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Position: Destination Experience Coordinator
Job ID: 187/178
Location: UK Based with international travel (Needs to be based at on of clients sites)
Rate/Salary: £35- £40k
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies.
We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Destination Experience Coordinator
Typically, this person will plan, coordinate, and deliver high-end destination experiences for the Oyster World Rally and related events.
The role involves managing shore-based excursions, supplier relationships, and participant communications, ensuring a seamless and memorable client experience.
International travel is a key part of the role.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Destination Experience Coordinator:
Coordinate, market, and sell curated onshore excursions for event participants
Manage relationships with local vendors to ensure quality and safety standards
Act as main contact for participant queries and bookings (via HubSpot CRM)
Provide clear pre-arrival information, including itineraries and logistics
Align excursions with event schedules and liaise with internal teams
Travel internationally to prepare destinations and oversee delivery
Build strong relationships with tourism authorities, marinas, and service providers
Maintain booking records, customer preferences, and post-event feedback
Support other Oyster events and contribute to the Destination Experience Guide
Qualifications and requirements for the Destination Experience Coordinator:
Experience in event coordination, travel planning, or destination management
Understanding of premium client service standards
CRM experience (HubSpot preferred), strong IT and organisational skills
Previous client-facing experience, ideally in the marine, luxury, or travel sectors
Excellent communication skills and the ability to manage multiple projects
Willing to travel internationally for up to 6 weeks at a time
Calm under pressure, adaptable, and self-motivated
Full UK driving licence preferred; relevant travel/tourism/event certifications beneficial
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role. ....Read more...
Type: Permanent Location: Hampshire, England
Start:
Duration:
Salary / Rate: £35000 - £40000 Per Annum
Posted: 2025-07-10 11:16:11
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This established and successful inbound group travel company is seeking an experienced Sales Manager to join their dynamic team and take it to the next level.
We're on the lookout for a driven and experienced Inbound Travel Sales Manager to lead a dynamic sales team, drive revenue growth, and ensure exceptional customer satisfaction from enquiry to booking.
Key Responsibilities:
Lead and manage the inbound travel sales team to meet and exceed sales targets
Develop and implement effective sales strategies focused on inbound tourism
Oversee the enquiry-to-booking process, ensuring a high conversion rate
Maintain strong relationships with international agents, partners, and direct clients
Monitor market trends and competitor activity to identify new business opportunities
Prepare and present regular sales reports and forecasts to senior management
Collaborate with the operations and product teams to ensure a seamless customer experience
Requirements:
Proven experience in a sales leadership role within the inbound travel or tourism industry
Strong knowledge of international source markets and travel booking trends
Excellent communication, negotiation, and interpersonal skills
Ability to motivate and develop a high-performing sales team
Detail-oriented with strong organizational and time management skills
Proficient in using CRM systems and sales performance tools
Multilingual skills are a distinct plus
A genuine passion for travel and customer service
The Package:Salary circa £35k depending on relevant experience.
Opportunity for hybrid working after 6 month probationary period.
Plus other excellent benefits also.
Interested?If you are keen to be considered for this fantastic role and feel you meet the desired requirements please submit your CV via the Apply button online or send your CV directly to michae@traveltraderecruitment.co.uk. ....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Salary / Rate: Up to £35000 per annum + Additional benefits
Posted: 2025-06-27 10:53:46
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Amazing opportunity for a French Speaking Operations Executive to join a friendly team in London.
We are looking for Good Knowledge of the UK as a destination and fluency in English and a second language (French) .
You will be responsible for quoting and operating incoming travel groups to the UK, and to confirm all services required in good time.
