-
Job Title: Credit Control Admin Assistant Reporting To: Group Credit ManagerLocation: Remote/WilmslowHours of Work: 37.5The RoleAn opportunity has arisen for an Admin Assistant to join our Credit Control team based in Wilmslow.
Key responsibilities, Additional Service one-off billing, Cash allocation , Sending VAT schedules/invoices/statements/copy agreements to clients as requested, Reinstating & set up new direct debits , Managing cancelled direct debit BACS report, Amending bank details on customer accounts, Resolving customer queries, Processing refunds, Calculating settlement figures & processing settlement invoices The Person, Knowledge and experience of credit control processes and procedures is essential, Transactional finance knowledge and understanding, Experience of Microsoft Word, Excel, Outlook, Professional attitude and persona, Positive outlook, Strong work ethic, Able to prioritise workload, Negotiation skills, Ability to communicate with clients and staff at all levels, Generate and maintain solid working relationships with customers and colleaguesAbout UsWe are Citation.
We are far from your average service provider.
Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We are a nice bunch.
We don't do office politics or “that's not my job”.
We listen, support and take ownership.We have been proudly delivering valuable HR and Health and Safety services to SME's across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and who smile while they are doing it.Working for Citation, you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase extra leave, pension contributions and more.
It's a great place to work because of the people we employ.
Fun and professional, we want likeminded individuals who love to love their job (no ‘mood hoovers' here thanks!) and want the Company to succeed.
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £24000.00 per annum + package including travel
Posted: 2025-04-08 13:16:10
-
Customer Success Relationship Manager We are Citation - One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses.
We are part of the Citation Group, which has over 60,000 clients who love us, need us and want to buy more from us.
Having acquired 13 businesses over the last 4 years, which offer products and services that our clients need and want; we're only interested in future growth; we're not finished yet.
As a result, we are looking to expand our Customer Success team, and we are looking for the absolute best to join us.
We pride ourselves on our high levels of customer service, professional conduct, and our friendly working environment.Our Customer Success Relationship Managers are a team who all strive to have a positive influence on the Client Journey and experience they have through the Citation Services.
We are truly passionate about assisting clients where we can with a one team ethos to also support each member of the team and our colleagues around the business.
As a Customer Success Relationship Manager, we are pivotal to support the business in achieving their goals through the retention of clients, identifying uplift opportunities, and ensuring the customer engagement levels with service are maximised with all our client interactions.
There is varied experience throughout the team, but if you are successful, you have the full team's support to understand the role and be the best you can be.What will I be responsible for?, Ensuring that your customers are welcomed to Citation and have an exceptional onboarding experience that sets them up ready to use their new services., Enable your customers to get full use of their products and services, understanding their requirements and maximising opportunities., Ensuring the timely and successful delivery of our solutions according to the customers' needs and objectives., Identifying issues that are on the horizon and working collaboratively with your customer and our colleagues in other areas to prevent them coming to fruition., Operating as the main point of contact for any matters specific .to your clients, this may include queries, info on other products, administration of accounts and expressions of dissatisfaction or complaints., Identifying and growing opportunities within your customer base and collaborating with internal teams to ensure growth and retention attainment., Building and maintaining strong, long-lasting client relationships, working closely with other areas of the business to resolve issues for your customers., Developing a trusted advisor relationship with key stakeholders and executive sponsors., Contacting customers at relevant touchpoints to complete care calls., Assisting with high-severity requests or issue escalations as needed.Who are we looking for?, The successful candidate will have a Customer Success, Account Management and/or Customer Service experience, and be able to demonstrate the ability to communicate, present and influence effectively at all levels of the organisation., You will love to find solutions, have a positive mindset and a natural ability to turn a situation around.
You will be curious by nature and determined to find the best way forward for your customers.
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £25000.00 per annum + package including travel
Posted: 2025-04-08 13:13:26
-
Regional H&S Consultant Location: ManchesterSalary: Up to £50,000 package, including travelDriving Licence needed as travelling to clientsAt Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it., We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.We're also backed by KKR, Hg Capital, and HarbourVest, three of the world's most respected private equity investors.
Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3-5 years and beyond.Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you'll play a critical role in safeguarding our clients' most valuable asset: their people.Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations.
You understand that good health, well-being, and safety aren't just checkboxes—they're about exceptional management and leadership.Your Key Responsibilities, Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., Policy Mastery: Create and implement advanced H&S policies that set clients up for success., Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.This year, we're celebrating an incredible milestone: 30 years of helping businesses thrive.
But we're not resting on our laurels—we're evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.With new government changes reshaping the landscape, businesses need expert guidance more than ever.
As part of our team, you'll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.The Ideal CandidateWe're looking for engaging professionals with a passion for Health & Safety and a people-first approach.
If you meet the following criteria, we'd love to hear from you:, Qualifications: NEBOSH Diploma or equivalent experience., Professional Membership: Cert IOSH or actively working toward Chartered status., People Skills: Exceptional communication and relationship-building abilities., Experience: Whether you're seasoned in the field or have honed your expertise through hands-on work, you'll find a place to grow here., Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed.And the Perks Don't Stop There:, 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., Post-Wedding Bliss: Extra holiday to enjoy life's special moments., Healthcare Cash Plan: Prioritising your health and wellbeing., Pawternity Leave: A day off to welcome your new furry family member.As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £45000.00 - £50000.00 per annum + package including travel
Posted: 2025-04-04 17:21:27
-
Regional H&S AdvisorLocation: VariousSalary: Up to £40,000 package including travelDriving Licence needed as travelling to clientsAt Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it., We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.Kickstart Your Health & Safety Career with Citation - Where Your Potential Meets OpportunityWhy Join Us?Our trailblazing Development Scheme, launched in 2017, has been the springboard for the next generation of Health & Safety stars.
Over the past eight years, we've mastered the art of making training, studying, and working full-time not only achievable but genuinely exciting.
This is your chance to combine your passion with a practical pathway to success in the field.What's in It for You?, Learn from the Best: Work alongside our seasoned consultants, gaining hands-on experience and building your Health & Safety expertise from day one., Funded Training & Qualifications: We'll fully fund your training, guiding you through the NVQ route while you gain practical experience., Tech IOSH as a Foundation: Already Tech IOSH? Great! If not, show us that you have the knowledge and experience to be; we can work together on the rest.
, Structured Progression: Transition from development to a field-based consultant role, with continued support to achieve Cert IOSH and ultimately CMIOSH status., Diverse Growth Opportunities: Dive into advanced areas like fire safety, DSEAR, and environmental monitoring for air, noise, and vibration - the sky's the limit.What We're Looking ForWe're not just hiring for technical skills - we're looking for passionate, driven individuals with big ambitions.
Whether you're already working in Health & Safety or come from a completely different field, we want to hear from you.
Your personality, potential, and hunger to learn matter most.The Role, Full-time, permanent position with a clear path to becoming a Health & Safety Field Consultant., Comprehensive on-the-job training within our field, technical, and content teams., The flexibility to study and work - perfected by us to ensure your success., A driving license is essential by the time you complete the program, as the role involves client site visits.What Happens Next?After successfully completing the scheme, you'll join our team as a fully-fledged Health & Safety Field Consultant.
From there, the opportunities to grow and expand your expertise are endless - whether you want to specialise further, take on leadership roles, or even oversee multiple compliance services.What We're Looking For, Tech IOSH Status: At minimum, you'll need to hold Tech IOSH status, with proof to back it up., Passion for Safety: A genuine enthusiasm for building a rewarding career in Health & Safety is essential., Driving License: While location-dependent, a valid driving license will be required to ensure you're ready for client site visits when the time comes.What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk! ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + package including travel
Posted: 2025-04-04 17:18:39
-
ISO Consultant/ Auditor Location: GlasgowSalary: Up to £57,000 OTEFull time, permanent We provide professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification.
We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better'.
We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification.
Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions.
Our growth plans are ambitious, and we're part of the private equity-owned Citation Group.
Our customer base has grown significantly over the past few years and this growth will continue - that's where you come in.Key tasks , Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards , Conducting both on onsite and offsite audits of client management systems against the requirements of the corresponding ISO Standards , Delivering Internal Audit Training to clients , Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies , Other bespoke services from time to time depending on the needs of the companyWho are we looking for?We are looking for people with a positive outlook, who embrace change and continual improvement displaying a ‘can do' attitude which will instil confidence with our clients to foster brilliant relationships.
