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Client Relationship Manager (Hypercare Specialist)Location: Hybrid - 2 days in Wilmslow, 3 days from homeSalary: £25k + £8k per annum
We're Citation Group.
A group of businesses on a mission to make life easier for small and medium-sized companies.
We get that running a business is tough.
You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
As we scale for further growth across the Citation Group, hopefully, that's where you come in.
We are anything but ordinary.
Clients stay with us because we pair sharp expertise with a genuine human touch and a strong sense of commercial awareness, creating relationships that feel both professional and personal.
Our colleagues bring their character as much as their capability, making our workplace and client interactions lively, memorable and refreshingly real.
The role: , Manage a fixed portfolio of clients, maintaining regular and effective communication, updating notes and contracts, and ensuring each client feels well supported., Carry out welcome calls for new clients within your designated area as soon as possible to establish early rapport., Take ownership of all affinity renewals and provide strong support to the partnerships team to help sustain healthy long-term relationships., Investigate and resolve complaints or concerns raised through any channel, whether internal, external, online or social media, ensuring each issue is handled swiftly and fairly., Identify the root cause of client issues, use available tools and insights to reach appropriate resolutions, and maintain clear records of outcomes., Look for opportunities to enhance the client experience and pursue your own development through continuous improvement., Gather and interpret data on specific client sectors or cohorts to highlight adoption trends and recommend improvements or new engagement ideas., offering flexible support to ensure consistently positive client experience., Assist the team and other departments with additional tasks or projects whenever needed.
About you:, Ability to manage time and workload effectively, Working knowledge of Microsoft Office suite, Salesforce and other internal systems and tools, Advanced written & verbal communication skills, Strong organisation, planning and decision-making skills, Ability to work in a fast-paced environment and meet deadlines, Help evolve systems and processes to improve operational efficiency and effectiveness, demonstrating progress against measurable goals., Contribute to a positive, energising team culture and work closely with colleagues to deliver shared objectives., Remain adaptable, as responsibilities may evolve in line with the dynamic needs of the business.
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £25000.00 per annum
Posted: 2025-11-27 17:29:33
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Quality EngineerJob description:I Holland Limited is the most well-known producer of tablet punches and dies in the world.
We have been in business for 75 years and are a true British industrial success.
Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.Job Purpose:To assist the Quality Manager in maintaining the Quality Management System with the aim of ensuring structure and control within all business processes whilst, developing a culture of continuous improvement within all areas of the business.Principal duties & responsibilities1.
Carry out detailed investigative internal audits2.
Perform Gauge Calibration3.
Responsible for carrying out RC/CA investigations4.
Assist in re-certification to ISO9001:20155.
Assist with certification to ISO14001:20156.
Be actively involved in continuous improvement groups7.
Be actively involved in updating the work instructions controls into our business systems8.
To help with the maintenance of our current MES system:a.
Ensuring that it's effective in controlling process flowsb.
Programming process flows into the MES new systemc.
Ensuring that robust measurement/process data is capturedd.
Ensuring that captured data is analysed, highlighting any trends that might cause concerne.
Ensure that the implementation of the new system has as little impact on the business as possible9.
Carry out quality-based training and education for all employees when requiredNature and Scope:Working for the Quality Manager, you will be given clear objectives but will be expected to show initiative whilst being able to respond quickly to changes in priorities.Key Performance Indicators:- Completion of detailed Internal Audits identifying opportunities for improvement- Making sure Gauge Calibration is always up to date- Reduced audit NCRs No's due to RC/CA's from detailed investigative internal audits- Re-certification to ISO9001:2015Essential Qualifications;- Minimum HNC Mechanical Engineering or equivalent- Internal Auditing QualificationDesirable Qualifications;- ISO9001 Qualification- Root Cause Analysis QualificationEssential Experience;- Two years QA experience within an Engineering Company- Involvement in 8D Investigations- Internal Auditing- Inspection Equipment Calibration- Able to read complex Engineering Drawings- Use of Root Cause analysis Tools (5 Why, Fishbone, etc.)Desirable Experience;- Leading 8D Investigations- Supplier AuditingEssential Knowledge;- RC/CA Knowledge- ISO standards & certificationDesirable Knowledge;- Statistical analysis of data- Supplier AuditingI Holland operate a Profit Related Payment (P.R.P.) Bonus Scheme.
All employees will be eligible for payments under the rules of the scheme, following successful completion of a probationary period.Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks.
The Company may terminate employment without notice if any documentation is unsatisfactory.Job Type: Full-timePay: £40,000 per year plus profit-related pay (PRP)Benefits:, Company pension, PRP - Profit-related pay, Cycle to work scheme, Employee discount, Free flu jabs, Free parking, Health & wellbeing programme, On-site parking, Profit sharing, Store discount
Experience:, Manufacturing: 2 years (required), HNC Engineering or equivalent: 1 year (required)
Work Location: In person -Long Eaton, Nottingham
Click 'Apply' to forward your CV. ....Read more...
Type: Permanent Location: Long Eaton, England
Start: ASAP
Salary / Rate: Up to £40000.00 per annum + + Profit Related pay (PRP)
Posted: 2025-11-27 12:16:15
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Jr Marketing Executive for Referrals and Advocacy Location - Hybrid of home and office (Wilmslow)Contract - FT permanentSalary: £23,900 per annum
The Citation Group is on the hunt for a Junior Marketing Executive to join our dynamic Group Marketing Team and help drive engagement and commercial growth through our referral channels.
This role is perfect for someone passionate about excellent customer experience and how, in turn, we can leverage that success to craft creative, revenue-driving marketing campaigns that deliver real results.
You'll play a key role in developing campaigns and incentives that generate leads and help strengthen the commercial impact of our happy clients.
At The Citation Group, we're a people-first business.
Our team is fun, fast-paced, and full of energy, and we're looking for someone who thrives in a collaborative environment, enjoys getting stuck in, and loves seeing their ideas come to life.
So, if you're ready to make a real impact and help us supercharge our marketing activity, we'd love to hear from you.
Key responsibilities:, Support the development of engaging client and internal colleague referral marketing programmes for multiple brands across the full marketing mix., Collaborate closely with the senior marketing exec to implement exciting incentives to help drive our referral programmes.
