Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am - 5:00 pm
We are Citation.
We are far from your average service provider.
Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team.
This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We're looking for someone with excellent organisational skills and a collaborative approach to working across teams.
If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we'd love to hear from you.
The role:, Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria., Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives., Manage the administration and allocation of inbound leads to the appropriate teams or individuals., Answer inbound customer calls, providing a professional and helpful first point of contact., Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:, Confident and proactive, with a positive, can-do attitude., Quick to pick up the phone and handle challenges head-on., Strong listener with great attention to detail., Eager to learn and excel., Sales or contact centre background is a bonus., Organised, reliable, and comfortable with admin tasks., Understands the value of great customer service., A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes - this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations.
In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you'll get full training, ongoing support, and access to great benefits as part of the Citation Group.
Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here's a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Posted: 2025-06-03 16:49:40
An opportunity has arisen for a Travel Consultant / Travel Agent to join a well-established, independent travel agency.
This full-time role offers salary of £25,000+ and benefits.
As a Travel Consultant / Travel Agent, you will be advising clients and arranging travel experiences including holidays, cruises, and day trips.
What we are looking for:
* Previously worked as a Travel Consultant, Travel agent, Travel Sales Consultant, Travel Advisor, Travel Administrator or in a similar role.
* Ideally have experience in booking cruises and creating bespoke international travel itineraries.
* Strong knowledge of travel systems and booking procedures.
* A customer-focused approach and genuine passion for travel
Shifts:
* Monday - Friday: 8.30am - 5.30pm
* 2 in 4 Saturdays: 8.30am - 4.00pm
Apply now for this exceptional Travel Consultant opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Bognor Regis, England
Start:
Duration:
Salary / Rate: £25000 - £25000 Per Annum
Posted: 2025-06-03 11:13:57
Accounts Payable Administrator
Kings Hill, Kent
Monday to Friday 9.00 am - 5.00 pm
Temp to Perm - Immediate start required
£26,000 - £28,000pa
KHR is pleased to partner with one of the fastest-growing businesses in the Southeast, who at present have a great opportunity for an Accounts Payable Administrator to join the business on a full-time, ongoing temporary basis with permanent potential for the right person.
As the Accounts Payable Administrator, you will be responsible for ensuring that the business pays its creditors and vendors on time.
This role is crucial to ensuring the business maintains good relationships with its creditors.
Roles and Responsibilities
● Communicating with relevant suppliers to process invoicing or payment queries
● Attaching the correct documentation to invoices and reconciling purchase orders to invoices received
● Posting invoices and credit notes, and ensuring they're coded correctly in the system
● Preparing monthly supplier statement reconciliations
● Dealing with external and internal queries by phone and email
● Preparing and processing supplier payments and ensuring that the Financial Controller has signed all payments off
● Ensuring that all accounts payable activities comply with relevant financial policies and procedures
● Investigating and resolving outstanding creditor items
● Avoiding mistakes and effectively keeping track of accounts payable transactions, working meticulously and paying careful attention to detail
● Maintaining accurate and up-to-date records of all accounts payable transactions
Candidate Profile
● Proven experience within a fast-paced finance team
● Knowledge of general accounting procedures
● Strong organisational skills, as you will handle a high volume of invoices
● Effective communication skills, including being able to actively listen and relay information clearly and concisely
● Proficient user of Microsoft Office, particularly Excel
● Strong numerical skills and attention to detail
● Experience with accounting software such as QuickBooks, Sage or ERP systems is highly
desirable
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. ....Read more...
Type: Contract Location: Kings Hill, England
Start: 09/06/2025
Salary / Rate: £26000 - £28000 per annum + + Benefits
Posted: 2025-05-29 13:39:48