-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young Person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the Community Domestic Violence and Abuse Support Service
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. The team: Dudley Council Children's Social Care are implementing the nationally recognised Family Safeguarding approach to working with whole families to support child protection arrangements.
Family Safeguarding Teams are multi-disciplinary and include professionals from children's social care, probation services, mental health and domestic abuse
The Family Safeguarding approach presents a unique opportunity for multi-disciplinary teams to support whole families with all aspects of delivery, reflecting a family focus approach that prioritises safeguarding for children, young people and adults.
Black Country Women's Aid service will second Domestic Abuse Victim support to parents/carers of Young People who are open to a Family Safeguarding support intervention.
The role will be based within the Family Safeguarding teams and work as part of the multi-disciplinary service to improve outcomes for families.
The aim of the roles is to reduce the impact of Domestic Abuse in parents whose children are being supported through a Family Safeguarding intervention by providing evidence-based outcomes.
Collaborative practices between Dudley Council & Black Country Women's Aid will be enhanced through shared learning & training and developing a best practice model within the service.
Job Role Job Title: Domestic Abuse Practitioner (maternity cover)Position available: 1 part-time position- 12 months maternity cover (22.5 hours- days negotiable), based in Dudley Salary: £14,586.02 (unqualified) - £17,483.45 (qualified) pro rata, £24,310.04 (unqualified) - £29,139.08 (qualified) FTEClosing date: 10 October 2025All interviews will be held via Microsoft Teams Is this you?
We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults.
The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: The Domestic Abuse Practitioner will work within the family safeguarding team, focusing on providing support to victims of domestic abuse who have been referred from Childrens services specifically those on child in need and child protection plans.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Contract Location: Dudley, England
Start: ASAP
Duration: 12 months
Salary / Rate: £24310.00 - £29139.00 per annum + FTE
Posted: 2025-09-12 14:01:08
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;
Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the Community Domestic Violence and Abuse Support Service
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Walsall Independent Domestic Violence Advisor (IDVA)Position available: 1 full-time position (37.5 hours)Location: Role will involve working in the Walsall community; when not working in the community, the role holder will be expected to work from the Head Office in Sandwell.Salary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience) Closing date: 29 September 2025All interviews will be held via Microsoft Teams Is this you? We are looking a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team.We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults.
The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: Our Independent Domestic Violence Advisors (IDVA) provide a high-quality frontline domestic abuse support service to those at high risk of harm.
As an IDVA, you will support victims of domestic abuse to assess level of risk, inform victims of their options and develop tailored safety plans to protect the victim and their children.
You will work within a multi-agency framework to advocate for the victim, including responding and reporting to Multi-agency Risk Assessment Conferences (MARAC) on behalf of the victim.
The role also supports the empowerment of victims/survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation through one-to-one support and group work, to help them regain control of their lives.
If you are self-driven, compassionate and hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female. Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
....Read more...
Type: Permanent Location: Walsall, England
Start: ASAP
Salary / Rate: £24310.00 - £27751.00 per annum
Posted: 2025-09-01 16:35:10
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;
Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the Community Domestic Violence and Abuse Support Service
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Sandwell Independent Domestic Violence Advisor (IDVA)Position available: 1 full-time position, covering the Sandwell areaSalary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience) Closing date: 29 September 2025 BCWA reserve the right to close this advert before the closing dateAll interviews will be held via Microsoft Teams Is this you? We are looking for a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team.
We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults.
The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: Our Independent Domestic Violence Advisors (IDVA) provide a high-quality frontline domestic abuse support service to those at high risk of harm.
As an IDVA, you will support victims of domestic abuse to assess level of risk, inform victims of their options and develop tailored safety plans to protect the victim and their children.
You will work within a multi-agency framework to advocate for the victim, including responding and reporting to Multi-agency Risk Assessment Conferences (MARAC) on behalf of the victim.
The role also supports the empowerment of victims/survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation through one-to-one support and group work, to help them regain control of their lives.
If you are self-driven, compassionate and hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £24310.00 - £27751.00 per annum
Posted: 2025-09-01 16:34:22
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The team: Advice and Guidance Team
We know the first call or conversation can be the most difficult for those living with abuse.
We also know some people just want information about how agencies can help.
