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Electrical and Electronic Technician required to join a Product Service and Calibration Team.
As part of a Repairs and Customer Service team you duties will include
Providing technical support to an international network of Approved Repair Centres.
Providing technical support to internal Customer Service Team.
Read and understand repair manuals, schematics, and circuit diagrams.
Produce fault reports and inputting data into the Repairs data base.
Represent the Repairs team in warranty and Product Development.
Be prepared to undertake the occasional UK and overseas travel.
Requirements
Qualified to a minimum of NHC in Electrical or Electronic area.
Excellent communication skills, verbally and electronically.
Ability to read and understand manuals, schematics and circuit diagrams.
Working experience within an electrical / electronic test environment.
Experience of producing fault reports and inputting correct data into the system.
Enthusiastic and a team player.
Full driving licence. ....Read more...
Type: Permanent Location: Dover, England
Start: ASAP
Duration: Permanent
Salary / Rate: £24000 - £35000 Per Annum None
Posted: 2025-12-31 22:59:16
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Fleet Operations Manager - Mobile Tyre Fitting
An exceptional opportunity for automotive professionals with fleet and mobile operations experience to lead an exciting new business venture.
Are you an experienced manager from the automotive or fleet sector looking to make your mark on a growing operation? Do you thrive on building teams, developing new business, and creating efficient processes from the ground up? If you're ready to take ownership of an innovative mobile service operation, this could be your ideal next move.
We're recruiting a dynamic Fleet Operations Manager to launch and lead our new company-owned mobile tyre fitting division, serving both consumer and commercial fleet customers.
What's on Offer
Salary: circa £45k + Car Allowance
Benefits: Company Vehicle Fuel Card, Private Healthcare, Pension, Life Insurance (5x salary), Employee Tyre Discount, Free set of tyres annually
Bonus Schemes: Up to 12% discretionary annual bonus + company based discretionary bonus of up to 3%
Location: Office and Field based (with travel throughout the UK) - ideal locations include Edinburgh, Livingston, Broxburn, Queensferry, Falkirk, Linlithgow, Rosyth, Dunfermline, Kirkcaldy, Glenrothes, Leven, North Berwick, Haddington, East Linton, Tranent, Dalkeith, Peebles
About the Role
This is a rare opportunity to build something from the ground up.
As Fleet Manager, you'll be responsible for launching and managing our fleet of company-owned mobile tyre fitting vans, creating the operational infrastructure, and developing the team that will deliver exceptional service to our customers.
You'll oversee all aspects of the mobile operation - from recruiting and training technicians to optimising routes, managing day-to-day performance, and developing new business with fleet operators.
This role combines operational excellence with commercial growth, making it perfect for someone who enjoys both managing teams and winning business.
Key Responsibilities
Operational Management
Oversee acquisition, disposal, and maintenance of company vehicles
Manage leasing agreements, contracts, and preventative maintenance programmes
Implement processes and systems to ensure operational excellence
Monitor vehicle inspections, MOTs, servicing, and compliance with UK road traffic laws
Track and improve key performance metrics across the mobile fleet
Team Leadership & Development
Recruit, train, and onboard mobile technicians
Lead, mentor, and manage the mobile fitting team
Provide coaching, mentoring, and performance management
Foster a customer-focused, safety-first culture within the team
Conduct regular team meetings and individual development reviews
Business Development
Identify and develop new business opportunities with fleet operators
Build relationships with B2B prospects including corporate fleets, leasing companies, and commercial operators
Create proposals and deliver presentations to prospective fleet clients
Collaborate with marketing and sales teams to grow the mobile fitting customer base
Conduct market research and competitor analysis to support expansion
Compliance & Safety
Develop and enforce fleet safety policies and procedures
Ensure compliance with UK road traffic laws, driver hours, and emissions standards
Manage driver training programmes and investigate incidents/accidents
Ensure all mobile fitting operations comply with health & safety regulations
Cost Management
Manage fleet and mobile operations budget
Control costs related to maintenance, fuel, insurance, labour, and operations
Negotiate with suppliers to secure favourable pricing and service agreements
Reporting & Analysis
Prepare regular reports on fleet and mobile service performance
Analyse data to identify trends and areas for improvement
Provide recommendations to senior leadership on strategy and improvements
About You
Proven experience in the automotive sector - ideally within fast-fit, workshop management, fleet operations, or automotive services
Minimum 3 years' fleet management experience
Demonstrated success in new business development or account management
Strong team management and leadership skills
Excellent organisational skills with experience in scheduling, logistics, or route planning
Commercially astute with the ability to manage budgets and drive profitability
Comprehensive knowledge of UK road traffic laws and regulations
Valid UK driving licence
Experience managing mobile service operations or field-based teams
Knowledge of tyre products, fitting procedures, and industry standards
Familiarity with fleet management systems or scheduling software
REACT accreditation
Register Your Interest
To register your interest for this Fleet Operations Manager position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on 07908 893621.
