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Duties and Responsibilities
1) To ensure that residents of Cardiff are compliant with waste service provisions.
2) To encourage correct waste presentation and increase recycling performance through education and enforcement.
3) To investigate incorrect presentation and storage waste as per County policy.
Actively investigating instances of waste storage, incorrect presentation of waste and deposits of waste on the adopted highway
4) Conduct LEQ patrols for offences of dog control orders, abandoned shopping trollies and littering.
5) Make decisions on enforcement actions based on evidence, such as issuing Issue formal notices, fixed penalty notices and compiling prosecution cases against offenders and present evidence in court when necessary.
Job Specific Principle Duties:
a) Enforcement of Environmental Legislation: The officer is responsible for enforcing laws related to incorrect waste presentation and storage of waste, littering, dog controls, AST and other environmental offenses.
This includes issuing formal notices, fixed penalty notices and taking legal action when necessary.
b) Investigation and Reporting: The role involves investigating complaints and incidents related to environmental issues.
The officer must gather evidence, accurately record on document management system, prepare reports, and present findings to support enforcement actions.
c) Community Engagement: The officer works closely with the community to raise awareness about environmental issues and promote good practices.
This includes organising and participating in community clean-up events and educational campaigns.
d) Collaboration with Other Agencies: The officer collaborates with other local authorities, police, and environmental agencies to address environmental problems and ensure compliance with regulations.
e) Monitoring and Inspection: Regular monitoring and inspection of public areas to identify and address environmental issues are key duties.
The officer must ensure that public spaces are clean, safe, and well-maintained.
f) Administrative Duties: The role also includes various administrative tasks such as maintaining records, preparing reports, and managing correspondence related to enforcement activities.
Work Demands:
6) The job is subject to daily interruptions but rarely requires switching to different tasks.
7) Regularly interact with customers, community groups, landowners, businesses, other departments, and external organisations
8) Handle complex and contentious issues, such as explaining responsibilities for fly-tipped waste on private land and conducting interviews under caution Physical Demands / Working Conditions
9) The role involves physical activities such as bending, lifting, and walking during patrols.
10) Work is conducted both outdoors and in the office, with exposure to disagreeable conditions such as hazardous waste and adverse weather.
Work Context:
Monitor adopted highway including domestic and commercial dwellings to ensure compliance with rules, policies, and relevant laws, such as correct waste storage, presentation, and duty of care.
Educate the public and businesses on their responsibility for proper waste disposal, including using waste and recycling services.
Enforce compliance when necessary.
Use various media to engage with citizens, distribute educational materials, and conduct outreach to promote correct waste and recycling practices.
Support campaigns focused on waste reduction and recycling encouragement.
Investigate improper waste storage, abandoned shopping trolleys, litter, and dog control orders.
This involves inspecting waste for evidence and addressing duty of care violations, waste presentation, and accumulation on properties.
Issuing on-the-spot fixed penalty notices for Local Environmental Quality ZERO tolerance offences, including waste offences, littering, PSPO dog control order offences, community protection notices, waste transfer notes, and fines for abandoned shopping trollies.
Assess and investigate all service-related complaints and requests.
Address customer complaints with diplomacy and tact.
Handle confrontations and manage difficult situations and conflicts, particularly during enforcement activities such as issuing penalties and notices.
Perform necessary administrative tasks using available technology to maintain accurate records for audits and prosecutions.
Preserve evidence and document notes accurately, ensuring they are uploaded and stored correctly per legal standards.
Keep all work activity records current and accurate and ensure up-to-date information on the data management system.
Provide education and engagement with residents and businesses on their responsibilities when disposing of and storing waste.
Offer information on waste provisions, collection, and storage, including how to properly segregate waste for recycling.
For example, promote the use of food caddies as a method for reducing litter and increasing recycling.
Ensure communication is appropriate to the needs of the individual.
Communicate with customers in person, by phone, and in writing to explain waste presentation and storage, addressing issues through education or enforcement.
Determine when to use education or penalties.
Ability to understand and apply the enforcement process including the ability to identify when education is appropriate and when it is time to enforce.
Evidence gathering methodical approach using mobile working document management system to produce a robust audit trail as part of investigations.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Type: Contract Location: Cardiff, Wales
Salary / Rate: £12.2 - £12.21 per hour
Posted: 2025-04-29 10:11:05
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Purpose
Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives.
To provide high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF.
To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the use of temporary accommodation.
Responsibilities
Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.
Assess prospective customer's suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.
Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions.
Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the location priority policy.
To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Ensure customers are settled into their private rented sector accommodation and fully made aware local services such as doctor's surgeries, schools, police station, CAB office, dentist surgeries etc.
