-
JOB DESCRIPTION
Be a part of Stonhard and be a part of something big.
We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world.
We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries.
We are growing and we love what we do.
Does this sound like your kind of place?
Job Purpose
The Compliance Administrator, Subcontractors, will play a pivotal role ensuring all project related subcontractors meet company compliance requirements, regulatory standards, and contractual obligations.
Responsibilities include monitoring and enforcing requirements to meet company policies, industry regulations, and contractual agreements.
Cultivates positive relationships with internal and external stakeholders to ensure open communication and collaboration.
Principal Accountabilities
The following responsibilities are general duties that a particular employee in this position may or may not be required to perform.
The actual duties required of this position may vary. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Facilitate and manage compliance submissions as needed. Set up and maintains installation partner information, including Agreements, Amendments, banking information, and insurance, adhering to Stonhard vendor setup policies. Acts as customer service point of contact for subcontractors, including processing installer tool and supply purchases and invoicing. Coordinates weekly installer accounts payable statements and related transactions; transmits to accounting for payment. Audits weekly payment activity and raise concerns to Supervisor and Stonhard leadership. On an ongoing basis, monitors and coordinates subcontractor compliance with Master Installation Agreement requirements; including but not limited to insurance policy limits and renewals, per project certified payroll, and MIA addendums.
Assists in the creation of per project subcontract agreements; maintains documentation and monitors project progress Monitors per project compliance requirements related to Stonhard and installation partner Controlled Insurance Programs. Ensures on-time Controlled Insurance Program enrollments for Stonhard and subcontractors, including monthly payroll reporting, monitoring, and closeout. Monitors Stonhard state contractor licenses ensuring compliance and on-time renewal. Develop and recommend document retention requirements as needed.
Develops and maintains necessary reporting to remain compliant. Other responsibilities as assigned by supervisor or Stonhard leadership. Supports other administrative responsibilities, as assigned.
Cross-trained in contract team and sales administration responsibilities.
Experience |Education | Certifications
BA/BS degree is preferred or equivalent combination of education and experience.
4-7 years related experience in compliance, project administration, sales operations, or customer service. Experience with subcontractor administration and compliance Project insurance requirements, including Owner Controlled Insurance Programs, preferred. Ability to handle multiple tasks, prioritize effectively, and manage time efficiently Keeping records, documents, and project files organized and easily accessible.
Excellent written and verb communication skills to interact with team members, stakeholders, and clients.
Proficiency in project management software, as well as standard office applications like Microsoft Office (Word Excel, PowerPoint).
Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed.
Ability to think critically and adapt to changing project conditions.
Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated
Benefits and Compensation
The salary range for applicants in this position generally ranges between $52,000 and $55,000.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
YOUR CAREER.
OUR ORGANIZATION.
THINK WE'RE A FIT? Be a part of Stonhard and be a part of something big.
We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world.
We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries.
We are growing and we love what we do.
Does this sound like your kind of place?
BENEFITS
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent insurance and financial benefits program.
Stonhard, being part of RPM Performance Coatings, is able to combine its resources to offer a substantial and comprehensive benefits package.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2025-04-19 15:14:27
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Dayton, Ohio
Posted: 2025-04-19 15:14:16
-
JOB DESCRIPTION
Be a part of Stonhard and be a part of something big.
We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world.
We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries.
We are growing and we love what we do.
Does this sound like your kind of place?
Job Purpose
The Compliance Administrator, Subcontractors, will play a pivotal role ensuring all project related subcontractors meet company compliance requirements, regulatory standards, and contractual obligations.
Responsibilities include monitoring and enforcing requirements to meet company policies, industry regulations, and contractual agreements.
Cultivates positive relationships with internal and external stakeholders to ensure open communication and collaboration.
Principal Accountabilities
The following responsibilities are general duties that a particular employee in this position may or may not be required to perform.