Including prize draws, vouchers and holiday giveaways., Work alongside design and content teams to create engaging and on-brand assets for client marketing communications., Support with ongoing reporting and use insights to optimise campaigns., Manage Citation's online review profile, using initiatives to generate high volumes of positive reviews, and supporting our Client Success team with responding promptly., Identify opportunities for multi-media client feedback by liaising with happy clients to arrange written case studies and video testimonials., Create and optimise customer surveys using Get Feedback and report results to key stakeholders., Keeping a pulse on trends to ensure our communications stay fresh, relevant, and impactful.
The candidate must:, Be passionate about marketing, customer experience and advocacy and learning, Excellent writing skills with strong attention to detail, ensuring accuracy across every touchpoint, Be a team player willing to adapt and get fully involved in the fast-paced and fun environment of our fantastic marketing team, Have good experience with Microsoft Office, Be driven and ambitious with the self-belief to push your ideas forward and make them a reality, Be enthusiastic and ready to enhance skills
Why join us?At The Citation Group, we believe great work starts with great people.
You'll enjoy:, 25 days' holiday plus your birthday off, Access to childcare vouchers, gym discounts, and a healthcare cash plan, The opportunity to purchase extra leave, Pension contributions and more
We're a team that celebrates creativity, collaboration, and continuous growth.
If you've got a desire to progress in marketing alongside a team of well-seasoned multi-channel experts, we'd love to hear from you - apply today! ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £23900.00 per annum
Posted: 2025-11-26 12:40:08
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HR AdvisorLocation: Wilmslow - Hybrid split of 3 days office, 2 days at homeSalary: £30000 - £35000 per annum
We're Citation Group.
A group of businesses on a mission to make life easier for small and medium-sized companies.
We get that running a business is tough.
You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
As we scale for further growth across the Citation Group, hopefully, that's where you come in.
We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients.
The roleOur whole reason for being is to attract, retain and develop great people.
We know that you sustainably raise performance through engagement and that leadership and culture is key to this.
We're looking for a commercial HR generalist to play an integral role in our team and business.
You will be working closely with our Sales teams to deliver the People Plan and their basic HR needs.
A key focus of this role will be managing employee relations-acting as a primary point of contact for employee queries, proactively addressing and resolving ER issues, and providing expert support to managers on all aspects of employee relations.
You'll also be involved in the full colleague life cycle, driving colleague engagement, supporting learning and development, championing change, and contributing to business growth.
, Onboarding new starters to ensure they understand our culture and reach peak performance as quickly as possible., Provide HR support for all matters in your business area, including performance management, training and development, ER issues, including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing, including maternity/paternity, Colleague Engagement: Life's too short to hate where you work; you'll help drive colleague engagement through a variety of initiatives., Change & Growth: Support the team and business to drive change and business growth, Liaise with payroll to ensure colleagues are paid correctly, Learning & Development: Support the delivery of training or other L&D initiatives, which could range from coordinating it, writing it, or delivering it, Admin: supporting the team Administrator and ensuring our processes are efficient, effective and scalable as we grow
The PersonWe're not your everyday HR department, and we're not looking for your everyday HR person., It's fast-paced and always changing, so you need to be up for the challenge, always ready to adapt and get stuck in., Agile with a growth mindset, you will really care about our business.
You get that you are a role model for and a custodian of our culture and will always put your best self forward., It's all about the people in Citation, so you'll need to demonstrate a wide range of influencing and communication skills.
People will want to come to you, not just because of your expertise, but because you are a great person to work with., We've got a coaching style with our managers; we work together to help find the best solutions, so you'll need to show us your coaching and problem-solving skills., Some experience of supporting a business with a variety of ER issues such as probation reviews, investigation, disciplinary, performance improvement; not just at note-taking level but coaching and advising managers, You're always learning and developing - you might not have all the answers yet and you're willing to learn and give it a try., We're always looking for ways to improve our processes to create a better experience for colleagues, so you'll show initiative and come up with new ideas on how we can do this.
Here's a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + bank holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £30000.00 - £35000.00 per annum
Posted: 2025-11-19 17:06:12
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Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am - 5:00 pm Salary: £24,000 + Commission OTE £35K
We are Citation.
We are far from your average service provider.
Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SME's across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleague's and client's experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team.
This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We're looking for someone with a excellent organisational skills, and a collaborative approach to working across teams.
If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we'd love to hear from you.
The role:, Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria., Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives., Manage the administration and allocation of inbound leads to the appropriate teams or individuals., Answer inbound customer calls, providing a professional and helpful first point of contact., Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:, Confident and proactive, with a positive, can-do attitude., Quick to pick up the phone and handle challenges head-on., Strong listener with great attention to detail., Eager to learn and excel., Sales or contact centre background is a bonus., Organised, reliable, and comfortable with admin tasks., Understands the value of great customer service., A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes - this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations.
In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you'll get full training, ongoing support, and access to great benefits as part of the Citation Group.
Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here's a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now? ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £24000.00 per annum + + Commission OTE £35K
Posted: 2025-11-18 07:01:01
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Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours availableSalary: up to £45K per annum
Are you currently a Solicitor, Chartered Legal Executive or Paralegal, looking for your next move in employment law, which encompasses your passion for both legal and HR practice? Do you long to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…
We are Citation - One of the UKs biggest providers of HR, Employment Law, Health and Safety and other compliance services.
We are far from your average service provider, as our colleagues bring their great personalities to work, not just their skills!
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with.
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleThis is a blended consultancy role, providing employment law advice as well as practical HR support to our clients and would be perfect for someone who loves to do both!
We believe in a good work-life balance.
There is no time recording, no taking work home, no mobile phone ringing out of hours, and you can see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.
The role consists of:, You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of employment law and HR subjects, such as disciplinary, grievance, TUPE and early conciliation.
This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business., You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings, TUPE/redundancy consultations and potentially exit negotiations on behalf of your client.
, Essentially, giving the clients the support, they need to keep their business compliant in the everchanging world of employment law!
The person:, Qualified solicitor, Chartered Legal Executive or working towards either of these 2 qualifications or; , Experience providing employment legal advice within private practice or Consultancy, or;, A minimum of 3-4 years operating in an internal HR role, Experience in providing advice on complex and varied employment law and HR issues, Be passionate about helping and supporting clients to achieve the needs of their business, Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential, Be self-motivated and able to work with autonomy, Actively committed to self-development, Desirable experience in independently conducting meetings with employees
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
There is also the ability to purchase up to 10 additional days of leave per year!, Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family., Long service awards, Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
HR / Employment Law Consultant / Solicitor / Employment Lawyer/ Paralegal / CilEx Lawyer / Barrister ....Read more...
