-
JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Provide accurate and detailed information about our products, services, pricing, and promotions.
Assist customers in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience
High School (or equivalent) Some College preferred
Strong Excel skills; SAP experience preferred
Effective communications skills - verbal and written
Grace under pressure - remain positive and focused to the task at hand
Ability to handle interactions in a diplomatic manner
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.Target Salary Range: $23.00 - $25.00, bonus eligible
From big benefits to small, we take care of our associates!
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis.
Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-07-12 23:10:32
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us.
REGIONAL SALES MANAGER - SOUTH ATLANTIC REGION
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals.
Ensure business plan is aligned with the objectives and goals of the Division's strategic plan.
Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc.
Coordinate action plans to penetrate new markets and existing territories
Control discounting to maintain profitability.
Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance.
Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood.
Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed.
Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies.
Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc.
Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned.
Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively.
Encourage and support the regular use of the company-selected system for collecting sales data.
Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and VP.
Stay in contact and report any information that is of value to the VP (i.e., competitive pricing, products, trends, new concepts, referrals).
Supports the VP to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans.
Works with VP to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives.
Ensure that the Roofing Division's Policies are communicated and implemented.
Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets.
Provide end of month reports that clearly communicate results.
Participate in any planning, update/status meetings at the request of the VP.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
OTHER SKILLS AND ABILITIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Visionary leadership
Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Change Management
Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Delegation
Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Managing People
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; continually works to improve supervisory skills.
Build relationships and deliver exceptional customer service
Exhibits professionalism at all times.
Manage difficult or emotional customer or employee situations; Respond promptly to customer and employee needs; Solicit customer feedback to improve service; Respond to requests for service and assistance from customers and/or employees.
Must be able to build a collaborative working environment within his/her Region and Tremco Corporately.
Interpersonal and communication skills
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
Analytical skills
Problem Solving - Identify and resolve customer/employee problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions.
Strategic Thinking - Analyze market and competition; Identify external threats and opportunities; Adapt strategy to changing conditions.
Judgment - Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions.
Business skills and practices
Technical Skills - Pursue training and development opportunities; Strive to continuously build knowledge and skills.
Business Acumen - Understand business implications of decisions; Display orientation to profitability; Demonstrate knowledge of market and competition; Align work with strategic goals.
Ethics - Keep commitments; Inspire the trust of others; Work with integrity and ethically; Uphold organizational values.
Planning/Organizing - Prioritize and plan work activities; Use time efficiently; Set goals and objectives; Develop realistic action plans.
Safety and Security - Observe safety and security procedures; Report potentially unsafe conditions.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-12 15:11:18
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us.
REGIONAL SALES MANAGER - SOUTH ATLANTIC REGION
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals.
Ensure business plan is aligned with the objectives and goals of the Division's strategic plan.
Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc.
Coordinate action plans to penetrate new markets and existing territories
Control discounting to maintain profitability.
Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance.
Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood.
Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed.
Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies.
Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc.
Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned.
Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively.
Encourage and support the regular use of the company-selected system for collecting sales data.
Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and VP.
Stay in contact and report any information that is of value to the VP (i.e., competitive pricing, products, trends, new concepts, referrals).
Supports the VP to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans.
Works with VP to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives.
Ensure that the Roofing Division's Policies are communicated and implemented.
Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets.
Provide end of month reports that clearly communicate results.
Participate in any planning, update/status meetings at the request of the VP.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
OTHER SKILLS AND ABILITIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Visionary leadership
Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Change Management
Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Delegation
Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Managing People
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; continually works to improve supervisory skills.
Build relationships and deliver exceptional customer service
Exhibits professionalism at all times.
Manage difficult or emotional customer or employee situations; Respond promptly to customer and employee needs; Solicit customer feedback to improve service; Respond to requests for service and assistance from customers and/or employees.
Must be able to build a collaborative working environment within his/her Region and Tremco Corporately.
