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Helpdesk Analyst
The successful candidate will be responsible for supporting customers and colleagues with project support queries relating to internal IT issues or product support / delivery for our customers. This is a junior role and has great potential in a vibrant environment to move up. You will continue to add to a dynamic knowledge base of technical solutions, to ensure that the customer's and organisation's IT infrastructure are as efficient and productive as possible.HOURS OF WORK Your shifts are allocated across the team evenly and will be shared upfront on a 4 week basis and cover weekends and bank holidays. On average 37.5 hours per week, the hours of 8am to 8pm Monday to Saturday and 10am to 5pm on Sundays across the team. Also, with 45 minutes for lunch.Weekend working is included in the shifts but EIT are happy for Helpdesk Analysts to swap shifts with each other, to accommodate special occasions or to be flexible around working hours.Christmas Day, Boxing Day and New Year's Day are Bank Holidays and are classed as days off for all staff. Typical Shifts are: (Subject to change) Early Shift: 08:00 to 16:15 with a 45min lunch break.Late Shift: 11:45 to 20:00 with a 45min lunch break.Sunday Shift: 09:45 to 18:15 with a 45min lunch break. KEY RESPONSIBLITIESYou will: Assist and direct staff and / or customers where support tickets are raised.Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base.Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services.Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable.Support and maintain software and hardware used in the organisation's day-to-day operations and services.Provide an excellent level of service to our customers, being professional and courteous at all times. In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers.KEY REQUIREMENTS High school education or higher education preferred or, and some helpdesk / project support experience.Demonstrates a desire and aptitude to learn new skills and work on automated systems.Self-motivated, confident and hard-working individual.Strong organisational ability and time management skills.Must be able to work and communicate effectively with both IT Professionals and customers alike and have the ability to adapt communication based on the audience's technical or non-technical ability.Possesses an ability and desire to work in a dynamic, fluid, fast-paced environment.Ability to work on multiple projects simultaneously, yet bring closure to all in a timely manner, as and when required.Good verbal & written communications and interpersonal skills.Must possess excellent problem-solving skills-the ability to logically and systematically identify and resolve issues.Ability to read and interpret technical documentation and procedures.Broad knowledge of common software packages including all Microsoft Office products including good knowledge of Windows / MAC. SALARY AND BENEFITSThe successful candidate will be rewarded with the following: Salary based on £19,500 - £24,000 per annum.Discretionary bonus potential at year end.28 days' annual leave (inc bank holidays) - Xmas Day, Boxing Day and NYD closed so holidays.Group Stakeholder pension following a successful trial period. All applicants must be eligible to live and work in the UK, and due to the nature of our business have a clean driving licence and credit/criminal history. Blue Scorpion Limited and European Information Technology Limited are an equal opportunities employer. ....Read more...
Type: Permanent Location: Bexley, Greater London, England Start: ASAP Duration: Permanent Salary / Rate: £19.5k - 24k per year Posted: 2025-06-27 17:02:46 -
IT Technician
An opportunity has arisen for a IT Technician / 1st Line Support Technician to join a well-established IT services company specialising in managed print, digital workspaces, cybersecurity, unified communications, and sustainable IT asset lifecycle solutions As a IT Technician / 1st Line Support Technician, you will be the first line of support, resolving technical queries and managing user requests in a fast-paced service desk environment. This is an office-based role offering a starting salary of £23,810 and benefits. You will be responsible for: * Acting as the initial point of contact for all IT-related issues via phone, email, or ticketing system * Logging and managing service tickets using ServiceNow (or similar systems) * Providing updates to users on the progress of their queries * Assisting with the installation, configuration, and troubleshooting of software and hardware * Supporting printer setup, maintenance and issue resolution * Maintaining accurate documentation and knowledge base articles * Meeting individual KPIs and contributing to broader service desk goals What we are looking for: * Previously worked as an IT Technician, IT Support Technician, 1st Line Technician, Helpdesk Support Analyst, IT Helpdesk Technician, First Line Technician, Service Desk Analyst, Technical Support Analyst, IT Support Analyst, IT Engineer, IT Helpdesk, Support Technician or in a similar role. * Familiarity with O365, Windows Server, Active Directory, and Microsoft applications (Word, Excel, Teams, PowerPoint) * Ability to follow detailed instructions with high levels of accuracy * Strong organisational skills and ability to prioritise workload effectively * ITIL or Microsoft accreditations (advantageous) This is a fantastic opportunity to kickstart or develop your IT support career with a reputable and forward-thinking organisation. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. ....Read more...
