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Production Office Administrator.
Working for a family run, glass, glazing, window and door company who have been running for over 50 years and are currently expanding.
They have an excellent reputation in the industry and strive to recruit staff who want to learn and grow with them.
They love having people bring in new ideas for them to try to ensure they are consistently improving.
Purpose of the role:
Reporting to the Production Manager, this role is a vital cog in the working of the factory.
It is based in the production office where all the customer orders for the factory are processed.
Working within a team you will liaise across the factory and despatch to ensure a seamless customer experience.
Key Responsibilities for the Production Administrator:
Deal with customer quotes and enquires
Sales order processing
Help with despatch paperwork
Work within the team to ensure a smooth service to customers from order to delivery
Answer any customer queries
Liaising with internal teams
Any other administration
Key skills Required for the Production Administrator:
Customer service experience within a fast-paced environment
Administration experience
Adaptable in a changing environment
Confident communicator
Willing to learn new things
Excellent verbal and written communications skills with strong attention to detail and accuracy
Organised approach to work
What's in it for you?
Salary of between £25,000 and £28,000 depending on experience
Monday to Friday 8.00 am to 4.30 pm
Office based
28 days holiday including bank holidays
Extra day off for your birthday
Please note: Employ Direct is an advertising service and a subsidiary of Cameo Consultancy (Recruitment) Ltd.
Should you be successful in being shortlisted for this role, your CV will be forwarded directly to our client.
If they would like to progress through to interview stage, our client will contact you directly.
All third-party applications will be forwarded to Cameo Consultancy.
....Read more...
Type: Permanent Location: Banbury, England
Start: 26/06/2024
Duration: Permanent
Salary / Rate: £25000 - £28000 per annum + benefits
Posted: 2024-05-16 23:35:03
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Our client, a well-respected, successful, family business based near Southam, are looking for an experienced Digital Marketing Executive / eCommerce Executive on a full time, permanent basis.
The successful candidate will be creating and developing a new ecommerce website, therefore experience in this field is essential.
You must be a self-motivated, hard-working, and professional individual, who enjoys a varied role and accountability.
As Digital Marketing Executive, you will be responsible for:
Generating new ideas and ways of working
Developing a social media strategy across Facebook, Instagram improving engagement, reach and followers
Creating and executing email campaigns, using Mailchimp as an example
Managing the websites by developing captivating posts for social platforms, informative blogs and website content
Creating and developing a new ecommerce website
Developing email campaigns to support sales activities and increase lead generation, promote new product launches
Identifying trends via data driven analytics on website performance, social media engagement and email
Being proficient in photography and video editing for promotional content
Being proficient in Adobe Suite (Photoshop, InDesign, Premier)
As Digital Marketing Executive, you must be/have:
Previous experience within a similar ecommerce role
Strong computer skills including Microsoft Office, Adobe Suite, CRMs
Excellent organisational skills
Experience in eCommerce
Excellent attention to detail
Have a passion for data
Confident, honest, and professional approach to work
Being adaptable, flexible and reliable
Excellent communication skills both written and verbal
Salary: £27,000 - £30,000 DOE
Hours: 8.30am - 5.00pm Monday to Friday
Employ Direct is a subsidiary of Cameo Consultancy.
All suitable applications will be forwarded directly to our client, and they will be in touch with you accordingly.
....Read more...
Type: Permanent Location: Southam, England
Start: 16/06/2024
Salary / Rate: £27000 - £30000 per annum + free parking and great benefits
Posted: 2024-05-16 17:14:26
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As Customer Service Administrator you will be joining a busy and fast paced team working for a highly successful and established food manufacturing company based onsite in Banbury in their new modern, open plan office.
The business specialises in supplying to the food industry and have a real passion for building partnerships with their customers with ingredients of the highest quality.
Working as part of a dedicated team.
The role is full time, permanent, based in Banbury offering a starting salary of up to £28,000.
Purpose of the role is to provide excellent levels of customer care, processing orders and providing after sales service.
Key Accountabilities for the Customer Service Administrator:
Processing customer orders
Confirming receipt of all orders to customers
Arranging delivery with hauliers
Raising customs import and export documentation as required
Raising sales invoices
Booking in deliveries
Validating purchase orders
Communicating with suppliers
Maintaining all contract records
Ordering and arranging delivery of stock, ensuring stock rotation
Liaising with internal teams
Investigating any stock discrepancies
Key Skills Required for the Customer Service Administrator:
Sales order processing experience
Highly organised administration skills
Stock control experience
A flexible approach to your role, whilst being able to prioritise workloads effectively
Solid customer service skills and rapport building skills
Confident communicator
Excellent verbal and written communication skills with strong attention to detail
Organised with a positive demeanour
What's in it for you?
A starting salary of up to £28,000
Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 pm with an hour for lunch
33 days holiday including Bank Holidays
Opportunity to join an established and highly successful local employer
....Read more...
Type: Permanent Location: Banbury, England
Start: 26/06/2024
Duration: permanentc
Salary / Rate: £26000 - £28000 per annum + excellent benefits
Posted: 2024-05-14 23:35:03
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We are seeking a dedicated and customer-focused Delivery and Demonstration Driver to join the team.
In this role, you will be responsible for delivering and collecting professional cleaning equipment to clients across the UK.
Additionally, you will provide demonstrations and training to customers on equipment usage, maintenance, and safety.
Location
Ideally you will be located near to Oldham, where your day starts.
Here you will load up and deliver across the UK using a vehicle dependent on load.
