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Customer Service AdvisorMonday – Friday – 8.30am – 4:30pm (Friday finish at 4.00pm)WakefieldTemporary ongoing£12.59 p/h
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*YOU MUST BE AVAILABLE FOR AN IMMEDIATE START
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* Customer Service Advisor The RoleThe Customer Care Advisor is dedicated to supporting both Senior Advisors and Team Leaders, by responding to customer communications, resolving customer issues as they arise and supporting in the development of improved customer experiences.
The Customer Care Advisor will work across multiple mediums, such as email, telephone, social media, letters, with the ability to incorporate future technologies, to a high standard, within a fast-paced environment.
Respond to customer communications via: - Telephone and EmailInformation to customers by verifying information and understand the requestDealing with any refunds that come through as well as any dispatches that need to be sent out.To provide a high level of customer service.Maintain a high degree of quality and accuracy in work.Liaising and developing a rapport with customers.To handle customer enquires in a professional and courteous manner.Work cross functionally with other departments.Able to manage own time and productivity effectively, to meet service requirements.Meet performance expectations
Customer Service Advisor Essential Skills
Previous experience in Customer Service is EssentialExperience in a Call Centre Environment would be beneficialData Entry would be beneficialExcellent communication skills.Communicate effectively in high pressure scenarios.Customer service orientated.Must be confident and courteous on the telephone and be able communicate effectivelyHas the ability to make proactive recommendations.Works well with a team environmentIs proactiveComputer Literate including CRM Systems, social media and Microsoft Office programs i.e.
Outlook, Word and Excel.
Winsearch acts as an employment agency for permanent staff.
We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn. Consultant – April Bryan – april.bryan@winsearch.ukComHOur clients and their customers come from diverse backgrounds and so do we.
We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise.
This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union.
Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme.
Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications.
For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks ....Read more...
Type: Contract Location: Wakefield, West Yorkshire, England
Salary / Rate: £12.59 - 12.59 per hour
Posted: 2024-04-15 14:42:13
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Car Park Attendant Hertford Part Time 20 Hours Per Week - £11.50 Per Hour for the 1st April
Do you have a valid UK driving license?
Are you a friendly and approachable individual?
Do you understand the value of cleanliness?
If the answer is "YES" then we would love for you to join our Parking Team at Hertford
Main Duties and Responsibilities
- The safety, security and service of the car park customers, the client and property
- To ensure that patrols are carried out in accordance with the sites KPIs & recorded in the daily occurrence book
- To ensure that the site is kept clean, tidy and hazard free at all times and routine litter patrols take place when on duty
- To complete report sheets or any other log sheets, in full and as instructed
- To report to your line manager any element of car park service that might compromise the level of service we wish to achieve as well as any irregularities.
- To assist your line manager and colleagues with tasks or problems within the car park as requested, support members of the team and attend regular team meetings
What you will bring
- You will understand the value and importance of cleanliness at the car park
- You will have excellent customer service skills
- A valid UK driving license
If this sounds like a prospect for you then apply now with your CV
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Hertford,England
Start: 15/04/2024
Salary / Rate: £11.50
Posted: 2024-04-15 13:57:03
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Job Title: Customer Resolution Officer Work Pattern: 36 Hours a week Contract: Asap start Location: Southwark Days: Mon - FriService Care Solutions are looking for a Customer Resolution Officer for our Clients In Southwark.
You will be responsible for providing high quality and efficient support to the Chief Executive Officer, in particular, with the management of resident enquiries and casework.Job Role -
Serve as the resident-facing Customer Relations Officer on behalf of the Chief Executive, ensuring their needs are met and managed efficiently.
Receive and triage resident's correspondence, telephone inquiries, and emails, providing timely responses and logging cases on the Member's Enquiries system.
Liaise with various departments and external agencies to triage problems and provide comprehensive responses to residents.
Ensure all cases are handled with sensitivity and confidentiality, adhering to GDPR principles, and maintain accurate records of all Chief Executive casework.
Implement and maintain administrative systems, including links to casework and complaints systems, to maximise the effectiveness of the Chief Executive Office.
