09-01 16:32:44
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Customer Retention Advisor Location: Hybrid - 3 days Norwich, 2 days from home (during the first 6 months 5 days per week in Norwich).Salary: £26,750 per annum with OTE of 40K (uncapped comms)
We are the Citation Group.
We offer colleagues and clients an opportunity they will not gain at many other businesses.
We are interested in growth, investment and service excellence.
We have never and will never grow our business by cost-cutting or tying people up in bureaucracy.
We don't do politics - we want people focused upon actions and delivery.
We don't do micro-management - we empower, support and innovate.
We are leaders, not empire builders and we love our business.
Citation ISO Certification (formerly QMS International Ltd), part of the Citation Group, has been helping organisations across the UK achieve ISO certification with ease and confidence.
We specialise in providing expert consultation and practical support, offering a straightforward and cost-effective route to internationally recognised ISO Management Systems.
Our mission is simple: to make businesses better.
The role As a Customer Retention Advisor, your mission is simple yet vital: keep our clients on board, showcase the value of our services, and deliver the kind of service that makes customers want to stay with us year after year.
You'll be at the heart of client relationships, ensuring they see the ongoing benefits of their ISO certification, while meeting targets that directly contribute to our growth.
What you'll be doing, Retaining and growing our client base - take ownership of customer renewals and retention, helping us achieve consistent year-on-year growth., Advising and guiding clients - engage with customers considering cancellation or renewal, using your influencing skills to ‘win back' those at risk and secure contract renewals with confidence., Championing the customer voice - proactively share client feedback with the management team, helping us refine and improve the customer journey so it always meets evolving needs.
About you, Exceptional written and verbal communication skills, with the ability to engage and influence at all levels., Skilled in negotiation and persuasion, with a natural ability to adapt and think creatively in the moment., Highly organised, with proven success in prioritising multiple demands and adapting to shifting priorities., Strong track record in customer retention and delivering outstanding service experiences, Confident with numbers and data, with sharp attention to detail and accuracy, Effective problem solver, quick to analyse situations and respond with practical solutions, Proficient in IT systems
Here's a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Norwich, England
Start: ASAP
Salary / Rate: Up to £26750.00 per annum + + Comms OTE 40K
Posted: 2025-08-22 12:48:53
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Job Description:
Do you have an accountancy and/or UK tax qualification, and seeking your next career move? We are working on an excellent opportunity for a UK Tax Technical Lead - VP to join the team at a leading financial firm.
You will be responsible for assisting tax operational and product teams in monitoring, assessing and implementing tax changes affecting the services offered across the markets.
Skills/Experience:
UK accountancy and/or UK tax qualification
Big 4 accountancy firm or service provider tax technical specialist/advisory role/experience
In-depth knowledge of securities taxation with specific knowledge of UK withholding tax applicability
Knowledge of UK client types (such as collective investment vehicles, pension funds) including legal form and UK tax treatment.
Specifically for collective investment vehicles to include UK & VAT compliance
Knowledge of UK Reporting Fund Regime
Core Responsibilities:
Assessing & securing the risks linked to the tax business services
Monitor tax changes using internal and external information providers.
Monitor changes of tax legislation impacting taxation of securities and related tax relief and tax reclaim procedures
Inform tax operational team, product team and clients (via Market Updates as applicable) of relevant tax changes
Assist tax operational and product teams in the understanding of any change of tax regulation
Assist product teams in the assessment of the impacts of such tax changes on tax product offer
Take ownership of tax questionnaire to collect tax information when onboarding new clients.
This includes, in coordination with Group Tax Department and Global Head of Tax Business Services
Participate in international and local industry associations to represent the business:
Be the point of escalation for complex tax matters and client requests
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16186
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM ....Read more...
Type: Permanent Location: Glasgow, Scotland
Start: ASAP
Posted: 2025-08-19 09:30:15