Key Responsibilities for the Delivery and Demonstration Driver
Efficient and comprehensive delivery and collection of cleaning equipment
Demonstrating equipment usage, daily maintenance, charging processes, and safe storage
Addressing customer queries and providing guidance on equipment usage
Documenting any damage during collection to ensure accurate billing
Completing training documents and staying updated on new products
Assisting the sales team with equipment demonstrations
Ensuring timely deliveries and maintaining excellent communication
Loading and unloading the vehicle safely in accordance with Health and Safety guidelines
Providing the best-in-class experience to customers during machine hires
Experience, skills and attributes required for the Delivery and Demonstration Driver
Full UK driving license and valid CPC card required
Category C1 license (for use approximately half the week)
Experience in a customer-facing role
Excellent communication skills, both written and verbal
Attention to detail and excellent timekeeping
Confident and proactive mindset
Loyal and looking for a long term career
Hours:
Contracted hours 40 hours week, Monday to Friday start and finish times are flexible
OTE paid for any additional hours
What's in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities.
The starting salary offered for the Delivery and Demonstration Driver is up to £37,000 with OTE of £50K.
You will receive a thorough induction, training, and support to enable you to carryout your role effectively.
25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more! ....Read more...
Type: Permanent Location: Oldham, England
Start: 13/06/2024
Salary / Rate: Up to £37000 per annum + OTE £50K + bonus
Posted: 2024-05-13 16:06:16
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We are seeking a dedicated and customer-focused Delivery and Demonstration Driver to join the team.
In this role, you will be responsible for delivering and collecting professional cleaning equipment to clients across the UK.
Additionally, you will provide demonstrations and training to customers on equipment usage, maintenance, and safety.
Location
Ideally you will be located near to Oldham, where your day starts.
Here you will load up and deliver across the UK using a vehicle dependent on load.
Key Responsibilities for the Delivery and Demonstration Driver
Efficient and comprehensive delivery and collection of cleaning equipment
Demonstrating equipment usage, daily maintenance, charging processes, and safe storage
Addressing customer queries and providing guidance on equipment usage
Documenting any damage during collection to ensure accurate billing
Completing training documents and staying updated on new products
Assisting the sales team with equipment demonstrations
Ensuring timely deliveries and maintaining excellent communication
Loading and unloading the vehicle safely in accordance with Health and Safety guidelines
Providing the best-in-class experience to customers during machine hires
Experience, skills and attributes required for the Delivery and Demonstration Driver
Full UK driving license and valid CPC card required
Category C1 license (for use approximately half the week)
Experience in a customer-facing role
Excellent communication skills, both written and verbal
Attention to detail and excellent timekeeping
Confident and proactive mindset
Loyal and looking for a long term career
Hours:
Contracted hours 40 hours week, Monday to Friday start and finish times are flexible
OTE paid for any additional hours
What's in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities.
The starting salary offered for the Delivery and Demonstration Driver is up to £37,000 with OTE of £50K.
You will receive a thorough induction, training, and support to enable you to carryout your role effectively.
25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more! ....Read more...
Type: Permanent Location: Oldham, England
Start: 13/06/2024
Salary / Rate: Up to £37000 per annum + OTE £50K + bonus
Posted: 2024-05-13 16:05:41
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Karcher Center Manager - Manchester A brand new opportunity for an experienced sales manager based in Manchester.
This role is all about inspiring and leading a successful small team delivering high levels of customer service, sales and proactive sales activities.
The role is full time and permanent offering a competitive salary and commission with the autonomy of running a branch delivering results on sales and profit.
Key Accountabilities for the Karcher Center Manager:
Delivering commercial overall results for the branch to targets and cost control
Driving the business forward initiating sales activities to gain customer contact
Engaging with customers in the field, developing new business opportunities and sales pipeline
Ensuring consistent high standards across the showroom, workshop and warehouse
Developing product knowledge across the team to become specialists
Engaging with customers, finding out their needs providing solutions
Undertaking site surveys, machine demonstrations, presenting proposals
Develop local customer network collaborating with external sales teams
Create marketing plans to develop sales, working with resources available
Overall management of stock
Ensure all transactions are logged and reconciled monthly
Ensure all H&S standards are met
Recruit new team members
Devise training plans for new starters
Conduct 121s, set goals with team members
Lead, mentor and support the team
Key Skills Required for the Karcher Center Manager:
Successful face to face selling, possibly within a retail ,branch or B2B environment
Commercial approach can think strategically to drive the business forward
Experience in leading and developing a successful team
Experience of training and mentoring a dynamic sales team
High levels of customer service
Excellent problem solving and negotiating skills
Ability to make presentations to key clients
Strong administration skills and time management
Confident communicator at all levels
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
Full UK driving licence
What's in it for you?
You will receive a comprehensive induction plan to the company and role with plenty of support.
A competitive salary with excellent commission opportunities, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join this market leader and who offer an amazing culture and progression opportunities.
....Read more...
Type: Permanent Location: City Of Manchester, England
Start: 26/06/2024
Duration: permanent
Salary / Rate: competitive salary and excellnet commission opportunities
Posted: 2024-05-13 14:28:37
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We are looking for an experienced Territory Account Manager (UK) to join a leading company within the scientific sector.
Working remotely covering Birmingham - Manchester predominantly, you'll play a crucial role in meeting volume and profit targets while aligning with the company's goals.
Overview:
To manage and develop the business within the Northern Territory, meeting volume and profit targets in line with an agreed business development plan, and in line with the overall strategy of the company in relation to product portfolio types and vertical market.