Develop strong relationships with corporate management teams, senior officers, members, and strategic partners on behalf of the Chief Executive.
Record minutes of meetings as required, communicate action items clearly, and manage updates of action plans using Microsoft tools such as PowerPoint and Word.
Participate in multi-disciplinary projects as required, providing regular feedback on progress.
Ideal Candidate:
Microsoft Proficient
Ability to organise and prioritise own workload
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an email to arran.fitchie@servicecare.org.uk ....Read more...
Type: Contract Location: Southwark, England
Start: ASAP
Salary / Rate: Up to £21.92 per hour + Umbrella p/h
Posted: 2024-04-15 11:26:24
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Client Services Administrator -Near Devizes £negotiable My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations.
- Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager.
- Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc.
to minimise haulage where possible and advising sales accordingly.
- Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker.
- Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes ....Read more...
Type: Permanent Location: Devizes, Wiltshire, England
Salary / Rate: Competitive
Posted: 2024-04-15 10:58:03
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Civil Enforcement Officer - Sandwell - Full Time; 42.5 hours per week - £27,492.40 per annum
Do you enjoy working outside? Do you have a Full Clean UK Driving licence? Do you have customer service experience?
If the answer is "YES" then keep reading!
We have new openings for someone who:
- Wants to have a positive impact on your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- as interest in joining a reliable business and team, playing a key role in your local community.
As a Civil Enforcement Officer, you will patrol the Sandwell area - enforcing and advising on Parking Restrictions. This is an important part of keeping our roads moving and ensuring public safety.
What will you do?
- You will patrol public streets and council car parks on a company moped or in a car to issue Penalty Charge Notices.
- Advise customers and members of the public on the rules and parking provisions
- Report on any defects to street furniture, such as signs and road markings.
What will you bring?
- You will have excellent customer service skills.
- The skill to speak to people in a friendly but effective way
- Full UK Driving licence
- Experience in security is desirable but not essential
What's on offer to you?
- Full time employment; 42.5 hours per week
- £27,492.40 per annum
- A full credited training programme is provided, with continued assistance for career growth.
- Benefits including pension, employee discount scheme etc.
- Weather appropriate uniform.
If this sounds like an opening for you then apply now and one of our team will be in touch very soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Oldbury,England
Start: 15/04/2024
Salary / Rate: £27,492.40 per annum
Posted: 2024-04-15 10:12:03
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Customer Account Manager Our client based in Huntingdon who are a leading supplier of printed and customised products to the education sector is currently looking for Bilingual German/English speaking Customer Service administrators.
Successful applicants will be working to ensure that schools receive a premium service whereby all orders placed are processed and dealt with in a professional and timely manner and are delivered to schools on time. Key Responsibilities
Entering planner and other jobs onto the database and ensuring the information is current throughout the production processProviding proof assessment to planner jobs where necessaryBeing able to provide a concise quote for various products where necessary Updating the customer user information on the CRM systemEnsuring the website 'order tracking' information is up to date at all timesSending jobs 'to print' using various software
Key Skills
Fluent in German and EnglishBeing able to deliver excellent customer service to our customers and enjoy dealing with peopleHaving the ability to use the main database and CRM system to ensure all information is kept up to dateBeing able to delegate to Administrative personnel to ensure orders are processed correctly and in a timely mannerHave a problem solving attitude, being able to deal with all types of queries, complaints and problemsBeing able to communicate professionally with customers by telephone and email
Hours, Benefits & Salary
Casual dressCompany eventsCompany pensionCycle to work schemeFree flu jabsFree parkingHealth & wellbeing programmeLife insuranceOn-site parkingSick payWork from home8 hour shiftMonday to FridayUp to 23k DOE
....Read more...
Type: Permanent Location: Huntingdon, Cambridgeshire, England
Start: ASAP
Salary / Rate: £23k per year
Posted: 2024-04-12 18:14:32
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Customer Service Executive
Dartford, Kent
£25,875pa
Monday to Friday 8.30am-5.30pm
6 month fixed term contract
KHR is partnered with a luxury manufacturer of bespoke products based in Dartford who is looking to add a motivated and detail-orientated Customer Service Executive to their team on a 6mftc.