Job Reference: 4299KB
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide. ....Read more...
Type: Permanent Location: Edinburgh, Scotland
Start: 30/01/2026
Salary / Rate: £40000 - £45000 per annum + car allowance +private healthcare +pension
Posted: 2025-12-30 12:00:13
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Job Description:
Core-Asset Consulting is delighted to be partnering with a high-growth, technology-driven financial services organisation to recruit an IT Technician for its expanding operations in Newcastle.
This is an exciting opportunity for an ambitious IT support professional to join a fast-paced, collaborative environment where innovation and service excellence are at the heart of everything they do.
Skills/Experience:
Proven track record in a similar IT support role.
Strong interpersonal skills, with the ability to communicate effectively with colleagues at all levels.
A collaborative team-orientated approach.
Flexible, proactive and enthusiastic attitude.
Self-motivated with a commitment to delivering an excellent level of service.
Core Responsibilities:
Create and remove user accounts, managing permissions primarily via Active Directory, Exchange and Microsoft 365.
Provide troubleshooting support to office-based and remote colleagues across hardware, software, printers and network connectivity.
Support meeting room users and ensure A/V equipment is fully operational.
Procure, prepare and rebuild laptops for colleagues as required.
Install job-specific software applications (e.g.
financial and productivity tools).
Liaise effectively with third-party suppliers to progress technical requests.
Manage remote user VPN access, including two-factor authentication.
Provide support for approved BYOD applications.
Support and maintain Windows Server environments (2012 and above).
Manage Active Directory, Exchange and Group Policy.
Work with third-party providers to maintain Windows virtual servers.
Utilise tools such as Sophos Enterprise Console and PowerShell.
Create and manage user accounts within the organisation's telephony platforms.
Administer hunt groups, call groups, IVRs, menus, greetings and team availability.
Support the call recording system.
Deliver remote support to colleagues across additional sites, including occasional on-site visits.
Support internal office moves and workplace technology changes.
Develop and update IT process and procedure documentation.
Provide SME-level knowledge sharing to colleagues throughout the IT team.
Support the development of IT Apprentices within the department.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16306
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2025-12-30 10:49:06
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JOB DESCRIPTION
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products.
Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Summary: We are seeking a skilled and proactive Color Dispensing Systems Technician to join our team, responsible for ensuring the final assembly, testing, commissioning, and ongoing support of ColorMatic equipment systems.
This role requires a combination of technical expertise, strong communication skills, and hands-on problem-solving abilities.
The position also includes warehouse duties and coordination with cross-functional teams to ensure seamless operations.
Why join our team? Euclid Chemical offers an attractive package for personnel, company benefits include but are not limited to:
Medical, Dental and Vision coverage Life Insurance Short Term/Long Term Disability Parental Leave Annual company bonus program 401k with company match Defined benefit pension plan Vacation and holiday time
Pay Rate: $25-30 per hour
Major Responsibilities include but are not limited to:
Final assembly & Factory Acceptance Testing of systems prior to deployment.
Remote training dispenser service technicians (DSTs) on field installation, operation, and servicing of systems.
Remote or travel to on-site system pre-commissioning, commissioning, customer training, and startup of ColorMatic equipment.
Fielding & troubleshooting calls via phone & online support.
Ongoing PC Hardware & Software management, troubleshooting, and repair, including software licensing used in the ColorMatic equipment.
Maintain & update system functional specs., documentation, and drawings.
Warehouse Duties: Shop maintenance, shipping, receiving, inventory stocking, and cleaning. Collaborate & Coordinate activities with Euclid Chemical Managers in Ohio & Texas
Education and/or Experience:
High school diploma or GED.
Additional certificate training in the areas of responsibility a plus.
Windows based PCs & Networks knowledge, or experience.
Industrial automation, electrical, and pneumatic knowledge, or experience.
Hand, power, and measuring tools knowledge, or experience.
Mechanical knowledge, or experience.
Ability to read and comprehend written instructions and technical language normally found in equipment manuals.