Interpersonal and communication skills
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
Analytical skills
Problem Solving - Identify and resolve customer/employee problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions.
Strategic Thinking - Analyze market and competition; Identify external threats and opportunities; Adapt strategy to changing conditions.
Judgment - Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions.
Business skills and practices
Technical Skills - Pursue training and development opportunities; Strive to continuously build knowledge and skills.
Business Acumen - Understand business implications of decisions; Display orientation to profitability; Demonstrate knowledge of market and competition; Align work with strategic goals.
Ethics - Keep commitments; Inspire the trust of others; Work with integrity and ethically; Uphold organizational values.
Planning/Organizing - Prioritize and plan work activities; Use time efficiently; Set goals and objectives; Develop realistic action plans.
Safety and Security - Observe safety and security procedures; Report potentially unsafe conditions.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-12 15:10:52
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JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Provide accurate and detailed information about our products, services, pricing, and promotions.
Assist customers in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience
High School (or equivalent) Some College preferred
Strong Excel skills; SAP experience preferred
Effective communications skills - verbal and written
Grace under pressure - remain positive and focused to the task at hand
Ability to handle interactions in a diplomatic manner
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.Target Salary Range: $23.00 - $25.00, bonus eligible
From big benefits to small, we take care of our associates!
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis.
Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-07-12 15:10:49
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JOB DESCRIPTION
The customer is everything at DAP and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:30 am - 5:00 pm.
RESPONSIBILITIES:
Responsible for maintaining a high service level and low abandon rate by ensuring customer calls are answered in a timely manner.
Answering the customer calls using excellent phone techniques.
Provide tracking details to final destination upon customer request.
Responsible for accurate order entry of all incoming orders via phone, fax, and email.
Responsible for tracking and monitoring of all orders from entry to shipment.
Confirmation of all orders received to the customer within 24 hours providing valid expected ship dates.
Responsible for the review and monitoring of orders entered report to ensure accurate and timely delivery of customer orders.
Review all backorders for daily communication with plants regarding shipping status of backorders.
Responsible for daily interaction with sales reps, credit reps and pricing team to resolve all order blocks and pricing issues in a timely manner.
Communicate with credit department on term's discrepancies.
Responsible for the accurate and timely process of requests for credit/debit upon customer request and investigation.
Ensuring that the procedures are followed for each process in a correct manner.
Responsible for the daily interaction of assigned customers and sales reps.
regarding orders, pricing, problems and product information.
Additional duties as required.
REQUIREMENTS:
Must be able to work 9:30 am - 6:00 pm
High School (or equivalent)
Effective communications skills - verbal and written, SAP experience a plus.
Grace under pressure - remain positive and focused to the task at hand.
Effective problem-solving skills - quick on your feet and can think outside of the box.
Ability to multi-task and prioritize work all with a sense of urgency.
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
French fluency is a plus.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-07-09 15:10:31
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JOB DESCRIPTION
The customer is everything at DAP and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:30 am - 5:00 pm.
RESPONSIBILITIES:
Responsible for maintaining a high service level and low abandon rate by ensuring customer calls are answered in a timely manner.
Answering the customer calls using excellent phone techniques.
Provide tracking details to final destination upon customer request.
Responsible for accurate order entry of all incoming orders via phone, fax, and email.
Responsible for tracking and monitoring of all orders from entry to shipment.
Confirmation of all orders received to the customer within 24 hours providing valid expected ship dates.
Responsible for the review and monitoring of orders entered report to ensure accurate and timely delivery of customer orders.
Review all backorders for daily communication with plants regarding shipping status of backorders.
Responsible for daily interaction with sales reps, credit reps and pricing team to resolve all order blocks and pricing issues in a timely manner.
Communicate with credit department on term's discrepancies.
Responsible for the accurate and timely process of requests for credit/debit upon customer request and investigation.
