Trade Counter Assistant
Are you an experienced Trade Counter Assistant / Customer Service Assistant who is well organised, dynamic and puts the customer first.
Are you somebody with the ability to take a customer enquiry and professionally look after that request to its conclusion / resolution?
If this sounds like you, then this leading well-established importer, stockist and distributor of specialist automotive aftermarket products has an exciting opportunity for a Trade Counter Assistant / Customer Service Assistant / Customer Service Advisor to join their supportive, knowledgeable team.
As Trade Counter Assistant / Customer Service Advisor you will benefit from the knowledge of working for a market leader in their sector.
Supportive management team and colleagues.
You will be working for a business where you can grow and develop a career.
A great working office environment.
Monday to Friday working hours NO weekends.
Spacious Kitchen area where coffee and tea are provided, Spacious rest area and shower facilities.
Free onsite parking.
Location - Sheffield
Salary: £28,300 basic salary (plus bonus) - 25 days Annual Leave Plus BH 32 days total) - Pension - Free on-site Parking - Kitchen Facilities - Rest Area - Shower Facilities - Employee company funded Assistance Program - Life Assurance
The Candidate & Role:
Be an experienced Trade Counter Assistant / Customer Service Advisor / Customer Service Assistant.
Working knowledge of MS Office to include Outlook, Word, Excel.
Providing product and technical information to the customer.
Liaise with the operations team to ensure the fulfilment of customer sales orders.
Help customers with product returns and invoice queries.
Handling customer telephone enquiries.
Processing of Sales orders and customer invoicing.
Assisting in the resolution of customer issues, and ensuring everything is documented and escalated to line manager if required.
Dealing with trade customer collections and retail customer sales.
Returns order processing and raising credits through the approval process.
Organising collections of sales orders to be processed by freight forwarders.
Customer contact via telephone to support scheduling of sales orders.
Support quarterly stock inventory controls.
Apply in Confidence
To apply for the position of Customer Service Assistant / Customer Service Advisor please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832 for a further chat about the job.
JOB REF 4256RCA Trade Counter Assistant ....Read more...
Type: Permanent Location: Sheffield, England
Start: 11/08/2025
Salary / Rate: £28000 - £30000 per annum + +pension +employee assistance program
Posted: 2025-07-11 16:00:10
Customer Service Advisor
Are you an experienced Customer Service Assistant / Customer Service Advisor who is well organised, dynamic and puts the customer first? Do you have the ability to take a customer enquiry and professionally look after that request to its conclusion / resolution?
If this sounds like you then a leading well-established importer, stockist and distributor of specialist automotive aftermarket products has an exciting opportunity for a Customer Service Assistant / Customer Service Advisor to join their supportive, knowledgeable front office team.
As Customer Service Advisor you will benefit from the knowledge of working for a market leader.
With a supportive management team and colleagues, you will be working for a business where you can grow and develop a career.
A great working office environment.
Monday to Friday working hours NO weekends.
Spacious kitchen area where coffee and tea are provided, spacious rest area and shower facilities.
Free onsite parking.
Location - Sheffield
Salary: £28,300 basic salary - 25 days Annual Leave Plus BH (32 days total) - Pension - Free on-site Parking - Kitchen Facilities - Rest Area - Shower Facilities - Employee company funded Assistance Program
The Candidate & Role:
Be an experienced Customer Service Advisor / Customer Service Assistant.
Automotive aftermarket / motor trade / factor experience (or similar) preferred but not essential.
Working knowledge of MS Office to include Outlook, Word, Excel.
Providing product and technical information to the customer.
Liaise with the operations team to ensure the fulfilment of customer sales orders.
Help customers with product returns and invoice queries.
Handling customer telephone enquiries.
Processing of Sales orders and customer invoicing.
Assisting in the resolution of customer issues, and ensuring everything is documented and escalated to line manager if required.
Dealing with trade customer collections and retail customer sales.
Returns order processing and raising credits through the approval process.
Organising collections of sales orders to be processed by freight forwarders.
Customer contact via telephone to support scheduling of sales orders.
Support quarterly stock inventory controls.
Apply in Confidence
To apply for the position of Customer Service Advisor please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832 for a further chat about the job.
JOB REF 4256RC Customer Service Advisor ....Read more...
Type: Permanent Location: Sheffield, England
Start: 11/07/2025
Salary / Rate: £28000 - £30000 per annum + +pension +employee assistance program
Posted: 2025-06-11 14:40:19