You will have experience of conducting audits, ideally externally.
You will be willing to travel to clients within your region and be able to work to defined submission deadlines.
You will hold a valid UK driving licence and have access to own car is required.
For this role, you will need to have the following essential skills: , Client liaison and negotiation skills , High levels of computer literacy , Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards , Present a positive and professional image to internal and external clients , Be highly motivated and able to work with autonomy with great time management , High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations , Confidence and positivity , Can do attitude, embracing changes and continual improvement Here's a taste of the perks we roll out for our extraordinary team members: , 25 Days of Holiday + Bank:?We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. , Birthday Bliss:?Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off because at Citation, we believe in celebrating YOU.
, Post-Wedding Bliss:?Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
, Growing Families:?We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
, Healthcare cash plan:?Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
, Pawternity Leave:?Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! , Community Days:?Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Glasgow, Scotland
Start: ASAP
Salary / Rate: £50000.00 - £57000.00 per annum
Posted: 2025-04-04 17:12:31
-
Catering Assistant (Full Time, 37.5hrs per week)Salary - £24,102 (21 years +), £19,793 (18-20)Contract - PermanentHours - Full time, 37.5hrs per week.
Monday - SundayThe Tank Museum brings the story of tanks and their crews to life with the world's best collection of tanks in modern, awe-inspiring exhibitions.The Catering Assistant will support the Catering Team in its operation of a large and busy restaurant together with several other catering outlets across the Museum site.
The catering team also service external events and functions from our conference facilities.
Contributing to the organisation not only commercially but adding to an excellent all-round visitor experience.As a Catering Assistant, you will be undertaking general kitchen and restaurant duties to support the catering team in delivering the highest standards of food service and the best possible visitor experience.No previous experience necessary, but enthusiasm with the ability to deliver excellent customer service will be required.
Full training will be given.
Excellent staff benefits such as a health cash plan, life assurance, pension, Christmas shut down and much more.
Click Apply to be emailed a link to the recruitment website, where you can complete your application.
Closing date - 23rd April, 2025Interviews - To be held 29th & 30th April 2025 ....Read more...
Type: Permanent Location: Wareham, England
Start: ASAP
Salary / Rate: £19793.00 - £24102.00 per annum + Depending on Age
Posted: 2025-04-04 16:15:22
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The team: Our women's justice services support women in the criminal justice system, women who are homeless or at risk of becoming homeless, and women who may struggle with mental health issues or drugs and alcohol.
We offer a range of help, including emotional and practical support, including one-to-one risk and needs assessments, trauma informed program sessions, like skills and finding safe accommodation.
We support women to cope with difficult circumstances and plan a safer future.
Since delivering specialist services to women who offend for the past 9 years, we have highlighted youth offending as an area of need.
The aim is to address need and multiple disadvantages at the earliest opportunity to reduce reoffending and break the cycle of inter-generational offending. Job Role Job Title: Youth Justice Worker Position available: 1 full-time position (37.5 hours), based across the Black CountrySalary: £25,268.25 - £27,858.29 Closing date: 17 April 2025All interviews will be held via Microsoft Teams. Is this you? We are looking for someone who is dynamic, personal, creative and empathetic to deliver interventions that support and enable youths to make positive changes to their lifestyle.
Experience of holding an active caseload is important along with knowledge of case management systems.The Role: We have an exciting opportunity available within our new Youth Justice Services.This role requires the successful candidate to work within a dynamic team to meet the needs of youth females and are known to either the Youth Offending Service or West Midlands Police.
The project acknowledges the importance of multi-agency working to deliver trauma-informed, safe, and rehabilitative interventions to deter youths from offending.
In addition the support will assist youths to develop key skills to be an active member of society and establish motivation for a prosperous future.
The successful candidate will be based between our head office in West Bromwich and our Office in the Jewellery Quarter; however, may be required to travel to other sites across the region to support our partner agencies.Please note, for this role, enhanced police checks will be required. If you are self-driven, conscientious, hardworking with lots of ambition, we would love to hear from you.Click "Apply" to be emailed information about how to complete your application.
CVs will not be accepted.
Important information for all positionsBlack Country Women's Aid is committed to safeguarding and promoting then welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.Employment checksAs a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.ReferencesFollowing your interview, two employment references will be sought.
One of these should be your current or most recent employer.If you have finished full-time education and you have no employer reference, we will accept a reference from:, a professional from your centre of study, for instance a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank managerDBSAll positions are subject to DBS checks at the relevant level. COVID-19BCWA has adapted services during COVID to support victims of violence and abuse that meet all the latest Government guidance.
Personal Protective Equipment (PPE) is available at all our sites and distributed to all staff as appropriate.Full details of the BCWA Risk Assessment can be found on our website.
Please read this as it provides the framework that we are delivering services against.You will receive appropriate training to undertake the duties of the job on and on and offsite basis and all situations are risk assessed.Management supervision, support and oversight is embedded in our practice to ensure all parties are kept safe. ....Read more...
Type: Permanent Location: West Bromwich, England
Start: ASAP
Salary / Rate: £25268.00 - £27858.00 per annum
Posted: 2025-04-04 15:33:30
-
Management AccountantSalary - 30 - 34k pro rataPart-time but Full-time may be considered60/40 onsite/working from home.I Holland Limited is the most well-known producer of tablet punches and dies in the world.
We have been in business for nearly 80 years and are a true British industrial success.
Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.Reporting to the Financial Controller we are looking for someone responsible for the preparation of management accounts amongst other reports and overseeing general accounting procedures and practices.
The role combines financial and analytical skills to aid senior management with decision-making and promoting long-term financial success for a business.
The role will work alongside the wider Finance team to prepare and produce management accounting reports.Principal duties & responsibilitiesPreparation of Management Accounts, Prepare and report management information for monthly board meetings, Ensure the accuracy and completeness of management accounts., Analyse financial performanceReporting, Prepare and file all statutory accounts and returns within required time limits., Support with year-end audits and any other financial reporting requirements., Prepare monthly VAT returns for the UK and overseas., Manage the Duty Deferment Postponement Account., Reconcile balance supporting calculations, including accruals and prepayments., File all relevant statutory reporting (such as annual returns and national statistics reports).Payroll, Support in preparation of monthly payroll for salaried employees., Reconcile and prepare monthly PAYE returns., Review payroll calculations including overseas payroll., Support in administration of pensions.Corporate Tax:, Support third parties with information required for annual tax calculations., Assist in R&D and Patent Box information collation.Ad Hoc Projects:, Assist the financial function as a whole as required, for example, supporting with debt collection and other necessary finance functions., Support ad hoc projects aimed at improving performance across all areas of the business as directed by the Financial Controller.Key performance indicators in line with core values, Customer focus: High responsiveness to requests.
Sense of ownership., Speed of response: Timely completion of all plans, tasks & assignments, both individual & team-related., Pride in what we do: Work consistently exceeds expectations.
Interacts with other departments to improve quality of deliverables.
Adheres to schedules to deliver a high-quality product., Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance.
Generates and implements multiple beneficial new ideas., Honesty & integrity: Communications with stakeholders are proactive, professional and always conducted in a positive way.
Extremely trustworthy and dependable., Positive attitude: Enthusiastic and can-do stance.
Demonstrates a positive impact on the business despite challenging conditions.
Helps others to remain positive., Compliance with all policies, procedures and safety rules & regulations.Preferred Qualifications, AAT Level 4 Qualified or equivalent qualification would be advantageous, but qualified by experience considered, Excellent communication and interpersonal skills, Ability to contribute to business and process changeClick 'Apply' to forward your CV. ....Read more...
Type: Permanent Location: Long Eaton, England
Start: ASAP
Salary / Rate: £30000.00 - £34000.00 per annum + pro rata
Posted: 2025-04-02 15:27:22
-
PPC Executive Location: Hybrid - split of home and Office (Wilmslow)Salary: Competitive We are the Citation Group.
We offer colleagues and clients an opportunity they will not gain at many other businesses.
We are interested in growth, investment and service excellence.We are looking for a results-focused, enthusiastic, and forward-thinking PPC Executive to join the central marketing team at The Citation Group.
