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Product Support Analyst - Wealth Management - London / Hybrid
(Key skills: Product Support, Application Support, SQL, Client Management, Wealth Management, Investment Management, Troubleshooting, Stakeholder Engagement, Technical Analysis, Communication, Testing, Agile)
Are you a curious, analytical problem-solver who thrives at the intersection of technology and client service? This could be the ideal opportunity to grow your career in a fast-paced, high-impact environment.
Our client is a rapidly growing investment software provider, working with some of the UK's most respected wealth management firms.
As a Product Support Analyst, you will play a vital role in ensuring clients can confidently navigate and maximise the value of complex software systems.
This role blends technical troubleshooting, stakeholder engagement and product insight — offering meaningful variety and the chance to develop real expertise in financial technology.
This is far more than a ticket-based support role.
You'll work directly with end users, internal technical teams and product specialists to resolve queries, deliver solutions and help drive long-term improvements across the platform.
You'll be trained to deeply understand how the product works, why it matters to clients, and where improvements can be made to ensure continuous service excellence.
The successful candidate will be naturally inquisitive, with a methodical approach to solving problems and strong communication skills.
You'll enjoy working with people, understanding their pain points, and guiding them through solutions.
While exposure to SQL, investment systems or agile methodologies would be advantageous, it's not a prerequisite — what matters more is your mindset, work ethic and desire to learn.
A strong academic background and genuine interest in financial services or technology will set you apart, particularly if you're a graduate looking to kick-start a career in product, support or technical analysis.
You'll receive full on-the-job training from experienced product professionals, along with a clear development pathway into areas such as QA, client success or product management.
This is a highly collaborative environment that values attitude over credentials and encourages continual learning through hands-on experience and team mentorship.
The role offers flexible working hours, including rotating shifts between 7am and 9pm, as well as a hybrid setup based out of a central London office.
It's a great opportunity for someone looking to build a long-term career in financial technology, while working in a supportive and engaging environment where your contributions will make a tangible impact.
Location: London, UK / Hybrid working
Salary: £30,000 - £37,0000 + Benefits
Applicants must have the right to work in the UK.
Hybrid working supported.
NOIRUKTECHREC
NOIRUKREC
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £30000 - £37000 per annum + Bonus + Benefits + Pension
Posted: 2025-09-15 02:01:47
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Software Tester - Fintech - Bern, Switzerland
(Tech stack: Software Tester, QA Engineer, Test Automation, Manual Testing, Selenium, C#, Postman, REST, SOAP, .NET, Azure, Agile, Scrum, Kanban, QA Analyst, Qualitätssicherung, Test Engineer, ISTQB, UI Testing, API Testing)
We have several fantastic new roles for Software Testers to join a fast-growing and forward-thinking FinTech company that is disrupting the world of private wealth management.
This is a rare opportunity to work with a brilliant cross-functional team and help ensure the highest levels of software quality across brand-new, ground-breaking financial platforms.
Our client's latest product suite has already transformed how clients manage and grow their wealth, offering flexible, scalable and highly personalised financial solutions.
They are seeking talented Software Testers with strong experience in manual and automated testing, along with knowledge of tools like Selenium, Postman, and a general understanding of C#, REST/SOAP APIs, and Azure-based applications.
You'll be working in an Agile environment and contributing to the design, execution, and improvement of testing strategies from the ground up.
The company will also provide training and mentoring in tools and practices such as:
.NET 9, C#, Selenium, JavaScript Testing, REST, SOAP, Azure DevOps, API Testing, Test Automation Frameworks, Agile, BDD, TDD, Cypress, Postman, Performance Testing, and more.
This is your chance to join a greenfield development and testing project—where quality is a first-class citizen and innovation is encouraged at every step.
Benefits Include:
Shares in the company
3 hours of weekly “tech exploration time” to try new tools and ideas
Flexible working hours
Remote work options available
Free yoga sessions at the on-site studio (lunchtime or after work)
Location: Bern, Switzerland / Hybrid Working
Salary: €80,000 - €100,000 + Bonus + Benefits
Applicants must be based in Switzerland and have the right to work in Switzerland.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRSWITZERLANDRECSP
NOIRSWITZERLANDREC
NOIREUROPEREC
NC/DK/BER80100 ....Read more...