Physical Requirements:
Ability to perform physical tasks such as sitting, standing, and walking for extended periods. Lifting, carrying, pushing, and pulling objects of various weights. Reaching at various heights, stooping, crouching, kneeling, crawling, and climbing (ladders, ramps, stairs). Frequent use of fine and gross motor skills, including keyboarding and handling tools. Driving and traveling to customer locations as required.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Santa Ana, California
Posted: 2025-12-17 06:09:45
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JOB DESCRIPTION
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products.
Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Summary: We are seeking a skilled and proactive Color Dispensing Systems Technician to join our team, responsible for ensuring the final assembly, testing, commissioning, and ongoing support of ColorMatic equipment systems.
This role requires a combination of technical expertise, strong communication skills, and hands-on problem-solving abilities.
The position also includes warehouse duties and coordination with cross-functional teams to ensure seamless operations.
Why join our team? Euclid Chemical offers an attractive package for personnel, company benefits include but are not limited to:
Medical, Dental and Vision coverage Life Insurance Short Term/Long Term Disability Parental Leave Annual company bonus program 401k with company match Defined benefit pension plan Vacation and holiday time
Pay Rate: $25-30 per hour
Major Responsibilities include but are not limited to:
Final assembly & Factory Acceptance Testing of systems prior to deployment.
Remote training dispenser service technicians (DSTs) on field installation, operation, and servicing of systems.
Remote or travel to on-site system pre-commissioning, commissioning, customer training, and startup of ColorMatic equipment.
Fielding & troubleshooting calls via phone & online support.
Ongoing PC Hardware & Software management, troubleshooting, and repair, including software licensing used in the ColorMatic equipment.
Maintain & update system functional specs., documentation, and drawings.
Warehouse Duties: Shop maintenance, shipping, receiving, inventory stocking, and cleaning. Collaborate & Coordinate activities with Euclid Chemical Managers in Ohio & Texas
Education and/or Experience:
High school diploma or GED.
Additional certificate training in the areas of responsibility a plus.
Windows based PCs & Networks knowledge, or experience.
Industrial automation, electrical, and pneumatic knowledge, or experience.
Hand, power, and measuring tools knowledge, or experience.
Mechanical knowledge, or experience.
Ability to read and comprehend written instructions and technical language normally found in equipment manuals.
Physical Requirements:
Ability to perform physical tasks such as sitting, standing, and walking for extended periods. Lifting, carrying, pushing, and pulling objects of various weights. Reaching at various heights, stooping, crouching, kneeling, crawling, and climbing (ladders, ramps, stairs). Frequent use of fine and gross motor skills, including keyboarding and handling tools. Driving and traveling to customer locations as required.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Santa Ana, California
Posted: 2025-12-17 06:09:41
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An exciting opportunity has arisen for a Vehicle Damage Assessor to join a well-established network of vehicle repair specialists providing high-quality vehicle repair services and estimates for a broad range of clients.
As a Vehicle Damage Assessor, you will be responsible for producing accurate vehicle damage assessments and estimates to support efficient repairs and client satisfaction.
This full-time role offers a salary of £40,000 (Negotiable), OTE up to £46,000 and benefits.
You will be responsible for
* Preparing detailed manual and computerised repair estimates in line with client and insurance requirements.
* Ordering vehicle parts correctly, ensuring timely and accurate delivery, and checking for suitability and authenticity.
* Maintaining clear records of all estimates, identifying any work that requires authorisation before proceeding.
* Liaising with repair personnel to ensure work is completed according to the estimate or, where applicable, coordinating on total loss vehicles.
* Adhering to health and safety procedures and organisational policies.
* Assisting with other reasonable tasks as required by senior management.
What we are looking for
* Previously worked as a Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Assessor or in a similar role.
* Proven experience of at least 3 years in Vehicle Damage Assessing.
* IMI Accreditation is preferred; candidates with lapsed qualifications may complete a skills assessment.
* Ideally have Audatex qualification.
* Ability to work independently and provide guidance to non-qualified technicians.
* Excellent attention to detail and organisational skills.
What's on offer
* Competitive salary
* Potential site bonus opportunities.
* Generous holiday entitlement, including public holidays.
* Pension contributions
* Health cash plan.
* Referral and long-service reward schemes.
* Cycle to work scheme
* High street discounts.
* On-site parking
* Flexible working environment.
This is an excellent opportunity for a qualified Vehicle Damage Assessor to join a reputable organisation and progress their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Motherwell, Scotland
Start:
Duration:
Salary / Rate: £40000 - £46000 Per Annum
Posted: 2025-12-15 16:32:34
-
An exciting opportunity has arisen for a Vehicle Damage Assessor to join a well-established network of vehicle repair specialists providing high-quality vehicle repair services and estimates for a broad range of clients.