Key Responsibilities for the Territory Account Manager:
Conduct customer visits and engage with key opinion leaders to promote awareness and sales of the product range
Provide market feedback on customer and competitor activity to shape strategic direction and improve profitability
Collaborate with suppliers to identify new product opportunities and contribute to supply agreements
Manage annual price rises and renewals while maximizing margins and maintaining customer satisfaction
Analyse historic data and forecast sales pipeline using CRM system to identify opportunities and address shortfalls
Submit monthly reports on territory sales results, progress against development plan, and CRM pipeline analysis
Collaborate with sales & marketing teams to achieve company-wide business objective
Specific Sales Responsibilities:
Generate sales leads to meet targets, focusing on vertical market and product mix requirements
Manage all sales leads and opportunities through CRM system, ensuring maximum conversion to profitable sales
Ensure prompt registration of leads with suppliers and follow up on opportunities with winning proposals
Visit customers throughout the territory, understanding requirements, presenting proposals, and closing sales
Manage post-sales activity to build repeat business and positive recommendations
Invest in building product knowledge and monitor market conditions to stay competitive
Collaborate with internal and external sales teams to deliver territory sales budget
Work with sales & marketing teams to achieve business objectives
Experience, attributes, and skills required for the Territory Account Manager:
Life science degree
Proven sales ability in a technical/scientific/laboratory
A consultative approach with strong communication and relationship-building skills
Able to influence across all levels of the organization
Tenacity and a strong desire to make a difference
Team player, driven, positive personality
Willingness to travel as needed to meet business requirements
What's in it for you?
Work alongside a friendly team of talented individuals who enjoy their work
Receive a comprehensive induction plan, ensuring a thorough understanding of systems, processes, and products
Benefit from regular catch-ups with your manager, focused on continuous training and development
Receive a competitive salary of up to £45,000 per annum, accompanied by a bonus equivalent to 25% of the base salary paid quarterly
Be provided with a company car or allowance, as well as all necessary tools to carry out your role effectively
Enjoy a generous holiday entitlement of 25 days per annum plus Christmas closure and 8 bank holidays
....Read more...
Type: Permanent Location: Birmingham, England
Start: 13/06/2024
Salary / Rate: £40000 - £45000 per annum + 25% of base salary bonus
Posted: 2024-05-13 11:25:36
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As Trainee Sales Manager you will be joining a global brand leader.
With a bespoke training programme, you will be learning all about the product, delivering exceptional customer service and excelling in sales along with running a profitable retail centre.
This role is all about developing business opportunities, managing and building relationships.
Based in Gateshead this role is full time and permanent, Mon to Fri offering a starting salary of circa £27,000 and an OTE of £32,000.
Key Accountabilities for the Trainee Sales Manager:
Drive your self development by engaging with the training programme
Undertake retail and customer service activities within the companies shop to optimise and exceed sales targets, profitability and customer satisfaction
Identifying and researching new business leads
Grow customer accounts via targeted cold and warm calling
Visiting customers weekly
Manage cash and payment systems in accordance with company procedures and policies
Assisting customers with sales, queries and after sales service
Conduct stock takes as requested
Re-stocking/replenishing items
Understand the range of company products
Administration of sales orders received
Administer any returns
Handle parts enquiries
Attend training, meetings and company events onsite and at head office
Skills and attributes required for the Trainee Sales Manager:
Excellent customer service skills
Ambitious, proactive and driven
Keen interest in your own self development
Ability to build relationships with customers and colleagues
Clear communication skills, both written and verbal
Highly organised
High degree of computer literacy
Customer centric individual
Driving licence essential
What's in it for you?
Starting salary circa £27,000 and an OTE £32,000
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.The role is based on 37.5 hours a week 8.30 - 5.00
33 days' holiday (including 8 bank holidays), pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Type: Permanent Location: Gateshead, England
Start: 26/06/2024
Duration: permanent
Salary / Rate: £26989.2 - £26989.20 per annum + OTE £32,000
Posted: 2024-05-13 10:13:59
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As Administrator you will be joining a welcoming organisation with a passion for people.
This role would suit someone who enjoys administration, or someone who is looking for their first office role.
You will be carrying out administration and reception duties - handling incoming calls to the switchboard and providing administrative support to the teams, when required.
You will welcome visitors to their office in a friendly and professional manner, dealing efficiently with their requirements.
The company has an excellent reputation and are a highly respected local employer.
This role is full time and permanent and will be office based Monday - Friday (40 hours).
As Administrator, you will be responsible for:
Receiving and handling calls using Teams based software
Providing seamless front of house experience for visitors and colleagues
Preparing meeting rooms to ensure an outstanding client experience
Accurately processing incoming and outgoing post, deliveries, couriers, and international mail
Responding efficiently to administration requests from all areas of the business as and when required
Supporting HR with confidential administration, as and when required
Ensuring parking and external premises are fit for purpose and maintained in conjunction with the facilities team
Supporting users with queries regarding the electronic booking system
Supporting users with meeting room technology and set up
Overall ownership of client meeting areas and staff recreation room
Working with IT to manage electronic signing in and out technology
Maintaining and ordering consumables for the business
Unlocking premises ready for office opening
Ownership of document archiving process
Maintaining basic first aider qualification
Supporting HR, Administration and Facilities as and when required
You be must be / have:
Fully computer literate, including excellent Microsoft Office skills (Outlook, Word, Excel and PowerPoint)
Excellent telephone manner with good interpersonal and communication skills
Ability to work under pressure and prioritise work effectively and efficiently
Excellent organisation and administrative skills
Accurate data inputting skills and eye for detail
Ability to use initiative in terms of decision making
Personable and approachable
Highly confidential
Package details:
£24,000
Permanent
Full time, 40 hours per week
Excellent benefits, including: generous holiday allowance, healthcare cover, retail discount programme, life assurance, medical cash back plan and more!
....Read more...
Type: Permanent Location: Banbury, England
Start: 09/06/2024
Salary / Rate: Up to £24000 per annum + Free parking, excellent benefits!
Posted: 2024-05-09 23:35:02
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Our client has an exciting opportunity for a Junior HR Advisor to join their team based in Banbury.