Working within a team of digital delivery specialists, you will help drive forward the PPC strategy and support the Acquisition and Experience Leads with the creation and delivery of the overall digital strategy.You will have experience in managing large and small budgets, working with senior stakeholders, and possess a detailed understanding of digital marketing analytics and what the numbers mean to a business.You'll be joining a fast-growing team and will have the opportunity to work across multiple brands and be part of a business set to triple in size over the next three years.We're a 5x Times Top 100 Employer, and we pride ourselves on being a workplace where individuals thrive.
If you're ready to take the next step in your career and want to work somewhere where you'll really make a difference, this is the role for you.What you will do: , Manage and optimise Google Ads and Microsoft Ads accounts across multiple brands within and outside the UK., Create and manage new/existing marketing campaigns across multiple brands to generate leads and hit KPIs., Work alongside Heads of Marketing to ensure targets are met and tasks are completed in a timely manner., Review analytics, make recommendations and produce reports to analyse with the Digital Lead, Work alongside the internal SEO/digital experience team to maximise synergies., Work alongside Marketing and Dev agencies to continually optimise campaigns and improve performance., Use Salesforce and HubSpot CRM to track successes and inform changes., Understand the full sales cycle and the value of PPC leads within that sales cycle., Have an excellent understanding of data and an ability to quickly parse complex reports to identify trends and key information., Set up A/B tests to drive incremental performance uplifts., Create and optimise paid social campaigns across Meta and LinkedIn.Who we are looking for: , Previous PPC & Paid Social experience in a Digital Marketing role or digital agency environment, Proven experience in generating large volume lead generation activity and achieving maximum ROAS, Strong Google Analytics 4 knowledge and channel marketing analytics, Knowledge of e-commerce / digital P&L, Excellent communication skills and the ability to make commercial decisions based on insight and analysis, Ability to use data to analyse performance and make recommendations, Experience of working alongside agencies, Knowledge of Google Tag Manager and conversion tracking, Comfortable using CMS applications, Knowledge of CRO and how to optimise landing pagesHere's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Posted: 2025-04-02 13:20:17
-
Group Retention Assistant Location: Hybrid - split of home and Office (Wilmslow)The Role:An opportunity has arisen for a Group Retention Assistant to join our finance team based in Wilmslow.
Key responsibilities:, Contact clients who have cancelled their direct debit via telephone, letter & email, Query/complaints resolution, Re-instate direct debits, Secure payment of overdue debt, Manage Dunnings letter processThe Person:, Some knowledge and experience of credit control processes & procedures desirable, Basic knowledge of Liquidation/Insolvency process desirable, Experience of Microsoft Word, Excel, Outlook, Professional attitude and persona, Positive outlook, Strong work ethic, Able to prioritise workload, Negotiation skills, Ability to communicate with clients and staff at all levels, Generate and maintains solid working relationships with customers and colleaguesAbout Us:We are Citation.
We are far from your average service provider.
Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We are a nice bunch.
We don't do office politics or “that's not my job”.
We listen, support and take ownership.We have been proudly delivering valuable HR and Health and Safety services to SME's across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.Working for Citation, you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase extra leave, pension contributions and more.
It's a great place to work because of the people we employ.
Fun and professional, we want likeminded individuals who love to love their job (no ‘mood hoovers' here thanks!) and want the Company to succeed.
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £26500.00 per annum
Posted: 2025-04-02 13:17:11
-
Job Title: Events and Reservations Co-ordinatorLocation: Bromley Court HotelSalary: £27,000 + 10% Incentive after 3-month probationAbout Us:The Bromley Court Hotel is a 4-star property with 111 well-appointed bedrooms and 9 versatile event rooms accommodating 10 to 200 guests.
We pride ourselves on delivering exceptional guest experiences and memorable events.The Role:We are seeking a dynamic and highly organised Events and Reservations Co-ordinator to join our team.
This role is integral in managing and coordinating all aspects of event planning and meeting arrangements.
The role will also offer cover for our Reservation Manager on annual leave dates.
The successful candidate will be responsible for ensuring seamless execution from initial enquiry to the event day, providing exceptional guest experiences.
The sales office is operational 6 days (Monday to Saturday) with a team of 4.
Shift patterns include 8am to 4.30pm, 9am to 5.30pm and 10am to 6.30pm.
Key Responsibilities, Manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail., Serve as the primary point of contact for clients, providing expert guidance and support throughout the planning process., Coordinate with various hotel departments to ensure smooth event execution, including catering, operations, and front-of-house teams., Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business., Process enquiries, quotations, contracts, and confirmations in a timely and professional manner., Conduct show rounds and meetings with clients to discuss their events and arrangements., Monitor reservation systems, ensuring up-to-date records and maximizing occupancy., Ensure proper inventory control of room availability in close collaboration with the Revenue Manager., Handle no show and cancellations in accordance with policy and procedures.
, Revenue generation and timely sales strategies to maximise sales, and average room rate reference the hotel's commercial targets., Handle guest feedback and resolve any issues professionally and efficiently., Prepare reports and maintain accurate records of bookings, revenue, and event details.Skills & Experience Required, Previous experience in event coordination, reservations, or hospitality management., Strong organizational skills with the ability to multitask in a fast-paced environment., Excellent communication and interpersonal skills with a customer-focused approach., Proficiency in reservation systems and Microsoft Office Suite., Ability to work flexible hours, including office shifts and weekends, as required., A passion for hospitality and delivering high-quality experiences.Why Join Us?, Opportunity to work in a prestigious hotel with a great team., Career growth and development opportunities., Competitive salary and a quarterly incentive scheme., Staff benefits, A dynamic and rewarding work environment.If you are enthusiastic about hospitality and have a talent for event coordination and reservations, we would love to hear from you. ....Read more...
Type: Permanent Location: South London, England
Start: ASAP
Salary / Rate: Up to £27000.00 per annum + + 10% Incentive after probation
Posted: 2025-04-02 12:34:18
-
Black Country Women's Aid
Let us introduce ourselves…
Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;
Black Country Women's Aid Community Services include;
, Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country) , Black Country Sexual Abuse Forum , Black Country Counselling Service , Domestic and sexual abuse Children and Young person's service (Black Country) , West Midlands Stalking Service , Ask Marc (Male abuse referral centre)
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other BCWA services and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach.
The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements.
The service works in partnership with other BCWA services and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role
Job Title: Multi-Agency Safeguarding Hub (MASH) Independent Domestic Violence Advisor (IDVA) Position available: 1 full-time position (37.5 hours), covering the Sandwell area Salary: £26,430 - £30,596 Closing date: 15 April 2025
Is this you?
We are looking for a qualified IDVA to join the Community Domestic Abuse Team representing BCWA in the Multi-Agency Safeguarding Hub (MASH).
The IDVA will share their expertise and understanding of domestic abuse with partner agencies working as part of a multi-disciplinary team.
You will be a part of making safeguarding decisions, providing rationales and recommendations of support to victims of abuse.
The Role:
The Multi-Agency Safeguarding Hub (MASH) Independent Domestic Violence Advisor (IDVA) works as part of a multi-disciplinary team alongside a range of professionals to address the safeguarding needs of victims of abuse and their children.
The MASH IDVA will help to identify and assess risk and support needs of victims of domestic abuse.
The main focus of this role is to be a gatekeeper to the referrals coming into the domestic abuse service.
The MASH IDVA will work together with the Single Point of Contact (SPOC) and domestic abuse teams to ensure that actions from the MASH domestic abuse screening are allocated to the domestic abuse team to complete.
If you are self-driven, compassionate and hardworking with lots of ambition we would love to hear from you.
Click "Apply" to be emailed information about how to complete your application.
CVs will not be accepted.
Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice, and all our employees are subject to the following recruitment checks:
Right to work in the UK
Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher , GP or health visitor , a character reference from a person who knows you , a civil servant from a government agency , a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £26430.00 - £30596.00 per annum
Posted: 2025-04-01 08:26:23
-
Black Country Women's Aid
Let us introduce ourselves…
Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;
Black Country Women's Aid Community Services include;
, Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service
, Rape and Sexual Abuse Support Services (Black Country) , Black Country Sexual Abuse Forum , Black Country Counselling Service , Domestic and sexual abuse Children and Young person's service (Black Country) , West Midlands Stalking Service , Ask Marc (Male abuse referral centre)
This position is located within the Community Domestic Violence and Abuse Support Service
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other BCWA services and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach.