Type: Permanent Location: Aberdeen, Scotland Start: Duration: Salary / Rate: £23810 Per Annum Posted: 2025-06-26 10:32:20 -
Servive Desk Analyst
.cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .cs4306042E{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .cs162A16FE{} .cs2BB2ADCD{width:475.2pt;padding:0pt 5.4pt 0pt 5.4pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid} .csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csD99B1BE3{text-align:left;margin:0pt 0pt 8pt 0pt;line-height:1.158333;list-style-type:disc;color:#000000;background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal} .csCE7B0CED{color:#000000;background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal;} .cs9FB39EE4{color:#000000;background-color:transparent;font-family:'Microsoft Sans Serif';font-size:11pt;font-weight:normal;font-style:normal;} IT Support AnalystUp to £28,000 DOESouth West London The role Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it. Key duties Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information. Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary. Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary. Resolve tickets in a timely manner, keeping the customer updated at all stages of the process. Image laptops and desktops using SCCM. Create and manage user accounts using Active Directory and MS Exchange and Office 365. Provide clear communication to the team to ensure that knowledge of issues and fixes is shared. Respect confidentiality of customer information and promote adherence to security policies. Maintain accurate records of IT assets Skills required Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics. Ideal: Software packaging, OS deployment (SCCM) and PowerShell. Company overview Our client is a leading specialist in providing integrated marketing amongst other things. With over 800 employees in the business you will provide support across offices in and around London. Their belief in people is the driver behind everything they do. The company strives to attract talented IT engineers that are specialists in their fields. Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally. In addition to this commitment, talent and sheer hard work gets noticed and rewarded. For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life. Benefits Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pmBase salary will be up to £28k25 days' annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career pathContinual professional development plansExcellent benefits such as company pension/healthcare/season ticket loanAccess to onsite gym ....Read more...
Type: Permanent Location: Kensington and Chelsea, England Start: 11/06/2025 Salary / Rate: £27000.00 - £28000.00 per annum Posted: 2025-06-24 17:08:09 -
Team Leader ERP Development (NA)
JOB DESCRIPTION Team Leader ERP Development (NA) Supervises the ERP development staff of the IT department in North America. In addition, continues to perform development work, while serving as the leader of the team. Provide leadership and supervision to the ERP development staff of North America, while supporting the definition, analysis and implementation of information systems and business solutions. This support includes both business processes and IT solutions. Essential Duties and Responsibilities: Demonstrate strong leadership while working with the IT development staff, end-users, IT management and business analyst team members, while supporting the implementation of strategic information systems and business solutions that support the operational needs of the business. Provide supervision of IT resources (primarily the development staff) and other project team members for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc. Supervises consultants, contract programmers, interns, part-time clerical assistance, and business team members, as needed. Provide guidance and support IT professional development of the development staff by: day-to-day management of project personnel, setting and monitoring annual performance objectives and conducting performance reviews, training, (formal and informal OJT). Perform analysis and development duties and activities. Provide overall development support in the implementation of new ERP application software packages, package modules and new releases upgrades. Projects may be global and cross-divisional and can be solely business re-engineering and/or IT. This support should be of the highest quality, on-time and within budget. Plans and schedules development projects and staff assignments. Coordinates the scheduling of work with the other IT departments, including business analyst and technical teams, as well as the business community. Assist in the identification of multiple alternatives and objectively evaluate each for the best solution balancing both business needs and cost benefits. Demonstrate strong formal and informal communication skills including: written, oral and team. Reads, writes, and communicates fluently in English. Other duties may be assigned. Additional Job Functions: (Other Less Critical Job Activities) Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics. Supervisory Responsibilities: This position has a staff of professional IT analysts and/or developers as direct reports and is the final decision maker on hiring and terminating. Also provides direction and supervision to project team members, consultants, contract programmers, interns, and temporary help, as required. Supervision includes work assignments, discipline, quality/performance reviews, training and scheduling. Competencies: Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, team work, leadership, effective communication skills, organizational skills, professionalism, commitment to quality, ability to manage multiple concurrent projects/tasks. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College degree in IT or business is preferred, but not required. Practical Work Experience Required: 5 - 7 years of applications programming experience. 5 - 7 years of systems analysis and design experience. 2 years of experience in project management skills. 2 years of experience in supervision or project leadership, overseeing the work of project team members is preferred, but not required. Read, write and communicate fluently in English.Special Knowledge and Skill: Demonstrates leadership and supervisory abilities. General knowledge and understanding of business operations. In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of many computing platforms. Working knowledge of several relational databases. Working knowledge of IT communication networks. Analytical Abilities: Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT solutions. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write formal business correspondence and specification documents. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and vendors. Must be able to read, write and communicate fluently in English. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Technical Skills: Must be highly skilled in the use of personal computers. This includes proficient use of Microsoft Office 365 applications, such as, but not limited to, Outlook, Word, Excel, PowerPoint, Visio, SharePoint. Proficiency with SAP applications and databases, development tools and integration components, such as, but not limited to, ABAP, SAPGUI, Adobe Forms, Adobe Live Cycle Designer, Smartforms, SAPScript, ECC/Oracle, S/4HANA, SAP BW, SAP APO, SAP GTS, SAP Fiori Apps, SAP Netweaver Gateway, SAP PI/XI, Business Explorer, Synactive GuiXT/Liquid UI, debugging and tracing utilities, HTML, XML, SAP Workflow. Working knowledge of web browsers and VPN clients. Basic understanding of IT communication networks. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%) Works from home and/or in an office environment with controlled climate and generally quiet conditions. (80 - 100%) Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-19 15:10:40 -
Global ERP Development Manager
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Global ERP Development Manager Globally manages the ERP development staff of the IT department. In addition, continues to perform development work, when necessary, while serving as the leader of the team. Provide leadership and management to the global ERP development staff, while supporting the definition, analysis and implementation of information systems and business solutions. This support includes both global business processes and global IT solutions. Essential Duties and Responsibilities: Demonstrate strong leadership while working with the global IT development staff, end-users, IT management and business analyst team members, while supporting the implementation of strategic information systems and business solutions that support the operational needs of the business. Provide management of global IT resources (primarily the development staff) and other project team members for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc. Manages consultants, contract programmers, interns, part-time clerical assistance, and business team members, as needed. Provide guidance to, and support IT professional development of, the development staff by day-to-day management of project personnel, setting and monitoring annual performance objectives and conducting performance reviews, training, (formal and informal OJT). Perform analysis and development duties and activities. Provide overall development support in the implementation of new ERP application software packages, package modules and new releases upgrades. Projects may be global and cross-divisional and can be solely business re-engineering and/or IT. This support should be of the highest quality, on-time and within budget. Plans and schedules development projects and staff assignments. Coordinates the scheduling of work with the other IT departments, including business analyst and technical teams, as well as the business community. Assist in the identification of multiple alternatives and objectively evaluate each for the best solution balancing both business needs and cost benefits. Demonstrate strong formal and informal communication skills including written, oral and team. Reads, writes, and communicates fluently in English. Other duties may be assigned, as necessary. Additional Job Functions: (Other Less Critical Job Activities) Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics. Managerial Responsibilities: This position has a staff of global, professional IT analysts and/or developers as direct reports and is the final decision maker on hiring and terminating. Also provides direction and management to project team members, consultants, contract programmers, interns, and temporary help, as required. Management includes work assignments, discipline, quality/performance reviews, training, and scheduling. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality, ability to manage multiple concurrent projects/tasks. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College degree in IT is required. Practical Work Experience Required: 8 - 10 years of applications programming experience. 8 - 10 years of systems analysis and design experience. 5 - 7 years of experience in project management skills. 5 - 7 years of experience in managerial project leadership and/or overseeing the work of project team members is preferred, but not required. Read, write, and communicate fluently in English. Special Knowledge and Skill: Demonstrates leadership and management abilities. General knowledge and understanding of business operations. In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In-depth knowledge of the SAP S/4HANA application software and SAP BTP (Business Technology Platform), including its functions and capabilities, installation, and support requirements. Additional application software systems and technology platforms are a plus, such as Avalara, Goplicity, Vertex, Readsoft, Easysoft, Screen Personas, Liquid UI, etc. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Excellent communication skills. Working knowledge of multiple computing platforms. Working knowledge of multiple relational databases. Working knowledge of IT communication networks. Analytical Abilities: Requires an elevated level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT solutions. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write formal business correspondence and specification documents. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and vendors. Must be able to read, write and communicate fluently in English. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Technical Skills: Must be highly skilled in the use of personal computers. This includes proficient use of Microsoft Office 365 applications, such as, but not limited to, Outlook, Word, Excel, PowerPoint, Visio, Teams. Proficiency with, but not limited to, SAP Applications and Databases, Development Tools and Integration Components, SAP BTP (Business Technology Platform), ABAP, SQL, CDS Views, Java, JavaScript, SAPGUI, Eclipse, Adobe Forms, Adobe Live Cycle Designer, Smartforms, SAPScript, S/4HANA, SD, FI/CO, MM, PP, EH&S, PM, CS, QM, TMS, SCM, WM, EWM, BW, APO, GTS, EDI, IDOC Analysis and Development, SAP Fiori Apps, SAP Netweaver Gateway, Web Services Design and Development, API/BAPI Design and Development, Custom Development for BADIs, Enhancements and User Exits, SAP PI/XI, Business Explorer, Liquid UI, Debugging and Tracing Utilities, HTML, XML, SAP Workflow, Technical Specification Design. Working knowledge of, but not limited to, Microsoft Windows, Microsoft Azure, Microsoft SharePoint, Microsoft Power BI, Microsoft Power Platform, Microsoft PowerApps, Microsoft Flow, Linux, Web Browsers and VPN clients. Basic understanding of IT communication networks. Certificates, Licenses, Registrations: None required but would be helpful. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone. This position will be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions. Works from home and/or in an office environment with controlled climate and quiet conditions. (80 - 100%) Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%) Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-19 15:10:39 -
Team Leader ERP Development (NA)
JOB DESCRIPTION Team Leader ERP Development (NA) Supervises the ERP development staff of the IT department in North America. In addition, continues to perform development work, while serving as the leader of the team. Provide leadership and supervision to the ERP development staff of North America, while supporting the definition, analysis and implementation of information systems and business solutions. This support includes both business processes and IT solutions. Essential Duties and Responsibilities: Demonstrate strong leadership while working with the IT development staff, end-users, IT management and business analyst team members, while supporting the implementation of strategic information systems and business solutions that support the operational needs of the business. Provide supervision of IT resources (primarily the development staff) and other project team members for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc. Supervises consultants, contract programmers, interns, part-time clerical assistance, and business team members, as needed. Provide guidance and support IT professional development of the development staff by: day-to-day management of project personnel, setting and monitoring annual performance objectives and conducting performance reviews, training, (formal and informal OJT). Perform analysis and development duties and activities. Provide overall development support in the implementation of new ERP application software packages, package modules and new releases upgrades. Projects may be global and cross-divisional and can be solely business re-engineering and/or IT. This support should be of the highest quality, on-time and within budget. Plans and schedules development projects and staff assignments. Coordinates the scheduling of work with the other IT departments, including business analyst and technical teams, as well as the business community. Assist in the identification of multiple alternatives and objectively evaluate each for the best solution balancing both business needs and cost benefits. Demonstrate strong formal and informal communication skills including: written, oral and team. Reads, writes, and communicates fluently in English. Other duties may be assigned. Additional Job Functions: (Other Less Critical Job Activities) Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics. Supervisory Responsibilities: This position has a staff of professional IT analysts and/or developers as direct reports and is the final decision maker on hiring and terminating. Also provides direction and supervision to project team members, consultants, contract programmers, interns, and temporary help, as required. Supervision includes work assignments, discipline, quality/performance reviews, training and scheduling. Competencies: Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, team work, leadership, effective communication skills, organizational skills, professionalism, commitment to quality, ability to manage multiple concurrent projects/tasks. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College degree in IT or business is preferred, but not required. Practical Work Experience Required: 5 - 7 years of applications programming experience. 5 - 7 years of systems analysis and design experience. 2 years of experience in project management skills. 