Ensuring that the procedures are followed for each process in a correct manner.
Responsible for the daily interaction of assigned customers and sales reps.
regarding orders, pricing, problems and product information.
Additional duties as required.
REQUIREMENTS:
Must be able to work 9:30 am - 6:00 pm
High School (or equivalent)
Effective communications skills - verbal and written, SAP experience a plus.
Grace under pressure - remain positive and focused to the task at hand.
Effective problem-solving skills - quick on your feet and can think outside of the box.
Ability to multi-task and prioritize work all with a sense of urgency.
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
French fluency is a plus.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-07-09 15:10:07
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: Western Michigan (Grand Rapids area)
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential Full health benefits, 401k, pension plan Great support for training and guidance Opportunity for advancement Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred. Recent college graduates and/or up to 1-4 years in sales. Former athletes encouraged to apply Must have a valid drivers' license Practical computer application literacy (including Microsoft Office Suite and learn internal business systems). Prior experience that demonstrates a strong work ethic and ability to multi-task. Must be willing to participate in the year-long training program. Self-motivated and great organizational skills. Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing. Travel within the assigned territory. The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Grand Rapids, Michigan
Posted: 2025-06-24 15:10:35
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: Western Michigan (Grand Rapids area)
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential Full health benefits, 401k, pension plan Great support for training and guidance Opportunity for advancement Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred. Recent college graduates and/or up to 1-4 years in sales. Former athletes encouraged to apply Must have a valid drivers' license Practical computer application literacy (including Microsoft Office Suite and learn internal business systems). Prior experience that demonstrates a strong work ethic and ability to multi-task. Must be willing to participate in the year-long training program. Self-motivated and great organizational skills. Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing. Travel within the assigned territory. The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Grand Rapids, Michigan
Posted: 2025-06-23 23:10:40
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: Dallas/Fort Worth, TX
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential Full health benefits, 401k, pension plan Great support for training and guidance Opportunity for advancement Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred. Recent college graduates and/or up to 1-4 years in sales. Former athletes encouraged to apply Must have a valid drivers' license Practical computer application literacy (including Microsoft Office Suite and learn internal business systems). Prior experience that demonstrates a strong work ethic and ability to multi-task. Must be willing to participate in the year-long training program. Self-motivated and great organizational skills. Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing. Travel within the assigned territory. The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Dallas, Texas
Posted: 2025-06-21 23:10:11
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: Dallas/Fort Worth, TX
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential Full health benefits, 401k, pension plan Great support for training and guidance Opportunity for advancement Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred. Recent college graduates and/or up to 1-4 years in sales. Former athletes encouraged to apply Must have a valid drivers' license Practical computer application literacy (including Microsoft Office Suite and learn internal business systems). Prior experience that demonstrates a strong work ethic and ability to multi-task. Must be willing to participate in the year-long training program. Self-motivated and great organizational skills. Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing. Travel within the assigned territory. The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Dallas, Texas
Posted: 2025-06-21 23:10:10
-
JOB DESCRIPTION
General Purpose of Job:
The QA Technical Service Rep is responsible for the timely delivery of services related to the quality assurance of Tremco's installed roofing systems within their respective region.
Duties/Responsibilities, Core knowledge:
Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.). Estimate material and labor quantities for roof patch and repair. Perform Job Site Inspections as they relate to quality assurance and/or adjustment work. Perform detailed roof inspections to diagnose and troubleshoot issues and/or concerns. Work with local WTI Field Representatives and/or Supervisors as required or necessary. Provide accurate and timely documentation to ensure that all work is completed properly and that the customer is fully satisfied.
Conduct and foster professional and timely communication (via email, voicemail, or in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. Demonstrate working knowledge of all services provided. Perform any other duty and/or project as required or assigned by the QA Assurance Group.