To understand, and keep up to date with local and national policies affected by legislation with regard to welfare reforms and housing.
Ensure all properties are maintained to a high standard investigate persistent disrepair complaints and/or to take property inventories for those properties accessing the incentive and or bond scheme.
Be responsible for ensuring all landlords and tenants comply with their respective contractual agreements.
Work effectively and efficiently with colleagues within the service, across other departments and external agencies to deliver and excellent customer focused service meeting individual, team, service and corporate targets & KPIs.
Ensure that all payments, including deposits and cash incentives are properly recorded, monitored and, where appropriate, recovered from the landlord, accommodation supplier or tenant in accordance with the contractual agreements and the financial regulations.
Deliver a stream lined high quality customer focused service ensuring telephone calls, emails, letters and complaints are fully responded to promptly and to the highest possible standard in compliance with corporate guidelines or as instructed by the service manager.
Knowledge
Excellent current knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector customers and landlords.
A good knowledge and understanding of the government's welfare reform and its implications on the private rented sector.
Knowledge of private sector housing law, health and safety rating system and other health and safety regulations (gas , electrics and energy efficiency) and legislation relating to the letting of private sector tenancies.
Knowledge of the services provided for households who are in housing need.
General knowledge of good property standards and common building problems.
An awareness of the financial implications of decisions and an understanding of the importance of prioritising value for money.
Skills
Ability to work as part of a team and take initiative with own cases.
Ability to promote and develop effective joint working practices across services.
Ability to work with private sector partners and respond to the needs of that market as well as understanding how that fits with the requirement to meet housing need.
Commitment to the promotion of a homeless prevention approach.
Flexible, problem-solving approach to service delivery with a positive attitude to change and ability to identify opportunities and develop innovative housing solutions.
Ability to maintain databases and work effectively with IT systems.
Ability to meet performance targets and deliver positive outcomes.
Required
Must have Basic DBS.
Experience of effectively working with landlords, letting agents and other accommodation suppliers.
Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
Experience of providing an excellent level of customer care and customer service in a comparable customer service environment.
Experience of working effectively with private sector landlords and/or within a homelessness context.
Experience of prioritising competing demands in a pressurised environment, recognize service priorities and manage a caseload within agreed targets.
Experience of successfully developing initiatives and schemes to provide housing opportunities for people in housing need.
....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £18 - £19 per hour
Posted: 2025-04-28 11:49:49
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£26,106 to £28,653 + 13.33% allowance after training + Great Benefits MerseysideThis rewarding career offers an opportunity to play a pivotal role in Merseyside Police, joining a unique profession where you can really make a visible difference in your community.Police Constable Support Officers are salaried, non-warranted police staff who complement the work of Police Officers.
A consistent number of PCSO's go on to pursue careers as Police officers within Merseyside Police Force, handling more serious, complex, and enforcement-heavy tasks.
However, those who prefer to remain as a PCSO for the long-term particularly enjoy providing visibility in the community, community outreach, and tackling minor issues, focusing on public safety, support, and engagement.
PCSO's also enjoy the stability of working primarily in one location, building intricate knowledge of local communities, and understanding the dynamics and specific needs of the areas they serve.
If you think that you have the personal attributes to build solid relations with our officers and communities, please read on about the training programme.We are offering permanent positions, based at various locations across Merseyside.
36.5 hours per week basis, working in between the hours of 8am to 10pm on a rota basis - including weekends.
Salary: £26,106 to £28,653 plus 13.33% equalisation allowance after training (per annum).
Equating to £29,585 - £32,472 per annum - inclusive of equalisation allowance.Your daily routine will be quite varied combining public service, problem-solving, and teamworkCommunity Engagement:
Patrolling assigned areas to establish a visible presence and deter crime.
Interacting with residents, addressing their concerns, and gathering feedback on local issues.
Attending community meetings, schools, and events to educate and foster relationships.
Crime Prevention and Support:
Providing crime prevention advice, such as home security tips, to residents and businesses.
Offering assistance and emotional support to victims of crime.
Mediating in cases of anti-social behaviour to prevent situations from escalating.
Operational Assistance:
Supporting police officers at crime scenes by maintaining order and protecting evidence.
Conducting house-to-house inquiries as part of ongoing investigations.
Assisting during public events by managing crowds, providing directions, or ensuring public safety.
Legal and Administrative Duties:
Preparing reports and maintaining accurate records of incidents.
Holidays: 33 days holiday increasing with service to 38 daysBenefits:
Local Government Pension Scheme
In depth training at our Mather Avenue Training Centre.