Type: Permanent Location: Leeds, England
Start: ASAP
Salary / Rate: £40000.00 - £45000.00 per annum
Posted: 2025-11-17 13:26:45
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Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours availableSalary: up to £45K per annum
Are you currently a Solicitor, Chartered Legal Executive or Paralegal, looking for your next move in employment law, which encompasses your passion for both legal and HR practice? Do you long to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…
We are Citation - One of the UKs biggest providers of HR, Employment Law, Health and Safety and other compliance services.
We are far from your average service provider, as our colleagues bring their great personalities to work, not just their skills!
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with.
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleThis is a blended consultancy role, providing employment law advice as well as practical HR support to our clients and would be perfect for someone who loves to do both!
We believe in a good work-life balance.
There is no time recording, no taking work home, no mobile phone ringing out of hours, and you can see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.
The role consists of:, You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of employment law and HR subjects, such as disciplinary, grievance, TUPE and early conciliation.
This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business., You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings, TUPE/redundancy consultations and potentially exit negotiations on behalf of your client.
, Essentially, giving the clients the support, they need to keep their business compliant in the everchanging world of employment law!
The person:, Qualified solicitor, Chartered Legal Executive or working towards either of these 2 qualifications or; , Experience providing employment legal advice within private practice or Consultancy, or;, A minimum of 3-4 years operating in an internal HR role, Experience in providing advice on complex and varied employment law and HR issues, Be passionate about helping and supporting clients to achieve the needs of their business, Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential, Be self-motivated and able to work with autonomy, Actively committed to self-development, Desirable experience in independently conducting meetings with employees
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
There is also the ability to purchase up to 10 additional days of leave per year!, Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family., Long service awards, Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
HR / Employment Law Consultant / Solicitor / Employment Lawyer/ Paralegal / CilEx Lawyer / Barrister ....Read more...
Type: Permanent Location: Glasgow, Scotland
Start: ASAP
Salary / Rate: £40000.00 - £45000.00 per annum
Posted: 2025-11-17 13:25:32
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Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours availableSalary: up to £45K per annum
Are you currently a Solicitor, Chartered Legal Executive or Paralegal, looking for your next move in employment law, which encompasses your passion for both legal and HR practice? Do you long to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…
We are Citation - One of the UKs biggest providers of HR, Employment Law, Health and Safety and other compliance services.
We are far from your average service provider, as our colleagues bring their great personalities to work, not just their skills!
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with.
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleThis is a blended consultancy role, providing employment law advice as well as practical HR support to our clients and would be perfect for someone who loves to do both!
We believe in a good work-life balance.
There is no time recording, no taking work home, no mobile phone ringing out of hours, and you can see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.
The role consists of:, You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of employment law and HR subjects, such as disciplinary, grievance, TUPE and early conciliation.
This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business., You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings, TUPE/redundancy consultations and potentially exit negotiations on behalf of your client.
, Essentially, giving the clients the support, they need to keep their business compliant in the everchanging world of employment law!
The person:, Qualified solicitor, Chartered Legal Executive or working towards either of these 2 qualifications or; , Experience providing employment legal advice within private practice or Consultancy, or;, A minimum of 3-4 years operating in an internal HR role, Experience in providing advice on complex and varied employment law and HR issues, Be passionate about helping and supporting clients to achieve the needs of their business, Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential, Be self-motivated and able to work with autonomy, Actively committed to self-development, Desirable experience in independently conducting meetings with employees
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
There is also the ability to purchase up to 10 additional days of leave per year!, Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family., Long service awards, Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
HR / Employment Law Consultant / Solicitor / Employment Lawyer/ Paralegal / CilEx Lawyer / Barrister ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £40000.00 - £45000.00 per annum
Posted: 2025-11-17 13:23:55
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Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours availableSalary: up to £45K per annum
Are you currently a Solicitor, Chartered Legal Executive or Paralegal, looking for your next move in employment law, which encompasses your passion for both legal and HR practice? Do you long to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…
We are Citation - One of the UKs biggest providers of HR, Employment Law, Health and Safety and other compliance services.
We are far from your average service provider, as our colleagues bring their great personalities to work, not just their skills!
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with.
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleThis is a blended consultancy role, providing employment law advice as well as practical HR support to our clients and would be perfect for someone who loves to do both!
We believe in a good work-life balance.
There is no time recording, no taking work home, no mobile phone ringing out of hours, and you can see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.
The role consists of:, You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of employment law and HR subjects, such as disciplinary, grievance, TUPE and early conciliation.
This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business., You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings, TUPE/redundancy consultations and potentially exit negotiations on behalf of your client.
, Essentially, giving the clients the support, they need to keep their business compliant in the everchanging world of employment law!
The person:, Qualified solicitor, Chartered Legal Executive or working towards either of these 2 qualifications or; , Experience providing employment legal advice within private practice or Consultancy, or;, A minimum of 3-4 years operating in an internal HR role, Experience in providing advice on complex and varied employment law and HR issues, Be passionate about helping and supporting clients to achieve the needs of their business, Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential, Be self-motivated and able to work with autonomy, Actively committed to self-development, Desirable experience in independently conducting meetings with employees
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
There is also the ability to purchase up to 10 additional days of leave per year!, Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family., Long service awards, Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
HR / Employment Law Consultant / Solicitor / Employment Lawyer/ Paralegal / CilEx Lawyer / Barrister ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Salary / Rate: £40000.00 - £45000.00 per annum
Posted: 2025-11-17 13:22:38
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Regional H&S Consultant Location: VariousSalary: Up to £50,000 package including travelDriving Licence needed as travelling to clients
At Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it.
, We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.
Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you'll play a critical role in safeguarding our clients' most valuable asset: their people.
Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations.
You understand that good health, well-being, and safety aren't just checkboxes—they're about exceptional management and leadership.
Your Key Responsibilities, Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., Policy Mastery: Create and implement advanced H&S policies that set clients up for success., Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.
This year, we're celebrating an incredible milestone: 30 years of helping businesses thrive.
But we're not resting on our laurels—we're evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.
With new government changes reshaping the landscape, businesses need expert guidance more than ever.
As part of our team, you'll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.
About You: The Ideal CandidateWe're looking for engaging professionals with a passion for Health & Safety and a people-first approach.
If you meet the following criteria, we'd love to hear from you:, Qualifications: NEBOSH Diploma or equivalent experience., Professional Membership: Cert IOSH or actively working toward Chartered status., People Skills: Exceptional communication and relationship-building abilities., Experience: Whether you're seasoned in the field or have honed your expertise through hands-on work, you'll find a place to grow here., Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.