The Customer Service Executive will consistently provide high levels of customer satisfaction to a broad range of clients.
Roles and Responsibilities
- Placing orders via Sage
- Understand the processes and procedures to minimise input error and ensure good customer service is given at all times
- Build sustainable relationships with customers
- Ensure calls are answered promptly
- Provide customers with price and stock availability requests
- Manage customer complaints when they arise
- Undertake a range of administrative duties as and when required
Candidate Profile
- Experience within a Contact Centre/Customer Service environment
- Excellent communication skills
- Self-motivated with a proactive approach and demonstrates a ‘can do' attitude
- Good MS Office skills
Benefits include 25 days holiday, pension, 4 x salary life assurance, private healthcare salary sacrifice scheme; discounted gym memberships, quarterly and annual staff events and more.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd.
Keep in touch with us online for job alerts, industry updates and market trends…
....Read more...
Type: Contract Location: Dartford, England
Start: 29/04/2024
Duration: 6 months
Salary / Rate: £25000 - £25800 per annum + Fantastic Benefits
Posted: 2024-04-12 16:44:23
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Technical Sales Administrator
Dartford, Kent
£25,875pa
Monday to Friday 8.30am-5.30pm
6 month fixed term contract
KHR is partnered with a luxury manufacturer of bespoke products based in Dartford who is looking to add a motivated and solutions-orientated Technical Sales Administrator to their team on a 6mftc.
The Technical Sales Administrator will consistently provide high levels of customer service and technical support to a range of customers via various means.
Roles and Responsibilities
- Placing orders vis Sage
- Understand the processes and procedures to minimise input error and ensure good customer service is given at all times
- Build sustainable relationships with customers
- Ensure calls are answered promptly
- Liaise directly with customers on the phone assisting with technical issues
- Provide technical advice and solutions regarding product range
- Manage customer complaints when they arise
- Undertake a range of administrative duties as and when required
Candidate Profile
- Experience within a Contact Centre/Customer Service environment
- Excellent communication skills
- Self-motivated with a proactive approach and demonstrates a ‘can do' attitude
- An ability to be able to understand technical drawings and instructions will be of benefit
- Good MS Office skills
Benefits include 25 days holiday, pension, 4 x salary life assurance, private healthcare salary sacrifice scheme; discounted gym memberships, quarterly and annual staff events and more.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd.
Keep in touch with us online for job alerts, industry updates and market trends…
....Read more...
Type: Contract Location: Dartford, England
Start: 29/04/2024
Duration: 6 months
Salary / Rate: £25000 - £25800 per annum + Fantastic Benefits
Posted: 2024-04-12 15:53:09
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Sales Support Administrator
£25k - 27k
Are you looking for an exciting new role? Do you have excellent experience in Customer Service and Administration? If so, please apply now.
My client is looking for an experienced Sales Support Administrator to join their growing organisation.
You will be working within the IT sector, in a dynamic well-established business within a short distance of West Malling, my client prides itself on excellent customer service, fast response times, and flexibility in customer offering.
The ideal candidate would be a reliable and friendly member of the office who is willing to join a high-performing and structured team.
Customer services responsibilities
- Answering telephone enquiries - UK and Export
- Responding to Customer Emails - UK and Export
- Daily/Weekly/Monthly reporting to Customers
- Creating new customer accounts - UK and Export
- Processing quotes and orders on the IT System
- Part identification using external websites/spreadsheets
- Check part number suppression's on external websites
- Identify part lead times and confirm with the customer
- Releasing pick tickets and check-back orders
- Raising commercial invoices for dispatch
- Part ship and contact customers when stock is booked in
- Downloading spare guides as required
- Monitoring service repairs
- Dealing with service queries
- Advising customers of warranty invalidation's
- Contact Service customers requesting part authorisation, obtaining service
Job Description
Service support responsibilities
- Account management for service customers
- Service support for partners
- Ensuring a smooth flow of work through the workshop
- Obtaining Purchase Order numbers for repairs
- Monitoring statuses of repairs
- Responding to new customers
- Ensuring correct invoicing on repairs
- Liaising with Purchasing for timely delivery of parts
- Liaising with customers regarding receipt and return of units
- Supporting the effort to reach service revenue targets
Qualifications and Skills:
- IT literate (Word, Excel)
- Good organisational skills
- Good telephone manner
- Good attention to detail
- Conscientious with a strong sense of quality
- Strong customer focus
- Ability to work and take instruction from Managers but also to work
independently.