BCWA is strengthening its first contact service to ensure that every victim who contacts the support centre gets the immediate help and support they need to make decisions to break free from their abuse.
Working across the Black Country, the team will receive and take referrals from individuals and agencies, assess the immediate needs of victims, provide safety advice as well as work with other agencies.
The service will encourage victims to engage in longer-term support provided by specialist advocates and collate feedback that the services always reflect the changing needs of people living with abuse.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Senior Information, Advice and Guidance Advisor/CaseholderPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am-5 pm), based at Head Office, SandwellSalary: £29,267 - £33,281.98Closing date: 22 September 2025All interviews will be held in person
Is this you?We are looking for a dedicated individual to join our dynamic front door service.
We are looking for someone who can manage a caseload, providing support to victims/survivors within a fast-paced environment.
This individual must be empathetic, approachable and have the knowledge about safeguarding against abuse, with the opportunity of continued professional development within the organisation.
The Role: This role will be responsible for delivering an effective trauma-informed approach of first contact, care and support to clients who are victims/survivors of abuse.
The postholder will provide immediate high-quality information, advice and guidance to victims of domestic abuse, offering Tier 1 support (Tier 1 support is defined as no more than 5 days).
This includes an understanding of the current/ historic situation, risk assessment, victim impact and decisions on next steps.
The senior will lead in more complex circumstances, manage the webchat and other sources of communication and lead on developing resources that can be used within the team and for the benefit of victims.
Partner liaison will be essential in responding to victims.
The team will work within set targets for response and victims' outcomes.
This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills, IT confident and efficient and organised administration.
It is from this first contact that the relationship with BCWA begins. If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £29267.00 - £33281.00 per annum
Posted: 2025-09-01 16:33:32
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The team: Advice and Guidance Team
We know the first call or conversation can be the most difficult for those living with abuse.
We also know some people just want information about how agencies can help.
BCWA is strengthening its first contact service to ensure that every victim who contacts the support centre gets the immediate help and support they need to make decisions to break free from their abuse.
Working across the Black Country, the team will receive and take referrals from individuals and agencies, assess the immediate needs of victims, provide safety advice as well as work with other agencies.
The service will encourage victims to engage in longer-term support provided by specialist advocates and collate feedback that the services always reflect the changing needs of people living with abuse.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Information, Advice and Guidance AdvisorPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am-5 pm), based at Head Office, SandwellSalary: £23,423.40-£24,511.88Closing date: 22 September 2025All interviews will be held in person Is this you?We are looking for a dedicated individual to join our dynamic, fast-paced front door service.
We are looking for someone who will be involved in the everyday duties to support victims/survivors of violence, alongside assisting colleagues within the organisation and liaising with external professionals.
This individual must be empathetic, understand motivational interviewing and have knowledge about safeguarding against abuse.
The Role: This position will be responsible for delivering an effective trauma-informed approach of first contact, care and support to clients who are victims/survivors of abuse.
The postholder will provide high-quality information, advice and guidance to victims of domestic abuse, offering Tier 1 support.
This includes an understanding of the current/historic situation, risk assessment, victim impact and decisions on next steps.
The IAG will support in general tasks of referral taking from all referral avenues and offer an initial representation for BCWA, should they wish to go on to a caseworker for interventions.
The team will work within set targets for response and victims' outcomes.
This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills, IT confident and efficient and organised administration.
It is from this first contact that the relationship with BCWA begins.If you are self-driven, conscientious, hardworking, with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £23423.00 - £24511.00 per annum
Posted: 2025-09-01 16:32:44
-
Store Manager - Charity Retail
Ealing, London
Fantastic Opportunity to join a growing charity retailer
Salary £26,650 per annum
Our client is a well-established, growing charity retailer.
They currently have an exciting opportunity to join them in the position of Store Manager to manage their store in Ealing.
Beautiful location, amazing store with huge potential to make it an even bigger success!
As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded.
Responsibilities:
You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop.
Responsible for the smooth running of the store in accordance with company guidelines
Deliver annual store financial and contribution targets.
Deliver against store KPI's.
Lead and develop your team.
Recruitment and selection of new team members.
Visual merchandising the store, maximising all opportunities.
Driving new business into the store.
Liaising with the local community.
Recruiting volunteers for the store.
