Head of Technical Operations - London (Can be based out of Burton upon Trent)
6 Months
Head of Technical Operations required for a leading client based in London.
My client is currently seeking a Head of Technical Operations to come on board to be responsible for ensuring the quality and cost-effectiveness of Service Delivery, Applications, and Technology services in support of the client's business operations.
The role ensures IT services are effectively aligned with evolving business needs, while cultivating and maintaining strong, collaborative relationships with key stakeholders and external partners.
It provides strategic direction in the planning and development of technical solutions, oversees the ongoing delivery and performance of technology services, and ensures a balanced allocation of IT resources across both operational priorities and strategic initiatives.
Key skills and responsibilities,
Previous Head of operations experience
Strong Infrastructure knowledge and experience
Proven experience in leading medium to large-scale teams
Strong technical expertise and hands-on experience with: Virtualisation technologies (e.g., VMware), Enterprise storage solutions, Microsoft technology stack and roadmaps, including Active Directory and SQL Server, Voice systems (Avaya preferred)
Best practices in business systems lifecycle management
Provide strong leadership for IT Operations and Service Desk functions, ensuring efficient and reliable service delivery
Define, implement, and manage KPIs, SLAs, and other service performance metrics, driving the team to consistently meet or exceed these targets
Oversee and quality-assure departmental processes related to the handling and resolution of IT service desk requests, approving policy or process changes to maximise efficiency
Analyse service delivery data to evaluate performance against established standards, KPIs, and strategic objectives
Ensure systems and infrastructure are securely configured to reduce security risks and prevent IT-related disruptions, including system failures or outages
Oversee the technical delivery and maintain strong relationships with telecommunications service providers, across both mobile and fixed-line services
Ensure all operational and technical services comply with the clients policies, as well as relevant regulatory, legal, and contractual obligations
Lead and manage the delivery of the company's data centre operations, ensuring reliability, efficiency, and security
Interested!?! Please send your up to date CV to Dean Sadler-Parkes at Crimson for immediate review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
http://info.crimson.co.uk/referafriend
Crimson are acting as an employment business in regards to this vacancy. ....Read more...
Type: Contract Location: City of London, England
Posted: 2025-04-07 17:07:31
An exciting opportunity has arisen for an Service Engineer / Maintenance Engineer to join a well-established construction firm, specialising in leak detection systems and trace heating solutions.
This full-time role offers excellent benefits and a starting salary of £40,000.
As a Service Engineer / Maintenance Engineer you will be responsible for installing, servicing, and maintaining leak detection systems, ensuring client satisfaction and delivering exceptional service in a customer-facing environment.
Full Training Provided
You will be responsible for:
* Service, maintain, and calibrate electronic leak detection systems.
* Represent the business in a professional manner when interacting with clients.
* Prepare for jobs by reviewing site plans and ensuring all necessary equipment is available.
* Solve practical problems on-site or when attending call-outs to repair faults.
* Complete paperwork electronically in a timely and accurate manner.
What we are looking for:
* Previously worked as a Service Engineer, Maintenance Engineer, Leak Detection Engineer, Commissioning Engineer, Installation engineer, Electrician, Electrical technician, Fire Engineer, Security Engineer or in a similar role.
* At least 2 years of experience.
* Electrical experience on construction sites or in fire, security, or BMS roles.
* Background in installation (ideally leak detection systems and trace heating systems)
* Knowledge of Health and Safety regulations.
* CSCS card would be preferred.
* Valid UK driving licence.
Whats on offer:
* Competitive salary
* Up to 25 days holiday
* Pension scheme.
* Private medical insurance
* Company vehicle
* Laptop, tablet, and mobile phone
* Business travel expenses paid
* Overtime availablity
* Ongoing training and development opportunities.
Apply now for this exceptional opportunity to contribute your expertise in a caring veterinary practice.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: London, England
Start:
Duration:
Salary / Rate: £40000 Per Annum
Posted: 2025-03-28 17:49:00
