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Optical Assistant - Online Retailer - Bury (Greater Manchester)
Salary: £24,000 - £25,000 | Full or Part Time (min 30 hours/week) | Permanent Location: Head Office, Bury, Greater Manchester
About the Role
A fantastic opportunity has arisen for an experienced Optical Assistant to join the customer service team one of the UK's largest independent online retailer of luxury sunglasses and prescription eyewear.
Based at a modern head office in Bury, you'll support customers through their eyewear journey, offering expert product and prescription advice via email, live chat, and phone.
You'll be part of a fast-growing business with over 26,000 five-star Trustpilot reviews and a strong reputation for customer excellence.
Key Duties
Assist customers with frame and lens selection for prescription eyewear
Handle enquiries via phone, email, and live chat
Offer expert advice on prescription lenses, product features, and styling
Support order tracking, aftercare, and customer issue resolution
Work closely with in-house teams including the optical lab and fulfilment
Requirements
Proven experience as an Optical Assistant
Strong product knowledge across prescription lenses and designer eyewear
Excellent communication and multitasking skills
Confident using IT systems in a customer service setting
Calm, professional, and proactive attitude
Benefits
Salary: £24,500 - £25,000 (depending on experience)
Hours: Full or part time (30 - 37.5 hours/week), 9am - 5pm
Primarily Monday to Friday with occasional weekends
Holidays: 26 days + Bank Holidays
Other: Staff discount, pension scheme, professional development fees paid
To Apply
Click ‘Apply Now' or get in touch via WhatsApp for further information. ....Read more...
Type: Permanent Location: Bury, England
Salary / Rate: £24500 - £25000 per annum + Range of Additional Benefits
Posted: 2025-08-26 08:21:03
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Optometrist Job in Farnham | Independent Practice | Full or Part Time
Are you a passionate Optometrist looking for a rewarding role in Farnham, Surrey? Join a respected, independent optical practice known for its community focus, advanced technology, and dedication to exceptional patient care.
Why Choose This Farnham Opticians?
Modern, patient-focused independent practice in a central Farnham location
Recently refurbished with a welcoming, accessible environment
Single testing room for dedicated, unhurried patient care
Supportive, close-knit team including experienced Dispensing Opticians and Optical Assistants
Loyal and friendly patient base, serving all ages and needs
Your Optometrist Role
Deliver comprehensive 30- to 40-minute sight tests, including both NHS and private eye examinations
Utilise state-of-the-art diagnostic equipment, such as OCT and Optomap, for detailed eye health assessments
Offer a range of specialist services: myopia management, dry eye assessments, low vision consultations, and visual stress (coloured overlay) assessments
Provide contact lens fittings, aftercare, and myopia control solutions
Work alongside a team offering hearing care, including free hearing tests and hearing aid support
Ideally full time - Week 1: Monday - Friday.
Week 2: Tuesday - Saturday.
Practice opening hours: 9am-5:30pm (5pm on Saturdays)
Easy access and parking nearby
Benefits
Competitive salary: £50,000-£61,700 DOE, plus bonus
Staff discount, private medical insurance, private indemnity insurance, and life cover
Ongoing training and support for additional accreditations (dry eye, glaucoma, myopia control, orthokeratology, and more)
Backing from experienced Optometrists, trainers, and professional services teams
Opportunity to work with the latest technology and provide enhanced eye health services
Optometrist Requirements
Fully qualified Optometrist registered with the GOC
Comfortable working as the sole Optometrist
Eager to learn and develop new clinical skills
Strong communication and patient engagement abilities
Passionate about delivering high-quality, personalised eye care
How to Apply: Ready to advance your Optometry career in Farnham? Send your CV to Rebecca Wood using the apply now link. ....Read more...
Type: Permanent Location: Farnham, England
Salary / Rate: £50000 - £61000 per annum
Posted: 2025-08-14 15:16:56
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Location: Sheffield, South Yorkshire Salary: £24,000 - £26,000 (DOE) Job Type: Full Time (No Sundays or Bank Holidays)
About the Role
An opportunity has arisen to join one of Sheffield's most respected independent Opticians, known for its boutique-style environment, advanced clinical technology, and exceptional patient care.