The team:
Walsall Council Children's Social Care has implemented the nationally recognised Family Safeguarding approach to working with whole families to support child protection arrangements.
Family Safeguarding Teams are multi-disciplinary and include professionals from children's social care, probation services, mental health and domestic abuse
The Family Safeguarding approach presents a unique opportunity for multi-disciplinary teams to support whole families with all aspects of delivery, reflecting a family focus approach that prioritises safeguarding for children, young people and adults.
Black Country Women's Aid service will second Domestic Abuse Victim support to parents/carers of Young People who are open to a Family Safeguarding support intervention.
The role will be based within the Family Safeguarding teams and work as part of the multi-disciplinary service to improve outcomes for families.
The aim of the roles is to reduce the impact of Domestic Abuse in parents whose children are being supported through a Family Safeguarding intervention by providing evidence-based outcomes.
Collaborative practices between Walsall Council & Black Country Women's Aid will be enhanced through shared learning & training and developing a best practice model within the service.
Job Role
Job Title: Domestic Abuse Practitioner (Family Safeguarding) Position available: 1 full-time position (37.5), based in Walsall Salary: £24,310.04 (unqualified) - £29,139.08 (qualified) Closing date: 29 April 2025 BCWA reserve the right to close this advert before the closing date All interviews will be held via Microsoft Teams
Is this you?
We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults.
The postholder will have a good understanding of the dynamics of domestic abuse and how this can affect victims.
The Role:
The Domestic Abuse Practitioner will work within the family safeguarding team, focusing on providing support to victims of domestic abuse who have been referred from Children's services, specifically those on child in need and child protection plans.
If you are self-driven, conscientious, hardworking with lots of ambition, we would love to hear from you.
Click "Apply" to be emailed information about how to complete your application.
CVs will not be accepted.
Employment checks
As a responsible employer, we adhere to safer recruitment practice, and all our employees are subject to the following recruitment checks:
Right to work in the UK
Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher , GP or health visitor , a character reference from a person who knows you , a civil servant from a government agency , a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Walsall, England
Start: ASAP
Salary / Rate: £24310.00 - £29139.00 per annum
Posted: 2025-04-01 08:22:50
-
Employment Law Advisor Programme Location: Manchester - Hybrid role (3 days in office)
Are you looking to advance your career in employment law and HR? Tired of routine legal roles that progress too slowly? Want to unleash your problem-solving skills and creativity in a fast-paced and demanding but highly rewarding and supportive environment? If so, then your next move awaits…..
We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services.
We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!
If you are already in a role in an HR or legal environment and have been looking for an opportunity to further grow and develop your expertise, then this could be the opportunity for you.
We are looking to build on your existing legal skills and allow you to flourish into the employment law consultant you aspire to be.
And it's not just about your technical expertise; we only employ professionals with personalities who are dedicated to client care.
Our HR and Employment Law Consultants and Solicitors will support you on your learning journey.
There is also an in-house dedicated Service Academy Team, including a Team Coach, to ensure your development remains on track.
Additionally, if you hold a law degree or LPC we will support you through the CilEx route to qualification as an Employment Lawyer. The Role This is a blended Employment Law and HR development role which will see you carry out a diverse range of duties whilst further developing your formal training through an internal training portfolio.
Our client base covers a wide range of UK industries and businesses, so no two days are the same!
Your development will start with updating HR documentation for our clients, ensuring their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes and communicate these changes to our clients.
As your development on each topic progresses, you will take ownership of cases, cultivating relationships with our diverse range of clients.
Our training programme will enable you to provide end-to-end advice to our clients on a wide range of employment law and employment relations issues such as disciplinary and grievance, TUPE, redundancy, recruitment etc.
Finally, throughout the program, you will learn the skills to be able to hold various types of HR meetings for our clients, including but not limited to disciplinary hearings, redundancy consultations and exit negotiations.
The Person , Experience of working in a fast-paced role, ideally within a legal or HR environment , Have an appetite to continue to learn and grow your knowledge in Employment Law, A willingness to undertake regular training and be eager to enhance your knowledge and soft skill practices with potential to undertake a formal qualification , Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential, Display integrity and professionalism at all times, It would be desirable if you held a graduate-level qualification or have completed an HR qualification at the foundation level or above, Receptive to feedback, self-reflection, and continuous self-improvement , Be self-motivated and able to work with autonomy
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Posted: 2025-03-31 17:28:03
-
Employment Law Advisor Programme Location: Wilmslow, Cheshire - Hybrid role (3 days in office)
Are you looking to advance your career in employment law and HR? Tired of routine legal roles that progress too slowly? Want to unleash your problem-solving skills and creativity in a fast-paced and demanding but highly rewarding and supportive environment? If so, then your next move awaits…..
We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services.
We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!
If you are already in a role in an HR or legal environment and have been looking for an opportunity to further grow and develop your expertise, then this could be the opportunity for you.
We are looking to build on your existing legal skills and allow you to flourish into the employment law consultant you aspire to be.
And it's not just about your technical expertise; we only employ professionals with personalities who are dedicated to client care.
Our HR and Employment Law Consultants and Solicitors will support you on your learning journey.
There is also an in-house dedicated Service Academy Team, including a Team Coach, to ensure your development remains on track.
Additionally, if you hold a law degree or LPC we will support you through the CilEx route to qualification as an Employment Lawyer. The Role This is a blended Employment Law and HR development role which will see you carry out a diverse range of duties whilst further developing your formal training through an internal training portfolio.
Our client base covers a wide range of UK industries and businesses, so no two days are the same!
Your development will start with updating HR documentation for our clients, ensuring their contracts of employment, employee handbooks and policies are up to date in line with employment legislation changes and communicate these changes to our clients.
As your development on each topic progresses, you will take ownership of cases, cultivating relationships with our diverse range of clients.
Our training programme will enable you to provide end-to-end advice to our clients on a wide range of employment law and employment relations issues such as disciplinary and grievance, TUPE, redundancy, recruitment etc.
Finally, throughout the program, you will learn the skills to be able to hold various types of HR meetings for our clients, including but not limited to disciplinary hearings, redundancy consultations and exit negotiations.
The Person , Experience of working in a fast-paced role, ideally within a legal or HR environment , Have an appetite to continue to learn and grow your knowledge in Employment Law, A willingness to undertake regular training and be eager to enhance your knowledge and soft skill practices with potential to undertake a formal qualification , Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential, Display integrity and professionalism at all times, It would be desirable if you held a graduate-level qualification or have completed an HR qualification at the foundation level or above, Receptive to feedback, self-reflection, and continuous self-improvement , Be self-motivated and able to work with autonomy
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Posted: 2025-03-31 17:26:22
-
Business Development Associate (BDA) - Join the 2025 Revolution!Working pattern: Hybrid/ RemoteSalary: up to £28,000
At HS Direct, we're not just shaping the industry—we're leading it.
As a Business Development Associate (BDA), you'll be at the forefront of our growth, transforming warm leads into long-term client relationships through tailored, impactful solutions.
This isn't just a job; it's your chance to be a key player in a game-changing year.
Your Role:In this dynamic position, you'll manage the entire sales cycle, from engaging with pre-qualified warm leads to onboarding delighted clients.
You'll work closely with prospects to understand their needs, deliver compelling online demonstrations, and close deals that drive both their success and ours.
Key Responsibilities:, Warm Lead Engagement: Handle pre-qualified leads and build rapport with potential clients, ensuring each interaction is professional and impactful., End-to-End Sales Management: Own the entire sales journey—from first contact to closing the deal—ensuring a seamless and satisfying experience for clients., Needs Analysis: Identify client challenges and present tailored solutions that demonstrate the value of HS Direct's services., Expert Demonstrations: Conduct engaging and informative online presentations that showcase how our offerings can transform their businesses., Pipeline Management: Track and manage opportunities using CRM tools, maintaining accurate records and updates., Exceed Targets: Consistently achieve and surpass sales goals, contributing to the team's outstanding performance., Collaboration: Work closely with sales, marketing, and client support teams to develop cohesive strategies that maximise results.