Continuous Professional Development
Police Blue Light Card Discounts and perks
Access to staff networks
About Merseyside PoliceMerseyside Police is a dynamic, challenging, and rewarding place to work, we take pride in everything we do.The best performing urban Force as graded by HMICFRS to date, our strategy is simply to put the communities of Merseyside first.
We have a strong focus on continuous improvement in the areas we're passionate about: ending Violence Against Women and Girls; tackling Serious Organised Crime and County Lines; strengthening our approach to Diversity and Inclusion; building trust and confidence through Community Engagement.We're a friendly employer who prides itself in staff investment and wellbeing.
Our rewards package includes everything you would expect from any large, forward-thinking employer, including family friendly policies, and local government pension scheme, discount schemes and inclusivity networks. Apply now!?Our commitment to Diversity, Equality and InclusionTo help us achieve a workforce that represents our communities, we have a dedicated Inclusion team who work to encourage people from diverse communities to build their career with our force.
They also provide support and guidance throughout the job application process to candidates from under-represented groups.
To find out more about the support on offer from our dedicated Inclusion team please contact us. ....Read more...
Type: Permanent Location: Liverpool, England
Start: ASAP
Salary / Rate: £26106.00 - £28653 per annum + + 13.33% allowance + Great Benefits
Posted: 2025-04-08 12:55:51
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We are looking for skilled a officer who is competent, enthusiastic and highly motivated to fill the below posts within our Environmental Protection Team
Your duties will include investigation and response to complaints in relation to allegations of statutory nuisance, assess and approve s.61 applications, permitting and responding licensing consultations.
You must have working knowledge and understanding of the nuisance provisions of the Environmental Protection Act 1990, knowledge of Licensing legislation and have excellent communication skills, both verbally and in writing.
Purpose of the role
To protect and improve health by the discharge of the functions and duties in one of the specialist areas of activity within Environmental Health.
To investigate, assess and act upon complex issues relating to Environmental Protection, Housing and Commercial issues and determine the most appropriate course of action.
Including preparation of cases for enforcement action and instigation of legal proceedings.
To provide technical evidence in court proceedings, tribunals and Public Inquiries.
To carry out inspections and enforcement work in within the specialist areas.
To provide advice and training for EH Technical Officers and in some cases taking the lead for cases.
To report directly to the Head of Section/Deputy Director, Members and Members of Parliament where required.
To liaise effectively with members of the public, businesses, other departments and other agencies.
The officer is expected to work on their own with minimal direct supervision and will support the team manager.
To support and participate in proactive initiatives to improve service standards and the quality of life for people living and working in Bexley.
To deputise for the Team Leader and make decisions on his/her behalf when required.
Responsibilities
To protect and improve health by the discharge of the functions and duties in one of the specialist areas of activity within Environmental Health.
To investigate, assess and act upon complex issues relating to Environmental Protection, Housing and Commercial issues and determine the most appropriate course of action.
Including preparation of cases for enforcement action and instigation of legal proceedings.
To provide technical evidence in court proceedings, tribunals and Public Inquiries.
To carry out inspections and enforcement work in within the specialist areas.
To provide advice and training for EH Technical Officers and in some cases taking the lead for cases.
To report directly to the Head of Section/Deputy Director, Members and Members of Parliament where required.
To liaise effectively with members of the public, businesses, other departments and other agencies.
The officer is expected to work on their own with minimal direct supervision and will support the team manager.
To support and participate in proactive initiatives to improve service standards and the quality of life for people living and working in Bexley.
To deputise for the Team Leader and make decisions on his/her behalf when required.
To present timely and relevant advice and information to Members and to ensure that Team Leaders/Managers are briefed on major and sensitive issues.
To be fully conversant with relevant statutory provisions and the constitution, processes and procedures; to develop the full range of managerial and professional skills and knowledge to satisfy the requirements of the post.
To establish and develop effective working relationships and productive partnerships with all the relevant partners, including those in e.g.
Police and other regulatory agencies, housing providers, Independent and voluntary section.
Essential
Officers would be expected to have a minimum of three years' working in Environmental Health as an RSO or equivalent that is relevant to the job and meet the requirements below:
Knowledge of major legislative, social and economic issues relevant to the job.
Experience of using ICT packages e.g.
Word, Excel and the complaint management system
Officers would be expected to be able to deal with a range of cases, including work carried out by an EHO.
Proven ability to deal with complex and difficult cases.
Understanding of supporting legislation/best practice.
Experience of managing own case load.
Experience of serving notices, drafting prosecution files and attending court.
Ability to travel throughout the Borough.
....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £19 - £20 per hour
Posted: 2025-04-04 21:24:38