You will join them on a full-time basis (37.5 hr per week) on a 15-month fixed-term contract (summer start) and in return, you will receive a competitive salary, plus great company benefits!
The Benefits
The true benefit of working with our client is the culture and values-driven environment that promotes sustainable development for all their talented people.
This has generated fantastic careers from trainee to partner and everything in between.
The company also offer:
Enhanced Employer Pension Contribution
23 days holiday per annum plus Bank Holidays (Increases to 26 days with service)
Use of their benefits platform
Life assurance
Flexible & Hybrid working structure
Private Medical Insurance
Medical Cash Plan
Comprehensive Employee Assistance Programme (EAP)
AS Junior HR Advisor, you will be responsible for:
Assisting in the delivery of people strategy and the achievement of HR business objectives
Assisting the HR Partner with creating budgets for all staff costs, training, development, and personnel-related activities in line with HR and business strategy
Project work, as required
Assisting in the development and implementation of HR policies and procedures, providing guidance to employees, as and when required
Assisting in organisation of Staff Away Day and Christmas events
Administering and assisting in the preparation of the Employee Engagement Survey.
Developing and actioning feedback from the employees, identify any areas for improvement, and assist the HR Partner in appropriately addressing issues raised
Preparing and issuing of internal newsletter
Managing the recruitment process at all levels including arranging interviews and online testing when required, and prospective job candidates
Coordinating new hire onboarding activities, including preparing employment contracts, referencing, conducting inductions, and ensuring completion of required paperwork
Managing the leaver processes, including disciplinary processes, resignation acceptance, holiday and benefits calculations, and set up of exit interviews
Managing of reward and benefit programs including enrolment, re-costing, salary sacrifice, and overall scheme effectiveness
Providing first point of contact for HR-related queries
Creating documents for all employee changes including promotions and pay review letters, flexible working, etc.
Set up and maintain staff files, manual and computerised, including holiday and sickness records
Managing the pension schemes, including completing contributions and updating employee details
Facilitating meetings on employee relation topics, such as performance management, contractual changes, and absence reviews
Conducting investigations into employee relation issues as necessary, maintaining confidentiality and impartiality throughout the process
Assisting in the implementation and administration of performance management programs, including objective setting and development planning
Providing guidance to managers and employees on performance-related issues, offering support and coaching as needed
As Junior HR Advisor, you must have / be:
Fully computer literate, including excellent Microsoft Office skills (Outlook, Word, Excel, and PowerPoint)
Understanding of in-HR house systems
Excellent telephone manners with good interpersonal and communication skills
Ability to work on your own or in a team
Ability to work under pressure and prioritise work effectively and efficiently
CIPD level 3 preferred
Strong presence
Excellent communication skills
Quickly builds rapport and trust
Highly confidential
Analytical - quick thinker
What's in it for me?
Salary of £26,000 - £28,000, Enhanced Employer Pension Contribution, 23 days holiday per annum plus Bank Holiday, use of the company benefits platform, life assurance, flexible & hybrid working structure, private medical insurance, Medical Cash Plan and more!
....Read more...
Type: Contract Location: Banbury, England
Start: 09/07/2024
Duration: 15 months
Salary / Rate: £26000 - £28000 per annum + 23 days hol, private medical, hybrid
Posted: 2024-05-09 16:04:14
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As Business Development Manager you will be joining a highly successful global business who are a leader in their market.
The role is field based working in the automotive, transport, logistics and MHE sector covering the southeast territory building the customer base effectively meeting customer needs, developing a strong pipeline.
The role is full time and permanent offering a salary of between £35,000 and £37,000 with four days on the road and one day home office, with excellent commission opportunities.
Being a territory role ideal location would be within easy reach of the Southeast covering Norfolk, Sussex, Worthing and outer London.
Key Accountabilities for the Business Development Manager:
Identifying opportunities within the sector through research, data and networking
Managing your own area developing prospects, following up on opportunities
Promoting products
Achieving territory sales by cold calling, appointment setting, site surveys and demonstrations
Grow your own pipeline working to KPIs
Develop key client relationships and contacts to gain traction
Participate in in team projects likes new product launches and terms changes
Develop and maintain strong relationships with all internal teams to optimise efficiencies
Develop a qualified pipeline
Work closely with internal teams providing product feedback, market trends and competitor information
Key Skills Required for the Business Development Manager Role:
Experience in a field sales business development role
Proven track record in sales
High levels of customer service
Ability to organise your own time effectively
Experience from within facilities management or hospitality sector would be an advantage
Excellent negotiation and influencing skills
Confident communication skills
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
What's in it for you?
You will receive a comprehensive induction plan to the company and role with plenty of support.
The role has a salary of between £32,000 and £35,000 with excellent commission opportunities, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
....Read more...
Type: Permanent Location: Chelmsford, England
Start: 26/06/2024
Duration: permanents
Salary / Rate: £35000 - £37000 per annum + excellent commisiion opportunities
Posted: 2024-05-09 14:20:31
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An exciting opportunity for a Finance Planner / Finance Analyst to join a growing company near Yeovil on a full time and permanent basis.
Reporting into the Finance Manager, this is a crucial role for the company to assist with budget management, reporting, planning and adhoc project requests by the SMT.
If you enjoy a position which will offer opportunity to be involved in company development, please get in touch!
As Finance Planner / Finance Analyst you will be responsible for:
Data analysis and maintenance
Data extraction
Evaluating financial risks and preparing financial forecasts, scenarios, and budgets
Analysing historical and current financial data and industry trends
Writing reports and presentations to communicate findings and suggestions
Advising on, and participating, in the financial aspects of contracts and calls for tender
Studying and predicting future financial trends and market movements
Assisting the finance team with month end reporting
SMT and financial project work, as required
As Finance Planner / Finance Analyst you must be / have:
Part qualified in a CIMA or ACCA Skills or a desire to complete an accountancy qualification
Advanced Excel skills such as, VLOOKUP, consolidation, conditional formatting, pivot tables, macros, etc.