2 years of experience in supervision or project leadership, overseeing the work of project team members is preferred, but not required. Read, write and communicate fluently in English.Special Knowledge and Skill: Demonstrates leadership and supervisory abilities. General knowledge and understanding of business operations. In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of many computing platforms. Working knowledge of several relational databases. Working knowledge of IT communication networks. Analytical Abilities: Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT solutions. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write formal business correspondence and specification documents. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and vendors. Must be able to read, write and communicate fluently in English. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Technical Skills: Must be highly skilled in the use of personal computers. This includes proficient use of Microsoft Office 365 applications, such as, but not limited to, Outlook, Word, Excel, PowerPoint, Visio, SharePoint. Proficiency with SAP applications and databases, development tools and integration components, such as, but not limited to, ABAP, SAPGUI, Adobe Forms, Adobe Live Cycle Designer, Smartforms, SAPScript, ECC/Oracle, S/4HANA, SAP BW, SAP APO, SAP GTS, SAP Fiori Apps, SAP Netweaver Gateway, SAP PI/XI, Business Explorer, Synactive GuiXT/Liquid UI, debugging and tracing utilities, HTML, XML, SAP Workflow. Working knowledge of web browsers and VPN clients. Basic understanding of IT communication networks. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%) Works from home and/or in an office environment with controlled climate and generally quiet conditions. (80 - 100%) Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-19 15:10:31 -
Global ERP Development Manager
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Global ERP Development Manager Globally manages the ERP development staff of the IT department. In addition, continues to perform development work, when necessary, while serving as the leader of the team. Provide leadership and management to the global ERP development staff, while supporting the definition, analysis and implementation of information systems and business solutions. This support includes both global business processes and global IT solutions. Essential Duties and Responsibilities: Demonstrate strong leadership while working with the global IT development staff, end-users, IT management and business analyst team members, while supporting the implementation of strategic information systems and business solutions that support the operational needs of the business. Provide management of global IT resources (primarily the development staff) and other project team members for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc. Manages consultants, contract programmers, interns, part-time clerical assistance, and business team members, as needed. Provide guidance to, and support IT professional development of, the development staff by day-to-day management of project personnel, setting and monitoring annual performance objectives and conducting performance reviews, training, (formal and informal OJT). Perform analysis and development duties and activities. Provide overall development support in the implementation of new ERP application software packages, package modules and new releases upgrades. Projects may be global and cross-divisional and can be solely business re-engineering and/or IT. This support should be of the highest quality, on-time and within budget. Plans and schedules development projects and staff assignments. Coordinates the scheduling of work with the other IT departments, including business analyst and technical teams, as well as the business community. Assist in the identification of multiple alternatives and objectively evaluate each for the best solution balancing both business needs and cost benefits. Demonstrate strong formal and informal communication skills including written, oral and team. Reads, writes, and communicates fluently in English. Other duties may be assigned, as necessary. Additional Job Functions: (Other Less Critical Job Activities) Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics. Managerial Responsibilities: This position has a staff of global, professional IT analysts and/or developers as direct reports and is the final decision maker on hiring and terminating. Also provides direction and management to project team members, consultants, contract programmers, interns, and temporary help, as required. Management includes work assignments, discipline, quality/performance reviews, training, and scheduling. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality, ability to manage multiple concurrent projects/tasks. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College degree in IT is required. Practical Work Experience Required: 8 - 10 years of applications programming experience. 8 - 10 years of systems analysis and design experience. 5 - 7 years of experience in project management skills. 5 - 7 years of experience in managerial project leadership and/or overseeing the work of project team members is preferred, but not required. Read, write, and communicate fluently in English. Special Knowledge and Skill: Demonstrates leadership and management abilities. General knowledge and understanding of business operations. In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In-depth knowledge of the SAP S/4HANA application software and SAP BTP (Business Technology Platform), including its functions and capabilities, installation, and support requirements. Additional application software systems and technology platforms are a plus, such as Avalara, Goplicity, Vertex, Readsoft, Easysoft, Screen Personas, Liquid UI, etc. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Excellent communication skills. Working knowledge of multiple computing platforms. Working knowledge of multiple relational databases. Working knowledge of IT communication networks. Analytical Abilities: Requires an elevated level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT solutions. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write formal business correspondence and specification documents. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and vendors. Must be able to read, write and communicate fluently in English. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Technical Skills: Must be highly skilled in the use of personal computers. This includes proficient use of Microsoft Office 365 applications, such as, but not limited to, Outlook, Word, Excel, PowerPoint, Visio, Teams. Proficiency with, but not limited to, SAP Applications and Databases, Development Tools and Integration Components, SAP BTP (Business Technology Platform), ABAP, SQL, CDS Views, Java, JavaScript, SAPGUI, Eclipse, Adobe Forms, Adobe Live Cycle Designer, Smartforms, SAPScript, S/4HANA, SD, FI/CO, MM, PP, EH&S, PM, CS, QM, TMS, SCM, WM, EWM, BW, APO, GTS, EDI, IDOC Analysis and Development, SAP Fiori Apps, SAP Netweaver Gateway, Web Services Design and Development, API/BAPI Design and Development, Custom Development for BADIs, Enhancements and User Exits, SAP PI/XI, Business Explorer, Liquid UI, Debugging and Tracing Utilities, HTML, XML, SAP Workflow, Technical Specification Design. Working knowledge of, but not limited to, Microsoft Windows, Microsoft Azure, Microsoft SharePoint, Microsoft Power BI, Microsoft Power Platform, Microsoft PowerApps, Microsoft Flow, Linux, Web Browsers and VPN clients. Basic understanding of IT communication networks. Certificates, Licenses, Registrations: None required but would be helpful. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone. This position will be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions. Works from home and/or in an office environment with controlled climate and quiet conditions. (80 - 100%) Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%) Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-19 15:10:29 -
Business Systems Analyst (Sr) - FICO & RAR
JOB DESCRIPTION General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR). The scope of responsibility is for Tremco Americas operations all business, all locations. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing. Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation. Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree in finance or accounting is preferred. SAP Certification in RAR and related discipline or equivalent training Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations. (0-50%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. The salary range for applicants in this position generally ranges between $99,000 and $124,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-19 00:11:53 -
Business Systems Analyst (Sr) - FICO & RAR
JOB DESCRIPTION General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR). The scope of responsibility is for Tremco Americas operations all business, all locations. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing. Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation. Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree in finance or accounting is preferred. SAP Certification in RAR and related discipline or equivalent training Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations. (0-50%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. The salary range for applicants in this position generally ranges between $99,000 and $124,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-18 23:47:23 -
Business Analyst (Sr)
JOB DESCRIPTION Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Production Planning/Detailed Scheduling (PP/DS) and Integrated Business Planning (IBP). The scope of responsibility is for Tremco American operations all businesses and all locations. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as related 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules, and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reporting. Performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established within a functional area, such as: sales & distribution, finance & accounting, or manufacturing. Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation. Additional Job Functions: Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required. Education and/or Experience: Formal Education Required: College or University degree is preferred. SAP Certification in related discipline or equivalent training. Practical Work Experience Required: 5+ years' experience in Production Planning & Detailed Scheduling (PP/DS) and the Integrated Business Planning (IBP) modules 4+ years SAP implementation experience. S4 Hana experience preferred 3+ Years SAP Super User in discipline related to PP/DS module 3+ Years of supporting related PP and Material Master data including managing data and mass loads / changes Experience with SAP IBP - Integrated Business Planning Experience with SAP Digital Manufacturing is a plus Understanding of ABAP and debugging skills are a plus Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Microsoft Office, Sharepoint. Knowledge of test tools such as Panaya or HP ALM. Basic understanding of IT communications networks. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality. Working knowledge of the following databases: Primary focus on S4 Hana, Oracle, and other cloud-based applications. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-09 07:09:03 -
Business Analyst (Sr)
