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Purpose
To provide a comprehensive high quality homeless prevention, support and advice service to all rough sleepers in Lewisham.
To provide an assessment service to rough sleepers presenting to ascertain what duties are owed to them and what alternative housing options are available to them.
To act as a key worker to allocated rough sleepers, working alongside Housing Solution Officers to ensure Personal Housing Plans are in place and up-to-date, taking them through the actions of their personal housing plans and ensuring each step towards permanent housing is completed.
To develop specialist knowledge and skills in relation to rough sleepers as required to enable the delivery of a flexible and responsive housing needs service that can effectively meet changing demands and customer pressures.
To focus on engaging rough sleepers into services using an outreach approach, and working in close partnership with London Street Rescue, NSNO Hub's and other funded and voluntary rough sleeping Initiative services.
To keep up to date, clear, accessible and accurate casework and data records and report on performance as required.
To keep up to date, clear, accessible and accurate casework and data records and report on performance as required.
Signpost or reconnecting identified rough sleepers to area of local connection.
To support rough sleepers maximize their income through supporting them to make applications and encourage them to attend required DWP and medical appointments.
Responsibilities
To resolve rough sleeping within the borough through the provision of confidential and impartial advice and information to identified rough sleepers that have either been identified by Outreach services or are in placement in any rough sleeper assistance scheme.
To actively and positively promote and deliver the housing solutions agenda identifying appropriate housing options for rough sleepers and utilising the tools available for rough sleepers that will resolve their accommodation problems and reduce the need for the provision of temporary accommodation within agreed timeframes.
To provide advice to customers in respect of the obligations under PtVI and PtVII of the Housing Act 1996, the Homelessness Act 2002 and the Localism Act 2011.
To fully investigate the circumstances of rough sleepers in Lewisham and to determine in accordance with current legislation, case law and the Code of Guidance 2006 what duty the authority owes to them and to issue legally robust S184 decision letters accordingly.
To maintain detailed, accurate case notes and reports, update computerised records, conduct correspondence and respond to enquiries as required to efficiently progress cases to resolution.
To provide advice and practical assistance (including keyworking and hand holding) to rough sleepers to ensure a successful and suitable housing outcome in line with resources.
To provide information about support, debt counseling and money advice services to rough sleepers in rent or mortgage arrears including advice on the availability of welfare benefits and prioritizing debts, referring people to the DWP, Housing Benefit Service or CAB as appropriate.
Where necessary to provide advice and practical support on “being a good tenant” and finding accommodation to lower needs rough sleepers in order for them to help themselves secure accommodation.
To undertake a comprehensive assessment of vulnerable rough sleepers in respect of their support and housing related needs including the risk to themselves and others.
To develop and maintain a sound knowledge of the support needs of vulnerable single customers presenting for assistance including physical and mental health, substance misuse, offending, learning disabilities, independent living skills, education, training and employment needs.
To make appropriate referrals to supported accommodation services for vulnerable clients and ensure that a move on pathway is developed for each rough sleeper as required.
To liaise with other statutory services and third sector services as appropriate who may owe a duty or be able to assist rough sleepers under legislation other than the homelessness acts, or under the borough's rough sleeper strategy.
Requirements
Enhanced DBS
Knowledge of the legislation and duties owed to homeless persons under Part V1 and Part V11 of the Housing Act 1996, Homelessness Act 2002 & Localism Act 2011.
Experience with working with rough sleepers or any other comparable marginalized or vulnerable group.
Knowledge of the Code of Guidance issued by the Dept for Communities & Local Government for local authorities 2006.
Knowledge of all relevant case law pertaining to homelessness and its application particular to the Single Homeless Client Group.
Experience of keyworking, care planning and giving practical support to vulnerable clients in resolving their homelessness.
Detailed working knowledge of the welfare benefit system and its application.
Detailed working knowledge of other agencies, both statutory and voluntary providing relevant advice and assistance to customers under alternative legislation and in all forms of tenure.
Knowledge of the housing problems and the available solutions for rough sleepers.
Special Circumstances
Required to deliver the housing needs service at different locations and offices
Required to work outside of normal office hours in times of high customer demand
Required to deliver out reach surgeries and conduct home visits
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)
....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £18 - £20 per hour
Posted: 2025-07-10 10:00:13
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Are you passionate about empowering young adults to live independently and reach their full potential? Join our growing team of compassionate support professionals, making a real difference in the lives of vulnerable young people transitioning into adulthood.
About the Role:
We are currently recruiting Young Adult Support Workers to support individuals aged 16-25 with a variety of needs, including mental health challenges, learning disabilities, autism, and complex backgrounds.
You'll play a vital role in helping them develop life skills, build confidence, and move towards independent living.
This is a highly rewarding role where every day is different.