Job Purpose:
⦁ To work closely with senior operators in order to develop and grow incoming groups⦁ Quote & Operate groups in a successful, profitable and professional manner
Job Specification:
⦁ To Maintain good relations with all clients and suppliers at all times⦁ To Respond to requests from clients accurately and in a timely manner⦁ Follow up of quotation sent out in order to convert requests into confirmed bookings⦁ Ensure the smooth operations of all groups (i.e.
booking all services, issuing vouchers, invoicing clients)⦁ Negotiate with suppliers to obtain the best possible rates and liaise with the Product team on rates, new hotels and coach companies⦁ Take all necessary steps to ensure the success of the tour whilst travelling and if required contact the group leader / tour manager or escort during the running of the tour to ensure that all arrangements are satisfactory⦁ Follow up with client after travel to ensure maximum satisfaction⦁ Minimise accounts/credit control problems and to ensure that invoicing is completed at a stage which gives Credit Control sufficient time to anticipate potential problems⦁ Check financial details of each booking and to ensure profit / loss is identified on the reservation system accurately (TourPlan)
Candidate Specification:
Requirements:⦁ Solid working knowledge of Microsoft Word, Excel, Outlook and the Internet⦁ Exceptional customer service and result driven⦁ Ability to work under pressure⦁ Highly accurate with an excellent attention to detail⦁ Fluency in English⦁ Fluency in French⦁ Ability to make decisions and to work on own initiative
Desirable:⦁ Fluency in any other European language⦁ Experience within the inbound tourism industry in the UK and Ireland
The Package:Salary range £27-28k+ pa dependent on experience.
This is a lovely company to work for with a great product, beautiful offices, good benefits package and career progression opportunities.
Interested?If you are keen to be considered for this fantastic role and feel you meet the desired requirements please submit your CV via the Apply button online or send your CV directly to michae@traveltraderecruitment.co.uk. ....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Salary / Rate: £27000 - £30000 per annum + Additional benefits
Posted: 2025-06-27 10:52:55
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An opportunity has arisen for a Sales & Marketing Coordinator to join a vibrant and fast-paced hospitality business known for delivering memorable guest experiences across the UK and internationally.
As a Sales & Marketing Coordinator, you will be supporting both sales and marketing functions - working across events, group bookings, and local marketing initiatives to enhance visibility and drive revenue.
This full-time onsite role offers a salary of up to £35,000 DOE working 5 days a week and benefits.
You will be responsible for:
* Managing and coordinating group bookings and associated materials
* Overseeing booking portals and maintaining accurate sales records
* Handling input, reporting, and administration duties using the internal CRM system
* Liaising with travel planners and marketing partners to ensure smooth delivery of services
* Supporting the sales & marketing team with client outreach, prospecting, and follow-ups
* Assisting in the planning and execution of events and private functions
* Updating local website content including event calendars and marketing imagery
* Attending promotional events and client functions as a brand representative
* Coordinating operational tasks between departments for marketing-led events
* Managing social media posts and email campaigns using pre-approved templates
What we are looking for:
* Previously worked as a Sales & Marketing Coordinator, Sales Coordinator, Events Sales Executive, Conference Sales Executive, Hotel Receptionist, Banqueting Sales Executive, Receptionist, Events Executive, Sales & Marketing Assistant, Bookings Coordinator, Concierge or in a similar role.
* Prior experience in a sales and marketing support role within hospitality, events, or tourism
* Social media literacy and confidence in email marketing platforms
* Comfortable presenting to small groups and stakeholders
* Must have experience using office365, Word, Excel etc
* Experience with Triple seat is highly advantageous
* Right to work in the UK (valid work permit or settled status required)
* Fluency in English essential; other languages are a bonus
This is a great opportunity for a Sales & Marketing Coordinator to be part of a globally respected brand in the hospitality industry.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: London, England
Start:
Duration:
Salary / Rate: £35000 Per Annum
Posted: 2025-06-19 15:12:26
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Amazing opportunity for a French Speaking Operations Executive to join a friendly team in London.
We are looking for Good Knowledge of the UK as a destination and fluency in English and a second language (French) .
You will be responsible for quoting and operating incoming travel groups to the UK, and to confirm all services required in good time.