Experience of ERP systems and reporting any suggested improvements
Experience in a manufacturing or production / warehouse environment
SAP knowledge preferred
This role is offering a salary of up to £36,000, plus bonus, 30 days holiday including Bank Holidays, life assurance, critical illness, free parking and more! ....Read more...
Type: Permanent Location: Yeovil, England
Start: 08/06/2024
Salary / Rate: £29000 - £36000 per annum + 22 days holiday, bonus, free parking
Posted: 2024-05-09 12:23:11
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As the Finance Business Partner, you will play a pivotal role in supporting the Professional Sales Director by providing high-level financial analysis of both existing and potential opportunities.
Your responsibilities will include developing and administering monthly forecasts, conducting detailed financial analysis, and ensuring accurate reporting of sales and margins.
Kärcher is a market leader in innovative cleaning solutions and sustainability.
Committed to meeting customers' needs while driving growth and sustainability.
Key Responsibilities for the Finance Business Partner
Develop and administer monthly forecasts with the Professional sales team
Schedule and lead monthly meetings with Professional Sales Managers to discuss financial performance
Provide detailed Profit Center reports and product gross margin analysis
Ensure accuracy of daily, weekly, and month-end sales and margin reports
Maintain the Professional Growth Strategy dashboard and conduct monthly analysis of top customers
Manage quarterly and annual rebate provisions and facilitate rebate meetings with the sales team
Support production of quarterly and annual commission and bonus reports
Oversee the budget process and support business investment requests and appraisals
Collaborate with internal teams and external stakeholders to ensure alignment and accuracy in financial reporting
Experience, attributes and skills required for the Finance Business Partner
CIMA or ACCA fully qualified or part qualified
Understanding of accounting principles and postings
Thorough understanding of sales & margin, profit centres, and commercial opportunities
Working in a commercially focused Finance department
Advanced Excel, Google Sheets knowledge
Communicative, confident team player, attention to detail, analytical, proactive
Desire to continually implement improvements
What's in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities.
The starting salary offered will be discussed on application.
You will receive study support, ACCA, or CIMA, 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Type: Permanent Location: Banbury, England
Start: 08/07/2024
Salary / Rate: hybrid working and excellent benefits
Posted: 2024-05-08 16:42:03
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As Buying Assistant - you will be joining an established and growing catalogue and web based brand, located just outside Oxford.
The role is full time office based Monday to Friday.
The company offer a lifestyle range, including clothing, jewellery and accessories.
The role is full time and permanent.
They have a friendly, supportive and collaborative culture working well together to achieve excellent results.
Purpose of the role: To support the Homeware Buying team in all day-to-day activities, from liaising with suppliers to working with the internal teams to resolve any questions or issues.
Key Responsibilities for the Buying Assistant:
Supporting the Buyer with ordering sample from suppliers
Managing sample selection ranges and photo shoots
Managing all administration for samples including invoice processing
Putting together detailed product content for web and catalogue use
Maintaining the buying process of all product ranges
Maintaining an up to date understanding of range performance
Working with supplier with new products on accuracy and specification
Liaising with warehouse and suppliers regarding any quality issues
Any other admin duties
Key Skills Required for the Buying Assistant:
Experience within buying or supply chain would be an advantage
Detail orientated
Organised, used to working to deadlines
Confident communicator
Work well under pressure and able to multitask
Adaptable in a changing environment
Strong IT skills, particularly excel
Able to work on own initiative
Own transport essential, due to remote location
What's in it for you?
Starting salary of up to £25,000
Working as part of a supportive and collaborative team
Training progression and personal development
Standard office hours Monday - Friday
20 days holiday increasing with each year to a max of 25
....Read more...
Type: Permanent Location: Chalgrove, England
Start: 25/06/2024
Duration: permanent
Salary / Rate: £24000 - £25000 per annum + benefits
Posted: 2024-05-08 13:18:16
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Due to growth and further success, we're delighted to represent this established and growing firm with their new opportunity for a part time Payroll & CIS Manager.
With full control and autonomy at your fingertips, this role promises the chance to make your mark and make the role your own.
As the Payroll & CIS Manager, you will play a pivotal role in overseeing the accurate and timely processing of payrolls for a diverse client portfolio.
Additionally, you will be responsible for managing non complicated Construction Industry Scheme (CIS) operations
Key responsibilities for the Payroll & CIS Manager
Take full ownership of payroll and CIS operations ensuring efficiencies and excellence
Utilise payroll software to maintain accurate records and process payrolls with accuracy
Apply expert knowledge of legislation to ensure compliance
Provide solutions to complex payroll queries
Lead the charge in preparing and submitting statutory payroll returns
Forge strong partnerships with internal stakeholders, and other departments, aligning processes with business objectives
Stay updated on changes in legislation and best practices, implementing updates seamlessly
Experience, skills and attributes required for the Payroll & CIS Manager
Previous payroll management experience within accountancy or a similar environment
Deep understanding of legislation and regulations, coupled with strong leadership skills
Proficiency in payroll software and advanced Excel skills are desirable
A team player with exceptional leadership abilities and the capacity to motivate and empower team members
Excellent interpersonal skills with the ability to build and maintain strong client relationships
Strong organisational skills and attention to detail, ensuring accuracy and adherence to deadlines
Ability to work under pressure and manage multiple priorities effectively
What's in it for you?
Joining an established fast growing firm, who truly value their employers, the culture is open plan, friendly and supportive.