Type: Permanent Location: Bern, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc80000 - Swiss Franc100000 per annum + Bonus+Benefits
Posted: 2025-09-15 02:01:08
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Client Engagement & Support Manager - Financial Technology - London / Hybrid
(Key skills: Client Engagement, Application Support, IT Operations, SLA Management, Stakeholder Management, Escalation Handling, Service Delivery, Relationship Management, JIRA, Wealth Management Technology, Digital Marketing Support, Team Leadership)
Are you a client-focused leader who thrives on building trusted relationships, ensuring service excellence, and leading high-performing teams? Do you want to work at the heart of a business serving some of the most respected names in the investment and wealth management sector? This role offers the perfect balance of operational leadership, client-facing engagement, and technical oversight.
Our client, a rapidly expanding financial technology provider, is seeking a Client Engagement & Support Manager to lead their Application Support Analysts and IT Operations team.
This is a pivotal role responsible for maintaining exceptional service levels, overseeing client communications, and ensuring smooth delivery of both support and operational functions.
In this role, you'll act as the key liaison between clients and internal teams, managing escalations, providing regular service updates, and ensuring SLAs are consistently met.
You will oversee ticket management and resolution workflows, lead service performance reviews, and champion client needs within the organisation.
With a strong understanding of the platform's features, architecture, and core use cases, you'll be able to translate technical details into clear, client-friendly updates, enabling clients to effectively communicate with their own stakeholders.
Your remit will also include managing IT operational responsibilities such as system upgrades, patching schedules, uptime monitoring, database management, and performance optimisation.
You'll ensure high availability and reliability for all client environments, while also driving improvements to operational processes, runbooks, and service documentation.
The role will see you leading both UK-based and international teams, managing resources across time zones, and facilitating effective communication between support, development, QA, and IT.
You'll use tools like JIRA to produce and present analytics on service performance, ticket trends, and SLA compliance—helping identify opportunities for improvement and future product enhancements.
To succeed, you will bring 7-10 years of experience, including at least three years in a client-facing leadership role and two or more years managing application support or technical support teams.
You will have exceptional stakeholder management skills, experience with service delivery in a technology environment, and the confidence to present in client service reviews.
Knowledge of the investment or wealth management sector will be highly beneficial.
This is an excellent opportunity to join a forward-thinking technology business where your leadership will directly influence client satisfaction, operational performance, and product success.
Location: London, UK / Hybrid working
Salary: £60,000 - £70,000 + Bonus + Benefits
Applicants must have the right to work in the UK.
NOIRUKTECHREC
NOIRUKREC ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £60000 - £70000 per annum + + Bonus + Benefits + Pension
Posted: 2025-09-15 02:01:07
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Test Analyst
Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote
A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team.
This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas.
As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions.
Key Responsibilities
Design, develop, and execute automated test scripts for web-based ERP systems
Collaborate with developers and business analysts to define test strategies and acceptance criteria
Identify, document, and track defects using appropriate tools
Support continuous integration and deployment processes
Contribute to the overall improvement of testing frameworks and QA practices
Skills & Experience
Experience in automated testing
Experience of working with work item tracking systems (Jira / Azure DevOps)
Strong understanding of software development lifecycle and Agile methodologies
Experience testing SaaS or ERP platforms highly desirable
Excellent communication and problem-solving skills
ISTQB certification (or equivalent) is required.
Must be eligible to work in the UK.
Paying up to 32k, depending on experience.
....Read more...
Type: Permanent Location: Lymington, England
Salary / Rate: £30000 - £32000 per annum
Posted: 2025-09-05 10:54:09
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Software Tester - Fintech - Bern, Switzerland
(Tech stack: Software Tester, QA Engineer, Test Automation, Manual Testing, Selenium, C#, Postman, REST, SOAP, .NET, Azure, Agile, Scrum, Kanban, QA Analyst, Qualitätssicherung, Test Engineer, ISTQB, UI Testing, API Testing)
We have several fantastic new roles for Software Tester to join a fast-growing and forward-thinking FinTech company that is disrupting the world of private wealth management.