JOB DESCRIPTION Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Production Planning/Detailed Scheduling (PP/DS) and Integrated Business Planning (IBP). The scope of responsibility is for Tremco American operations all businesses and all locations. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as related 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules, and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reporting. Performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established within a functional area, such as: sales & distribution, finance & accounting, or manufacturing. Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation. Additional Job Functions: Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required. Education and/or Experience: Formal Education Required: College or University degree is preferred. SAP Certification in related discipline or equivalent training. Practical Work Experience Required: 5+ years' experience in Production Planning & Detailed Scheduling (PP/DS) and the Integrated Business Planning (IBP) modules 4+ years SAP implementation experience. S4 Hana experience preferred 3+ Years SAP Super User in discipline related to PP/DS module 3+ Years of supporting related PP and Material Master data including managing data and mass loads / changes Experience with SAP IBP - Integrated Business Planning Experience with SAP Digital Manufacturing is a plus Understanding of ABAP and debugging skills are a plus Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Microsoft Office, Sharepoint. Knowledge of test tools such as Panaya or HP ALM. Basic understanding of IT communications networks. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality. Working knowledge of the following databases: Primary focus on S4 Hana, Oracle, and other cloud-based applications. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-09 07:08:36
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Helpdesk Analyst
The successful candidate will be responsible for supporting customers and colleagues with project support queries relating to internal IT issues or product support / delivery for our customers. This is a junior role and has great potential in a vibrant environment to move up. You will continue to add to a dynamic knowledge base of technical solutions, to ensure that the customer's and organisation's IT infrastructure are as efficient and productive as possible.HOURS OF WORK Your shifts are al ....Read more...
Type: Permanent Location: Bexley, Greater London, England Start: ASAP Duration: Permanent Salary / Rate: £19.5k - 24k per year Posted: 2025-06-27 17:02:46 -
IT Technician
An opportunity has arisen for a IT Technician / 1st Line Support Technician to join a well-established IT services company specialising in managed print, digital workspaces, cybersecurity, unified communications, and sustainable IT asset lifecycle solutions As a IT Technician / 1st Line Support Technician, you will be the first line of support, resolving technical queries and managing user requests in a fast-paced service desk environment. This is an office-based role offering a starting s ....Read more...
Type: Permanent Location: Aberdeen, Scotland Start: Duration: Salary / Rate: £23810 Per Annum Posted: 2025-06-26 10:32:20 -
Servive Desk Analyst
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Type: Permanent Location: Kensington and Chelsea, England Start: 11/06/2025 Salary / Rate: £27000.00 - £28000.00 per annum Posted: 2025-06-24 17:08:09 -
Team Leader ERP Development (NA)
JOB DESCRIPTION Team Leader ERP Development (NA) Supervises the ERP development staff of the IT department in North America. In addition, continues to perform development work, while serving as the leader of the team. Provide leadership and supervision to the ERP development staff of North America, while supporting the definition, analysis and implementation of information systems and business solutions. This support includes both business processes and IT solutions. Essential Duties a ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-19 15:10:40 -
Global ERP Development Manager
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technolo ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-19 15:10:39 -
Team Leader ERP Development (NA)
JOB DESCRIPTION Team Leader ERP Development (NA) Supervises the ERP development staff of the IT department in North America. In addition, continues to perform development work, while serving as the leader of the team. Provide leadership and supervision to the ERP development staff of North America, while supporting the definition, analysis and implementation of information systems and business solutions. This support includes both business processes and IT solutions. Essential Duties a ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-19 15:10:31 -
Global ERP Development Manager
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technolo ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-19 15:10:29 -
Business Systems Analyst (Sr) - FICO & RAR
JOB DESCRIPTION General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR). The scope of responsibil ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-19 00:11:53 -
Business Systems Analyst (Sr) - FICO & RAR
JOB DESCRIPTION General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR). The scope of responsibil ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-18 23:47:23 -
Business Analyst (Sr)
JOB DESCRIPTION Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Production Planning/Detailed Scheduling (PP/DS) and Integrated Business Planning (IBP). The scope of responsibility is for Tremco American operatio ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-09 07:09:03 -
Business Analyst (Sr)
JOB DESCRIPTION Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Production Planning/Detailed Scheduling (PP/DS) and Integrated Business Planning (IBP). The scope of responsibility is for Tremco American operatio ....Read more...
Type: Permanent Location: Beachwood, Ohio Posted: 2025-06-09 07:08:36