Who You Are:You thrive in a fast-paced, rewarding environment where results matter.
With a proven track record in sales and a passion for client success, you bring:
, Exceptional communication and interpersonal skills., The ability to listen, analyse, and match solutions to client needs., Confidence in leading online demos and articulating value propositions., A self-motivated, goal-oriented mindset with resilience to overcome challenges., Proficiency with CRM tools and a tech-savvy approach to managing workflows.
What's In It for You?We believe in celebrating success, and at HS Direct, your hard work is recognised and rewarded like nowhere else.
Here's what you can expect:
, Competitive Base Salary: £24,000-£28,000, with the opportunity to earn much more through performance., Unlimited Earning Potential: A lucrative commission scheme where top performers can double or even quadruple their earnings.
, Generous Benefits:o 25 days of holiday plus bank holidays.o Your birthday off—because you deserve to celebrate!o Extra holiday for newlyweds.o Luxury retreats for top achievers, including 5-star weekend getaways.o Vouchers and support for growing families.o Comprehensive private healthcare cash plan for peace of mind., Flexibility: Enjoy a remote environment - working from home and traveling into our office one day a month - all expenses paid for.
Why Choose HS Direct?At HS Direct, success is a lifestyle.
Our culture is built on empowerment, innovation, and passion for excellence.
Here, your achievements shape the future, and your career will never stop growing.Ready to Own 2025? Apply Now!
If you're hungry for success, driven by challenges, and eager to define your career on your terms, now's your moment.
Join HS Direct in 2025—a year of growth, innovation, and limitless possibilities.
/986 ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: £25000.00 - £28000.00 per annum
Posted: 2025-03-31 15:58:05
-
Business Development Associate (BDA) - Join the 2025 Revolution!Working pattern: Hybrid/ RemoteSalary: up to £28,000
At HS Direct, we're not just shaping the industry—we're leading it.
As a Business Development Associate (BDA), you'll be at the forefront of our growth, transforming warm leads into long-term client relationships through tailored, impactful solutions.
This isn't just a job; it's your chance to be a key player in a game-changing year.
Your Role:In this dynamic position, you'll manage the entire sales cycle, from engaging with pre-qualified warm leads to onboarding delighted clients.
You'll work closely with prospects to understand their needs, deliver compelling online demonstrations, and close deals that drive both their success and ours.
Key Responsibilities:, Warm Lead Engagement: Handle pre-qualified leads and build rapport with potential clients, ensuring each interaction is professional and impactful., End-to-End Sales Management: Own the entire sales journey—from first contact to closing the deal—ensuring a seamless and satisfying experience for clients., Needs Analysis: Identify client challenges and present tailored solutions that demonstrate the value of HS Direct's services., Expert Demonstrations: Conduct engaging and informative online presentations that showcase how our offerings can transform their businesses., Pipeline Management: Track and manage opportunities using CRM tools, maintaining accurate records and updates., Exceed Targets: Consistently achieve and surpass sales goals, contributing to the team's outstanding performance., Collaboration: Work closely with sales, marketing, and client support teams to develop cohesive strategies that maximise results.
Who You Are:You thrive in a fast-paced, rewarding environment where results matter.
With a proven track record in sales and a passion for client success, you bring:
, Exceptional communication and interpersonal skills., The ability to listen, analyse, and match solutions to client needs., Confidence in leading online demos and articulating value propositions., A self-motivated, goal-oriented mindset with resilience to overcome challenges., Proficiency with CRM tools and a tech-savvy approach to managing workflows.
What's In It for You?We believe in celebrating success, and at HS Direct, your hard work is recognised and rewarded like nowhere else.
Here's what you can expect:
, Competitive Base Salary: £24,000-£28,000, with the opportunity to earn much more through performance., Unlimited Earning Potential: A lucrative commission scheme where top performers can double or even quadruple their earnings.
, Generous Benefits:o 25 days of holiday plus bank holidays.o Your birthday off—because you deserve to celebrate!o Extra holiday for newlyweds.o Luxury retreats for top achievers, including 5-star weekend getaways.o Vouchers and support for growing families.o Comprehensive private healthcare cash plan for peace of mind., Flexibility: Enjoy a remote environment - working from home and traveling into our office one day a month - all expenses paid for.
Why Choose HS Direct?At HS Direct, success is a lifestyle.
Our culture is built on empowerment, innovation, and passion for excellence.
Here, your achievements shape the future, and your career will never stop growing.Ready to Own 2025? Apply Now!
If you're hungry for success, driven by challenges, and eager to define your career on your terms, now's your moment.
Join HS Direct in 2025—a year of growth, innovation, and limitless possibilities.
/986 ....Read more...
Type: Permanent Location: Kingston Upon Hull, England
Start: ASAP
Salary / Rate: £25000.00 - £28000.00 per annum
Posted: 2025-03-31 15:56:44
-
Business Development Associate (BDA) - Join the 2025 Revolution!Working pattern: Hybrid/ RemoteSalary: up to £28,000
At HS Direct, we're not just shaping the industry—we're leading it.
As a Business Development Associate (BDA), you'll be at the forefront of our growth, transforming warm leads into long-term client relationships through tailored, impactful solutions.
This isn't just a job; it's your chance to be a key player in a game-changing year.
Your Role:In this dynamic position, you'll manage the entire sales cycle, from engaging with pre-qualified warm leads to onboarding delighted clients.
You'll work closely with prospects to understand their needs, deliver compelling online demonstrations, and close deals that drive both their success and ours.
Key Responsibilities:, Warm Lead Engagement: Handle pre-qualified leads and build rapport with potential clients, ensuring each interaction is professional and impactful., End-to-End Sales Management: Own the entire sales journey—from first contact to closing the deal—ensuring a seamless and satisfying experience for clients., Needs Analysis: Identify client challenges and present tailored solutions that demonstrate the value of HS Direct's services., Expert Demonstrations: Conduct engaging and informative online presentations that showcase how our offerings can transform their businesses., Pipeline Management: Track and manage opportunities using CRM tools, maintaining accurate records and updates., Exceed Targets: Consistently achieve and surpass sales goals, contributing to the team's outstanding performance., Collaboration: Work closely with sales, marketing, and client support teams to develop cohesive strategies that maximise results.
Who You Are:You thrive in a fast-paced, rewarding environment where results matter.
With a proven track record in sales and a passion for client success, you bring:
, Exceptional communication and interpersonal skills., The ability to listen, analyse, and match solutions to client needs., Confidence in leading online demos and articulating value propositions., A self-motivated, goal-oriented mindset with resilience to overcome challenges., Proficiency with CRM tools and a tech-savvy approach to managing workflows.
What's In It for You?We believe in celebrating success, and at HS Direct, your hard work is recognised and rewarded like nowhere else.
Here's what you can expect:
, Competitive Base Salary: £24,000-£28,000, with the opportunity to earn much more through performance., Unlimited Earning Potential: A lucrative commission scheme where top performers can double or even quadruple their earnings.
, Generous Benefits:o 25 days of holiday plus bank holidays.o Your birthday off—because you deserve to celebrate!o Extra holiday for newlyweds.o Luxury retreats for top achievers, including 5-star weekend getaways.o Vouchers and support for growing families.o Comprehensive private healthcare cash plan for peace of mind., Flexibility: Enjoy a remote environment - working from home and traveling into our office one day a month - all expenses paid for.
Why Choose HS Direct?At HS Direct, success is a lifestyle.
Our culture is built on empowerment, innovation, and passion for excellence.
Here, your achievements shape the future, and your career will never stop growing.Ready to Own 2025? Apply Now!
If you're hungry for success, driven by challenges, and eager to define your career on your terms, now's your moment.
Join HS Direct in 2025—a year of growth, innovation, and limitless possibilities.
/986 ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £25000.00 - £28000.00 per annum
Posted: 2025-03-31 15:50:52
-
BDC RemoteWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum
At Citation, we're not just another company - we're a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services.
For the past 30 years, we've been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions.
As we celebrate this incredible milestone, we're looking ahead to our most ambitious chapter yet.
2025 is set to be a transformational year for Citation, with record-breaking sales goals and the biggest bonus pot in our history on the line.