- Self-motivating with the ability to prioritise own workload
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: West Malling, England
Start: 01/05/2024
Salary / Rate: £25000 - £27000 per annum + + Benefits
Posted: 2024-04-12 14:32:03
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The Role
Civil Enforcement Officer Knowsley - Full Time 40 hours - £11.44 per hour - £23,795.20 per annum
Do you enjoy working outdoors, helping people and have great communication skills? Do you have excellent customer service skills and enjoy being on the go? Are you over 18?
So, what can you expect as a Civil Enforcement Officer (CEO)?
- Youll be helping members of the public by patrolling public streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets, but you won't have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will be encouraged to provide a high level of all-round customer service, providing the public with useful information and advice.
As you can see being a CEO is an important job, so could this role be for you? One of the main aims of Civil Enforcement Officers, is to reduce pollution and ensure the safety of the local community.
We are looking for:
- Enthusiastic and community-based people with customer service experience
- The ability to communicate confidently with people from all walks of life.
- If you're the kind of person who enjoys being active, the role could be ideal as you'll spend most of your time in the open air.
- Full training, along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves so this is a great place to start your career.
We believe that working for Apcoa is great.
Why? We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- 28 days holiday (incl.
bank holidays) pro rata
- Employee Discount Scheme
40 hours per week any 5/7
So, what are you waiting for? APPLY NOW and speak to one of our recruitment colleagues to discuss how your skills or experience may suit the role.
APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.
....Read more...
Type: Permanent Location: Knowsley,England
Start: 12/04/2024
Salary / Rate: £23,795.20 per annum
Posted: 2024-04-12 14:03:03
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Job: WAREHOUSE ADMINISTRATOR
Pay Rate: £15.75 per hour £30,127.50 per annumMonday to Friday - NO WEEKENDS!HOURS: ROTATIONAL 6AM - 2PM & 2PM - 10PM SHIFTSLocation: Biggleswade
As a Warehouse Administrator you will be responsible for carrying out administrative work and operational responsibilities to ensure the smooth running of the day-to-day administration of the business unit.Key Responsibilities and Duties:
Provide daily admin support to the Warehouse Shift Manager and Team LeadersMaintain close relationships and manage the day-to-day escalationsMaintain a clear understanding of supplier contractual requirementsBuild strong relationships with internal, external customers and the end consumerKey customer liaison and day to day contact for any queries, both via email and phone ensuring both the customer is updated on progress at all timesEffective and strong relationships are built within the team and customer and suppliersEfficient and prompt communications of all issues to line manager/sGood lines of communication with other internal departmentsTotal compliance with company policies and procedures/Health & SafetyEnsure workload is prioritised and requests/actions are communicated to relevant departments (booking inbounds and outbound)
Key Skills:
Microsoft Office skillsStrong verbal and written communication skillsKeen eye for detail
Please click and apply with your up to date CV or contact Recruit Mint Ltd ....Read more...