Skills, Qualifications, Experience, Special Physical Requirements:
High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior roofing experience, including patch and repair skills Knowledge and ability to use basic tools associated with commercial roofing Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge with a commitment to safety at all times Understanding and ability to manage expenses Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Work independently, as well as in a team environment, to solve problems and delegate assignments Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx.
100 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) Ability to travel out of town, including overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write, and speak English Apply for this ad Online! ....Read more...
Type: Permanent Location: Akron, Ohio
Posted: 2025-06-19 00:11:50
-
JOB DESCRIPTION
General Purpose of the Job:
WTI has established a Safety Solutions Team as a revenue-generating team within WTI designed to expand and create new rooftop opportunities for safety inspections, installations, and overall property owner reassurance for OSHA/ANSI compliance, supporting both Tremco Roofing and WTI.
Essential Duties and Responsibilities:
List the job's essential or most important functions and responsibilities of the Safety Service Representative (SSR).
Include all important aspects of the job - whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Integrate safety into the roofing traditional sale process, WTI GC and GS sale processes. Evaluate and develop qualified leads and inspection assessments/reports for OSHA compliance to support the roofing sales representatives with the most current, up-to-date product selection, pricing, and installation processes. Provide product quotes for property owners, sales representatives, Tremco contractors, WTI construction/project managers, WTI field management, or any others as directed. Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of eBuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Responsible for updating regional administration with copies of proposals and providing all data needed to maintain proposal metrics for any region supported. Continually measure the impact of activities and adapt and refine the program of delivery with the Safety Solutions Director as necessary. Establish metrics and benchmark data, develop reports for specific programs and initiatives, and report outcomes to employees, stakeholders, and outside partners. Create and maintain a database of outreach contacts to foster and develop collaborative partnerships. Visit property owner/management customer locations and assess their rooftop safety needs, schedule inspections/assessments, provide fall protection presentations, or any other on-site activities as directed. Coordinate assessments, engineering assessments, training, and/or fall hazard risk inspections with outside partners. Prepare estimates using the electronic tools provided (i.e., spreadsheets, apps, etc.). Develop relationships with regional teams including but not limited to, sales reps, CSS, program managers, regional business managers, field supervisors, and field technicians. Develop processes and protocols for engaging sales representatives, customers, and contractors in alignment with regional and company objectives. Proactively identify potential barriers to participant success and work within WTI and outside agencies to deliver solutions. Provide excellent customer service to employees and outside partners. Meet deadlines for all reports, data, publications, and quotes requests. Travel as needed to visit customer locations and projects for project review, QC, customer presentations, quotes, and any other visit needed to promote or support the team. Work with WTI management to continually devise and implement process improvements and align programming to meet current and future company needs. Additional duties as assigned by supervisor.
Other Skills and Abilities:
Ability to work on multiple projects and responsibilities concurrently. Strong analytical and problem-solving skills. Comfortable managing difficult situations, showing high professional maturity, resiliency, and adaptability. Ability to work both independently and in a highly collaborative manner. Ability to establish priorities, goals, objectives, and timelines. Creativity, ability to navigate ambiguity, and resourcefulness. Ability to provide efficient, timely, reliable, and courteous service in all interactions. Capacity to build and maintain effective professional relationships. Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.). Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.
Other Qualifications:
Ability to travel up to 50% of the time within the designated region.
Seasonal work and schedule are dependent on opportunities, which could increase travel during that time. Must be able to use Office 365 suite of programs (Word, Excel, Powerpoint) or be willing to get training. Ability to manage applications designed for the estimating and sale of safety products and services 2-4 years of experience in sales, roofing, safety systems, or a related safety field. Proven ability to develop strong, respectful relationships. Experience adapting to changing environments and navigating organizational dynamics. Demonstrated ability to maintain high levels of confidentiality, discretion, and integrity. Ability to articulate sales deliverables to employees and outside customers.