The actual duties required of this position may vary. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Facilitate and manage compliance submissions as needed. Set up and maintains installation partner information, including Agreements, Amendments, banking information, and insurance, adhering to Stonhard vendor setup policies. Acts as customer service point of contact for subcontractors, including processing installer tool and supply purchases and invoicing. Coordinates weekly installer accounts payable statements and related transactions; transmits to accounting for payment. Audits weekly payment activity and raise concerns to Supervisor and Stonhard leadership. On an ongoing basis, monitors and coordinates subcontractor compliance with Master Installation Agreement requirements; including but not limited to insurance policy limits and renewals, per project certified payroll, and MIA addendums.
Assists in the creation of per project subcontract agreements; maintains documentation and monitors project progress Monitors per project compliance requirements related to Stonhard and installation partner Controlled Insurance Programs. Ensures on-time Controlled Insurance Program enrollments for Stonhard and subcontractors, including monthly payroll reporting, monitoring, and closeout. Monitors Stonhard state contractor licenses ensuring compliance and on-time renewal. Develop and recommend document retention requirements as needed.
Develops and maintains necessary reporting to remain compliant. Other responsibilities as assigned by supervisor or Stonhard leadership. Supports other administrative responsibilities, as assigned.
Cross-trained in contract team and sales administration responsibilities.
Experience |Education | Certifications
BA/BS degree is preferred or equivalent combination of education and experience.
4-7 years related experience in compliance, project administration, sales operations, or customer service. Experience with subcontractor administration and compliance Project insurance requirements, including Owner Controlled Insurance Programs, preferred. Ability to handle multiple tasks, prioritize effectively, and manage time efficiently Keeping records, documents, and project files organized and easily accessible.
Excellent written and verb communication skills to interact with team members, stakeholders, and clients.
Proficiency in project management software, as well as standard office applications like Microsoft Office (Word Excel, PowerPoint).
Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed.
Ability to think critically and adapt to changing project conditions.
Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated
Benefits and Compensation
The salary range for applicants in this position generally ranges between $52,000 and $55,000.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
YOUR CAREER.
OUR ORGANIZATION.
THINK WE'RE A FIT? Be a part of Stonhard and be a part of something big.
We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world.
We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries.
We are growing and we love what we do.
Does this sound like your kind of place?
BENEFITS
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent insurance and financial benefits program.
Stonhard, being part of RPM Performance Coatings, is able to combine its resources to offer a substantial and comprehensive benefits package.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2025-04-19 15:13:54
-
JOB DESCRIPTION
Tremco CPG Inc., a world leader in solving complex roofing and waterproofing problems for commercial, institutional, healthcare and corporate accounts since 1928, currently has an opportunity for a Health and Safety Intern to join our team.
Basic Duties and Responsibilities:
Assisting Safety Director, Safety Managers with job start-up paperwork. Helping Safety Administrators monitor and maintain all governing safety systems Attending safety meetings and field Toolbox Talks Conducting on-site inspections with Safety personnel and Regional Field Leadership Assisting with incident reporting management and investigations Completing Job Safety Analyses and reviewing field Daily Task Analyses
Education, Experience & Qualifications:
Currently attending a college or university in a related degree program for Occupational Safety and Health. Excellent computer skills. Comfortable with meeting and talking with new people. Excellent communication skills. Must have reliable transportation Have knowledge in all safety-related aspects in construction.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2025-04-19 15:13:34
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Program Administrator supports the National Account Team Lead and other Program Managers in a behind-the-scenes role.
The Program Administrator should be a detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements.
The Program Administrator will be responsible for working on multiple Programs (service contracts) and executing the day-to-day requirements outlined by the National Account Team Lead and/or the Program Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Writing proposals for customer accounts.
Understanding customer-specific requirements (applicable discounts, labor/material break out, taxes, etc.) File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity. Understanding different labor rates for each WTI region(s). Understanding different WTI service types and how they are priced. Managing multiple leak response programs.
Tracking leak calls and WTI service response times.
Managing subcontractor invoices and completing paperwork.
Working with regional administrators to re-dispatch leak calls, get progress updates, etc.
Working with WTI technicians to request NTE increases on individual leak responses if applicable. Tracking and invoicing leak service calls.