Type: Contract Location: Biggleswade, Bedfordshire, England
Start: asap
Salary / Rate: £30,127.50 - 30,127.50 per year
Posted: 2024-04-12 13:21:04
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Tudor Employment Agency are currently recruiting for a Experienced Car Dealership Receptionist to work for our prestigious client based in Walsall.Responsibilities:
Operate ‘front of house’ by providing excellent customer service and support to enhance the overall customer experience – from start to finishPrepare and process sales documentation, including sales contracts, invoices, and other necessary paperwork, ensuring accuracy and completeness of all sales-related documentsMaintain organised and efficient filing systemsCoordinate vehicle deliveries and ensure all necessary paperwork is completedUpdate and maintain customer and vehicle information in the dealership's databaseWork closely with the inventory team to track vehicle availability and locationServe as a liaison between the sales team, customers, and other internal departments
Requirements:
Minimum of 2 years’ experience working in a role as a receptionist – previous car dealership experience is preferredProfessional, friendly personalityStrong organisational and multitasking abilities – enjoys a variety of tasksGood all round administration skillsExcellent attention to detail and accuracy in paperworkEffective communication and interpersonal skillsProficient in MS OfficeKnowledge of automotive sales processes and documentation is a plus
Hours of Work: Monday to Friday 9-5pm with a Saturday on a rota basisSalary: £22,000 - £27,000This position is a permanent vacancy for the successful candidate.In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.ukApplicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call! ....Read more...
Type: Permanent Location: Walsall, West Midlands, England
Salary / Rate: £22k - 27k per year
Posted: 2024-04-12 12:58:21
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Job Title - Customer Feedback Officer Location - South shields NE34 Contract - Temp Hours - 37 The Role Summary Our client is currently seeking a skilled and experienced Customer Feedback Officer to join their repairs and maintenance team.
As a Customer Feedback Officer, you will be responsible for answering customer queries, feedback, and complaints, ensuring that service delivery meets the needs of our customers.
This is a fantastic opportunity to join a reputable organisation and make a real difference to the lives of customers. Your key duties within the role will include:
Acting as the first point of contact for customer accessing to council services, whether in person, by telephone, digitally or via social media.
Answering customer queries, feedback, and complaints
To take responsibility for resolving customer enquiries or completing actions arising from customer enquiries, including referral to service divisions and external partners where appropriate.
To take responsibility for resolving customer enquiries and completing actions arising from these enquiries, including referral to service areas and external partners where appropriate.
Deal with all customer cases, promptly and proactively, taking the case as far as possible to conclusion on initial enquiry, exercising judgement on when each case requires referral to the Supervisor.
Ensure you keep up to date with changes to legislation, policies and procedures across a wide range of business units in order to continue to provide a customer focussed service.
Be aware of any additional services both internally and externally which may be associated with the enquiry and offer additional contact information for services as relevant.
Working with the team to embed learning from feedback to improve service delivery
Ensuring service delivery meets the needs of our customers
Key requirements
Experience in customer services
Ability to deal with customer enquiries professionally & competently.
Ability to handle multiple tasks and prioritise workload.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk ....Read more...
Type: Contract Location: Jarrow, England
Salary / Rate: Up to £15.43 per hour
Posted: 2024-04-12 08:14:29
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As Customer Sales Advisor you will be someone who enjoys sales and customer service, working to targets and you will have excellent attention to detail.
As a Customer Sales Executive, you will be generating maximum sales opportunities through processing of customer orders or quotation requests in a timely manner to meet or exceed customer expectations whilst delivering outstanding customer service at all times.
This role is full time, office based in Banbury.
As Customer Sales Advisor, you will be responsible for:
Handling inbound calls from customers wishing to place an order over the telephone ensuring the order is placed promptly and accurately
Generating sales opportunities by responding to customer quotation requests through telephone & email, within an appropriate timescale
Effectively managing workload through email management system
Developing a competitive quotation for the customer through using key fact finding questioning techniques and attentive listening skills to build a rapport that will result in understanding the customer's needs and providing a solution to suit the need
Offering complementary or alternative products, promotional items and/or material/quantity options to maximize sales revenue/quote to order conversion whilst protecting our product gross margin
Ensuring all quotations submitted are progressed to conclusion within the agreed period and clear concise notes are completed
Achieving all department and individual targets
Meeting Data Quality and accuracy targets in relation to Order Entry and Account/Contact creation
Maintaining a strong knowledge of the product ranges and attending all available product training
As Customer Sales Advisor you must be/have:
Strong customer service skills
Sales order processing
Upselling, cross selling experience
Confident communicator
Ability to work to tight deadlines
Able to prioritise workload effectively
Able to work independently
Accurate and fast paced quality of work
Comfortable working within a busy, open plan office
Solid IT skills
Experience of working with a CRM system
What's in it for you?