This is a rare opportunity to work with a brilliant cross-functional team and help ensure the highest levels of software quality across brand-new, ground-breaking financial platforms.
Our client's latest product suite has already transformed how clients manage and grow their wealth, offering flexible, scalable and highly personalised financial solutions.
They are seeking talented Software Tester with strong experience in manual and automated testing, along with knowledge of tools like Selenium, Postman, and a general understanding of C#, REST/SOAP APIs, and Azure-based applications.
All Software Tester will be working in an Agile environment and contributing to the design, execution, and improvement of testing strategies from the ground up.
The company will also provide training and mentoring in tools and practices such as:
.NET 9, C#, Selenium, JavaScript Testing, REST, SOAP, Azure DevOps, API Testing, Test Automation Frameworks, Agile, BDD, TDD, Cypress, Postman, Performance Testing, and more.
This is your chance to join a greenfield development and testing project—where quality is a first-class citizen and innovation is encouraged at every step.
Benefits Include:
Shares in the company
3 hours of weekly “tech exploration time” to try new tools and ideas
Flexible working hours
Remote work options available
Free yoga sessions at the on-site studio (lunchtime or after work)
Location: Bern, Switzerland / Hybrid Working
Salary: €80,000 - €100,000 + Bonus + Benefits
Applicants must be based in Switzerland and have the right to work in Switzerland.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRSWITZERLANDRECSP
NOIRSWITZERLANDREC
NOIREUROPEREC
NC/CS/BER80100
....Read more...
Type: Permanent Location: Bern, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc80000 - Swiss Franc100000 per annum + Bonus + Benefits
Posted: 2025-09-01 02:02:11
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Implementation Analyst - Cleveland, Ohio
(Key skills: Implementation Analyst, ERP, Requirements Gathering, Functional Specifications, Microsoft Dynamics / SAP / Oracle, Stakeholder Management, UAT, QA, SDLC, Agile, Waterfall, Business Process Mapping, Change Management, Training & Support)
In 2012 our client launched a cutting-edge ERP platform that has transformed operational efficiency for mid to large-sized enterprises across the US.
After achieving market dominance in North America, they're now expanding ever further —bringing their powerful ERP suite to a new audience.
To support this expansion, our client is establishing several new locations and is looking for passionate and skilled Implementation Analyst to help roll out their ERP platform across various industries.
This is a fantastic opportunity to join a growing team where your work will have a direct impact on clients' business performance
As an Implementation Analyst, you will play a crucial role in gathering client requirements, mapping business processes, configuring the ERP system, supporting UAT, and working closely with stakeholders to ensure successful project delivery.
You will serve as the link between end users and technical teams, ensuring that ERP implementations align with business goals and are delivered on time and within scope.
Successful candidates should have experience with:
ERP implementation and configuration (e.g.
Microsoft Dynamics, SAP, Oracle, or similar platforms).
Requirements elicitation, gap analysis, and documentation of functional specifications.
Supporting clients through UAT, training, and go-live.
Stakeholder communication and change management.
SDLC methodologies including Agile and Waterfall.
Strong understanding of business processes across finance, supply chain, HR or manufacturing modules.
All Implementation Analyst positions come with the following benefits:
Stock worth $5,000 per annum.
30 days holiday .
Flexible working hours.
Early finish Fridays.
$5,000 training budget, including ERP certifications and attendance at international conferences.
4 days a month for innovation projects.
Free gym membership, including yoga sessions.
Summer BBQs and socials.
Location: Cleveland, Ohio / Hybrid Working
Salary: $75,000 - $95,000 + Bonus + Pension + Benefits
Applicants must be based in the US and have the right to work in the US (hybrid working available).
NOIRUSANETREC
NOIRUSAREC
NC/NET/CLE7595 ....Read more...
Type: Permanent Location: Cleveland, Ohio
Start: ASAP
Salary / Rate: US$75000 - US$95000 per annum + Bonus+Benefits
Posted: 2025-08-18 02:02:15