Delivering invoices to customer-specific locations (work order systems, customized email addresses, etc.) Tracking inspection programs.
Working in internal systems to track roof inspection data.
Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion. Maintain a weekly schedule for WTI field technicians and Program Manager (to share with customers). Inputting budgets, editing, and categorizing recommendations from WTI field technicians.
Submitting reports and files for internal quality control.
Editing reports as needed based on feedback from quality control personnel.
Delivering reports to the Program Manager/customer.
Customer portals Updating customer work order status with ETA Updating customer invoice system with Invoice Special Project Assignments Be accountable for managing your day based on tasks set forth by the Program Manager.
OTHER SKILLS AND ABILITIES:
Excellent verbal and written communication skills, including facilitating professional presentations.
Able to work and communicate with all levels of management.
Computer proficient in Microsoft Office Suite - Excel, Word, PowerPoint, and Visio- Adobe, Smartsheet, SAP, etc.
(Experience with SAP Accounting is preferred.) Must have proficient organizational and problem-solving skills, multi-tasking, and be adaptable to change.
Must be able to work effectively independently or in a team environment.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-04-19 15:12:51
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Dayton, Ohio
Posted: 2025-04-19 15:12:40
-
JOB DESCRIPTION
Tremco CPG Inc., a world leader in solving complex roofing and waterproofing problems for commercial, institutional, healthcare and corporate accounts since 1928, currently has an opportunity for a Health and Safety Intern to join our team.
Basic Duties and Responsibilities:
Assisting Safety Director, Safety Managers with job start-up paperwork. Helping Safety Administrators monitor and maintain all governing safety systems Attending safety meetings and field Toolbox Talks Conducting on-site inspections with Safety personnel and Regional Field Leadership Assisting with incident reporting management and investigations Completing Job Safety Analyses and reviewing field Daily Task Analyses
Education, Experience & Qualifications:
Currently attending a college or university in a related degree program for Occupational Safety and Health. Excellent computer skills. Comfortable with meeting and talking with new people. Excellent communication skills. Must have reliable transportation Have knowledge in all safety-related aspects in construction.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2025-04-19 15:12:30
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Minneapolis, Minnesota
Posted: 2025-04-19 15:12:23
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Program Administrator supports the National Account Team Lead and other Program Managers in a behind-the-scenes role.
The Program Administrator should be a detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements.
The Program Administrator will be responsible for working on multiple Programs (service contracts) and executing the day-to-day requirements outlined by the National Account Team Lead and/or the Program Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Writing proposals for customer accounts.
Understanding customer-specific requirements (applicable discounts, labor/material break out, taxes, etc.) File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity. Understanding different labor rates for each WTI region(s). Understanding different WTI service types and how they are priced. Managing multiple leak response programs.
Tracking leak calls and WTI service response times.
Managing subcontractor invoices and completing paperwork.
Working with regional administrators to re-dispatch leak calls, get progress updates, etc.
Working with WTI technicians to request NTE increases on individual leak responses if applicable. Tracking and invoicing leak service calls.
Delivering invoices to customer-specific locations (work order systems, customized email addresses, etc.) Tracking inspection programs.
Working in internal systems to track roof inspection data.
Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion. Maintain a weekly schedule for WTI field technicians and Program Manager (to share with customers). Inputting budgets, editing, and categorizing recommendations from WTI field technicians.
Submitting reports and files for internal quality control.
Editing reports as needed based on feedback from quality control personnel.
Delivering reports to the Program Manager/customer.
Customer portals Updating customer work order status with ETA Updating customer invoice system with Invoice Special Project Assignments Be accountable for managing your day based on tasks set forth by the Program Manager.
OTHER SKILLS AND ABILITIES:
Excellent verbal and written communication skills, including facilitating professional presentations.
Able to work and communicate with all levels of management.
Computer proficient in Microsoft Office Suite - Excel, Word, PowerPoint, and Visio- Adobe, Smartsheet, SAP, etc.
(Experience with SAP Accounting is preferred.) Must have proficient organizational and problem-solving skills, multi-tasking, and be adaptable to change.