What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.
Here's What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don't Stop There:, 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., Post-Wedding Bliss: Extra holiday to enjoy life's special moments., Healthcare Cash Plan: Prioritising your health and wellbeing., Pawternity Leave: A day off to welcome your new furry family member., Community Days: Time off to volunteer and give back to causes you care about
As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.
This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + package including travel
Posted: 2025-11-17 13:04:03
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Regional H&S AdvisorLocation: VariousSalary: Up to £40,000 package including travelDriving Licence needed as travelling to clients
At Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it.
, We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.
Kickstart Your Health & Safety Career with Citation - Where Your Potential Meets Opportunity
Why Join Us?Our trailblazing Development Scheme, launched in 2017, has been the springboard for the next generation of Health & Safety stars.
Over the past eight years, we've mastered the art of making training, studying, and working full-time not only achievable but genuinely exciting.
This is your chance to combine your passion with a practical pathway to success in the field.
What's in It for You?, Learn from the Best: Work alongside our seasoned consultants, gaining hands-on experience and building your Health & Safety expertise from day one., Funded Training & Qualifications: We'll fully fund your training, guiding you through the NVQ route while you gain practical experience., Tech IOSH as a Foundation: Already Tech IOSH? Great! If not, show us that you have the knowledge and experience to be; we can work together on the rest.
, Structured Progression: Transition from development to a field-based consultant role, with continued support to achieve Cert IOSH and ultimately CMIOSH status., Diverse Growth Opportunities: Dive into advanced areas like fire safety, DSEAR, and environmental monitoring for air, noise, and vibration - the sky's the limit.
What We're Looking ForWe're not just hiring for technical skills - we're looking for passionate, driven individuals with big ambitions.
Whether you're already working in Health & Safety or come from a completely different field, we want to hear from you.
Your personality, potential, and hunger to learn matter most.
The Role, Full-time, permanent position with a clear path to becoming a Health & Safety Field Consultant., Comprehensive on-the-job training within our field, technical, and content teams., The flexibility to study and work - perfected by us to ensure your success., A driving license is essential by the time you complete the program, as the role involves client site visits.
What Happens Next?After successfully completing the scheme, you'll join our team as a fully-fledged Health & Safety Field Consultant.
From there, the opportunities to grow and expand your expertise are endless - whether you want to specialise further, take on leadership roles, or even oversee multiple compliance services.
What We're Looking For, Tech IOSH Status: At minimum, you'll need to hold Tech IOSH status, with proof to back it up., Passion for Safety: A genuine enthusiasm for building a rewarding career in Health & Safety is essential., Driving License: While location-dependent, a valid driving license will be required to ensure you're ready for client site visits when the time comes.
What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.
What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.
As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.
This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk! ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + package including travel
Posted: 2025-11-17 13:02:41
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young Person's Service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)This position is located within the Community Rape and Sexual Violence Service The team: The Rape and Sexual Violence Service is the largest specialist service provider in the Black Country, supporting victims and survivors of sexual abuse.
The service offers support to anyone who has experienced rape, sexual violence and childhood sexual abuse.
Our specialist team combine sector expertise with a sound understanding of trauma, providing an exceptional service to our clients.
As a service, we are focused on proactively engaging clients to provide them with the support they require through their journey.
We have a team of ambitious, self-driven individuals who support each other.
Teamwork, respect and solidarity is at the forefront of our ethos. Job role Job Title: Children's Independent Sexual Violence Advisor (CHISVA)Positions available: 1 full-time position (37.5 hours, Monday-Friday 9 am-5 pm)Salary: £24,310.04 - £27,751.55 (dependent upon qualifications and experience) Closing date: 15 December 2025All interviews will be held via Microsoft Teams Is this you? We are looking for a qualified/unqualified Children's Independent Sexual Violence Advisor (CHISVA) to join our supportive Rape and Sexual Violence Service.
If you are not qualified, this is an exciting training opportunity that provides the appropriate training, support, and guidance.
We are looking for an innovative candidate with experience of working with children and young people who have experienced sexual abuse.
This is a great opportunity for someone who loves working with children and young people, providing trauma-focused support. The role: You will be working with children and young people, between the ages of 5 and 18, who are victims of sexual violence and sexual abuse.
You will be required to provide a high-quality frontline service to victims, ensuring that support is trauma-informed and tailored to the individual needs of the child/young person.
You will be working within a multi-agency framework consisting of the Sexual Assault Referral Centre (SARC), Police, Court, Schools, Social Care and local partnership responses to sexual violence and sexual abuse. If you are self-driven, conscientious, hardworking, and with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and an equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £24310.00 - £27751.00 per annum
Posted: 2025-11-17 12:26:50
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The team: Advice and Guidance Team
We know the first call or conversation can be the most difficult for those living with abuse.
We also know some people just want information about how agencies can help.
BCWA is strengthening its first contact service to ensure that every victim who contacts the support centre gets the immediate help and support they need to make decisions to break free from their abuse.
Working across the Black Country, the team will receive and take referrals from individuals and agencies, assess the immediate needs of victims, provide safety advice as well as work with other agencies.
The service will encourage victims to engage in longer-term support provided by specialist advocates and collate feedback that the services always reflect the changing needs of people living with abuse.
Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: Senior Information, Advice and Guidance Advisor/CaseholderPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am-5 pm), based at Head Office, SandwellSalary: £29,267 - £33,281.98Closing date: 28 November 2025 Is this you?We are looking for a dedicated individual to join our dynamic front door service.
We are looking for someone who can manage a caseload, providing support to victims/survivors within a fast-paced environment.
This individual must be empathetic, approachable and have the knowledge about safeguarding around abuse, with opportunity of continued professional development within the organisation.
The Role: This role will be responsible for delivering an effective trauma-informed approach of first contact, care and support to clients who are victims/survivors of abuse.
The postholder will provide immediate high-quality information, advice and guidance to victims of domestic abuse, offering Tier 1 support (Tier 1 support is defined as no more than 5 days).
This includes an understanding of the current/ historic situation, risk assessment, victim impact and decisions on next steps.
The senior will lead in more complex circumstances, manage the webchat and other sources of communication and lead on developing resources that can be used within the team and for the benefit of victims.
Partner liaison will be essential in responding to victims.
The team will work within set targets for response and victims' outcomes.
This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills, IT confident and efficient and organised administration.