The opportunity to grow with us has never been greater, and we want YOU to be part of this exciting journey.
Why Choose Citation? Here's Why:We're not just celebrating 30 years of stability and success - we're doubling down on our commitment to innovation, empowerment, and growth:, Leaders in the Industry: For three decades, we've been at the forefront of business services.
As one of the UK's largest providers, we continue to set the standard for excellence., Empowerment Culture: At Citation, we believe in unlocking potential.
Your growth is our priority, and we'll equip you with everything you need to succeed and thrive., Innovation at Our Core: Staying ahead means creating the future, and we've been doing just that for 30 years.
Join a company that's always driving forward., Award-Winning Workplace: Recognised as one of the UK's Top 100 Best Companies to Work For - four times! We've created an environment where passion fuels excellence., Stability Meets Growth: With 30 years of success, backed by KKR, Hg Capital, and HarbourVest, we're combining the strength of experience with the excitement of expansion.
The RoleAs part of our high-performing sales team, you'll be on the front line of Citation's growth.
You'll connect with potential clients to showcase how our services can transform their businesses, and you'll play a pivotal role in our 30th-year celebration of success by driving the next wave of innovation and results.
What You'll Be Doing:
, Prospecting: Identify and connect with decision-makers in key industries., Outbound Calling: Engage prospects, uncover their needs, and present tailored solutions., Building Relationships: Cultivate trust and position yourself as a trusted advisor., Pipeline Management: Stay on top of leads and opportunities using our CRM system., Achieving Targets: Consistently surpass monthly and quarterly sales goals., Staying Ahead: Be an expert in industry trends and what sets Citation apart from competitors., Collaborating Across Teams: Work closely with sales, marketing, and other teams to craft strategies that drive results.
Who You Are
We're looking for motivated, results-driven professionals who:
, Have a proven track record in outbound calling and B2B sales., Possess exceptional communication and negotiation skills., Are self-motivated, resilient, and thrive in a competitive environment., Are tech-savvy and comfortable using CRM tools to manage leads and performance., Have a growth mindset and want to contribute to a business that's expanding rapidly while celebrating its legacy.
Why Now?
This year, as we mark 30 years of success, we're not just reflecting on our achievements - we're laying the groundwork for our most ambitious future yet.
There's never been a more exciting time to join Citation.
The opportunities for career growth, earning potential, and being part of something extraordinary are unmatched.
What You'll Get from Us
At Citation, we invest in you, both professionally and personally:, 33 days of annual leave (including bank holidays) plus your birthday off!, Access to wellbeing support and a health cash plan., Recognition, incentives, and rewards for your hard work and success., Ongoing learning and development opportunities to help you thrive., A fun, professional, and supportive culture that champions growth, trust, and success.
When you join Citation, you'll be part of a team that celebrates milestones, supports innovation, and values every individual.
You'll grow alongside a company that's 30 years strong and still evolving.
Join us in shaping the next chapter of Citation's success.
Be part of a team where passion meets opportunity and make 2025 a year to remember - for you and for Citation.
Let's celebrate the future together. ....Read more...
Type: Permanent Location: Glasgow, Scotland
Start: ASAP
Salary / Rate: £25000.00 - £28000.00 per annum
Posted: 2025-03-31 15:40:43
-
Customer Success ManagerWorking pattern: Hybrid
We are Citation.
We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies! If you don't know who we are, google us….
We're one of the top 100 companies in the UK to work for with an industry-leading client retention rate and thousands of very happy customers - Our 5
* Trustpilot and Glassdoor reviews speak for themselves!
Citation is one of the UK's biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses.
We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
The RoleYou will be responsible for meeting with key business executives and stakeholders to develop long-term relationships with your portfolio of assigned clients and to ensure the client retention rate of 92%.
You will provide support at the pre-sale stage with larger clients to introduce your role and post-sale you will liaise between clients and cross-functional internal teams to ensure the timely and successful onboarding and delivery of our solutions according to client needs.
, Operate as the lead point of contact for all matters specific to your clients and deliver an adaptive and proactive customer relationship management approach , Create a customer success roadmap to coordinate the onboarding process and handover to service colleagues , Carry out detailed and planned agenda-driven account reviews with stakeholders and communicate updates to internal teams , Build and maintain strong, long-lasting client relationships and maintain a presence throughout the client life cycle , Maximise the use of your 3 days working from your home office (or our offices) to plan, prepare and actively contact your portfolio of clients , Optimise your 2 days in the field carrying out agenda-driven client meetings , Forecast and track key account metrics , Identify and grow opportunities within territory and collaborate with internal teams to ensure growth/retention attainment , Consistently deliver plus 1% to enhance client experience and subsequent NPS ratings
Key performance indicators (subject to change in line with business needs) , Financial -Demonstrate an increase in annual contract value/total contract value.
-Increase revenue by optimising the guided selling approach to introduce additional products to clients.
, Client retention -Attain your personal portfolio targets to achieve the overall 92% client retention rate.
-Increase Net Promoter Scores (NPS) in line with company goals and act upon valuable client insights to improve service delivery and ultimately client retention.
, Process -Produce productivity returns by maintaining key account information and detail of your interactions with your clients using our internal and CRM systems.
The Person The ideal candidate for our role will demonstrate the following skills and attributes: , Proven field-based account management or other relevant experience in a volume-based SME environment , Well-presented, confident, articulate, personable and well-motivated, Demonstrate a resolution-based approach , Able to demonstrate their proficiency in undertaking video call meetings as well as face-to-face interactions with clients, Track record of meeting and exceeding targets/KPIs We're a great bunch of people to work with because we care so much about our colleagues and culture.
We're not interested in hierarchy or politics, just getting things done and enabling people to be their brilliant selves
Apply now.
Come join us. ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Posted: 2025-03-31 15:26:39
-
AST - Client SalesWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum
At Citation, we offer something unique for both our colleagues and clients - an opportunity to grow, thrive, and succeed like nowhere else.
As we celebrate 30 years of excellence, our focus remains on growth, investment, and service quality.We're one of the UK's biggest providers of Health & Safety, HR, Employment Law, and ISO services.
But what really sets us apart is our people.
At Citation, we bring our personalities to work, not just our expertise.
With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships.
We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
We're also backed by KKR, Hg Capital, and HarbourVest, three of the world's most respected private equity investors.
Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3-5 years and beyond.
The roleAs a Client Sales Executive, you'll play a vital role in our journey of empowering businesses.
By engaging with our existing clients, you'll uncover their unique needs and showcase how Citation's additional services can drive their success.
Key Responsibilities, Client Engagement: Connect with our established client base to understand their business challenges and recommend tailored solutions., Relationship Building: Build and nurture trusted relationships, becoming a go-to advisor for clients seeking to grow and succeed., Solution Selling: Showcase how Citation's range of services can bring lasting value to their businesses, delivering compelling, client-focused pitches., Objection Handling: Address concerns with professionalism, clarity, and confidence, positioning our services as essential to their goals., Pipeline Management: Stay organised and efficient by tracking and managing your leads through our CRM tools, ensuring a targeted and effective sales approach., Collaborative Success: Work closely with internal teams, aligning on strategies to deliver exceptional outcomes for both Citation and our clients.What Makes You Perfect for the Role? We're looking for someone with the drive and skills to make an impact:, Proven Sales Experience: A successful track record of meeting or exceeding targets in a sales environment., Client-Focused Mindset: The ability to step into the client's shoes, identify their needs, and offer transformative solutions., Exceptional Communication Skills: Confidence, clarity, and adaptability to connect with diverse audiences., Resilience and Drive: You're goal-oriented, motivated by challenges, and thrive on achieving success., Tech-Savviness: Comfortable using CRM systems and digital tools to manage pipelines and streamline communication.
Why Join Citation in 2025?
This isn't just another sales role - it's an opportunity to be part of something bigger.
As we celebrate 30 years of empowering businesses, Citation continues to combine stability with a forward-thinking, ambitious vision for growth.