Must be able to work effectively independently or in a team environment.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-04-19 15:11:52
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Bentonville, Arkansas
Posted: 2025-04-16 15:12:02
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Phoenix, Arizona
Posted: 2025-04-16 15:11:39
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Phoenix, Arizona
Posted: 2025-04-16 15:11:33
-
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Warranty Administrator is primarily responsible for: Processing all warranty requests and maintaining accurate and up-to-date warranty files, samples, and product/system listings on the online warranty system. As the system and software subject matter expert, this role is charged with identifying and managing all required modifications to the online warranty system, coordinating with IT and product line managers to ensure a seamless, user-friendly experience for our customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Act as primary liaison with our software provider, as the internal "super-user", in understanding the system capabilities; creating user training and ongoing maintenance updates to ensure access and compliance for all internal customers. Perform general administrative duties, such as data entry, answering and making telephone calls, and providing general service related to the warranty function. Process all warranty requests received daily according to project specifications and dollar amount. Obtain and process all approvals for warranties from reps and sales management according to warranty guidelines daily. Maintain accurate and comprehensive files on all special warranties, including specifications, warranty request form (product and application information), and all appropriate approvals. Handle all warranty request transactions, such as obtaining contractor signatures for joint warranties, preparing and distributing Approved Applicator Certificates, generating sample warranties, and generating reports for sales force if required. Verify and ensure accuracy and timeliness of all warranty information, such as address verification, report generation, etc. Respond to calls and inquiries related to warranties from both internal and external customers. Update online warranty system as new products are added, products are deleted, warranties are changed, etc. Provide training to new sales representatives, distributors and contractors on the warranty system as needed. Input data into Salesforce.com as needed.
EDUCATION:
High school diploma or general education degree (GED)
EXPERIENCE:
Two to four years related experience and/or training
SKILLS AND ABILITIES:
Able to multi-task and prioritize workload Exceptional organization skills with the ability to keep detailed records Knowledge of computer operation and navigation.
Must be familiar with MS Office and basic business systems and/or databases Proficient PC skills including entering, organizing, storing and retrieving data Excellent communication skills, verbal and written Strong customer service skills and orientation Must be detail-oriented, have strong command of the English language and have good proofreading skills Strong problem-solving skills Must possess excellent organizational skills and demonstrate the ability to manage multiple projects with varying deadlines Must be capable of working in a fast paced, constantly changing environment
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-04-16 15:11:32
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Bentonville, Arkansas
Posted: 2025-04-16 15:11:32
-
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Warranty Administrator is primarily responsible for: Processing all warranty requests and maintaining accurate and up-to-date warranty files, samples, and product/system listings on the online warranty system. As the system and software subject matter expert, this role is charged with identifying and managing all required modifications to the online warranty system, coordinating with IT and product line managers to ensure a seamless, user-friendly experience for our customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Act as primary liaison with our software provider, as the internal "super-user", in understanding the system capabilities; creating user training and ongoing maintenance updates to ensure access and compliance for all internal customers. Perform general administrative duties, such as data entry, answering and making telephone calls, and providing general service related to the warranty function. Process all warranty requests received daily according to project specifications and dollar amount. Obtain and process all approvals for warranties from reps and sales management according to warranty guidelines daily. Maintain accurate and comprehensive files on all special warranties, including specifications, warranty request form (product and application information), and all appropriate approvals. Handle all warranty request transactions, such as obtaining contractor signatures for joint warranties, preparing and distributing Approved Applicator Certificates, generating sample warranties, and generating reports for sales force if required. Verify and ensure accuracy and timeliness of all warranty information, such as address verification, report generation, etc. Respond to calls and inquiries related to warranties from both internal and external customers. Update online warranty system as new products are added, products are deleted, warranties are changed, etc. Provide training to new sales representatives, distributors and contractors on the warranty system as needed. Input data into Salesforce.com as needed.
EDUCATION:
High school diploma or general education degree (GED)
EXPERIENCE:
Two to four years related experience and/or training
SKILLS AND ABILITIES:
Able to multi-task and prioritize workload Exceptional organization skills with the ability to keep detailed records Knowledge of computer operation and navigation.