As a Vehicle Damage Assessor, you will be responsible for producing accurate vehicle damage assessments and estimates to support efficient repairs and client satisfaction.
This full-time role offers a salary of £40,000 (Negotiable) and benefits.
You will be responsible for
* Preparing detailed manual and computerised repair estimates in line with client and insurance requirements.
* Ordering vehicle parts correctly, ensuring timely and accurate delivery, and checking for suitability and authenticity.
* Maintaining clear records of all estimates, identifying any work that requires authorisation before proceeding.
* Liaising with repair personnel to ensure work is completed according to the estimate or, where applicable, coordinating on total loss vehicles.
* Adhering to health and safety procedures and organisational policies.
* Assisting with other reasonable tasks as required by senior management.
What we are looking for
* Previously worked as a Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Assessor or in a similar role.
* Proven experience of at least 3 years in Vehicle Damage Assessing.
* IMI Accreditation is preferred; candidates with lapsed qualifications may complete a skills assessment.
* Ideally have Audatex qualification.
* Ability to work independently and provide guidance to non-qualified technicians.
* Excellent attention to detail and organisational skills.
What's on offer
* Competitive salary
* Potential site bonus opportunities.
* Generous holiday entitlement, including public holidays.
* Pension contributions
* Health cash plan.
* Referral and long-service reward schemes.
* Cycle to work scheme
* High street discounts.
* On-site parking
* Flexible working environment.
This is an excellent opportunity for a qualified Vehicle Damage Assessor to join a reputable organisation and progress their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Nottingham, England
Start:
Duration:
Salary / Rate: £40000 - £40000 Per Annum
Posted: 2025-12-15 16:29:12
-
An exciting opportunity has arisen for a Vehicle Damage Assessor to join a well-established network of vehicle repair specialists providing high-quality vehicle repair services and estimates for a broad range of clients.
As a Vehicle Damage Assessor, you will be responsible for producing accurate vehicle damage assessments and estimates to support efficient repairs and client satisfaction.
This full-time role offers a salary of £40,000 (Negotiable) and benefits.
You will be responsible for
* Preparing detailed manual and computerised repair estimates in line with client and insurance requirements.
* Ordering vehicle parts correctly, ensuring timely and accurate delivery, and checking for suitability and authenticity.
* Maintaining clear records of all estimates, identifying any work that requires authorisation before proceeding.
* Liaising with repair personnel to ensure work is completed according to the estimate or, where applicable, coordinating on total loss vehicles.
* Adhering to health and safety procedures and organisational policies.
* Assisting with other reasonable tasks as required by senior management.
What we are looking for
* Previously worked as a Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Assessor or in a similar role.
* Proven experience of at least 3 years in Vehicle Damage Assessing.
* IMI Accreditation is preferred; candidates with lapsed qualifications may complete a skills assessment.
* Ideally have Audatex qualification.
* Ability to work independently and provide guidance to non-qualified technicians.
* Excellent attention to detail and organisational skills.
What's on offer
* Competitive salary
* Potential site bonus opportunities.
* Generous holiday entitlement, including public holidays.
* Pension contributions
* Health cash plan.
* Referral and long-service reward schemes.
* Cycle to work scheme
* High street discounts.
* On-site parking
* Flexible working environment.
This is an excellent opportunity for a qualified Vehicle Damage Assessor to join a reputable organisation and progress their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Swindon, England
Start:
Duration:
Salary / Rate: £40000 - £40000 Per Annum
Posted: 2025-12-15 16:28:08
-
An exciting opportunity has arisen for a Vehicle Damage Assessor to join a well-established network of vehicle repair specialists providing high-quality vehicle repair services and estimates for a broad range of clients.
As a Vehicle Damage Assessor, you will be responsible for producing accurate vehicle damage assessments and estimates to support efficient repairs and client satisfaction.
This full-time role offers a salary of £40,000 (Negotiable) and benefits.
You will be responsible for
* Preparing detailed manual and computerised repair estimates in line with client and insurance requirements.
* Ordering vehicle parts correctly, ensuring timely and accurate delivery, and checking for suitability and authenticity.
* Maintaining clear records of all estimates, identifying any work that requires authorisation before proceeding.
* Liaising with repair personnel to ensure work is completed according to the estimate or, where applicable, coordinating on total loss vehicles.
* Adhering to health and safety procedures and organisational policies.
* Assisting with other reasonable tasks as required by senior management.
What we are looking for
* Previously worked as a Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Assessor or in a similar role.
* Proven experience of at least 3 years in Vehicle Damage Assessing.