A competitive salary plus commission
Mon - Friday office hours 8.30 - 4.30 or 9.00 to 5.00 with ½ an hour lunch
Free onsite parking
Working as part of a friendly and supportive team
Training progression and development
....Read more...
Type: Permanent Location: Banbury, England
Start: 11/04/2024
Salary / Rate: Competitive salary + commission
Posted: 2024-04-11 16:39:36
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Chargé clientèle francophone | 100% REMOTEVous avez déjà regardé un film ou une série en streaming ? Oui ? Cette offre est faite pour vous ! Intégrez une équipe internationale, conviviale & chaleureuse et rejoignez l'une des grandes plateformes de streaming vidéo à la demande au monde destiné aussi bien aux enfants qu'aux adultes à Lisbonne, au Portugal.
D'origine américaine, la société, par le biais de sa plateforme, permet aux utilisateurs de regarder divers films, documentaires, spectacles ou dessins animés.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 , Avoir un anglais niveau B2 minimum , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Lisbon, Portugal
Start: 15/05/2024
Salary / Rate: €890 - €990 per month
Posted: 2024-04-11 13:15:35
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Hire ControllerPortbury, BristolOur client, a business specialising in plant hire and construction equipment, is seeking a highly motivated, organised and customer-focused individual to join their team in a Hire Controller role at their depot which is within the Portbury Dock (near the Gordano services junction). This is a fantastic opportunity to build a career in a busy and people focused sector. Experience in equipment hire / construction equipment is not essential, but great customer service and being a team player are. The successful candidate will be responsible for ensuring that their customers receive the highest level of customer service, providing guidance and support throughout the hire process. Most customers are long term repeat customers, so the ability to develop a strong working relationship is essential. Responsibilities:
Manage incoming calls and enquiries from customers, ensuring that all queries are dealt with promptly and efficiently.Provide advice and guidance to customers, developing long term relationships.Process orders and arrange deliveries and collections of machinery.Liaise with other people within the team to ensure the smooth running of operations.
Requirements:
Excellent communication and customer service skills.A proactive approach to problem solving.A great team player with a positive attitude.
If you are a motivated individual with a passion for delivering exceptional customer service, they would love to hear from you.You will receive a very competitive salary depending on experience, pension and excellent company benefits including life assurance and optional health care cover at company rates.This is a permanent role, Monday to Friday, 42.5 hours per week.If this opportunity sounds of interest to you, please apply ASAP.
*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website. ....Read more...
Type: Permanent Location: Bristol, England
Start: ASAP
Duration: Perm
Salary / Rate: Salary Negotiable
Posted: 2024-04-11 12:34:13
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Looking for your next challenge within a highly supportive and award winning organisation? Elevate your career in a dynamic team fostering a culture of continuous growth! In the Training and Employability Officer role, you will be:
Recruiting, supporting and mentoring unemployed people into suitable, sustainable employment by identifying suitable and appropriate job opportunities, making matches and upskilling where possibleEnsuring an action plans are completed and updated for each person and all records are maintained and accurateSupporting individuals and small groups with CV writing, application forms and interview skills, and delivering employability training Working with local businesses, actively sourcing opportunities and ensuring the needs of the community are best metCarrying out admin support and other duties within the individuals skills capacity
To be successful in the Training and Employability Officer job, you will need:
Experience working in a similar employability / support based role providing CV, job search and interview advice Administrative experience including data handling Ability to work independently, build effective working relationships and be proactive and self-directedExcellent communication, presentation, planning and organising skills with a high level of accuracy
This is a permanent position, working full time, 37 hours per week. You'll be based in offices in Abergele and on an annual salary of up to £30,385 plus a range of employee benefits.
If you're looking for your next challenge, then please get in touch today! ....Read more...
Type: Permanent Location: LL22 7HP, Abergele, Conwy, Wales
Start: 11 April 2024
Salary / Rate: £30,385 per year + benefits
Posted: 2024-04-11 11:47:16
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The Role
Environmental Enforcement Officer - Hounslow - Full-Time - £13.50 per hour / £29,835 per annum
FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have a Full Clean UK driving licence?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environment Enforcement Officer?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.