Ability to learn and retain requirements of safety including but not limited to OSHA fall protection, ladder safety, etc. Ability to analyze a situation or area and assign products based on OSHA/ANSI-trained guidelines. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulates ideas, thoughts, and views, and provides timely, frank, and direct feedback to others. Apply for this ad Online! ....Read more...
Type: Permanent Location: Charlotte, North Carolina
Posted: 2025-06-19 00:11:49
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: York, PA
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential Full health benefits, 401k, pension plan Great support for training and guidance Opportunity for advancement Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred. Recent college graduates and/or up to 1-4 years in sales. Former athletes encouraged to apply Must have a valid drivers' license Practical computer application literacy (including Microsoft Office Suite and learn internal business systems). Prior experience that demonstrates a strong work ethic and ability to multi-task. Must be willing to participate in the year-long training program. Self-motivated and great organizational skills. Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing. Travel within the assigned territory. The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: York, Pennsylvania
Posted: 2025-06-19 00:09:21
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: Atlanta, GA
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential Full health benefits, 401k, pension plan Great support for training and guidance Opportunity for advancement Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred. Recent college graduates and/or up to 1-4 years in sales. Former athletes encouraged to apply Must have a valid drivers' license Practical computer application literacy (including Microsoft Office Suite and learn internal business systems). Prior experience that demonstrates a strong work ethic and ability to multi-task. Must be willing to participate in the year-long training program. Self-motivated and great organizational skills. Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing. Travel within the assigned territory. The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Atlanta, Georgia
Posted: 2025-06-19 00:08:47
-
JOB DESCRIPTION
General Purpose of the Job:
WTI has established a Safety Solutions Team as a revenue-generating team within WTI designed to expand and create new rooftop opportunities for safety inspections, installations, and overall property owner reassurance for OSHA/ANSI compliance, supporting both Tremco Roofing and WTI.
Essential Duties and Responsibilities:
List the job's essential or most important functions and responsibilities of the Safety Service Representative (SSR).
Include all important aspects of the job - whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Integrate safety into the roofing traditional sale process, WTI GC and GS sale processes. Evaluate and develop qualified leads and inspection assessments/reports for OSHA compliance to support the roofing sales representatives with the most current, up-to-date product selection, pricing, and installation processes. Provide product quotes for property owners, sales representatives, Tremco contractors, WTI construction/project managers, WTI field management, or any others as directed. Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of eBuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Responsible for updating regional administration with copies of proposals and providing all data needed to maintain proposal metrics for any region supported. Continually measure the impact of activities and adapt and refine the program of delivery with the Safety Solutions Director as necessary. Establish metrics and benchmark data, develop reports for specific programs and initiatives, and report outcomes to employees, stakeholders, and outside partners. Create and maintain a database of outreach contacts to foster and develop collaborative partnerships. Visit property owner/management customer locations and assess their rooftop safety needs, schedule inspections/assessments, provide fall protection presentations, or any other on-site activities as directed. Coordinate assessments, engineering assessments, training, and/or fall hazard risk inspections with outside partners. Prepare estimates using the electronic tools provided (i.e., spreadsheets, apps, etc.). Develop relationships with regional teams including but not limited to, sales reps, CSS, program managers, regional business managers, field supervisors, and field technicians. Develop processes and protocols for engaging sales representatives, customers, and contractors in alignment with regional and company objectives. Proactively identify potential barriers to participant success and work within WTI and outside agencies to deliver solutions. Provide excellent customer service to employees and outside partners. Meet deadlines for all reports, data, publications, and quotes requests. Travel as needed to visit customer locations and projects for project review, QC, customer presentations, quotes, and any other visit needed to promote or support the team. Work with WTI management to continually devise and implement process improvements and align programming to meet current and future company needs. Additional duties as assigned by supervisor.