Job Purpose:
⦁ To work closely with senior operators in order to develop and grow incoming groups⦁ Quote & Operate groups in a successful, profitable and professional manner
Job Specification:
⦁ To Maintain good relations with all clients and suppliers at all times⦁ To Respond to requests from clients accurately and in a timely manner⦁ Follow up of quotation sent out in order to convert requests into confirmed bookings⦁ Ensure the smooth operations of all groups (i.e.
booking all services, issuing vouchers, invoicing clients)⦁ Negotiate with suppliers to obtain the best possible rates and liaise with the Product team on rates, new hotels and coach companies⦁ Take all necessary steps to ensure the success of the tour whilst travelling and if required contact the group leader / tour manager or escort during the running of the tour to ensure that all arrangements are satisfactory⦁ Follow up with client after travel to ensure maximum satisfaction⦁ Minimise accounts/credit control problems and to ensure that invoicing is completed at a stage which gives Credit Control sufficient time to anticipate potential problems⦁ Check financial details of each booking and to ensure profit / loss is identified on the reservation system accurately (TourPlan)
Candidate Specification:
Requirements:⦁ Solid working knowledge of Microsoft Word, Excel, Outlook and the Internet⦁ Exceptional customer service and result driven⦁ Ability to work under pressure⦁ Highly accurate with an excellent attention to detail⦁ Fluency in English⦁ Fluency in French⦁ Ability to make decisions and to work on own initiative
Desirable:⦁ Fluency in any other European language⦁ Experience within the inbound tourism industry in the UK and Ireland
The Package:Salary range £27-28k+ pa dependent on experience.
Opportunity for hybrid working after 6 month probationary period.
Plus other excellent benefits also.
Interested?If you are keen to be considered for this fantastic role and feel you meet the desired requirements please submit your CV via the Apply button online or send your CV directly to michae@traveltraderecruitment.co.uk. ....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Salary / Rate: £27000 - £30000 per annum + Additional benefits
Posted: 2025-05-29 10:20:35
-
Amazing opportunity for a French Speaking Operations Executive to join a friendly team in London.
We are looking for Good Knowledge of the UK as a destination and fluency in English and a second language (French) .
You will be responsible for quoting and operating incoming travel groups to the UK, and to confirm all services required in good time.
Job Purpose:
⦁ To work closely with senior operators in order to develop and grow incoming groups⦁ Quote & Operate groups in a successful, profitable and professional manner
Job Specification:
⦁ To Maintain good relations with all clients and suppliers at all times⦁ To Respond to requests from clients accurately and in a timely manner⦁ Follow up of quotation sent out in order to convert requests into confirmed bookings⦁ Ensure the smooth operations of all groups (i.e.
booking all services, issuing vouchers, invoicing clients)⦁ Negotiate with suppliers to obtain the best possible rates and liaise with the Product team on rates, new hotels and coach companies⦁ Take all necessary steps to ensure the success of the tour whilst travelling and if required contact the group leader / tour manager or escort during the running of the tour to ensure that all arrangements are satisfactory⦁ Follow up with client after travel to ensure maximum satisfaction⦁ Minimise accounts/credit control problems and to ensure that invoicing is completed at a stage which gives Credit Control sufficient time to anticipate potential problems⦁ Check financial details of each booking and to ensure profit / loss is identified on the reservation system accurately (TourPlan)
Candidate Specification:
Requirements:⦁ Solid working knowledge of Microsoft Word, Excel, Outlook and the Internet⦁ Exceptional customer service and result driven⦁ Ability to work under pressure⦁ Highly accurate with an excellent attention to detail⦁ Fluency in English⦁ Fluency in French⦁ Ability to make decisions and to work on own initiative
Desirable:⦁ Fluency in any other European language⦁ Experience within the inbound tourism industry in the UK and Ireland
The Package:Salary range £27-28k+ pa dependent on experience.
This is a lovely company to work for with a great product, beautiful offices, good benefits package and career progression opportunities.
Interested?If you are keen to be considered for this fantastic role and feel you meet the desired requirements please submit your CV via the Apply button online or send your CV directly to michae@traveltraderecruitment.co.uk. ....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Salary / Rate: £27000 - £30000 per annum + Additional benefits
Posted: 2025-05-29 09:52:50