Experience required:
Previous Store Manager/Assistant Manager experience within charity or retail.
Have the ability to engage customers through outstanding communication, questioning and listening skills.
KPI aware and driven.
Experience of working to targets in a customer focused environment.
Energy, drive and a positive can-do attitude.
Flexible to cover store opening hours and weekends.
Proven track record of successful delivery of a high growth, profitable operation.
Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
Flexible to work weekends.
If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Type: Permanent Location: North West London, England
Salary / Rate: Up to £26650 per annum + Great Benefits
Posted: 2025-08-22 14:11:38
-
Retail Operations Manager - Charity Retail (No Weekends!) Location: Romford Head Office Salary: £34,532 p.a.
FTE (£27,625 actual for 30 hours over 4 days) Contract: Permanent, Part-Time (30 hours over 4 or 5 days) Hours: 9am - 5pm (Monday to Friday only) Benefits: 28 days' holiday including your birthday off + bank holidays
Are you a passionate estates or retail operations professional ready to make a real difference in the charity sector?
We're recruiting a Retail Operations Manager to support a respected charity retail team with multi-site estates and maintenance coordination.
About the Role
This is an exciting opportunity for an experienced and hands-on operations professional to take ownership of the day-to-day management of this charity's retail estate.
You'll play a vital part in maintaining a safe, compliant, and efficient environment across all retail locations.
Working closely with the Head of Retail and Director of Income Generation, you will:
Manage property maintenance, repairs, and site compliance across retail stores
Act as main contact for landlords, agents, and external contractors
Lead health & safety compliance across sites in partnership with internal H&S leads
Oversee service contracts, waste management, cleaning, and insurance claims
Work to budget, using lean management practices to control costs
Represent retail operations at internal meetings and cascade updates
You will also manage a Retail Operations Assistant and support volunteers when needed.
What We're Looking For
We're looking for someone with:
Experience in retail, estates or facilities management across multiple sites
Key knowledge of retail operations
Strong knowledge of health & safety and contractor management
Great organisational and planning skills with a keen eye for detail
The ability to build relationships and influence stakeholders at all levels
Excellent IT and reporting skills
A proactive, hands-on approach and the ability to think on your feet
A background in the charity sector or retail operations is desirable
Why Join Us?
Flexible working: 30 hours across 4 or 5 days to suit your lifestyle
No weekend working
Generous holiday allowance including your birthday off
A values-driven, inclusive, and supportive environment
The chance to play a key role in helping a charity achieve its mission
Ready to Make a Difference? Apply now and help support a growing charity retail team through high-impact estates and operations work.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Type: Permanent Location: Romford, England
Salary / Rate: Up to £27625 per annum + Great Benefits
Posted: 2025-08-22 14:04:49
-
Deputy Store Manager - Charity Retail Superstore
Location: Oxford, Oxfordshire Salary: £27,000 -£29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm
Are you an experienced retail professional with a passion for people, purpose and pre-loved goods? This is your chance to make a real difference in the community while building your leadership career in the charity retail sector.
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation.
This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store.
You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
This is a hands-on, multi-faceted role that spans shop floor leadership, people management, operational coordination, and community engagement.
Key Responsibilities:
Support the Store Manager in all areas of store operations and deputise in their absence
Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
Oversee shop floor standards, health and safety checks and day-to-day operational excellence
Support stock control and ensure smooth coordination with the collections and deliveries team
Contribute to financial performance through accurate till procedures and cost controls
Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity's values
Work collaboratively across the wider retail and support team
About You:
Essential:
Previous retail leadership/supervisory experience and a strong customer focus
Strong leadership and delegation skills
Excellent communication, organisation and time management
Ability to work weekends on a rota basis
Desirable:
Retail management experience in charity or second-hand retail
Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
Experience supervising volunteers
First Aid or Health and Safety qualifications
Passion for sustainability and social impact
Why Apply?
Join a purpose-driven organisation making a difference in Oxfordshire
Work in a values-led environment with a focus on community, inclusion and sustainability
Help transform lives while developing your own leadership career
Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Type: Permanent Location: Oxford, England
Salary / Rate: £27000 - £29000 per annum + Great Benefits
Posted: 2025-08-22 14:02:41
-
Deputy Store Manager - Charity Retail Superstore
Location: Oxford, Oxfordshire Salary: £27,000 -£29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm
Are you an experienced retail professional with a passion for people, purpose and pre-loved goods? This is your chance to make a real difference in the community while building your leadership career in the charity retail sector.