Must be familiar with MS Office and basic business systems and/or databases Proficient PC skills including entering, organizing, storing and retrieving data Excellent communication skills, verbal and written Strong customer service skills and orientation Must be detail-oriented, have strong command of the English language and have good proofreading skills Strong problem-solving skills Must possess excellent organizational skills and demonstrate the ability to manage multiple projects with varying deadlines Must be capable of working in a fast paced, constantly changing environment
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-04-16 15:11:09
-
New opening for an approachable, experienced people manager to join a leading Professional Services organisation.
With responsibility specialist administrators and Team Leaders, you will lead and manage a head count of over support 40 employees to ensure consistent ways of working are applied across the business.
You will oversee work-flow, looking at the allocation of work and will be adept at understanding internal systems to interpret data and manage output.
As an experienced people manager, you will undertake regular performance / probationary reviews, identifying training needs, providing regular feedback and implementing structured training plans for new starters.
The roles incorporates developing individuals in line with the competency framework as well as the direct management of under-performance issues ensuring improvement plans are followed, reviewed and progressed as necessary You will be the first point of contact for any support staff issue and be competent at managing issues as they arise - no two days will be the same! You will form strong working relationships with other Managers as well as Team Leaders and work closely with all to ensure the effective cross-working of teams, encouraging a collaborative and team-spirited culture.
Previous experience of operational management and leading a busy support team are essential for this role, as well as the ability to communicate clearly and concisely across the business at all levels.
The firm are a real success story; they have grown significantly in recent years both in profitability and in headcount and yet they have retained their inclusive, supportive culture which remains at the very centre of their make-up.
This role is initially being offered on a fixed-term contract basis; there is the potential for it to become a permanent position.
For more information and a conversation in confidence, please contact Lisa Kelly on 0113 467 9793 or via lisa.kelly@saccomann.com ....Read more...
Type: Contract Location: Birmingham, England
Posted: 2025-04-16 11:00:58
-
New opening for an approachable, experienced people manager to join a leading Professional Services organisation.
With responsibility specialist administrators and Team Leaders, you will lead and manage a head count of over support 40 employees to ensure consistent ways of working are applied across the business.
You will oversee work-flow, looking at the allocation of work and will be adept at understanding internal systems to interpret data and manage output.
As an experienced people manager, you will undertake regular performance / probationary reviews, identifying training needs, providing regular feedback and implementing structured training plans for new starters.
The roles incorporates developing individuals in line with the competency framework as well as the direct management of under-performance issues ensuring improvement plans are followed, reviewed and progressed as necessary You will be the first point of contact for any support staff issue and be competent at managing issues as they arise - no two days will be the same! You will form strong working relationships with other Managers as well as Team Leaders and work closely with all to ensure the effective cross-working of teams, encouraging a collaborative and team-spirited culture.
Previous experience of operational management and leading a busy support team are essential for this role, as well as the ability to communicate clearly and concisely across the business at all levels.
The firm are a real success story; they have grown significantly in recent years both in profitability and in headcount and yet they have retained their inclusive, supportive culture which remains at the very centre of their make-up.
This role is initially being offered on a fixed-term contract basis; there is the potential for it to become a permanent position.
For more information and a conversation in confidence, please contact Lisa Kelly on 0113 467 9793 or via lisa.kelly@saccomann.com ....Read more...
Type: Contract Location: Birmingham, England
Posted: 2025-04-16 11:00:54
-
A fantastic and rare opportunity has arisen for an experienced Patent Formalities Administrator to step up to the next level and take on the exciting role of Formalities Team Leader.
This role is based in the friendly Cambridge office of a formidable IP practice.
With at least 5 years of experience gained within the Patent sector, you will have significant knowledge of Inprotech, diary management, monitoring deadlines and working with case management systems.
This Formalities Team Leader role will see you responsible for allocating workloads to appropriate team members, participating in regular meetings, escalating issues to the Office Manager, as well as proactively reviewing working practices across the team and implementing changes where appropriate.