You'll provide emotional support, promote independence, and encourage personal growth through structured routines and positive reinforcement.
Key Responsibilities:
Provide 1:1 or group support in supported accommodation or outreach settings
Support with daily living tasks including budgeting, cooking, cleaning, and self-care
Encourage and motivate young adults to access education, employment, and social activities
Build trust-based relationships while maintaining professional boundaries
Respond to challenging behaviour with empathy, patience, and de-escalation strategies
Keep accurate records, follow care plans, and report safeguarding concerns promptly
Ideal Candidate:
Previous experience working with young people, care leavers, or those with complex needs
Resilient, compassionate, and adaptable with a person-centred approach
Why Join Us?
Competitive hourly pay & weekly wages
Ongoing training and professional development
Flexible working to suit your lifestyle
24/7 support from our experienced care coordination team
Opportunities for long-term and permanent placements
....Read more...
Type: Contract Location: Whitley Bay, England
Salary / Rate: £12.5 - £14.5 per hour
Posted: 2025-07-04 11:55:01
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Are you passionate about empowering young adults to live independently and reach their full potential? Join our growing team of compassionate support professionals, making a real difference in the lives of vulnerable young people transitioning into adulthood.
About the Role:
We are currently recruiting Young Adult Support Workers to support individuals aged 16-25 with a variety of needs, including mental health challenges, learning disabilities, autism, and complex backgrounds.
You'll play a vital role in helping them develop life skills, build confidence, and move towards independent living.
This is a highly rewarding role where every day is different.
You'll provide emotional support, promote independence, and encourage personal growth through structured routines and positive reinforcement.
Key Responsibilities:
Provide 1:1 or group support in supported accommodation or outreach settings
Support with daily living tasks including budgeting, cooking, cleaning, and self-care
Encourage and motivate young adults to access education, employment, and social activities
Build trust-based relationships while maintaining professional boundaries
Respond to challenging behaviour with empathy, patience, and de-escalation strategies
Keep accurate records, follow care plans, and report safeguarding concerns promptly
Ideal Candidate:
Previous experience working with young people, care leavers, or those with complex needs
Resilient, compassionate, and adaptable with a person-centred approach
Why Join Us?
Competitive hourly pay & weekly wages
Ongoing training and professional development
Flexible working to suit your lifestyle
24/7 support from our experienced care coordination team
Opportunities for long-term and permanent placements
....Read more...
Type: Contract Location: Bishop Auckland, England
Salary / Rate: £12.5 - £14.5 per hour
Posted: 2025-07-02 12:20:52
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Do you have a passion for supporting children and young people? Do you have practical experience in this field? A rewarding role with the local council awaits! Work or the Local Authority in their specialised children's homes team, offering support to young people facing behavioural difficulties, troubled backgrounds, and developmental or mental health needs.
Location: Doncaster Salary £27,000 - £31,000
Please do not apply if you need sponsorship.
To apply for this role you must have residence and right to work within the UK
Charles Hunter Associates are a specialist recruitment consultancy, established for 13 years.
I work within in the South of England and work closely with you to help find the most suitable role
I am seeking a children's Night Support Workers to provide overnight care for children with complex needs,learning disabilities, mental health challenges, trauma, or behavioural issues.
Work or the Local Authority in their specialised children's homes team, offering residential care and support to young people facing behavioural difficulties, troubled backgrounds, and developmental or mental health needs.
Ideal applicants will have experience in any of the following: SEN education, youth outreach, youth justice, fostering, care leaver support, semi-independent living services, or similar roles in children's services.
A Level 3 qualification in Residential Childcare (or willingness to work towards one) is essential.
What's on offer:
£27,259 base salary (approx.
£31,000 OTE with night shift allowance)
Inclusive rate of 17.5% extra for unsociable hours
Public sector benefits: annual pay reviews, enhanced pension scheme
Excellent job security in a local authority
Clear pathways for career progression within the council
What makes you a great fit:
Hands-on experience working with children or young adults with learning disabilities, mental health needs, trauma, or challenging behaviours-gained in settings such as SEN schools, youth work, children's homes, youth justice, residential or foster care
A Level 3 in Residential Childcare or a willingness to achieve this qualification
please apply or contact Laura directly for more information. ....Read more...
Type: Permanent Location: Doncaster, England
Salary / Rate: £27000 - £31000 per annum
Posted: 2025-06-27 15:54:39
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We are seeking a dedicated and enthusiatic Band 4 Support Worker to join the Autism Outreach team on the beautiful Island of Guernsey, in the Channel Islands.The Outreach Service provides support to a number of service users at different locations covering the span of the Island.
The majority of service users live either in private tenancy dwellings or Housing Association properties within the community (e.g.
‘Extra Care’ Housing.)Support is tailored to individual needs and a holistic view is taken to promote choice, independence and community presence at all times.