The office is modern with plenty of facilities.
This role has progression opportunities.
33 days holiday per year which includes bank holidays, part time hours to suit, flexible working options, hybrid working, commission schemes, informal dress code, generous pension and competitive salary of up to £40,000 (based on full time hours) depending on experience (salary negotiable).
....Read more...
Type: Permanent Location: Banbury, England
Start: 24/05/2024
Salary / Rate: £30000 - £40000 per annum + flexible working (negotiable salary)
Posted: 2024-05-08 11:56:04
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We are looking for an experienced Service & Installation Engineer to join a global market leading manufacturing business based in Banbury.
The role is full time and permanent offering a salary of £35,000 with an increase after probation (6 months) and extra 20 - 30% achievable with overtime.
Ideally based within a commutable distance of Banbury the role will be installing, servicing and repairing equipment.
Key Accountabilities and Responsibilities for the Service & Installation Engineer:
Installation and commissioning new machinery
Perform routine, planned maintenance on all customer equipment
Pro-actively work with the team to report known issues / faults and to ensure they are effectively dealt with and closed out
Perform breakdown repairs on customer machines
Order spare parts and ensure stock locations are maintained and kept in order
Work with the customer to prioritise workloads in order to maximise production
Experience required for the Service & Installation Engineer:
Experience working on commercial manufactured equipment or FMCG
Engineering qualification - NVQ level 2
Able to maintain a high-volume production line to ensure productivity is maximised
Electrical testing and logical fault-finding processes
Good problem solving and diagnostic skills
Laundry experience would be desirable
Able to work in a high pressure environment
What's in it for you?
Starting salary £35,000 rising to £37,500 after probation (6 months)
20 - 30% additional pay with overtime
Overtime 1.5 x after 40 hours, double time Saturday, Sunday or Bank Holidays
25 days holiday + Bank hols
Company car, smart phone and laptop
Company assisted private healthcare
In house and on the job training and development
....Read more...
Type: Permanent Location: Banbury, England
Start: 01/06/2024
Duration: permanent
Salary / Rate: Up to £35000 per annum + additional 20 - 30% with overtime
Posted: 2024-05-07 11:56:01
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As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Kärcher brand while delivering exceptional service to their customers.
Within this role you will predominantly, maintain and repair across the North West ideally located to cover Blackburn, Bradford, York.
This role offers an exciting opportunity to contribute to the growth and success of Kärcher by providing first class professional service and support for industrial cleaning equipment.
Kärcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Kärcher offers a dynamic work environment where employees can excel and grow professionally.
Key Responsibilities for the Senior Regional Service Engineer
Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
Serve as a custodian of the Kärcher brand, embodying the values in all interactions
Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
Complete work orders promptly and accurately, maintaining meticulous records
Manage stock in accordance with customer requirements, ensuring optimal inventory levels
Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
Develop positive relationships with customers and internal teams
Participate in on-the-job coaching and personal development activities
Qualifications and Experience for the Senior Regional Service Engineer
Formal mechanical/electrical qualifications are required
Experience, attributes and skills required for the Senior Regional Service Engineer
Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
Excellent communication skills and ability to work effectively in a team environment
Strong organisational skills with the capacity to manage multiple tasks efficiently
A full UK driving license is essential, with willingness to travel and stay overnight as required
Passport for potential training in Germany is preferred
What's in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities.
The starting salary offered is £38,000 rising to £39,250 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime.
You will receive a fully expensed vehicle, with optional private use, all tools provided.
You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Type: Permanent Location: Blackburn, England
Start: 02/06/2024
Salary / Rate: £38000.00 - £39250.00 per annum + OTE £50K + bonus
Posted: 2024-05-02 11:40:38
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As Client Engagement Coordinator you will be working as part of a collaborative and supportive team for an established, independent marine business, based just outside Henley-on-Thames in a beautiful rural location.
The role is full time and permanent (working one day at the weekend) offering a salary of between £30,000 and £35,000 DOE.
Purpose of the role:
Providing high levels of engagement with customers, building long term relationships, advising and selling vessels in this hands-on role.
Key Accountabilities for the Client Engagement Coordinator:
Providing high levels of customer care over the phone and face to face
Proactively following up new and past leads
Updating and maintaining customer database
Assisting and advising customers with enquiries on sales and services
Attending boat shows
Conducting viewings
Facilitating negotiations between vendors and buyers
Converting leads
Gaining instruction to sell craft, writing specs and taking photos for marketing
Ensure all craft are priced within market value, in right condition
Closing sales, taking deposits, managing all administration
Preparing craft for handover, river trials
Performing works on all vessels, assisting with marine maintenance
Key Skills Required for the Client Engagement Coordinator:
High levels of customer care and engagement, acts with customers in mind
Confident solution led problem solver
Sales and key account management experience within a sales environment
Strong communication and negotiation skills
An interest in boats and working outdoors would be an advantage
Excellent organisational and time management skills
Ability to build strong long-term relationships
Action orientated with a drive for results
High levels of accuracy and attention to detail
Ability to build positive working relationships
Adaptable in a changing environment
Proficient in Microsoft Office
Own transport due to remote location
What's in it for you?
Salary of between £30,000 and £35,000 DOE
Support towards private healthcare after probation
Working for an established independent business with a collaborative and supportive culture
Training, progression and development
Discretionary bonus
....Read more...
Type: Permanent Location: Henley-On-Thames, England
Start: 01/06/2024
Duration: permanent
Salary / Rate: £25000 - £35000 per annum + discretionary bonus
Posted: 2024-04-30 14:07:09
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We are currently seeking a Purchase Ledger Administrator, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge.
This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
Role Overview
As a Purchase Ledger Advisor, you will play a crucial role in supporting the sales and customer service teams with purchase ledger account management.
Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Collaborating with internal departments and the Financial Shared Service Centre
Supporting company audits
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required for the Purchase Ledger Advisor
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What's in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
The starting salary offered is £25,000 - £26,500 per annum (dependent on experience) The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with 1 hour for lunch, 4 days in the office, 1 day at home after probation plus a one in three Friday afternoon off.
You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Type: Permanent Location: Banbury, England
Start: 15/05/2024
Salary / Rate: £24000 - £26500 per annum + hybrid working and excellent benefits
Posted: 2024-04-29 15:56:00
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As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Kärcher brand while delivering exceptional service to their customers.
Within this role you will predominantly, maintain and repair for the South West covering where your area will be Oxford to Swindon.
This role offers an exciting opportunity to contribute to the growth and success of Kärcher by providing first class professional service and support for industrial cleaning equipment.
Kärcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Kärcher offers a dynamic work environment where employees can excel and grow professionally.
Key Responsibilities for the Senior Regional Service Engineer
Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
Serve as a custodian of the Kärcher brand, embodying the values in all interactions
Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
Complete work orders promptly and accurately, maintaining meticulous records
Manage stock in accordance with customer requirements, ensuring optimal inventory levels
Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
Develop positive relationships with customers and internal teams
Participate in on-the-job coaching and personal development activities
Qualifications and Experience for the Senior Regional Service Engineer
Formal mechanical/electrical qualifications are required
Experience, attributes and skills required for the Senior Regional Service Engineer
Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
Excellent communication skills and ability to work effectively in a team environment
Strong organisational skills with the capacity to manage multiple tasks efficiently
A full UK driving license is essential, with willingness to travel and stay overnight as required
Passport for potential training in Germany is preferred
What's in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities.
The starting salary offered is £38,000 rising to £39,250 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime.
You will receive a fully expensed vehicle, with optional private use, all tools provided.
You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Type: Permanent Location: Oxford, England
Start: 29/05/2024
Salary / Rate: £38000.00 - £39250 per annum + OTE £50K + bonus
Posted: 2024-04-29 14:52:37
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We are looking for a proactive, experienced Contract Administrator to join this successful, established company where you will be providing commercial administration support for sales functions, contract renewals, end of warranty opportunities, and the coordination of proposals and tender documents.
This role is offered on a full time permanent basis and is based in Banbury, three days office and 2 days working from home.
Job role overview
With training you will oversee the Service Contract process, including renewals and end-of-warranty opportunities.
Manage the preparation and submission of request for proposals and other tender documents in compliance with legal and corporation requirements
Main Responsibilities for the Contract Administrator
Create and implement a consistent approach to the set and renewal of service contracts
Ensure timely rollout of tender request for proposals and monitor success rates for continuous improvement
Coordinate the tender process from pre-qualification to final bid submission, contract award, and closeout
Manage contract & tenders LIVE Trackers
Maintain and monitor all contractual records, ensuring alignment with corporate goals
Conduct audits for existing service contracts, managing contract Profit & Loss reports
Ensure accurate and timely entry of service contracts into CRM
Prepare reports on contract status for management
Manage digital storage of signed Service Contracts
Implement and manage a service contract welcome pack
Support the overall service contract value proposition and provide monthly reporting on tender submissions & outcomes
Key Skills and experience required for the Contract Administrator
Previous administration experience
Excellent customer communication skills
Ability to build relationships quickly
Clear communication (written and verbal)
Strong time management, multitasking, and workload prioritisation skills
Competency in MS Office/Google Sheets/Excel and presentation documents
Highly capable individual with a keen eye for detail, consistency, and accuracy
What's in it for you?
This is a great opportunity to join a market leader and very stable company, who offers a collobrative culture and progression opportunities.
The offices are modern bright and offer great facilities.
The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation, the role will also come with flexible working.
You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Type: Permanent Location: Banbury, England
Start: 30/06/2024
Salary / Rate: excellent benefits and salary, hybrid
Posted: 2024-04-28 23:35:03
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As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Kärcher brand while delivering exceptional service to their customers.
Within this role you will predominantly, maintain and repair across the South East covering Kent, Sussex, Surrey and Hampshire.
This role offers an exciting opportunity to contribute to the growth and success of Kärcher by providing first class professional service and support for industrial cleaning equipment.
Kärcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Kärcher offers a dynamic work environment where employees can excel and grow professionally.
Key Responsibilities for the Senior Regional Service Engineer
Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
Serve as a custodian of the Kärcher brand, embodying the values in all interactions
Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
Complete work orders promptly and accurately, maintaining meticulous records
Manage stock in accordance with customer requirements, ensuring optimal inventory levels
Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
Develop positive relationships with customers and internal teams
Participate in on-the-job coaching and personal development activities
Qualifications and Experience for the Senior Regional Service Engineer
Formal mechanical/electrical qualifications are required
Experience, attributes and skills required for the Senior Regional Service Engineer
Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
Excellent communication skills and ability to work effectively in a team environment
Strong organisational skills with the capacity to manage multiple tasks efficiently
A full UK driving license is essential, with willingness to travel and stay overnight as required
Passport for potential training in Germany is preferred
What's in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities.
The starting salary offered is £38,000 rising to £39,250 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime.
You will receive a fully expensed vehicle, with optional private use, all tools provided.
You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more! ....Read more...
Type: Permanent Location: Southampton, England
Start: 26/05/2024
Salary / Rate: £38000 - £39250 per annum + OTE £50K + bonus
Posted: 2024-04-26 13:53:17
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As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Kärcher brand while delivering exceptional service to their customers.
Within this role you will predominantly, maintain and repair across the South East covering Kent, Sussex, Surrey and Hampshire.