Here's why now is the perfect time to join:
, 30 Years of Trust and Leadership: For three decades, we've been at the forefront of compliance and business services, trusted by 60,000+ clients nationwide., Empowerment and Impact: Your work directly helps businesses overcome challenges, achieve their goals, and thrive in a complex world., Innovation at Our Core: As a company that continuously evolves, we're always looking for ways to do things better - for our clients and our teams., Collaborative and Purpose-Driven Culture: Be part of a team that values your ideas, celebrates teamwork, and shares success., Future-Ready Opportunities: As we build on 30 years of success, our plans for growth offer exceptional opportunities for career progression and development, Uncapped Bonuses: Your efforts drive results - and your earning potential reflects it., Personal Development: Access to training, resources, and career progression opportunities designed to help you grow., Wellbeing Benefits: Enjoy 33 days of annual leave (including bank holidays) plus your birthday off, along with wellbeing support and a health cash plan., Recognition and Incentives: Hard work doesn't go unnoticed.
Expect regular rewards and incentives to keep you motivated., Inclusive, Fun Workplace: Work in an environment where you're surrounded by passionate, driven colleagues who genuinely enjoy what they do.
Be Part of Our Next ChapterThis year isn't just about celebrating 30 years of success - it's about building the future.
At Citation, you'll have the chance to grow alongside a company that's stronger than ever, with opportunities to make a real impact on clients and your career.
If you're motivated by challenges, passionate about delivering results, and ready to be part of something exceptional, this is your moment to shine. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £25000.00 - £28000.00 per annum
Posted: 2025-03-31 15:25:05
-
AST - Client SalesWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum
At Citation, we offer something unique for both our colleagues and clients - an opportunity to grow, thrive, and succeed like nowhere else.
As we celebrate 30 years of excellence, our focus remains on growth, investment, and service quality.We're one of the UK's biggest providers of Health & Safety, HR, Employment Law, and ISO services.
But what really sets us apart is our people.
At Citation, we bring our personalities to work, not just our expertise.
With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships.
We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
We're also backed by KKR, Hg Capital, and HarbourVest, three of the world's most respected private equity investors.
Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3-5 years and beyond.
The roleAs a Client Sales Executive, you'll play a vital role in our journey of empowering businesses.
By engaging with our existing clients, you'll uncover their unique needs and showcase how Citation's additional services can drive their success.
Key Responsibilities, Client Engagement: Connect with our established client base to understand their business challenges and recommend tailored solutions., Relationship Building: Build and nurture trusted relationships, becoming a go-to advisor for clients seeking to grow and succeed., Solution Selling: Showcase how Citation's range of services can bring lasting value to their businesses, delivering compelling, client-focused pitches., Objection Handling: Address concerns with professionalism, clarity, and confidence, positioning our services as essential to their goals., Pipeline Management: Stay organised and efficient by tracking and managing your leads through our CRM tools, ensuring a targeted and effective sales approach., Collaborative Success: Work closely with internal teams, aligning on strategies to deliver exceptional outcomes for both Citation and our clients.What Makes You Perfect for the Role? We're looking for someone with the drive and skills to make an impact:, Proven Sales Experience: A successful track record of meeting or exceeding targets in a sales environment., Client-Focused Mindset: The ability to step into the client's shoes, identify their needs, and offer transformative solutions., Exceptional Communication Skills: Confidence, clarity, and adaptability to connect with diverse audiences., Resilience and Drive: You're goal-oriented, motivated by challenges, and thrive on achieving success., Tech-Savviness: Comfortable using CRM systems and digital tools to manage pipelines and streamline communication.
Why Join Citation in 2025?
This isn't just another sales role - it's an opportunity to be part of something bigger.
As we celebrate 30 years of empowering businesses, Citation continues to combine stability with a forward-thinking, ambitious vision for growth.
Here's why now is the perfect time to join:
, 30 Years of Trust and Leadership: For three decades, we've been at the forefront of compliance and business services, trusted by 60,000+ clients nationwide., Empowerment and Impact: Your work directly helps businesses overcome challenges, achieve their goals, and thrive in a complex world., Innovation at Our Core: As a company that continuously evolves, we're always looking for ways to do things better - for our clients and our teams., Collaborative and Purpose-Driven Culture: Be part of a team that values your ideas, celebrates teamwork, and shares success., Future-Ready Opportunities: As we build on 30 years of success, our plans for growth offer exceptional opportunities for career progression and development, Uncapped Bonuses: Your efforts drive results - and your earning potential reflects it., Personal Development: Access to training, resources, and career progression opportunities designed to help you grow., Wellbeing Benefits: Enjoy 33 days of annual leave (including bank holidays) plus your birthday off, along with wellbeing support and a health cash plan., Recognition and Incentives: Hard work doesn't go unnoticed.
Expect regular rewards and incentives to keep you motivated., Inclusive, Fun Workplace: Work in an environment where you're surrounded by passionate, driven colleagues who genuinely enjoy what they do.
Be Part of Our Next ChapterThis year isn't just about celebrating 30 years of success - it's about building the future.
At Citation, you'll have the chance to grow alongside a company that's stronger than ever, with opportunities to make a real impact on clients and your career.
If you're motivated by challenges, passionate about delivering results, and ready to be part of something exceptional, this is your moment to shine. ....Read more...
Type: Permanent Location: Edinburgh, Scotland
Start: ASAP
Salary / Rate: £25000.00 - £28000.00 per annum
Posted: 2025-03-31 15:19:52
-
AST - Client SalesWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum
At Citation, we offer something unique for both our colleagues and clients - an opportunity to grow, thrive, and succeed like nowhere else.
As we celebrate 30 years of excellence, our focus remains on growth, investment, and service quality.We're one of the UK's biggest providers of Health & Safety, HR, Employment Law, and ISO services.
But what really sets us apart is our people.
At Citation, we bring our personalities to work, not just our expertise.
With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships.
We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
We're also backed by KKR, Hg Capital, and HarbourVest, three of the world's most respected private equity investors.
Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3-5 years and beyond.
The roleAs a Client Sales Executive, you'll play a vital role in our journey of empowering businesses.
By engaging with our existing clients, you'll uncover their unique needs and showcase how Citation's additional services can drive their success.
Key Responsibilities, Client Engagement: Connect with our established client base to understand their business challenges and recommend tailored solutions., Relationship Building: Build and nurture trusted relationships, becoming a go-to advisor for clients seeking to grow and succeed., Solution Selling: Showcase how Citation's range of services can bring lasting value to their businesses, delivering compelling, client-focused pitches., Objection Handling: Address concerns with professionalism, clarity, and confidence, positioning our services as essential to their goals., Pipeline Management: Stay organised and efficient by tracking and managing your leads through our CRM tools, ensuring a targeted and effective sales approach., Collaborative Success: Work closely with internal teams, aligning on strategies to deliver exceptional outcomes for both Citation and our clients.What Makes You Perfect for the Role? We're looking for someone with the drive and skills to make an impact:, Proven Sales Experience: A successful track record of meeting or exceeding targets in a sales environment., Client-Focused Mindset: The ability to step into the client's shoes, identify their needs, and offer transformative solutions., Exceptional Communication Skills: Confidence, clarity, and adaptability to connect with diverse audiences., Resilience and Drive: You're goal-oriented, motivated by challenges, and thrive on achieving success., Tech-Savviness: Comfortable using CRM systems and digital tools to manage pipelines and streamline communication.
Why Join Citation in 2025?
This isn't just another sales role - it's an opportunity to be part of something bigger.
As we celebrate 30 years of empowering businesses, Citation continues to combine stability with a forward-thinking, ambitious vision for growth.
Here's why now is the perfect time to join:
, 30 Years of Trust and Leadership: For three decades, we've been at the forefront of compliance and business services, trusted by 60,000+ clients nationwide., Empowerment and Impact: Your work directly helps businesses overcome challenges, achieve their goals, and thrive in a complex world., Innovation at Our Core: As a company that continuously evolves, we're always looking for ways to do things better - for our clients and our teams., Collaborative and Purpose-Driven Culture: Be part of a team that values your ideas, celebrates teamwork, and shares success., Future-Ready Opportunities: As we build on 30 years of success, our plans for growth offer exceptional opportunities for career progression and development, Uncapped Bonuses: Your efforts drive results - and your earning potential reflects it., Personal Development: Access to training, resources, and career progression opportunities designed to help you grow., Wellbeing Benefits: Enjoy 33 days of annual leave (including bank holidays) plus your birthday off, along with wellbeing support and a health cash plan., Recognition and Incentives: Hard work doesn't go unnoticed.
