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JOB DESCRIPTION
DAP is currently looking to hire Product Information Specialist.
Responsibilities
Provide technical expertise to customers, sales reps, and internal staff in area of proper product usage/application. Arrange for customer reimbursement for defective products, assist in rectifying customer complaints, and arrange for investigations on specific user complaints. Provide technical advice to customers Respond to phone, email, chat, and faxed inquiries regarding 'how to use' DAP products correctly. Advise customer on how to correct the misuse of DAP products.
Supply technical data sheets, verbal advice, and safety data sheets to customers. Respond to written, electronic and faxed correspondence regarding technical advice and user dissatisfaction.
Provide product use referrals (i.e., specify the correct product for architects, engineers, contractors, and end users). Rotating Saturday on Call Phone Support On-Call phone support.
Each TCSR will be included in the standard rotating schedule with the requirement to provide on-call support (remotely) one Saturday each quarter.
Saturday assignments will be posted on a quarterly schedule, once published any changes require 24-hour notice and management approval.
Requirements
Educational requirement is High School Diploma or Bachelor's degree. 0-3 years' experience in customer service.
Comfortable working in a fast-paced environment, multitasking is essential. Industry experience and product knowledge a plus. Knowledge of SAP system preferred but not required. Strong interpersonal, conflict resolution, and written and verbal communication skills. Ability to work effectively in stressful situations. Detail oriented service and mature attitude when dealing with customers.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-08-12 07:09:13
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JOB DESCRIPTION
DAP is looking for an experienced and driven Art Director to lead our in-house creative services and growing studio team, translating strategic marketing goals into innovative creative strategies.
This role is critical in developing and maintaining our DAP brand's artistic direction while supporting projects across video, photography, social-first content, digital marketing assets, packaging, sales collateral and more.
You'll work closely with cross-functional teams to ensure all creative deliverables are aligned with brand objectives.
This is a unique opportunity to lead a talented in-house creative team and liasoning with creative agencies, driving the creative process from concept to production while ensuring consistent, high-quality brand storytelling across all platforms.
Responsibilities
Strategic Leadership
Develop and implement creative strategies aligned with marketing goals and brand vision.
Propose innovative ideas and concepts that elevate the brand's aesthetic and engage target audiences.
Stay on top of industry trends, design technologies, and AI tools, introducing advancements into workflows.
Creative Direction
Lead the conceptualization and design of omni-channel projects, including videos, photography, social media content, in-store displays, packaging, and e-commerce assets.
Ensure consistency in brand aesthetics and visual style across all touchpoints.
Provide art direction for photoshoots and video production from pre-production through post-production.
Team and Project Management
Manage and mentor a team of designers and studio leads, fostering an environment of collaboration and growth.
Effectively coordinate with Brand Strategists, Product Managers, and the Digital Marketing Team to align creative execution with business objectives.
Presentation and Stakeholder Collaboration
Present designs and creative concepts to internal stakeholders, gathering feedback and approvals.
Partner with external creative agencies to extend creative resources as needed for larger campaigns.
Requirements
Bachelor's degree in graphic design, Marketing, Fine Arts, or a related field.
12+ years of experience in creative direction with an advertising agency, in-house marketing team, post-production house, or digital marketing agencies, preferably in B2C industries, and experience working with large-scale brands.
Proven leadership and team management skills with the ability to inspire, mentor, and challenge teams to deliver their best work.
Proficient in Microsoft Office and relative project management and team collaboration software.
Advanced Adobe Creative Suite skills, proficient in all applicable software.
A portfolio with relevant work experience and examples required with resume.
Skills and qualifications:
Exceptional conceptual design skills with a knack for blending creativity with functionality.
Minimum 7 years of experience in the relevant field.
A proven track record of directing successful campaigns for omni-channel marketing efforts.
Experience implementing automation or AI advancements within creative workflows.
Passion for storytelling and delivering fresh ideas that resonate with diverse audiences.
Advanced knowledge of design principles, typography, and brand development.
Hands-on experience in design working with Adobe Creative Suite.
Excellent time management skills, with the ability to balance multiple priorities in a fast-paced environment.
Adept at managing production budgets and schedules, ensuring efficient allocation of resources.
A collaborative mindset and excellent communication skills to clearly convey creative direction and brand messaging across teams and vendors.
Leadership Traits
Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level.
Understands various types of business propositions and how the business operates.
Learn new methods and technologies easily.
Learning Agility: Learns quickly when facing new problems.
Is a relentless and versatile learner and is open to change.
Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything.
Strategic Agility: See ahead clearly and can anticipate future consequences and trends.
Is future oriented and offers broad knowledge and perspective.
Can scenario plan possibilities and outcomes.
Leadership: Provides the essential critical thinking to determine the necessary approaches to get things done.
Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace.