* IMI Accreditation is preferred; candidates with lapsed qualifications may complete a skills assessment.
* Ideally have Audatex qualification.
* Ability to work independently and provide guidance to non-qualified technicians.
* Excellent attention to detail and organisational skills.
What's on offer
* Competitive salary
* Potential site bonus opportunities.
* Generous holiday entitlement, including public holidays.
* Pension contributions
* Health cash plan.
* Referral and long-service reward schemes.
* Cycle to work scheme
* High street discounts.
* On-site parking
* Flexible working environment.
This is an excellent opportunity for a qualified Vehicle Damage Assessor to join a reputable organisation and progress their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Telford, England
Start:
Duration:
Salary / Rate: £40000 - £40000 Per Annum
Posted: 2025-12-15 16:23:43
-
An exciting opportunity has arisen for a Vehicle Damage Assessor to join a well-established network of vehicle repair specialists providing high-quality vehicle repair services and estimates for a broad range of clients.
As a Vehicle Damage Assessor, you will be responsible for producing accurate vehicle damage assessments and estimates to support efficient repairs and client satisfaction.
This full-time role offers a salary of £40,000 (Negotiable), OTE up to £46,000 and benefits.
You will be responsible for
* Preparing detailed manual and computerised repair estimates in line with client and insurance requirements.
* Ordering vehicle parts correctly, ensuring timely and accurate delivery, and checking for suitability and authenticity.
* Maintaining clear records of all estimates, identifying any work that requires authorisation before proceeding.
* Liaising with repair personnel to ensure work is completed according to the estimate or, where applicable, coordinating on total loss vehicles.
* Adhering to health and safety procedures and organisational policies.
* Assisting with other reasonable tasks as required by senior management.
What we are looking for
* Previously worked as a Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Assessor or in a similar role.
* Proven experience of at least 3 years in Vehicle Damage Assessing.
* IMI Accreditation is preferred; candidates with lapsed qualifications may complete a skills assessment.
* Ideally have Audatex qualification.
* Ability to work independently and provide guidance to non-qualified technicians.
* Excellent attention to detail and organisational skills.
What's on offer
* Competitive salary
* Potential site bonus opportunities.
* Generous holiday entitlement, including public holidays.
* Pension contributions
* Health cash plan.
* Referral and long-service reward schemes.
* Cycle to work scheme
* High street discounts.
* On-site parking
* Flexible working environment.
This is an excellent opportunity for a qualified Vehicle Damage Assessor to join a reputable organisation and progress their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Worcester, England
Start:
Duration:
Salary / Rate: £40000 - £46000 Per Annum
Posted: 2025-12-15 16:19:21
-
An exciting opportunity has arisen for a Vehicle Damage Assessor to join a well-established network of vehicle repair specialists providing high-quality vehicle repair services and estimates for a broad range of clients.
As a Vehicle Damage Assessor, you will be responsible for producing accurate vehicle damage assessments and estimates to support efficient repairs and client satisfaction.
This full-time role offers a salary of £40,000, OTE up to £46,000 and benefits.
You will be responsible for
* Preparing detailed manual and computerised repair estimates in line with client and insurance requirements.
* Ordering vehicle parts correctly, ensuring timely and accurate delivery, and checking for suitability and authenticity.
* Maintaining clear records of all estimates, identifying any work that requires authorisation before proceeding.
* Liaising with repair personnel to ensure work is completed according to the estimate or, where applicable, coordinating on total loss vehicles.
* Adhering to health and safety procedures and organisational policies.
* Assisting with other reasonable tasks as required by senior management.
What we are looking for
* Previously worked as a Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Assessor or in a similar role.
* Proven experience of at least 3 years in Vehicle Damage Assessing.
* IMI Accreditation is preferred; candidates with lapsed qualifications may complete a skills assessment.
* Ideally have Audatex qualification.
* Ability to work independently and provide guidance to non-qualified technicians.
* Excellent attention to detail and organisational skills.
What's on offer
* Competitive salary
* Potential site bonus opportunities.
* Generous holiday entitlement, including public holidays.
* Pension contributions
* Health cash plan.
* Referral and long-service reward schemes.
* Cycle to work scheme
* High street discounts.
* On-site parking
* Flexible working environment.
This is an excellent opportunity for a qualified Vehicle Damage Assessor to join a reputable organisation and progress their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Worcester, England
Start:
Duration:
Salary / Rate: £40000 - £46000 Per Annum
Posted: 2025-12-15 15:36:53
-
An exciting opportunity has arisen for a Vehicle Damage Assessor to join a well-established network of vehicle repair specialists providing high-quality vehicle repair services and estimates for a broad range of clients.
