£27,285 + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client's highly valued customers, a dynamic, highly organised Graduate Technical Officer with a relevant scientific degree and a passion for continued learning is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations.
Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.
Based at our client's Lichfield site and working collaboratively within the wider IRS team, the successful candidate will be required to conduct on-site service maintenance visits and operational checks across a wide-ranging suite of cutting-edge equipment at sites throughout the UK.
All necessary training will be provided of course, giving you the skills required to succeed in this important customer facing role, allowing you to build on our client's reputation as a world leading provider of radiation protection services.Key Responsibilities
To conduct, in accordance with the quality management system, pre- and post-survey administrative duties to prepare survey data for reporting.
To undertake safety testing, i.e., surveys of equipment and the environment where ionising and non-ionising radiation equipment or radioactive materials are used.
This will primarily consist of medical and dental equipment used in healthcare, though may involve equipment used in other industries.
Provide technical support to the RPA function, under supervision, when appropriate.
Provide support to the Quality Assurance team, utilising bespoke software tools.
Provide customer training as appropriate.
Conduct checks and maintenance on all equipment including, vehicles, and radiation testing equipment.
Oversee the co-ordination of technical equipment calibration with the approved calibration service.
Communicate any faults or deficiencies to the Divisional Scientific Officer
Skills & Experience
A science related degree qualification is essential.
A full driving license is essential because of the travel involved.
Company vehicles are provided for travel.
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate team leadership.
Experience of data analysis.
Good interpersonal skills
Good problem-solving skills.
Due to the nature of the role, the post holder should be willing and able to work on-site at locations across the UK.
As a result, it is anticipated that approximately 15-20 overnight stays per year will be required in order to succeed in this role.
This is a fantastic opportunity for an ambitious Graduate Technical Officer looking to begin their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer, including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking.
Apply now!MaxAd Recruitment are working in Partnership with IRS to source candidates. ....Read more...
Type: Permanent Location: Lichfield, England
Start: ASAP
Salary / Rate: Up to £27285.00 per annum + + Benefits
Posted: 2025-07-11 16:42:21
£24,500 + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client's highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations.
Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client's Liverpool HQ and reporting to the Operations Manager, the successful candidate will provide a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control and, of course, customer service.
As such, applications are encouraged from job seekers that enjoy being part of a fast-paced working environment in which no two days are the same.
At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction.All necessary training will be provided to the candidate that can demonstrate a warm, engaging personality with the ability to deliver a fully rounded operational advisory service. Key Responsibilities
Maintain accurate and up-to-date customer records at all times
Distribute marketing material for appropriate services
Respond to queries regarding appropriate services from prospective customers
Provide quotations for appropriate services to prospective new customers
Regularly update customer contract schedules with Dosimetry information
File all customer contract details appropriately
Answer phone call queries received and provide first-line customer service support for Dosimetry and RPA queries
Record all queries received, either by telephone or email, on the CE Database
Liaise with suppliers over delivery, administration and reporting of dosimeters where required
Assist in the establishment and implementation of business unit appropriate services/procedures
Assist with any appropriate invoicing queries and respond to customers in a timely manner.
Contact all customers who do not pay within the agreed contractual time frames to request prompt payment
Send appropriate correspondence to non-paying customers
Contribute to the Company R&D programme, where required
Assist with training new staff within the team
Skills & Experience
Previous experience in a customer focussed role
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations - desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Advisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking.
Apply now! ....Read more...
Type: Permanent Location: Liverpool, England
Start: ASAP
Salary / Rate: Up to £24500.00 per annum + + Hybrid Working + Great Benefits
Posted: 2025-06-08 13:04:17