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation.
This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store.
You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
This is a hands-on, multi-faceted role that spans shop floor leadership, people management, operational coordination, and community engagement.
Key Responsibilities:
Support the Store Manager in all areas of store operations and deputise in their absence
Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
Oversee shop floor standards, health and safety checks and day-to-day operational excellence
Support stock control and ensure smooth coordination with the collections and deliveries team
Contribute to financial performance through accurate till procedures and cost controls
Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity's values
Work collaboratively across the wider retail and support team
About You:
Essential:
Previous retail leadership/supervisory experience and a strong customer focus
Strong leadership and delegation skills
Excellent communication, organisation and time management
Ability to work weekends on a rota basis
Desirable:
Retail management experience in charity or second-hand retail
Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
Experience supervising volunteers
First Aid or Health and Safety qualifications
Passion for sustainability and social impact
Why Apply?
Join a purpose-driven organisation making a difference in Oxfordshire
Work in a values-led environment with a focus on community, inclusion and sustainability
Help transform lives while developing your own leadership career
Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Type: Permanent Location: Oxford, England
Salary / Rate: £27000 - £29000 per annum + Great Benefits
Posted: 2025-08-21 10:08:12
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;
Black Country Women's Aid Community Services include;
, Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young Person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the Community Domestic Violence and Abuse Support Service
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley, Walsall and Wolverhampton through a range of contracted/ commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: IRIS Advocate EducatorPosition available: 1 full-time position (37.5 hours)Location: Role will involve working in Sandwell, Walsall, Dudley and Wolverhampton communities; when not working in the community, the role holder will be expected to work from the Head Office in Sandwell.Salary: £25,590.00 - £27,671Closing date: 17 September 2025BCWA reserve the right to close this advert early should we receive sufficient suitable applications.All interviews will be held via Microsoft Teams Is this you?
We are looking for a confident, organised and compassionate individual to be part of our IRIS service.
The post holder will deliver domestic abuse training, work in partnership with health and other agency professionals and provide emotional and practical support, risk assessment and safety planning to standard and medium risk clients.
The Role: IRIS is a specialist domestic violence and abuse (DVA) training, support and referral programme for general practices.
The IRIS Advocate Educator provides in-house domestic abuse training and ongoing consultancy for general practice teams and is an advocate to whom patients can be referred for support.
As an Advocate Educator, you will provide tailored, practical and emotional support to clients referred by trained GP practices.You will be part of a national network of IRIS Advocate Educators who deliver training to local GP practices to raise awareness of domestic abuse and improve early identification.
If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £25590.00 - £27671.00 per annum
Posted: 2025-08-20 12:57:39
-
The successful candidates will be required to work 37.5 hours per week (average), working across Monday - Sunday on a two week rota of waking night shifts (9:30PM - 8AM).
Temporary cover is required for approximately 1 month, with the possibility of extension.
In this position, you will be expected to;- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols- Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings- Maintain clear, accurate records- Manage the security of the buildingPlease note; this role involves lone working.To apply for this role, you must have;- Experience working with young people or those affected by homelessness- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system- Knowledge of risk assessments, support planning, safeguarding and health and safety procedures- Experience of managing challenging behaviour, including responding calmly to crisis- Strong literacy, numeracy and IT skills and ability to take notes- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development ....Read more...
Type: Contract Location: Durham, England
Salary / Rate: £12.5 - £13.5 per hour
Posted: 2025-08-20 09:20:18
-
The successful candidates will be required to work 37.5 hours per week (average), working across Monday - Sunday on a two week rota of waking night shifts (9:30PM - 8AM).
Temporary cover is required for approximately 2 - 3 months, with the possibility of extension.
In this position, you will be expected to;- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed- Act as key worker for a caseload of up to 5 clients, leading on risk and needs assessments and SMART, outcomes-based support plans.- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols- Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings- Maintain clear, accurate records- Manage the security of the buildingPlease note; this role involves lone working.To apply for this role, you must have;- Experience working with young people or those affected by homelessness- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system- Knowledge of risk assessments, support planning, safeguarding and health and safety procedures- Experience of managing challenging behaviour, including responding calmly to crisis- Strong literacy, numeracy and IT skills and ability to take notes- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development- Essential; need to drive and have a car ....Read more...