This full-time Optical Assistant role offers the chance to be part of a well-established team delivering a truly personalised service.
The practice combines a warm, welcoming atmosphere with the latest optical innovations, including advanced diagnostic equipment and a premium range of eyewear.
With a loyal patient base and a strong reputation for excellence, this is an ideal role for someone passionate about optics and customer experience.
Key Responsibilities
Welcome patients and guide them through each stage of their visit
Support pre-screening and clinical testing using cutting-edge equipment
Dispense a wide selection of high-quality frames and lenses
Manage reception duties including booking and patient queries
Handle collections, adjustments, and frame styling
Contribute to maintaining a smooth, high-end retail experience
Role Details
Full-time - 5 days per week including most Saturdays
Working hours: 9:00am - 5:30pm (4:00pm on Saturdays)
No Sundays or Bank Holidays
Salary between £24,000 - £26,000 depending on experience
Future progression opportunities including Dispensing Optician training and management pathways
About You
Previous experience as an Optical Assistant is essential
Passionate about delivering outstanding customer service
Enthusiastic, self-motivated, and eager to learn
Confident in both clinical and retail aspects of optical care
Takes pride in maintaining high standards in a premium setting
Why Join This Practice?
Be part of a forward-thinking, independent team with a loyal patient following
Work with modern diagnostic tools including OCT and Optomap
Offer patients access to exclusive frame collections and advanced lens options
Enjoy a positive work-life balance in a professional, supportive environment
If you're looking to take the next step in your optical career and thrive in a role that blends clinical excellence with luxury service, apply now.
Send your CV directly to Rebecca Wood using the ‘Apply' link to avoid missing out on this exciting opportunity ....Read more...
Type: Permanent Location: Sheffield, England
Salary / Rate: £24000 - £26000 per annum
Posted: 2025-08-14 15:16:55
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Optical Assistant / Optical Customer Service Advisor - Milton Keynes Full Time | Basic Salary £24,654.38 + £2,880 Bonus | Excellent Benefits
Zest Optical are working alongside a leading optical lens manufacturer to recruit an Optical Assistant / Customer Service Advisor at their Milton Keynes site.
This role is ideal for an experienced Optical Assistant who enjoys building relationships with patients and colleagues, but is now looking to move into a customer service role within optics.
You'll be working with a premium brand known for supplying high-quality ophthalmic lenses to independent opticians across the UK.
Optical Customer Service Advisor - Key Responsibilities
Handle incoming enquiries from opticians regarding pricing, product availability, and lead times
Build professional relationships with customers, ensuring their needs are understood and met
Receive and process orders accurately via phone, email, and online systems
Make proactive calls to keep customers informed and promote relevant products and upgrades
Recommend product promotions and special offers to customers over the phone
Contribute to departmental targets, promotions, and incentives
Requirements
Previous experience as an Optical Assistant, Optical Advisor, or in a similar optical role (essential)
Basic practical knowledge of optics, lenses, and frames
Previous customer service experience
Confident using Microsoft Office applications and customer/order management systems
Strong attention to detail with the ability to process orders accurately and efficiently
Excellent verbal and written communication skills
Personable, professional, and proactive in approach
Key Benefits
Basic Salary: £24,654.38 (in line with National Living Wage)
Bonus: £2,880 per annum
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (paid as overtime)
Bi-weekly rota:
Week 1: 08:30 - 17:00
Week 2: 09:30 - 18:00
HealthShield cashback on health checks (dental, optical, etc)
Access to Employee Assistance Programme
Excellent training and career development opportunities
If you are an Optical Assistant looking for a new challenge away from the shop floor but still within the optical industry, this could be the ideal next step in your career.
Apply Now
If you're an Optical Assistant ready for a new challenge in a professional and supportive environment, click Apply Now to take the next step in your optical career. ....Read more...
Type: Permanent Location: Milton Keynes, England
Salary / Rate: Up to £24654.38 per annum + Bonus
Posted: 2025-08-14 14:13:31