So, what can you expect as an EEO?
As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.
What will you do?
- Monitor and enforce laws within Bromley, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Be able to issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- And finally, build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area!
Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer:
- £13.50 per hour
- 42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts
- 28 days annual leave includes 8 Bank Holidays
- Training and Promotion
- Employee Discount Scheme
- Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Hounslow,England
Start: 10/04/2024
Salary / Rate: £29,835 per annum.
Posted: 2024-04-10 16:57:03
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The Role
Environmental Enforcement Officer - Harrow - Full-Time - £13.50 per hour / £29,835 per annum.
FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have a Full Clean UK driving licence?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environment Enforcement Officer?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.
So, what can you expect as an EEO?
As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.
What will you do?
- Monitor and enforce laws within Bromley, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Be able to issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- And finally, build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area!
Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer:
- £13.50 per hour
- 42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts
- 28 days annual leave includes 8 Bank Holidays
- Training and Promotion
- Employee Discount Scheme
- Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Harrow,England
Start: 10/04/2024
Salary / Rate: £29,835 per annum.
Posted: 2024-04-10 16:48:03
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The Role
Environmental Enforcement Officer - Ealing - Full-Time - £13.50 per hour / £29,835 per annum.
FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have a Full Clean UK driving licence?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environment Enforcement Officer?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.
So, what can you expect as an EEO?
As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.
What will you do?
- Monitor and enforce laws within Bromley, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Be able to issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- And finally, build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area!
Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer:
- £13.50 per hour
- 42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts
- 28 days annual leave includes 8 Bank Holidays
- Training and Promotion
- Employee Discount Scheme
- Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Ealing,England
Start: 10/04/2024
Salary / Rate: £29,835 per annum
Posted: 2024-04-10 16:39:03
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Security Officer St Marys.
Hospital - Isle of Wight Zero Hour Contract 11.44 Per Hour
Are you a security focused person?
Do you like working outdoors?
Do you have an SIA license?
If you answered yes, then read on!
An exciting prospect has arisen for someone that enjoys working with people.
You will provide a safe and secure atmosphere around St Marys.
Hospital in the Isle of Wight.
You will be a flexible person, open to doing a variety of shifts.
The security function is provided all year round, so if you are flexible with your shifts then we need you!
What you'll do
- You will make sure life threatening situations do not occur, e.g., Fire, floods, chemical and gas leaks.
Etc.
- You will oversee the protection of all hospital property and assets.
- You will be in charge of the protection from loss, waste theft, breach of privacy and abuse of property.
- You will oversee the prevention of detection of crimes, which includes criminal damage, deception, theft, trespass and any other public order offences.
- You will manage parking enforcement and traffic at the hospital.
- You will patrol the site both inside and outside.
What you'll bring:
- You will have a current SIA license
- You will have excellent communication skills, both oral and written.
- You will have knowledge of Health and Safety.
- You will have strong customer service skills.
Does this sound like the next step for you? Then click apply today!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Newport,England
Start: 10/04/2024
Salary / Rate: £11.44 Per Hour
Posted: 2024-04-10 13:51:06
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Enjoy customer service but don’t like cold calling? Look no further! Join a supportive and team-oriented organisation, in a long-term role, where you can utilise your passion for customer service without the pressure of cold calling. In this Contact Centre Agent role, you will be:
Making outbound telephone courtesy calls to customers who have signed up to the service and expecting contact. Dealing with referrals, qualifying calls, gathering information about their background and properties to see if they qualify Taking inbound calls from customers with queries on the process, providing updates etc. Ensuring all customer contact details are recorded accurately and correctly using bespoke CRM systems, Google Suite, SharePoint
We would love to hear from you if you have the following:
Call centre / customer advisory experience Excellent telephone and customer service skills Good IT skills including Word, Excel and Outlook Ability to remain focused in a busy and fast paced environment while meeting KPI’s Strong attention to detail and accuracy
What’s on offer:
Starting on £12 per hour Temporary 6 month basis – with review and potential to go permanent for the right person Benefits including weekly pay, holiday pay, Ffit Conwy membership discount and more Full & part time hours available - typical hours are 9am to 5pm but can be flexible.