This role offers an exciting opportunity to contribute to the growth and success of Kärcher by providing first class professional service and support for industrial cleaning equipment.
Kärcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Kärcher offers a dynamic work environment where employees can excel and grow professionally.
Key Responsibilities for the Senior Regional Service Engineer
Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
Serve as a custodian of the Kärcher brand, embodying the values in all interactions
Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
Complete work orders promptly and accurately, maintaining meticulous records
Manage stock in accordance with customer requirements, ensuring optimal inventory levels
Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
Develop positive relationships with customers and internal teams
Participate in on-the-job coaching and personal development activities
Qualifications and Experience for the Senior Regional Service Engineer
Formal mechanical/electrical qualifications are required
Experience, attributes and skills required for the Senior Regional Service Engineer
Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
Excellent communication skills and ability to work effectively in a team environment
Strong organisational skills with the capacity to manage multiple tasks efficiently
A full UK driving license is essential, with willingness to travel and stay overnight as required
Passport for potential training in Germany is preferred
What's in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities.
The starting salary offered is £38,000 rising to £39,250 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime.
You will receive a fully expensed vehicle, with optional private use, all tools provided.
You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more! ....Read more...
Type: Permanent Location: Kent, England
Start: 26/05/2024
Salary / Rate: £38000 - £39250 per annum + OTE £50K + bonus
Posted: 2024-04-26 13:50:30
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We are looking for an experienced Field Sales Manager to join a leading company within the scientific sector.
You will have a proven track record in driving sales performance, taking charge of managing and developing designated key accounts and leading a small team.
The role is Midlands-based, with flexibility to travel to key locations across the UK.
Key Responsibilities for the Field Sales Manager
Manage day-to-day field sales operations, including team leadership and performance management
Develop and execute an annual sales plan with targets and forecasts across territories and product groups
Conduct monthly business reviews to identify areas for improvement and take corrective actions
Lead sales efforts in key areas such as Key Accounts, large orders, tenders, and framework agreements
Assign sales targets to territories and ensure alignment with the company's long-term plan
Recruit, onboard, and train field sales staff to drive team performance
Develop and implement sales processes for account management and new business development
Identify and convert potential Key Accounts to meet sales targets
Collaborate with Sales & Marketing team to achieve business objectives
Provide regular reports on sales activities, results, and future plans
Experience, attributes and skills required for the Field Sales Manager
Previous experience within a field sales management role
Proven track record of driving sales team performance and managing a small team
Strong leadership skills to motivate and inspire others
Experience in the scientific sector or related industries preferred
Analytical mindset with the ability to identify sales opportunities and drive results through your team
A consultative approach with excellent communication and relationship-building skills
Ability to influence stakeholders at all levels of the organisation
Tenacity and a strong drive to make a difference
Willingness to travel nationally as needed to meet business requirements
What's in it for you?
Work alongside a friendly team of talented individuals who enjoy their work
Receive a comprehensive induction plan, ensuring a thorough understanding of systems, processes, and products
Benefit from regular catchups with your manager, focused on continuous training and development
Receive a competitive salary of £40,000 - £50,000 per annum, accompanied by a bonus equivalent to 25% of the base salary
Be provided with a company car or allowance, as well as all necessary tools to carry out your role effectively
Enjoy a generous holiday entitlement of 25 days per annum plus Christmas closure and 8 bank holidays
....Read more...
Type: Permanent Location: Birmingham, England
Start: 04/06/2024
Salary / Rate: £40000 - £50000 per annum + 25% of base salary bonus
Posted: 2024-04-26 12:09:11
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We're looking for an exceptional team member with strong administrative skills to join this busy department as a Service Coordinator.
You'll provide scheduling and administrative support to both the internal and external customers.
This includes handling general customer service, invoicing, cost estimations, reporting, and processing service contracts.
Based onsite in Banbury the role is full time and permanent with a starting salary of £26,000 with excellent benefits including annual bonus.
Main Responsibilities for the Service Coordinator
Be a brand ambassador, embodying company values at all times
Efficiently schedule work for our field service engineers, adhering to response times and time scales
Creating service purchase orders, gaining supplier invoice approval
Manage and maintain engineer planner
Handle incoming phone calls and emails from customers and the internal team
Resolve complaints and escalate them if needed
Communicate with external and internal customers to manage service requests smoothly
Ensure accuracy in work orders and submit all service-related paperwork promptly
Create and manage cost estimations within the CRM, following customer and contract conditions
Calculating engineer overtime and collating timesheets
Booking engineer travel
Process spare parts orders for accepted cost estimations
Follow up on outstanding purchase orders, cash payments, and open cost estimations
Investigate and resolve technician stock take queries
Address service invoice queries, generate necessary credit paperwork, and maintain smooth invoicing
Generate daily, weekly, and monthly customer reports as required
Required Skills, Experience, Knowledge, and Competencies for the Service Coordinator
Previous experience in a service, customer service, administration, or support role
Able to work in a fast-paced demanding environment
Strong Microsoft Office skills
A knack for teamwork and collaboration
Excellent communication skills with a natural ability to build strong relationships
Proactive and full of initiative
Meticulous and accurate, with a keen eye for detail
What's in it for you?
This is an exciting opportunity to join a thriving, world-leading company that truly values its staff and want you to grow with them, some of the amazing benefits include:
Starting salary of £26,000 plus annual bonus
34 days of holiday (including 8 bank holidays)
Hybrid working after probation
Profit share
Annual bonus
Study support
Sick pay
Life assurance
Pension plan
Staff discounts
Fantastic progression opportunities
....Read more...
Type: Permanent Location: Banbury, England
Start: 01/06/2024
Duration: permanent
Salary / Rate: Up to £26000 per annum + annual bonus
Posted: 2024-04-25 23:35:04