This is done in partnership with the service users, their families and the multi-disciplinary team and with a belief that everyone can achieve a level of independence with the correct support.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scales.
The current Band 4 salary range is £33,565 to £39,866 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 40% evening/Saturday and 80% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000.
It has some of the British Isles' finest and best-kept beaches, a mild and sunny climate, and an offbeat, historic harbor town in St.
Peter's Port, the island's capital.Person Requirements:At least two years experience as a Support Worker in an Autism or other Learning Disabilities setting.An NVQ3 (or equivalent) qualification is essential for Band 4 roles and there is also an opportunity for you to progress through a BTech in Positive Behaviour Support qualification.Right to work in the UK or Guernsey (not requiring a new employer sponsorship) To hold a current full UK driving licence The benefits of working in Guernsey include: - A higher-than-UK salary. - An annual bonus of £1,605 - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000
* - On-site Staff Accommodation - A generous allowance for private rental accommodation
* - A continental lifestyle, where the people are friendly, and crime is very low.
*Full T&C in relocation directiveWe are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Learning Disabilities staff.As a nurse-led consultancy, our detailed understanding of the complexity of such roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals. ....Read more...
Type: Permanent Location: Guernsey
Salary / Rate: £35,170 - 41,470 per year + £5K relocation, £Bonus, Accommodation
Posted: 2025-06-27 10:05:07
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Are you passionate about supporting children and young people? Do you have practical experience in this field? A rewarding role with the local council awaits!
We're seeking dedicated Night Support Workers to provide overnight care for children and young adults with complex needs, whether due to learning disabilities, mental health challenges, trauma, or behavioural issues.
You'll join Doncaster Council's children's homes team, offering residential care and support to young people facing behavioural difficulties, troubled backgrounds, and developmental or mental health needs.
Ideal applicants will have experience in any of the following: SEN education, youth outreach, youth justice, fostering, care leaver support, semi-independent living services, or similar roles in children's services.
A Level 3 qualification in Residential Childcare (or willingness to work towards one) is essential.
What's on offer:
£27,259 base salary (approx.
£31,000 OTE with night shift allowance)
Inclusive rate of 17.5% extra for unsociable hours
Public sector benefits: annual pay reviews, enhanced pension scheme
Excellent job security in a local authority
Clear pathways for career progression within the council
What makes you a great fit:
Hands-on experience working with children or young adults with learning disabilities, mental health needs, trauma, or challenging behaviours—gained in settings such as SEN schools, youth work, children's homes, youth justice, residential or foster care
A Level 3 in Residential Childcare or a willingness to achieve this qualification
If this sounds like your next great opportunity, please apply or get in touch directly for more information.
....Read more...
Type: Permanent Location: Doncaster, England
Salary / Rate: £27259 - £31000 per annum
Posted: 2025-06-24 16:43:11
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We are seeking a dedicated and enthusiatic Band 3 Support Worker to join the Autism Outreach team on the beautiful Island of Guernsey, in the Channel Islands.
To note; a NVQ Level 3 qualification OR three years experience in a Learning Disabilities setting is required for this post and we regret that employer sponsorship is not offered with any Support Worker roles. The Outreach Service provides support to a number of Service Users at different locations across the Island.
The majority of service users live either in private tenancy dwellings or Housing Association properties within the community (e.g.
‘Extra Care’ Housing.)Support is tailored to individual needs and a holistic view is taken to promote choice, independence and community presence at all times.
This is done in partnership with the Service Users, their families and the multi-disciplinary team and with a belief that everyone can achieve a level of independence with the correct support.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scales.
The current Band 3 salary range is £29,348 to £34,356 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 40% evening/Saturday and 80% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000.
It has some of the British Isles' finest and best-kept beaches, a mild and sunny climate, and an offbeat, historic harbor town in St.
Peter's Port, the island's capital.Person Requirements:At least three years experience as a Support Worker in a Learning Disabilities setting.NVQ Level 3 qualification is desirable - if you do not have this, you will be required complete this as part of your role.Right to work in the UK or Guernsey (not requiring a new employer sponsorship) To hold a current, full UK driving licenceThe benefits of working in Guernsey include: - A higher-than-UK salary. - An annual bonus of £1,605 - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000
* - On-site Staff Accommodation
* - A generous allowance for private rental accommodation
* - A continental lifestyle, where the people are friendly, and crime is very low.
*Full T&C in relocation directiveWe are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Learning Disabilities staff.As a nurse-led consultancy, our detailed understanding of the complexity of such roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals. ....Read more...
Type: Permanent Location: Guernsey
Salary / Rate: £30,950 - 35,960 per year + £5K relocation, £Bonus, Accommodation
Posted: 2025-06-16 11:03:32