Type: Contract Location: Durham, England
Salary / Rate: £12.5 - £13.5 per hour
Posted: 2025-08-15 17:11:08
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The team:
BCWA Modern Slavery Support Service is a specialist service providing accommodation and community support to victims of modern-day slavery and human trafficking, who have accessed the National Referral Mechanism and are supported under the Home Office national contracting arrangements.
BCWA is the lead provider of services covering the West Midlands areas and some of the bordering local authorities.
The service works in partnership with key agencies to assess risk and provide tailored support plans for service users.
BCWA support, as defined by the national contract, is to ensure that victims of modern slavery receive a safe space to live, support including financial and practical assistance and referrals to partner agencies as necessary. Job Role Job Title: Modern Slavery Outreach AdvocatePosition type: Full-time positions available (37.5 hours/Monday-Friday), based in the West MidlandsSalary: £24,315.30 - £26,917.29Closing date: 22 August 2025 Is this you?
We are looking for a highly skilled Modern Slavery Outreach Advocate with excellent communication skills, compassion and understanding of the impact of abuse and exploitation.
We are looking for an innovative candidate who has experience working with adults who have experienced trauma and abuse.
This is a great opportunity for someone who enjoys problem-solving and developing their leadership skills.
The Role: The successful candidate will provide a high-quality frontline service to both female and male victims of Modern Slavery (international human trafficking) and their children within the West Midlands area.
You will be involved in all aspects of case management including: risk assessment, needs assessment, journey planning, outcomes and case review when supporting clients through their recovery and reflection period.
If you are self-driven, conscientious, hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted.
Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £24315.00 - £26917.00 per annum + DOE
Posted: 2025-08-12 13:09:03
-
Shop Cover Manager (Midlands, North & Wales) - Full-Time, Permanent Salary: £23,955 per annum + £1,750 allowance + £5,000 car allowance (Total Package is £30,885) Hours: 35 per week, 5 days out of 7 (including some weekends & bank holidays) Location: Midlands, North & Wales (travel required) Ideally located in the Midlands for ease of travel.
Are you a passionate retail leader who thrives on variety and loves making a difference? This exciting Shop Cover Manager role offers you the chance to support multiple retail stores across the Midlands, North and Wales, stepping in to keep shops trading successfully when managers are absent.
From Bramhall to Buxton, Chester to Colwyn Bay, Liverpool to Pwllheli, and many more locations, you'll work alongside fantastic shop teams to deliver excellent customer experiences, maximise sales and profit, and keep operations running smoothly.
Why This Role Is Different
No two days are ever the same.
One day you might be creating an eye-catching window display, the next you could be recruiting and training volunteers or managing stock flow to boost sales.
You'll be joining a values-driven organisation committed to sustainable fashion, community engagement, and raising vital funds for a cause that changes lives.
What We're Looking For
We'd love to hear from you if you have:
Experience managing or supervising in a retail environment (charity retail experience a bonus)
A commercial, can-do attitude and a commitment to putting customers first
The ability to adapt quickly and work with different store teams and volunteers
Strong organisational skills and a keen eye for detail
Creativity in merchandising and visual displays
Proficiency with Microsoft Office
A background in retail is important, but your attitude, flexibility, and passion for making a positive impact will set you apart.
Benefits Include
35 days annual leave (including bank holidays)
Flexible working options where possible
Company pension scheme
Excellent training and career development opportunities
Wellbeing perks such as discounted gym membership and cycle-to-work scheme
Strong staff networks and a supportive, inclusive culture
About the Organisation
This well-established UK charity is dedicated to creating an equal future for all disabled people.
Their shops are vibrant, community-focused hubs that raise much-needed funds while championing inclusivity, diversity, and sustainability.
If you're ready for a dynamic retail career where you'll travel, lead, inspire, and make a difference every day, we'd love to hear from you.
Apply today and start your journey towards a rewarding, purpose-driven role.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Type: Permanent Location: Solihull, England
Salary / Rate: £23955 - £30855 per annum + Great Benefits
Posted: 2025-08-12 10:46:11