It is from this first contact that the relationship with BCWA begins. If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and an equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £29267.00 - £33281.00 per annum
Posted: 2025-11-14 16:17:44
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The team:
BCWA Modern Slavery Support Service is a specialist service providing accommodation and community support to victims of modern-day slavery and human trafficking, who have accessed the National Referral Mechanism and are supported under the Home Office national contracting arrangements.
BCWA is the lead provider of services covering the West Midlands areas and some of the bordering local authorities.
The service works in partnership with key agencies to assess risk and provide tailored support plans for service users.
BCWA support, as defined by the national contract, is to ensure that victims of modern slavery receive a safe space to live, support including financial and practical assistance and referrals to partner agencies as necessary. Job Role Job Title: Modern Slavery Outreach AdvocatePosition type: Full-time positions available (37.5 hours/Monday-Friday), based in the West MidlandsSalary: £24,315.30 - £26,917.29Closing date: 12 December 2025 Is this you?
We are looking for a highly skilled Modern Slavery Outreach Advocate with excellent communication skills, compassion and understanding of the impact of abuse and exploitation.
We are looking for an innovative candidate who has experience working with adults who have experienced trauma and abuse.
This is a great opportunity for someone who enjoys problem-solving and developing their leadership skills.
The Role: The successful candidate will provide a high-quality frontline service to both female and male victims of Modern Slavery (international human trafficking) and their children within the West Midlands area.
You will be involved in all aspects of case management, including risk assessment, needs assessment, journey planning, outcomes and case review when supporting clients through their recovery and reflection period.
If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and an equal ops form, plus details on how to complete your application.
CVs will not be accepted.
Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £24315.00 - £26917.00 per annum
Posted: 2025-11-14 16:15:17
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CNC Miller, Programmer, Setter, Operator - 5-axis Automation
Are you an experienced small to medium batch CNC 5-axis Miller Programmer, Setter, Operator, ideally with some multi-pallet experience?
Do you have a passion for precision engineering and a commitment to excellence?
Do you thrive in a dynamic team environment and want to work for a company where your contributions make a real difference?
Join Penta, where our Core Target is to be the engineering company everyone wants to work for and buy from!
As a CNC Miller, Programmer, Setter, Operator in our 5-axis automation team, you'll collaborate closely with our teammates to consistently deliver high-quality components.
You'll be responsible for maximising machining efficiency and utilisation, embracing continuous improvement to enhance production flow and quality outcomes.
Key Responsibilities
, Program, Set, and Operate 5-axis, automated, multi-pallet CNC Milling Machines using Fusion 360 CAD/CAM software: Independently devise work holding, working methods, and machining processes for small to medium batch production., Adhere to standardised procedures: Follow programming, tooling, and filing procedures., Consistently produce high-quality components: Achieve "right first time" first-offs., Beat planned card times securely: Strive to shorten expected production times with robust methods., Improve machining methods: Continually test and refine methods without compromising stability and a consistent quality outcome., Identify and address Issues: Embrace opportunities for improvement.
About Penta
Founded in 1998 by five engineers, Penta has grown into a trusted partner for aerospace, defence, medical, marine and scientific industries.
At Penta, we believe that a business is only as strong as its people.
We emphasise healthy, smart, and aligned teamwork to create the best work-life experience for our employees.
Guided by our Core Values, business plan (V/TO), Flywheel, and lean principles, we are committed to eliminating inefficiencies and adding value at every step.
We seek team members who are not only skilled technicians but also excellent communicators and collaborators.
Penta's strength lies in our disciplined approach, engaging in thoughtful debate, and taking action in the best interests of the company and our team.
Our ideal candidate is flexible, has a positive attitude, and strives for continuous improvement both personally and professionally.
We foster a work environment where work is enjoyable for all, and we are dedicated to the development and well-being of our team.
Interested in progressing your career as a CNC Miller? Join Penta and be part of a dedicated and innovative team.
Apply today. ....Read more...
Type: Permanent Location: Fareham, England
Start: ASAP
Salary / Rate: £42000.00 - £54000.00 per annum
Posted: 2025-11-11 13:51:35
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Production Engineer - CNC Machining
Take the next step in your engineering career with Penta.
We're looking for a Production Engineer to join our Production Preparation Team.
If you're an experienced machinist, CNC expert, or simply someone who thrives on solving problems and making things run smoothly, this could be the perfect role for you.
What you'll be doing
You'll ensure everything is in place before machining begins—materials, tooling, equipment, drawings, and CAD files—;so production runs efficiently, reliably, and to the highest quality standards.
You'll confirm customer requirements, prepare works order packs, and provide technical support to colleagues and customers.
You'll also play a hands-on role in improving how we prepare and plan our work, helping Penta deliver exceptional results every time.
What we're looking for
, A solid understanding of CNC machining processes., Confidence to engage with customers to clarify requirements and offer informed machining design advice where appropriate., Inquisitive with a strong attention to detail, the confidence to make decisions and translate customer requirements into clear, accurate work instructions., A collaborative approach, always ready to support colleagues and improve the way we work., A self-starter and team player who can manage their priorities and time., Computer and CAD/CAM literate and willing to train and adopt Autodesk Fusion 360.
If you're a machinist ready for the next step, don't worry if you don't tick every box.
If you share our values—flexibility, care, continuous improvement, teamwork—we'll invest in your development.
What's in it for you
, Competitive salary - tell us what you're looking for; if you're right for us, we'll make it work., Profit-related bonus scheme., 34 days' annual leave (including statutory holidays) - plus your birthday off!, Company sickness scheme, Contributory pension (qualifying criteria apply)., A modern, forward-thinking work environment with supportive colleagues., Hours: Mon-Thu 7:30am-5:00pm (30 min lunch), Fri 7:30am-12:30pm.
About Penta
Founded in 1998 by five engineers, Penta has grown into a trusted partner for aerospace, defence, medical, marine and scientific industries.
In 2012, we achieved ship-to-stock status with a major aerospace OEM after maintaining a quality performance of over 99.5%.
Since then, we've invested in new facilities, people, and 24/7 automated 5-axis machinery—trebling our size and capabilities.
Our Core Target is simple: to be “the engineering company where everyone wants to work, and everyone wants to buy from.”
Ready to apply?
If you're excited by this opportunity and ready to grow with us, we'd love to hear from you.
Apply today and take the next big step in your career. ....Read more...