As a Vehicle Damage Assessor, you will be responsible for producing accurate vehicle damage assessments and estimates to support efficient repairs and client satisfaction.
This full-time role offers a salary of £40,000 and benefits.
You will be responsible for
* Preparing detailed manual and computerised repair estimates in line with client and insurance requirements.
* Ordering vehicle parts correctly, ensuring timely and accurate delivery, and checking for suitability and authenticity.
* Maintaining clear records of all estimates, identifying any work that requires authorisation before proceeding.
* Liaising with repair personnel to ensure work is completed according to the estimate or, where applicable, coordinating on total loss vehicles.
* Adhering to health and safety procedures and organisational policies.
* Assisting with other reasonable tasks as required by senior management.
What we are looking for
* Previously worked as a Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Assessor or in a similar role.
* Proven experience of at least 3 years in Vehicle Damage Assessing.
* IMI Accreditation is preferred; candidates with lapsed qualifications may complete a skills assessment.
* Ideally have Audatex qualification.
* Ability to work independently and provide guidance to non-qualified technicians.
* Excellent attention to detail and organisational skills.
What's on offer
* Competitive salary
* Potential site bonus opportunities.
* Generous holiday entitlement, including public holidays.
* Pension contributions
* Health cash plan.
* Referral and long-service reward schemes.
* Cycle to work scheme
* High street discounts.
* On-site parking
* Flexible working environment.
This is an excellent opportunity for a qualified Vehicle Damage Assessor to join a reputable organisation and progress their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Telford, England
Start:
Duration:
Salary / Rate: £40000 - £40000 Per Annum
Posted: 2025-12-15 15:33:40
-
An exciting opportunity has arisen for a Vehicle Damage Assessor to join a well-established network of vehicle repair specialists providing high-quality vehicle repair services and estimates for a broad range of clients.
As a Vehicle Damage Assessor, you will be responsible for producing accurate vehicle damage assessments and estimates to support efficient repairs and client satisfaction.
This full-time role offers a salary of £40,000 and benefits.
You will be responsible for
* Preparing detailed manual and computerised repair estimates in line with client and insurance requirements.
* Ordering vehicle parts correctly, ensuring timely and accurate delivery, and checking for suitability and authenticity.
* Maintaining clear records of all estimates, identifying any work that requires authorisation before proceeding.
* Liaising with repair personnel to ensure work is completed according to the estimate or, where applicable, coordinating on total loss vehicles.
* Adhering to health and safety procedures and organisational policies.
* Assisting with other reasonable tasks as required by senior management.
What we are looking for
* Previously worked as a Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Assessor or in a similar role.
* Proven experience of at least 3 years in Vehicle Damage Assessing.
* IMI Accreditation is preferred; candidates with lapsed qualifications may complete a skills assessment.
* Ideally have Audatex qualification.
* Ability to work independently and provide guidance to non-qualified technicians.
* Excellent attention to detail and organisational skills.
What's on offer
* Competitive salary
* Potential site bonus opportunities.
* Generous holiday entitlement, including public holidays.
* Pension contributions
* Health cash plan.
* Referral and long-service reward schemes.
* Cycle to work scheme
* High street discounts.
* On-site parking
* Flexible working environment.
This is an excellent opportunity for a qualified Vehicle Damage Assessor to join a reputable organisation and progress their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Swindon, England
Start:
Duration:
Salary / Rate: £40000 - £40000 Per Annum
Posted: 2025-12-15 15:30:56
-
An exciting opportunity has arisen for a Vehicle Damage Assessor to join a well-established network of vehicle repair specialists providing high-quality vehicle repair services and estimates for a broad range of clients.
As a Vehicle Damage Assessor, you will be responsible for producing accurate vehicle damage assessments and estimates to support efficient repairs and client satisfaction.
This full-time role offers a salary of £40,000 and benefits.
You will be responsible for
* Preparing detailed manual and computerised repair estimates in line with client and insurance requirements.
* Ordering vehicle parts correctly, ensuring timely and accurate delivery, and checking for suitability and authenticity.
* Maintaining clear records of all estimates, identifying any work that requires authorisation before proceeding.
* Liaising with repair personnel to ensure work is completed according to the estimate or, where applicable, coordinating on total loss vehicles.
* Adhering to health and safety procedures and organisational policies.
* Assisting with other reasonable tasks as required by senior management.
What we are looking for
* Previously worked as a Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Assessor or in a similar role.