Create New & Different: Ability to recognize the next great breakthrough.
Is creative, a visionary, and can create and bring exciting ideas to market.
Action Oriented: Enjoys working hard and is full of energy, steadfastly pushing self and other for results.
Can be counted on to exceed goals successfully and is consistently a top performer.
Effective project management skills
Excellent communication skills to all levels of the organization.
Strong interpersonal, verbal and written communication skills.
Is clear, concise and persuasive.
Experience creating and presenting business proposals, handling objections and overcoming obstacles
Strong attention to detail; strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced work environment
Self-motivated and proactive individual who strives for excellence and continuous improvement.
Cross functional leadership and teamwork.
Self-confident, verbalizes problem solving skills, demonstrates initiative, manages and motivates team.
Integrity and Trust: Is widely trusted, is seen as direct, truthful and can make a case in an appropriate and helpful manner.
Must have a can-do attitude and the desire to go above and beyond in all you do!
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$100,000 to $140,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs that support a good work life balance and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
Celebrating 160 Years of Legacy & Leadership - DAP Global Inc.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-08-09 15:10:23
-
JOB DESCRIPTION
DAP is looking for an experienced and driven Art Director to lead our in-house creative services and growing studio team, translating strategic marketing goals into innovative creative strategies.
This role is critical in developing and maintaining our DAP brand's artistic direction while supporting projects across video, photography, social-first content, digital marketing assets, packaging, sales collateral and more.
You'll work closely with cross-functional teams to ensure all creative deliverables are aligned with brand objectives.
This is a unique opportunity to lead a talented in-house creative team and liasoning with creative agencies, driving the creative process from concept to production while ensuring consistent, high-quality brand storytelling across all platforms.
Responsibilities
Strategic Leadership
Develop and implement creative strategies aligned with marketing goals and brand vision.
Propose innovative ideas and concepts that elevate the brand's aesthetic and engage target audiences.
Stay on top of industry trends, design technologies, and AI tools, introducing advancements into workflows.
Creative Direction
Lead the conceptualization and design of omni-channel projects, including videos, photography, social media content, in-store displays, packaging, and e-commerce assets.
Ensure consistency in brand aesthetics and visual style across all touchpoints.
Provide art direction for photoshoots and video production from pre-production through post-production.
Team and Project Management
Manage and mentor a team of designers and studio leads, fostering an environment of collaboration and growth.
Effectively coordinate with Brand Strategists, Product Managers, and the Digital Marketing Team to align creative execution with business objectives.
Presentation and Stakeholder Collaboration
Present designs and creative concepts to internal stakeholders, gathering feedback and approvals.
Partner with external creative agencies to extend creative resources as needed for larger campaigns.
Requirements
Bachelor's degree in graphic design, Marketing, Fine Arts, or a related field.
12+ years of experience in creative direction with an advertising agency, in-house marketing team, post-production house, or digital marketing agencies, preferably in B2C industries, and experience working with large-scale brands.
Proven leadership and team management skills with the ability to inspire, mentor, and challenge teams to deliver their best work.
Proficient in Microsoft Office and relative project management and team collaboration software.
Advanced Adobe Creative Suite skills, proficient in all applicable software.
A portfolio with relevant work experience and examples required with resume.
Skills and qualifications:
Exceptional conceptual design skills with a knack for blending creativity with functionality.
Minimum 7 years of experience in the relevant field.
A proven track record of directing successful campaigns for omni-channel marketing efforts.
Experience implementing automation or AI advancements within creative workflows.
Passion for storytelling and delivering fresh ideas that resonate with diverse audiences.
Advanced knowledge of design principles, typography, and brand development.
Hands-on experience in design working with Adobe Creative Suite.
Excellent time management skills, with the ability to balance multiple priorities in a fast-paced environment.
Adept at managing production budgets and schedules, ensuring efficient allocation of resources.
A collaborative mindset and excellent communication skills to clearly convey creative direction and brand messaging across teams and vendors.
Leadership Traits
Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level.
Understands various types of business propositions and how the business operates.
Learn new methods and technologies easily.
Learning Agility: Learns quickly when facing new problems.
Is a relentless and versatile learner and is open to change.
Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything.
Strategic Agility: See ahead clearly and can anticipate future consequences and trends.
Is future oriented and offers broad knowledge and perspective.
Can scenario plan possibilities and outcomes.
Leadership: Provides the essential critical thinking to determine the necessary approaches to get things done.
Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace.
Create New & Different: Ability to recognize the next great breakthrough.
Is creative, a visionary, and can create and bring exciting ideas to market.
Action Oriented: Enjoys working hard and is full of energy, steadfastly pushing self and other for results.
Can be counted on to exceed goals successfully and is consistently a top performer.
Effective project management skills
Excellent communication skills to all levels of the organization.
Strong interpersonal, verbal and written communication skills.