Type: Permanent Location: Fareham, England
Start: ASAP
Salary / Rate: £40000.00 - £55000.00 per annum
Posted: 2025-11-11 13:47:05
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General Operator - Tip Prep
I Holland Limited is the world's most well-known producer of tablet punches and dies.
We have been in business for 79 years and are a true British industrial success.
Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
I Holland operate a Profit Related Payment (P.R.P.) Bonus Scheme.
All employees will be eligible for payments under the scheme's rules following successful completion of a probationary period.
Tasks involved:, Manual Handling., Check that components are correctly identified, labelled and colour coded., Duties will include polishing, using saws and using CNC turning machines., Stock control., Working as part of a team, frequent discussions regarding workload due to shifting priorities.
The successful candidate should have:, Excellent communication skills., Good numeracy skills., Previous experience of working on manual and CNC machines, CNC turning machines or lathes., Capability of allocating work to ensure shift requirements are met., Ability to use general inspection equipment, for example, a Micrometer, Vernier, etc, A degree of physical fitness.
Key performance indicators in line with core values, Customer focus: High responsiveness to requests.
Sense of ownership., Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related., Pride in what we do: Work consistently exceeds expectations.
Interacts with other departments to improve the quality of deliverables.
Adheres to schedules to deliver a high-quality product., Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions to reduce cost and improve performance.
Generates and implements multiple beneficial new ideas., Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted positively.
Extremely trustworthy and dependable., Positive attitude: Enthusiastic and can-do stance.
Demonstrates a positive impact on the business despite challenging conditions.
Helps others to remain positive., Compliance with all policies, procedures, and safety rules & regulations.
Hours of work:, 2 Shift Pattern Hours of work -AM (6 am to 2 pm) and PM (2 pm to 10 pm) shifts Monday - Friday (39 hours per week).
(Overtime (not guaranteed) - paid time and a half) 18% shift pay available.
£13.13 - £15.08 per hour DOE plus Shift Pay
This Job Description indicates the main areas of activity and is not intended to be an exhaustive list.
Other duties may be performed at a similar responsibility level and the list may be reviewed/revised regularly.
Click 'Apply' to forward your CV. ....Read more...
Type: Permanent Location: Long Eaton, England
Start: ASAP
Salary / Rate: £13.13 - £15.08 per hour + DOE plus Shift Pay
Posted: 2025-11-10 12:17:19
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Senior PPC Executive - Paid Search Analyst Salary - £30,000 to £36,000 dependent on experienceLocation - Hybrid with 2 days per week in our Altrincham office
Dark Horse is a PPC, Paid Social, SEO and Digital PR agency that wants to make a difference to its clients and employees.
We offer a great career path working with some of the top professionals in the industry.
We are recruiting our next PPC specialist to join the growing PPC team.
We have one aim… Build and scale the best PPC team in the country.
This is a chance to learn from the best.
We are already a Google Premier Partner, which puts us in the top-tier PPC teams in the country.
The role Reporting directly to the Head of PPC, you begin by assisting the team on their clients, whilst we bring you up to speed on our processes and standards.
You'll quickly grow to a level where you will be responsible for the success of, and communication with, a small portfolio of your own PPC accounts.
You'll also be the second point of contact, playing a support and execution role, on some bigger clients who will be led by others in the team.
You will:, Manage PPC campaigns on Google Ads and Microsoft Ads, Lead the communication with your clients, including emails and scheduled Teams calls , Create, analyse and optimise campaigns, Deliver monthly client reports and presentations, Always be focused on client performance and retention, Continually test, learn and suggest new ideas to the team and your clients
What's on offer
We think we've built a great place to work, where every individual feels rewarded for the effort they put in.
Enjoy this along with:
, Hybrid working - 2 days a week in office, Flexitime, 27 days annual leave, Plus your Birthday off, Mental Wellbeing Bupa programme, Altrincham - 100 yards from Stamford Park, Dark Horse will carbon offset your role with The Dark Forest (10k Tree Target), Working in an amazing team - learning from some fantastic people
Skills and experience
You need to be great at taking a client's budget and turning it into leads or revenue using PPC.
Here are some of the things we'll look for:
, 2+ years of experience in a PPC role , Clear and confident communication skills, Able to work as part of a team to deliver best-in-class campaigns, Have commercial awareness and understand the accountability of managing client budgets, Strong numerical and analytical skills, Excellent time management and organisation skills, Attention to detail, Educated to degree level in a relevant field such as Marketing, Business, Mathematics, Economics, or similar (not essential), Mad Excel skills (not essential)
We need someone who can live and breathe the values of our company and is, ultimately, driven to make an impact by putting clients first.
This is about being a voice and a vital central cog in the business.
Learning from incredible colleagues and being fast-tracked to a huge skill set and an enhanced career.
This is a hybrid role.
No remote applications. ....Read more...
Type: Permanent Location: Altrincham, England
Start: ASAP
Salary / Rate: £30000.00 - £36000.00 per annum + DOE
Posted: 2025-11-07 15:24:50
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Black Country Women's Aid Let us introduce ourselves…
Black Country Women's Aid (BCWA) is an established charity that provides a range of specialist abuse support services to women, men and children across the Black Country.
Our holistic, trauma-informed support enables victims to escape violence and abuse, cope with trauma, build resilience and establish life after abuse.
Our successful accommodation service continues to expand as demand for services increases and new areas identified.
The accommodation support service has an outstanding reputation with its partners.
The Accommodation Services Directorate manages 76 units of accommodation. Black Country Women's Aid Accommodation Services include;
, 24hr access refuge accommodation for victims of domestic abuse (women and children only), Dispersed accommodation for victims of domestic abuse - accommodation includes house in multiple occupation, blocks of flats and individual flats across the borough (women, children, male victims), Resettlement Support post-departure from domestic abuse accommodation services, Access to BCWA Victim Safety Adviser post departure from domestic abuse accommodation services, Access to BCWA community services group activity , Safe house for victims of modern-day slavery in the National Referral Mechanism, Dispersed accommodation for victims of modern-day slavery in the national referral mechanism - accommodation includes house in multiple accommodation, groups of flats and individual accommodation across the borough.
(women, children, male victims) , Access to Counselling Services (part of BCWA Community services) Job Role Job Title: Senior Accommodation Support Worker Position available: 1 full-time position (37.5 hours), based in the Black CountrySalary: £27,751.50 - £31,525Closing date: 21st November 2025 All interviews will be held via Microsoft Teams Is this you?
We are looking for a highly skilled Senior Accommodation Support worker with excellent communication skills, compassion and understanding of the impact of abuse and exploitation.