This is super position to join one of the friendliest and most supportive IP firms around where there will be ample training and support on offer from the word go.
For more information about this superb Formalities Team Leader role, do contact Tim Brown on 0113 467 9798 / tim.brown@saccomann.com
....Read more...
Type: Permanent Location: Cambridge, England
Posted: 2025-04-16 10:52:11
-
Role: Customer Service Administrator
Location: Christchurch
Hourly Rate: £26,500 - £28,500 DOE
Holt Recruitment is working a forward thinking business in Christchurch to recruit a Customer Service Administrator to join their team full-time, permanently.
This company is experiencing significant growth with new partnerships and future opportunities; it's an exciting time to join!
Benefits/Package:
- Annual leave of 20 days plus bank holidays, increasing with length of service.
- In addition to annual leave entitlement, we provide your birthday off
- Company social events.
- Free parking.
Whats the role?
As a Customer Service Administrator , your responsibilities will be:
- Serve as the primary point of contact for client inquiries via phone and email.
- Handle courier-related issues, including delayed deliveries, missing parcels, and collection arrangements.
- Take full ownership of client concerns, including back orders, shipping complications, booking schedules, and held orders.
- Collaborate effectively with warehouse, technology, and finance teams to ensure timely resolution and prioritisation of client requests.
- Draft clear and professional email communications outlining issues, impacts, proposed solutions, and actions taken.
- Manage and prioritise multiple tasks while coordinating with both internal teams and external partners to address competing demands.
- Deliver exceptional service by understanding each clients unique needs and taking full responsibility for resolving their inquiries.
What do you need as the Customer Service Administrator?
- Excellent Client focus with proven experience in building and maintaining strong, collaborative relationships.
- Administrative experience and ability to learn new systems and processes quickly.
- To passionately represent the company to our clients and show a strong desire to understand their business and aspirations.
- Ability to manage at pace, differing tasks, and stakeholders.
- Proven ability to work cross-functionally internally and externally.
- Positive can-do attitude with the ability to work independently and to adapt your style and practices to respond to changing circumstances and Client needs.
- Excellent communication skills, both written and verbal.
- An eye for detail
What is the next step
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this client support specialist role in Christchurch.
Job ID Number: 79380
Division: Commercial Division
Job Role: Customer Service Administrator
Location: Christchurch ....Read more...
Type: Permanent Location: Christchurch,England
Start: 16/04/2025
Salary / Rate: £26500 - £28500 per annum
Posted: 2025-04-16 10:02:25
-
JOB DESCRIPTION
Tremco is not sponsoring/transferring Visas at this time.
No agencies or direct contact please.
This position Junior level position in a $60 to 70K range and is remote in the US, EST or CST time zones only
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The JR Salesforce Administrator is responsible for supporting the Salesforce platform (CRM, CPQ, and Commerce) and its integrated systems (PIM, ERP, etc.) including managing and assisting users, training, governing data, identifying enhancement opportunities, and overall system support.
They ensure effective utilization of these platforms and collaborate with the organization to ensure the optimal user experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides user support and acts as an administrator for the online store and general system including managing access, resetting passwords, providing guidance, investigating and resolving issues, and routing to the correct department. Ensures Online Store content is displayed properly and updated regularly via the Enterprise resource planning (ERP) system, Product Information Management (PIM) system, and Content Management System (CMS). Supports the administration of the Product Information Management (PIM) system including managing extensions, assisting users, resolving issues, and extracting information. Accountable for training users.
Ensures training database is current, creates training videos and scripts, conducts live training sessions, and recommends and executes opportunities to enhance the training program. Coordinates and performs thorough testing of all new and revised system features, functions, and reports.
Documents findings, provides feedback, and offers solutions. Assists with maintaining system governance and data integrity.
This includes support with data auditing, addressing & correcting duplications, inaccurate or incomplete records with users (naming conventions, etc), purging of old records/reports/dashboards, transitioning user/record management, and adhering with processes to maintain clean data.
Documents user challenges, feedback, and requests for improvements.