Other Skills and Abilities:
Ability to work on multiple projects and responsibilities concurrently. Strong analytical and problem-solving skills. Comfortable managing difficult situations, showing high professional maturity, resiliency, and adaptability. Ability to work both independently and in a highly collaborative manner. Ability to establish priorities, goals, objectives, and timelines. Creativity, ability to navigate ambiguity, and resourcefulness. Ability to provide efficient, timely, reliable, and courteous service in all interactions. Capacity to build and maintain effective professional relationships. Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.). Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.
Other Qualifications:
Ability to travel up to 50% of the time within the designated region.
Seasonal work and schedule are dependent on opportunities, which could increase travel during that time. Must be able to use Office 365 suite of programs (Word, Excel, Powerpoint) or be willing to get training. Ability to manage applications designed for the estimating and sale of safety products and services 2-4 years of experience in sales, roofing, safety systems, or a related safety field. Proven ability to develop strong, respectful relationships. Experience adapting to changing environments and navigating organizational dynamics. Demonstrated ability to maintain high levels of confidentiality, discretion, and integrity. Ability to articulate sales deliverables to employees and outside customers.
Ability to learn and retain requirements of safety including but not limited to OSHA fall protection, ladder safety, etc. Ability to analyze a situation or area and assign products based on OSHA/ANSI-trained guidelines. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulates ideas, thoughts, and views, and provides timely, frank, and direct feedback to others. Apply for this ad Online! ....Read more...
Type: Permanent Location: Charlotte, North Carolina
Posted: 2025-06-18 23:48:11
-
JOB DESCRIPTION
General Purpose of Job:
The QA Technical Service Rep is responsible for the timely delivery of services related to the quality assurance of Tremco's installed roofing systems within their respective region.
Duties/Responsibilities, Core knowledge:
Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.). Estimate material and labor quantities for roof patch and repair. Perform Job Site Inspections as they relate to quality assurance and/or adjustment work. Perform detailed roof inspections to diagnose and troubleshoot issues and/or concerns. Work with local WTI Field Representatives and/or Supervisors as required or necessary. Provide accurate and timely documentation to ensure that all work is completed properly and that the customer is fully satisfied.
Conduct and foster professional and timely communication (via email, voicemail, or in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. Demonstrate working knowledge of all services provided. Perform any other duty and/or project as required or assigned by the QA Assurance Group.
Skills, Qualifications, Experience, Special Physical Requirements:
High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior roofing experience, including patch and repair skills Knowledge and ability to use basic tools associated with commercial roofing Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge with a commitment to safety at all times Understanding and ability to manage expenses Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Work independently, as well as in a team environment, to solve problems and delegate assignments Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx.
100 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) Ability to travel out of town, including overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write, and speak English Apply for this ad Online! ....Read more...
Type: Permanent Location: Akron, Ohio
Posted: 2025-06-18 23:47:41
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: York, PA
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential Full health benefits, 401k, pension plan Great support for training and guidance Opportunity for advancement Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred. Recent college graduates and/or up to 1-4 years in sales. Former athletes encouraged to apply Must have a valid drivers' license Practical computer application literacy (including Microsoft Office Suite and learn internal business systems). Prior experience that demonstrates a strong work ethic and ability to multi-task. Must be willing to participate in the year-long training program. Self-motivated and great organizational skills. Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing. Travel within the assigned territory. The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: York, Pennsylvania
Posted: 2025-06-18 23:45:57
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: Atlanta, GA
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential Full health benefits, 401k, pension plan Great support for training and guidance Opportunity for advancement Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred. Recent college graduates and/or up to 1-4 years in sales. Former athletes encouraged to apply Must have a valid drivers' license Practical computer application literacy (including Microsoft Office Suite and learn internal business systems). Prior experience that demonstrates a strong work ethic and ability to multi-task. Must be willing to participate in the year-long training program. Self-motivated and great organizational skills. Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing. Travel within the assigned territory. The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Atlanta, Georgia
Posted: 2025-06-18 23:44:55
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: Detroit, MI
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential Full health benefits, 401k, pension plan Great support for training and guidance Opportunity for advancement Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred. Recent college graduates and/or up to 1-4 years in sales. Former athletes encouraged to apply Must have a valid drivers' license Practical computer application literacy (including Microsoft Office Suite and learn internal business systems). Prior experience that demonstrates a strong work ethic and ability to multi-task. Must be willing to participate in the year-long training program. Self-motivated and great organizational skills. Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing. Travel within the assigned territory. The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Detroit, Michigan
Posted: 2025-06-14 15:10:27
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: Detroit, MI
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential Full health benefits, 401k, pension plan Great support for training and guidance Opportunity for advancement Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred. Recent college graduates and/or up to 1-4 years in sales. Former athletes encouraged to apply Must have a valid drivers' license Practical computer application literacy (including Microsoft Office Suite and learn internal business systems). Prior experience that demonstrates a strong work ethic and ability to multi-task. Must be willing to participate in the year-long training program. Self-motivated and great organizational skills. Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing. Travel within the assigned territory. The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Detroit, Michigan
Posted: 2025-06-14 15:10:00
-
JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Provide accurate and detailed information about our products, services, pricing, and promotions.