We are looking for an innovative candidate who has experience of working with adults who have experienced trauma and abuse.
This is a great opportunity for someone who enjoys problem-solving and developing their leadership skills.
The Role: The successful candidate will provide day-to-day support to the Refuge Manager and/or Safe House Manager.
The position will manage and have oversight over the quality of support delivered to residents and their children, supervising the intervention support workers who will each have a nominated caseload.
The position will ensure that the environment is empathetic, supportive and positive, promoting independence and life after violence and abuse, as well as meeting all contractual targets from the contracts and commissions.
If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you.
To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted.
Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £27751.00 - £31525.00 per annum
Posted: 2025-11-07 14:46:24
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Client Support Executive - No experience needed.Location: Hybrid - 2 days in Wilmslow, 3 days at home.Hours: Monday - Friday 08:30 - 17:00Salary: £24,000 + 2,000 quarterly bonus (OTE £32,000)
Citation is one of the UK's leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses.
We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation.
We love what we do, and we're on a mission to grow and that's where you come in.
Not bragging but…we've also just been named one of the Sunday Times Best companies to work for.
Again.
We are looking for a Client Support Executive (Field Support) to join our busy Diary Management Team at our Head Office in Wilmslow.
You will be responsible for contacting our current clients and booking in visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do.
‘Please note: the assessment day for this role will take place on the 2nd of October'
Your role:
, Client Engagement: You will be at the forefront, engaging with businesses, understanding their unique needs.
Your ability to connect with clients and grasp their specific requirements will be essential when booking client visits., Building Relationships: Developing and maintaining strong relationships with clients is key to your success, tailoring your approach to meet their specific needs., Objection Handling: Skilfully handling objections is a core aspect of this role.
You'll have the expertise to address any concerns clients may have regarding service or booking their visits on time., Adaptive Communication: You'll possess the agility to adapt and vary your communication style to resonate effectively with diverse audiences, ensuring your message is received with clarity and enthusiasm.
This is a busy, fast-paced role where a high volume of Outbound calling our clients will be required.
Who are we looking for?Whatever your background, it is paramount to us that you are passionate about great customer service.
We can teach you the rest.
We want great people who can engage effectively over the phone and are able to deliver value-added to the client.
The successful candidate for this role will have strong organisational skills as they will be managing multiple diaries at once.
They will have excellent communication skills, along with a first-class telephone manner.
As a natural problem solver, this person will have the ability to take ownership of any queries from start to finish, identifying and anticipating needs and offering solutions to our clients.
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: £24000.00 - £32000.00 per annum + £32k OTE incl. £2000 quarterly bonus
Posted: 2025-11-07 12:50:59
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Regional H&S AdvisorLocation: VariousSalary: Up to £40,000 package including travelDriving Licence needed as travelling to clients
At Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it.
, We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.
Kickstart Your Health & Safety Career with Citation - Where Your Potential Meets Opportunity
Why Join Us?Our trailblazing Development Scheme, launched in 2017, has been the springboard for the next generation of Health & Safety stars.
Over the past eight years, we've mastered the art of making training, studying, and working full-time not only achievable but genuinely exciting.
This is your chance to combine your passion with a practical pathway to success in the field.
What's in It for You?, Learn from the Best: Work alongside our seasoned consultants, gaining hands-on experience and building your Health & Safety expertise from day one., Funded Training & Qualifications: We'll fully fund your training, guiding you through the NVQ route while you gain practical experience., Tech IOSH as a Foundation: Already Tech IOSH? Great! If not, show us that you have the knowledge and experience to be; we can work together on the rest.
, Structured Progression: Transition from development to a field-based consultant role, with continued support to achieve Cert IOSH and ultimately CMIOSH status., Diverse Growth Opportunities: Dive into advanced areas like fire safety, DSEAR, and environmental monitoring for air, noise, and vibration - the sky's the limit.
What We're Looking ForWe're not just hiring for technical skills - we're looking for passionate, driven individuals with big ambitions.
Whether you're already working in Health & Safety or come from a completely different field, we want to hear from you.
Your personality, potential, and hunger to learn matter most.
The Role, Full-time, permanent position with a clear path to becoming a Health & Safety Field Consultant., Comprehensive on-the-job training within our field, technical, and content teams., The flexibility to study and work - perfected by us to ensure your success., A driving license is essential by the time you complete the program, as the role involves client site visits.
What Happens Next?After successfully completing the scheme, you'll join our team as a fully-fledged Health & Safety Field Consultant.
From there, the opportunities to grow and expand your expertise are endless - whether you want to specialise further, take on leadership roles, or even oversee multiple compliance services.
What We're Looking For, Tech IOSH Status: At minimum, you'll need to hold Tech IOSH status, with proof to back it up., Passion for Safety: A genuine enthusiasm for building a rewarding career in Health & Safety is essential., Driving License: While location-dependent, a valid driving license will be required to ensure you're ready for client site visits when the time comes.
What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.
What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.
As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.
This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk! ....Read more...
Type: Permanent Location: Oxford, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + package including travel
Posted: 2025-11-07 12:49:03
-
Regional H&S Consultant Location: VariousSalary: Up to £50,000 package including travelDriving Licence needed as travelling to clients
At Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it.
, We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.
Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you'll play a critical role in safeguarding our clients' most valuable asset: their people.
Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations.
You understand that good health, well-being, and safety aren't just checkboxes—they're about exceptional management and leadership.
Your Key Responsibilities, Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., Policy Mastery: Create and implement advanced H&S policies that set clients up for success., Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.
This year, we're celebrating an incredible milestone: 30 years of helping businesses thrive.
But we're not resting on our laurels—we're evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.
With new government changes reshaping the landscape, businesses need expert guidance more than ever.
As part of our team, you'll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.
About You: The Ideal CandidateWe're looking for engaging professionals with a passion for Health & Safety and a people-first approach.
If you meet the following criteria, we'd love to hear from you:, Qualifications: NEBOSH Diploma or equivalent experience., Professional Membership: Cert IOSH or actively working toward Chartered status., People Skills: Exceptional communication and relationship-building abilities., Experience: Whether you're seasoned in the field or have honed your expertise through hands-on work, you'll find a place to grow here., Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.
What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.
Here's What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don't Stop There:, 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., Post-Wedding Bliss: Extra holiday to enjoy life's special moments., Healthcare Cash Plan: Prioritising your health and wellbeing., Pawternity Leave: A day off to welcome your new furry family member., Community Days: Time off to volunteer and give back to causes you care about
As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.