Expect regular rewards and incentives to keep you motivated., Inclusive, Fun Workplace: Work in an environment where you're surrounded by passionate, driven colleagues who genuinely enjoy what they do.
Be Part of Our Next ChapterThis year isn't just about celebrating 30 years of success - it's about building the future.
At Citation, you'll have the chance to grow alongside a company that's stronger than ever, with opportunities to make a real impact on clients and your career.
If you're motivated by challenges, passionate about delivering results, and ready to be part of something exceptional, this is your moment to shine. ....Read more...
Type: Permanent Location: Belfast, Northern Ireland
Start: ASAP
Salary / Rate: £25000.00 - £28000.00 per annum
Posted: 2025-03-31 15:18:45
-
BDC RemoteWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum
At Citation, we're not just another company - we're a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services.
For the past 30 years, we've been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions.
As we celebrate this incredible milestone, we're looking ahead to our most ambitious chapter yet.
2025 is set to be a transformational year for Citation, with record-breaking sales goals and the biggest bonus pot in our history on the line.
The opportunity to grow with us has never been greater, and we want YOU to be part of this exciting journey.
Why Choose Citation? Here's Why:We're not just celebrating 30 years of stability and success - we're doubling down on our commitment to innovation, empowerment, and growth:, Leaders in the Industry: For three decades, we've been at the forefront of business services.
As one of the UK's largest providers, we continue to set the standard for excellence., Empowerment Culture: At Citation, we believe in unlocking potential.
Your growth is our priority, and we'll equip you with everything you need to succeed and thrive., Innovation at Our Core: Staying ahead means creating the future, and we've been doing just that for 30 years.
Join a company that's always driving forward., Award-Winning Workplace: Recognised as one of the UK's Top 100 Best Companies to Work For - four times! We've created an environment where passion fuels excellence., Stability Meets Growth: With 30 years of success, backed by KKR, Hg Capital, and HarbourVest, we're combining the strength of experience with the excitement of expansion.
The RoleAs part of our high-performing sales team, you'll be on the front line of Citation's growth.
You'll connect with potential clients to showcase how our services can transform their businesses, and you'll play a pivotal role in our 30th-year celebration of success by driving the next wave of innovation and results.
What You'll Be Doing:, Prospecting: Identify and connect with decision-makers in key industries., Outbound Calling: Engage prospects, uncover their needs, and present tailored solutions., Building Relationships: Cultivate trust and position yourself as a trusted advisor., Pipeline Management: Stay on top of leads and opportunities using our CRM system., Achieving Targets: Consistently surpass monthly and quarterly sales goals., Staying Ahead: Be an expert in industry trends and what sets Citation apart from competitors., Collaborating Across Teams: Work closely with sales, marketing, and other teams to craft strategies that drive results.
Who You AreWe're looking for motivated, results-driven professionals who:, Have a proven track record in outbound calling and B2B sales., Possess exceptional communication and negotiation skills., Are self-motivated, resilient, and thrive in a competitive environment., Are tech-savvy and comfortable using CRM tools to manage leads and performance., Have a growth mindset and want to contribute to a business that's expanding rapidly while celebrating its legacy.
Why Now?This year, as we mark 30 years of success, we're not just reflecting on our achievements - we're laying the groundwork for our most ambitious future yet.
There's never been a more exciting time to join Citation.
The opportunities for career growth, earning potential, and being part of something extraordinary are unmatched.
What You'll Get from UsAt Citation, we invest in you, both professionally and personally:, 33 days of annual leave (including bank holidays) plus your birthday off!, Access to wellbeing support and a health cash plan., Recognition, incentives, and rewards for your hard work and success., Ongoing learning and development opportunities to help you thrive., A fun, professional, and supportive culture that champions growth, trust, and success.
When you join Citation, you'll be part of a team that celebrates milestones, supports innovation, and values every individual.
You'll grow alongside a company that's 30 years strong and still evolving.
Join us in shaping the next chapter of Citation's success.
Be part of a team where passion meets opportunity and make 2025 a year to remember - for you and for Citation.
Let's celebrate the future together. ....Read more...
Type: Permanent Location: Belfast, Northern Ireland
Start: ASAP
Salary / Rate: £25000.00 - £28000.00 per annum
Posted: 2025-03-31 15:18:23
-
AST - Client SalesWorking pattern: Hybrid/ RemoteSalary: up to £28,000 per annum
At Citation, we offer something unique for both our colleagues and clients - an opportunity to grow, thrive, and succeed like nowhere else.
As we celebrate 30 years of excellence, our focus remains on growth, investment, and service quality.We're one of the UK's biggest providers of Health & Safety, HR, Employment Law, and ISO services.
But what really sets us apart is our people.
At Citation, we bring our personalities to work, not just our expertise.
With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships.
We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
We're also backed by KKR, Hg Capital, and HarbourVest, three of the world's most respected private equity investors.
Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3-5 years and beyond.
The roleAs a Client Sales Executive, you'll play a vital role in our journey of empowering businesses.
By engaging with our existing clients, you'll uncover their unique needs and showcase how Citation's additional services can drive their success.
Key Responsibilities, Client Engagement: Connect with our established client base to understand their business challenges and recommend tailored solutions., Relationship Building: Build and nurture trusted relationships, becoming a go-to advisor for clients seeking to grow and succeed., Solution Selling: Showcase how Citation's range of services can bring lasting value to their businesses, delivering compelling, client-focused pitches., Objection Handling: Address concerns with professionalism, clarity, and confidence, positioning our services as essential to their goals., Pipeline Management: Stay organised and efficient by tracking and managing your leads through our CRM tools, ensuring a targeted and effective sales approach., Collaborative Success: Work closely with internal teams, aligning on strategies to deliver exceptional outcomes for both Citation and our clients.What Makes You Perfect for the Role? We're looking for someone with the drive and skills to make an impact:, Proven Sales Experience: A successful track record of meeting or exceeding targets in a sales environment., Client-Focused Mindset: The ability to step into the client's shoes, identify their needs, and offer transformative solutions., Exceptional Communication Skills: Confidence, clarity, and adaptability to connect with diverse audiences., Resilience and Drive: You're goal-oriented, motivated by challenges, and thrive on achieving success., Tech-Savviness: Comfortable using CRM systems and digital tools to manage pipelines and streamline communication.
Why Join Citation in 2025?
This isn't just another sales role - it's an opportunity to be part of something bigger.
As we celebrate 30 years of empowering businesses, Citation continues to combine stability with a forward-thinking, ambitious vision for growth.
Here's why now is the perfect time to join:
, 30 Years of Trust and Leadership: For three decades, we've been at the forefront of compliance and business services, trusted by 60,000+ clients nationwide., Empowerment and Impact: Your work directly helps businesses overcome challenges, achieve their goals, and thrive in a complex world., Innovation at Our Core: As a company that continuously evolves, we're always looking for ways to do things better - for our clients and our teams., Collaborative and Purpose-Driven Culture: Be part of a team that values your ideas, celebrates teamwork, and shares success., Future-Ready Opportunities: As we build on 30 years of success, our plans for growth offer exceptional opportunities for career progression and development, Uncapped Bonuses: Your efforts drive results - and your earning potential reflects it., Personal Development: Access to training, resources, and career progression opportunities designed to help you grow., Wellbeing Benefits: Enjoy 33 days of annual leave (including bank holidays) plus your birthday off, along with wellbeing support and a health cash plan., Recognition and Incentives: Hard work doesn't go unnoticed.
Expect regular rewards and incentives to keep you motivated., Inclusive, Fun Workplace: Work in an environment where you're surrounded by passionate, driven colleagues who genuinely enjoy what they do.
Be Part of Our Next ChapterThis year isn't just about celebrating 30 years of success - it's about building the future.
At Citation, you'll have the chance to grow alongside a company that's stronger than ever, with opportunities to make a real impact on clients and your career.
If you're motivated by challenges, passionate about delivering results, and ready to be part of something exceptional, this is your moment to shine. ....Read more...
Type: Permanent Location: Glasgow, Scotland
Start: ASAP
Salary / Rate: £25000.00 - £28000.00 per annum
Posted: 2025-03-31 15:14:48