* Proven experience of at least 3 years in Vehicle Damage Assessing.
* IMI Accreditation is preferred; candidates with lapsed qualifications may complete a skills assessment.
* Ideally have Audatex qualification.
* Ability to work independently and provide guidance to non-qualified technicians.
* Excellent attention to detail and organisational skills.
What's on offer
* Competitive salary
* Potential site bonus opportunities.
* Generous holiday entitlement, including public holidays.
* Pension contributions
* Health cash plan.
* Referral and long-service reward schemes.
* Cycle to work scheme
* High street discounts.
* On-site parking
* Flexible working environment.
This is an excellent opportunity for a qualified Vehicle Damage Assessor to join a reputable organisation and progress their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Nottingham, England
Start:
Duration:
Salary / Rate: £40000 - £40000 Per Annum
Posted: 2025-12-15 15:27:18
-
An exciting opportunity has arisen for a Vehicle Damage Assessor to join a well-established network of vehicle repair specialists providing high-quality vehicle repair services and estimates for a broad range of clients.
As a Vehicle Damage Assessor, you will be responsible for producing accurate vehicle damage assessments and estimates to support efficient repairs and client satisfaction.
This full-time role offers a salary of £40,000, OTE up to £46,000 and benefits.
You will be responsible for
* Preparing detailed manual and computerised repair estimates in line with client and insurance requirements.
* Ordering vehicle parts correctly, ensuring timely and accurate delivery, and checking for suitability and authenticity.
* Maintaining clear records of all estimates, identifying any work that requires authorisation before proceeding.
* Liaising with repair personnel to ensure work is completed according to the estimate or, where applicable, coordinating on total loss vehicles.
* Adhering to health and safety procedures and organisational policies.
* Assisting with other reasonable tasks as required by senior management.
What we are looking for
* Previously worked as a Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Assessor or in a similar role.
* Proven experience of at least 3 years in Vehicle Damage Assessing.
* IMI Accreditation is preferred; candidates with lapsed qualifications may complete a skills assessment.
* Ideally have Audatex qualification.
* Ability to work independently and provide guidance to non-qualified technicians.
* Excellent attention to detail and organisational skills.
What's on offer
* Competitive salary
* Potential site bonus opportunities.
* Generous holiday entitlement, including public holidays.
* Pension contributions
* Health cash plan.
* Referral and long-service reward schemes.
* Cycle to work scheme
* High street discounts.
* On-site parking
* Flexible working environment.
This is an excellent opportunity for a qualified Vehicle Damage Assessor to join a reputable organisation and progress their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Motherwell, Scotland
Start:
Duration:
Salary / Rate: £40000 - £46000 Per Annum
Posted: 2025-12-15 15:22:53
-
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1st Line Support Technician | Up to £31,110 | Kilburn Are you a 1st line engineer with at least 6 months of recent IT support experience? Our client is a well-established MSP, and they are looking for a 1st Line Support Technician to join their fast-growing team.
The candidate will be required to work on the Customer Support Team as well as working on specific projects and tasks defined with you by the Management Team You will report directly to the 1st Line Team Leader who works within the Customer Operations groupYou will not be a call logger, with the expectation being that you can resolve at least 85% of all the incidents you log yourself.You will be part of a fast-growing team of support specialists and will be expected to bring your own skills and customer service into the team and contribute to the general learning environment we have.General Skills & Experience:
Strong customer care and client-facing skillsGood verbal and written communications skills Excellent telephone mannerOrganised, focused, and rigorousProven problem-solving skillsAble to work in a team environmentStrong team focus and ability to work with and without direct supervision
Technical Skills:
Microsoft Windows 8 to 11Office 2010 - 2019 - especially OutlookOffice 365 - All featuresPC Hardware troubleshooting and optimisation Network PrintersRouters and WAP knowledge / exposureGood understanding of Network Technology VLAN and IP routing protocolsUnderstanding of Enterprise anti-virus suites
If you are interested please contact me ASAP for more information on soniab@justit.co.uk
....Read more...
Type: Permanent Location: London, England
Start: 01/12/2025
Salary / Rate: Up to £31100.00 per annum
Posted: 2025-12-09 09:25:19
-
This Controls Automation Engineer position is days-based Monday-Friday, company car, £55,000 plus 18% bonus, and offers training and career development with an international market leader in their field.
Within the position you will be provided with the opportunity to utilise your engineering experience and knowledge to identify and improve machinery, equipment and manufacturing lines.