This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Oxford, England
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + package including travel
Posted: 2025-11-07 12:46:03
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Client Success CoachLocation: Wilmslow / Sheffield / Hybrid (with flexibility for some remote working)Working Hours: Full-time, 37.5 hours per week (Monday to Friday, with flexibility as required)Salary: £35000 per annum - OTE 45k
Citation is one of the UK's leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses.
We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation.
We love what we do, and we're on a mission to grow and that's where you come in.
Not bragging, but…we've also been named one of the Sunday Times Best companies to work for.
Again.
The role: , As a Client Success Coach, you will play a pivotal role in developing and inspiring high-performing teams across the Genesis Division.
Reporting to the Client Success Enablement Manager, your main priority will be to coach and support teams focused on client renewals and retention, with a strong emphasis on B2B contract negotiation and communication excellence., You'll deliver coaching and training to ensure teams are equipped to handle client conversations confidently across a wide range of communication channels—adapting their approach to suit each client's preferred method, whether written, spoken, or digital., You'll help embed best practices for renewal activity, objection handling, and value communication, adapting your approach to suit different teams and individuals., You'll leverage tools such as Call Miner and Salesforce to identify coaching opportunities and measure impact, using data-driven insights to continuously improve team performance.
You'll collaborate closely with managers and other coaches to ensure a consistent, high-quality client experience and support the ongoing development of the Client Success function.
About you: , You are an experienced coach with a passion for getting the best out of people.
You have a proven track record in coaching within client success, customer service, or sales environments, ideally with experience in B2B contract negotiation and renewals.
You are highly organised, proactive, and able to manage your time and priorities to maximise your impact across multiple teams., You are inspirational and motivational, able to build rapport with all types of people and adapt your coaching style to suit individual needs.
You have a strong understanding of coaching and psychology models, and you're comfortable using tools like Call Miner, Salesforce, or similar platforms to inform your coaching practice., You thrive in a fast-paced, changing environment and are committed to continuous improvement—both for yourself and those you coach.
You're a natural communicator, able to deliver feedback constructively and foster a culture of learning, accountability, and high performance.
Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank Holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: Up to £35000.00 per annum + OTE 45k
Posted: 2025-11-06 12:59:03
-
Regional H&S Consultant Location: VariousSalary: Up to £50,000 package including travelDriving Licence needed as travelling to clients
At Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it.
, We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.
Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you'll play a critical role in safeguarding our clients' most valuable asset: their people.
Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations.
You understand that good health, well-being, and safety aren't just checkboxes—they're about exceptional management and leadership.
Your Key Responsibilities, Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., Policy Mastery: Create and implement advanced H&S policies that set clients up for success., Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.
This year, we're celebrating an incredible milestone: 30 years of helping businesses thrive.
But we're not resting on our laurels—we're evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.
With new government changes reshaping the landscape, businesses need expert guidance more than ever.
As part of our team, you'll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.
About You: The Ideal CandidateWe're looking for engaging professionals with a passion for Health & Safety and a people-first approach.
If you meet the following criteria, we'd love to hear from you:, Qualifications: NEBOSH Diploma or equivalent experience., Professional Membership: Cert IOSH or actively working toward Chartered status., People Skills: Exceptional communication and relationship-building abilities., Experience: Whether you're seasoned in the field or have honed your expertise through hands-on work, you'll find a place to grow here., Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.
What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.
Here's What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don't Stop There:, 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., Post-Wedding Bliss: Extra holiday to enjoy life's special moments., Healthcare Cash Plan: Prioritising your health and wellbeing., Pawternity Leave: A day off to welcome your new furry family member., Community Days: Time off to volunteer and give back to causes you care about
As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.
This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Slough, England
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + package including travel
Posted: 2025-11-05 15:12:58
-
Regional H&S Consultant Location: VariousSalary: Up to £50,000 package including travelDriving Licence needed as travelling to clients
At Citation, we don't just provide jobs; we create careers that inspire, empower, and elevate.
As one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services, we've spent 30 years building a legacy of excellence.
This milestone isn't just a celebration of our past—it's a springboard for our future, and we want you to be a part of it.
, We're not your average service provider.
Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., We've built our success without cutting costs or creating bureaucracy.
Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy.
We are leaders who love what we do - and we want you to share in that passion.
This is a truly exciting time to become part of Citation.
With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.
Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons.
You'll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that's second to none.
Whether you've worked in a specific sector for years or are looking for a new adventure, don't worry—we don't expect you to know it all! We provide the training and support to help you thrive in every situation.
Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you'll play a critical role in safeguarding our clients' most valuable asset: their people.
Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations.
You understand that good health, well-being, and safety aren't just checkboxes—they're about exceptional management and leadership.
Your Key Responsibilities, Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., Policy Mastery: Create and implement advanced H&S policies that set clients up for success., Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.
This year, we're celebrating an incredible milestone: 30 years of helping businesses thrive.
But we're not resting on our laurels—we're evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.
With new government changes reshaping the landscape, businesses need expert guidance more than ever.
As part of our team, you'll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.
About You: The Ideal CandidateWe're looking for engaging professionals with a passion for Health & Safety and a people-first approach.
If you meet the following criteria, we'd love to hear from you:, Qualifications: NEBOSH Diploma or equivalent experience., Professional Membership: Cert IOSH or actively working toward Chartered status., People Skills: Exceptional communication and relationship-building abilities., Experience: Whether you're seasoned in the field or have honed your expertise through hands-on work, you'll find a place to grow here., Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.
What Makes Citation Different?At Citation, we've spent three decades creating a culture where people thrive.
This isn't just a job—it's a place where your talent is celebrated, your ideas are valued, and your career can flourish.
Here's What You Can Look Forward To:, Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don't Stop There:, 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., Post-Wedding Bliss: Extra holiday to enjoy life's special moments., Healthcare Cash Plan: Prioritising your health and wellbeing., Pawternity Leave: A day off to welcome your new furry family member., Community Days: Time off to volunteer and give back to causes you care about
As we celebrate 30 years of success, we're more excited than ever about the future.
If you're ready to work with a team that values your expertise, creativity, and personality, we'd love to welcome you to Citation.
This is your chance to be part of a company where your work doesn't just make a difference—it defines the future of Health & Safety.
Ready to start your journey? Let's talk!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: St. Albans, England
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + package including travel
Posted: 2025-11-05 15:11:44