Creates, manages, and collaborates on development tickets related to issues and enhancements. Plans and executes system communications to users including new users being brought into the system, new functionality being released, training sessions, opportunities for re-training, etc. Documents and tracks system stability and health.
Creates reports as requested.
Maintains KPIs and presents to division on a regular basis. Assists others within the Digital Strategy department, as needed.
EDUCATION REQUIREMENT:
Associates degree or equivalent from two-year college or technical school Background in Business Administration, IT/Computer Science, or related field
EXPERIENCE REQUIREMENT:
Two to four years related experience and/or training Experience with interconnected platforms, site content management, and/or website maintenance.
Technical knowledge of Salesforce (CRM, CPQ, and Commerce), SAP, and/or PIM (InRiver preferred). Experience interacting with and presenting to large groups.
Ability to communicate clearly and concisely across different levels within and outside of the organization.
Can effectively extract ideas and knowledge, document feedback, and understand and communicate key-takeaways/next steps. Experience with extracting, transforming, and interpreting large datasets.
Proficiency in SQL preferred. Knowledge of the construction business a plus.
CERTIFICATES, LICENSES, REGISTRATIONS:
Salesforce Accreditations: Salesforce Certified Administrator (preferred) Salesforce Certified Advanced Administrator (preferred) Salesforce Certified Business Analyst (preferred)
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Qualities include being detail oriented, highly proficient with technology, a quick learner, a strong communicator, and a self-starter/self-manager. Ability to excel in a remote work environment. Ability to excel both independently and in a team environment. Proficient in Microsoft Office Suite.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $65,000 and $70,000 plus a bonus opportunity.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-04-12 15:11:16
-
JOB DESCRIPTION
Tremco is not sponsoring/transferring Visas at this time.
No agencies or direct contact please.
This position Junior level position in a $60 to 70K range and is remote in the US, EST or CST time zones only
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The JR Salesforce Administrator is responsible for supporting the Salesforce platform (CRM, CPQ, and Commerce) and its integrated systems (PIM, ERP, etc.) including managing and assisting users, training, governing data, identifying enhancement opportunities, and overall system support.
They ensure effective utilization of these platforms and collaborate with the organization to ensure the optimal user experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides user support and acts as an administrator for the online store and general system including managing access, resetting passwords, providing guidance, investigating and resolving issues, and routing to the correct department. Ensures Online Store content is displayed properly and updated regularly via the Enterprise resource planning (ERP) system, Product Information Management (PIM) system, and Content Management System (CMS). Supports the administration of the Product Information Management (PIM) system including managing extensions, assisting users, resolving issues, and extracting information. Accountable for training users.
Ensures training database is current, creates training videos and scripts, conducts live training sessions, and recommends and executes opportunities to enhance the training program. Coordinates and performs thorough testing of all new and revised system features, functions, and reports.
Documents findings, provides feedback, and offers solutions. Assists with maintaining system governance and data integrity.
This includes support with data auditing, addressing & correcting duplications, inaccurate or incomplete records with users (naming conventions, etc), purging of old records/reports/dashboards, transitioning user/record management, and adhering with processes to maintain clean data.
Documents user challenges, feedback, and requests for improvements.
Creates, manages, and collaborates on development tickets related to issues and enhancements. Plans and executes system communications to users including new users being brought into the system, new functionality being released, training sessions, opportunities for re-training, etc. Documents and tracks system stability and health.
Creates reports as requested.
Maintains KPIs and presents to division on a regular basis. Assists others within the Digital Strategy department, as needed.
EDUCATION REQUIREMENT:
Associates degree or equivalent from two-year college or technical school Background in Business Administration, IT/Computer Science, or related field
EXPERIENCE REQUIREMENT:
Two to four years related experience and/or training Experience with interconnected platforms, site content management, and/or website maintenance.
Technical knowledge of Salesforce (CRM, CPQ, and Commerce), SAP, and/or PIM (InRiver preferred). Experience interacting with and presenting to large groups.
Ability to communicate clearly and concisely across different levels within and outside of the organization.
Can effectively extract ideas and knowledge, document feedback, and understand and communicate key-takeaways/next steps. Experience with extracting, transforming, and interpreting large datasets.