(Elements of working to 8pm)Based in the centre of Llandudno and is accessible using public transport Training provided
If you're ready to take your customer service skills to the next level in a supportive and team-oriented environment, we want to hear from you today! ....Read more...
Type: Contract Location: LL30 1PJ, Llandudno, Conwy, Wales
Start: 10 April 2024
Salary / Rate: £11.44 - 12.00 per hour
Posted: 2024-04-10 09:31:21
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Civil Enforcement Officer - Walsall - Full-Time - 40 Hours per week - £24,356.80 per annum
Do you hold a full and clean UK driving licence?
Would you enjoy working outdoors?
Do you have good communication skills?
Do you want to make a difference in your local area?
You will be working shifts; 5 days out of 7, between 07:00 - 22:00 as per rota.
Our Civil Enforcement Officers are an important part of the local area.
You will be in charge of ensuring that all drivers follow parking rules on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
Civil Enforcement Officers walk a beat around an assigned area to ensure the neighborhood stays safe and clean.
What will your duties be?:
- To enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.
- To record, report and take appropriate action on any defects found in street furniture, including signs and road markings, or any suspect vehicles in accordance with local procedure.
- To represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.
- To use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
- To attend when needed judgment hearings to give endorsing material in connection with contested PCNs
- To report all issues and PEN's issued to your supervisor at the end of each shift.
What you will bring:
- Good written and spoken English Excellent customer service skills
- A willingness to work outside in all weather conditions
- A full UK driving licence
In return for your hard work, we are offering:
20 days annual leave plus 8 bank holidays (pro ratered) Pension scheme Uniform provided.
Employee of the Month Award scheme Discount scheme Credit for loyal worker's scheme
Training prospects
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Walsall,England
Start: 08/04/2024
Salary / Rate: £24,356.80 per annum
Posted: 2024-04-08 11:59:02
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Garden Centre Retail Assistant
Location: Henley-On-Thames, RG9 3AG
Salary: Minimum £11.50 per hour
Hours: Full Time/Part-Time, weekend working required
Our client, a highly reputable family run garden centre, is looking for a passionate and hardworking individual to join their friendly team.
After another exceptionally busy year they are now looking for a new member of the team to provide excellent customer service and to be an integral part of future growth.
As a Garden Centre Retail Assistant, your main responsibilities will be:
Providing outstanding customer service with a smile
Operating the till and serving customers
Greeting customers and providing advice
Answering the phone
Assisting customers with carrying items to their car as required
Pricing and merchandising products
General housekeeping to ensure high standards of presentation is maintained
Carrying out everyday duties such as stock replenishment, stock taking and lifting and moving stock
Skills/Experience required for the role:
Previous customer service experience is essential.
Must be fit and capable of manual work as the role will involve bending and lifting.
Excellent communication and customer service skills with the ability to quickly build a good rapport with customers, colleagues and suppliers.
Basic level of IT literacy.
Highly organised with high attention to detail and accuracy.
Ability to remain calm in busy periods.
Able to work on own initiative.
This position is initially a temporary role but is likely to become permanent after 12 weeks for the right candidate.
So if you are interested, apply today!
....Read more...
Type: Permanent Location: Henley-On-Thames, England
Start: ASAP
Duration: Temp to Perm
Salary / Rate: £11.50 - £12.00 per hour
Posted: 2024-04-08 10:10:29
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German / English Speaking Customer Support Consultant
Location: Docklands, London (Hybrid Working)
Basic Salary: £29,286 per annum + bonus
Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
To answer the phone promptly and professionally when required.
To respond to emails and live chat promptly and professionally.
To work closely with the Team Leader to ensure client expectations are met.
To display a professional manner to clients at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
To demonstrate a willingness to learn and have fun at work!
Skills and experience required:
German and English written and verbal communication essential
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY! ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Temp to Perm
Salary / Rate: Up to £29286 per annum + Bonus
Posted: 2024-04-08 10:04:25