Assist customers in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience
High School (or equivalent) Some College preferred
Strong Excel skills; SAP experience preferred
Effective communications skills - verbal and written
Grace under pressure - remain positive and focused to the task at hand
Ability to handle interactions in a diplomatic manner
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.Target Salary Range: $23.00 - $25.00, bonus eligible
From big benefits to small, we take care of our associates!
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis.
Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-06-12 15:10:19
-
JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Provide accurate and detailed information about our products, services, pricing, and promotions.
Assist customers in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience
High School (or equivalent) Some College preferred
Strong Excel skills; SAP experience preferred
Effective communications skills - verbal and written
Grace under pressure - remain positive and focused to the task at hand
Ability to handle interactions in a diplomatic manner
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.Target Salary Range: $23.00 - $25.00, bonus eligible
From big benefits to small, we take care of our associates!
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis.
Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-06-12 15:10:09
-
JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner. Provide accurate and detailed information about our products, services, pricing, and promotions. Assist customers in order status, tracking shipments, and processing returns or exchanges. Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions. Document all customer interactions and maintain accurate records in our system. Proactively identify opportunities to enhance the customer experience and contribute to process improvements. Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience High School (or equivalent) Some College preferred Strong Excel skills; SAP experience preferred Effective communications skills - verbal and written Grace under pressure - remain positive and focused to the task at hand Ability to handle interactions in a diplomatic manner Effective problem-solving skills - quick on your feet and can think outside of the box Ability to multi-task and prioritize work all with a sense of urgency Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis. Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-06-06 23:12:04
-
JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner. Provide accurate and detailed information about our products, services, pricing, and promotions. Assist customers in order status, tracking shipments, and processing returns or exchanges. Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions. Document all customer interactions and maintain accurate records in our system. Proactively identify opportunities to enhance the customer experience and contribute to process improvements. Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience High School (or equivalent) Some College preferred Strong Excel skills; SAP experience preferred Effective communications skills - verbal and written Grace under pressure - remain positive and focused to the task at hand Ability to handle interactions in a diplomatic manner Effective problem-solving skills - quick on your feet and can think outside of the box Ability to multi-task and prioritize work all with a sense of urgency Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis. Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-06-06 23:09:26
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: Baltimore, MD
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential Full health benefits, 401k, pension plan Great support for training and guidance Opportunity for advancement Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred. Recent college graduates and/or up to 1-4 years in sales. Former athletes encouraged to apply Must have a valid drivers' license Practical computer application literacy (including Microsoft Office Suite and learn internal business systems). Prior experience that demonstrates a strong work ethic and ability to multi-task. Must be willing to participate in the year-long training program. Self-motivated and great organizational skills. Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing. Travel within the assigned territory. The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-06-05 15:09:57