Proficiency in SQL preferred. Knowledge of the construction business a plus.
CERTIFICATES, LICENSES, REGISTRATIONS:
Salesforce Accreditations: Salesforce Certified Administrator (preferred) Salesforce Certified Advanced Administrator (preferred) Salesforce Certified Business Analyst (preferred)
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Qualities include being detail oriented, highly proficient with technology, a quick learner, a strong communicator, and a self-starter/self-manager. Ability to excel in a remote work environment. Ability to excel both independently and in a team environment. Proficient in Microsoft Office Suite.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $65,000 and $70,000 plus a bonus opportunity.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-04-12 15:10:50
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Denver, Colorado
Posted: 2025-04-11 15:11:24
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Denver, Colorado
Posted: 2025-04-11 15:11:01
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A leading law firm with a strong presence across the North West is seeking an experienced Executive Administrator to join its Family team based in Southport.
Recognised as one of the UKs Top 100 Best Companies to Work For, this firm fosters a dynamic culture focused on achieving outstanding results for clients while nurturing and developing exceptional talent.
The successful Executive Administrator will provide professional, efficient, and accurate administrative support to the Family team.
This pivotal role ensures compliance standards are upheld while delivering exceptional client service.
Key responsibilities include operating a Case Management System, which requires competent IT skills, and contributing to the seamless functioning of a busy legal team.
Youll be great for this position if you are:
A confident communicator with excellent interpersonal skills.
A Legal EA or Senior Legal Administrator with exceptional attention to detail and organisational abilities.
The sort of person that thrives in a fast-paced, commercial environment.
Proficient with IT systems and have a readiness to adapt to new technologies; in particular, candidates with SOS case management are of great interest.
This is more than just a role; its an opportunity to be part of a forward-thinking firm that values its people as highly as its clients.
The firms innovative approach creates a rewarding workplace that prioritizes development, collaboration, and professional growth.
If this role sounds of interest, please click "APPLY" or email a copy of your updated CV to Justine at j.forshaw@clayton-legal.co.uk. ....Read more...
Type: Permanent Location: Southport,England
Start: 11/04/2025
Salary / Rate: To £29,000 DOE + hybrid and ex bens
Posted: 2025-04-11 14:13:03
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IT Support Engineer
Location: London (office based)
Salary: Up to £42,000
About the Company:
A well established, luxury travel services company are looking for a IT Support Engineer to join the business on a permanent basis.
You'll be solely responsible for their whole IT infrastructure spanning across Servers, Network infrastructure, business applications and so on whilst having the support of a 3rd party Managed Services Provider if needed.
You'll be an integral part of the business providing strategic input from an IT perspective, suggesting improvements/projects which could benefit the efficiency of the business.
Key Responsibilities:
Managing and optimizing the company's IT infrastructure and network systems.
Implementing robust security measures to safeguard systems and sensitive data.
Providing technical support and promptly resolving IT-related issues.
Collaborating cross-functionally to enhance system efficiency and reliability.
Identifying opportunities for system improvements and upgrades.
Requirements:
Proven experience in a IT Support role or similar capacity.
(Ideally 2nd line)
Strong proficiency in IT systems, networks, and security protocols.
(VMWare, Office 365, Windows Server, MS/MAC OS, AzureAD, R&S, Firewalls, LAN, WAN etc.)
Skills in system configuration, troubleshooting, and maintenance.
Excellent problem-solving abilities with acute attention to detail.
Ability to work both independently and as part of a collaborative team.
What's in it for you:
Opportunity to join a Luxury Travel Services company who provide high end leisure and corporate travel.
Competitive salary of up to £42,000, reflective of experience and skills.
Prospects for career growth and professional development.
A supportive and inclusive work environment that values your expertise.
This position is an excellent opportunity for a proactive Systems Administrator ready to make a significant impact within a company experiencing growth.
....Read more...
Type: Permanent Location: London, England
Salary / Rate: £40000 - £42000 per annum
Posted: 2025-04-10 15:07:47