Is clear, concise and persuasive.
Experience creating and presenting business proposals, handling objections and overcoming obstacles
Strong attention to detail; strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced work environment
Self-motivated and proactive individual who strives for excellence and continuous improvement.
Cross functional leadership and teamwork.
Self-confident, verbalizes problem solving skills, demonstrates initiative, manages and motivates team.
Integrity and Trust: Is widely trusted, is seen as direct, truthful and can make a case in an appropriate and helpful manner.
Must have a can-do attitude and the desire to go above and beyond in all you do!
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$100,000 to $140,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs that support a good work life balance and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
Celebrating 160 Years of Legacy & Leadership - DAP Global Inc.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-08-09 15:10:14
-
JOB DESCRIPTION
The customer is everything at DAP and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:30 am - 5:00 pm.
RESPONSIBILITIES:
Responsible for maintaining a high service level and low abandon rate by ensuring customer calls are answered in a timely manner.
Answering the customer calls using excellent phone techniques.
Provide tracking details to final destination upon customer request.
Responsible for accurate order entry of all incoming orders via phone, fax, and email.
Responsible for tracking and monitoring of all orders from entry to shipment.
Confirmation of all orders received to the customer within 24 hours providing valid expected ship dates.
Responsible for the review and monitoring of orders entered report to ensure accurate and timely delivery of customer orders.
Review all backorders for daily communication with plants regarding shipping status of backorders.
Responsible for daily interaction with sales reps, credit reps and pricing team to resolve all order blocks and pricing issues in a timely manner.
Communicate with credit department on term's discrepancies.
Responsible for the accurate and timely process of requests for credit/debit upon customer request and investigation.
Ensuring that the procedures are followed for each process in a correct manner.
Responsible for the daily interaction of assigned customers and sales reps.
regarding orders, pricing, problems and product information.
Additional duties as required.
REQUIREMENTS:
Must be able to work 9:30 am - 6:00 pm
High School (or equivalent)
Effective communications skills - verbal and written, SAP experience a plus.
Grace under pressure - remain positive and focused to the task at hand.
Effective problem-solving skills - quick on your feet and can think outside of the box.
Ability to multi-task and prioritize work all with a sense of urgency.
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
French fluency is a plus.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-08-08 15:11:11
-
JOB DESCRIPTION
The customer is everything at DAP and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:30 am - 5:00 pm.
RESPONSIBILITIES:
Responsible for maintaining a high service level and low abandon rate by ensuring customer calls are answered in a timely manner.
Answering the customer calls using excellent phone techniques.
Provide tracking details to final destination upon customer request.
Responsible for accurate order entry of all incoming orders via phone, fax, and email.
Responsible for tracking and monitoring of all orders from entry to shipment.
Confirmation of all orders received to the customer within 24 hours providing valid expected ship dates.
Responsible for the review and monitoring of orders entered report to ensure accurate and timely delivery of customer orders.
Review all backorders for daily communication with plants regarding shipping status of backorders.
Responsible for daily interaction with sales reps, credit reps and pricing team to resolve all order blocks and pricing issues in a timely manner.
Communicate with credit department on term's discrepancies.
Responsible for the accurate and timely process of requests for credit/debit upon customer request and investigation.
Ensuring that the procedures are followed for each process in a correct manner.
Responsible for the daily interaction of assigned customers and sales reps.
regarding orders, pricing, problems and product information.
Additional duties as required.
REQUIREMENTS:
Must be able to work 9:30 am - 6:00 pm
High School (or equivalent)
Effective communications skills - verbal and written, SAP experience a plus.
Grace under pressure - remain positive and focused to the task at hand.
Effective problem-solving skills - quick on your feet and can think outside of the box.
Ability to multi-task and prioritize work all with a sense of urgency.
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
French fluency is a plus.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-08-08 15:10:27
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Our client is a contractor who specialise in providing fit-out, design & build and refurbishment services for a diverse range of clients throughout the UK.
They are now looking for an experienced Site Manager for an upcoming project they have this summer.
The project requires a complete refurbishment of a warehouse in Kent.
Location: Aylesford
Rate: Dependent upon experience
Skills and Requirements:
Must have a valid management CSCS qualification
Valid SMSTS and First Aid
Previous site management experience on a refurb/warehouse projects.
Experience managing multiple trades including: carpenters, dry liners, handymen, painters, labourers etc.
Ability to manage a program
Experience in running the health & safety plan
Strong communication and IT skills
Working references - essential
If interested, please get in touch with Francis on 07714 101215, or click “Apply” to forward an up-to-date copy of your CV.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience.
All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief. ....Read more...
Type: Contract Location: Aylesford, England
Start: 18/08/2025
Duration: 3 months
Salary / Rate: £230 - £270 per day
Posted: 2025-08-06 15:20:52