What's in it for you as Controls Automation Engineer
£55,000 basic salary plus 18% Bonus
Pension match up to 10%
Company Car with fuel card
Days based position Monday to Friday, that may require up to 2 nights per week (fully expensed) away from home visiting a particular site
Extensive training and career development programmes
The opportunity to work with a team of highly skilled technicians across maintenance and project engineering activities
Key Responsibilities of Controls Automation Engineer
Travel across the region to provide support to each of the group's manufacturing sites.
Provide ‘hands-on' technical support and expertise and drive Plant Operational Improvement as part of the Group Engineering function.
Support the development of the Reliability Centred Maintenance Strategy by supporting criticality assessments and drive towards condition-based monitoring
Enhance plant reliability by applying modern maintenance strategies and continuous improvement techniques.
Support new and innovative process automation initiatives.
I would love to speak to anyone who has any of the following:
Previous experience as Maintenance Engineer from either an electrical background
An Electrical Apprenticeship, NVQ Level 3 Engineering or City & Guilds Level 3, BTEC Level 3 in Engineering or equivalent Naric / Enic Conversion
Experience in Process Automation Controls systems, Siemens TIA, SCADA, HMIs and associated networking technology
Ability to trouble shoot & repair manufacturing plant equipment & machinery
Previous experience with Electrical Maintenance within industrial manufacturing plant environments
Interested? We'd be delighted to chat with you.
Apply today and take the next step toward a role that fits your life and career development. ....Read more...
Type: Permanent Location: Sutton Coldfield, England
Start: ASAP
Salary / Rate: Up to £55000.00 per annum + 18% Bonus+Company Car+35 days hol
Posted: 2025-12-05 16:20:25
-
An Engineering Test Technician is sought to join an innovative engineering team in Essex, contributing to the testing, validation, and continuous improvement of new and legacy electronic products.
The Engineering Test Technician, Essex, will be expected to develop their understanding in the field, learning from peers and senior engineers in technical areas and industry best practices.
This may include applying core electronic engineering knowledge, understanding testing processes, production methods, and working closely with suppliers and internal teams.
Responsibilities include:
Work with engineering and cross-functional departments to define and support product test requirements.
Create and execute detailed test procedures for new and legacy products, using equipment such as oscilloscopes, DMMs, power supplies (including HV), and network analysers.
Develop automated test scripts using C++ in Visual Studio to improve test efficiency.
Debug, fault-find, and validate products down to component level, including soldering connectors, cables, and replacing faulty or missing components.
Collaborate with senior engineers during larger technical projects and investigations.
Maintain comprehensive test documentation, including test reports, calibration records, and organised test data.
Support the production and wider engineering teams by resolving issues discovered during testing.
Key skills & experience:
BTEC Level 3 / A-Levels in an engineering discipline, ideally with strong electronics content, or equivalent industry experience.
Proficiency using electronic test equipment such as oscilloscopes, network analysers, DMMs, ATE systems, and power supplies.
Practical experience with fault-finding, soldering, and hands-on electronic investigations.
Ability to write C++ code in Visual Studio to automate test routines.
Strong understanding of electronic principles and UKAS-level calibration requirements.
Effective communication, problem-solving ability, and adaptability in a fast-paced engineering environment.
How to apply:
Apply now for the Engineering Test Technician role in Essex.
Send your CV to Adighton@redlinegroup.Com or call Adam on 07961158768. ....Read more...
Type: Permanent Location: Essex, England
Start: ASAP
Salary / Rate: £25000 - £28000 per annum
Posted: 2025-12-05 15:33:12
-
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff.
Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role.
Therefore, you must have been a working resident in the UK for the last 4 years.
Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl.
switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e.
ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country.
This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day.
The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
Type: Permanent Location: Cardiff, Wales
Start:
Duration:
Salary / Rate: £26160 - £26160 Per Annum
Posted: 2025-12-02 11:00:13
-
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Support Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff.
Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role.
Therefore, you must have been a working resident in the UK for the last 4 years.
Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl.
switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e.
ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country.
This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day.
The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
Type: Permanent Location: Cardiff, Wales
Start:
Duration:
Salary / Rate: £26160 - £26160 Per Annum
Posted: 2025-12-02 10:57:55
-
We currently have an urgent vacancy for a Service Desk Support Analyst on behalf of our client, a National Charity, based in the St Mellons area of Cardiff.
Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role.
Therefore, you must have been a working resident in the UK for the last 4 years.
Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl.
switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e.
ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country.
This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day.
The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
Type: Permanent Location: Cardiff, Wales
Start:
Duration:
Salary / Rate: £26160 - £26160 Per Annum
Posted: 2025-12-02 10:54:52
